Quick Startup Guide
This guide offers the information you need to get up and running with the Big Fish Games Affiliate
1. How the program works
2. Tools to help you acquire more customers and make more money
3. Reporting to track your referrals and earnings
4. Affiliate News Blog and Weekly Newsletter to stay up to date
5. Free Online Games to attract visitors
How the Program Works
You can earn money by introducing new customers to Big Fish Games by
promoting our games on your blog, social media page, email, and/or website. As
an Affiliate with Big Fish Games, we pay you 70% of the net revenue generated
by qualifying sales from your referred customer for an entire year. Refer a new
customer just once and you will earn from their subsequent purchases whether
or not they are made through your site! A qualifying customer is anyone you bring to our site that makes a game
purchase, has not made a purchase on www.BigFishGames.com in the last
365 days, and is not bound to any other Affiliate.
How do we track this? Once you become an Affiliate, we will issue you an
Affiliate Code (AFCODE). When this AFCODE is used in the links you use to
draw potential customers to our products, a cookie is placed on the potential
customers computer. If this customer is eligible for referral and makes a
qualifying purchase, our system recognizes the cookie with your AFCODE, and this customer is then
bound to your Affiliate account for 365 days. A qualifying purchase is a valid purchase of a game that is
either directly charged and greater than $0, or by redeeming a Game Club credit.
Here is a simple link that you could use to drive a potential customer to our home page
and place the cookie:
Big Fish Games home page
The cookie that is placed on the potential customers computer is good for 90 days unless the customer
clears their cookies. Our program also offers a last touch cookie model: the last Affiliate to drive the
customer to our products is the cookie our system will track if the customer makes a purchase.
Affiliate X drives a customer to our site and a cookie is placed. The potential customer
doesnt make a purchase. On another day, that customer gets referred by Affiliate Y and
makes a purchase. The customer will then be bound to Affiliate Y because they were the
last to refer the customer. The 90 days will start over for each Affiliate that is to last
touch the potential customer.
Commissions are paid only when a qualifying game purchase is made by your bound customer. Backup
CDs are not eligible for commissions and Game Club credits are paid upon redemption.
Commissions that accrue on your behalf in any calendar month are payable to you 45 calendar days or
later after the end of such month. Payments are processed on the 15th of every month, so payment
requests will need to be submitted by the end of the day on the 14th.
Tools to help you acquire more customers and make more money
Our program offers a wide range of tools designed for every level of expertise. You can choose the
technology that works best for you and your goals. The tools described below range from easiest to use
to those that take a little more technical experience. Check out our Tools page for more information:
Links & Graphics EASY
You can create links to specific web pages or games for use on your website, social
media page, or blog. Our Links & Graphics tools are easy to use and require no
special coding knowledge. Choose the web page or game link you want to link to and
the corresponding HTML link, with your tracking code, will appear. Click on Select
Code and then copy and paste this code into your content. When your potential
customer clicks this link, a cookie will be placed. If the customer is eligible to be
referred and makes a qualifying purchase, that customer will be bound to your account
for 365 days.
Satellite Gamesite System (SGS) MODERATE
Our Satellite Gamesite System is a powerful content management system that
automatically fetches, caches, parses, and presents XML content. This program comes
with several stock templates, and you can also create your own. Basic SGS installation
and use requires no coding knowledge. For full installation instructions, download the
SGS .zip, navigate to the docs folder, and then double click the install.htm file. Please
be sure that your hosting service meets the requirements listed in the installation
RSS Feeds MODERATE
You can use RSS feeds of Big Fish Games content on your blog or website. Choose
from over 20 RSS feeds, including new releases, top games, and specific genres such
as Puzzle and Hidden Object. Build your own aggregator or use a pre-built widget.
Use our XML feeds to build dynamic game websites with up-to-date game content. Our
XML feeds contain everything you need to build a custom web presence. For further
information on how the XML feeds are constructed, please see the Web Services
Documentation .zip file located on the top of the XML tool page.
Reporting to track your referrals and earnings
Our reporting tools help you track how much commission youve earned and how these earnings are
coming in. Check out your Reports page for more information:
Our Earnings Report will show you how much commission youve accrued from your
bound customers. You can track this by day, month, or year.
Your New Customers Report will show you how many new customers youve acquired.
New customers can be tracked by day, by month, or by year.
Your Net Customers Report will show your new customers less your expired customers.
Expired customers were bound to your account 365 days ago and no longer generate
commission for you. This report will show you if your rate of customer acquisition is
increasing or decreasing over a specific time period.
Your active customers are the customers that are bound to your account and eligible to
yield commissions. Your Active Customers Report shows you how many customers
you have acquired over time and gives you an overall business picture.
Game Sales Report
In your Game Sales Report, you can see the top 100 games that have been purchased
by your customers. Your Games Report will provide you with game information, genre,
platform (PC vs. Mac), the Site the game was purchased on (i.e. US, DE, ES, etc.), Units
Sold, First Time Purchase (whether this game was included in the first purchase of a new
customer, which tells you whether the game is effective in acquiring new customers), and
Total Sales. You can track by day, month, or year.
Your Campaign Reports allow you to measure the effectiveness of your individual
marketing efforts. You can create your own campaign codes and track the traffic that runs
through each code. Our system will show you the top 350 campaigns, and New
Customers, Units Sold, and Total Commission for each campaign. You can drill down in
each campaign to get more information about the game sales per campaign.
Affiliate News Blog and Weekly Newsletter to stay up to date
Our Big Fish Games Affiliate News Blog is a great way for you to keep up to date with what is happening
with the program. You can find out about our recent announcements, promotions, Catch of the Week
banners, new Collectors Edition games, and World Premiere Exclusives, and retrieve available
marketing assets you can use to promote to your customers. Our ad and Catch of the Week banners are
available in every language Big Fish Games supports. We update our News Blog as soon as promotions
are available so please check back frequently.
We also send our Affiliates a weekly newsletter every Friday that provides news on what is going on the
following week. You can use the information in this newsletter to drive more sales.
Free Online Games to attract visitors
Our Online Games are a great marketing tool to entice your potential customer to download and buy the
full version of the game, making you money. Free Online Games offer stickiness to your site and get the
visitor to return if a sale is not made on the first visit. When a free Online Game has a downloadable
upsell, the conversion is 10 times greater compared to a straight download.
When a customer visits your site and you offer free online play of Cake Mania, that
customer is more likely to buy the game because they can play before downloading.