FR04004 - Higher Apprenticeship for IT, Software, Web ... · Higher Apprenticeship for IT, Software, Web & Telecoms Professionals - Level 4 ... FdSc Communications Systems Engineering

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Issue date: 23 November 2016

Higher Apprenticeship forIT, Software, Web &Telecoms Professionals -Level 4 (England)

IMPORTANT NOTIFICATION FOR ALL APPRENTICESHIP STARTS FROM 22 AUGUST2017Modifications to SASE came into effect on 22 August 2017. Accordingly, SASE publication DFE-00167-2017 appliesboth to new Apprenticeship starts from 22 August 2017 and all Apprenticeships commenced before and notcompleted by 22 August 2017.

For more details of the changes please read the following preface page to the framework document.

Issued byThe Tech Partnership

http://afo.sscalliance.org/frameworkslibrary/index.cfm?id=FR04004

Modifications to SASE came into effect on 22 August 2017. Accordingly, SASE publication DFE-00167-2017 applies both to new Apprenticeship starts from 22 August 2017 and all Apprenticeships commenced before and not completed by 22 August 2017.

The modifications allow for an exemption to the English and Maths regular minimum requirements for people with Special Educational Needs, Learning Difficulties or Disabilities. This means that adjusting the minimum requirements to Entry Level 3 in English and Maths can be considered by the provider, on an individual and case-by-case basis, where all of the conditions of the updated SASE section 18 (Intermediate level) or section 37 (Advanced level) for have been satisfied and can be evidenced. Full details relating to the exceptions eligibility criteria are contained in: Sections 15-23 of SASE for Intermediate Level ApprenticeshipsSections 34-42 of SASE for Advanced Level Apprenticeships

When applying this exemption, providers must STILL consider how to enable the Apprentice to access furtherliteracy and numeracy development – including Level 1 and Level 2 courses – as part of their overall trainingprovision.

The modifications to SASE have also extended the list of qualifications that meet the minimum Englishrequirements to allow for a British Sign Language (BSL) qualification, at the appropriate level, to be acceptedas an alternative to a qualification in English, where BSL is the primary language of the Apprentice.

Full details relating to BSL acceptance are contained in: Section 5(f) of SASE for Intermediate Level ApprenticeshipsSection 28(f) of SASE for Advanced Level Apprenticeships

Furthermore, the SASE modifications have further extended the list of qualifications that meet the minimumEnglish and Maths requirements to allow for the acceptance of a range of UK-wide qualifications, as analternative to qualifications gained in England.

Full details relating to the list of acceptable qualifications are contained in:

Sections 5(g-j) and 6(f-i) of SASE for Intermediate Level ApprenticeshipsSections 28(g-j) and 29(f-i) of SASE for Advanced Level Apprenticeships

The modifications include reference to the new numerical grades in the reformed GCSE system and theminimum grade requirements. A grade 4 (new grading) will be considered equivalent to a grade C (old grading). A grade 2 (new grading) will be considered equivalent to a Grade E (old grading).

Full details relating to the numerically graded GCSEs are contained in:

Sections 5 and 6 of SASE for Intermediate Level ApprenticeshipsSections 28 and 29 of SASE for Advanced Level Apprenticeships

Please note that some frameworks may have English and Maths grade/level requirements that are above theSASE regular minimum requirements. The exceptions relating to the use of British Sign Language or Entry Level3 qualifications, detailed above, do not apply to industry-specific minimum entry requirements. Please checkspecific framework documents to ascertain where this is the case and/or check directly with the Issuing Authorityresponsible for the framework.

The updated version of SASE, and guidance documents, can be accessed here:https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/630068/Specification_of_Apprenticeship_Standards_for_England_.pdf

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/630068/Specification_of_Apprenticeship_Standards_for_England_.pdf

... Higher Apprenticeship for IT, Software, Web & Telecoms Professionals - Level 4 (England)

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apprenticeshipFRAMEWORKS ONLINE

Higher Apprenticeship for IT, Software, Web &Telecoms Professionals - Level 4 (England)




Framework summaryHigher Apprenticeship for IT, Software, Web & Telecoms Professionals- Level 4

Higher Apprenticeship for IT, Software, Web & Telecoms Professionals

This framework includes information on Personal Learning and Thinking Skills

Pathways for this framework at level 4 include:

Pathway 1: IT, Software, Web & Telecoms Professionals

Competence qualifications available to this pathway:C1 - Diploma in Professional Competence for IT and Telecoms Professionals

Knowledge qualifications available to this pathway:K1 - Higher National Certificate in Computing and Systems Development

K2 - Higher National Diploma in Computing and Systems Development

K3 - Diploma For ICT Professionals (Systems and Principles) (QCF)

K4 - Level 4 Cambridge Technical Diploma in IT

K5 - FdSc Computing and Networking

K6 - FdSc in communications systems, security and computing

K7 - FdSc Applied Business Computing

K8 - FdSc Information Systems Management

K9 - FdA Business Management for IT

K10 - FdSc (Hons) Computing and Information Systems

K11 - FdSc in Information and Communication Technology

K12 - FdSc Computing

K13 - FdSc Communications Systems Engineering

K14 - Foundation Degree in Information technology

K15 - Foundation Degree (FdSc) Computing

K16 - NCFE Level 4 Diploma in Computing and Systems Development

K17 - BSc Cyber Security

K18 - BSc Apprenticeship Degree in Digital & Technology Solutions


K20 - Foundation Degree in Computing and IT Practice

K21 - Fd in Electronics and Communications Engineering

K22 - Foundation Degree in Computing

K23 - Higher National Certificate in Computing

K24 - Higher National Diploma in ComputingCombined qualifications available to this pathway:N/A

This pathway also contains information on:

Employee rights and responsibilities




Functional skills




Framework information

Information on the Issuing Authority for this framework:

The Tech Partnership

The Apprenticeship sector for occupations in business and Information Technology.

Short description

This Apprenticeship framework provides the skills, knowledge and competence required tobecome an IT, Software, Web or Telecoms Professional in a wide range of job roles such as:

IT Technical SupportSoftware DeveloperWeb DeveloperDatabase AdministratorTelecoms EngineerNetwork Planner

The Apprenticeship programme combines skills and knowledge with employment in an IT orTelecoms role,meaning that apprentices are paid throughout the programme. Apprentices can apply andimprove their skills in the workplace to complement the instructor-led learning.

This framework includes:

Level 4

Issue number: 22

Framework ID:FR04004

Date this framework is to be reviewedby: 30/09/2018 This framework is for use in: England




Contact information

Proposer of this framework

The e-skills UK Joint Awarding Body Forum and ICT Skills Action Group

Developer of this framework

Name: Harry GoldieOrganisation: The Tech Partnership

Organisation type: Sector Skills CouncilJob title: Apprenticeships

Phone: N/AEmail: [email protected]

Postal address: 1 Castle LaneLondonSW1E 6DR

Website: www.thetechpartnership.com

Issuing Authority's contact details

Issued by: The Tech PartnershipIssuer contact name: Harry Goldie

Issuer phone: N/AIssuer email: [email protected]




Revising a framework

Contact details

Who is making this revision: Harry GoldieYour organisation: The Tech Partnership

Your email address: [email protected]

Why this framework is being revised

Addition of new qualifications and updating contact information.

Summary of changes made to this framework

Addition of two qualifications from Pearson.

Updating email addresses and telephone numbers.

Qualifications removed

N/A

Qualifications added

Pearson BTEC Level 5 Higher National Diploma in Computing - 603/0471/6

Pearson BTEC Level 4 Higher National Certificate in Computing - 603/0472/8

Qualifications that have been extended

N/A




Purpose of this framework

Summary of the purpose of the framework

An Apprenticeship is a job with an accompanying skills development programme designed byemployers in the sector. It allows the apprentice to gain technical knowledge and real practicalexperience, along with functional and personal skills, required for their immediate job andfuture career. These are acquired through a mix of learning in the workplace, formal off the jobtraining and the opportunity to practice and embed new skills in a real work context. Thisbroader mix differentiates the Apprenticeship experience from training delivered to meetnarrowly focused job needs.

On completion of the Apprenticeship the apprentice must be able to undertake the full range ofduties, in the range of circumstances appropriate to the job, confidently and competently tothe standard set by the industry.

This Apprenticeship programme is designed for new entrants to a role in the IT & Telecomssector, and to provide progression and re-skilling routes for existing IT Professionals.Apprentices can work in areas such as:

Software & Web DevelopmentTechnical SupportTelecommunicationsIT Project Management

What is included in this Apprenticeship?

The apprenticeship is made up of qualifications and learning that will provide apprentices withthe skills and knowledge required to become competent in their chosen job role.

The framework includes a balance of content in technical, business and interpersonal areas,designed to ensure apprentices have an appropriate set of skills to operate in today’s IT &Telecoms job roles.

The technical content includes units for Software Development, Web Development, TechnicalSupport, Telecommunications and Databases. In addition the apprenticeshipsupports 'vendor' and industry recognised content from organisations such as Microsoft, Cisco,Oracle, VM Ware and CompTIA.

Aims and objectives of this framework (England)

Why is this Apprenticeship important?




In 2009 e-skills UK published Technology Counts: IT & Telecoms Insights 2010, whichsummarised the findings of research to provide an in depth understanding of the existing IT &Telecoms landscape and forecasts of the future based on the best available intelligence,including new input from over 2,000 employers across the UK.

The research found that there is a need for 110,500 new entrants a year over the next 5 yearsinto IT & Telecoms professional occupations. Apprenticeship programmes provide a vital routeto bring new entrants into this growing area.

The sector will require 20,800 new entrants each year from full-time education, but also57,800 entrants per annum from roles in other sectors and 43,600 per annum from othersources (such as returners to work), which could also be well suited to apprenticeship training.The objective for this Apprenticeship framework is that it will enable an increasing number ofwell-trained new entrants to join the sector over the next 5 years, growing each year from thecurrent number of 8,000 apprentices starting their programme in 2009/10.

How is an apprenticeship delivered?

An Apprenticeship programme is fundamentally designed to be a work-based programme,whereby instructor-led learning can be immediately applied by apprentices in a real workcontext.

The qualifications contained in the framework reflect the overall design of an apprenticeship.The mandatory units from the competence qualification must be assessed in the workplace,and wherever possible, it is recommended that optional units should also be assessed in thiscontext.

The knowledge component (or technical certificate) will generally be taught in an off-the-jobsetting, and assessed using assignments or tests, in order to ensure




Entry conditions for this frameworkThere are no entry conditions for this Apprenticeship framework. However, many employersrequire good (A*-C) A-level or equivalent passes in English and Maths. (nb For more detailedrequirements on entry, please refer to later sections.)

The majority of apprenticeship roles within the IT and Telecoms sector require:

Individuals to be proactive, fast learners; able to work both in a team and sometimesaloneThe ability to focus on assisting customers and colleagues find solutions to problemsThe ability to work logically and methodically, often under pressure to set deadlinesGood attention to detail and the ability to deliver what is required, when it is requiredIndividuals to be open to change and focus on the requirements of the business at alltimes

Roles in areas, such as Software and Web Development would suit individuals who:

Have an interest in design and creativity, with good attention to detailHave a mathematical or analytical mindHave good logical reasoning and problem solving skills

Roles in IT Services would suit individuals who:

Are able to analyse and solve problemsHave an interest in both hardware and softwareEnjoy working to deadlines and under pressure

Roles in Technical Sales and Consulting would suit individuals who:

Have a broad knowledge of technologyHave excellent interpersonal skills and are comfortable presenting to others


...... level 4



Title for this framework at level 4

Higher Apprenticeship for IT, Software,Web & Telecoms Professionals

Pathways for this framework at level 4

Pathway 1: IT, Software, Web & Telecoms Professionals

Level 4


...... level 4

......... Pathway 1



Description of this pathway

This pathway covers all job roles in the IT & Telecoms sector and requires a minimum of 200credits. The expected minimum duration is 18 months.

Entry requirements for this pathway in addition to the framework entryrequirements

Candidates wishing to enter a Higher Apprenticeship will need to have achieved one of thefollowing:

A Levels, or equivalent educational attainmentInternational Baccalaureate or a relevant Level 3 Technical CertificateAn Advanced Apprenticeship (Level 3)Employment within the technology/telecommunications industry for a number of yearsand demonstrated to their employer that they have a reasonable expectation of achievingthe required outcomes of the Higher Apprenticeship. This can be supported by thedemonstration or evidence of prior achievement or performance in the role prior tostarting the Higher Apprenticeship.

Potential apprentices should bear in mind that a Higher Apprenticeship combines thechallenges of higher-level education with full-time employment, and should be prepared for thegreater volume and level of study than in the Advanced Apprenticeship or another Level 3qualification.

Level 4, Pathway 1: IT, Software, Web &Telecoms Professionals


...... level 4

......... Pathway 1



Job title(s) Job role(s)

IT Project Manager Overseeing the development of computer systems to meet aclient's business needs

Analyst Developer Analysing user requirements; researching, designing and writingnew software programs to meet customer needs

IT Service Manager IT Service Manager

Network/Telecoms Manager Managing network growth and development and supervisingtechnical staff


...... level 4

......... Pathway 1



Qualifications

Competence qualifications available to this pathway

C1 - Diploma in Professional Competence for IT and Telecoms Professionals

No. Ref no. Awarding organisationCreditvalue

Guidedlearning

hours

UCASpointsvalue

C1a 501/1787/7 City & Guilds 80 525-565 N/A

C1b 501/1292/2 Pearson Edexcel 80 600 N/A

C1c 601/1690/0 OCR 80 525 N/A

C1d 601/6521/2 BIIAB 80 525-600 N/A

C1e 601/6781/6 Open College Network West Midlands 80 600 N/A

C1f 601/7270/8 NCFE 80 600 N/A

Knowledge qualifications available to this pathway

K1 - Higher National Certificate in Computing and Systems Development


Guidedlearning

hours

UCASpointsvalue

K1a 500/8254/1 Pearson Edexcel 120 480 N/A


...... level 4

......... Pathway 1



Knowledge qualifications available to this pathway (cont.)

K2 - Higher National Diploma in Computing and Systems Development


Guidedlearning

hours

UCASpointsvalue

K2a 500/8253/X Pearson Edexcel 240 960 N/A

K3 - Diploma For ICT Professionals (Systems and Principles) (QCF)


Guidedlearning

hours

UCASpointsvalue

K3a 600/6124/8 City & Guilds 120 525-725 N/A

K3b 601/6933/3 BIIAB 120 522-725

K4 - Level 4 Cambridge Technical Diploma in IT


Guidedlearning

hours

UCASpointsvalue

K4a 601/1118/5 OCR 120 480

K5 - FdSc Computing and Networking


Guidedlearning

hours

UCASpointsvalue

K5a nil New College Durham 240 500


...... level 4

......... Pathway 1




K6 - FdSc in communications systems, security and computing


Guidedlearning

hours

UCASpointsvalue

K6a nil De Montfort University 240 1250

K7 - FdSc Applied Business Computing


Guidedlearning

hours

UCASpointsvalue

K7a nil New College Durham 240 1200

K8 - FdSc Information Systems Management


Guidedlearning

hours

UCASpointsvalue

K8a nil University of Winchester 240 488

K9 - FdA Business Management for IT


Guidedlearning

hours

UCASpointsvalue

K9a nil University of Winchester 240 488


...... level 4

......... Pathway 1




K10 - FdSc (Hons) Computing and Information Systems


Guidedlearninghours

UCASpointsvalue

K10a n/a University Centre Peterborough 240 576 n/a

K11 - FdSc in Information and Communication Technology


Guidedlearninghours

UCASpointsvalue

K11a nil Staffordshire University 240 2400 N/A



Guidedlearninghours

UCASpointsvalue

K12a nil University of Central Lancashire 240 450 N/A

K13 - FdSc Communications Systems Engineering


Guidedlearninghours

UCASpointsvalue

K13a nil Bournemouth University 240 2400 N/A


...... level 4

......... Pathway 1




K14 - Foundation Degree in Information technology


Guidedlearninghours

UCASpointsvalue

K14a nil Northumbria University 240 800 N/A

K15 - Foundation Degree (FdSc) Computing


Guidedlearninghours

UCASpointsvalue

K15a nil University of Derby 240 2400 N/A

K16 - NCFE Level 4 Diploma in Computing and Systems Development


Guidedlearninghours

UCASpointsvalue

K16a 601/7269/1 NCFE 120 480

K17 - BSc Cyber Security


Guidedlearninghours

UCASpointsvalue

K17a nil Edinburgh Napier University 120 1200 N/A


...... level 4

......... Pathway 1




K18 - BSc Apprenticeship Degree in Digital & Technology Solutions


Guidedlearninghours

UCASpointsvalue

K18a nil University of Roehampton 120 1200 N/A



Guidedlearninghours

UCASpointsvalue

K19a nil Teeside University 240 1200 N/A

K20 - Foundation Degree in Computing and IT Practice


Guidedlearninghours

UCASpointsvalue

K20a nil Open University 240 2400 n/a

K21 - Fd in Electronics and Communications Engineering


Guidedlearninghours

UCASpointsvalue

K21a nil Birmingham City University 240 2400 n/a


...... level 4

......... Pathway 1




K22 - Foundation Degree in Computing


Guidedlearninghours

UCASpointsvalue

K22a nil Plymouth University 240 540 N/A

K23 - Higher National Certificate in Computing


Guidedlearninghours

UCASpointsvalue

K23a 603/0472/8 Pearson 120 480 N/A

K24 - Higher National Diploma in Computing


Guidedlearninghours

UCASpointsvalue

K24a 603/0471/6 Pearson 240 960 N/A


...... level 4

......... Pathway 1



Combined qualifications available to this pathway

N/A

Relationship between competence and knowledge qualifications

This pathway covers all job roles in the IT & Telecoms sector. The framework is designed inthis way to provide maximum flexibility for employers and apprentices, due to the constantlychanging job roles and technology requirements in the IT & Telecoms sector.

The Level 4 'Diploma in Professional Competence' contains a wide range of units that can beselected by employers, apprentices and training providers to match any of the job rolesrequired in the sector.

The knowledge qualifications are designed to be suitable for all job roles, and should beselected based on the apprentice's job role. Where a Foundation Degree is used prior approvalmust be obtained from The Tech Partnership.


...... level 4

......... Pathway 1



Transferable skills (England)

Functional Skills / GCSE (with enhanced functional content) and Key Skills(England)

Apprentices must complete or have completed one of the English transferable skillsqualifications and one of the Mathematical transferable skills qualifications listed below in orderto successfully complete their Apprenticeship and this will carry the QCF five credit values. Ifthey do not have these qualifications as part of their evidence an Apprenticeship certificatecannot be awarded.

EnglishMinimum

levelor grade

Creditvalue

Functional Skills qualification in English N/A N/A

GCSE qualification in English (with enhanced functional content) N/A N/A

* achieved before September 2012 and within the 5 years immediately prior to starting an Apprenticeship.

** achieved before September 2012, otherwise at any time prior to starting the Apprenticeship.

MathematicsMinimum

levelor grade

Creditvalue

Functional Skills qualification in Mathematics N/A N/A

GCSE qualification (with enhanced functional content) in Mathematics N/A N/A

* achieved before September 2012 and within the 5 years immediately prior to starting an Apprenticeship.

** achieved before September 2012, otherwise at any time prior to starting the Apprenticeship.

Inclusion of Information and Communications Technology (ICT)

(no information)

Progression routes into and from thispathwayProgression into this framework


...... level 4

......... Pathway 1



Candidates wishing to enter this Higher Apprenticeship will need to have achieved one of thefollowing:

A Levels, or equivalent educational attainmentInternational Baccalaureate or a relevant Level 3 Technical CertificateAn Advanced Apprenticeship (Level 3)Employment within the technology/telecommunications industry for a number of yearsand demonstrated to their employer that they have a reasonable expectation of achievingthe required outcomes of the Higher Apprenticeship. This can be supported by thedemonstration or evidence of prior achievement or performance in the role prior tostarting the Higher Apprenticeship.

Potential apprentices should bear in mind that a Higher Apprenticeship combines thechallenges of higher-level education with full-time employment, and should be prepared for thegreater volume and level of study than in the Advanced Apprenticeship or another Level 3qualification.

Progression from this framework

Following the completion of the Level 4 Higher Apprenticeship framework, successfulapprentices will be able to follow up on their Foundation Degree studies and continue on tocomplete a full Honours degree programme.

Other industry recognised, role-specific qualifications:

Project Management training and accreditation (PRINCE2, MSP, PMI, APM and Agile)Service Management training and accreditation (ITIL, SDI and ISO/IEC 2000 training)Management and Personal Development TrainingA wide range of vendor and core technology training – leading to industry recognisedqualifications.

Some qualifications entitle membership of a professional organisation, offering networking andcareer advancement opportunities.For example, becoming a member of a professional organisation:

The British Computer Society (BCS)The Institute of Engineering and Technology (IET)The Institute of Telecommunications Professionals (ITP)

Other progression opportunities may include further learning in other business area, such asfinance, business or sales.

UCAS points for this pathway:


...... level 4

......... Pathway 1



(no information)


...... level 4

......... Pathway 1



Employee rights and responsibilitiesN/A




The remaining sections apply to all levels and pathways within this framework.

How equality and diversity will be metThe e-skills UK IT & Telecoms Apprenticeship Framework offers no barriers to entry andintends to accommodate all learners regardless of gender, age, disability or ethnic origin.

The learning content required for the off-the-job learning can be delivered in a number ofdifferent learning styles to accommodate learner requirements.

This Apprenticeship framework is primarily designed to help new entrants into the IT& Telecoms workforce, thereby ensuring fair access for all that apply for the programme.

e-skills UK expects employers and training providers to comply with the Equality Act 2010 toensure that applicants are not discriminated against in terms of entry to, and progressionwithin the sector, using the 8 protected characteristics of:1. Age2. Disability3. Gender reassignment4. Marriage and civil partnership5. Pregnancy and maternity6. Race7. Religion or belief8. Sex or sexual orientation

The following section is included to identify current workforce demographics.

GENDER EQUALITY

Gender imbalance remains a significant issue for the IT & Telecoms sector. Considering IT &Telecoms professional job roles across all sectors, there has been a drop of femalerepresentation from 22% in 2001 to 18% in 2011. This compares to the overall UK workforcebeing 48% female.

As is the case in industry, gender imbalance is prevalent across IT-related courses, and this isworsening over time throughout the education system. 15% of applicants to Computing degreecourses are female and the proportion of females who sat the 2013 Computing A-Level is6.5%, 1.3 percentage points lower than in 2012.

This under-representation of women across the whole IT & Telecoms sector has a number ofcauses including:• a lack of awareness (by both individuals and career advisors) of the broad range of career




opportunities available• confusion in school teaching of ICT between IT User and IT professional roles

e-skills UK has initiated or participated in a number of programmes to address this gender gapand encourage girls to consider a career in IT.

AGE OF WORKFORCE

Analysis of the period 2001-2011 shows a changing trend in the age profile of IT & Telecomsprofessionals. The proportion of people aged 16-29 has dropped from 33% in 2001 to 19% in2011.

The average age of IT & Telecoms professionals working in the UK is estimated to be 39 yearsold, compared with 41 years old for workers more generally. Just under one half (47%) of IT &Telecoms professionals are aged 40 or above and less than one in five (19%) are in the 16-29age bracket.

A key contributory factor to this changing dynamic in IT & Telecoms is the effect ofglobalisation. The maintenance of strong apprenticeship programmes in the sector will be vitalto ensure that this trend can be halted or reversed in the coming years, thereby ensuring thatthe sector has the pipeline of skilled professionals that it requires to move into higher level jobroles in 5-10 years time.

ETHNICITY AND DISABILITYThe Information and communication technologies industry is one of themost ethnically diverse industries in the UK, with 13 per cent of the workforce (an increasefrom 8% of the workforce in 2002) coming from Black, Asian and Minority Ethnic backgroundscompared to nine per cent across the whole economy.

There is significant provision for individuals with disabilities throughout the IT & Telecomssector with many, varied opportunities for rewarding careers at all levels. This in turn meansthat apprenticeships are available in a wide range of areas for those with differing levels ofdisability.




On and off the job guided learning(England)

Total GLH for each pathway

GLH does not apply to Higher Apprenticeship frameworks

Minimum off-the-job guided learning hours

N/A

How this requirement will be met

N/A

Minimum on-the-job guided learning hours

N/A

How this requirement will be met

N/A




Personal learning and thinking skillsassessment and recognition (England)

Summary of Personal Learning and Thinking Skills

N/A

Creative thinking

N/A

Independent enquiry

N/A

Reflective learning

N/A

Team working

N/A

Self management

N/A

Effective participation

N/A




Additional employer requirementsThere are no additional employer requirements for this framework.

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Documents

FR04004 - Higher Apprenticeship for IT, Software, Web ... · Higher Apprenticeship for IT, Software, Web & Telecoms Professionals - Level 4 ... FdSc Communications Systems Engineering