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PRESENTS
18 - 22 October, 2009 Sunday - Thursday
DUBAI INTERNATIONAL CONVENTION AND EXHIBITION CENTRE
EXHIBITION OPEN HOURS
ORGANISED BY
Dubai World Trade Centre (L.L.C.) P O Box 9292
Dubai, United Arab Emirates www.gitex.com
Trade Visitors Exhibitors18 October - 1.00pm to 7.00pm 8.00am to 7.30pm 19 - 21 October - 10.00am to 7.00pm 9.00am to 7.30pm 22 October - 10.00am to 5.00pm 9.00am to 12 midnight *22 October - 10.00am to 5.00pm 9.00am to 12 midnight
*Special Consumer Day – Consumer Electronics Halls Only
YYOOUURR KKEEYY EEXXHHIIBBIITTIIOONN TTEEAAMM
CONTACT TITLE TELEPHONE / FAX / E-MAIL Noreen Biveira Senior Operations Manager - Exhibitions +971 4 3086034 / 3321000
+971 4 3188607
Carl Saldanha Operations Executive +971 4 3086540 / 3321000 +971 4 3188607 [email protected] Rahul Thomas Operations Executive +971 4 3086649 / 3321000
+971 4 3188607
Suzette D’Cunha Operations Executive +971 4 3086026 / 3321000
+971 4 3188607
David Roberts Director - Exhibitions +971 4 3084505/ 3321000 +971 4 3188607 [email protected] Jean-Philippe Cossé Project Manager +971 4 3086566 / 3321000 +971 4 3188607 [email protected] Rabia Ahmed Assistant Project Manager +971 4 3086468/ 3321000
+971 4 3188607
Amro Hassan Project Executive +971 4 3086037/ 3321000
+971 4 3188607
Nadeera Jayaratne Project Executive +971 4 3086477/ 3321000 +971 4 3188607 [email protected] Maureen Reyes Administration Executive +971 4 3086019 / 3321000 +971 4 3188607 [email protected] Judelyn Cadelina Project Administrator +971 4 3086431 / 3321000 +971 4 3188607 [email protected] Amanda Slater Senior Manager - Marketing +971 4 3086661 / 3321000
+971 4 3188607
Yvonne Zeljkovic Marketing Manager +971 4 3086183 / 3321000
+971 4 3188607
Dear Exhibitor,
Dubai World Trade Centre is proud to present GITEX TECHNOLOGY WEEK– the region’s leading ICT Trade event for the Middle East, Africa and South Asia, featuring 4 dedicated events this year:
GITEX BUSINESS SOLUTIONS – leading international IT Trade event for enterprise and SMBs in Halls 1 to 8
• Network & Security (Halls 1 and part of Zabeel)
• Office Technology & Supplies (Halls 3, 4)
• IT Solutions (Halls 5, 6, 7 and 8)
• E-Government (Sheikh Rashid Hall) GULFCOMMS - the largest international telecommunications trade event for mobile, fixed, IP and satellite in Zabeel Hall. CONSUMER ELECTRONICS - the premier international trade event for consumer electronics, IT Systems, Components and Peripherals for the Middle East, Africa and South Asia in Sheikh Saeed Halls. MEFX – The leading Middle East Banking and Finance Event, now strategically, co-located with GITEX TECHNOLOGY WEEK in Sheikh Maktoum Hall. In order to help you plan your company’s participation at GITEX TECHNOLOGY WEEK, well in advance, the information contained in the Exhibitor Manual will provide you with all the information you need for a successful exhibition.
The Manual has been divided into two sections - “Information” (Show Information, Rules and Regulations) and “Action” (Order Forms). For your convenience, the service order forms are collated separately from the Manual. Please take time to review this Manual carefully, taking note of appropriate deadlines and responsibilities.
Kindly nominate one person to co-ordinate and plan your participation, liaise with us and adhere to the required deadlines. The Exhibition Timetable and Checklist on Pages 2 to 5 are a useful start. We all aim to give you good service, please help us by returning your completed order forms on time. In order to maintain enhanced and quality visitors, GITEX TECHNOLOGY WEEK will continue to be a TRADE and BUSINESS event only. The admission charge (please see Admission Policy on page 6 for more details) will be as follows:
ONLINE Charges are as follows :
AED 30.00 One-Day Ticket
AED 80.00 Five-Day Ticket
ONSITE Charges are as follows :
AED 40.00 One-Day Ticket
AED 100.00 Five-Day Ticket
*Consumer Day will be free of charge – 22 October ONLY
No person under the age of 21 will be admitted to the show.
We will do our best to help you with your planning and please do not hesitate to contact the Operations Team (contact details listed on the earlier page) if you have any queries.
Thank you for your participation in GITEX TECHNOLOGY WEEK and look forward to working with you.
Kind regards,
Exhibitions Operations Team
EEXXHHIIBBIITTOORR MMAANNUUAALL IINNDDEEXX
SUBJECT PAGE NO.
Admission Policy ……………………………………………………………………………………………………………………………………………………….06 Audio Visual………………………………………………………………………………………………………………………………………………………………… 21
Badges………………………………………………………………………………………………………………………………………………………………..…..…… 06 Banner Advertising………………………………………………………………………………………………………………………………………..………… 21 Business Centre……………………………………………………………………………………………………………………………………………...…….… 21
Catalogue Advertising…………………………………………………………………………………………………………………………………..………..18 Catalogue Entry…………………………………………………………………………………………………………………………………………………..…….18 Contractor Badges…………………………………………………………………………………………………………………………………………………….07
Electrical Supplies……………………………………………………………………………………………………………………………………………………..09 Emergency Procedures…………………………………………………………………………………………………………………………………………..15 Exhibition Timetable……………………………………………………………………………………………………………………………………………….. 04 Exhibitor Checklist………………………………………………………………………………………………………………………………………………...… 05
FedEx Service Centre……………………………………………………………………………………………………………………..……………………..22 Fire and Accident Procedures………………………………………………………………………………………………………….……………..….15 Flowers and Plants……………………………………………………………………….…………………………………………………………………....…. 22 Furniture Requirements………………………………………………………………………………………………………………….………………..…… 09
General Rules and Guidelines……………………………………………………………………………………………………………………………. 13 GITEX TECHNOLOGY WEEK Times………………………………………………………………………………………………………………18 Guidelines for Space Only Stands……………………………………………………………………………………………………………………. 09
Height Grading System……………………………………………………………………………………………………………….………………..……….10
Indemnity and Waiver…………………………………………………………………………………………………………………………………...………. 22 Insurance…………………………………………………………………………………………………………………………………………………………..….………22
Live Entertainment………………………………………………………………………………………………………………………………………………………20
Meeting Room & Press Conference………………………………………………………………………………………………………………… 22
Name Panel……………………………………………………………………………………………………………………………………………………….…………08
Official Publications………………………………………………………………………………………………………………………….…………….………. 19 Official Service Contractors………………………………………………………………………………………………………….…………..………….01
Paid Parking…………………………………………………………………………………………………………………………………………………………………23 Photography………………………………………………………………………………………………………………………………………..…………..………… 24 Preview Advertising……………………………………………………………………………………………………………………………………..…..……. 18 Prize Draws / Promotions……………………………………………………………………………………………………………..…………..………… 20 Public Address System………………………………………………………………………………………………………………….…………..………… 24
Regulations Regarding Construction of Space Only Stands …………………………………………………..…………..10
Security………………………………………………………………………………………………………………………………………………..…………..…………..24 Shell Scheme Services and Regulations………………………………………………………………………………………………..……..08 Shipping and Transportation of Exhibits …………………………………………………………………………………………..…………..16 Sound Control …………………………………………………………………………………………………………………………………………………………… 12 Sponsorship………………………………………………………………………………………………………………………………………..…………..………… 24 Stand Catering………………………………………………………………………………………………………………………………..…………..…………24-25 Stand Cleaning………………………………………………………………………………………………………………………………..…………..…………… 25 Stand fitting and Electrical Contractor…………………………………………………………………………..…………………………………08
Telecommunication Services……………………………………………………………………………………………………….…………..………… 17 Temporary Event Staff……………………………………………………………………………………………………………………………………………..25
Visitor Promotion………………………………………………………………………………………………………………………………..……………………..20 Visitor Registration…………………………………………………………………………………………………………………………..…………..………….25
OOFFFFIICCIIAALL SSEERRVVIICCEE CCOONNTTRRAACCTTOORRSS Audio Visual Admin Office - Event Services Dubai World Trade Centre P O Box 9292, Dubai, UAE Tel: +971 4 3097777 Fax: +971 4 3188699 E-mail: [email protected] Catering Food & Beverage Department Dubai World Trade Centre (L.L.C.) P O Box 9292, Dubai, UAE Tel: +971 4 3086653 Fax: +971 4 3086955 E-mail: [email protected]
Electrical Orders for Space Only Stands Anthony Moraes Admin Office - Event Services PO Box 9279, Dubai, UAE Tel: +971 4 3097777 Fax: +971 4 3188699 E-mail: [email protected]
Florist Blooms P O Box 51980, Dubai, UAE Tel: +971 4 3946094 / 3321255 Fax: +971 4 394 6093 Email: [email protected]
Insurance Marsh Insco LLC P O Box 64057 Dubai, UAE Tel: +971 4 2237700 / 2129110 Fax: +971 4 2272020 E-mail: [email protected] PR Services Wallis Marketing Consultants, FZ - LLC P O Box 502281, Dubai, UAE Tel: +971 4 3901950 Fax: +971 4 3672800 E-mail:[email protected] [email protected] [email protected] [email protected]
Show Catalogue, Preview & Times GITEX TECHNOLOGY WEEK ITP PO Box 500024, Dubai, UAE Tel: +971 4 2108000 /+971 4 4392708 Fax: +971 4 2108080 / +971 4 4392780 E-mail: [email protected]
Shipping and Transportation of Exhibits
UAE Operations and Sales Airlink International UAE P O Box 10466, Dubai, UAE Tel: +971 4 3325334 Mobile: +971 50 6262036 Fax: +971 4 3325155 E-mail: [email protected] UAE Sales Enquiries Agility Fairs & Events P.O.Box 52378 Dubai, United Arab Emirates Telephone: +971 4 3312003 Fax: +971 4 3310007 E-mail:[email protected]
Stand Construction, Electrics and Furniture Eastern Exhibition Services Limited PO Box 9279, Dubai, UAE Tel: +971 4 3313969 Fax: +971 4 3313942 E-mail: [email protected]
Telecommunication Services Admin Office - Event Services Dubai World Trade Centre (L.L.C.) P O Box 9292, Dubai, UAE Tel: +971 4 3097777 Fax: +971 4 3188699 E-mail: [email protected]
Temporary Personnel Venue Management Tel: + 971 4 3086184 Fax: + 971 4 3086074 Email: [email protected]
Stand Cleaning Services Dubai World Trade Centre (L.L.C.) P O Box 9292, Dubai, UAE Tel: +971 4 3086384/ 3321000 Fax: +971 4 3188685 / 3065700 E-mail: [email protected] [email protected]
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THE INFORMATION GIVEN IN THIS MANUAL IS CORRECT AT THE TIME OF GOING TO PRESS, BUT THE ORGANISERS CANNOT BE RESPONSIBLE FOR ANY CONSEQUENCE ARISING FROM ANY CHANGE HEREIN.
EEXXHHIIBBIITTIIOONN TTIIMMEETTAABBLLEE
Zabeel Hall, Halls 1, 2, 3, 4, 5, 6, 7, 8 & Sheikh Saeed Halls
DDAAYY DDAATTEE TTIIMMEE DDEETTAAIILLSS OOFF SSCCHHEEDDUULLEE
Wednesday 14 October 0001 Marking out of site commences by Official Standfitting Contractor Wednesday 14 October 1000 Standfitting contractors erecting Space Only stands commence work Friday 16 October 1200 noon Shell Scheme stands available for possession by exhibitors
Saturday 17 October 1900 Space Only exhibitors - stands, exhibits and displays to be completed
Saturday 17 October 1900 Shell Scheme stands - All exhibits and displays to be completed. All packing material must be stored on stands or removed from the halls.
Sunday 18 October 1000 GITEX TECHNOLOGY WEEK Official Opening
Sunday 18 October 1300 GITEX TECHNOLOGY WEEK opens to Trade and Business visitors
Thursday 22 October 1700 GITEX TECHNOLOGY WEEK closes
Thursday 22 October 2100 Dismantling of exhibits by exhibitors may commence (A dismantling notice will be distributed at the show) Friday 23 October 0800 General dismantling of stands commences by standfitters Saturday 24 October 1800 All standfitting materials and equipment to be removed from the exhibition site
The Organisers Office will be operating in the Halls from 14 October, 2009 Telephone: (+971 4) 3086540 / 3086649 / 3086026
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EEXXHHIIBBIITTIIOONN TTIIMMEETTAABBLLEE
SHEIKH RASHID HALL
SPACE ONLY EXHIBITORS
Build Up: Please be advised that the build up in Sheikh Rashid Hall commences from 12 noon on 14 October 2009.
Teardown: Kindly note that there is only one day teardown for Sheikh Rashid. All exhibits and stand fitting materials must be removed from the hall and venue no later than 18:00 hrs on 23 October 2009.
Please advise your Standfitting Contractor to take this into consideration when designing the stand, more importantly those exhibitors building double storey stands.
Wednesday 14 October 1100 Marking out of site commences by Official Standfitting Contractor Wednesday 14 October 12 noon Standfitting contractors erecting Space Only stands commence work
Friday 16 October 1700 Shell Scheme stands available for possession by exhibitors
Saturday 17 October 1900 Space Only exhibitors - stands, exhibits and displays to be completed
Saturday 17 October 1900 Shell Scheme stands - All exhibits and displays to be completed. All packing material must be stored on stands or removed from the halls.
Sunday 18 October 1000 GITEX TECHNOLOGY WEEK Official Opening
Sunday 18 October 1300 GITEX TECHNOLOGY WEEK opens to Trade and Business visitors
Thursday 22 October 1700 GITEX TECHNOLOGY WEEK closes
Thursday 22 October 1730 Dismantling of exhibits by exhibitors may commence (A dismantling notice will be distributed at the show) Thursday 22 October 1900 General dismantling of stands commences by standfitters Friday 23 October 1800 All standfitting materials and equipment to be removed from the exhibition site
The Organisers Office will be operating in the Halls from 14 October, 2009 Telephone: (+971 4) 3086540 / 3086649 / 3086026
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EEXXHHIIBBIITTIIOONN TTIIMMEETTAABBLLEE
SHEIKH MAKTOUM HALL
SPACE ONLY EXHIBITORS
Build Up: Please note that there is only a three day build up period in Sheikh Maktoum Hall
Teardown: Kindly note that there is only one day teardown for Sheikh Maktoum Hall. All exhibits and stand fitting materials must be removed from the hall and venue no later than 18:00 hrs on 23 October 2009.
Please advise your Standfitting Contractor to take this into consideration when designing the stand, more importantly those exhibitors building double storey stands.
Thursday 15 October 0001 Marking out of site commences by Official Standfitting Contractor Thursday 15 October 0800 Standfitting contractors erecting Space Only stands commence work
Friday 16 October 1700 Shell Scheme stands available for possession by exhibitors
Saturday 17 October 1900 Space Only exhibitors - stands, exhibits and displays to be completed
Saturday 17 October 1900 Shell Scheme stands - All exhibits and displays to be completed. All packing material must be stored on stands or removed from the halls.
Sunday 18 October 1000 GITEX TECHNOLOGY WEEK Official Opening
Sunday 18 October 1300 GITEX TECHNOLOGY WEEK opens to Trade and Business visitors
Thursday 22 October 1700 GITEX TECHNOLOGY WEEK closes
Thursday 22 October 1730 Dismantling of exhibits by exhibitors may commence (A dismantling notice will be distributed at the show) Thursday 22 October 1900 General dismantling of stands commences by standfitters Friday 23 October 1800 All standfitting materials and equipment to be removed from the exhibition site
The Organisers Office will be operating in the Halls from 14 October, 2009 Telephone: (+971 4) 3086540 / 3086649 / 3086026
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EEXXHHIIBBIITTOORR CCHHEECCKKLLIISSTT
EEXXHHIIBBIITTOORR CCHHEECCKKLLIISSTT RREETTUURRNN TTOO PPAAGGEE FFOORRMM DDEEAADDLLIINNEE AACCTTIIOONNEEDD
* Exhibtor Badges DWTC 6 1 20.09.2009
* Catalogue Entry ITP 18 2 01.09.2009
* List of Companies Represented on your Stand
DWTC - 3 17.09.2009
* Indemnity and Waiver DWTC 22 4 17.09.2009
* Sound Control DWTC 12 4A 17.09.2009
* Name Panel (for Shell Scheme exhibitors only)
DWTC 8 5 17.09.2009
* Notice of Intention to Erect a Stand (for Space Only exhibitors only)
DWTC 13 6 01.08.2009
* Electrical Order Form DWTC 9 6A 17.09.2009
Satellite Cable Requirement
DWTC 17 7 17.09.2009
Telecommunication Services
DWTC 17 8 17.09.2009
Data Services
DWTC 17 9 17.09.2009
Banner Advertising DWTC 21 10 17.09.2009
Rigging Form DWTC 21 11 17.09.2009
Preview , Dailies & Catalogue ITP 18 12 06.08.2009
Catalogue Advertising ITP 18 13 01.10.2009
Stand Catering DWTC 24-25 14 17.09.2009
Stand Cleaning DWTC 25 15 17.09.2009
Temporarty Staff (Event Staff) DWTC 25 16 17.09.2009
Insurance Marsh Insco LLC 22 17 17.09.2009
Audio Visual
DWTC
21 18 17.09.2009
* Compulsory return of this form (rest of the above forms are optional)
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AADDMMIISSSSIIOONN PPOOLLIICCYY −− EEXXHHIIBBIITTOORRSS
EXHIBITOR BADGES
Exhibitors and their personnel who need to access the exhibition halls to be present at their stands during GITEX TECHNOLOGY WEEK 2009 must register for an EXHIBITOR BADGE. Exhibitor badges are strictly reserved for use by exhibitors and their stand staff and should not be transferred or “lent” to non-exhibiting personnel/visitors. Any visiting staff should register as a visitor. No request for an exhibitor badge should be made for any person below the age of 21. An Exhibitor Badge permits access to the exhibition halls during the build-up and open days of the show. Kindly note that exhibitor badges requested for visiting clients will not be actioned as these badges are exclusively issued for stand personnel only. Badges must be worn by exhibitors at all times, as strict security will be maintained at the exhibition site. Exhibitors may be inconvenienced at the entrances to the halls if they do not carry their exhibitor badge. The number of badges will be allocated according to the size of the stand.
All requests for Exhibitor Badges have to be made ONLINE through our website www.gitex.com commencing 02 August, 2009 till 20 September 2009.
Exhibitors will be provided with a personal log-in as well as a password by us by 02 August, 2009 which will allow access to their secured exhibition area through www.gitex.com
Should you require assistance with regard to your exhibitor badge request/registration, please e-mail us at [email protected] or [email protected]
ALL REQUESTS FOR LATE BADGES / ADDITIONAL BADGES OR CHANGES ONSITE, AFTER 20 SEPTERMBER 2009 WILL BE CHARGED @ AED 55 PER BADGE.
All exhibitors should register at the Organisers Office, Hall 4, on arrival at the Exhibition Centre to collect their badges and Exhibitor Information Pack, commencing Wednesday, 14 October, 2009.
EXHIBITOR BADGE COLLECTION All exhibitors should register at the Organisers Office, Hall 4, on arrival at the Exhibition Centre to collect their badges and Exhibitor Information Pack, commencing 12 noon onwards on Wednesday, 14 October, 2009.
TRADE VISITORS
In order to maintain enhanced and quality visitors, GITEX TECHNOLOGY WEEK will continue to be a TRADE and BUSINESS event only. The admission charge will be as follows:
ONLINE Charges are as follows :
AED 30.00 One-Day Ticket
AED 80.00 Five-Day Ticket
ONSITE Charges are as follows :
AED 40.00 One-Day Ticket
AED 100.00 Five-Day Ticket
*Consumer Day will be free of charge – 22 October ONLY Complimentary one-day trade invitations will be sent to exhibitors for mailing to key clients. Exhibitors can extend these invitations to their clients and prospects who will be visiting the exhibition.
The number of trade invitations issued will correspond directly with the size of the stand.
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AADDMMIISSSSIIOONN PPOOLLIICCYY −− CCOONNTTRRAACCTTOORRSS
PERFORMANCE BOND AND LETTER OF UNDERTAKING In our constant efforts to improve our service delivery to our clients, we have implemented a Performance Bond requirement for all stand contractors, working on all shows organised by Dubai World Trade Centre.
CONTRACTOR BADGES (Valid for build up and tear down period only)
The following regulation has been introduced by our Security Department on the issuance of Contractor Badges, as required by the Dubai Naturalization and Residency Department. Kindly follow the rules and regulations hereunder to ensure a smooth work process and to avoid any unnecessary inconvenience on site.
LOCAL CONTRACTORS (WITHIN THE UAE)
1. Each member of your team requires to carry a Contractor Badge procured from our Security Department upon depositing either the Labour Card / UAE National ID Card / UAE Driving Licence / UAE Government Organisation ID Card.
2. Each individual will have their Labour Card returned to them upon returning the Contractor Badge.
3. Each badge will be charged AED 10 and is valid for the complete build up and teardown period.
4. A fine of AED 100 will be payable on a lost Contractor Badge.
5. Permanent Badges: Should you wish to purchase a permanent badge, a representative of the company should provide the Protocol and Security department with a list of all staff requiring the permanent contractor badge. The submission should include the following:
- A valid trade license copy - A company letter requesting the permanent DWTC contractor badges and detailing the list and details of the staff. - Passport copies with valid visa for each staff. - 2 recent photographs for each staff. - The completed Contractor Badge Application Form - An annual fee of AED 50 per badge. (for DWTC Exhibition Complex OR Airport Expo Dubai) (Fine of AED 100 will be imposed on a lost badge)
Note: The Company is responsible to return the badge to DWTC when the applicant is no longer under their sponsorship and / or when the badge has expired.
INTERNATIONAL CONTRACTORS:
Kindly provide our Security Department with your passport copy together with payment of AED 110 per Contractor Badge. The deposit of AED 100 will be refunded upon returning of the Contractor Badge.
Collection Points
The collection points are as follows:
1. Main Entrance Cabin in the Marshalling Yard behind Hall 4 2. Service Yard behind Sheikh Rashid Hall / Sheikh Maktoum Hall 3. Security Control Room at Hall 4 (beside Adnan Jewellers) 4. The Protocol and Security office located on level 1 above the Exhibition Hall 4 (for permanent
badges only)
The Contractor Badge is the property of DWTC and must be used in accordance with the agreed terms and conditions. For any further assistance please email:
Thomas TT Dubai World Trade Centre L.L.C - Protocol and Security Tel: +971 4 3086860 Fax: +971 4 3086938 Email: [email protected]
Kindly note that there will be no exemption to the above regulation and strictly no admission will be permitted without the Contractor Badge.
SPECIAL CONTRACTOR BADGES – VALID FOR THE OPEN PERIOD OF THE SHOW
Special Contractor Badges are available to contractors by paying AED 55 per badge and can be ordered on site. However, these badges will be issued at the discretion of the Organiser and is only for the purpose of essential services to be carried out on the stands.
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OOFFFFIICCIIAALL SSTTAANNDDFFIITTTTIINNGG CCOONNTTRRAACCTTOORR
Eastern Exhibition Services Limited are the Official Standfitting Contractor for GITEX TECHNOLOGY WEEK GITEX 2009. They are responsible for stand servicing and maintenance of Shell Scheme stands throughout the whole period of the exhibition. Please find below their contact details:
Eastern Exhibition Services Limited PO Box 9279 Dubai United Arab Emirates Contact : Melanie Ray Telephone : +971 4 3313969 Fax : +971 4 3313942 E-mail : [email protected]
OOFFFFIICCIIAALL EELLEECCTTRRIICCAALL CCOONNTTRRAACCTTOORR
The Official Electrical Contractors for GITEX TECHNOLOGY WEEK GITEX 2009 is as follows:
Admin Office - Event Services Dubai World Trade Centre P.O. Box 9292 Dubai United Arab Emirates Contact : Anthony Moraes Telephone : +971 4 3097777 / 3086809 Fax : +971 4 3188699 / 3086228 E-mail : [email protected]
SSHHEELLLL SSCCHHEEMMEE SSEERRVVIICCEESS AANNDD RREEGGUULLAATTIIOONNSS
SHELL SCHEME
Shell Scheme stands are provided with 1 x 13 Amp 3 pin socket and 3 x 100W spotlights mounted on 1 track per 12sq mts. Lights will be fitted behind the fascia or to the roof support beam and a 13 Amp socket outlet at floor level on the rear wall. Additional lighting or power points may be ordered using the Shell Scheme Electrical Order Form. All electrical work on a Shell Scheme stand should be done by our Official Electrical Contractor and items not supplied and fitted by our Official Electrical Contractor may be removed from your stand. The cost for providing single-phase mains supply and connection, including energy consumed to Shell Scheme stands is covered by the stand rental charges. For complete details and specifications on Shell Scheme stands, please refer to the Eastern Exhibitions Service Manual. All additional standfitting and display must be contained within the Shell Scheme structure and may not exceed 2.40mtrs in height. No projections into gangways will be permitted; neither may additional display materials be fitted to the Shell Scheme Fascia.
Those exhibitors who booked Shell Scheme stands and then get their own contractor to build a special stand, kindly ensure that you advise the contractor that the total height of the stand must not be more than 2.5 meters. Proposed stand designs must be submitted to the Senior Operations Manager - Exhibitions for approval by 01 August, 2009. All such special stands will be treated as Space Only and bare floor space will be provided.
No Shell Scheme options will be made available and power supply will have to be ordered separately.
FASCIA (NAME PANEL)
300mm wide set at 2.2mtrs to the underside, to each open elevation comprising aluminium frame with infil panel fitted between dividing walls with additional supports at corners and where fascias exceed 4m in length. The Exhibitors Name and Stand Number will be in standard 50mm white Helvetica Medium Capital lettering and fixed directly to fascia panel. The fascia panels will be blue with white lettering. Please complete and return Form 5 before 17 September 2009.
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FURNITURE
The Official Standfitting Contractor offer furniture such as counters, shelf units, display panels and plinths on a rental basis for the duration of Exhibition. Full details, specifications, prices and order forms are available in their Service Manual. Exhibitors, please ensure that all standfitments and furniture are ordered through Eastern Exhibitions only.
EELLEECCTTRRIICCAALL SSUUPPPPLLIIEESS
Electrical installations of Shell Scheme stands require special fastenings, clips and brackets to fit the aluminium extrusions. Under no circumstances may exhibitors modify this work or carry out their own installations.
The standard of mains supplies at the exhibition are single-phase main 220 volts 50Hz and three-phase main 380 volts 50 Hz. General lighting is provided in the Halls.
The Official Electrical Contractor will be solely responsible for the installation of electrical cables and necessary switchgear between the mains supply and each individual exhibitor’s stand requirements. The Organisers reserve the right to disconnect any installation, which, in their opinion, is dangerous or likely to cause annoyance to visitors or other exhibitors. Should action be required by the Official Contractor to render any installation safe for use, the exhibitor may be charged for this service.
INSTALLATION OF ELECTRICAL MAINS REQUIRING 24 HOUR SUPPLY MUST BE ORDERED SEPARATELY.
EARTH LEAKAGE
Each Exhibitor shall provide exact details of earth leakage to prevent tripping and shall have provided by the contractors, earth leakage (RCD/ELCB) protection (30 mA for lighting and 100mA for exhibit power) suitably positioned beyond the termination point of the supplied mains cable. Please note that all power supply to the stands will be turned off 15 minutes after the show closes every evening.
GGUUIIDDEELLIINNEESS FFOORR ""SSPPAACCEE OONNLLYY"" SSTTAANNDDSS
All exhibitors taking "Space Only" must provide the Senior Operations Manager - Exhibitions with a hard copy of the dimensional drawings, showing the front, side and back perspectives, elevation and floor layout of their proposed stand design for approval. Exhibitors are responsible for the construction and decoration of their stands. Stands must conform to basic safety standards and must not present any danger to occupants/visitors.
It is strongly recommended that plans are submitted, wherever possible, well in advance of the applicable deadline so that if any change is required, it will not interfere with the installation schedule. No changes to the stand will be permitted once approved by us.
Constructional details shall also be submitted where it is intended to:
• erect a double-storey stand, platform floor or stage
• provide for a closely-seated audience of 15 or more persons
• construct a stand exceeding 4m in height
• construct a stand where there is greater than 10m from any part of the stand to a gangway.
The details required are, where applicable:
• the form and dimensions of every structural member of the construction
• the materials to be used in the construction
• the form and dimensions of every staircase
• the width and position of every exit and escape route within the stand
• The provision made in the construction of the stand for protection against fire and spread of flame.
• structural calculations and a construction method statement proving that double-storey stands are
inherently stable and fit for their intended use.
There are specific regulations concerning stairways, ramps, exits and means of escape. For further clarifications, please see Manual on Standfitting and Electrical Regulations. These plans, sections, specifications and written particulars shall be submitted in a clear and intelligible manner and to a scale of at least 1:200.
These details are to be provided by 01 August, 2009 and accompanied by Form 6 (Notice of Intention to Erect a Stand and/or Carry out Electrical Installations).
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HHEEIIGGHHTT GGRRAADDIINNGG SSYYSSTTEEMM The maximum height for Space Only stands is as follows, including name sign or trademark. All Space Only exhibitors must follow the height grading system:
• Halls 1, 2, 5, 6, 7, 8, Sheikh Maktoum Hall, Sheikh Rashid Hall and Sheikh Saeed Hall – the maximum height allowed – 6 metres
• The maximum height between Halls 2 and 3 as also between Sheikh Maktoum and Sheikh Rashid
Hall (under bulkhead) is 4 metres.
• Halls 3 and 4 – maximum height allowed – 8 metres
• Zabeel Hall – maximum height allowed – 6 meters. In the Link between Zabeel Hall & Hall 1 the height allowed is 4 meters.
RREEGGUULLAATTIIOONNSS RREEGGAARRDDIINNGG CCOONNSSTTRRUUCCTTIIOONN OOFF ""SSPPAACCEE OONNLLYY"" SSTTAANNDDSS
Space Only exhibitors, are reminded that the use of walls is restricted on the open sides of the stand. We expect exhibitors to provide access to their stands on all open sides. The following guidelines must be observed. Any walling shall only:
1. be located as centrally as possible within the stand 2. occupy a maximum of 20% of the total stand area 3. in the event of construction of any walls on the perimeter of the stand
a maximum walling of 30% of the total perimeter length is permissible.
The minimum size for all double-storey stands is 60 sq mtrs.
It is the responsibility of exhibitors taking Space Only to make their own arrangements for the provision of platform for their stand area, which would facilitate the passage of cables. The platform should have timber finished edging and all corners should be rounded avoiding right angles. The finishing of stand floor edges in metal strip sections is not allowed as they often leave sharp splinters and snags where they have not been finished correctly. The platform / flooring must clearly demarcate the contracted space only.
However, kindly note that the height of the platform for all stands located in the Sheikh Rashid Hall must be a minimum of 10 cms.
Provision for a special ramp for handicapped visitors on stands with platform is a MUST, with sides clearly defined at not more than 1:12 gradient. We therefore, request exhibitors to adhere to this requirement.
On divided sites, exhibitors are responsible for erecting and decorating side and back walls facing onto your stand areas to a height of 2.5m. Walls (above the height of 2.5m) overlooking adjoining stands must be clad on both sides and finished in plain colour only, by the exhibitor who has them erected. All walls must be of one level only. Exposed walls must not display copy, logos or graphics or other advertising on the neighbour’s side.
In the interest of the Exhibition as a whole, it may be necessary to remove or alter part of a stand. If we feel this action must be taken, this will be at the expense of the exhibitor concerned.
The above rules will be closely monitored.
All work must be carried out in accordance with the Rules and Regulations shown in brief below and in further detail in the Manual on Standfitting and Electrical Regulations. Exhibitors are responsible for their contractor’s observance of all rules and regulations, and are liable for any damages arising directly or indirectly for any infringement.
MATERIALS Shall be of a suitable nature and quality in relation to the purposes for and conditions in which they are used, adequately mixed or prepared and applied, used or fixed as to adequately perform the function for which they are designed.
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STRUCTURAL STABILITY
The structure of a stand shall safely sustain and transmit to the floor the combined "dead" and "imposed" loads without any deflection or deformation as will impair stability. Any beams and or flooring that are for the purpose of lateral distribution shall be designed to carry a uniformly distributed load per square meter of not less than 1kN/m2.
Any imposed loads shall be calculated as being equivalent to a uniformly distributed load per square meter of area measured on plan of not less than 5 kN/m2. Details must be submitted to Senior Operations Manager - Exhibitions for approval by 01 August 2009. FIRE PRECAUTIONS
All materials used in constructing any wall shall be either: • non combustible material • flame resisting plastic • flame resisting boarding • timber of any thickness, treated so as to be flame resisting • timber of thickness more than 25mm • chipboard or blockboard more than 18mm thick
All materials used for decorative finishes to stands shall be: • able to pass a test for flammability or for surface spread of flame • be fixed taut or in tight pleats to a solid backing • be secured at floor level • shall not ignite when subjected to a flame for 10 seconds • shall not have an afterglow when subjected to a heat source for 10 seconds • Any paint used shall be water based and the use of paint sprayers in the Halls is not permitted.
ELECTRICAL
Electrical installations shall be of a nature to ensure safety in the utilisation of electricity and shall be carried out in a competent manner. Where a fault becomes apparent the equipment shall not be used until the fault has been rectified.
A separate mains cable will be supplied to each stand and each stand should have separate circuits for lighting and mains. It is the responsibility of the stand electrical contractor to supply a distribution board, fused isolator or circuit breaker, fitted with an earth leakage protector of not more than 30mA for power and 100mA for lighting, suitably positioned in an accessible position and clearly labelled.
Guidelines regarding electrics at exhibitions:
• Each installation shall be effectively bonded to earth.
• Wiring shall be 3 core twin and earth not less than 1.5mm cross sectional and be in PVC, elastomeric
or other plastic sheathing.
• Joints shall not be made except when connecting into a circuit and insulated screwed connectors
shall be used and totally enclosed in insulated enclosures.
• All wiring shall be effectively protected and fixed to prevent damage and risk of injury.
• Cables placed under carpets are prohibited.
• Power circuits for exhibits are to be designed with consideration taken for earth leakage and suitable
protected.
• Test equipment and check wiring connections before connecting to stand circuits.
• The use of one socket per piece of equipment is recommended.
• Extension leads are not to be used.
• Adaptors should not be used.
• Never put 2-pin plugs into 3-pin sockets.
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General Guidelines
• Where it is proposed that apparatus involving a specific risk of fire is to be operated, then Dubai World Trade Centre (L.L.C.) must give their approval.
• No fixing, attachment or penetration of any part of the fabric, structure or floors of the building is permitted.
• Suspended stand fittings will not be permitted.
However Dubai World Trade Centre (L.L.C) may permit suspension, from the hall roof, of banners or overhead-suspended light banks provided that:
1.) All primary roof points needed should be ordered through our Events Services Department. 2.) They form part of an overall scheme of decoration approved by the organiser. 3.) Application is made to the Senior Operations Manager - Exhibitions by 01 August, 2009 4.) The proposed suspended units do not overstress the roof structure. 5.) Work is carried out by the exhibitor’s contractor. 6.) Sufficient time is available during the tenancy to install and remove. 7.) Full details are submitted at the time of application.
Installation of overhead suspended lighting rigs, are subject to limitations on weight loading. To ensure complete safety, it is imperative that we are provided with, a detailed drawing specifying the amount, dimension, load, proposed suspension points and positioning of the banks which require to be suspended. This drawing along with the stand design needs to be submitted to us by 01 August, 2009, for checking prior to issuing final approval. For detailed information and costs, please refer to the Rigging Order Form No. 11
• Adhesive tapes to fix carpets must be easily removable without damage to the floor. Packing tape, masking tape, gaffer tape and glue are not to be used. Any tapes not removed after use will be removed by Dubai World Trade Centre (L.L.C.) and a charge of AED 50 per linear metre will be made.
• Trenches in the floor are not to be used except by authorised personnel of Dubai World Trade Centre (L.L.C.).
• Any grinding, cutting, welding machines are not allowed to be used in the exhibition halls.
• Any electrical operated wooden cutting machines are not allowed to be used in the exhibition halls.
• Any type of spray paint (compressed paint) is not allowed to be used in the exhibition halls.
• Any type of air conditioning units are not allowed to be installed on stands inside the exhibition halls.
• Any erecting of scaffolding should be inspected by a Third Party inspector, appointed by DWTC Engineering.
• Any access equipment, used inside the exhibition halls, has to be electrically operated only.
No boom lifts or scissor lifts are allowed to be used within the DWTC premises without approval. All Contractors must advise the Organiser well in advance on the use of any Boom lift / Cranes etc, in the halls. Without prior approval access will be denied. Please advise on the type, duration and contact mobile no. of the responsible person.
SSOOUUNNDD CCOONNTTRROOLL
Exhibitors are requested to keep the noise levels of videos, music systems, etc., down. As a rule of thumb to volume levels, they should not interfere with normal conversation on neighbouring stands. Sound levels recorded at adjacent or opposite stands should not exceed 70 db for all speech, music and sound effects. If you plan to demonstrate sound equipment on your stand, please complete Form 4A and return the same to us.
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GGEENNEERRAALL RRUULLEESS AANNDD GGUUIIDDEELLIINNEESS
i) Exhibitors must ensure that all gangways adjoining the stand are not blocked during build-up and break-down to a degree, which inhibits the movement of other exhibitors and freight. The exhibitor is also responsible for ensuring that no obstruction is placed in the aisle adjacent to his stand throughout the open hours of the exhibition. The Organisers reserve the right to restrict the area of scaffolding or plant and limit the times during which it shall remain in the Halls or on the stand.
ii) During the build up and dismantling periods, exhibitors and/or their appointed contractors are
responsible for the removal of stand construction debris/rubbish on a daily basis. All aisles must be left clear. If this is not adhered to, exhibitors/contractors will be liable to a fine involved in removing the debris.
iii) No part of any stand or exhibits including fascia, signs, lighting, corner posts or other fittings shall
project into or overhang any gangway or adjacent stands or obscure any fire or exit signs, or be suspended from the roof or facility structure. Additionally, any display or other items attached must not project over the frontage of space taken by another exhibitor.
iv) Logos, flashing lights, lasers and the like may not be used outside the contracted stand (i.e. exhibitors cannot shine logos onto the ceiling on the halls’ walls.)
v) It is strictly prohibited to affix nails, hooks, tacks, screws, adhesives, paint or similar items to the floor, walls, ceilings or other parts of the premises.
vi) Demonstration and presentation may be performed as an integral part of the stand activity. However, exhibitors should exercise discretion towards other exhibitors. vii) All sound devices/image projection equipment must be placed in such a way that the sound/image is directed downwards and into the stands and not towards or across the aisles.
viii) The exhibitor is not allowed to paste or otherwise to affix or exhibit advertisements anywhere in the
exhibition Halls except on his own stand. The exhibitor may not distribute handbills, advertisements, photographs or other printed matter from the gangways and outside areas of the exhibition.
ix) The exhibitor is not permitted, and shall not permit others, to connect or otherwise interfere with the
electrical, gas, water or other fittings of the Halls and shall not introduce into or use in the Halls any supplementary plant for the generation or supply of electricity or of other means of artificial lighting or generating power.
x) Exhibitors providing their own displays must ensure that these are completely finished including
pre-mounting of samples, exhibits, lettering, photographs, etc., on plywood or other suitable board before delivery to site.
xi) It will not be possible for exhibitors to obtain on-site services or labour for the erection of their
stands and displays unless prior arrangements have been made. If on-site service or labour is required, please contact the Official Standfitting Contractor for the rates. Advance notice of at least one month must be given.
xii) The floor loading capacity is 1500 kgs per sq m on all main floor areas in the Halls. However, the
floor loading capacity in the Sheikh Rashid and Sheikh Maktoum Halls is only 500 kg per sq m. Exhibitors with heavier exhibits should provide the Organisers with details of the exhibits together with their exact position so that they can ascertain whether special weight spreading facilities are necessary.
xiii) No equipment, stand personnel including demonstrators/hostesses, or display material, is
permitted to be extended into the aisle or in any way beyond the limits of the stand. xiv) Maintenance of stands and delivery of stock, catalogues, etc., during the exhibition period should be carried out before the exhibition opens or after it is closed to visitors.
xv) Any vehicles displayed within the exhibition must contain no more than quarter of a tank of fuel, have battery leads disconnected and have locked or otherwise secured fuel filler caps. A car arrival
schedule form will have to be completed in the event you propose to exhibit any vehicle.
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xvi) Time of Operation of Electricity Supplies
(a) During Build-Up
During the build-up period for the Exhibition, supplies which have been tested and connected will normally be switched on within half an hour after the official opening times of the Halls and off within half an hour before the official closing time of the Halls each day. Additionally, there may be interruptions to the supply to allow Dubai World Trade Centre (L.L.C.) to make extra connections.
(b) During Exhibition Open Days
Electrical supplies to Stands will normally be switched on one hour before opening and off half an hour after the close of the Exhibition each day. All Stands not requiring continuous supplies should be switched off using the Stand isolator as soon as possible after the close of each Exhibition open period.
(c) During Break-Down
All electrical supplies will be switched off 30 minutes after the closing time of the Exhibition on the last day. Where an Exhibitor requires a supply after the close of the Exhibition, a request for such supply should be made through the organiser 24 hours before the final closing of the Exhibition. The supply may be reinstated after the close of the Exhibition once essential safety work has been completed.
xvii) Public Liability Insurance Cover All standfitting contractors must hold a Public Liability Insurance Policy. Please Note: The Senior Operations Manager - Exhibitions must be informed by at least 01 August 2009 to give their written approval, where any of the following is proposed: · Any material, exhibit or substances that are of a hazardous, dangerous, noxious, explosive or
objectionable nature
· Petrol-fuelled motor vehicles as exhibits
· Exhibits that produce fumes, exhaust and smoke
· Operating machinery and apparatus
· Use or display of radioactive materials
· Use or display of pyrotechnics and lasers
· Use or display of firearms, weapons and ammunition whether replica or fully-functional
· Use or display of flammable liquids, oils and gases
· Any use of compressed air
· Any recording, broadcasting or use of radios (two-way or for microphones), film sound, music or video
or any other presentation likely to generate excessive noise
· Public entertainment including fairground, amusements, displays and live performances
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EEMMEERRGGEENNCCYY PPRROOCCEEDDUURREESS
FIRE The Dubai World Trade Centre is protected by a sprinkler and fire alarm system. Should you discover a fire: 1. Break the glass on the nearest fire alarm point. These are located at each Goods and Exit / Entry doors and strategically placed around the Centre; 2. Telephone the DWTC Control Room on (+971 4) 308 6700, or Exhibition Security Control Room on
(+971 4) 308 6199 / 6299 giving the location and nature of the incident. 3. Calmly notify adjoining Exhibitors of the situation and, only if safe to do so, tackle the fire with the appropriate fire extinguisher.
EMERGENCY ANNOUNCEMENTS
In the event of an emergency, a pre-recorded voice message will be sounded confirming that the alarm
has been activated and that the situation is currently being investigated.
If it is established that there is no need to evacuate the building then the message will confirm this.
EVACUATION PROCEDURE If it becomes necessary to evacuate the building, a pre-recorded voice message will be activated
instructing everyone to leave the building by the nearest exit.
Security staff will assist Exhibition staff and visitors to the nearest exit. Please make your way to one of
the following assembly points:
Car Park B & C (opposite the Novotel Hotel)
Car Park F (opposite the Zabeel Hall)
EMERGENCY MEDICAL SERVICES
DWTC provides an emergency service for persons who may become injured or ill whilst at the Exhibition
Centre. In case of medical emergency, please call our First Aid clinic on (971 4) 308 6541/ 3086199
giving the exact location of the casualty and details of the injury sustained.
The Emergency Medical Centre is located at the Exhibition Gate Reception next to Hall 5
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SSHHIIPPPPIINNGG AANNDD TTRRAANNSSPPOORRTTAATTIIOONN OOFF EEXXHHIIBBIITTSS
OFFICIAL FREIGHT FORWARDER AND ON-SITE HANDLING AGENT
Airlink International UAE/ Agility Logistics will take care of the shipping and transportation requests of our exhibitors. They have total responsibility for the movement of all exhibits on the exhibition site. Their contact details are as follows: UAE Site Operations Contact: Airlink International UAE P. O. Box 10466 Dubai, United Arab Emirates Telephone: +971 4 3325334 Fax: +971 4 3325155 E-mail: [email protected] / [email protected]
Contact: Jihad Khoury
UAE Sales Enquiries:
Agility Fairs & Events P. O. Box 52378 Dubai, United Arab Emirates Telephone: +971 4 3312003 Fax: +971 4 3310007 E-mail:[email protected]
Contact: George Jacob
We recommend that exhibitors use the services of Airlink International UAE/ Agility Logistics as they have experience in handling exhibition shipments and will supply comprehensive pre-exhibition, site and post-exhibition services.
Video Tapes, CD & DVD
Please note that the import of videocassettes, CD & DVD is subject to censorship by the Ministry of Information. Exhibitors proposing to use videotapes at Exhibition are recommended to obtain necessary clearance through Airlink International UAE/ Agility Logistics.
Storage
Cavities and spaces around stands shall not be used for storage of empty crates, cartons, boxes or packaging material. Exhibitors bringing material into the halls for display purposes must consider the storage arrangements for any spare materials or packaging.
The rears of the stands are designated utility areas and do not form part of the exhibition or sold space. It is a requirement from Dubai Civil Defence to keep a 1 meter clear gap between stands and the walls.
Direct arrangements for storage of empties and show consumables should be made with the Official Freight Forwarder. Otherwise, exhibitors must arrange for their cartons and cases to be transported back to their own premises. DWTC reserves the right to remove/dispose of any cartons, cases and / or packing material left in the exhibition halls/behind stands. Any cost incurred will be borne by the exhibitor.
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TTEELLEECCOOMMMMUUNNIICCAATTIIOONN SSEERRVVIICCEESS
Telephone and facsimile services are provided by Dubai World Trade (L.L.C.). The telecommunication facility will flow from state of the art technology provided by a highly sophisticated PABX system. Any network connections (to any hosts within or outside UAE or Internet) made using the PABX extension is entirely your decision.
• The system can provide telephone and facsimile connections at local, national (UAE) and international levels as required. Please indicate your choice on the order form. Each telephone can be code locked to prevent un-authorized use.
• Orders through PABX - Charges are payable 100% in advance and cover installation,
connection, line rental, equipment rental and purchase of units against line usage. Should your line usage exceed your deposit during the exhibition, the option to purchase additional units is available. (A statement, including a printout of line usage and any refund will be sent to you following the exhibition). Service will not be provided without payment.
• Orders received 14 days or less before the start of the exhibition will be subject to a 100%
surcharge and may not be processed.
• Devices attached to Etisalat line require to be 'type approved'’ by Etisalat. Devices which are not 'type approved' cannot be guaranteed to operate. Installation of exhibitor-provided equipment is entirely at the exhibitor's risk and DWTC is unable to take any responsibility for malfunction or failure to operate.
• If at any time during the exhibition a virus has infected one or more of the exhibitors’ computers,
the DWTC will not be held responsible.
• DWTC will only provide telecommunication lines to exhibitor stands. DWTC is unable to provide any modem or set-up support. An ISDN Modem is must for ISDN Line.
• All line and equipment usage during the period of hire is the responsibility of the person/company
applying on relevant Form Numbers. Once handed over, the equipment becomes the responsibility of the hirer and must be returned to the organizers office within 1 hour of the close of the last day of the show.
• It is advisable that the Exhibitor insures the equipment hired.
• Remember to order a power point for the fax machine.
• Tell your stand contractor that you have ordered telecommunications.
• Missing or lost telecommunication instruments will be charged for as follows:
Telephone sets - AED 120 each Fax machines - AED 1,100 each Please refer to Forms 7, 8 & 9 for more information and to place your order.
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GGIITTEEXX TTEECCHHNNOOLLOOGGYY WWEEEEKK PPRREEVVIIEEWW
The Gitex Preview is published by ITP. Sent to the DWTC’s extensive database of trade visitors, dignitaries, delegates and VIPs, this dual language newspaper highlights the key events scheduled to take place at the Middle East’s premier ICT trade show. What’s more, the GITEX Preview gives show visitors the lowdown on the activities each exhibitor at Gitex Business Solutions, GULFCOMMS, Consumer Electronics and MEFX is set to undertake at the event, thus giving them the information they require to plan a successful show. For exhibitors looking to plan business meetings and maximize their time at the region’s largest ICT show, this publication is a must. To place your advertising booking order, please refer to Form 12
GGIITTEEXX TTEECCHHNNOOLLOOGGYY WWEEEEKK CCAATTAALLOOGGUUEE
The GITEX TECHNOLOGY WEEK 2009 Catalogue is the ultimate reference guide for this year’s event, bringing together the four dedicated events GITEX Business Solutions, GULFCOMMS, Consumer Electronics and MEFX. The combined catalogue provides visitors with complete exhibitor listings, product information, exhibitor profiles, industry updates, show features and floorplans. The GITEX TECHNOLOGY WEEK 2009 Catalogue is an indispensable guide for those wishing to successfully navigate the largest ICT trade show in the region, and will be retained long after the show as an essential reference tool for the industry and the players looking to invest and expand their business in the region. On sale throughout the show, the GITEX TECHNOLOGY WEEK 2009 Catalogue is essential reading for those visitors who want to ensure they meet the exhibitors that matter most to their business. To place your advertising booking order, please refer to Form 13.
FREE CATALOGUE ENTRY Your company (standholder) will automatically qualify for editorial coverage in both the English and Arabic sections of the catalogue. The free entry should not be longer than 150 words. Entries for the catalogue can be submitted through a dedicated website, http://www.itp.com/catalogues/gitex09 in English or Arabic. Exhibitors are offered the option of providing their preferred Arabic translation of their catalogue entry, or a fee of US$ 137 will be charged for the translation, if requested. Don’t forget this service is absolutely free of charge. Please note, sharing stand-holders DO NOT qualify for a free entry. An entry can, however, be included at a cost of US$ 137. Please remember to submit the editorial entry before the deadline: 1st September, 2009. After this date entries will not be able to be entered on the dedicated site.
TTHHEE GGIITTEEXX TTIIMMEESS
ITP is publishing The Gitex Times, the official daily paper for GITEX TECHNOLOGY WEEK 2009, covering breaking news from the show floors of GITEX Business Solutions, GULFCOMMS, Consumer Electronics and MEFX. The Gitex Times will all be available to the show’s thousands of visitors from purpose built stands outside the entrance to each hall. All issues of the dailies are distributed free of charge to all show visitors EVERY DAY. The Gitex Times are written by the regions most experienced IT and technology journalists live from the show floor and are essential reading for all exhibitors and visitors. To place your advertising booking order, please refer to Form 12
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GGIITTEEXX TTEECCHHNNOOLLOOGGYY WWEEEEKK 22000099 CCOONNTTAACCTTSS
Please find below a list of the publications authorised and licensed by the Organisers:
GITEX Preview ITP Contact Person: Natasha Pendleton Email: [email protected] PO Box 500024 Tel: +971 4 4392708 Dubai, UAE Fax: +971 4 4392780
GITEX TECHNOLOGY WEEK Catalogue ITP Contact Person: Natasha Pendleton Email: [email protected] PO Box 500024 Tel: +971 4 4392708 Dubai, UAE Fax +971 4 4392780
GITEX Times ITP Contact Person: Natasha Pendleton Email: [email protected] PO Box 500024 Tel: +971 4 4392708 Dubai, UAE Fax +971 4 4392780
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VVIISSIITTOORR PPRROOMMOOTTIIOONN
Complimentary one-day trade invitations will be sent to exhibitors for mailing to key clients. Exhibitors can extend these invitations to their clients and prospects who will be visiting the exhibition. The number of trade invitations issued will correspond directly with the size of the stand. GITEX TECHNOLOGY WEEK will be promoted exclusively to industry professionals and trade visitors through an extensive and carefully planned multi-media campaign including direct mail and e-newsletters sent to thousands key decision makers from a comprehensive database. Strategically positioned advertisements - both in English and Arabic – placed in leading online and offline trade magazines, journals, websites and newsletters, as well as local, regional and international press to ensure high visibility, and to attract large numbers of top-level professionals. In addition, a major public relations campaign will ensure high exposure in the local, regional and international specialist and general media, both print and online. A combination of special reports, feature articles, previews and one-to-one interviews will guarantee that industry is kept abreast of what is going on at the show. Exhibitors are requested to inform our Marketing Department of the products and services they are exhibiting as soon as these are finalised, so as to take advantage of this publicity opportunity.
Do highlight any special promotions or product launches. Exhibitors are requested to inform their customers and potential clients of their participation at GITEX TECHNOLOGY WEEK to ensure high attendance on their stand. Pre-show advertising can be as simple as including details of your stand number in general correspondence e.g. letters, invoices, newsletters, emails as well as listing details in adverts and on company websites.
Please Note:
a) Exhibitors are reminded that completion of Form 2 qualifies them for a free entry in the Exhibition Catalogue.
b) The Organisers will take no responsibility for the omission of any exhibitor who fails to complete this form.
c) Exhibitors are requested to inform the Marketing Department of the products and services that will be exhibited as soon as these are finalised to give the media (especially those publishing special supplements on the Exhibition) the maximum possible time for preparation. Additionally, the Marketing Department should be kept informed of any special promotions or product launches.
d) A press office will be in operation during the exhibition to enable exhibitors to liaise with the media and pass on information, important news and photographs. Publicity material - both in Arabic and English - and photographs should be suitably captioned for display and distribution.
PPRRIIZZEE DDRRAAWWSS,, PPRROOMMOOTTIIOONNSS && LLIIVVEE EENNTTEERRTTAAIINNMMEENNTT
PRIZE DRAWS & PROMOTIONS
Necessary permission must be obtained directly, in advance, from the Department of Economic Development, Government of Dubai, to hold prize draws or promotions, on your stand, during the period of the exhibition. Please contact the Department of Economic Development with details on the proposed mechanism of the draw to enable them to advise you on applicable fees, if any. We will provide you with the necessary letter confirming your participation at the exhibition. This letter must be attached to the application form. International exhibitors will need to process this permission through their local office/PR Agency, as the Department of Economic Development requires a local Dubai contact address for follow up purposes.
LIVE ENTERTAINMENT For any live entertainment conducted by Exhibitors on stands, the same will have to routed through Dubai World Trade Centre to obtain the necessary approval from the Department of Tourism and Commerce Marketing (DTCM). Please provide a copy of the passport of each performer, together with a photograph, in JPEG format (not exceeding 200 KB per document) with the details of the proposed activity. This will be forwarded to the concerned department who will advise on the relevant costs. Kindly note that it takes a minimum of 15 days to receive the approval and all such requests by be submitted latest by 14 September 2009.
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SSEERRVVIICCEESS AATT AA GGLLAANNCCEE
AUDIO VISUAL
Exhibitors, who wish to rent Audio Visual Equipment, please contact:
Admin Office - Event Services
Dubai World Trade Centre P.O. Box 9292 Dubai, United Arab Emirates Telephone : +971 4 3097777 Fax : +971 4 3188699 E-mail : [email protected]
To place your order, please refer to Form 18.
BANNER ADVERTISING
Banner sites are available for additional advertising purposes:
Any suspension from the ceiling, for branding purposes will attract an advertising cost and must be notified in advance
A. Banner sites above the Stands
o The proposed dimensions of each banner must be 2m (width) x 1m (height). o Please provide the Senior Operations Manager – Exhibitions with the proposed dimensions of the banner above your stand for prior approval. o The banner should be provided by the exhibitor, be made of fabric and weigh less than 5 kgs,and
have sleeves top and bottom. Please also provide pipe work for insertion in the sleeves. o The cost per banner site is AED 1,100 (per sq mtr) o The rate is for single sided banner only. Double sided, three sided and four sided (box or ring banner) will be charged as per number of sides. o The banner must be confined within the borders of the space contracted for by the exhibitors.
B. Banner Sites inside walls of Exhibition Halls (Subject to availability of site)
o The dimensions of each banner must be 4m (width) x 2m (height) o The banner should be provided by the exhibitor and be made of fabric. o The cost per banner site is AED 1,250 (per sq mtr)
As per Management policy, please be advised that all banners hung inside the halls will have to be done internally by our Event Services Department at a cost. Kindly note that all banners must be delivered to Dubai World Trade Centre (L.L.C) 10 days prior to the exhibition and collected, if required, within 3 days after tear down. Events Utility Service Department is not responsible for banners not collected within this period.
To place your order, please refer to Form 10
RIGGING OPERATIONS AT THE VENUE The DWTC Events Services Department is the sole provider of all top and primary rigging at the venue. All rigging operations at the venues are subject to approval by the engineering team responsible for technical services. Any steel wires, shackles, web slings, chains or lifting appliances are classed as rigging accessories.
To order your requirements, please refer to Form 11
BUSINESS CENTRE Operated by the Dubai World Trade Centre (L.L.C.), the Business Centre, located in the concourse between Halls 3 & 4, is open daily from 9.30am to 7.00pm, offering the following services:
Sale of Stationery Items Faxing – Sending and Receiving Sale of Electrical Accessories Internet Services Sale of Telephone Cards Photocopying Sale of Wi-fi (Izone Internet Cards)
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FedEx SERVICE CENTRE
FedEx’s new World Service Centre comes complete with the FedEx agent on hand, located in the concourse between Halls 3 and 4, open from Sunday to Thursday. Working hours: 9.00 - 13.00 & 15.00 -19.00. The centre offers all FedEx services from package tracking and tracing to FedEx 10 kg and 25 kg boxes. Please contact FedEx Customer Service 24-hour toll free no. 8004050, for any assistance.
FLOWERS AND PLANTS Plants and planters are available on hire from the Official Floral Contractor – Blooms and will be available from the Exhibition Halls on the eve of the opening day. Flowers may also be purchased. Contact details are listed on page 1. INDEMNITY AND WAIVER The Organisers may be held responsible by the Authorities in Dubai for the payment of any customs levy, tax, fine or other monies due from an exhibitor. Accordingly, exhibitors must undertake to indemnify the Organisers from any payment, which they are called upon to make to the Authorities on the exhibitor’s behalf.
The exhibitors also waive any and all claims that they may have against Dubai World Trade Centre (L.L.C.) of any kind whatsoever, in anyway related to the storage and display of exhibits/equipment during GITEX TECHNOLOGY WEEK whether during, before or after regular show hours.
It is, therefore, compulsory to complete and return Form 4
INSURANCE The exhibitor shall indemnify and hold harmless Dubai World Trade Centre (L.L.C.), its personnel, agents, etc. against and from all liabilities, losses, damages, costs, charges, expenses, actions, proceedings, claims and demand incurred by it or them as a result of or in connection with any loss, injury (including death) or damage, directly or indirectly, resulting from any act or omission of the Exhibitor or any of its personnel, agents, contractors, sub-contractors.
The exhibitor shall at its own expense have in full force and effect for the duration of the exhibition including build up and break - down periods, a Public Liability Insurance Policy. Please see Form 17. The Exhibitor shall ensure that the Public Liability Policy referred to above, contains a waiver by the insurers of any and all rights of subrogation they might otherwise be able to exercise against the Organiser or any of its directors, officers, employees and agents. They shall be entitled to inspect the said Policy and have produced to its satisfactory evidence that it is in full force and effect and also to require the exhibitor to deliver to it a copy.
The Organiser will not be responsible for any incident in the event the exhibitor does not hold a Public Liability Insurance Policy.
MEETING ROOM AND PRESS CONFERENCE For your requirements of meeting rooms and press conference facilities, please contact Mr. Hassan El Kallini Tel: +971 4 3086639 Fax: +971 4 3188744 / 3322866 Email: [email protected]
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PAID CAR PARKING
In order to help streamline the flow of the rapidly increasing visitors to events held at the Dubai International Convention and Exhibition Centre and to optimise the use of the parking facilities, the Dubai World Trade Centre has introduced a paid parking system.
The details are as follows:
o Location The Multi-Storey car park – levels 3-6
o Operational times 7 days a week from 0600 hrs – 2000 hrs Parking outside of these hours is free
o Charges The parking fee is 5 AED per hour with lost parking tokens being charged 100 AED.
o Parking process – Multi-Storey Car Park (Levels 3-6) Drive into the car park Push the button on the token dispenser at the barrier Take the entry token - please keep this with you at all times Validate the token at one of the two pay stations located on the bridge links at the car park
end Insert the validated token at the barrier on exit Alternatively, payment can be made in cash to the cashier at the barrier
o Parking Vehicles are not permitted to park overnight. Any vehicle left overnight will incur a
charge of AED 200 The waiting period between payment and departure is 15 minutes only Lost parking tokens are charged AED 100
o Payment Credit card machines will be available one at the exit cashier on the fourth floor of the Multi-storey car park. RESERVED PARKING Any visitor may reserve a parking space by purchasing a temporary parking card or ticket for a single day or a short specified period. • Pre-Paid Parking Card Pre-paid parking card costs AED200/- per lot per day. A payment of AED100/- is taken for each card as a guarantee, and it is refundable when card is returned back to DWTC within 30days from purchase date [Refundable Deposit]. We only entertain requests for over 20 lots, so as to reserve these lots accordingly at the multi-storey car park level 4. Each card allows one car entry at a time and it works by single entry versus exit basis, double entry will block the card automatically. • Pre-Paid Parking Ticket (barcode) If requests are less than 20 lots parking tickets (barcodes) for the 1st floor will be issued instead at the cost of AED200/- per lot per day, NO guarantee amount will be taken.
This pass will allow to park on multi-storey car park, Level 1 and can be used as many times during the validation period detailed on the ticket. Each pass allows one car entry at a time and it works by single entry versus exit basis, double entry will block the pass automatically. For more details please contact Mohamed Sultan from the Protocol and Security Department on Tel: +971 4 3086441 or Email: [email protected]
PARKING SPACES
To accommodate the influx of exhibitors and visitors coming to the Dubai International Convention and Exhibition Centre, additional parking spaces are available at Car parks B, C and D opposite the Novotel hotel and Car park F located opposite Zabeel Hall.
TAXI POINT
The pick – up point for taxis will remain at Car Park E beside the Dubai International Hotel Apartments.
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PHOTOGRAPHY
The Official Exhibition Photographer will have the photographic rights in the Exhibition Hall. The photographer will be on site during the event. Private photography is permissible but prior notification must be given to the Organiser.
PUBLIC ADDRESS SYSTEM The Public Address System will be used for Exhibitors’ messages during build-up and break-down. During the exhibition, its use has to be restricted to emergencies only. SECURITY General security arrangements for the exhibition will be controlled by the Organisers in conjunction with the local authorities in Dubai. Security personnel will patrol the exhibition halls in general, but their duties will not include special attention to individual stands. Exhibitors should exercise due care and attention with regards to safety of their exhibits. Valuable items and smaller exhibits, which may be easily stolen, should be kept in a secure place. If your displays are valuable and sensitive and you wish to hire security personnel to attend to your stand exclusively, please contact our Security Department for security services. It is recommended that a member of staff man the stand at least half an hour before the exhibition opens and until all visitors have left the hall. Under no circumstances should a stand be unmanned during the open periods of the exhibition. While the Organisers will make all reasonable arrangements for security coverage, they are not responsible for any loss or damage, which may occur, and it will be the exhibitor’s responsibility for the security of their stand, its exhibits and contents including personal property. Appropriate insurance coverage should be arranged.
SPONSORSHIP
For sponsorship opportunities pre-show and onsite please contact Jean-Philippe Cossé on Tel: +971 4 3086566, Fax: +971 4 3188607, Email: [email protected] for further information.
STAND CATERING
Due to Health and Safety regulations of Dubai Municipality and as per Dubai World Trade Centre (L.L.C.) policy, all food & beverage items that are consumed within the exhibition must be supplied by the Dubai International Catering Centre ONLY. Any food or beverage that is brought in from outside will not be allowed into the venue. For your catering requirements you can contact telephone +971 4 3086999 or fax +971 4 3086955 or e-mail [email protected].
Should you require catering services during the exhibition, please complete Form 14.
For your convenience the following facilities are available within the Dubai International Convention and Exhibition Centre:
1. The World Trade Club Located on Level 33 of the Dubai World Trade Centre Tower, the facilities include a luxury restaurant serving international cuisine, four private function rooms and an elegant bar lounge. Open 9.00am through 12.00midnight. Access to this private business Club only with prior reservation. For bookings, please contact +971 4 3097979, fax +971 4 3097980. 2. Exhibition Halls The Cafes are located at the rear of Halls 4, 6, 7, 8 & Zabeel Hall. They serve wide varieties of light snacks, sandwiches, salads and beverages. 3. The Loop The Loop is located outside Hall 8 in the DICEC concourse. The Loop is open daily from 8am to 6pm except Fridays. 4. Za’abeel Bistro Located at new Za’abeel Hall Concourse. Za’abeel Bistro welcomes exhibitors and visitors sit back, relax and experience the Bistro Spirit
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5. Trolley Service Trolley service with a selection of hot & cold beverages and light snacks is available inside the exhibition halls for your convenience. The trolley comes to you at your stand for service. 6. Refreshment Carts Refreshment Carts serving a variety of snacks and beverages are available in the concourse. You can enjoy a hot dog or sandwich or sweet corn etc while moving in the concourse. 7. Stand Catering Stand Catering is available in the exhibition halls. You can fill the stand catering order form and give it to the organizer’s office or send to us directly by fax or e-mail and we shall make sure that the order is delivered to you at your stand. This is recommended for your lunch orders and special menus can be provided upon request. 8. Catering Service Catering service for your stands is also available. You can hire a waiter/waitress to serve you and your guests at your stand. For further inquiries please contact +971 4 3086653, fax +971 4 3086955 or e-mail: [email protected]. 9. Restaurants & Cafés Branded cafés and restaurants are available within the concourse. 10. Accor Hotels Novotel and Ibis hotels are located within the Dubai International Convention and Exhibition Centre offering a range of facilities including Restaurants and Cafes.
STAND CLEANING
Dubai World Trade Centre (L.L.C) has the exclusive rights for housekeeping services inside the halls. Stand cleaning is not part of the stand rental cost. Stand cleaning services will have to be ordered separately from our House Keeping Department. Please refer to Form 15 for more details.
The Dubai World Trade Centre offers cleaning and waste disposal services for all areas of the exhibition and convention industry. Our fully trained staffs are here to advice on all requirements from carpet cleaning, glass cleaning to special waste removal. We offer a one stop shop for all your cleaning requirements with our years of experience in this very challenging industry. We have a commitment to superior service and an eye for details.
In order to provide the best service we require a minimum of two business days notice prior to the tenancy. Cancellation of service can be done 24 hours prior to service. DWTC shall not provide any cleaning material to be used by the exhibitor. All housekeeping service ordered must be paid in full prior to any service commencing. DWTC will accept Visa, Master & American Express cards or cash. All service orders during the show must be guaranteed by credit card; any balance of charges due will be billed to this credit card unless payment is received at the end of the show.
DWTC cannot be held responsible for any loss, claim or damage related to cleaning of exhibits or for items claimed as lost after the event is over. Dubai World Trade Centre Housekeeping Department holds exclusive rights to all housekeeping services within the DWTC complex. For more information on services for Pre-opening and daily cleaning of the stand, please refer to Form 15 TEMPORARY PERSONNEL (EVENT STAFF)
Hostesses, Ushers, Translators are available to represent your company during the exhibition. If you require this service, please refer to Form 16 for details. VISITOR REGISTRATION Dubai World Trade Centre (L.L.C.) will be managing the computerised trade visitor registration services.
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NNOOTTEESS
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