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    PROJECT REPORT

    ON

    GAIL

    Submitted To: Submitted By:

    Prof. Sanjeela Mathur Manvi Dani (18)

    PGDM-IB VII

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    TABEL OF CONTENT

    CHAPTER NO. TOPIC NAME PAGE NO.

    1. INDUSTRYANALYSIS 4

    2. COMPANYANALYSIS 10

    3. PROFITABILITYANALYSIS

    19

    4. CUSTOMERSATISFACTION

    23

    5. EMPLOYEEENGAGEMENT

    24

    6. COMPETITIVEANALYSIS

    25

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    7. CONCLUSION 30

    8. BIBLOGRAPHY 31

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    INDUSTRY ANALYSIS

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    To understand the Indian gas market and its current issues, it is necessary to have a look back

    at the historical development of the energy industry, and in particular the gas industry, and

    see how gas market players were created or entered the market. The Indian gas market is

    expected to be one of the fastest growing in the world over the next two decades: the IEA

    forecasts gas demand to increase at 5.4% per annum over 2007-30 (IEA, 2009) reaching 132

    bcm by 2030. Indian primary energy supply is currently dominated by coal (37%), biomass

    and waste (27%) and oil (26%) while the share of natural gas is only 6%.It is also crucial to

    understand how the regulatory framework was set up and the interactions between the

    government and the industry. Before 2009, gas demand potential was estimated to be 20 or

    30 bcm higher than actual use as consumption had been constrained by the lack of supply for

    over a decade (MoPNG, 2000). To address the supply shortfall, the Indian government passed

    some reforms at the end of the 1990s to encourage domestic production and the construction

    of liquefied natural gas (LNG) terminals. In particular, the New Exploration Licensing Policy

    (NELP) opened Exploration & Production to private and foreign companies. This has been

    relatively successful: after Stagnating since the early 2000s, Indian gas production is

    expected to double between 2008 and 2011 due to the start of the Krishna Godavari KG-D6

    field in April 2009.The year 2009 therefore marks a turning point for the Indian gas market:

    with new supplies available, Indian gas consumption increased to 59 bcm in FY 2009/10,

    from 43 bcm in FY 2008/09.Meanwhile a third LNG terminal is expected to start in 2010.

    But challenges remain, illustrated by NELPs failure to attract the major international oil

    companies and the long battle over the allocation and price of KG-D6 gas. The government is

    now considering introducing an Open Acreage Licensing Policy (OALP).

    Like in many markets, the Indian energy (and gas) sector has been built on state-owned

    companies such as ONGC, OIL and GAIL, but has seen the entrance of some significant

    private Companies in the past few years. Some players are present at many levels of the gas

    value chain. The conditions for private companies to operate in the Indian market are

    difficult, due to government interventions on gas prices and allocation, the existence of a dual

    pricing system and the lack of a transparent, predictable and stable regulatory framework.

    An Industry Analysis provides an objective analysis on the Oil & Gas sector in India along

    with detailed information on the exploration, production and other processes. Annual

    consumption figures and future growth projections are also included in this report.

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    It gives a detailed overview of the opportunities, challenges and critical success factors for

    the growth of the industry.

    This industry includes the global processes of:

    Exploration,

    Extraction,

    Refining,

    Transporting (often by oil tankers and pipelines), and;

    Marketing petroleum products.

    Figure: 1

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    The largest volume products of the industry are fuel oil and gasoline (petrol). Petroleum is

    also the ra w materi al for many chemi cal products, including pharmaceuticals, solvents,

    fertilizers, pesticides, and plastics. The industry is usually divided into three major

    components:

    1. Upstream,2. Midstream and ,3. Downstream.

    The upstream sector includes the searching for potential underground or underwater oil and

    gas fields, drilling of exploratory wells, and subsequently drilling and operating the wells that

    recover and bring the crude oil and/or raw natural gas to the surface.

    Midstream operations are usually included in the downstream category.

    The downstream oil sector is a term commonly used to refer to the refining ofcrude oil, and

    the selling and distribution ofnatural gas and products derived from crude oil. Such products

    include liquefied petroleum gas (LPG), gasoline or petrol, jet fuel, diesel oil, otherfuel oils,

    asphalt and petroleum coke.

    The downstream sector includes oil refineries,petrochemical plants, petroleum product

    distribution, retail outlets and natural gas distribution companies. The downstream industry

    touches consumers through thousands of products such as petrol, diesel, jet fuel, heating oil,

    asphalt, lubricants, synthetic rubber, plastics, fertilizers, antifreeze, pesticides,

    pharmaceuticals, natural gas, and propane.

    Petroleum is vital to many industries, and is of importance to the maintenance of

    industrialized civilization itself, and thus is a critical concern for many nations. Oil accounts

    for a large percentage of the worlds energy consumption, ranging from a

    Low of 32% for Europe and Asia, Up to a high of 53% for the Middle East. Other geographic regions South and Central America 44%, Africa 41%, and North America 40%.

    http://en.wikipedia.org/wiki/Petroleumhttp://en.wikipedia.org/wiki/Natural_gashttp://en.wikipedia.org/wiki/Oil_refineryhttp://en.wikipedia.org/wiki/Petroleumhttp://en.wikipedia.org/wiki/Natural_gashttp://en.wikipedia.org/wiki/Petroleum_producthttp://en.wikipedia.org/wiki/Liquified_petroleum_gashttp://en.wikipedia.org/wiki/Gasolinehttp://en.wikipedia.org/wiki/Jet_fuelhttp://en.wikipedia.org/wiki/Diesel_oilhttp://en.wikipedia.org/wiki/Fuel_oilhttp://en.wikipedia.org/wiki/Asphalthttp://en.wikipedia.org/wiki/Petroleum_cokehttp://en.wikipedia.org/wiki/Oil_refineryhttp://en.wikipedia.org/wiki/Petrochemicalhttp://en.wikipedia.org/wiki/Petrolhttp://en.wikipedia.org/wiki/Diesel_fuelhttp://en.wikipedia.org/wiki/Jet_fuelhttp://en.wikipedia.org/wiki/Heating_oilhttp://en.wikipedia.org/wiki/Asphalthttp://en.wikipedia.org/wiki/Lubricantshttp://en.wikipedia.org/wiki/Synthetic_rubberhttp://en.wikipedia.org/wiki/Plasticshttp://en.wikipedia.org/wiki/Fertilizershttp://en.wikipedia.org/wiki/Antifreezehttp://en.wikipedia.org/wiki/Pesticideshttp://en.wikipedia.org/wiki/Pharmaceuticalshttp://en.wikipedia.org/wiki/Natural_gashttp://en.wikipedia.org/wiki/Propanehttp://en.wikipedia.org/wiki/Propanehttp://en.wikipedia.org/wiki/Natural_gashttp://en.wikipedia.org/wiki/Pharmaceuticalshttp://en.wikipedia.org/wiki/Pesticideshttp://en.wikipedia.org/wiki/Antifreezehttp://en.wikipedia.org/wiki/Fertilizershttp://en.wikipedia.org/wiki/Plasticshttp://en.wikipedia.org/wiki/Synthetic_rubberhttp://en.wikipedia.org/wiki/Lubricantshttp://en.wikipedia.org/wiki/Asphalthttp://en.wikipedia.org/wiki/Heating_oilhttp://en.wikipedia.org/wiki/Jet_fuelhttp://en.wikipedia.org/wiki/Diesel_fuelhttp://en.wikipedia.org/wiki/Petrolhttp://en.wikipedia.org/wiki/Petrochemicalhttp://en.wikipedia.org/wiki/Oil_refineryhttp://en.wikipedia.org/wiki/Petroleum_cokehttp://en.wikipedia.org/wiki/Asphalthttp://en.wikipedia.org/wiki/Fuel_oilhttp://en.wikipedia.org/wiki/Diesel_oilhttp://en.wikipedia.org/wiki/Jet_fuelhttp://en.wikipedia.org/wiki/Gasolinehttp://en.wikipedia.org/wiki/Liquified_petroleum_gashttp://en.wikipedia.org/wiki/Petroleum_producthttp://en.wikipedia.org/wiki/Natural_gashttp://en.wikipedia.org/wiki/Petroleumhttp://en.wikipedia.org/wiki/Oil_refineryhttp://en.wikipedia.org/wiki/Natural_gashttp://en.wikipedia.org/wiki/Petroleum
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    The world consumes 30 billion barrels (4.8 km) of oil per year, with developed nations being

    the largest consumers the production, distribution, refining, and retailing of petroleum taken

    as a whole represents the world's largest industry in terms of dollar value.

    KEY FINDINGS:

    India, in 2004-2005, met 75 %of its crude oil demand through imports. Thedomestic production of crude oil has been in the range of 30-34 Million Metric Tons

    from 2001-2005. About 60 % of its crude import is from Middle East.

    The consumption of natural gas grew at a CAGR of 2.7 % in the period 1999-2005,supported by rise in availability through domestic and imported sources of gas.

    Oil comprises 36 % of Indias primary energy consumption in 2005, and is expectedto grow both in absolute and percentage terms driven by overall economic growth.

    Growth in demand catapult the overall demand to 196 Million Metric Tons in 2011-

    2012 and 250 Million Metric Tons in 2024-25.

    Demand for oil is expected to grow from 119 Million Tons Oil Equivalent (MTOE),from 2004, to 250 MTOE, during 2025, at an annual growth of 3.6%. During the same

    period domestic production from existing developed reserves is expected to grow at

    approximately 2.5 %.

    Natural gas comprises 14% of Indias primary energy consumption at present and demand for

    natural gas is also likely to increase at an annual growth rate of 7.3%.

    INDUSTRY HIGHLIGHTS:

    IRG has recently downgraded its positive outlook on the Crude & Natural GasIndustry to Neutral outlook in December 2011.

    Favourable demand outlook for natural gas in India to continue: Demand fornatural gas has been growing and continuing to grow at an unrelenting pace. From the

    current share of 10% of the energy basket of the country, it is anticipated to grow

    about to 25% by 2025. The demand from a variety of consuming sectors. However

    power and fertilizer would require the maximum amount of gas in quantitative terms.

    Future Prospects: Indias current gas transmission pipeline length is estimated at11900km (GAIL: 8000km; GSPL: 2000km; RGTIL: 1400km; OIL/AGCL: 500km)

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    with a capacity of around 283MMSCMD as per a report format from ICRA dated

    October 2011.Further, the pipeline network in India currently covers mainly the

    western, central and northern parts, with the network being limited in southern and

    eastern India.

    GAS COMPANIES MARKETING SETUP

    COMPANIES MARKETING THROUGH

    ONGC & JVs GAIL OIL OIL ITSELF (EXCEPT RAJASTHAN

    THROUGH GAIL)

    CAIRN ENERGY LTD. ITSELF GSPCL ITSELF

    Table: 1

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    COMPANY PROFILE

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    INTRODUCTION TO GAIL

    GAIL (India ) Limited was incorporated in August 1984 is engaged in transmission, gas

    processing and downstream petrochemicals (which use natural gas as a primary input).Apart

    from these businesses, GAIL also has interests in the Liquefied Natural Gas (LNG) business

    and in city gas distribution projects both in India and overseas.

    GAIL enjoys dominant position in the natural gas business with a market share of 75%. The

    company is the only transmitter of gas with a national presence through its pipeline network

    covering 7850km.

    GAIL group of companies accounts for:

    About 3/4th of natural gas transmitted in India through pipeline. More than of the natural gas sold in India. Almost 1/5th (21%) of polyethylene produced in the country. LPG produced for every 10th LPG cylinder in the country. Pipeline transmission of around 1/4thof the countrys total LPG. Gas supply for about of the countrys fertilizer produced. Gas supply for about of the countrys gas based power generation. Operating more than 2/3rd of countrys CNG station. More than countrys piped natural gas supply.

    MAJOR PRODUCTS AND BRANDS:

    Petrochemicals (G-Lex, G-Lens)

    Liquid hydrocarbons (propane , pentane)City distribution gas (CNG, PNG)

    Telecom (Gailtel)

    Since 1984, GAIL has made significant contribution to the nations economy by supplying

    natural gas through its pipeline network for:

    Generation of over 87,000 MW of power. Production of over 145million tonnes of urea.

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    Production of LPG for over 7cr. Households in the country Over 5.7 lakhs vehicles inthe country today running on CNG supplied by GAIL and over 7 lakhs households on

    piped natural gas (PNG) in the country.

    Production of petrochemicals of around 4 lakhs MTs which is used in the plasticindustry.

    GROWTH:

    The company has completed nearly two and half decades of an eventful journey. Starting

    with a natural gas transmission co., it is today and integrated energy company along the

    natural gas value chain with global footprints. Having started as a gas transmission company

    in the year 1984, it grew organically over the years by building a large network of natural gas

    trunk pipelines covering a length of around 7000 km. and over 1900 LPG Pipeline

    Transmission network. The Company has added another 5000 km. of new pipelines in the

    year 2011 at the estimated cost of Rs. 14,500 crores which have been approved by the Board

    of the Company under Navratna Power? Today the company has interest in the business of

    natural gas, LPG, liquid Hydrocarbons and Petrochemicals, Exploration and Production, City

    Gas Distributions and is steadily developing its overseas presence. The major focus of the

    company is to maintain its dominant position in the gas business, specially the transmission

    segment. The thrust is to continue the relationship with existing customers as well as add new

    customers. These new Pipeline would include large trunk Pipelines along with smaller

    Pipelines which would connectivity along trunk lines so that prospective sources and

    consumers are connected. In the year (2007-08) the Board of the Company has recommended

    the issuance of one bonus share for every two equity shares held, subject to requisite

    approvals.

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    GAILS PIPELINE NETWORK TO THE GAS CONSUMERS IN THE

    STATES OF:

    GUJRAT

    MAHARASHTRA

    RAJASTHAN

    MADHYA PRADESHDELHI

    HARYANAUTTAR PRADESH

    ANDHRA PRADESH

    TAMILNADU

    ASSAMTRIPURA.

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    Figure: 2

    In addition to supplying natural gas to various consumers, GAIL has also setup 7LPG plants and a petrochemical plant to extract value added products from gas.

    GAIL produces around 1.35 MMTPA of liquid Hydrocarbon including LPG fromdomestic consumption.

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    In the area of corporate social responsibility, one of the major projects of GAILhas been setting up of AIR POLLUTION RELATED DISEASE DIAGNOSTIC

    CENTRES (APRDCs) in over 20 cities in various parts of the country, at a cost of

    about Rs.4 cr. APRDC also works as R&D for development of facilities for

    diagnosing suspended particles, which are known to cause acute heart diseases.

    With the APRDC going functional, the hospital has acquired a system for

    pulmonary lung function testing and other base line investigation of air pollution

    related diseases.

    To Combat the Pollution, GAIL is set to supply Natural Gas in 23 cities underBlue Sky Project in Mumbai, Pune, Sholapur, Agra, Allahabad, Kanpur,

    Lucknow, Mathura, Ahmadabad, Hyderabad, Vijayawada, Gwalior, Indore,

    Jhansi, Bareilly, Delhi, Ujjain, Kota, Kochi, Rajahmundry, Chennai, and

    Bangalore.

    GAIL has initiated steam conversion project based on waste heat recovery systemfrom GAILs gas turbines. This rare, multi-benefit project would not only utilize

    clean development mechanism (CDM) for power generation, but also lead to

    conversion of gas as well as increased energy efficiency.

    Gail has consistent track record of dividend payment. So far GAIL has disburseddividend of Rs. 6,230 cr. to the shareholders including Govt. of India, which is

    more than seven times the original investment of rs.845.65 cr. by the Government

    in its equity capital. The Government has been disinvesting its shareholding in

    GAIL from time to time, bringing down its equity holding to 57.345 % and

    thereby contributing to the exchequer and additional amount of Rs. 3400cr.

    CORPORATE STRATEGY ADOPTED BY GAIL:

    The company has develop a long term strategic plan which has been reoriented during the

    year, keeping in view the unfolding demand and supply scenario, entry of new competitors,

    and changing dynamics in the market place. The goal set by the company includes doubling

    of top and bottom lines in the near future. The strategy developed to realize the set goals is as

    under:

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    1. Tying up with producers and suppliers for marketing and transmission of natural gas on

    long term and sustainable basis. This is likely to be realized by security more gas from new

    gas finds and pursuing early finalization of contract with customers and suppliers.

    2. Expanding of the pipeline structure from 7000 km. to 12000 km. with the laying of new

    pipelines by 2011-12.

    3. Pursuing of city gas distribution opportunities in the country. This requires the introduction

    of Compressed Natural Gas for the automotive sector and Piped Natural Gas for commercial

    and domestic use in 230 cities in a phased manner. The company also plans to strengthen

    E&P capability and resources by participating as major partner/operator in domestic E&P

    bidding. This would help in developing E&P as a self sustainable business for augmenting

    additional supplies of natural gas. This would involve investment both domestic on-land and

    offshore fields, with a balance portfolio of developmental and exploratory projects.

    The natural gas demand in India is at an inflection point and increase forces are at work that

    could dramatically increase the natural gas demand. The present sources of natural gas are

    projected to deplete in the coming years and therefore, there is a need to look at new sources

    that are coming up. The company is aggressively pursuing gas sourcing options both from the

    new domestic sources as well through international sources by way of Pipelines and LNGroutes. Collectively, such a rapid rise in expected demand and realignment of sources of gas

    supply will interact to determine the robust future gas structure.

    In the area of Petrochemical business, the company is examining the possibility of expansion

    of petrochemical complex and exploring Greenfield opportunities in the sector in India and

    abroad. On the globalization front, the company is stepping areas having synergy with

    existing businesses by entering into new and emerging gas rich countries with focus on

    sourcing of gas and participating in downstream activities.

    BUSINESS SEGMENT PERFORMANCE

    The company has been achieving an all round excellent rating by government of India since a

    MOU signing. During the year under review, the segment wise business performance of the

    company is as under.

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    1) NATURAL GAS

    The company owns and operates a network of 7000km of natural gas high pressure trunk

    Pipeline. It supplies over 80 million cubic meter of natural gas per day as fuel to power

    plants, feedstock for gas based fertilizers plants to over 500 small, medium and large

    industrial units to meet their energy and process requirements. The companys share of gas

    transmission business is 79% and it holds 70% market share in gas marketing in India.

    Natural Gas continues to constitute the core business of the company. The company

    continues to have focus on securing gas supplies from international markets.LNG and

    transnational Pipelines are the two prevalent modes of cross border gas trade and the

    company has been making all efforts to bring Natural Gas in the country.

    2) PETROCHEMICALS

    The company owns and operates gas based integrated petro chemical plant at Pata, UP with a

    capacity of producing 4,10,000 TPA of polymers i.e. HDPE and LLDPE, which has been

    enhanced by 1,00,000 TPA from the earlier capacity of 3,10,000 TPA. The company is

    currently in the process of setting up of 2,80,000 TPA Assam Petrochemical Complex at a

    investment of Rs. 5460 cr. During 2007-08, the production of polymer was 3,86,000 MT and

    polymer sales was 3,91,000 MT.

    3)LPG TRANSMISSION AND OTHER LIQUID HYDROCARBONS

    The company has 7 LPG plants in the country. In the year 2007-08, total liquid hydrocarbon

    liquid production was over 1.348 million MT which mainly include 1.043 million MT of

    LPG,0.156 million MT of Propane and 0.074 million of Pentane. The company is the only

    company in India which owns and operates Pipelines for LPG Transmission. IT has 1900 km

    LPG Pipeline network, 1300 km. of which connects western and northern parts of India and

    600 km. of network is in the southern part of the country. The LPG transmission system has a

    capacity to transport 3.8 MMTPA of LPG. LPG transmission throughput was 2.754 million

    MT in the year 2007-08.

    4) EXPLORATION AND PRODUCTION

    In line the companys strategy and towards integration along the energy chain, E&P activities

    had gathered momentum. The gas discoveries in blocks A1 and A3 in Myanmar are maturing

    to development stage and various studies preliminary to finalization of the development plan

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    and its implementation is underway. Presently, the company is involved in oil and gas

    exploration activities over and acreage of 1.7lacs sq km. The company now holds a

    participating interest between10% to 80% in 27 oil and gas exploration blocks. Of these 9 are

    on land blocks and 18 are off shore blocks.

    In India, there are 24 blocks which are in basins such as Mahanadi, Bengal, Gujarat-

    Saurashtra, Mumbai, Cambay, Assam and Cauvery. The company has got stake in A1 and A3

    blocks in Myanmar and block no. 56 in Oman .A beginning has been made by a company in

    earning revenue from E&P activities. One of the on-land block in Cambay basin started

    commercial production from Feb 2008 and Rs.6.90 Crore has been generated as revenue.

    5) COAL BED METHANE

    The company has been participating interest in 3 coal bed methane blocks within the area

    of 1561 sq.km. two of which are in Chhattisgarh and one in Jharkhand. These blocks were

    awarded to GAIL consortium in CBM-III bidding round.

    6) TELECOMMUNICATION

    Leveraging on its Pipeline network, the company has build up an OFC network for leasing

    ofbandwidth as a carriers carrier. The companys telecom business unit-GAILTEL hasapproximately 13,000 km. network. During the year under review, GAILTEL achieved profit

    before tax of Rs.3 cr.

    BUSINESS HIGHLIGHTS: Dominant position in the natural gas transmission business with around 75% market

    share domestically.

    PROMOTERS AND STOCK INFORMATION DETAILS

    Key Promoters Govt of India

    Market Cap Rs 47758 crores

    Promoters Holding 57.34%

    % Pledged Nil

    Table: 2

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    FINANCIAL HIGHLIGHTS: Satisfactory liquidity position with cash / bank balance (including FDs) of Rs 2131

    crores as on 31.03.2011

    Comfortable leverage owing to more reliance on internal accruals for funding thecapex requirement.

    In Rs. Crore FY 10 FY 11 FY 12(Estimate)

    Net Sales 24996.4 32458.64 39346.14

    OPM % 19.65% 17.05% 16.35%

    PAT % 12.56 10.97 10.45

    CASH PROFIT 4000.18 4534.17 5180.55

    TNW 16601.75 19040.49 22729.05

    ATNW 15028.63 17009.57 20698.13

    TOL /ATNW 1.52 1.43 NA

    TOTAL DEBT / ATNW 0.19 0.23 0.27

    DSCR 16.73 19.64 43.3

    CURRENT RATIO 1.29 1.23 1.39

    Table: 3

    MANAGEMENT / INDUSTRY HIGHLIGHTS: Govt. of India holding 57.34% Industry outlook- Neutral (IRG)

    PROFITABILITY ANALYSIS:I. PAT MARGIN (%)

    PAT margin is also known as net margins. It is a ratio which is used to determine the final

    earnings of the company on every one Rupee of sales generated. It is used to determine the

    net earnings of the company after paying the production as well as finance expenses. It is a

    useful tool in analyzing the companys earnings after tax. For example, a companys sales

    could rise, but if costs also rise, that leads to a lower profit margin than what the company

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    had when it had lower profits. This is an indication that the company needs to curb its

    expenses.

    YEAR 2009 2010 2011 2012

    PAT MARGIN % 11.79% 12.56% 10.97% 10.45%

    Table: 4

    Figure: 3

    Interpretation:

    PAT margin i.e. Profit after tax divided by net sales has shown an increment in 2010and then it has declined YOY but it does mean the profit has declined.

    This is an indication that the company needs to curb its expenses.II. EBIDTA MARGIN (%)

    EBITDA Margin is also known as operating margin. It is a ratio which is used to

    determine operating efficiency of the company. The ratio is used to measure

    11.79%12.56%

    10.97%10.45%

    0.00%

    2.00%

    4.00%

    6.00%

    8.00%

    10.00%

    12.00%

    14.00%

    2009 2010 2011 2012

    PAT MARGIN %

    PAT MARGIN %

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    companys operating profits i.e. what would be the earnings of the company after

    paying of fixed and variable costs of production. The higher the operating margins its

    good for the company as it has a higher income available to take care of its other fixed

    cost such as interest on debt. One must look at the operating margin ratio on Y-O-Y

    and Q-O-Q basis and also compare the same with the peer group.

    YEAR 2009 2010 2011 2012

    EBIDTA MARGIN% 18.23% 19.65% 17.05% 16.35%

    Table: 5

    Figure: 6

    Interpretation:

    The higher the EBITDA margin value, the less operating expenses and the biggercompanys earnings are.

    An increasing EBITDA ratio indicates better performance of the company. A higher value would indicate that the company is able to keep its income at a

    sufficient level.

    18.23%19.65%

    17.05%16.35%

    0.00%

    5.00%

    10.00%

    15.00%

    20.00%

    25.00%

    2009 2010 2011 2012

    EBIDTA MARGIN%

    EBIDTA MARGIN%

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    PERFORMANCE ANALYSIS

    I. CASH PROFIT:

    YEARS 2009 2010 2011 2012

    CASH PROFIT 3606.37 4000.18 4534.17 5180.55

    Table: 7

    Figure: 8

    Interpretation:

    It is the profit i.e. obtained by adding depreciation to PAT (profit after tax). GAIL has consistent increase in its cash profit YoY.

    3606.374000.18

    4534.17

    5180.55

    0.00

    1000.00

    2000.00

    3000.00

    4000.00

    5000.00

    6000.00

    2009 2010 2011 2012

    CASH PROFIT

    CASH PROFIT

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    GAIL CUSTOMER SATISFACTION

    In an effort to increase customer satisfaction and provide a one-point destination to all

    customers, GAIL opened its Delhi Branch Office on April 15, 2004. The office was

    inaugurated by Chairman and Managing Director Mr Proshanto Banerjee in the presence of

    more than 200 customers of R-LNG, Petrochemicals, Propane, SBPS & Pentane products.

    Speaking on the occasion, Mr. Banerjee said, The Delhi Branch Office will provide a single

    point destination to our customers located in the NCR. The branch office will enable

    customers to acquaint themselves with the products and services offered by GAIL.

    On the occasion, the online customer ledger was demonstrated to show the dynamic ledgers

    of some customers who were present at the inauguration. Mr. Banerjee informed, We have

    also put in place an accounting system which will allow our customers to have instantaneous

    access to their ledger details over the internet. The customers appreciated the initiatives

    being taken by GAIL to improve the customer services.

    During 2003-04, the Delhi Branch Office was part of the Corporate Office and had total sales

    of Rs 1,805 crore. It catered to 296 customers: 20 for natural gas and R-LNG; 138 for

    polymer; 42 for propane; 89 for SBPS and 7 for pentane. The major customers include

    Indraprastha Power Generating Company Limited, Maruti Udyog Limited, Kajaria Cermaics,

    Parle Biscuits, Honda SIEL, Yamaha Motors Private Limited, OSRAM, Duraline India

    Private Limited and Resham Polymers.

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    GAIL EMPLOYESS ENGAGEMENT

    GAIL has been one of the success stories amongst the PSU over the last two decades and the

    relentless pursuit of excellence has been possible only due to GAIL talented and highly

    motivated workforce. Since inception, the objective has been to achieve highest levels of

    business growth with a lean and thin workforce. GAIL being a dynamic organization believes

    that investing in people by means of training and development and by providing growth

    opportunities to its employees, the organization would attain greater heights. In fact,

    Engaging our employees for superior results" has been one of GAIL success mantras as it

    fall under Hewitts Best Employer Zone in terms of the latest Employee Engagement Survey.

    This is demonstrated not only by continuously increasing "Year-wise Value added per

    employee ratio" but also GAIL has one of the highest profitability per employee ratio

    amongst all the PSUs.

    GAIL as an organization values commitment, dedication, integrity and sincerity. Right from

    the early stages, employees are expected to take initiative and surpass the expectations of the

    organization. Freedom to work and respect for individual's opinion are the mantras very

    much prevalent in day-to-day working of GAIL. Close working relationship with peers &

    superiors, collaborative & supportive working environment and informal work culture are

    some of the facets of GAIL which makes it a very exciting company to work for.

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    COMPETITIVE ANALYSIS:

    The gas transmission has significant natural barrier which include substantialinvestment that would be required by a new entrant in order to duplicate the natural

    gas transmission and processing facilities operated by GAIL and the relatively long

    lead time before such assets would generate a reasonable return on investment.

    Besides, GAIL is better positioned, given its existing asset base, to expand its existing

    pipelines at relatively low cost to meet any increase in supply arrangements with all of

    the major natural gas producers in India and purchases substantially all the natural gas

    produced by ONGC, OIL and the existing JVs operating in India, potential

    competitors could face issues in locating adequate supplies of natural gas.

    Another natural gas transmission player GSPL (Gujarat state PETRONET Ltd) hasPNGRB to lay three cross country pipelines across India. The length of the said

    pipeline is 3800 kms. This could compete with GAILs transmission pipelines thus

    impacting the revenues and the overall performance of the company. RGTL is another

    private sector player who could provide competition to GAIL in future.

    SUBSTITUTION THREATS:

    In India, growth in demand for gas has continuously out spaced its supply, leading to a

    gas deficit scenario. Going forward, although supply is expected to increase at faster rate,

    it will be insufficient to meet the entire demand. Moreover, Natural Gas primarily

    competes with alternate fuels such as Naphtha and LPG. The price of natural gas is not

    only competitive to these alternative fuels but also less volatile resulting in demand

    growth out spacing the supply. Given below the data and graph for demand for natural

    gas for various segments in India and supply for natural gas as projected by MoPNG in

    India.

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    YEARS

    2011-12 2012-13 2013-14 2014-15SECTORS(mmtpa)

    POWER 149 186 213 243

    FERTILISER 57 68 68 68

    CITY GAS 18 22 29 37

    PETRO CHEM REFINERY 4 4 4 4

    Table: 9

    Figure: 10

    YEARS

    2012-13 2013-14 2014-15 2015-16SUPPLIERS

    ONGC 25 28 27 24

    OIL 3 3 3 3

    JVs/ PRIVATE 13 13 12 11

    Table: 11

    149

    186

    213

    243

    5768 68 68

    18 2229

    37

    4 4 4 4

    0

    50

    100

    150

    200

    250

    300

    2011-12 2012-13 2013-14 2014-15

    MMTPA

    YEARS

    DEMAND FOR NATURAL GAS FOR DIFFERENT SEGMENTS IN

    COUNTRY

    Power

    Fertiliser

    City GasPetro Chem Refinery

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    Figure: 12

    I. BUSINESS MODEL - SWOT ANALYSIS

    STRENGTH:

    Leadership position in natural gas transmission sector, which is characterized by highentry barriers.

    Regulated and stable returns have resulted in healthy profitability and stable cashgeneration in the past.

    Benefits derived from downstream integration into Liquefied Petroleum Gas (LPG)and petrochemicals.

    Low financial risk profile, considering its strong structure, high profitability, andcomfortable debt protection measures.

    High financial flexibility, considering the value of its investments, access to surplusdeposits, and good standing among lenders.

    Significant sovereign ownership and strategic importance.

    WEAKNESS:

    GAIL being a PSU confronts procedural delays from government of India withrespect to certain approvals. This t times delay the companys projects and could act

    as an impediment for further growth as well.

    25

    2827

    24

    3 3 3 3

    13 1312

    11

    0

    5

    10

    15

    20

    25

    30

    2012-13 2013-14 2014-15 2015-16

    MMTPA

    NATURAL GAS SUPPLY PROJECTION

    ONGC

    OIL

    JV/Pvt

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    Since Government of India is a major stakeholder in GAIL, it is exposed to the risk ofsharing the under recoveries with the Oil marketing companies is taken by the

    government of India and could differ from time to time. However one of the

    advantages enjoyed by GAIL against other upstream players is that as of now, it share

    the subsidy burden relating to only LPG not on any other fuel like petrol and diesel.

    As per the government of India directives, in order t make LPG affordable to

    domestic consumers, GAIL has been sharing the under recoveries of the national Oil

    marketing companies, since the 2003-2004. Till FY 11 the total subsidy burden shared

    by GAIL amount to Rs 10650 crores. For FY 11 the company had made a provision

    of Rs 2111crs on account of sharing the under recoveries of OMCs.

    The regulator has revised the gas transmission pricing norms. PNGRB has fixed thereturns for natural gas transmission companies at 12% of ROCE as against of 12%of

    ROE earlier. This could affect the revenues from the existing pipelines while it could

    enhance the revenue from new pipelines. Since GAIL has a chunk of revenues coming

    from old pipelines, its revenue could be impacted in the next few years, in the process

    also impacting ROCE.

    Since FY 11 the output of the KG D6 block operates by reliance industries has startedto decline. The output has declined to 30 MMSCMD from the level of 50+

    MMSCMD. This results inavailability of gas in domestic markets. Since GAIL in the

    transmission business, low availability of gas results in lower capacity utilisation and

    hence lower revenue. Therefore if KG D6 gas production does not improve in near

    future, it could impact the GAILs revenue.

    OPPORTUNITIES:

    GAIL finds huge gas in KG (Krishna & Godavari) and Mahanadi basin increasing theavailability of natural gas.

    Petrochemical industry expected to grow at CAGR of 17% over a period of 3years.This growth need petrochemicals capacity expansion

    The overall gas production is set to double within 3 to 4 years thus demand meetingthe supply .This may result in government deregulating the natural gas prices.

    Leveraging pipelines for Telecom. Entering into exploration business, which is going to boost the realization.

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    Potential for efficiency gains Transmission system upgrading/expansion Strong domestic energy demand growth.

    Increasing Demand for LNG. Expanding Indian Natural Gas Market.

    THREATS:

    Rise in natural gas prices can lead to reduction in margin in petrochemical business.The main problem is that the price of gas is regulated by the government.

    Domestic marketing makes the company subject to threat of subsidy burden and

    pricing policies of petroleum ministry.

    Petrochemical prices may go down in the next two years on account of capacityadditions in the industries.

    Rising investment requirement for new upcoming project. Changes in national energy policy. Intense Domestic Competition

    Shift to Alternative Sources of Energy like hydro energy, nuclear energy, windenergy, thermal energy.

    Fluctuation in Gas and Petrochemical Price.

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    CONCLUSION

    RevenueThe companysrevenue registered a growth of around 30% in FY2011 over FY2010.This

    was mainly backed by improved physical performance in gas transmission segment and

    increase in APM gas prices.

    Non operating IncomeThe company enjoys dividend and interest income on account of its investment in various

    group companies/JVs and through fixed deposits with banks. During FY2011, the

    company earned Rs. 301.2 crores and Rs. 91.77 crores from dividend and FD interest

    income respectively.

    Cash flow / LiquidityThe company liquidity position is satisfactory on account of high net profit earned by it

    resulting in high cash accruals. The companys cash & bank balance (including fixed

    deposits) stood at Rs 2131croresas on March 31, 2011.

    LeverageThe companys leverage ratios are at comfortable level on account of substantial net

    profit and low dependence on external debt, with more reliable on internal accruals for

    funding the capex requirement. Due to healthy cash generation , GAILs borrowing level

    have remained below expectation with TOI/TNW for FY11 at 0.67.GAIL enjoys high

    financial flexibility on account of strong financial position and good standing among

    lenders. With healthy growth in profits, the companys debt coverage indicators remain

    robust.

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    BIBLIOGRAPHY AND REFERENCES

    Book Referred:

    - P.N Varshney- Banking Law & Practices.Websites and Blogs:

    - http://www.indiainfoline.com/Markets/Company/Background/Company-Profile/kotakmahindra

    http://www.greenbackforex.net/elearn/dev/principal_only_swap.htm

    - http://en.wikipedia.org/wiki/Interest_rate_swap- http://www.answers.com/topic/transfer-agent- http://www.investopedia.com/terms/b/bond-trustee.asp#axzz1vu9Uwoq8- http://en.wikipedia.org/wiki/Merchant_banker- www.economictimes.indiatimes.com/kotak-mahindra-bank-

    ltd/quotecompare/companyid-12161.cms

    - http://www.ibef.org/download/Banking_Story_KOTAK_MAHINDRA.pdf- http://business-standard.com/content/research_pdf/kmb_110512.pdf- http://www.gailtenders.in/tender_report.asp- http://www.epa.gov/airquality/oilandgas/basic.html- www.indianfirms.com- www.moneycontrol.com- www.gail.nic.in-

    www.gailtenders.in

    - http://www.nseindia.com/live_market/dynaContent/live_watch/get_quote/GetQuote.jsp?symbol=GAIL

    - http://www.bseindia.com/bseplus/StockReach/StockQuote/Equity/GAIL%20%28INDIA%29%20LTD/GAIL/532155/Scrips

    - http://Gailgasannualreport.pdf

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