GRANDE NATURALS SALES TRAINING MANUAL

GRANDE NATURALS

SALES TRAINING MANUAL

GRANDE NATURALS SALES TRAINING MANUAL:

GrandeLASH-MD:

1. What is it?

GrandeLASH-MD is a unique eyelash conditioner that will help improve the appearance of your lashes in LENGTH, FULLNESS & THICKNESS in only 4-6 weeks when applied every night consistently. Full results can be seen in 3 months. 2. How does it work? GrandeLASH-MD is engineered with vitamins, peptides and amino acids along with conditioning ingredients to promote shiny, lush & longer-looking lashes. Key ingredients in GrandeLASH-MD are:

Hyaluronic acid: A water-binding ingredient. Helps naturally promote beautiful looking lashes.

Peptides: An effective combination of amino acids, the building blocks of protein. Also, helps naturally promote beautiful looking lashed.

Isopropyl Cloprostenate (also known as Prostaglandin I.C.): An ingredient we make in our body and as we age, we lose. This is one of the main ingredients that promote growth in the lash growth cycle to see results.

Hydrolyzed Glycosaminoglycans: A highly effective moisturizing and hydrating agent with conditioning properties. Beneficial for adding moisture and sheen to lashes.

Allontoin: Derived from the comfrey plant, recognized for its healing, soothing and softening benefits. Assists to soothe, calm, and add moisture to lashes. 3. What makes GrandeLASH-MD different than the others?

GrandeLASH-MD has a 90 day money back guarantee on all products.

GrandeLASH-MD was voted #1 Winner of the LNE & Spa’s Best Eyelash Conditioner for 2014. Beating out Rapid Lash, Neulash & Blinc.

GrandeLASH-MD is made with natural ingredients which in turn do not change your eye color, cause hyper-pigmentation, or dark circles.

GrandeLASH-MD is exclusively sold in salons, spas, and select beauty supply retail distribution channels and not sold in mass retail.

GrandeLASH-MD is price protected, and maintains a competitive price point that keeps clients and retailers happy

GrandeLASH-MD works on both eyelashes & eyebrows.

GRANDE NATURALS SALES TRAINING MANUAL: GrandeLASH-MD FAQs: 1. What side effects does GrandeLASH-MD have? In a study of 55 patients, 3 patients experienced some tingling and slight stinging which went away in 3-5 alternating days of use. If the sensation persists and is associated with redness/irritation- please discontinue use as this may be an allergic reaction. There are NO reported side effects and is safe to use around the eyes. 2. Will GrandeLASH-MD work faster if I use it 2x a day? Clients over 30 have reported faster results when using the GrandeLASH-MD twice

a day. Excessive use does not dramatically increase results. 3. What happens when I stop using GrandeLASH-MD? Over time, your lashes continue through its growth cycle and will return to their

prior length. 4. Do I have to use GrandeLASH-MD forever? It is recommended to use GrandeLASH-MD every day for the first 3 months. After the 3 month treatment, it is recommended to use 3-4 times a week for maintenance. Tips on How to Apply GrandeLASH-MD

GrandeLASH-MD is recommended to be used at night before you go to bed every day for the first initial three months. However for some it’s easier and less forgetful to use this product in the morning before your normal makeup routine.

Before applying please make sure your skin is clean and dry. If you are someone who prefers the morning, please make sure to apply GrandeLASH-MD before any moisturizers, primers and makeup. Apply as you would liquid eyeliner, with a single stroke at the base of the upper lash line. One dip is enough for both eyes. Do not apply too close to the edge of the eyelid to avoid getting excess fluid in to your eye, which can cause irritation. Remember you are applying on the skin closest to lashes, not the actual lashes. Once you have applied, please allow 1-2 minutes for the product to dry and then continue with your normal makeup regiment. Please understand, you do not need multiple applications or double tips, using more than instructed will not give you faster results.

After you have completed your first three months and you have achieved the full results desired, you will now start what we call your maintenance. GrandeLASH-MD does require continued use to maintain your results. The frequency of usage will now go from every day to 2-3 times a week, again just to maintain results.

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SALES TRAINING MANUAL:

Grande PRIMER:

1. What is it? Made in Italy, GrandePRIMER is a Lash boosting pre-mascara lengthener and thickener with mini fibers and SymPeptide 226EL. 2. How does it work?

Grande PRIMER is infused with nutrient-rich fibers to boost your natural lashes while lengthening and thickening.

The special ingredient SymPeptide 226EL conditions your lashes and helps prevent breakage.

3. How to use it? 1. Use before applying Grande MASCARA to get longer and thicker lashes. 2. Generously coat the applicator with GrandePRIMER. Please note: Grande

Primer will go on white however this will not affect the color of your mascara.

3. Apply one to two coats of primer from base to tips. Roll the primer brush across lashes and focus on separation of lashes so it doesn’t look or become clumpy.

4. Immediately apply GrandeMASCARA upwards through lashes and you can even apply on coat on the top of your lashes. Close eyes and apply mascara downward to cover any areas that are still white.

GrandePRIMER FAQs:

1. What is a lash primer? An eyelash primer is a cosmetic product that is applied to the eyelashes before mascara. It is designed to create more surface area for mascara to cover, helping lashes to appear longer and thicker when you apply your mascara over it, more than using mascara alone. 2. Why is GrandePRIMER formula white? GrandePRIMER is a white formula which is covered when mascara is applied. The benefit of the white color is that it’s easier to see where the primer has been applied. When primer is completely covered with mascara your lashes will appear longer, thicker and darker. 3. What are the benefits of using GrandePRIMER? It is infused with nutrient-rich fibers to boost your natural lashes while lengthening and thickening. GrandePRIMER helps condition and prevent lash breakage with SymPeptide 226EL as nourishment.

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Grande MASCARA:

1. What is it? Grande MASCARA is a conditioning mascara that not only instantly gives you the “faux” lash look- but also nourishes the lashes with peptides, panthenols, and waxes that maintain the effects achieved from GrandeLASH-MD while promoting faster and more dramatic growth. 2. How does it work? Grande MASCARA is formulated with active ingredient SymPeptide226EL that lengthens and thickens the lashes through the stimulation of keratin genesis. SymPeptide226EL also works together with Panthenol which has restoring functions to repair damaged follicles. Grande MASCARA is also formulated with special waxes and emollients that seal in moisture, allow the lashes to transpire, and allow for a natural movement and curl to the lashes. The wand is engineered with a combination of strong and soft fiber-like bristles that allow for versatile application benefits.

The stronger long bristles allow the ability to distinguish lashes and create definition between each follicle.

The fiber-like soft bristles build volume by collecting the formula between the dense bristles. This allows for a generous amount of the formula to be applied evenly throughout the lashes with ease.

The skinny wand allows for detailed application for both top and bottom lashes, as well as the hard to reach areas on the corners of the eyes.

3. What makes Grande MASCARA different than the others? Grande MASCARA is not just any mascara that only instantly provides

results, but it is also a functional mascara that provides long lasting results achieved by GrandeLASH-MD. The perfect balance between the mix of waxes, Panthenol, and Sympteptides provide the nourishment and aesthetic appeal for bold, strong and long healthy lashes. Don’t just coat your lashes condition them!

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GrandeLINER:

What is it?

Our lash boosting Grande LINER is an all-new eyeliner that does double duty! The ultimate rich black, long wearing, waterproof liquid eye liner that promotes LONGER, FULLER lashes in 4-6 weeks. Get beautifully defined eyes with one steady stroke with a precision brush tip.

How does it work?

Provides a rich black color to the lash line, while delivering the exact amount of lash boosting needed to improve the appearance of longer and thicker lashes.

Formulated with similar ingredients as GrandeLASH-MD to help you achieve and maintain longer and fuller looking lashes (see faster results when used in combination with GrandeLASH-MD).

GrandeLINER goes on in one steady stroke, conveniently applying a precise smudge-proof line.


GrandeBROW:

What is it?

GrandeBROW is an eyebrow enhancing serum that promotes THICKER and FULLER looking brows within 6-8 weeks. Comes with an applicator brush specially designed to deliver product to the natural shape of your brow. Full results can be seen in 4 months. People may ask why use GrandeBROW instead of GrandeLASH-MD? The growth cycle of the eyebrow is different than the eyelash. The

eyebrow has a 4 month growth cycle versus the 3 month eyelash cycle.

Also, due to cross contamination, it is safer to use your GrandeLASH-MD solely on your lashes and not share the product between the 2 areas.

How does it work? Although GrandeBROW is engineered with the same active

ingredient as GrandeLASH-MD, with vitamins, peptides and amino acids, there are differences between the two formulas: Along with the chamomile already included in GrandeLASH-MD

which stimulates the hair follicle, GrandeBROW includes Vitamin E, which is considered to be a vasodilator allowing blood flow to the follicles and magnesium, necessary for nerve function.

These active ingredients work together to help activate dormant follicles to provide the fullness with new eyebrows!


GrandeBROW-FILL:

What is it & how does it work? GrandeBROW-FILL is a tinted brush-on gel made with fibers and peptides. The gel adheres to even the finest hairs, leaving them fuller and more defined with a single application. This helps to shape and build your brows leaving them looking natural, while filling in thinning areas. GrandeBROW-FILL:

Made in Italy Lasts all day Water Resistant Adds a natural looking tint Available in Light and Dark Shade Provides moisture to brow hair and will not make your eye brow

hair stiff or clumpy Can apply multiple layers on the brow area without causing flaking

or clumps How to Apply & Remove: 1. Coat the GrandeBROW-FILL applicator. Wipe off any excess product before applying. 2. Brush GrandeBROW-FILL gel onto eyebrows in upward strokes filling in any sparse areas first. Then continue to shape & build your brows & arches. 3. GrandeBROW-FILL dries instantly, allowing you to apply multiple layers if needed, to increase volume. 4. Remove with makeup remover or soap & water. GrandeBROW-Fill FAQs:

1. How is GrandeBROW-Fill removed? GrandeBROW-Fill removes easily with makeup remover or soap and water. It should be removed at night before bed. 2. How long will GrandeBROW-Fill last? GrandeBROW-Fill gel typically lasts all day long, plus it is water resistant and smudge proof. 3. Can GrandeBROW-Fill be used over a brow powder and/or pencil? You can definitely use GrandeBROW-Fill over a brow powder and/or a brow pencil. Just layer GrandeBROW-Fill over your brow powder or pencil to add volume to your brows. 4. How long does the bottle generally last? One bottle of GrandeBROW-Fill will usually last you 1-3 months depending on usage.

GRANDE NATURALS SALES TRAINING MANUAL: GrandeLIPS:

What is it & how does it work?

GrandeLIPS, with active Ingredients Volulip™, is a Collagen Boosting Lip Plumper. GrandeLIPS gives your natural lips the appearance of fuller, more voluminous, youthful lips in just 30 days. Grande LIPS provides: Increase of Lip Volume

Hydration

Softness

Reduces Fine Lines & Wrinkles

Improves Elasticity

Super High Gloss Appearance

Easy-Clean Sanitary Applicator Tip, allowing you to switch colors

without any interference.

Grande LIPS can be: Applied under or over lipstick.

Applied on plain lips and worn as gloss.

It will not change the intensity of your lip color or shorten its longevity. GrandeLIPS FAQs:

1. How often can you use GrandeLIPS? Recommended usage is twice daily, however, Grande LIPS may be used as often as desired. All the ingredients are clinically tested and safe for use on the lips.

2. How quickly will GrandeLIPS work? You will see visible results within 3-5 minutes of application, lasting hours after application. Long terms results are seen in 30 days, with twice daily usage.

3. Will GrandeLIPS change the color of my lipstick? GrandeLIPS may be applied under or over lipstick, or worn as a gloss. IF does not change the intensity of your lip color or shorten its longevity. GrandeLIPS provide a super high gloss appearance.

4. How quickly will GrandeLIPS work? Results seen in 3-5 minutes after application and lasts hours after application.


GrandeFACELIFT: What is it & how does it work? Grande Face Lift is a clear serum that instantly erases the look of:

Fine Lines Wrinkles & Pores Also tightens sagging skin in just 2 minutes Dries invisibly and helps create a smooth complexion, allowing

makeup to apply evenly and stay on longer. Can be used on anywhere on your face including eyelids, lips,

neck. Completely safe to use around your eyes. Can be used on all skin types. The benefits include instant gratification plus long antioxidants

and peptides, not only do you look younger instantly, but your skin will look smoother and more luminous over time.

Key Ingredients Aluminum Silicate & Sodium Silicate combined with water. Formulated with Collagen, Aloe Vera and Vitamins A, C and E. These ingredients act like a spackle to smooth fine lines & wrinkles, tighten loose skin, and reduce pore size, in just 2 minutes. Grande FACELIFT FAQs:

1. How quickly will Grande FACELIFT work? Our clinical trials have shown: Instant Results: 51.40% wrinkle reduction in 2 minutes Long Term Results: 71.07% wrinkle reduction in 7 days

2. How often can I use Grande FACELIFT? Everyday! 3. How do I get best results?

For the best results, apply Grande FACELIFT after you have cleaned and moisturized your face and neck. After moisturizer is completely dry, apply a thin, wet coating to your face using upward strokes. You can go over eye lids and brows, applying outward toward your hairline. Do not rub in, instead leave on you face wet. It will dry in a few moments and you’ll feel a slight tightening effect that lets you know it’s working.

4. How long will the Grande FACELIFT last? Grande FACELIFT lasts all day and easily washes off when you cleanse at the end of the day.


Grande HAIR:

What is it? GrandeHAIR Professional Strength Hair Rejuvenation Stimulant

combats hair loss and helps restore thicker hair. The advanced ingredient technology in Grande HAIR brings nutrients and vitamins to the scalp, helping to stimulate dormant follicles and prevent hair loss. This exclusive formula helps revitalize damaged hair improving bounce and shine—and the overall texture of your hair.

How does it work? Grande HAIR is formulated with many of the same active ingredients

as the GrandeLASH-MD with extra supporting natural ingredients. Castor Oil is an old remedy that has hair restoration and

protection properties. It also has anti-fungal and anti-bacterial properties that help facilitate the growth process.

Panthenol as seen in Grande MASCARA has hair restorative properties which help to repair damaged follicles.

Botanical Extracts like Ginko Biloboa Extract, Ginseng Root Extract, Camellia Oleifera Leaf Extract, (and many more) help stimulate cell proliferation cycles, blood circulation, and metabolism. They work together to prevent hair loss while supporting hair restoration.

What makes Grande HAIR different than the others? Grande HAIR is formulated with natural ingredients that work

together to combat hair loss and restore thicker, healthier hair. It works for BOTH men and women and does not contain ingredients that will affect hormonal functions and reproductive abilities.

GrandeHAIR Professional Strength Hair Rejuvenation Stimulant:

Combats hair loss and helps restore the appearance of thicker hair. Helps restore damaged hair, giving your hair healthy shine and

bounce. Alcohol-free and chemical-free Formulated to revive dormant follicles Strengthens weak hair Thickens existing hair Helps hair look and feel denser and thicker Formulated for both men and women Formulated to be used on colored or dyed hair


Grande HAIR STIMULATING LASER COMB:

What is it? Grande HAIR Low Level Laser Technology and Hi-tech LED Hair Comb stimulates cell metabolism and reduces the harmful effects of DHT. (Dihydrotestosterone) Grande Hair Stimulating Laser Comb is a two-fold system that

combines the advanced technology of the Grande Hair Stimulating Comb combined with Grande HAIR stimulant serum. The system uses complimentary components that synergistically assist in hair rejuvenation. Safe and effective for both men and women.

How does it work? GrandeHAIR Stimulating Laser Comb is engineered with “low level

laser technology” (LLLT) which has been reported to stimulate the mitochondria in cells to increase the production of ATP. It has also been reported to reduce the DHT levels that have been linked to the eventual loss of hair in both men and women.

GrandeHAIR Stimulating Laser Comb is also equipped with the most advanced Hi-tech LED technology that uses a monochromatic light that doesn’t require heat or physical stimulation to increase stimulation and restoration. It was used in NASA to increase the healing process in wounds and have been found to also increase cellular repair that accelerates the natural hair growth process.

Grande HAIR Stimulating Comb is powered with 650 nm

wavelength that only needs “AA” batteries to operate.

Low Level Laser Therapy Technology is safe and has no side

effects.

What makes Grande HAIR Stimulating Laser Comb different than the others?

Grande HAIR Stimulating Laser Comb is engineered with the end consumer in mind. It is powered by components easily accessible to the general public and is simple to use. It uses monochromatic technology that does not need the physical or thermal aid for effective results.

Directions: Just 3 times a week, comb your hair with Grande HAIR stimulating Laser comb, 10-15 minutes, and enjoy the appearance of fuller, thicker and healthier looking hair in about 2-4 months.

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SALES TRAINING MANUAL: Grande HAIR Nutra Peptide Shampoo and Conditioner:

What is it? Grande HAIR Nutra Peptide Shampoo and Conditioner is a

professional shampoo and conditioner that uses peptides to increase collagen production and exfoliate both the epidermis and the cuticle of the hair to improve hair growth while simultaneously providing the conventional cleansing functions of traditional shampoos and conditioners.

How does it work?

Grande HAIR Nutra Peptide Shampoo and Conditioner both contain Hextapeptide-11 which has been clinically shown to help increase collagen production and improve hair growth.

Hextapeptide-11 has natural exfoliating properties which work to

clear hair follicles of dead skin and allow room for new hair

growth. The exfoliating qualities also expedite and help to facilitate

the effects of the Grande HAIR serum by allowing the serum to be

administered more effectively and directly.

What makes Grande HAIR Shampoo & Conditioner different than the others?

Grande HAIR Nutra Peptide Shampoo and Conditioner does not just cleanse the scalp of soiled residue and oils- but exfoliates the epidermis and follicles to provide more effective results when used with Grande HAIR and Grande HAIR Stimulating Laser Comb.

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Some Popular Grande Displays

Frequently Asked Questions

What makes Grande Naturals products different than others?

Grande Naturals LLC has a 90-day money back guarantee on all products. Our products are made with natural ingredients that do not change your eye color, cause hyper-pigmentation or

dark circles. Our products are sold in salons, spas and select beauty supply retail distribution channels and not sold in mass retail. Our products are price protected and maintain a competitive price point that keeps clients and retailers happy!

How long does it take to see a difference in my eyelashes? When applied every night consistently, results are normally seen within 4 to 6 weeks. Woman who are 40 or older may see

results in 6 to 10 weeks.

If I use GrandeLASH-MD twice a day, do I see results faster?

We have received reports from older clients that they saw results faster when using GrandeLASH-MD both at night and in

the morning.

Can I expect some negative skin reactions? Our clinical report has shown that 3% of the patients in the clinical study experienced some tingling or slight stinging, which

disappeared after 3 to 5 days.

Is GrandeLASH-MD safe to use? Yes. In our clinical study we did not find any adverse reactions and it is considered to be safe. However, as with any cosmetic

product, some people may be allergic to one or more of the ingredients. If you experience an allergic reaction, discontinue

the use.

Is GrandeLASH-MD for Men and Women? Yes, the product can be used for both Men and Women.

Can I use GrandeLASH-MD when I'm pregnant or breast feeding? No.

Can I use GrandeLASH-MD when I'm undergoing chemotherapy?

No. Wait until the treatment is over.

Do I feel something after I apply GrandeLASH-MD? Some users have reported a mild sensation. Our records show that this goes away after 3 to 5 days of use as the skin gets

desensitized. If the sensation persists and is associated with redness or irritation, please discontinue the use of the product.

Does GrandeLASH-MD also work on my eyebrows? Yes, clinical studies have shown positive results on eyebrows with GrandeLASH-MD.

Can I also use GrandeLASH-MD on my lower eyelashes? Yes, but do not apply it too close to the edge because it can migrate easily into your eyes.

If GrandeLASH-MD gets into my eye, what do I have to do? Rinse the eye with lots of water. If any irritation persists, contact your Physician. Always apply GrandeLASH-MD with great

care.

Can I use GrandeLASH-MD with my contact lenses? Yes. GrandeLASH-MD is safe to use with contact lenses.

I heard that these kind of products may change the color of my eye. Is this true? No. GrandeLASH-MD will not change the color of your eye, as you do not apply the product into your eye.

Can I use GrandeLASH-MD with my Eyelash extensions? Yes. In a few weeks, you can say: They are NATURAL, they are MINE and they are SPECTACULAR.

Can I use Grande MASCARA on my Eyelash extensions? Yes, our Grande MASCARA is safe for eyelash extension users. It is water based, not oil based.

Will my lashes or brows fall out or go back to original if I discontinue use of this product? Latisse has a

disclaimer about this so I don't want to use their product.

Grande LASH-MD does require continued use to maintain its results. However, after completing the initial 3 month

treatment, the frequency of usage could be anywhere from 2 to 3 times a week to maintain your results. If you completely

stop using Grande LASH-MD, your lashes will revert back to their original length and thickness; you should not experience

hair loss.

What are the ingredients? GrandeLASH-MD is a clinically tested lash enhancing serum, engineered with vitamins, peptides and amino acids, plus

conditioning ingredients to promote lush & longer looking lashes. The active ingredient in the formula is a small percentage

of an analog of Prostaglandin I.C. All of our formulas undergo clinical testing and are safe for use around the eyes.

New Potential Wholesale Accounts: I have been hearing amazing things about this product and was wondering if there was a way that I could receive a sample to try on myself or purchase a single item before committing to a full display? Given that our GrandeLASH-MD Serum for longer, fuller, thicker looking lashes requires 4 to 6 weeks to see initial results

and 3 months for complete results, we cannot provide samples. However, you may try GrandeLASH-MD yourself at our

wholesale price. If you Love it, become a retailer through your local sales rep or by registering on

www.grandewholesale.com .

Can I have eyelash extensions done while using Grande LASH? If so, do I still apply it same way like I do every night? GrandeLASH-MD, eyelash serum is an excellent product to use while also using eyelash extensions. Its application would be

exactly the same. We actually recommend GrandeLASH-MD to eyelash extension users because it makes their eyelashes

stronger/more durable during the on and off eyelash extension gluing process. We have many clients that only work on

eyelash extensions and can’t keep GrandeLASH-MD on their shelves.

Can you use Grande LASH if have had permanent makeup applied? It is natural for permanent makeup to fade over time as the skin rejuvenates, but using GrandeLASH-MD will not affect its

natural course. GrandeLASH-MD serum is safe to use with permanent makeup because it penetrates deeper into the follicle

than permanent makeup does.

Why does Latisse require a prescription and GrandeLASH-MD you’re not required to have one? Latisse has different ingredients than we do. They have the ingredient Bimatoprost Ophthalmic Solution (which requires prescription) and ours does NOT. If it works so well and you guarantee it why don't you make it available in beauty supply stores? Grande LASH-MD’s primary distribution is through salons and spas. It has become a very successful retail product for the industry. The reason Grande LASH-MD is not sold in the mass market has nothing to do with its efficiency, it is just our distribution model. Is Grande HAIR Serum safe to be used on keratin straightened hair? Yes, the Grande HAIR Serum is sulfate free and safe to us on keratin treated hair.

http://www.grandewholesale.com/

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GRANDE NATURALS SALES TRAINING MANUAL