Graduate survey - Mt. San Antonio College Survey REPORT MT. San Antonio College Research & Institutional

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  • Graduate Survey

    REPORT MT. San Antonio College

    Research & Institutional Effectiveness

    October 1, 2014

    Prepared by Annel D. Medina, PhD, Research & Institutional Effectiveness,

    Educational Research Assessment Analyst.

  • Contents Highlights ........................................................................................................ 2

    Overall Satisfaction .......................................................................................... 2

    Lessons Learned .............................................................................................. 2

    Challenges .................................................................................................... 2

    Services and Campus Involvement .......................................................................... 2

    Refine and Test Questions ...................................................................................... 3

    Sample Background ............................................................................................. 3

    Figure 1 Gender of Respondents .......................................................................... 3

    Figure 2 Age of Respondents .............................................................................. 4

    Figure 3 Ethnicity of Respondents ........................................................................ 4

    Key findings ..................................................................................................... 5

    Figure 4 Plans after Graduation .......................................................................... 5

    Goals and Completion .......................................................................................... 5

    Lessons Learned ................................................................................................. 6

    Figure 5 Lessons Learned .................................................................................. 6

    Challenges ....................................................................................................... 7

    Figure 6 Challenges ......................................................................................... 7

    Figure 7 Challenges ......................................................................................... 8

    Services and Campus Involvement ............................................................................. 9

    Figure 8 Services Used ...................................................................................... 9

    Additional Comments ......................................................................................... 11

    Overall ......................................................................................................... 13

    APPENDIX A GRADUATE SURVEY INSTRUMENT ................................................ 14

    APPENDIX B QUESTION MEAN REPORT ........................................................... 19

    Page 1

  • Highlights Overall Satisfaction

    Most respondents (88.22%, N=297) reported that they were satisfied with their experiences at Mt. SAC.

    In the open-ended comments section, respondents were generally satisfied with their teachers, support staff, counselors, and tutoring.

    Lessons Learned Respondents were not as confident with Asking questions in class (3.95 Average),

    Getting together with other students (3.85 Average), and Understanding current political and environmental issues (3.83 Average).

    Challenges Students reported higher ratings amongst Financial Aid Issues (3.51 Average), Time

    management and balancing work, school, and family (3.73 Average).

    Services and Campus Involvement Respondents did not use many of the services offered on campus. Highest users selected

    Counseling/Advising in the Counseling Center (94%), Pell Grant/Board of Governors Fee Waiver (79%), and Math/MARC (69%).

    Lowest service used included Associate Student Government (14%), Campus Clubs (33%), Performance Groups, Competition Teams/Department (17%), Bridge (18%), Honors (12%), and Calworks (7%). However of the services used, a majority of respondents expressed satisfaction (Combined 3, 4, 5 ratings) with the Counseling Center (87%), Pell Grant/Board of Governors Fee Waiver (82%), Math/MARC (73%), Writing Center (65%), and Library Research Assistance (66%).

    Page 2

  • Refine and Test Questions

    After discussion at SP&S, a workgroup (Vice President of Student Services Audrey Yamagata-Noji, Counselor Alina Hernandez, and Educational Research Assessment Analyst Annel Medina) met over the course of 2013-14 to discuss and refine the Graduate Survey Questionnaire. Conducting a pilot study in March 2014, a group of students completed the questionnaire and then provided the workgroup with feedback to revise the survey. The survey instrument includes questions related to demographics (e.g. graduation term, gender, age, ethnicity, plans after graduation), goals and completion (e.g. educational goals, post-degree plans), lessons learned (e.g. critical thinking skills, future goals, etc.), challenges (e.g. financial issues, insufficient places to study on campus), and the use and rating of services and campus involvement (counseling services, financial aid, tutoring, student life/activities, and student services programs).

    Sample Background

    A total of 314 students that completed an optional graduate petition participated in the survey. A total of 3357 students (duplicate) were awarded a certificate or Associate of Science or Associate of Arts degree in 2013-14 (Summer 2013, Fall 2013, Winter 2014, Spring 14). Surveys were distributed by the Admissions and Records Office. Due to the re-design time period, data collection began later in the year (March 2014) thus significantly affecting the number of respondents and overall survey response rate of 9.37%. The percentage of Female (N= 187, 59.55%) respondents was slightly higher in comparison to Male student respondents (N=121, 38.54%).

    Figure 1 Gender of Respondents

    Page 3

  • Among the age groups, the highest percentage of student respondents were 21 to 25 (N=174, 55.41%) with a total of 250 respondents between the age of 20 or less to age 30 (79.62%).

    Figure 2 Age of Respondents

    Figure 3 Ethnicity of Respondents

    Out of the total percentage of survey respondents, about 44.90% (N=141) received an Associate of Arts degree and 28.98% (N=91) received an Associate of Science degree with the remaining certificate.

    Page 4

  • Key findings Over 55.73% (N=175) of respondents reported that they would be planning to work either a full-time or part-time position after graduation.

    Figure 4 Plans after Graduation

    Goals and Completion Most respondents (72.93%N= 229) indicated that their educational goal included

    Transfer only, Associate Degree Only, and Associate Degree and Transfer. About 30.25% (N=95) of respondents indicated that they will continue to take classes at Mt. SAC in order to transfer to a University after receiving the Associate Degree.

    Page 5

  • Lessons Learned When asked Looking back on what you have learned as a Mt. SAC student, please tell

    us your level of strength is in these areas on a scale of 5 (Major strength) to 1 A Major Weakness and Not applicable, a majority of students reported a higher mean rating for selected institutional outcomes (See Figure 5). The top three ratings were Using Critical Skills (4.30, N=284), Improved Self-Confidence (4.23, N=281), and Ability to accomplish future goals (4.42, N=284).

    The following ratings were slightly lower (below a 4): Asking questions in class (3.95, N=283), Keeping up with the reading assignments on my own (3.94, N=281), and Getting to know other students in my classes (3.90, N=281)

    Figure 5 Lessons Learned

    Page 6

  • Challenges Students were also asked to rate the impact of challenging factors. Student respondents expressed a higher than neutral rating (3=Neither Agree or Disagree) with some challenges (Table 1) along the way including Level of Difficulty of Classes I Took (3.37, N=282), Financial Issues (limited resources to pay for my education) (3.51, N=284), and Time Management and Balancing Work, School, and Family (3.73, N=279). On the contrary, students scored lower than a 3 (neither agree or disagree, disagree, or strongly disagreed) on the majority of items in this category which indicates less perceived challenges in areas like language (1.40, N=272) and lack of access to a computer and/or internet (1.85, N=276).

    Figure 6 Challenges

    Page 7

  • Figure 7 Challenges

    Mean Ratings

    Number of Respondents

    (N)

    Workload (having to work to pay for school and family, not enough time to attend classes and 2.92 N= 280Unsure of my goal or major 2.86 N=278My math, reading, and writing abilities 2.61 N=278Personal/Family emergencies 2.58 N=278Family responsibilities unavoidable problems distracted me/kept me from class) 2.53 N=278Lack of an educational plan 2.30 N=278Lack of emotional support from family, friends) 2.15 N=279Insufficient places to study on campus 2.11 N=275Didnt know where to go for help 2.11 N=275Lack of faculty interaction difficulty being able to meet with instructors to ask questions, get 2.11 N=279Couldnt get information about required classes I needed 2.10 N=280Language barrier 1.40 N=272Lack of access to a computer and/or internet 1.85 N=276

    The final section of the questionnaire asked students if s/he used specific campus resources. The question states, Please ch