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    www.boeing.com/rontiers

    FrontiersMARCH 2013 / Volume XI, Issue

    AWORLDABOVEBoeings satellite-making business builds on alegacy o leadership and innovation

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    FSC LOGO

    BOEING FRONTIERS / MARCH 201

    AD WATCH

    18FAR-OUT

    PERFORMANCEBoeings communications satellite-makingbusiness in El Segundo, Cali., has been anindustry leader or a hal-century. The 5,500employees with Boeing Space and IntelligenceSystems at the El Segundo site design andbuild complex satellites or both commercialand government customersand are doingso with ever-greater innovation and eciency.Meet some o them, and see the cutting-edgework they do, in this photo essay.COVER PHOTO: IN THE HIGH BAY OF THE EL SEGUNDO, CALIF., PLANT,

    DAVID GILBERG CLOSES A THERMAL INSULATION BLANKET THAT WILL

    KEEP A GPS SATELLITE PROTECTED FROM EXTREME TEMPERATURE

    FLUCTUATIONS IN SPACE. BOB FERGUSON/BOEING

    PHOTO: TECHNICIAN CHRIS HOLGUIN MOUNTS HARDWARE TO AN

    ANTENNA ON A NASA TRACKING AND DATA RELAY SATELLITE.

    BOB FERGUSON/BOEING

    ON THE COVER

    The stories behind the ads in this issue oFrontiers.

    Inside cover: Page 6: Back cover:Pages 1213:

    Runway SituationAwareness Toolsis one in a series oinnovation stories toldby Boeing employeessuch as Marisa Jenkins.Learn more at www.boeing.com/stories.

    This ad highlights theunique capabilitiesthat allow the V-22Osprey to providehumanitarian aid anddisaster relie to thosein need throughout theworld. The ad appearsin military trade andpolitical publications.

    This new ad highlightsthe Boeing 702SP(small platorm) all-electric satellite andthe advantages thisinnovative technologybrings to Boeingssatellite customers.

    The ad appears intrade publications.

    This ad rom thePartners AcrossGenerationscampaignhighlights therelationship

    between Boeing and Chinas aviationindustry. Translation: The sky is ull othe dreams o young students. Boeingis devoted to helping them chasethose dreams. From supporting thedevelopment o Chinas modern aviationsystem to keeping innovation alive, thispartnership will transcend time.

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    Publisher: Tom Downey

    Editorial director: Anne Toulouse

    EDITORIAL TEAMExecutive editor:Paul Proctor: 312-544-2938

    Editor:James Wallace: 312-544-2161

    Managing editor:

    Vineta Plume: 312-544-2954Graphic designers:

    Brandon Luong: 312-544-2118Cass Weaver: 480-216-4539

    Photo director:

    Bob Ferguson: 312-544-2132

    Commercial Airplanes editor:Don Smith: 206-766-1329

    Deense, Space & Security editor:Diane Stratman: 562-797-1443

    Engineering, Operations & Technology

    editor:Junu Kim: 312-544-2939

    Human Resources and Administration

    editor:Len Vraniak: 312-544-2351

    Shared Services Group editor:Beriah Osorio: 425-577-4157

    Sta writer:Eric Fetters-Walp: 425-266-5871

    ONLINE PRODUCTIONWeb manager:Wendy Manning: 312-544-2936

    Web designer:Michael Craddock: 312-544-2931

    Web developers:Lynn Hesby: 312-544-2934

    Keith Ward: 312-544-2935Inormation technology consultant:

    Tina Skelley: 312-544-2323

    HOW TO CONTACT US:E-mail:

    [email protected]

    Mailing address:

    Boeing Frontiers

    MC: 5003-0983100 N. Riverside PlazaChicago, IL 60606

    Phone:

    312-544-2954

    Fax:312-544-2078

    Web address:

    www.boeing.com/rontiersSend all retiree address changes toBoeing Frontiers, MC 3T-12P.O. Box 3707Seattle, WA 98124-2207

    Postmaster: Send address corrections toBoeing Frontiers, MC 3T-12P.O. Box 3707, Seattle, WA 98124-2207(Present addressees, include label)

    FRONTIERS STAFF

    HISTORICAL PERSPECTIVEOn the Sunshine Assembly Line, the women and men o North American Aviation, a Boeingheritage company, built thousands o planes such as the B-25 Mitchell bomber (shown)and P-51 Mustang that proved vital to deending reedom in World War II. PHOTO: BOEING ARCHIV

    10

    TOWARD ZEROAcross the company, Boeing employees are making strides to improve workplace saety.Their eorts have signicantly reduced injuries. But more can be done, and Boeing has sea goal o eliminating all workplace injuries. PHOTO: FRED TROILO/BOEING

    DOLLARS AND SENSEAs Boeing looks to improve its competitiveness, Supplier Management, part o the SharedServices Group, is changing the way it does business to become even more ecientanget the best value or the company. PHOTO: GAIL HANUSA/BOEING

    14

    33

    http://www.boeing.com/frontiershttp://www.boeing.com/frontiers
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    TABLE OF CONTENTS

    PLANES, SUBS AND MISSILESHeath, Ohio, may have the look and eel o a small Midwestern town in the UnitedStates, but the Boeing site plays a critical role or the warghter. Heath is a StrategicFabrication Center where more than 400 employees manuacture, repair and overhaulelectronic and mechanical systems or the U.S. Navy, Air Force and allied nations.

    Their work includes the repair and maintenance o the Minuteman III missile guidancesystem and the gyro navigator system or nuclear submarines. PHOTO: BOB FERGUSON/BOEING

    28

    Inside

    07LEADERSHIPMESSAGEFor Boeing to achieve its goal o zeroinjuries in the workplace, it needs to

    break the myth that workplace injuries

    are simply part o doing business.

    They are not, says Kim Smith, vice

    president o Environment, Health and

    Saety. While signicant progress has

    been made in reducing injuries around

    the company, people are still getting

    hurt at work, she says.

    08SNAPSHOT/QUOTABLES

    09WHY WERE HERE

    37MILESTONES

    42IN FOCUS

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    LEADERSHIP MESSAGE

    Boeing builds the worlds saest, most ecient aerospace

    products. Yet each day, 400 employees are not at work due

    to workplace injuries. Every year, 1,500 to 1,800 Boeing

    employees are hurt on the job and miss time away rom work.

    These are not just numbers; they are members o our team.

    Each has a story to tell as to how their injuries have impacted

    their ability to work as well as their home lie. Their stories are

    a reminder that our rst priority is creating a saer work environ-

    ment and we need to protect our teammates the same way

    we protect our customers.

    Those are easy words to say, but not always easy to do.

    We are increasing production rates, delivering more airplanes

    and repositioning segments o our business due to changes

    in our markets. Hundreds o new employees join us every day,and experienced employees are taking on new roles at sites and

    programs across the enterprise. These are great opportunities

    or us and we are perorming at extraordinary levels. At the same

    time, we cant allow that to be a reason or our team to suer

    injuries at work.

    For us to achieve our goal o zero injuries, we need to break

    the myth that workplace injuries are a part o doing business

    because this is simply not true.

    We dont have to look ar to nd sites and programs that have

    distinguished themselves by breaking this myth. (See story on

    Page 14.) Multiple teams across the enterprise have logged more

    than 1 million hours without a single lost-time injury; several have

    extended that level o perormance to 23 million hours worked.

    This proves we can achieve outstanding saety perormance in a

    heavy manuacturing environment.

    But ar too many people are still getting hurt. Last year, weexperienced painul tragediesmultiple li e-threatening accident

    and, in December, we lost a member o our Boeing team. We

    must do more to protect ourselves and one another by changing

    our mindset to one where we are all responsible or saety, and

    working without risk o injury is every employees expectation.

    This wi ll require leadershiprom every member o our team

    to insist on saety rst in everything we do; courage to speak up

    and take action on unsae conditions without hesitation; and,

    above all, action by all leaders and all unctions to eliminate

    hazards rom our actories, fight lines and oces.

    The people o Boeing do amazing things. The same ocus

    and dedication that make us leaders in aerospace will make

    us leaders in workplace saety. I we apply that same spirit toensuring saety is paramountcritical to everything we dowe

    can break the myth surrounding saety in the workplace. We

    will create a culture where we are not satised until ours is a

    zero-injury workplace. n

    PHOTO: BOB FergusOn/BOeing

    Kim SmithVice president, Environment, Health and Saety

    saty

    ft,alway

    We cant be satised until there arezero injuries in the workplace

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    SNAPSHOT

    From the fight deck o a Boeing 787 Dreamliner, Engineering test pilot Mike Bryan gives a thumbs-up ater completing a more than two-hou

    fight on Feb. 9 rom Boeing Field in Seattle. Boeing Test & Evaluation partnered with Commercial Airplanes to conduct limited fight testing

    on ZA005 ollowing approval by the Federal Aviation Administration. During the fight, the crew monitored the perormance o the main and

    auxiliary power unit batteries to gather inormation that could be used to better understand the recent 787 events that are under investigationPHOTO: PAUL GORDON/BOEING

    A good day to fy

    Six years ago, when we started

    sustainable biouel work,

    people thought we were

    crazy. But weve continued

    to prove them wrong. Billy Glover, vice president o Boeings Global Business

    Development and Policy, part o Commercial Airplanes,

    speaking to employees in Renton, Wash. He noted

    there have now been more than 1,500 commercial

    passenger ights that were powered using

    biouels. Boeing News Now, Feb. 13.

    QUOTABLES

    We may not build

    the big military planes

    that some o Boeings

    larger sites are known

    or, but the work done hereplays an important role in

    deending reedom. Mark Miklos, chie engineer and mission assurance manager

    at the Boeing site in Heath, Ohio. See story, Page 28.

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    One o my strengths is that Im an airplane guyI spent

    my rst 10 years at Boeing working in operations, on

    both the military and commercial sides, everything rom

    777 landing gear to anti-submarine warare. I went to graduate

    school at night, through the Learning Together program, and

    then did a career change in the late 90s to organizational

    eectiveness consulting. So I bring my operational knowledgeto the groups I support.

    Work cultures can be complex, so I try to keep my advice

    simple and practical. The biggest thing or me is helping leaders

    see things rom a dierent point o view, so it changes how they

    approach a problem.

    I like using analogiescoming up with a story that serves as

    a raming device, a depersonalized way o looking at a situation.

    They help take the emotion out o a challenge so you can ocus

    on practical solutions. When you have a good metaphor, the

    conversation takes o.

    On the tanker program we used a housing development metaphoto help understand the dierent business unit cultures on the team

    The analogy was that Boeing Deense, Space & Security program

    oten build custom houses or a single customer, while Commercia

    Airplanes programs build housing developments or many customer

    Each culture is designed to be successul in its specic environ-

    ment, but misunderstandings or even breakdowns can occur i

    one culture is used in the other environment. The metaphor made

    sense to peoplethey began to see their teammates behaviors

    and perspectives were perectly natural or their backgrounds.

    Sometimes we hold workshops to help members o a team

    better understand not only their peers but also themselvestheir

    individual personality and temperament and how they handleproblems. That can help them be more open to listening to others

    points o view. Those who tend to be drivers are able to slow dow

    and listen to others, and those who are more analytical can make

    decisions aster and move on. I others on the team compensate

    or your blind spots, it improves the decisions the team makes.

    Thats what One Boeing is all about: people who bring their

    history and knowledge and perspectives together to develop the

    best solutions. I you accept peoples dierences and understand

    peoples viewpoints, you can take advantage o the strengths tha

    we all bring. n

    [email protected]

    Dave Noll serves as a senior Organization Eectiveness consultant

    and recent ly advised the One Boeing team developing the

    KC-46A tanker or the U.S. Air Force. In this Frontiers series oremployees to talk about their jobs, Noll, shown at the Tanker

    Validation Center in Everett, Wash., explains how he helps teams

    work together more eectively.

    WHY WERE HERE

    Words that workThis employee uses creative ways to help teams work together as One BoeingBy Geo Potter and photo by Ed Turner

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    In 1935, during the Great Depression, the 75 men and women who worked or North

    American Aviation in Dundalk, Md., packed their cars and headed West in a caravan.

    They each received a small sum o money or travel expensesand a personal promise.

    The promisethat once they arrived in sunny Inglewood, Cali., they would get to

    build airplaneshad been made by their leader, James Dutch Kindelberger. He had

    visited the area and leased property or his fedging new company at Mines Field, what

    is today part o Los Angeles International Airport.

    And make airplanes they did, by the thousands, on what would become known as

    the Sunshine Assembly Line. Their output included two o the most storied aircrat oWorld War IIthe B-25 Mitchell bomber and the P-51 Mustang ghter.

    With the outbreak o war, airplane manuacturers aced an acute labor shortage at the

    same time as demand or military planes skyrocketed. The solution was to woo people

    rom other demographics previously seldom ound in aviation manuacturing.

    New workers poured in rom all walks o lie, rom all over the United States. Some

    arrived resh rom school. Others came rom agriculture, homemaking, retailing, service

    industries and other lines o work. They were drawn to the higher wages and better ben-

    ets, though the work could be dicult. Many relocated and then wrote home to proudly

    declare they had ound jobs Working on the Sunshine Assembly Linea reerence to the

    balmy Southern Caliornia climate and tasks perormed outdoors under camoufage nets.

    The men and women o the Sunshine Assembly

    Line helped meet wartime aircrat needsBy John Fredrickson

    HISTORICAL PERSPECTIVE

    Working onsunshine

    At its peak,the North

    American

    wartimeworkorceswelled to91,000employees.

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    In 1940, North American opened an additional plant in Kansas City and another

    near Dallas. North American built more aircrat than any other U.S. company between

    1938 and 1945in excess o 40,000 airplanes. Employees at the Inglewood acility bui

    about 1,000 AT-6 trainers, as well as about 3,200 B-25s. But the plant ocused

    on production o the P-51 Mustang, which earned a lasting reputation or escorting

    Boeing B-17s all the way on long-range bombing missions to Germany. Inglewood built

    more than 10,500 Mustangs.

    At its peak, the North American wartime workorce swelled to 91,000 employees,

    then plummeted to 5,000 in 1946 beore stabilizing with the rapid development o jetsor the Korean War and later the Cold War.

    North American Aviation later merged with Rockwell. Boeing acquired the aerospace

    units o Rockwell in 1996.

    Recently, more than 300 photographs o the Sunshine Assembly Line were recovere

    by the Boeing Archives. They provide a rare look at a unique time and place in the history

    o aircrat manuacturing, when the men and women o North American ound a way to

    meet critical wartime aircrat demand. n

    For more inormation, contact Mike Lombard

    at [email protected]

    PHOTOS (Clockwise rom top ar let):The P-51B production line; inside the NorthAmerican Aviation Training Center; a P-51Bunder the camoufage-covered fight line;employees at work; a view o the trainingcenter; recruiting. BOEING ARCHIVES

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    Employeesimprove workplacsaety on the wayto zero injuries

    By Patrick Summers

    TARGET ZER

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    15/40BOEING FRONTIERS / MARCH 201

    With a high-tech, computerized bolting tool he aectionately

    called the yellow monster, mechanic Dan Lingle tightened a

    long line o asteners on the lower panel o a 737 wing.

    The hand-held electronic tool is attached to a tall, yellow,

    adjustable base that rolls across the actory oor. Lingle can

    program a built-in computer to automatically apply the right

    amount o torque to bolts o any size.

    This new tool is light-years ahead o what we used beore,

    he said. It does a lot o the work electronically; I dont have the

    same muscle atigue. Its a huge process improvement.

    Ater 19 years in wing-body join at the 737 actory in Renton,

    Wash., Lingle has elt his share o stress and strain. Surgery in

    2011 on a torn rotator cu and other muscle injuries kept him

    o the job or three months.

    The electronic bolting tool is one example o how continuousimprovement, collaboration and personal responsibility or saety

    are driving a signifcant reduction across the company in lost

    work time due to injuries.

    Boeing has made progress in reducing workplace injuries

    and raising awareness about saety, but accidents in 2012 led

    to several serious employee injuries and one atality. Improving

    workplace saety and enterprisewide eorts to eliminate all injuries

    are top priorities. Across the company, employees are taking an

    active role in creating a saer workplace, one day at a time.

    Over the past fve years, Boeing has cut the number o work-

    place injuries by 17 percentnoteworthy progress. But thats

    not enough, Boeing leaders say.

    We must transorm Boeing into a leader in workplace

    saety, just as we are in product saety, said John Tracy, chie

    technology ofcer and senior vice president o Engineering,

    Operations & Technology.

    As employees increasingly eliminate saety hazards rom the

    workplace, a team o senior Boeing executives is defning key

    steps to accelerate elimination o workplace injuries altogether.

    The goal o the task orce is in its name: Go or Zero.

    The task orce is led by Kim Smith, vice president o Boeing

    Environment, Health and Saety. It will make recommendations

    to the Boeing Executive Council in April. Boeing employees can

    learn more about the team in the Feb. 10 Go or Zero article in

    Boeing News Now.

    Meanwhile, saety awareness and improvement activities

    are making a dierence at Boeing sites across the enterprise.

    At the production acility in Ridley Township, near Philadelphi

    John Ellmore is an H-47 Chinook Final Assembly inspector and

    saety chairman or UAW Local 1069.

    He said the site identifed and resolved more than 200 poten

    tial hazards in 2012 through systematic saety inspections and

    listening to employee concerns. Saety improvements range rom

    reurbishing aircrat work stands to new inspection processes

    or saety equipment designed to mitigate the possibility o a

    serious injury.

    Employees and site leaders work together to increase saet

    awareness, and its made a noticeable dierence during the lasfve years, Ellmore said. Injuries that result in lost work time

    have been slashed nearly 60 percenteven as production rates

    increased. Employee teams are active in monitoring progress

    and identiying other areas or improvement.

    Identiying saety risks and taking action are key, said

    Obie Jones, director o operations, Boeing Military Aircrat

    Operating Executive organization. Because we trust one

    another, we can look or and solve potential issues and

    move on. Its good or everyone.

    Its a similar story o saety improvements or Boeing

    Research & Technology, the companys advanced research

    group, where injuries that result in lost work time were

    cut by 20 percent in 2012, according to Mark Burgess, chie

    PHOTOS: (From far left)A customized chair allows painterGreg Bracelen to work underneath a 737 uselage without thestrain o bending or reaching in awkward positions; the tasko tightening strut links was moved rom inside the 737 wingto outside, helping eliminate work in a confned space ormechanics such as Mike Dawley; mechanic Dan Lingle in 737Final Assembly uses an electronic bolting tool that reducesmuscle and joint stress and atigue. MARIAN LOCKHART/BOEING Sealer

    Tami Wagner places a saety cone to alert 737 fnal assemblyworkers to potential trip and all hazards. JIM ANDERSON/BOEING

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    engineer or Engineering, Operations & Technology.

    Boeing is doing excellent work to continually reduce the

    risk o injuries in our actories, but a researcher sitting at a

    laboratory workbench needs to be just as mindul o his or

    her saety, Burgess said.

    The research group includes 162 laboratories, with

    employees at all major sites and many smaller acilities across

    the company. They conduct monthly saety assessments o

    each lab and quarterly inspections o each oce environment.

    Its geographically dispersed sites share lessons learned and

    best practices through saety meetings and a newsletter that

    every employee receives.

    A key saety project is Lean Labs, which has helped

    improve saety in 25 labs since 2011. Improvements include

    designing variable workstations with adjustable desks andchairs, and placing heavy or awkward objects on wheeled

    or hydraulic carts or easier movement.

    We dont go into labs and tell employees how to do their

    jobs better. We point out waste and help them not work as

    hard, explained Bill Mountain, Lean Labs leader.

    The 737 saety program is based on the principle o continu-

    ous improvement, and it permeates the whole environment,

    said Les Weige, director o 737 Environment, Health and Saety.

    It also means we empower each employee to take an active

    role in creating a saer workplace.

    In Wing Laydown, or example, an employee team led the

    process to relocate the task o torquing a strut link rom inside

    the wings conned space to outside, eliminating the need

    or employees to contort themselves into awkward positions.

    Another employee team designed a better wire bundle instal-

    lation process that reduced stress and ergonomics injuries to

    electricians hands and wrists. And numerous tool and process

    changes are reducing the risk o ergonomics injuries in the

    737 paint hangars. Saety education also is being expanded

    to include online videos.

    Saety leaders say its vital that employees know their

    saety concerns are being heard and addressed.

    We dont let saety issues get pushed into the shadows,

    said Bill Easley, a 737 saety manager.

    Saety improvement progress, he added, is tracked and

    visible through several major systems, regular saety meetings

    and actory walks.

    Eric Lindblad, vice president o Manuacturing Operations

    or the 737 program, said creating a saer work environment

    also means watching out or a co-workers saety.

    Its not only about me, Lindblad said. Its equally important

    to check and see i the people around us are doing things in

    the sae way. Saety has to be part o everything we do every

    day, all day.

    Dave Pasillas, mechanic in 737 Wing Laydown, agreed.

    No one can orce you to be sae. You have to make that

    decision on your own. When team members together make

    a decision to look out or each other, we come togetherstronger than beore. n

    [email protected]

    For more about saety, see story on Page 7.

    PHOTOS: (From ar let)Adjustable workstations in the BoeingResearch & Technology composite laboratory at the Ridley Parksite near Philadelphia help technicians such as John Delcontereduce ergonomics injuries. FRED TROILO/BOEING A small light attachedto his ace mask helps mechanic Mike Dawley better see the taskat hand and reduce potential saety risks. MARIAN LOCKHART/BOEINGLab engineer Ben Lavallee, background, and technician Ed Palmerslide large plates onto a rack equipped with ball bearings that

    reduce the strain o moving heavy objects at the Ridley Parkcomposite laboratory. FRED TROILO/BOEING Electrician Monica Shermancovers a rail track to reduce the risk o trip and all injuries in737 Final Assembly. MARIAN LOCKHART/BOEING

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    17/40BOEING FRONTIERS / MARCH 201

    WE MUSTTRANSFORMBOEING INTOA LEADER INWORKPLACESAFETY, JUSTAS WE AREIN PRODUCT

    SAFETY. John Tracy, chie technology ofcer

    and senior vice president o Engineering,

    Operations & Technology

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    Design and build a satellite thatsdurable enough to survive the violent

    shaking and noisy roar o a ride atop

    a rocket. Once it arrives at its orbital desti-

    nation, it must survive inhuman temperature

    changes, extreme radiation and collisions

    with debris while orbiting at almost

    7,000 mph (11,300 kilometers per hour).

    And all o its sophisticated electronics

    and moving parts better work reliably or

    at least 15 yearsbecause they cant be

    xed 22,300 miles (35,900 kilometers)

    above Earth.

    We only get one attempt to do itright. Once its on orbit, its got to work,

    said Anthony Pirozzi, director o Space-

    crat Integration, Test and Launch at

    Boeings Satellite Development Center

    in El Segundo, Cali.

    Thats been the mission since Syncom,

    the worlds rst geosynchronous communi-

    cations satellite, was built at the El Segundo

    plant 50 years ago.

    Today, the expertise o the 5,500 em-

    ployees at the El Segundo site in designing

    Boeings satellite-making business continues to build on a legacy o greataccomplishmentand innovationBy Eric Fetters-Walp and Diana EastmanPhotos by Bob Ferguson

    PHOTO ILLUSTRATION: (Above) An artists concept o the Wideband Global SATCOM satellite, a Boeing 702 high-power communications spacecrat built or the U.S. Deense Department. BRANDON LUONG/BOEING; SATELLITE PHOTO: BOEING; BACKGROUND: S HUTTERSTOCK

    PHOTOS: (Insets, rom let)Varen Keshishi, let, and Steven Wong evaluate acoustic test requirements; Doris Brown assembles smallelectronics; Michael Langmack, let, and Grace Leung design satellites to customer specications. BOB FERGUSON/BOEING

    and building satellites or both commercialand government customers has enabled

    Boeing Space and Intelligence Systems,

    part o Deense, Space & Security, to grow

    its business in recent years despite erce

    global competition.

    We have contained costs and improved

    our eciency in order to become more

    aordable, said Craig Cooning, vice

    president and general manager o Space

    and Intelligence Systems.

    We also expanded our product port-

    olio to introduce an unprecedented two

    satellite designs in three yearsincludingthe industrys rst all-electric satelliteand

    we have renewed our pursuit o the com-

    mercial market, he said. We have been

    rewarded with a steady amount o new

    business, resulting in more than 20 satel-

    lites ordered over the past our years.

    Boeings legacy o communications sat-

    ellite development began in El Segundo

    in 1961 when Howard Hughes ormed

    Hughes Space and Communications Co.

    as part o Hughes Aircrat. The plant was

    ormerly operated by General Motorsand had been the birthplace o the Nash

    Rambler. Instead o cars, the Hughes plan

    produced satellites that changed the

    world and how people live, travel and com

    municate. Following Syncom, the newly

    established actory built Early Bird, the rst

    commercial communications satellite.

    Boeing acquired Hughes Space and

    Communications in 2000.

    All o the complex spacecrat built at

    the satellite acility, some o which end up

    larger than school buses, begin with tiny

    pieces assembled in the MicroelectronicCircuits Laboratory.

    Emma Chisholm, a microwave circuit

    technician, said the assembly process has

    changed as much as the satellites. She

    used to manually, with much patience,

    t together wires, microchips and other

    electronics. But now she can direct a

    machine to do most o that precision work

    Weve come a long way, said Chisholm

    whos worked at the site 33 years. This

    is a eld that, when I was in high school,

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    ITSAMAZINGTO SEE OURLITTLE PART

    IN THERWHEN TH

    SATELLITESBUILT. Emma Chisholm, microwave circuit technic

    BOEING FRONTIERS / MARCH 201

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    I never thought Id be in. But I love it, and

    its amazing to see our little part in there

    when the satellites built.

    A spacecrats two main parts are

    assembled separately beore being joined

    in the satellite assembly area. The bus

    contains the propulsion engines, avionics

    and stability controls, solar wing controls

    and power systems. The payload is thehal o the satellite that generates revenue

    or its owner and contains the computers,

    antennas, refectors and other equipment

    that perorm its mission.

    The electronics are getting more

    advanced, so you can do more things with

    the payloads now in hal the space it used

    to take, said Je Riglin, whos worked

    22 years or Boeing. Hes a technician in

    the acilitys high-bay area, where satellites

    are completed and spend their nal months

    beore being moved out or launch.Beore leaving the actory, however,

    each satellite goes through rigorous testing.

    Thermal vacuum chambers simulate

    on-orbit conditions; large vibration tables

    can re-create intense shaking; and the

    acoustic chamber subjects the satellite

    to the roaring noise it will experience

    riding atop a rocket. Deployment o the

    solar wings, moving antennas and signal

    transmitters also are tested.

    Alejandra Ramirez, a Quality Assurance

    engineer in the Satellite Development

    Center, adds her critical eye to make sure

    everythings put together right. While grow

    ing up not ar rom the actory, she showed

    an early knack or mechanical things.I grew up with guysbrothers, cousin

    neighborsand they used to call me

    a Miss Know-it-all because I liked to x

    things, said Ramirez, who interned

    during college at Boeing and came to

    work ull time six years ago.

    As a quality inspector, Ramirez admitte

    shes not always everyones avorite co-

    worker, but its better i we nd a problem

    rather than the customer.

    Once a satellite arrives at its launch

    site, it is inserted into a rocket and blastedinto space. Employees with Space and

    Intelligence Systems help shepherd many

    satellites into service rom the Mission

    Control Center in El Segundo. Thats where

    employees work in shits around the clock

    to make sure the satellite ends up in the

    right orbit and is operating fawlessly beor

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    One-ourth o the approximately 290 commercial satellites in orbit worldwide werebuilt at Boeings El Segundo, Cali., site.

    The satellite actorypart o which was built in 1948 as an American MotorsCorp. actory to produce Nash Rambler carscovers 1 million square eet(93,000 square meters), or just more than 22 U.S. ootball elds. It is the worldssingle-largest satellite actory.

    The actorys high bay, the 60-oot-high (18-meter-high) area where satellites gothrough testing and nal assembly work, is 1,000 times cleaner than a typical

    household interior. The environment is strictly controlled 24 hours a day, everyday o the year.

    Boeing satellites typically weigh about 6,500 pounds (3,000 kilograms) in orbit,about the same weight as a Chevrolet Suburban sport utility vehicle.

    The wingspan o a Boeing 702 satellites solar array, when ully unolded,extends 135 eet (41 meters), or 10 eet (3 meters) longer than the wingspano a 757 jetliner.

    The exterior o a satellite in orbit can exceed 200 degrees Fahrenheit (93 Celsius)when in the sunlight. In the shadow o Earth, the satellites suraces can plummetto 200 degree below zero Fahrenheit (-129 Celsius).

    PHOTOS: (Below) Integration and test employees deploy and inspect asolar-power array on a 702 satellite. (Insets, rom top) Bobby Dorsey monitors

    placement o electronic parts; Gregory Thomke, let, and James Colln assemblea payload panel module; Angela Mather inspects a wire harness. BOB FERGUSON/BOEING

    BOEING FRONTIERS / MARCH 201

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    its handed over to the customer.It takes a roomul o engineers and an

    ample supply o M&Ms, the candy thats

    traditionally on hand or every launch.

    Franz Kerekes, mission systems engineer

    at the Mission Control Center, said the goal

    is to have an uneventul launch and place-

    ment into orbit. But the team learns more

    when an issue arises.

    The most interesting time is when theres

    an issue and you have to try to gure out

    what happened, he said. Theres a sense

    o purpose and passion rom that, and you

    get to see some really smart people shine.

    In a nearby building, other engineering

    teams have piqued customer interest with

    two new satellite designsthe 702MP

    (medium power) and the all-electric

    702SP (small platorm). These satellites

    are part o an aggressive eort by Space

    and Intelligence Systems to expand its

    commercial satellite business.

    What weve been able to do is bring a

    smaller, less expensive satellite to the mar-

    ket, said Michael Langmack, a mechanical

    design engineer, adding that Boeing is ableto take advantage o smaller, innovative

    technology in the new designs. For example,

    the all-electric 702SP uses only electric

    thrusters, meaning it takes more time to

    place into orbit than one with uel-powered

    thrusters, but customers are willing to

    wait in exchange or the cost savings that

    result rom the absence o uel, which adds

    weight and mass to the spacecrat.

    The Space and Intelligence Systems

    THE ELECTRONICS AREGETTING MORE ADVANCED,SO YOU CAN DO MORE

    THINGS WITH THE PAYLOADSNOW IN HALF THE SPACEIT USED TO TAKE.

    Je Riglin, senior mechanical technician

    market strategy also includes oering cus-tomers hosted payloads, in which a second

    payload is added to a commercial satellite.

    Buying space on an existing satellite is an

    economical choice or government and

    business users because they can get into

    service aster and at less cost. And a hosted

    payload means additional revenue or the

    commercial satellite owner. Space and

    Intelligence Systems rst built hosted pay-

    loads 20 years ago, but reintroducing them

    at a time when government budgets are

    shrinking has helped attract new orders.

    Related technology also is progressing

    30 miles (50 kilometers) north o El Segundo

    at Spectrolab, a wholly owned Boeing sub-

    sidiary overseen by Space and Intelligence

    Systems and based in Sylmar, Cali. For

    the past 57 years, it has improved solar cell

    eciencies, delivering more than 3.5 million

    gallium-arsenide solar cells. Mark Gillanders,

    a Spectrolab program manager, said the

    amount o solar power converted by the

    cells into electricity has improved rom

    12 percent to an industry-leading 30 per-

    cent or more since the 1970s.In Spectrolabs recently expanded acility,

    photovoltaic solar cells are grown on ger-

    manium waers under exacting conditions,

    similar to the traditional process or making

    semiconductors. Ater the waers are turned

    into individual solar cells, they are axed and

    wired onto solar panels, which comprise the

    large wings that power satellites. Between

    making cells to meet Boeings increasing

    satellite orders and introducing cutting-edge

    PHOTOS: (Right) From the MissionControl Center in El Segundo, Cali.,engineers Franz Kerekes (clockwise

    rom let), David Choi, Stacia Long,Galen Stevens, Hiral Desai and RobertWhitehill can monitor a satellitesposition in space. (Insets, rom let)Mission engineers Shen Qu, oreground,and Doug Chin check telemetry datarom a satellite; Greenwich Mean Timeclocks keep teams in sync as theyexecute time-critical actions on thespacecrat. BOB FERGUSON/BOEING

    GRAPHIC: (Top right) Artists concepto the all-electric, 702 small-platormsatellite. JOHN RANKIN/BOEING

    22 BOEING FRONTIERS / MARCH 2013

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    products or other customers, the business

    is growing, said Jim Hanley, Spectrolabs

    panel operations manager.

    Were counting on big things here,

    Hanley said.

    As Space and Intel ligence Systems

    employees prepare to celebrate the 50th

    anniversary o Syncom later this year, they

    are looking orward to uture successes.

    Its amazing to see the evolution o the

    technology and to see what we can oer our

    customers as their needs evolve, said Tiana

    Preston, manager o Payload Integration.

    Pawel Gwizdala, a supply chain man-

    agement analyst who joined Boeing last

    year, said the growth in orders is promisingor new employees like him.

    We are selling dierent satellites to

    PHOTOS:(Right) Spectrolab manuacturingtechnician Michael Basura displays a solarcell waer ater it received a metal coating.(Insets, rom top) At Spectrolab, Veronica

    Anguiano, let, and Harold Milinkovich reviewsolar array drawings; Enrique Guevarraholds a solar cell; Alicia Valenzuela, waermanuacturing supervisor, inspects aphotomask used in waer production.BOB FERGUSON/BOEING

    24 BOEING FRONTIERS / MARCH 2013

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    new customers and repeat customers

    some we havent sold to in a whileand

    we constantly get announcements over

    the intercom about a new order or the

    latest launch, Gwizdala said. Small and

    all-electric satellites are the uture, and no

    one else can compete with the dierent

    satellites we have designed.

    Deran Bell, a solar array manuacturing

    supervisor in the Satellite Development

    Center, said that ater 20 years with

    Boeing, he never tires o seeing the

    complex, multimillion-dollar spacecrat

    come together in the actory.It still amazes me on a daily basis that

    the parts we put together all orm a satellite,

    PHOTOS: (Below) Employees checkthe battery inside a Wideband GlobalSATCOM satellite. (Insets) At any time,more than a dozen satellites are inconstruction throughout the actory. Fromlet, the payload module o a 702 satelliteis assembled; employees check testinstructions. BOB FERGUSON/BOEING Refectors(above right) are opened and then stowedon two spacecrat. JOSHUA HILL/BOEING

    Bell said, noting that the world would not b

    the same without the Boeing-built products

    Think about all the things that would shut

    down i it werent or satellites.n

    [email protected]

    [email protected]

    26 BOEING FRONTIERS / MARCH 2013

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    Boeings current satellite programsinclude the ollowing:

    Wideband Global SATCOM, or WGS WGS is the highest-capacity military satellitecommunications system elded by the U.S.Department o Deense, based on the 702HP(high power) platorm. When Boeing wasinitially awarded the contract, WGS wasintended to be a Gapller o only threesatellites. Four such satellites are on orbit,with six more ordered.

    Global Positioning System Perhaps thebest-known satellite system in the world,GPS provides worldwide navigation or themilitary, civilians and commercial services.Boeing has been the prime contractor orGPS programs since 1974 and is undercontract to the U.S. Air Force to build12 next-generation GPS Block IIF satellites,three o which already have been launched.

    Tracking and Data Relay Satellites NASA has ordered three next-generation

    tracking and relay satellites to providecrosslink communications capability betweenEarth-orbiting spacecrat and control-and-data-processing acilities on the ground. The

    company previously built the three satellitesin the TDRS H, I and J series or NASAsGoddard Space Flight Center. Boeing hassupported NASAs key programs or morethan our decades.

    Asia Broadcast Satellite and Satlites

    Mexicanos The two companies jointlyplaced an order last year or our 702SP(small platorm) telecommunications satel-

    lites, the rst or the lightweight, all-electricpropulsion spacecrat. The order includesoptions or our more 702SP satellites.

    Inmarsat Based in the United Kingdom,Inmarsat placed orders in 2010 or threeBoeing 702HP satellites, which will providehigh-data-rate mobile communications ser-vices. The satellites will join Inmarsats feeto 10 geostationary satellites in providinga wide range o voice and data servicesaround the globe, as well as carry Ka-bandhosted payloads.

    Intelsat The worlds leading provider oxed satellite services and a longtime Boeing

    customer, Intelsat became the rst to order the702MP (medium power) satellite, with a our-satellite purchase in 2009. With two already

    on orbit, the 702MPs are adding new capacito Intelsats satellite feet to distribute video,network and voice services rom Asia and

    Arica to the Americas and Europe.

    Mexican Satellite System, or MEXSAT Mexico has ordered a complete telecommunications satellite system consisting o twoBoeing 702HP satellites, a satellite rom OrbitSciences Corp. or xed satellite services, tw

    ground stations with a spacecrat operationscenter in Mexico, and related equipment. TheMEXSAT system will relay civil voice and datacommunications in urban and remote areasthroughout the country by the end o 2014.

    SES Continuing a relationship spanningmore than 25 years, SES returned to Boeingin 2012 and ordered a 702HP satellite toprovide Ku-band direct-to-home and maritimcommunication services. A world-leadingsatellite operator based in Luxembourg,SES also signed an option or a secondsatellite. The new satellites will join theSES feet o 52 geostationary satellites that

    provides a ar-reaching inrastructure thatenables its customers to reach 99 percento the worlds population.

    AB VE&BEY ND

    IT STILLAMAZES ME ON A DAILY BASISTHAT THE PARTS WE PUT TOGETHERALL FORM A SATELLITE. Deran Bell, solar array manuacturing supervisor

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    Heath, Ohio, oers the simpler lie that is typical o many

    Midwestern towns in the United States. It has that riendly

    small-town eel where olks might relax on the ront porch

    on warm summer evenings, locals are eager to give the scoop on

    the best produce around, and where a trac jam is getting stuck

    behind a slow-moving arm tractor.

    By contrast, Heath is also home to a Boeing acility where morethan 400 employees perorm highly complex work on sophisticated

    aircrat, missile and submarine systems. The site is Boeings desig-

    nated Strategic Fabrication Center where employees manuacture,

    repair and overhaul various electronic and mechanical systems or

    the U.S. Navy, Air Force and allied nations.

    People are oten surprised that in a actory that borders

    soybean and corn elds, work is being done on many o the mili-

    tarys most complex electronic and mechanical systems, said

    in a supporting roleSTARSSmall Ohio sites employees play big role building, servicing and

    upgrading complex missile, submarine and aircrat systemsBy Diane Stratman

    28 BOEING FRONTIERS / MARCH 2013

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    PHOTOS: (Left) The Ohio state ag. THINKSTOCK(Middlerow, left) Employees at the Boeing Heath site maintain thegyro navigator used on U.S. Navy nuclear ballistic missilesubmarines such as the USS Rhode Island(shown). U.S. NAVY(Employee portraits, from top) Product repair and modif-cation technicians Christina Rhodeback, Andrew Taylor andCurtis Puryear. BOB FERGUSON/BOEING

    Daryl Dickerson, an engineer who tests and repairs electrostati-

    cally supported gyroscopes at Heath. They are used in navigation

    systems or the Navys nuclear Trident submarine eet.

    We are keenly aware that the work we do, among other

    things, plays an important role in deterring the nuclear threat

    to our country, Dickerson said.

    Boeing technicians at the Heath site also test, repair and cali-

    brate almost every type o military aircrat guidance and navigation

    system. They keep in perect working order inertial navigation

    units or Boeing fghters, bombers and transports used by the

    U.S. and allied militaries, as well as the Lockheed F-16, C-130

    and Northrop B-2. They do the same or the U.S. Air Forces

    Minuteman III intercontinental ballistic missiles.

    We may not build the big military planes that some o Boeings

    larger sites are known or, but the work done here plays an impor-

    tant role in deending reedom, said Mark Miklos, chie engineer

    and mission assurance manager. Its work that cant adequately

    be taught in a classroom, more like that o a cratsman who learns

    not just how to do a job but is trained over years to do it with

    precision and exacting attention to detail.

    Ellen Power, recently named Heath Center director, stressed

    how critical the work done at the site is.

    The people at this site are dedicated and committed to providin

    quality products to the warfghter, she said. In the short period

    that I have been here, I have seen this dedication through the pride

    and ownership every person puts into the products they repair.

    In June, Heath was named the modifcation and repair depot or th

    Navys Trident Navigation System or the Trident missile, a submarine

    launched ballistic missile. Thats part o the work Dickerson does.

    The U.S. Navys Ohio-class submarines have been patrol ling

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    the worlds oceans carrying Trident missile systems or morethan 30 years, serving as a deterrent against enemies, noted

    Don Brown, program manager, Integrated Shipboard Systems.

    As the only location repairing the navigation gyros or the nuclear

    feet ballistic missile submarines, were helping maintain the most

    accurate inertial navigation system ever deployed, Brown said.

    A Heath team also maintains the U.S. Air Forces Minuteman III

    intercontinental ballistic missiles and builds a sophisticated

    system or the missile that collects data during fight tests.

    Technician Kevin Miller leads the assembly, disassembly and

    modication o intercontinental ballistic missile systems, and hes

    also maintained guidance systems or the Fairchild A-10, used or

    close air support o ground troops, and the Lockheed F-16 ghter.

    Every day, I go to a job that reminds me o the men and women

    who are out there on the ront lines risking their lives or me, my team-

    mates, our riends and amilies, Miller said. Ground troops obviously

    need air support or successul missions. Its properly maintained

    guidance systems that provide that support. And its Heath employ-

    ees who keep those guidance systems in perect working order.

    Dennis Wole, an aircrat technician who repairs gyros, inspects

    bearings and rebuilds rotors, echoed that same sense o pride in

    what Health employees do.

    I always think about the pilot who climbs into one o the aircrat

    that we support. He or she is thinking about the mission at hand,

    in a supporting role

    STARS

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    PHOTOS: (Clockwise rom ar let) Daryl Dickerson, productreview engineer. BOB FERGUSON/BOEING The Heath site is responsible orall repair and maintenance o the Minuteman III intercontinentalballistic missile guidance system, an element o the nationsstrategic deterrent orces. U.S. AIR FORCE Becky Aberegg, productrepair and modication technician; Eric Murillo, let, product reviewengineer, monitors the perormance o a displacement gyro at a

    calibration station as product repair and modication technicianPeggy Cannon looks on; Cheryle Wilson, product repair andmodication technician. BOB FERGUSON/BOEING

    not about gyros, bearings or rotors. Thats our job, Wole said.

    The Heath team also perorms production, repair and spares

    work on subsystems or Boeings Airborne Warning and Control

    System (AWACS) aircrat, which provide surveillance, command-

    and-control and communications unctions or U.S. and allied

    tactical and deensive missions.

    Doug Clark, a technician who builds, repairs and assembles

    the antenna systems and electronics or AWACS aircrat, said

    hes proud not only o the behind-the-scenes role he and his

    team play in the countrys deense but o the reputation Heath

    has with its military customers.

    We do a great job or our customers, Clark said. We

    consistently provide them with the products they need, oten

    ahead o schedule and below budget.

    Meanwhile, Heath provides Clark and other employees a qualit

    The work done here plays animportant role in deendingreedom.

    Mark Miklos, chie engineer andmission assurance manager

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    o lie thats also very important to them.With so much high-tech responsibility on their shoulders,

    Heaths small-town eel comes in handy, Clark said. The hustle

    and bustle o the big city just isnt here, no real trac jams, a lot o

    rolling hills and countryside.

    Added Christopher Devillers, a repair and modication technician,

    Were a very tight group here at Heath ... everyone knows just

    about everyone else. In act, some might even be neighbors. n

    [email protected]

    PHOTOS: (Employee portraits, rom top) Product repairand modication technicians Earlene Morton; Todd Armentrout,communicating rom within a clean room work area; and Dennis

    Wole. BOB FERGUSON/BOEING(Middle row, right) Employees in Heath,Ohio, perorm production, repair and spares work on subsystemsor Boeings E-3 Airborne Warning and Control System aircrat,such as the NATO aircrat shown. BOEING

    in a supporting role

    STARS

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    Last year, more than 1,000 jet aircrat engines let the

    GE Aviation plant in Peebles, Ohio, on fatbed trucks that headed

    west toward Washington state.

    From the oothills o the Appalachian mountains, the engines

    were transported some 2,400 miles (3,900 kilometers) to Boeing

    commercial jetliner plants in Renton and in Everett, where they

    are used on all the companys 7-series jets737, 747, 767, 777

    and 787. Its a trip that typically takes about our days. Those

    engines, worth millions o dollars each, include the GE-90-115B,

    the worlds most powerul commercial jet engine, each delivering

    some 115,000 pounds o thrust (510 kilonewtons) or the 777.

    Making sure all the engines get to the Boeing plants on

    time is essential or the company to maintain its production

    schedules and meet customer demands as production rates

    go up. But getting components needed or assembly to

    Boeing actories takes more than simply contracting with a

    transportation service. It takes a team o employees rom

    Supplier Management and Supply Chain Logistics, both part

    o the Shared Services Group, who know the ins and outs

    o the reight and logistics industry.

    While we dont purchase the engines that go onto Boeingplanes, we are responsible or nding and contracting with reigh

    Supply indemandSupplier Management transormationcuts costs and improves ecienciesBy Antonella Bellman

    PHOTO: Ater a our-day trip rom Peebles, Ohio, GE aircratengines arrive just as the sun comes up in Everett, Wash.GAIL HANUSA/BOEING

    BOEING FRONTIERS / MARCH 201

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    companies that have the ability to transport

    large equipment, such as jet engines,

    said Daniel Yoo, reight category leader

    with Supplier Management. We partner

    with Supply Chain Logistics to ensure weselect the right supplier so products arrive

    undamaged and on time, and we get the

    best value or Boeing.

    As Boeing looks or ways to improve its

    competitiveness, the Supplier Management

    organization is undergoing a transormation

    and changing the way it does business to

    become even more ecientand get the

    best value or the company. These changes

    include reducing the number o suppliers

    with which Boeing does business.

    Boeing purchases all into two types:

    items that are a part o the Boeing prod-ucts that get delivered to customers, and

    the items and services that help move

    Boeing products out the door to custom-

    ers. Supplier Management purchases the

    latter, known as non-production goods

    and services.

    The 275 employees in Supplier

    Management purchase such things as

    actory tooling equipment, saety gear

    or employees, inormation technology

    sotware used on Boeing computers,

    hand toolseven the pens Boeingemployees use every day.

    Purchasing all o Boeings non-

    production goods and services is a big

    job that involves the ecient management

    o billions o dollars in annual company

    spending.

    Using an approach known as Strategic

    Contracting & Category Management,

    purchases are grouped into categories

    IT applications and hardware, reight,

    acilities services, travel, and maintenance,

    repair and operating supplies. Category

    leaders are responsible or bringing

    together employees rom various Boeing

    organizations to create a purchasing

    strategy or their area. Together, theyanalyze data and determine what to buy

    rom the more than 30,000 suppliers in

    Boeings database, based on the needs

    o the company.

    Once a decision is made, the team

    has several purchasing methods to get

    the best possible price or Boeing. Today,

    almost 80 percent o Boeings contracted

    spending is done through competitive

    biddingan increase o nearly 30 percent

    over one year ago.

    In the past year, the IT category team

    has been able to signicantly reduce costsor the company by going to market as

    One Boeing.

    By working together as one company

    instead o as ragmented groups, the team

    was able to consolidate our contracts

    and receive enterprise volume discounts,

    said Delores Alexander, IT leader or

    Supplier Management. Approaching our

    suppliers as One Boeing allows us to

    leverage savings, improve quality and be

    more ecient.

    Supplier Management will begin imple-menting another phase o its strategy this

    yearreducing the number o suppliers

    doing business with Boeing.

    For example, the Maintenance, Repair

    and Operating supplies category has

    thousands o suppliers. But 90 percent

    o Boeings purchasing is with only

    10 percent o them.

    Bobby Fales, the category leader or

    operating supplies, explained the need

    or streamlining.

    We currently have 200 screwdrivers

    in our online catalog, he explained. By

    reducing the number o items available

    or ordering, we make it easier and aster

    or employees to nd what they need.Doing business with ewer vendors

    helps Boeing build relationships with

    suppliers, so they become partners,

    working together to reduce costs rom

    sourcing to delivery to the internal use

    o non-production goods.

    When it comes to getting airplane

    engines delivered on time, working with

    ewer, key suppliers has other advantages

    Yoo said.

    Weve designated some suppliers

    as core carriers, which means they have

    the right equipment and skilled drivers tosaely transport Boeing goods, Yoo said

    In turn, these core carriers can invest

    more in their business with the condenc

    that Boeing wantsand needsthem

    to succeed. n

    [email protected]

    Approachingour suppliersas One Boeingallows us to

    leverage savings,improve quality andbe more ecient.

    Delores Alexander, IT leader or

    Supplier Management

    PHOTOS:(Above let)A orklit purchasethrough Supplier Management makes iteasy to transport an engine into the EveretWash., actory or assembly onto a Boeing777. GAIL HANUSA/BOEING (Right)Jack Stendah

    let, and Gil Molinari, both with PropulsionSystems in Commercial Airplanes, load anengine into an engine buck purchasedthrough Supplier Management. An enginebuck is used to move the engine in theactory to the production line so it can beinstalled on a 737. MARIAN LOCKHART/BOEING

    34 BOEING FRONTIERS / MARCH 2013

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    From its beginnings as a leisure carrier

    serving a handul o exotic destinations,

    SilkAir has grown to become one o the

    leading regional airlines in the world.

    SilkAir, the regional wing o Singapore

    Airlines, now operates 300 weekly fights

    to 42 destinations in a dozen countries,

    with Singapore as its hub. Last year alone,

    SilkAir added to its network Darwin, Aus-tralia; Wuhan, China; Hanoi, Vietnam; and

    Visakhapatnam, India.

    That growth is planned to continue this

    year and beyond.

    With the positive long-term prospects

    or the Asia-Pacic air travel market, SilkAir

    is aiming or double-digit annual capacity

    growth over the next 10 years, said SilkAir

    Chie Executive Leslie Thng.

    To take advantage o the opportunities

    in Asia, SilkAir will soon begin its most

    important transormation. The airline will

    SPREADING ITS WINGSWith new Boeing 737son the way, SilkAir looksto expand its reachBy Wilson Chow

    transition rom its feet o Airbus airplanes

    to Boeing. In November 2012, the airline

    ordered 23 Next-Generation 737-800s

    and 31 737 MAX 8s worth $4.9 billion

    at list prices.

    The rst 737s are set to arrive in

    early 2014.

    The purchase o these new Boeing

    planes will enable us to spread our wings

    urther to even more destinations and

    increase capacity on existing routes,

    Thng said.

    The 737-800 has more range and can

    carry more passengers than the plane it

    is replacing, Thng noted.

    Additionally, SilkAir passengers willexperience the Boeing Sky Interior in the

    737s. It eatures modern sculpted sidewalls

    and window reveals, LED lighting that

    enhances the sense o spaciousness, and

    larger pivoting overhead stowage bins.

    This year looks to be an exciting

    one or SilkAir as we gear up and lay

    the groundwork or the arrival o our new

    Boeing aircrat, Thng said. Our vision

    is to be the worlds leading regional

    ull-service network airline. n

    [email protected]

    The purchase o thesenew Boeing planes willenable us to spreadour wings urther toeven more destinationsand increase capacityon existing routes.

    Leslie Thng, SilkAir chie executivePHOTO: SILKAIR

    1989 Begins operations as Tradewinds the Airline, operating

    McDonnell Douglas MD-87 aircrat

    1992 Tradewinds renamed SilkAir

    20052008 Only regional airline to break into Travel & Leisure

    magazines coveted list o worlds Top Ten Airlines

    in 2005, 2006, 2007 and 2008

    20072008 Winner o Best Foreign Route Airline (outside

    the U.S.) Award in Conde Nast Travelers Annual

    Readers Choice Awards in 2007 and 2008

    2011 Named Regional Airline o the Year by Centre or Aviation

    2012 Orders 23 Next-Generation 737-800s and 31 737 MAX 8s

    and begins a feet transition to Boeing airplanes

    The Silkroad

    GRAPHIC:An artists concept o a737 MAX 8 in SilkAir colors. BOEING

    36 BOEING FRONTIERS / MARCH 2013

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    MILESTONES

    SERVICE AWARDS: Boeing recognizes the ollowing employees in March or their years o service.

    55 yearsJames HughesJean ReidRichard Sullivan

    50 yearsRichard HatcherCarl Kurtz

    Barbara RiceSharon Wilkins

    Thomas Zer jav

    45 yearsArie BanayRobert ElliottGary GummoeFrederick KuiperRalph Lauenstein

    Tommy MunozWilliam Rogers

    40 yearsPablo Ajeto

    Lance AkutsuKurt BauschDebra BrosiusRussell BrownJames CisnerosWilliam CooneyLouis Davis

    Albert DowsingMarilyn DwyerGary EasterLarry EppsDavid ErnstKevin FeissnerWilliam FinnieScott Grasso

    Charles KerekesCharlene Kramer

    Thomas McCartyMichael McLeanBradley MernaPatricia MillerStanley PietruskoEdwin RamseyDonald RothRoger SchiwitzRobert SilinskyGary UrquhartConnie Velazquez

    Anthony VincentSteven Warren

    Michael WebbVictoria Wilson

    35 yearsDenise AdamsNeil AndrewsDouglas Arpke

    Ann BakerMichael BannerRenee BarnhartMichael BartonDeborah Bateman

    Victor Beckmann

    William BeegleCynthia Bennett

    Thomas BerkelEileen BertelDavid BertinoDaniel BlumenthalSteven BooyRobert BoubionGary BoyettKenneth BreidingLaurie BriggsJames BristerJonathan BroughtSusan BryanMatthew Bueser

    Alan BuitekantJoe BuoyDanny CageJames CainRoberto CanlasRichard CarlRobert CatanachChi-Fang ChenCurtice ChenowethWilliam ChristiansenPatrick CimballDick ClydeMark ConnorRowland CooperCatherine CorriganBarran Coverson

    Thomas CoyleCraig CrenshawKathy CresseyGeorge CrumpDan DawsonEugene DebortoleJack DenigrisJoseph DiambriKevin DoubekScott DudaRoy DunKim DuvallRoger EngelbartMaureen EngelmeyerDonald EstesRicky EverettSteve FarrowGordon FinchStephen Finch

    Thomas FixelAnn ForsbergLee FrazierPeter Frost

    Dorothea GallardoDoretta Gamboz

    Teresa GannDaniel GarciaMichael GauthierWesley GeeCari GeisslerDiane GillEdward GishLorraine GlasgowKaren GoldenJaime GonzalezRandall GoobyRichard Gores

    George GorhamVicki GoverdeCheryl GrahamJanice GreeneWillard GreeneldGlenn GrinWilliam GrosskruegerJoseph GrygielDale GussDavid GuthrieJoseph HanerStephen HaleJerry HarkeHuey HarrisonJorda HatchDarrell HeadingsMary HendersonMichael HerbstreitLarry HillMichael HillRita HillScott HoisingtonNeil HolleyJon HoltmanMichael HopkinsKevin HorsallRaymond Horstman

    Adrienne HowardAlexander HowardJudy HoweJohn HuenegerSteven HughJe HughesSteven IckesCharles InsleeDebra JacksonDouglas JonesEdward JonesHerman JonesEdward KimbleCatherine KleinRaymond KleveDennis KlopstadRobert KnudsvigRobert KochRoy KolerMichael KomlosNathan KopLester KronaKeith KrummDonald KuchDonald Lamont

    Andy LaquerHugh Lawrence

    Michael LeClairDenise LeidholmRonald LeskovarLori LewisCharlie LiaoJohn LiedtkeDawn LockremWilliam LoescheLynn LothusNorman Loney

    Arthur LumThomas MartinezJohn MasonRandy Mathiesen

    Jimmie MathisAlok MathurJohn McCallister

    Andrew McGannCheryl McGeeGregory McManusMohammed MemonRichard MeyerColleen MillerJames MillerEdward MooreHugh MooreBarbara MorrisonRoy MosolGail MunsonSteve MunsonShawn MurphyBrian NewarkRaymond NewtonSherry Nishimoto

    Thomas NondorEdward OchoaJames ODellMark OlsonRandall OlsonJerey OmoriKendall PalmerSurendra ParekhBarry PetersSteven PetersonMark PettitJessica PhippsMichael PiccirilliBetty PierceClark PilkentonGeorge PinickBradley Poirier

    Vicki PostRonald PrachtRandy PriceJohn PryorDavid PurdeyBrian RandlesWilliam RenzBelinda RhodebeckMary RigneyStuart RistineKevin RitlandGlenn RobersonGregory RoederDavid RuesterSteven SadowskiChristopher SandKrishnan Sankaran

    James SantoniTerry SchampMark SchneiderNancy SeverCraig ShackellMaria ShearerMyron SherrardRobert SherrillJohn Shimojima

    Anthony SikoraRick SleisterHollisann SmithJames SmithLaurie Staples

    Mark StarihaElizabeth StevensJerey StockmanCharles StowGregory StroudRandall

    StuckenschneiderWilliam SturgeonDonald SullengerRobert SummerrisePaul SwansonGary TarapackiPhillip ThebertRichard ThomasLarry ThompsonFrank ThrashLouie TurnerRonald VanhoyRoberto VillacarlosDavid Walker

    Thomas WalkerHarlan WallDonald WaltherDean WarnsMitchell WarthenRichard WeberRoss WhiteheadDennis WileyDolan WilliamsDonald WilliamsJames WilliamsJames WilliamsNathanael WilliamsDavid WongJohn WrightRichard YorkMarvin ZabelRobert Zimmerman

    30 yearsShelly AdamsLucille AlbertRicardo AlvarezJerey AndersonRoy ArmstrongJames AthanCraig AustCharles BakerJose BarrerasBrian BarryDonald BennettBlane BensonCharles Beuyukian

    Mark BeyerPeter BloomeldMichael BoatzJames BradshawDennis BrauningWilliam BrillRobert Bryant

    Anna BueskingVictoria BurquinJames ByersGregory CampbellPatrick CappettoJerey CarneyPaul Carreiro

    Margaret CarterDonald CaseyDavid CasperEdward CastanedaPeter ChangWilliam ChildsChristopher CooperRichard Crandell

    Amy CrosbieChristine DaudermanZana DaudtChristian DavisMichelle DavisMichael DernerSteven DeutschSteven DietzmanJohn Dikun

    Tri DinhMichael DorcyDiana EspRobert FerdonGuadalupe FigueroaGhertana FosterSylvia FranklinPerry GabbardJames Ganley

    Alejandro GarciaRonald GayeldPhilip GemeinhardtElizabeth GibsonHarold GillardFredrick GloverDavid GordonRaul GrajedaRaj GuptaJohn HarrisonMichael HealeyLaura HebelerGeo HenningScott HenryCarolyn HerrinMark HertichDavid HicksJames HiddleDebra HillDean Hooks

    Timothy HuegelRenee HunterLevester IsaacLori JenkinsRobert JeskeFred JohnsonJerey JohnsonScott Jones

    William JuiAllen KaumanScott KeiderLarry KendrickJames Klein

    Andrew KowalskiFrank KruseFrederick KuhnPamela LaiRobert LaingKenneth LawsonFred LeavenworthDonald LeeGregory Lieu

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    IN FOCUS

    A U.S. Air Force CV-22A rom the 71stSpecial Operations Squadron at Kirtland

    Air Force Base in New Mexico perormsa training fight earlier this year overcentral New Mexico. The CV-22 is aspecial operations version o the Bell-

    Boeing V-22 Osprey. Another version, theMV-22, is operated by the U.S. MarineCorps. The V-22s unique tilt-rotorconguration gives it the capability tocruise like a xed-wing aircrat and takeo and land vertically like a helicopter.

    The Osprey has been used extensively on

    military missions in Aghanistan and Iraq.PHOTO: JIM HASELTINE/HIGH-G PRODUCTIONS

    Flight o the Osprey

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