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Page 1: Global Recruitment Market Report: 2012 Edition

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Global Recruitment Market-----------------------------------------

2012

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Executive Summary

Recruitment, or staffing, industry is one of the major businesses which move in tandem with the global economic condition. Recruitment is defined asthe process of attracting, screening, and selecting a qualified person (from within or outside of an organization) for a job opening. The industry iscategorized on the basis of its types and sources, namely Internal and External recruitment.

Considering the structure of the global recruitment industry, the overall staffing market can be bifurcated in two major segments: General staffing andProfessional staffing. Furthermore, the sub segments of general and professional staffing include Temporary staffing, Permanent staffing andOutsourcing. As of now, the general staffing segment which takes into account the staffing of the semi-skilled and lower wage blue collar workersovershadowed the professional staffing segment in terms of market share, which is constituted by the high skilled and higher wage professionalsstaffing.

On account of the ameliorating economic condition all across the globe, the recruitment industry is growing at a swift pace currently. In addition, asubstantial share of the production activities is inclining towards the developing nations/emerging countries, and because of the resultant costbenefits, the recruitment market is poised to gain momentum from the same in the near future.

The report provides a comprehensive overview of the global staffing industry along with the coverage of major regional markets like North America

(the US and Canada), Europe (France, Germany, Italy, the UK, Spain, Sweden and Switzerland), Asia (India and Japan) and Australia, describingthe market size, segmentation, and employment/unemployment rates.

Some of the major trends and developments covered in the report include deployment of supplier management strategies like VMS, MSP, RPO,HRO, industry consolidation through mergers and acquisitions, and the quick penetration of online recruitment sources especially in the US.Moreover, there are certain underlying growth drivers such as the improving global economic scenario and increasing employment. Sinceemployment is closely correlated to the world GDP, augmentation in the GDP in the years to come will expedite the growth of recruitment market.But in line with these growth drivers, there also exist some challenges and issues which potentially hinder the growth of recruitment industry onregional basis. A couple of these challenges include lack of skilled workers and stringent regulatory obligations by which the staffing agencies arebound to abide.

Moreover, the global staffing/recruitment market is fiercely competitive and highly fragmented with numerous global and national players vying for the market share. The leading four companies account for about one-fifth of the total revenues of the industry. Adecco Group is the largest companyoperating in this industry, followed by Randstad and Manpower. The present report also profiles these four companies along with a discussion of their respective business strategies.

By combining SPSS Inc.’s data integration and analysis capabilities with our relevant findings, we have predicted the future growth of the industry.We employed various significant variables that have an impact on this industry and created regression models with SPSS Base to determine thefuture direction of the industry. Before deploying the regression model, the relationship between several independent or predictor variables and thedependent variable was analyzed using standard SPSS output, including charts, tables, and tests.

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Recruitment is the process of attracting, screening, and selecting a qualified person (from within oroutside of an organization) for a job opening

The global recruitment market increased by a CAGR of ,,,,,%during 2001-2011 and was valued at US$,,,,, billion in 2011. In2009, reflecting the severity of the economic crisis, the marketdeclined by ,,,,,,% to US$,,,,, billion from US$,,,,, billion in 2008,and then registered an increase of ,,,, ,% to US$,,,, billion in

2010

For the year 2011, general staff ing segment claimed ….%share of the global recruitment market revenues. For the citedperiod, the share of professional staffing segment, whichincorporates the higher skil led, higher wages white col lar  employees, constituted …..% of the overall staffing market.

In geographical terms, North America accounted for the largestmarket for staffing and HR services, with approximately ……%of the total revenues of the staffing market as of 2011. For the

same year, the second largest contributor was Japan with ….%,followed by the UK & Ireland with ….% of the global recruitmentmarket share by region.

On holistic basis, Europe represented a very strong market,accounting for ….% of the global market. The strongest growthhas been observed in the emerging markets leading to anincrease in the overall global staffing market.

Industry Trends/Developments:-Focus on Supplier Management-Industry Consolidation via M&As

-Penetration of Online Recruitment Sources

Industry Growth Drivers-Growing world economy-Rising employment rates

North America Japan

UK & Ireland Germany & AustriaFrance Rest EURest Global

Global Recruitment Market – by Value (2001-2011)

Global Recruitment Market Share by Geography (2011)

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

       B       i       l       l       i     o     n

Euros US$

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Global staffing market is divisible in two segments viz. General staffing and Professional staffing

One of the key contributing regions to the global recruitment is theUS, which reported the combined sales of temporary and contractservices with search and placement services at US$..... bi ll ion in2011, a growth of   …..% as compared to 2010. Search andplacement sales accounted for  ……% of the total staffing andrecruiting industry sales in the US as of 2011.

Canada recorded sales worth US$... billion in 2011, an increase of ….% as compared with the sales of US$.... billion in 2007.

The staffing industry revenues in the UK for the year 2010/2011were US$....billion or GBP…. billion. The industry revenuesrecorded a decline of approximately ….% in terms of USD. Thehighest level recorded was of US$.... bill ion or GBP….billion in2007/2008.

The UK Staffing Industry Revenue (2004/2005-2010/2011)Canadian Staffing Industry (2007-2011)

)

The US Staffing and Recruitment Industry Sales (2000-2011)

2007 2008 2009 2010 2011

Temp Staffing Perm Palcement

Retained Search PEO & Other

2000

2001

2002

2003

2004

2005

2006

20072008

2009

2010

2011

US$ Billion

2004/2005 2006/2007 2008/2009 2010/2011

   B   i   l   l   i  o  n

GBP US$

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On the global level, the three largest listed staffing companies represent approximately 18% of globalturnover as of 2011…The Adecco Group is the largest HR services company …

The overall organized Indian recruitment industry in FY11 was estimated at approximately US$.... billion (INR…. billion). The industry grew at aCAGR of …..% over the cited period.

 Australia’s temporary labor market has shown improvement over the past 30 years, establishing itself as a significant contributor to the Australianeconomy with a turnover of approximately US$.... billion in 2011. It is anticipated that the need for flexibility in the labor force will continue to growin the years to come as the requirement for organizations to remain competitive rises.

 Adecco, Randstad and Manpower are the leading recruitment companies with shares worth ……%, …..% and…..%, respectively in the globalrecruitment industry.

 As of 2011, the global recruitment market generated revenues worth US$..... billion and the same is projected to grow at a compound annualgrowth rate of ….% over the period of next three years, spanning from 2011 to 2014, reaching US$..... billion by 2014. This impressive CAGRcould be attributed to the growth drivers like ameliorating economic condition all across the globe, increasing production activities and a surge inthe hiring process across all the industries.

The major issues which are likely to hinder the growth of global recruitment industry include:- Lack of skilled workers-Stringent regulatory obligations

Note: Market attractiveness is inverse of penetration. Low penetration means high attractiveness and vice-versa

2008 2009 2010 2011

 U  S 

 $ B i  l  l  i   on

   I   N   R    B

   i   l   l   i  o  n

US$ INR2005-06 2006-07 2007-08 2008-09 2009-10 2010-11

   U   S   $   B   i   l   l   i  o  n

Indian Recruitment Industry Revenues (2008-2011) Australia’s Temporary Labor Industry Revenues (2005-06 to 2010-11)

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Table of Contents1. Recruitment1.1 Overview1.2 Types of Recruitment1.3 Recruitment Strategies1.4 Recruitment/Staffing Industry

2. Recruitment Market Size2.1 Global Recruitment Market-Market Value-Market Segments-Geographical Breakdown

2.2 North American Recruitment Market2.2.1 The US-Market Value-Market Segments-Employment Growth-Other Statistics

2.2.2 Canada-Market Value-Market Segments-Unemployment Rates-Employment Growth

2.3 European Recruitment Market2.3.1 France-Market Overview-Unemployment Rates

-Employment Growth

2.3.2 Germany-Market Overview-Unemployment Rates-Employment Growth

2.3.3 The UK-Market Overview-Unemployment Rates

-Employment Growth

List of Graphs & Tables

List of Charts

Detailed Recruitment ProcessRecruitment Services MarketGlobal Recruitment Market – by Value (2001-2011)Global Recruitment Market – Share by Category (2011)Global Recruitment Market Share by Geography (2011)

US Staffing and Recruitment Industry Sales (2000-2011)US Employment (March 2009-March 2012)US Staffing Industry by Segment (2012)US Temporary and Contract Staff ing Sales (2000-2011) Annual Temporary and Contract Staffing Employment in the US (2000-2011)Percentage of Temporary and Contract Employees by Sector (2011)US Search and Placement Sales (2000-2011)US Search and Placement Employment (2000-2011)Canadian Staffing Industry (2007-2011)Canada’s Staffing Industry Share by Segment (2011)

Canada’s Labor Force (2003-2011)Canada Employment (March 2009-March 2012)Canada’s Unemployment Rate (2002-2011)French Staffing Market (2000-2011)French Temps Y-o-Y Growth (August 2000-August 2012)France’ Labor Force (2003-2011)France’ Unemployment Rate (2002-2011)Germany’s Labor Force (2003-2011)Temporary Employment in Germany (2010-2012)Germany’s Unemployment Rate (2002-2011)The UK Staffing Industry Revenue (2004/2005-2010/2011)

UK’s Labor Force (2003-2011)UK’s Unemployment Rate (2002-2011)Italy’s Labor Force (2000-2011)Y-O-Y Changes in Italian Temporary Contracts (May 2010-May 2012)Italy’s Unemployment Rate (2000-2011)Switzerland’s Temporary Employment Growth (January 2009-July 2012)Sweden’s Temporary Employment Growth (1Q05-1Q12)Indian Recruitment Industry Revenues (2008-2011)Indian Recruitment Market Size by Segment (2011)

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2.3.4 Italy-Market Overview-Unemployment Rates-Employment Growth

2.3.5 Spain, Switzerland and Sweden-Market Overview-Temporary Employment Growth

2.4 Asian Recruitment Market2.4.1 India-Market Overview-Market Segments-Temporary Recruitment Market-Permanent Recruitment Market

2.4.2 Japan-Market Overview-End-Markets-Other Statistics

2.5 Australian Recruitment Market-Market Overview-Employment Growth-Regional Breakdown-Temporary Market Value-Temporary Market Volume-Employment by Industry-Employment by Occupation

3. Market Dynamics

3.1 Key Trends and Developments3.1.1 Focus on Supplier Management3.1.2 Industry Consolidation via M&As3.1.3 Penetration of Online Recruitment Sources

3.2 Growth Drivers3.2.1 Global Economic Growth3.2.2 Rising Employment Rates

List of Charts

Indian Recruitment Industry Percentage Break-up (2011)India’s Temporary Recruitment Market Percentage Split (2011)India’s Permanent Recruitment Market Split (2011)

India’s Permanent Recruitment Market Sourcing Share (2011)Number of Long-Term Temps in Japan (Mar’08-Sept’10)

Japan Temporary Staffing Industry Share by Industrial Sectors (2010)

Japan’s Employment Distribution by Number (2010)Japan’s Employment Distribution by Percentage (2010)

Total Employed People in Australia (Jan 2012- Nov 2012) Australia’s Temporary Labor Industry Revenues (2005-06 to 2010-11)Number of Temporary Labor Employees in Australia (2008-09 to 2010-11)Firms by Size Most Likely to Use Temporary Labor in Australia (2010-2011) Australian Temporary Labor Market by Category (2010-11)Number of Employees in Australia by Industry (November 2011)Percentage of Employees by Industry in Australia (November 2011)Occupational Employment in Australia- Number of Employees (November 2011)

Occupational Employment in Australia- % of Workforce (November 2011) Australia’s Employment Scenario by Skill Level (November 2011)

 Apprentices and Trainees In-Training by Industry in Australia (September 2011)Staffing Supplier Management Strategies Currently in Place (2011)Managed Service Program (MSP)Percentage of Companies Using VMS and MSP (2011)Percentage of Buyers Implementing Global CW Program (2011)Recruitment Process Outsourcing (RPO)Percentage of Companies Implementing RPO/HRO (2011)Staffing industry M&As (2009-2011)US Online Recruitment Market (2010-2012E)Global GDP (2001-2011)Global Employed Population (2002-2011)Global Staffing Industry Market Share by Company (2011) Adecco’s Revenue Share by Service Line (2011)

 Adecco’s Revenue Share by Business Line (2011)

 Adecco’s Revenues and Net Income (2007-2011)Ranstad’s Revenue Share by Business Segment (2011)Ranstad’s Revenues and Net Income (2009-2011)

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3.3 Key Issues and Challenges3.3.1 Shortfall in Number of Skilled Workers3.3.2 Regulatory Obligations

4. Competitive Landscape

5. Company Profiles

5.1 Adecco group

5.1.1 Business Overview5.1.2 Financial Overview5.1.3 Business Strategies-Focus on Strategic Priorities-Dual Approach Strategy

5.2 Randstad Group5.2.1 Business Overview5.2.2 Financial Overview5.2.3 Business Strategies-Focus on Differentiation-Creating Value for Customers and Clients

5.3 Manpower Group5.3.1 Business Overview5.3.2 Financial Overview5.3.3 Business Strategies-Focus on Digitization-Expansion of Professional Staffing Segment

5.4 Kelly Services Inc.

5.4.1 Business Overview5.4.2 Financial Overview5.4.3 Business Strategies-Driving Growth through Specialization-Focus on Serving Significant Clientele

6. Market Outlook6.1 Market Forecast6.2 Forecast Methodology6.2.1 Dependent and Independent Variables6.2.2 Correlation Analysis6.2.3 Regression Analysis

List of Charts

Manpower’s Revenues and Net Earnings (2008-2011)Kelly Services’ Revenue Share by Business Segments (2011)

Kelly Services’ Revenues and Net Income (2008-2011)Global Recruitment Market Forecast (2010-2014E)

List of Tables

 Advantages/Disadvantages of Internal and External RecruitmentTemporary Employment Growth – by Country (January-April 2010 & 2011)List of fastest-growing U.S. staffing firms (2011)Unemployment Rates by Occupation for Canada (2007-2011)Temporary Employment Growth by Main European Countries (December 2011-May 2012)Spain’s Permanent and Temporary Contract (August 2011-August 2012)Japanese Staffing Industry - Statistics (2010)Employed Population in Australia by Category (Jan 2012 – Nov 2012)

 Australia’s Employment Market Trends (June 2012) Australia’s Employment Market (November 2011)

Key M&As in Staffing Industry (2011)Gaps in Labor Supply/Demand –by Region (CAGR 2010-20)Dependent & Independent Variables (2007 –2011)Correlation MatrixModel Summary – Coefficient of DeterminationRegression Coefficients Output

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