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Gopi Khanal 574 Apt B Allenhurst Rd
Amherst, NY 14226 (716) 981-9171
EDUCATION UNIVERSITY AT BUFFALO, THE STATE UNIVERSITY OF NEW YORK Bachelor of Science in Business Administration, February 2016 Finance, GPA 3.4/4.0 RELEVANT Tim Hortons, Buffalo, NY EXPERIENCE Assistant Manager, 10/2011 – 10/2014
Supervise a team of 12, while assisting in managing daily operations.
Demonstrate an enthusiastic role model and motivate team members to deliver high standards of guest service at all time.
Through a deep understanding of food service industry provide guidance and support to manager and owner in the day-to-day operations in a fast-paced manner.
Maintain inventory counts up to $15,000 each week to evaluate the food costs variance and create the purchase orders twice a week.
International Institute of Buffalo, Buffalo, NY
Intern, 05/2014 – 07/2014
Facilitate all aspect of immigrant documentation including processing of work authorization, NY state ID, and public assistant application in an effort to expedite refugee resettlement.
Provide guidance and tools to immigrants to facilitate resettlement focusing on the elimination of language and cultural barriers.
Coached immigrants in all aspects of daily life activities including transportation, shopping, and medical needs.
Erie Community College, Buffalo, NY
Student Service, 11/2011 – 12/2013
Provided effective assistance to student inquiries related to transportation and helped academic staff to issue bus passes.
Provided support to staff in all aspects of new student orientation program each semester.
Received “Above And Beyond” award for friendly and excellent service.
ADDITIONAL Subway, Williamsville, NY EXPERIENCE Sandwich Artist, 11/2014 - Present
Maintain food safety and sanitary standards with exceptional customer service.
Use Point of Sale system/cash register to record order and compute the amount of bill and Maintain professional appearance as defined by the SUBWAY Operations Manual.
Utilize time management and organizational skills to ensure that food and cash transactions occur efficiently.
Provide dietary information on various products in an effort to facilitate healthy meal decisions
COMPUTER Proficient in Microsoft Office (Access, Excel, Outlook, PowerPoint, Word) SKILLS LANGUAGE Fluent in Nepali, and Hindi SKILLS
SKILLS • Dean’s Student list and Equal Opportunity Program for academic excellence,
HONORS Spring2013and Fall 2012
• Certificate of Achievement in recognition of outstanding academic performance, fall 2015
