The 21st Century Digital Government

1Office of Citizen Services and Innovative Technologies

Today…

Office of Citizen Services and Innovative Technologies 2

2002

Office of Citizen Services and Innovative Technologies 3

Progress, but is it enough?

Office of Citizen Services and Innovative Technologies 4

Pragmatism =

Office of Citizen Services and Innovative Technologies 5

Pragmatism =

CrawlWalk

Run

Office of Citizen Services and Innovative Technologies 6

Office of Citizen Services and Innovative Technologies 7

Everywhere else, too.

“All things evolve to abstraction over time, becoming uninteresting commodities.”

-Robert Cringely

Office of Citizen Services and Innovative Technologies 8

…including .govs

Office of Citizen Services and Innovative Technologies 9

Office of Citizen Services and Innovative Technologies 10

WhiteHouse.gov/digitalgov

What and Why? #1

11Office of Citizen Services and Innovative Technologies

“Enable the American people and an increasingly mobile workforce to access

high-quality digital government information and services anywhere,

anytime, on any device.”

What and Why? #2

12Office of Citizen Services and Innovative Technologies

“Ensure that as the government adjusts to this new digital world, we seize the opportunity to procure and

manage devices, applications, and data in smart, secure and affordable

ways.”

What and Why? #3

13Office of Citizen Services and Innovative Technologies

“Unlock the power of government data to spur innovation across our Nation and improve the quality of services for the American people.”

Office of Citizen Services and Innovative Technologies 14

Conceptual Model

Office of Citizen Services and Innovative Technologies 15

Milestones and Action

Where does Open Source fit in?

Office of Citizen Services and Innovative Technologies 16

Office of Citizen Services and Innovative Technologies 17

"How the Internet will (one

day) transform government"

Open Source as a Tool

18Office of Citizen Services and Innovative Technologies

“Identify shared and open content management system (CMS) solutions and support implementation through training and best practices.”

On Drupal.org

19Office of Citizen Services and Innovative Technologies

Open Source as a Tool

20Office of Citizen Services and Innovative Technologies

*“Shared solutions…” *“Enable code sharing...” *“Modular development…”

Office of Citizen Services and Innovative Technologies 21

Open Source as a Philosophy

Office of Citizen Services and Innovative Technologies 22

Social Media Registry

Office of Citizen Services and Innovative Technologies 23

http://gsa.github.com/federal-open-source-repos/

Office of Citizen Services and Innovative Technologies 24

http://ada.mbecker.cc/USAxGITHUB/

Office of Citizen Services and Innovative Technologies 25

Open Source as a Philosophy

26Office of Citizen Services and Innovative Technologies

•Decentralized•Lean•Iterative

Where do you fit in?

Office of Citizen Services and Innovative Technologies 27

Where do you fit in?

Agencies = Do

Office of Citizen Services and Innovative Technologies 28

Where do you fit in?

Agencies = DoDC Shops = Join In

Office of Citizen Services and Innovative Technologies 29

Where do you fit in?

Agencies = DoDC Shops = Join In

Developers = Demand MoreOffice of Citizen Services and Innovative Technologies 30

We’d love to hear from you:

@digital_govdigitalgov@gsa.gov

Office of Citizen Services and Innovative Technologies 31