Fs SAP Enterprise Mobility

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    enterprisemobility drivesproductivity growth

    Factsheet

    Enterprise Mobility represents an

    opportunity to meet these challenges.

    From Proessional Services to Hi-Tech,

    rom Consumer Goods organizations to

    Retail, organizations are realizing the valueo giving users anytime and anywhere

    access to key inormation and processes.

    Operations, Sales, Service and HR are our key

    areas where Enterprise Mobility can improve

    productivity. Enterprise Mobility can be used

    to improve operational eiciency, such as in

    warehouse data collection or to capture prooo delivery. Productivity gains can also be made

    around HR time and expense booking by

    providing more lexible and immediate access.

    Sales organizations are using Enterprise Mobility

    to grow proitable customer relationships and

    reduce the sales cycle with anytime, anywhere

    access to the tools and inormation that sales

    proessionals need to increase the value o each

    and every customer interaction. Intuitive tools

    promote high levels o user buy-in to achieve

    consistent sales methodologies and sales

    pipeline data capture.

    Service organizations are using EnterpriseMobility to enable timely and eicient

    workorce scheduling, and to provide the

    inormation and tools to support efective

    service and sales activities to make the most

    o every customer visit.

    Enterprise Mobility is the enabling o business

    inormation and processes on mobile devices,

    such as sales orders, worklow, and time

    recording. It is ast becoming an essential

    business tool or on-demand access toinormation and real-time communications.

    1 billion workers are orecast to be using some

    orm o mobile technology by 2011. More and

    more organizations are realizing the beneits

    o extending the oice into handheld devices

    over and above telephony and email mobility,

    with technology that provides the robust

    inrastructure, speed and security to mobilise

    business processes.

    Organizations are using high levels o mobility

    adoption to drive internal process change

    and worklow redesign to ensure timelines

    and relevance o inormation delivery, while

    maintaining low mobility support costs.

    In todays business climate, competitive pressure continues the driveor operational efciency, productivity improvements, and bettercustomer service.

    Your business technologists. Powering progress

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    Harnessing intuitiveuser experiences

    And the revolution is not just in process

    mobilization. Organizations are harnessing

    the intuitiveness and ease-o-use native to

    some mobile devices to guide employees

    through processes, using the user experience

    to increase productivity and positive user

    buy-in to consistent methodologies, processes

    and data capture.

    How do you get mobility right?

    Weve outlined some o the potential beneits o

    Enterprise Mobility to organizations, but whatsthe next step? How should an organization

    approach assessing the business case, how do

    you choose an appropriate mobile technology

    platorm, and whats the best way o designing

    unctionality to maximise the user experience

    and productivity?

    And o course IT organizations need to support

    the business beneits o Enterprise Mobility

    while keeping a lid on costs and without

    threatening the security o enterprise data

    and inrastructure.

    Atos mobilization methodologyUtilizing our deep mobility experience, Atos

    have developed a robust methodology to

    guide organizations through the decision

    process and ensure that return on investment

    is achieved in line with the business goals, rom

    initial assessment and business case analysis,

    through design and implementation to a

    continuous process o improvement

    and innovation.

    Our methodology utilizes agile implementation

    techniques with the Scrum implementation

    methodology at its core. This brings

    together your business stakeholders and

    the implementation team rom inception to

    implementation and through the improvement

    cycle. Working together, the team implement

    iterative deliverables that track your changing

    needs as the project rolls out.

    Enterprise Mobility assessmentAtos works with you to identiy the business

    requirements and determine the critical actors

    that an Enterprise Mobility solution needs to

    bring, understand the business case, and to

    develop a mobilization Roadmap and long

    term strategy.

    Develop solution

    This stage identiies the Enterprise Mobility

    solution and implementation plan. The objective

    is to choose a mobility platorm that is aligned

    with the business drivers and delivers the

    planned business beneits.

    Implementation and continuousimprovement cycle

    Atoss Agile Development Methodology is

    used or Enterprise Mobility solution realization,

    making sure that what the business needs is

    what the business gets. Small teams o Atoss

    consultants and your business experts work

    together to ensure we deliver what you want.

    The iterative delivery model gets the user

    community onboard early and eases the pain

    o rolling out applications to new users. The initial

    implementation is ollowed by a continuous

    improvement cycle to leverage the Enterprise

    Mobility platorm or uture growth.

    Next stepsEnterprise Mobility ofers signiicant opportunities

    or productivity gains and enabling a more agile

    enterprise. Talk to one o our experts to ind out

    more. Atos ofer two Enterprise Mobilization

    packages to get you started:

    Enterprise Mobilization Value Scan

    The Enterprise Mobilization Value Scan is a

    short investigation to identiy the Enterprise

    Mobility opportunities in your organization

    through a series o structured interviews. This

    can then be ollowed by activities to create an

    Enterprise Mobilization Roadmap.

    Enterprise Mobilization Roadmap

    The Roadmap activities are tailored to your

    organizations needs and are developed in

    joint teams working with the business & IT.

    This Roadmap work will deliver a business

    case with:

    Opportunity catalogue

    Opportunity deinitions and scope

    Tangible business-driven roadmap

    Corresponding business case (ROI)

    with beneits vs. costs.

    Enterprise Mobility is fastbecoming essential

    Continuousimprovement

    Assessment ImplementDevelopsolution

    Core Atos project methodology ASAP/Agile/Prince2

    Mobilisation methodology

    Deine business case& requirements

    Identify howbusiness processeswill change and anynew processes

    Consider possiblesolutions.

    Mobile platform &device selection

    Implementationplanning

    Beneits case withpriorities

    Infrastructureimplications.

    Deine functionalrequirements

    Solution build UserAcceptance Testing(UAT)

    Pilot implementationand/POC.

    Template rolloutScope expansionUsability feedbackChanging business

    requirements.

    2 Reshaping insurance for customers

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    Enterprise Mobility is the enablingo business inormation and processeson mobile devices , such as sales orders,workfow, and time recording.

    Assessment Develop solution Implementation and roll out

    Feasibility study, Business case development and Scenario planning

    Identify ergonomic impact ofintroducing mobile solutions

    Clearly deine businessrequirements for mobileIdentify how businessprocesses will change andany new processes

    Assess current labelling andfuture labelling requirements

    Impact on third partiesConsider possible solutions.

    Activities

    Process evaluationDetailed systems analysisConirm target architectureHigh level designBusiness case preparationSoftware and hardware

    vendor and partner selection

    Options review & decisionImplementation planning.

    Solution/template buildUnit testingUser trainingUser Acceptance Testing

    (UAT)

    Pilot implementationand/POC

    Update procedures andoperating guidelines

    Data cleansing, migrationand test

    Cut-over planningNotiication of third partiesLocalization

    (where necessary)

    System roll-out planningand go.

    Conirm scopeImplementation optionsImpact on people, process

    and technology

    Coding and data standardsand managementHardware and software

    requirements

    Coniguration changes tocurrent systems.

    Outputs

    Software selectedBeneits case with prioritiesRe-conirm scopeInfrastructure implicationsChange management planTraining planData migration planImplementation plan.

    Solution embracedby the organization

    Robust solution that realisesbeneits across entire supply chain

    Toolset

    PeopleCommunicationsand trainingUAT and pilotTestingCRPs

    ProcessAcceleratedprocessDesignWorklowTest &validation.

    TechnologyTechnologyoptionsApplicationintegrationBusinessintelligence.

    Project management

    Why Atos?

    Atos has a proven track record o working

    with customers to deliver mobile solutions.

    Our international presence, our large scale

    delivery and support capabilities and our broad

    and deep knowledge o SAP, make Atos your

    Enterprise Mobilization partner, or Assessment,

    Design, and Implementation, and ater that irst

    go-live a continuous service and innovation

    partner or uture growth.

    Mobility Project Checklist

    Use a proven, lexible methodology. Dont re-invent the wheel

    Ensure the implemented solution is reliable, simple, eicient and scalable, and it provides a consistent userexperience. A good user experience promotes user buy-in and consistent use

    Standardize on one or as ew as possible mobile device platorms. Development, implementation and support

    costs can escalate considerably i youre working with multiple device types

    Start with a proo o concept phase. Roll out something small and simple. Get user buy-in early

    Ensure the mobile device platorm is secure. Your enterprise data must be secure when stored or accessed

    rom a device

    Your landscape must be robust, reliable, secure and scalable

    Implement centralized management o mobile estate. Managing installations, upgrades, rebuilds, locks

    and unlocks o 100s or 1,000s o devices without a centralized, remote management inrastructure

    will be a logistical nightmare

    Development environment that supports design once, deploy to many mobile devices. Almost all mobile

    devices use a diferent platorm (C#, Java, etc). Building solutions rom the ground up or multiple devices is a

    costly, time consuming process that is tough to support.

    Manuacturers

    improve the eiciencyo warehouse

    operations with

    ruggedized devices

    or data capture while

    staf are on the move.

    Proessional Services

    companies can

    improve productivity

    by providing

    proessionals with

    mobile access to

    client inormation

    and time and

    expenses booking.

    CPG organizations

    use enterprise

    mobility to improve

    process eiciency

    and data accuracy

    or retail execution

    and van sales.

    3Reshaping insurance for customers

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    For more information, contact: [email protected]

    atos.net Atos, the Atos logo, Atos Consulting, Atos Worldline, Atos Sphere, Atos Cloud, Atos Healthcare (in the UK) and Atos Worldgrid are registered trademarks of Atos SA.All trademarks are the property of their respective owners. October 2011 2011 Atos.

    About AtosAtos is an international inormation technology

    services company with annual 2010 pro

    orma revenues o EUR 8.6 billion and 74,000

    employees in 42 countries at the end o

    September 2011. Serving a global client base,

    it delivers hi-tech transactional services,

    consulting and technology services, systems

    integration and managed services. With its deep

    technology expertise and industry knowledge,

    it works with clients across the ollowing market

    sectors: Manuacturing, Retail, Services; Public,

    Health & Transport; Financial Services; Telecoms,

    Media & Technology; Energy & Utilities.

    Atos is ocused on business technology that

    powers progress and helps organizations to

    create their firm o the uture. It is the Worldwide

    Inormation Technology Partner or the Olympic

    Games and is quoted on the Paris Eurolist

    Market. Atos operates under the brands Atos,

    Atos Consulting and Technology Services,

    Atos Worldline and Atos Worldgrid. For more

    inormation, visit: atos.net