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Plexus Consulting Group

Plexus Consulting GroupSteven M. Worth

Consulting and the Global Economy2

Characteristics for SuccessFlexibilityTimelinessAffordabilityObjectivityComparative intelligence

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What makes for a good consultant?

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The Skills You NeedUnderstand the needs of all stakeholders

Build creative solutionsDistill the key points from your resourcesClearly communicate the analysis

Organizational and technological acumen

Leverage experience

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Building a Career in ConsultingLearn from an expert (find a mentor)Patience, patience, patienceBe brave! Know when to take risksPractice continuous education

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Plexus The Matrix Organization

Market Research and DevelopmentStrategic PlanningOrganizational RestructuringPublic Relations and Public Affairs Credentialing HealthcareEducationInternational DevelopmentFinancial ServicesProfessional Services

About PlexusNonprofit and public sector clients

Three business linesConsultingOn-going managementEducation and training

International services

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Case StudiesAmerican Society of Mechanical Engineers (ASME)

Project Management Institute (PMI)

Jeremys Heroes

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Case 1 American Society of Mechanical Engineers (ASME)The ProblemMembership from 1999 to 2003 had declinedAlmost all of the decline came from the USInternational membership was growing, but it was slower than its potential

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SolutionCreated a marketing plan for ASME based on its most useful characteristicsQuantitative and qualitative surveys of current and potential members of ASME InternationalDemographic research, environmental scan, competitor intelligence, and discussions with ASME staffFocused on key demographics academics, young engineers, managers, and customers of ASME servicesASME needed to develop a more flexible, market-based structurePlexus recommended four key markets based on these trendsEuropean UnionSoutheast AsiaIndiaChina

Case 1

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ConclusionsThree global trends created opportunityIncreased talent in developing economiesPromotion of global standardsNeed to transfer technical knowledge to the least developed countriesASME capitalized on governmental, policy-based drivers of growthCredentialing, education, and training programs aligned with governmental capacity programs

Case 1

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Case 2 Project ManagementInstitute (PMI)The ProblemPMI was growing at over 30 percent per year, and much of the growth came from outside the USHow could PMI take advantage of these international growth opportunities without taking excessive organizational risks?

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SolutionPartner with existing organizations in each international market to deliver PMIs products and servicesCreate new products for these partner organizations as neededReceive licensing fees from these partners to take advantage of growth with less risk

Case 2

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ConclusionsA global presence can be built without large financial investmentSolutions to global problems can have applications in the United States

Case 2

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Case 3 Jeremys HeroesBackgroundJeremys Heroes is a small nonprofit working to benefit underprivileged kids interested in sports that was created to honor Jeremy Glick, one of the heroes on United Flight 93 on September 11, 2001The ProblemWhat is the best approach for Jeremys Heroes to succeed in their fledgling state?

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SolutionEstablish working relationships with nonprofit and governmental organizationsBuild a national system for soliciting and evaluating proposalsCraft master plan to raise funds to support all approved programs and policy studies that advance Jeremys Heroes MissionCreate formal committees to address the structural issues in the nascent organization

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ConclusionsTen years later, the four step plan has been successfulThe organization has increased their visibility through charitable and public eventsA formal structure for identifying aid recipients has been formalizedFundraising plans have been successfully implemented

Case 318

Q&A Session