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History1901: Founded by King C. Gillette
1904: Patented Safety Razor Technology
1984: Gillette India incorporated partnership with Hope, initially ISPL
2005: Gillette India was taken over by P&G in a $57 bil deal
Shaving• Vector• Vector Plus• Sensor Excel• Mach 3• Mach 3 Turbo• Presto• 7 o'clock
Shave Gel & Foam
• Shave Gels• Shaving Cream• Classic Shave
Foam
Skin Care• Aftershave Gel• Aftershave Lotion
Deodorant
Points of ParityClaiming to provide a closer, more comfortable shave.
The quality of products is very good
Strong promotion strategies and advertisements
Vice-versa effect
Points of Differentiation
Strongest distribution network
Continuous innovation.
Enjoys leader position ,so premium pricing
Transparent to Investors and community
Website
Concern for social issues
Brand Ambassadors
Roger Fedrer
Tiger Woods
Rahul Dravid
Park Ji- Sung
Michael Clarke
Thierry Henry
Shoaib Malik
Endorsers
Imagery:
Sophisticated
Gentleman
Common Attributes
•Outstanding
sportsman
•Smart and well-
groomed
•Reputation: icon of
true sporting values
•Charitable actions
•Support of social
causes
Brand
Communication:
Helps prepare you
best for an active
lifestyle
The Gillette Curse
Thierry HenryGillette changed its ad campaign after the Henry controversy
David BeckhamAllegations of infidelity
Tiger WoodsStopped commercials after controversy
Rugby league Tri-Nations, Gillette-EA SPORTS™ Champions of Gaming Tournament, Gillette Young Guns ProGlide Challenge
Naming rights of Gillette Stadium - home of the New England Patriots of the National Football League
• Shiksha– 150,000 children across 602 communities– Donation: Rs. 5 crores– NGO partner CRY
• Children’s safe drinking water programme– 1 billion litres additional production
• Helps UNICEF, Red Cross
Source: Annual report Gillette India Ltd.
Relative Strength
Continuous innovation
Mach 3, Fusion
CustomizationLine extension
Quality
FreshnessNew launches at continuous intervals
No. of respondents: 71
Descriptive research design
Questionnaires for men
Limitation: No. of respondents
Non representative sample
FindingsBrand Portfolio Recall
Razors
Shav
ing Crea
m & Fo
am
Deodoran
ts
After Sh
ave
Other
71 68
35
65
3
Respondents
FindingsFactors for purchase
Price
Comfort during usage
Reliability
Quality and durability
Stylishness
0 0.5 1 1.5 2 2.5 3 3.5 4 4.5
3.605
4.36
4.25
4.33
4.01
89%
7%
4%
Razors
GilletteWilkinson SwordOther
30%
25%10%
15%
5% 15%
Shaving Cream
GillettePark AvenueDettolAxePalmoliveOther
25%
42%
17%
15%
After shave
GilletteOld SpiceAxePalmoliveOther
54%
13%
8%
25%
Deodorant
AxeGillettePark AvenueZatakOther
Preferred Brand
Rugged, Tough
Masculine
Western
Upper class
Trendy
Confident
Imaginative, Unique
1559
620
1441
4741
1829
4424
156
Respondents
Attributes that best describes Gillette
Mental Map
Value for money
Convenient
InnovativeCustomer oriented
MasculineWealthyMaturedGroomed
GolfAmerican football
Car racingCricketfootball
ManlyLavish
Salience
Performance Imagery
Judgement Feelings
Resonance
High Awareness
Most commonly recalled brand in razor category around world.
Value for money
•Convenient to use•Customer oriented•Innovative products•High performance.
A product for Men
It has long history of association with sportsman and male celebrities.
Targeted male consumers through media ads .
High Quality
•Good value for money. •Best razors in market. •Trustworthy products .
Style Statement
People feel a sense of social status (especially for high end products of Gillette).
High satisfaction.
High Resonance
Loyal customers in high end and low end products both. It is a status symbol for many.
• Would allow consumers to test and experience the products
• Undergarments
• Salons• Fairness Creams• Moisturizers• Sun block
A Complete Men’s range Complement
ing product with
services
Specialty StoresEntry into
accessories market