FREQUENTLY ASKED QUESTIONS (FAQs) - … · FREQUENTLY ASKED QUESTIONS (FAQs) ... Only the admin users for MoRD, ... There is no restriction on specification of L1 and L2 users

FREQUENTLY ASKED QUESTIONS (FAQs)

(V1.0) For

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FAQs Page 2 of 18

Version Control

S.No Version No Date of Release Remarks

1. Ver1.0 27th Jun 2017

First Release of FAQs based on queries reported by users either

on helpdesk portal or through telephonic conversation. Finance

has been excluded

FAQs Page 3 of 18

Table of Contents

1. Access Management ................................................................................................................................................ 4

2. Proposal Management.............................................................................................................................................. 5

2.1. Project Application ........................................................................................................................................... 5

2.2. Initial Screening ................................................................................................................................................ 7

2.3. Qualitative Appraisal ........................................................................................................................................ 8

2.4. PAC-EC ............................................................................................................................................................ 9

3. Project Management .............................................................................................................................................. 11

4. Training Centre Management ................................................................................................................................ 12

5. Training Management ............................................................................................................................................ 13

6. Placement Management & Tracking ..................................................................................................................... 15

7. Project Monitoring ................................................................................................................................................. 17

FAQs Page 4 of 18

1. ACCESS MANAGEMENT

SN Question Possible Solution

1. Who will create the users in the MRIGS?

Only the admin users for MoRD, SSM and CTSA/ TSA are

created by the database administrator. All other users are either

automatically generated or are created by the respective

administrator of MoRD, SSM and CTSA/ TSA.

2. How many users can be created in the

MRIGS?

The MRIGS allows creation of indefinite number of users

under each stakeholder. There is no restriction on number of

users.

3. Can all users under a stakeholder access all

the processes?

The MRIGS is role based. Unless a required role is assigned to

a user, he/ she cannot access the process group/ procedure.

4. How do I create users in MRIGS?

First create the profile of the user using “Stakeholder” under

“Access Management”. Assign role using “User

Management” and submit the form. The default password will

be “p326@MORD”

5. How do I change my MRIGS password?

After logging into the MRIGS, click on your name on the top

right corner of the screen, you will find the option to change

the password. When you log-in for the first time, the MRIGS

will ask you to change the password.

6. Can my password be the same as previous

password?

You cannot use the last 4 passwords while changing the

password.

7. How to retrieve the password, in case I

forget it?

Go to ruralskills.in and Click on the tab “login”

Do not use the user id and password, and click on the link

“forgot password”

Enter Login id, a link on the email id associated with the user

id will sent to retrieve the password.

8. How do I (admin) block users, if they leave

the organization?

Go to user management: Click on right symbol against the user

from the list of the users - Change the status from “active” to

“inactive” in the first half of the screen

9. How can Admin reset password?

Go to user management under access management after login

through admin credentials, select the user and submit. The

password will be reset to default password.

10. How to unlock users?

At times, the user id gets locked due to wrong usage of

password multiple times (5 times) in a single day. In that case,

admin can unlock the user by using the unlock function under

access management.

11. What is difference between “Unlock

users”, Reset Password” and “Forgot

Password”?

“Unlock Users” simply unlocks the user and does not change

the password and is acted by the administrator.

“Reset Password” changes the password to default password.

May be used when the user has forgotten the password by the

administrator

“Forgot Password” is to retrieve the password by the users (not

by the administrator)

FAQs Page 5 of 18

2. PROPOSAL MANAGEMENT

2.1. PROJECT APPLICATION


1. Which log-in id should a PIA use to file a

Project Application?

To file a proposal, the PIA has to use the PIA admin login

(PRN login). This is the only function allowed through admin

user id as a lot many PIAs are novice and giving the process in

user id would have created chaos and huge number of queries.

2. How does a PIA file a Project Application?

To file a project application, submission of “Organization

Profile” is pre-requisite. The organization profile is common

to all project application. Project specific parameters are

recorded through Project Proposal function under proposal

management process group.

3. Can a PIA change his organization profile?

Yes. A PIA can change his organization profile any time he

desires. Each time the PIA makes changes in the organization

profile, a new version of the organization profile is created.

4. Does changes in the organization profile

affect the already submitted proposal?

No. Any change in organization profile does not have

retrospective effect. The last submitted version on the date of

submission of a project application is freezed with the project

application and cannot be edited or changed.

5.

While accessing the Project Proposal

Module, the message is popping that NITI

Aayog registration is required.

The PIA should go to NGO Darpan portal and register with the

NITI Aayog. The registration details are required to be updated

in MRIGS through “NITI Aayog Registration” function

available under “Tools” process group.

6. Can a PIA make any changes in the

submitted Project Application?

No. Once a Project Application has been submitted by the PIA,

no changes are possible in the project application which

includes the last submitted version of the organization profile.

If a PIA is of the opinion that it has missed some information

in the organization profile or wrongly mentioned some data or

wrongly uploaded some document in the last submitted

version of the organization profile, it can always change the

data/ document which will create a new version of the

organization profile. The new version of the organization

profile will not impact previous project applications submitted

by it.

7. Are all parameters in the Organization

Profile mandatory?

No Parameters is mandatory in Organization profile unless the

user PIA declares the parameters as “Yes”.

8. If a PIA does not fill all parameters in

organization profile, what will be impact?

IF a PIA does not fill all parameters, as applicable, it may

impact the category and technical score and the parameter will

not be available for initial screening which may lead to

rejection of the project application during initial screening.

9. Who determines the project category? The project category is determined by the MRIGS based on

predefined logic.

FAQs Page 6 of 18


10. What is the project category in case of a

project proposal submitted as consortium?

In case of consortium, the highest project category among the

participating PIAs is considered as the project category for the

project proposal.

11. If a Champion Employer is in consortium

and is not the applicant PIA, what will be

the project category?

If Champion Employer is not the applicant PIA and project

category of the champion employer is higher than the applicant

partner, the project category of the applicant partner will be

considered as project category. The project can be considered

as a project by a champion employer only when the champion

employer is an applicant partner.

12. How the project cost in a project

application determined?

The cost of a project in a project application is validated by

Project Cost Component with the fund eligibility. Welfare

Cost component is over and above the project eligibility.

13. When is a project considered as submitted?

In case a project application is being applied as “single”, it is

considered as submitted once the applicant PIA submits the

project application. In case of consortium, the application is

considered as submitted when the consortium partner approves

the project application. The date of submission will be the date

of approval by the consortium member.

14. Which Financial years are considered for

the project application?

The MRIGS does not allow application filing if financials of

2015-16 is not uploaded and declared “audited”.

15. Which financial years are considered for

calculating average turnover in MRIGS?

For non-NSDC partner applicants, FY 2015-16, 2014-15 and

2013-14 are mandatory and for NSDC partner applicant, FY

2015-16 is mandatory till June 30th, 2017.

16. Can a PIA submit an application with

technical score less than 10?

No. at the time of submission of the project application,

technical score is validated.

17. Can a PIA change the QA documents

submitted with the project application?

No. The PIA can provide additional document through

document upload section. Base documents (submitted with the

project application) will remain as submitted.

18. What is the maximum size of the document

that can be uploaded?

30 MB and for Financials and Curriculum and course content,

it has been increased to 60 MB.

FAQs Page 7 of 18

2.2. INITIAL SCREENING


1. How many users are required for

completion of initial screening?

At least 2 operations users are required to complete the two-

staged Initial Screening procedure.

2.

We are not able to see all project

application in the initial screening module?

Project applications for Additional target and Industrial

internship will not be available for initial screening in the log-

in of SSM.

3.

When an initial screening of a project

application is considered as completed?

The procedure is considered as completed when the L2

(recommendation of the initial screening) has been submitted

by the L2 user.

4.

Can the same user perform on both the

modules – initial screening and

recommendation of initial screening?

No. The user who has performed initial screening will not get

the edit rights in recommendation of initial screening function.

5.

Is there any restriction on L1 and L2 users

for initial screening?

No. There is no restriction on specification of L1 and L2 users.

The only restriction is that the same user id cannot be used for

performing on both the modules.

6.

If L1 in initial screening has wrongly

process the project application, how to

correct it?

L2 (recommendation of initial screening) has the rights of

“send back to L1”

7.

If L2 in initial screening has wrongly

process the project application, how to

correct it?

After decision of L2, the initial screening stage is considered

as completed and mail of the decision is sent to the respective

PIA. There is no option to revert the decision of L2 in the

MRIGS. It can be done only after extraordinary approval of

MoRD.

8.

The “Submit” button does not appear at the

bottom of the screen in initial screening.

You have not verified the application fee submitted by the

applicant. Select decision on Payment decision and click on

“proceed”.

9.

Some documents are not visible as

required under notification 20/2017

The documents are not visible because the applicant has

chosen not to upload the document. If the applicant does not

declare a parameter as “yes”, documents are not demanded in

organization profile.

10. In some cases, financial certificate is

appearing but not the ITR.

The PIA has declared “No” against ITR. It also means that the

PIA has not filed ITR.

11.

If an appraisal response is “Yes” against

any of the special conditions in initial

screening, do I need to verify each

document with remarks?

No.

12. Is remarks mandatory for document

verification?

Yes. Whether the document is acceptable or not acceptable.

13. Can I submit the Initial screening form

without final remarks?

No

14.

Why 2 dates are being captured in initial

screening?

“Initial screening done on” is a user input and is expected to

be actual date of screening whereas “Initial Screening result

entered on” is system date, the date on which the form is being

submitted and cannot be changed by the user.

FAQs Page 8 of 18


15.

What decision criteria are available for

Initial Screening?

For champion employers – Recommended for PAC-EC or Not

recommended for PAC-EC and for non-champion employers -

Recommended for QA or Not recommended for QA. L2 gets

an addition decision parameter – Send back to L1.

16. Is L2 required to follow the

recommendations of L1?

No. L2 can independently decide on the project application.

The decision of L2 is final irrespective of the decision of L1.

17.

What Additional roles does L2 play in

initial screening, if any?

Deciding on QA appraisal fee wherever required (non-

champion employers) and If other states’ QA has been

considered, no QA Fee will be required to be specified.

18. Can I see the proposal details of the project

application?

Yes. Link given in the top half of the form.

19. Can I see the list of other project

applications filed by the PIA?

Yes. Link given in the top half of the form.

20.

What happens if the project application is

not-recommended at Initial Screening

Stage?

The project application will appear in PAC-EC agenda as “For

information”

2.3. QUALITATIVE APPRAISAL


1. How do we define the QA fee? Through “Project Appraisal Fee” module under Proposal

Management Process group.

2. When can we proceed with the QA? After submission of “Document Upload” form by the PIA.

3. What if the QA fee prescribed by the State

is 0?

Still the PIA has to submit through document upload as he/ she

has the privilege of providing additional document.

4. What if the PIA does not submit the

document upload form?

The privilege of the PIA will lapse and you can proceed with

the QA based on the base document.

5. How much time does a PIA get to submit

document upload form? 15 days excluding the date of completion of initial screening?

6. Can we accept the QA of other states for

our state?

Yes. The right is to be exercised during initial screening only.

If Initial screening has been completed without exercising the

option, you cannot consider the QA of other states.

7. What happens if the QA of other state has

been considered?

The project application is sent to PAC-EC agenda and QA

process is by-passed.

8. Can an applicant submit fee other than

prescribed?

The MRIGS does not validate the fee entered by the PIA. The

fee displayed is only for information to the PIA.

9. How do we calculate normalized score?

The scores are automatically displayed on selection of

appraisal parameter. Click on “Calculate Normalized Score”

and the normalized score as per notification 20/2017 is

calculated.

10. Can we print the Score Sheet of QA? Yes. Click on “View and download Score Card”.

11. Can the errors of L1 be corrected in QA? Yes. L2 has the discretion of sending back to L1.

FAQs Page 9 of 18

12. Which document are required to be

uploaded in QA by appraiser?

The distinction has been provided for Appraisal report, Score

Card and Relevant Document. Relevant document gives

option to describe the name of the document and multiple

document can be uploaded.

2.4. PAC-EC


1. How to create PAC-EC Agenda? Go to “PAC-EC Agenda” module under proposal

management, click on “create PAC/EC agenda”.

2. Which project applications will appear in

PAC/EC Agenda?

Project Application which have been recommended in Initial

Screening (Champion Employers) and Qualitative Appraisal

(non-Champion Employers) and whose PIA Feedback has

been submitted by CTSA will appear in first half of the screen

for selection.

All not-recommended project applications will be displayed

for information of PAC/EC and will mandatorily form part of

the agenda?

3. Some project applications are not available

in PAC/EC Agenda?

The reason may be that the QA, or PIA feedback or Initial

Screening (for Champion Employers) has not been submitted

in the MRIGS by L2.

4. Some project applications are not available

in PAC/EC Decision L1?

The reason may be that the QA Decision date, or PIA feedback

date or Initial Screening Date (for Champion Employers) is

later than the proposed date of PAC/EC.

5. Will the “FYI” project application will

appear in next agenda?

No. once a project application has been considered in one

agenda, it will not be available in subsequent agenda except

one condition – Deferred.

6. We forgot to include some of the project

applications in the Agenda created.

Create a new agenda with the same date of first agenda and

select the project applications and submit. The new agenda

will be termed as supplementary agenda and will appear in

PAC/EC decision along with the primary agenda.

7.

PAC/EC has decided on changing the

project proposals of the applicant PIAs,

either reduction in target/ increase in

target/ districts proposed for training/

trades proposed by the applicant etc. How

do we modify in the system?

In PAC/EC Decision L1 and approved by L2, select option

“Approved with changes”, the proposal will be opened in edit

mode in PIA login and the PIA can modify as per the

instructions recorded in PAC/EC Decision L1. After

submission by the PIA, the proposal has to be approved again

using L1 and L2 of PAC/EC decision.

8. The applicant did not align the project

proposal when approved with changes? Resend the proposal with “Approved with changes”.

9. We have submitted each proposal in L1 but

no project application appears in L2.

Probably you have not submitted the L1 form. After taking

decision on each project application, the PAC/EC form is also

required to be submitted.

10.

A proposal was supposed to be approved

with changes but was wrongly “approved”

by L1.

L2 can send back the proposal back to L1 for amendment of

decision.

FAQs Page 10 of 18


11.

L2 also wrongly approved the proposal

with wrong decision, how to correct the

situation?

L1 and L2 can send back the proposal to PAC/EC Decision L1

through Sanction Order recording module.

12. A proposal was wrongly approved in

Sanction Order Recording, including L2.

The defined process of database reversal approval is to be

adopted.

13.

Can secondary agenda be generated after

PAC/EC Decision L1/L2 has been taken

for any date of proposed PAC/EC Agenda?

No. the agenda is considered as completed.

14.

Can we generate an agenda for a different

date but record the same date of actual

PAC/ EC in PAC/ EC Decision L1

module?

No

15. How can we download the Agenda? Click on download on the dashboard and the PDF of the

agenda is displayed which can be downloaded.

16.

How can we download the comprehensive

summary of the appraisal of a project

proposal?

Open the agenda, click on the download against any of the

proposal, the comprehensive summary of initial screening, QA

and PIA feedback with brief summary of the proposal is

displayed for presenting before PAC. The same can be saved.

17. What should be done after recording

sanction order? PPWS is to be filled by the PIA for the sanctioned project.

18. When can a PIA fill the PPWS? Once the sanction order has been recorded, PPWS can be filled

by the PIA under Project Management.

19. What are other steps after PPWS to be

completed by SSM?

Go to project management process group and record the

procedures in sequence – MoU -> Fund Release -> PCO under

Project Management and the project commencement date will

be set for the project. Without PPWS, MoU cannot be

submitted.

20. What is required under MoU?

Under MoU, scanned copies of all the documents required to

sign MoU – Sanction order signed by PIA, MoU, Standard

Terms & Conditions, any Special Terms and Conditions, any

revision of sanction order, any revision of MoU, bank details

and document etc.

FAQs Page 11 of 18

3. PROJECT MANAGEMENT


1. Is PPWS required to be approved by SSM? Yes. After approval, the PPWS is freezed.

2. When can a PIA submit PER? After the project has been sanctioned.

3. Is PER required to be approved by SSM? Yes.

4. Can PER be sent for modification? Yes.

5. Why is meant by Sanctioned Project Set-up

and Proposal Conversion?

These two are exceptional modules for taking onboard the

projects which were a) received offline and sanctioned offline

(sanctioned project set-up) or b) proposals were received online

and sanctioned offline without following the online appraisal

process.

6. Can we use these modules to sanction

projects?

No. These are exceptional modules and the authority of approval

lies with MoRD. These modules are mutually exclusive to each

other and the online appraisal process.

7. How to sanction projects sanctioned before

March 31st, 2016?

It is two stage procedure. Once recommended by L1 through

“Sanctioned Alignment Recommendations” and approval by L2

through “Sanctioned Alignment Approvals”.

8. Can the sanction alignment proposed by

PIAs be modified?

Using the L1 and L2, the projects aligned to CNN can be sent for

modification with instructions. The projects can be modified by

the concerned PIA only.

9. Is there any time limit for the PIA to resubmit

the projects sent for modification? Yes. 15 days.

10. What if the PIA does not align within the

stipulated time frame?

Resend the project for modification using the procedure

explained above.

11. When can a PIA start batches?

Before starting batches, the pre-requisites are – DD approval of

the training center, Curriculum design followed by Training Plan

creation (activity planner) and registration and selection of

candidates.

12. Can curriculum designed for one project be

used for another project?

Yes. Provided the training duration of each component of the

course (group of trades) is exactly the same.

13. Is PIA required to design training plan for

each project separately?

No. The training plan designed for one project can be imported

for another project provided the training duration of each

component of the course (group of trades) is exactly the same.

14. Can an executive of the PIA be assigned

multiple projects?

Yes. Using Project Assignment, PIA has to indicate the

assignment of executive to different projects.

15. How does a PIA indicate internal placement

target provided in the SOP?

“Internal Placement Target” under “Project Management”

process group.

16. What is GP saturation?

As defined in DDU-GKY policy, a PIA is required to suggest the

village panchayats where it intends mobilize candidates in a

block/ district. The GP saturation is also subject to approval SSM.

17. Can a project be closed? A project can be closed using “Project Closure” Module.

18. What is the impact of Project Closure? No operation can be performed related to the project.

FAQs Page 12 of 18

4. TRAINING CENTRE MANAGEMENT


1. What is Centre Allocation?

Center Allocation means a training centre infrastructure,

residential facility infrastructure and human resources are

clubbed together by operations and are proposed by PIA Ops

to Q Team for Due-Diligence.

2.

Why there are separate modules and not

one module for Centre creation for a

project?

The modules have been segregated to create unique identities

of each component (TC Infrastructure, Residential facility and

Human Resources) so that the changes in each component of

centre can be considered when a centre is operational. For

example, a trainer may be transferred from one centre to

another centre which is independent of approval of the training

centre, additional trainers may be assigned to the training

centre. The training infrastructure may be used for another

project (multiple allocation of a training centre/ residential

facility).

3. What is “Edit Allocation”?

This function is available with SSM to send an approved centre

for modification which may be requested by a PIA for changes

in Trades or amendments in training centre infrastructure or

residential facility(s).

4. What is meant by Active/ inactive centres

in the MRIGS?

The status of the centre may be changed to Active/ Inactive is

simply to indicate that there is no training going on in the

centre assisting the SSMs to schedule inspection. The change

in status does not affect any operation related to the Training

Centre. This is only informative and has no practical impact on

data processing.

5. How is it different from Closed Centre?

If a centre is marked closed, no operation can be performed

related to the training centre like inspection, placement, desk

verification or physical placement, financial transaction

related to the centre etc. A centre closed means closed forever

and all the resources are freed to be allocated to any other

project or the same project.

6. Can a PIA update the status of failure of

equipment through MRIGS? Yes. Through TC-Daily Facility Update.

7. Can training continue after closure of

residential facility?

Yes. Residential facility may be closed using “Residential

Facility Close” function and all enrollment will be non-

residential as there will be no residential facility attached to the

centre.

FAQs Page 13 of 18

5. TRAINING MANAGEMENT


1. When can a PIA start registration of

candidates (recording mobilization)? After allocation of training centre to a project by OPS Team.

2. Is complete data is required during

mobilization?

No. The registration will be in draft mode. Mandatory fields and

documents will be required for submission of registration form.

3. What is meant by “Selection of Candidates”?

“Selection of Candidates” is internal check procedure in which

only those candidates appear whose registration form has been

submitted.

4.

Can a candidate registered through one

centre be transferred to another centre if the

candidate wishes to enroll in program being

run by the other centre?

Yes. If a candidate is not enrolled or has been dropped out can be

transferred to another centre using “Candidate Search and

Transfer Request”. A candidate may be retained by a training

centre for a period of 90 days from the date of registration. If

transfer request is not approved by the transferor PIA, the

candidate is automatically transferred after 48 hours (2 days).

5. I am not able to see the trades (trade codes)

sanctioned under the project?

It may be possibly due to non-approval of the sanction alignment

proposed by you. Any new trade will be available for selection

only after approval of sanction alignment by concerned SSM.

6.

I am not able to find training plans for the

trades selected during batch creation though

I have prepared the training plan?

Check the trade code for which you have prepared the training

plan (especially before CNN alignment) and the trade code that

you requested for due-diligence. Important fact is “Trade Code”

and not the trade name.

7.

The batch size being displayed is less than

the batch size approved by CTSA during

due-diligence.

The batch size is calculated as prescribed in SOP (10 sqft for

individual training type or 15 sqft for combined training type) and

the batch size will be lowest of the room capacity. E.g., if the

capacity of theory room is 35 but for the practical room it is 32

and IT room it is 30 (no split batch is proposed), the batch size

will be 30 trainees.

8. What is “batch split”?

Batch split is basically splitting of a batch into two groups for

conducting training in IT/ Practical lab for better utilization of TC

capacity. This does not give any separate batch code for the split.

9. When a batch split is determined? Batch Split has to be indicated during creation of a batch with

defined number of trainees in each split.

10. Is it mandatory to assign trainers to a batch? Yes. For domain as well as non-domain trainers. The trainers are

verified during inspection for their training quality.

11. Can we change the batch start date? Yes. The change in batch start date is allowed before the start date

of a batch.

12. Can I delete a batch? Yes. Provided there is no enrollment made into the batch.

13. Can we enroll before start date of a batch? Yes.

14. After start date of a batch, how long can I

replace the enrolled candidates?

Till batch freeze date (10 days from the batch start date. Batch

start date is inclusive).

15. Can I reset the start date of a batch?

Yes. A PIA can only propose for batch reset. The batch reset is

effective only after approval from SSM/ TSA/ CTSA. A complete

trail is maintained.

FAQs Page 14 of 18


16. What is Candidate De-registration and

Manual drop-out?

Candidate de-registration can be done within batch freeze period

for replacement of trainees and manual drop-out can be done after

batch freeze period. Both functions are mutually exclusive.

17.

I am not able to enroll a candidate in a batch

and the message displayed is there is no

vacant seat.

The batch size is determined at the time of batch creation and

enrollment in a batch is not possible beyond the freezed batch

size.

18.

I am enrolling candidates in residential

facility and it is showing there is no

residential facility available.

You may have selected both the genders for enrollment whereas

the residential facility is either for male or female candidates.

Select one gender at a time to enroll in a batch and allot the

residential facility.

19.

I am enrolling a candidate in a residential

facility but it shows no vacant seat is

available.

You may have already allotted trainees the residential facility in

previous batches and since the previous batches are not closed,

residential facility is not free for fresh allotment. Close previous

batches to free space in the residential facility.

20. Can I close a residential facility while a

residential training is in progress? No.

21.

If there is need to close a residential facility

while a residential training is in progress,

how do I do it?

Only after transfer of the batches in progress or termination of

batches in progress, which will free the residential facility for

closure.

22. Can I close a training centre while training is

progress?

No. only termination is possible which will terminate all batches

in progress.

23. Who can terminate a training centre or a

batch?

Training centre or a batch in progress can be terminated only with

the approval of SSM. PIA Ops can only propose.

24. Can I close a batch in future date? No. Batch can be closed as on date or a past date but not prior to

batch start date.

25. How do I update daily training deliveries? Using “Training Progress Update” function under Training

Management Process Group.

26. How can I record the internal assessments

conducted while training is in progress?

Using “Internal Assessment” function under Training


27. Can OJT be recorded in the MRIGS?

Yes. OJT Plan can be submitted through “OJT Plan Submission”,

Actual placement in OJT through “OJT Placement” and

Certificates through “OJT Certification" function under Training


28. How can we record external assessment

results and certification?

The participation of each trainee in External assessment is

recorded through “External Assessment” function. The results are

recorded through External Assessment Results and Certification”.

Each certificate number and copy is required to be uploaded by

the PIA.

29. How to record the assessment of

unsuccessful or ineligible trainees?

The certificate issued by the PIA to unsuccessful or ineligible

trainees is recorded through the same module and is determined

and segregated by the MRIGS.

FAQs Page 15 of 18

6. PLACEMENT MANAGEMENT & TRACKING


1. I am not able to find the employer while

recording the appointment of a trainee?

The employer or the work location under the employer has not

been recorded in the MRIGS.

2. Do I need to create employer or the work

location for each candidate employment?

No. An employer or work location recorded by one PIA is

available for all other PIAs. Therefore, search for the employer

form the search option before creating a new record.

3.

Are Employer records/ Workplace

locations/ Employment Agency required

to be verified?

Yes. But currently the facility has been waived off due to lack

of resources at the end of approving authority.

4.

The candidate has been placed through a

placement agency which is providing the

salary slips. The organization where the

trainee works does not give any salary slip.

How to record the placement?

Such placements are called “outsourced placements”. Create

the placement agency under “Employment Agency” under

Placement Management. While appointing the candidate

(using the Appointment Module), select “on employment

agency payroll” and select the employment agency. The

employer (where the candidate will work) and the work place

is to be selected as done in case of direct employment.

5. What is monthly continuity?

Monthly continuity is to record the employment of the

candidate in each month. The function records not only data of

employment in the month but also the documentary evidence

of the employment for the month.

6.

I got only one document as evidence of

employment, can I still record the monthly

continuity?

Yes. But, you will not be able to verify the candidate as B1

(tracking).

7.

How do I update the second document

when it is received later or correct the data

of employment wrongly entered?

Under tracking, you are provided the facility to rectify the

records – “CTC Edit”.

8. The candidate has left the current job and

has joined another job.

Use “Separation” function to separate the candidate from the

existing job in the MRIGS and use the appointment function

to record new employment.

9. I am not able to submit the new

appointment after separation.

Check on the date of joining of the new job. It cannot be less

that the date of separation from previous job.

10. The candidate has been transferred to a

new work location by the employer.

User “Change in Work Location” to record the change in work

location within the same employer. IF the work location has

not been recorded earlier, record the work location details

under the employer using “Employer Work Location”.

11. If I do not change the work location, how

does it matter as the employer is the same?

During the physical verification of placement, the candidate

will not be available at the work location which has been

indicated in MRIGS hence may be considered as unemployed.

12. I am getting B2 option while tracking the

candidate?

The minimum CTC may be less than the prescribed norms or

both the documents as evidence of employment are not

uploaded in monthly continuity/ CTC edit.

13. For how many months, can I track a

candidate?

Two options are provided. First is within 12 months from the

batch closure month and the other is after 12 months from

FAQs Page 16 of 18


closure of a batch. Thus, a candidate can be tracked till project

closure.

14. I am getting message that UAN is required

while submitting monthly continuity.

If the PF deduction is recorded in salary details, UAN of the

candidate will be mandatory except for the month of joining.

15.

I have entered wrong data in Appointment

of a candidate and also recorded the

monthly continuity.

Till the time the candidate has been tracked (Verified as B1/

B2), the record can be deleted in reverse order using

“Placement Management” under Tools. No approval is

required from the regulatory body as the data has not been

submitted as B1 or B2.

16. I wrongly tracked the candidate as B1/ B2.

How to correct the record?

By using Tracking Management under Tools, a PIA can make

request to the concerned SSM/ TSA for deletion of the

tracking. After approval from the concerned SSM/ TSA,

follow the Placement Management to correct the record for the

relevant month.

17. I get mandatory B1 even after 3 months of

tracking.

B1 Tracking for Three months out of four consecutive months

is required to consider the candidate as placed under DDU-

GKY. However, B1 Tracking is required if a candidate has

financial implications and the B1 tracking may be required for

first 6 months from the month of first joining of job by the

candidate and if the candidate is placed outside the state of

domicile, there is financial implication and B1 tracking will be

mandatory if monthly continuity has been recorded.

18. May I track a candidate as B2 after 6

months from the month of job joining?

Yes. Even if monthly continuity has been recorded in the 7th

month and onwards and the candidate fulfils the minimum

CTC criteria, B2 option can be exercised. B1 becomes

optional.

19.

What is the impact of B2 tracking after 6th

month even if candidate is eligible for B1

tracking?

You may lose on retention incentive that may accrue to you for

the candidate.

FAQs Page 17 of 18

7. PROJECT MONITORING


1.

The Q Team of a PIA has wrongly reported

center due-diligence, what should I (SSM)

do?

You can send back the due-diligence for modification. PIA

Ops will resubmit the allocation for due-diligence by Q Team

and then it will come to SSM for approval.

2.

There is change of trade at an approved

centre, how do we incorporate such change

of trade?

Send back the centre allocation for modification using “Edit

Allocation” function for incorporating the changes in the

centre by PIA Ops, which will be checked by PIA Q Team

(due-diligence) and the centre will come for approval of SSM.

3.

When I go try do inspection using

inspection module, I do not find any record

for carrying out inspection.

Create Sample is pre-requisite to Inspection. If you have not

generated sample before accessing Inspection, the inspection

module will ask for create sample.

4. I created a sample but did not initiate

inspection. Can I use the sample next day?

A sample can be generated between 8:00 am till 8:00 pm and

has to be used on the same day. The sample will lapse if not

used on the same date and has to be generated a fresh next day.

5. I am not able to generate a new sample for

the same centre.

The previous inspection was initiated but not closed

(submitted). Two parallel samples cannot be generated. Only

one sample will be active at a time.

6. Can I discard a sample after initiating an

inspection?

No. as the candidate data is displayed once inspection is

initiated.

7. IF Q team did not complete inspection, can

SSM initiate inspection? Yes. Samples are specific to stakeholders.

8. How do I initiate surprise inspection?

There is no difference in regular or surprise inspection in the

MRIGS. You have to select the type of inspection and the

inspection will be marked as regular or surprise.

9. How do I raise advisories for discrepancies

found during inspection?

In each Tab of Inspection, add Advisory tab is given which

gives predefined heads and sub-heads for raising advisories.

You can put your specific remarks and if some predefined

head/ sub-head is not available, you can select others and raise

advisories.

10. How do I know the status of previous

advisories?

In inspection, previous advisory status with details are

displayed in each section of inspection form.

11. How to close advisories?

Once an advisory has been issued, it has to be complied by the

PIA Ops and closed by the respective stakeholder who raised

the advisory(s) using the Advisory closure module.

12. What is meant by closure of advisory? Closure of an advisory means a decision has been taken –

either accepted or rejected.

13. If I am not satisfied with the compliance of

the PIA Ops, what should I do?

If you are not satisfied with the compliance, you can demand

additional compliance from the PIA using the option in

Advisory closure module.

14. If I reject a compliance, what will happen? The rejected advisories are converted to default for which

default alerts can be issued.

15. What is Upload Legacy Inspection? This module has been provided to record inspections already

carried out in past so that inspection counts and advisories are

FAQs Page 18 of 18


recorded. This function should not be used for current

inspections.

16. How do we carry out desk inspection?

Q Team/ TSA can do desk verification of placements based on

B1 submitted by the PIA Ops. It allows for two months B1 for

desk verification by each stakeholder.

17. How do I generate sample for desk

verification?

The MRIGS will generate samples as described in SOP for

each stakeholder.

18.

Can a PIA request for deletion of B1

verification submitted by it after

completion of desk verification?

No. all tracking and placement data is freezed for the month

after desk verification.

19. What changes in records proposed by a

PIA will require an approval of SSM?

The following change request will require approval of SSM:

1. Batch Reset Request

2. Batch management, consisting of

a. Enrollment Request

b. De-register Request

c. Drop-out Request

d. Reinstate Request

e. Change OJT (in Batch creation) Request

3. Tracking Management

a. B1/ B2 deletion

4. Change in Training centre parameters after approval

20. What changes in records by PIA will not

require an approval of SSM?

Manage Human resources – change in Human resources of the

PIA, batch deletion without any enrollment, Trainee

Information update, Trainee de-register within batch freeze

period, Manual drop-out after batch freeze period will not

require any approval from SSM.

Documents

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