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Gartner Digital Workplace Summit 201521 – 22 September | London, UK | gartner.com/eu/workplace
Key Benefits of Attending
• IncreasingEmployeeEngagementandAgility
• ArchitectingfortheDigitalWorkplaceFuture
• LeveragingConsumerizedStylesofComputingintheEnterprise
• ApplyingBigDataandAnalyticstoEnableGreaterWorkforceAgility
• EnablingNewWorkStyles
• DrivingBetterCollaborativeDecisionMaking
• ImprovingUserExperience
WorkplaceReimagined:Agile,Engaged,Empowered
EARLY-BIRD DIscount save €325 by 24 July
Visit gartner.com/eu/workplace for more information
Workplace Reimagined: Agile, Engaged, Empowered
Capitalize on a new era of workforce engagement
Arevolutionisoccurringintoday’sworkplace.Everybusinessisbecomingadigitalbusiness.Democratizationandconsumerizationarerapidlychangingwhen,whereand,mostimportantly,howpeoplework.ThisrevolutionforcesITleaderstosatisfyadigitallysavvyworkforceand,intheprocess,improveemployeeengagement,productivityandagility.
AttheGartner Digital Workplace Summit 2015,wewillhelpyoutocreateacompellingvisionofdigitalworkplacetransformationforyourownorganization.Getreadytomasterthechallengesofdigitaldisruptionandinitiateaneweraofworkforceengagement.Youwillwalkawaywithleading-edgeinsightsandactionableadviceto:
• Improveuserexperiencedesignwitha“consumerized”approach
• Createaflexiblecomputingenvironmentthatdrivesmoreeffectiveteaminteractions
• Improveknowledgereuse,best-practicesharing,collaborativeproblemsolvingandprojectexecution
• Betteruseanalyticstohelpemployeesworkmoreefficiently
• Delivernewcollaborativeexperiencesviasmartmachines,wearabledevicesandmobileapps
By 2018, 50% of team coordination and communication will occur via mobile group collaboration apps. GARtnER PREDIcts 2015
Gartner Digital Workplace Summit 2015#GartnerDWS
IT Leaders & Business Executives responsible for:
• DigitalWorkplaceInitiatives
• EmployeeEngagement
• CollaborationandSocialInitiatives
• ContentManagement
• ITStrategyandOperations
• KnowledgeManagement
• Portals,IntranetsandWebStrategies
• HR/HumanCapitalManagement
• EnterpriseandInformationArchitecture
Who Should Attend?Why Attend?• See how digital workplace initiatives differ from traditional workforce
projects.
• Understand why better engagement is more about rethinking how employees use tools than about the tools themselves.
• Discover the smartest route to making digital workplace investments that deliver real business value and measurable ROI.
• Learn about benefi ting from “smart” work environments where you can extract insights, fi nd correlations and even predict outcomes.
• Learn to drive workforce engagement and agility with the very latest in mobile apps, portals, intranets, social and collaboration tools, enterprise content management and more.
• Hear how to deliver new work models that support the digital business, empower employees and attract and retain talent.
• Gain a competitive advantage by creating a socially active workforce that can tap internal and external knowledge and expertise with ease.
• Gartner Analyst One-on-One Meetings: Sit privately for 30 minutes with a Gartner analyst specializing in the topic you’d like to discuss.
What are Attendees Saying?
“ The Conference brought together some great speakers to showcase the transformation opportunities organizations face as they embark upon creating a digital workplace. Thought provoking and inspirational.”
Attendee from Mastercard
“ Our organization is in its digital workplace infancy. The conference has given me a clear road map to creating a digital workplace.”Attendee from city & county of san Francisco
“ The conference was very enlightening and provided insights into not only what companies can do now but also what the emerging trends in the industry are.”
Attendee from Biogen
“ Highly relevant and the other attendees were great to learn from; sessions were great; networking was awesome! I’ll be back!”Attendee at Digital Workplace us 2015
Gartner Digital Workplace Summit 2015
AgendaataGlance
#GartnerDWS
07:30–20:00 Registration,InformationandRefreshments
08:00–08:45 Tutorial:DebunkingtheMythsofUserExperienceMagnus Revang
Tutorial:MobileReal-TimeTeamWorkspacesandtheConsumerizationofCollaboration Adam Preset
Tutorial:TechnicalInsights:MakingEnterpriseSearchWorkDarin Stewart
09:00–10:00 Summit Chair Welcome and Gartner Keynote: Workforce Reimagined: Agile, Empowered, Engaged Chris Howard and Susan Landry
10:00–10:30 IndustryPanel
10:30–11:00 RefreshmentBreakintheSolutionShowcase
TRACkS A. From Strategy to Business Value
B. Enabling New Ways of Working
C. Empowering High Impact Performers
D. Re-imagining the Workplace Workshops and Analyst-User Roundtables
11:00–11:45 DevelopingtheDigitalWorkplaceStrategicRoadMap Paul Miller
HowtoAlignGovernanceofContentandStructuredInformationtoMaximizeBusinessOutcomesSaul Judah
TheSmartWorkplace:KnowledgeManagementNirvanaorBigBrotherDystopia? Nikos Drakos
ReimaginingtheWorkplacebyLeveragingtheDigital-PhysicalConvergence Adam Preset
11:00 – 12:30 Workshop:TheLanguageofChange Debra Logan and Carol Rozwell
11:00 – 12:00 Roundtable:BusinessApplicationsandEmployeeExperience Helen Poitevin
12:00–12:30 SolutionProviderSessions
12:30–13:45 LunchintheSolutionShowcase
13:45–14:15 BimodalIT:BeingDigitallyAgileWithoutMakingaMess Chris Howard
LeveragingYourWorkforce:UsingMobiletoCreateInnovationRichard Marshall
ManagingContentintheDigitalWorkplace Hanns köhler-krüner
TechnicalInsights:MakingMetadataManageableWithAutomationandAnalytics Darin Stewart
13:45 – 15:15 Workshop:StrategiesandAlternativesforLifeAfterSharePoint Jim Murphy
13:30 – 14:30 Roundtable:UsingNeuroscienceResearchintheDigitalWorkplace Debra Logan
14:30–15:15 EightStepstoaCompellingBusinessCaseforaDigitalWorkplaceInitiative Nikos Drakos
CollaboratingintheDigitalWorkplace Carol Rozwell
TechnicalInsights:WhichEnterpriseFileSyncServiceIsRightforYou?Guy Creese
SmartMachineDisruptionsWillDominateThisDecade Tom Austin
14:45 – 15:45 Roundtable:WhattoDoWhenEveryEmployeeisanITEmployee Susan Landry
15:15–15:45 RefreshmentBreakintheSolutionShowcase15:30 – 16:30 Roundtable:BuildingaBusinessCaseforEmployeePortalInitiatives Jim Murphy
15:45–16:15 MeasuringEngagement—Past,PresentandFuture Helen Poitevin
CoordinatingNonroutineWork—MoreCollaboration,LessCoercionNikos Drakos
SearchThatThinks,ListensAndShows Hanns köhler-krüner
16:30–17:00 SolutionProviderSessions
17:15–18:00 Guest Keynote Magnus Lindkvist
18:00–20:00 NetworkingReceptionintheSolutionShowcase
07:30–17:00 RegistrationandInformation
08:30–09:15 UseaBimodalDigitalWorkplaceStrategytoMovebothFastandSlow Chris Howard
TakeTheseStepsToCreateYourInternalUXDesignTeam Magnus Revang
NewRolesintheDigitalWorkplaceDebra Logan
TechnicalInsights:In-DepthAnalysis—GoogleAppsvs.Office365Guy Creese
08:15 – 09:15 Roundtable:ChangingtheWorkplace,ChangingHowPeopleWork Carol Rozwell
09:30–10:00 ThePsychologyofSerialInnovationDebra Logan
DestroyYourMeetingsBeforeTheyDestroyYou Adam Preset
DrivingChangeThroughEvidenceBasedDecisionMaking Alan Duncan
MakingTeamsofSmartMachinesandPeopleMoreEffectiveThanEitherAlone Tom Austin
09:30 – 10:30 Roundtable:BuildingaCompellingBusinessCasefortheDigitalWorkplace Saul Judah
10:00–10:30 RefreshmentBreakintheSolutionShowcase
10:30–11:15 Guest Keynote Perry Timms 10:30 – 12:00 Workshop:PrivacybyDesign:AchievingDataPrivacy,SecurityandTrust Alan Duncan11:30–12:15 DigitalHumanisticManifesto
Saul JudahHowtoConsumerizeSoftwarefortheDigitalWorkplace Magnus Revang
TheWorkGridandYourNextIntranetJim Murphy and Darin Stewart
12:15–13:30 LunchintheSolutionShowcase
13:30–14:15 CaseStudy CaseStudy CaseStudy CaseStudy 13:45 – 15:15 Workshop:DigitalWorkplaceNeedsaNewApproachtoECM Hanns köhler-krüner
13:15 – 14:15 Roundtable:TheExecutiveGuidetoExtremeCreativityDebra Logan
14:30–15:15 ExecutionStrategiesforaDigitalWorkplace Paul Miller
Stop,Look,Listen:Video'sFutureIsMoreThanFacesOnGlassAdam Preset
TheImpactofMobilizationonBusinessProcess Richard Marshall
TechnicalInsights:HybridCloud—MakingItWorkforSaaSCommunicationandCollaborationGuy Creese
14:30 – 15:30 Roundtable:DevelopingDigitalEthicstoMakeYourDigitalWorkplaceSuccessfulandTrustedTom Austin
15:15–15:45 RefreshmentBreakintheSolutionShowcase
15:45–16:30 FiveOrganizationalChangeImperativesfortheDigitalWorkplace Carol Rozwell
EmployeeMonitoringandBehaviorAnalytics:RealizeBenefitsWithoutBeingaCreep Alan Duncan
Content+Function:MobileAppsfortheDigitalWorkplaceRichard Marshall
15:45 – 16:45 Roundtable:TheHiddenGotchasofOffice365Guy Creese
16:45–17:15 Gartner Closing Keynote: What to do Next Week? Hanns köhler-krüner, Magnus Revang and Chris Howard
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Visit gartner.com/eu/workplace for more information
Agenda as of 5 June 2015
During the event, please refer to the printed Agenda or the Gartner Events mobile app for complete, up to the minute session information.
07:30–20:00 Registration,InformationandRefreshments
08:00–08:45 Tutorial:DebunkingtheMythsofUserExperienceMagnus Revang
Tutorial:MobileReal-TimeTeamWorkspacesandtheConsumerizationofCollaboration Adam Preset
Tutorial:TechnicalInsights:MakingEnterpriseSearchWorkDarin Stewart
09:00–10:00 Summit Chair Welcome and Gartner Keynote: Workforce Reimagined: Agile, Empowered, Engaged Chris Howard and Susan Landry
10:00–10:30 IndustryPanel
10:30–11:00 RefreshmentBreakintheSolutionShowcase
TRACkS A. From Strategy to Business Value
B. Enabling New Ways of Working
C. Empowering High Impact Performers
D. Re-imagining the Workplace Workshops and Analyst-User Roundtables
11:00–11:45 DevelopingtheDigitalWorkplaceStrategicRoadMap Paul Miller
HowtoAlignGovernanceofContentandStructuredInformationtoMaximizeBusinessOutcomesSaul Judah
TheSmartWorkplace:KnowledgeManagementNirvanaorBigBrotherDystopia? Nikos Drakos
ReimaginingtheWorkplacebyLeveragingtheDigital-PhysicalConvergence Adam Preset
11:00 – 12:30 Workshop:TheLanguageofChange Debra Logan and Carol Rozwell
11:00 – 12:00 Roundtable:BusinessApplicationsandEmployeeExperience Helen Poitevin
12:00–12:30 SolutionProviderSessions
12:30–13:45 LunchintheSolutionShowcase
13:45–14:15 BimodalIT:BeingDigitallyAgileWithoutMakingaMess Chris Howard
LeveragingYourWorkforce:UsingMobiletoCreateInnovationRichard Marshall
ManagingContentintheDigitalWorkplace Hanns köhler-krüner
TechnicalInsights:MakingMetadataManageableWithAutomationandAnalytics Darin Stewart
13:45 – 15:15 Workshop:StrategiesandAlternativesforLifeAfterSharePoint Jim Murphy
13:30 – 14:30 Roundtable:UsingNeuroscienceResearchintheDigitalWorkplace Debra Logan
14:30–15:15 EightStepstoaCompellingBusinessCaseforaDigitalWorkplaceInitiative Nikos Drakos
CollaboratingintheDigitalWorkplace Carol Rozwell
TechnicalInsights:WhichEnterpriseFileSyncServiceIsRightforYou?Guy Creese
SmartMachineDisruptionsWillDominateThisDecade Tom Austin
14:45 – 15:45 Roundtable:WhattoDoWhenEveryEmployeeisanITEmployee Susan Landry
15:15–15:45 RefreshmentBreakintheSolutionShowcase15:30 – 16:30 Roundtable:BuildingaBusinessCaseforEmployeePortalInitiatives Jim Murphy
15:45–16:15 MeasuringEngagement—Past,PresentandFuture Helen Poitevin
CoordinatingNonroutineWork—MoreCollaboration,LessCoercionNikos Drakos
SearchThatThinks,ListensAndShows Hanns köhler-krüner
16:30–17:00 SolutionProviderSessions
17:15–18:00 Guest Keynote Magnus Lindkvist
18:00–20:00 NetworkingReceptionintheSolutionShowcase
07:30–17:00 RegistrationandInformation
08:30–09:15 UseaBimodalDigitalWorkplaceStrategytoMovebothFastandSlow Chris Howard
TakeTheseStepsToCreateYourInternalUXDesignTeam Magnus Revang
NewRolesintheDigitalWorkplaceDebra Logan
TechnicalInsights:In-DepthAnalysis—GoogleAppsvs.Office365Guy Creese
08:15 – 09:15 Roundtable:ChangingtheWorkplace,ChangingHowPeopleWork Carol Rozwell
09:30–10:00 ThePsychologyofSerialInnovationDebra Logan
DestroyYourMeetingsBeforeTheyDestroyYou Adam Preset
DrivingChangeThroughEvidenceBasedDecisionMaking Alan Duncan
MakingTeamsofSmartMachinesandPeopleMoreEffectiveThanEitherAlone Tom Austin
09:30 – 10:30 Roundtable:BuildingaCompellingBusinessCasefortheDigitalWorkplace Saul Judah
10:00–10:30 RefreshmentBreakintheSolutionShowcase
10:30–11:15 Guest Keynote Perry Timms 10:30 – 12:00 Workshop:PrivacybyDesign:AchievingDataPrivacy,SecurityandTrust Alan Duncan11:30–12:15 DigitalHumanisticManifesto
Saul JudahHowtoConsumerizeSoftwarefortheDigitalWorkplace Magnus Revang
TheWorkGridandYourNextIntranetJim Murphy and Darin Stewart
12:15–13:30 LunchintheSolutionShowcase
13:30–14:15 CaseStudy CaseStudy CaseStudy CaseStudy 13:45 – 15:15 Workshop:DigitalWorkplaceNeedsaNewApproachtoECM Hanns köhler-krüner
13:15 – 14:15 Roundtable:TheExecutiveGuidetoExtremeCreativityDebra Logan
14:30–15:15 ExecutionStrategiesforaDigitalWorkplace Paul Miller
Stop,Look,Listen:Video'sFutureIsMoreThanFacesOnGlassAdam Preset
TheImpactofMobilizationonBusinessProcess Richard Marshall
TechnicalInsights:HybridCloud—MakingItWorkforSaaSCommunicationandCollaborationGuy Creese
14:30 – 15:30 Roundtable:DevelopingDigitalEthicstoMakeYourDigitalWorkplaceSuccessfulandTrustedTom Austin
15:15–15:45 RefreshmentBreakintheSolutionShowcase
15:45–16:30 FiveOrganizationalChangeImperativesfortheDigitalWorkplace Carol Rozwell
EmployeeMonitoringandBehaviorAnalytics:RealizeBenefitsWithoutBeingaCreep Alan Duncan
Content+Function:MobileAppsfortheDigitalWorkplaceRichard Marshall
15:45 – 16:45 Roundtable:TheHiddenGotchasofOffice365Guy Creese
16:45–17:15 Gartner Closing Keynote: What to do Next Week? Hanns köhler-krüner, Magnus Revang and Chris Howard
TracksA. From Strategy to Business Value Creatingadigitalworkplacestrategythathelpsorganizationsmeettheirperformanceobjectivesamidawaveofdigitalbusinessdisruptiontakesforethoughtandcarefulplanning.Effectivegovernancemakesiteasiertoselecttherightimplementationtargetsandbalancetheinvestmentwithexpectedreturns.
B. Enabling New Ways of Working“Work”isnolongeraplacewego.Today’sprofessionalsdomeaningfulworkwherever,wheneverandhowevertheyneedtodoit.Todeliverdigitalenvironmentsthatharnessandamplifythereadinessofaworker’sabilityanddesiretonetwork,organizationsmustrethinkandmotivatethemtogoaboveandbeyondmeansrethinkingcollaborativeworkprocessesandtakingadvantageof“consumer-style”applicationexperiences.
C. Empowering High-Impact PerformersThereisnolackofavailabledata,buttransformingitintoactionableinsightisanothermatter.Asthearrayofnon-traditionalcontentcontinuestogrow,itbecomesmoredifficulttocontrolandexploit.Howmustcontentmanagementevolve?Willanalyticsoncontentandsocialmediahelpusovercomethisdilemma?
D. Re-imagining the WorkplaceToday’sconsumerizedtechnologieshavethepotentialtodosomethingthatseveraldecadesofbusinesscollaborationtoolshavefailedtodo:engageworkers.Mobileisareality.Newtechnologieslikesmartmachinesandwearablesareemerging.Howdowebuildasecure,reliabledigitalworkplaceenvironmentfromexistingplatforms?
By 2017, 40% of large enterprise IT organizations will actively exploit user experience designs for employee-facing apps. GARtnER PREDIcts 2015
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