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GLOBAL BRAND ASSURANCE. YOUR WORLD IS OUR WORLD.

Food Div EMEA brochure2

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Page 1: Food Div EMEA brochure2

100, 72, 0, 2675, 0, 90, 2

GLOBAL BRAND ASSURANCE. YOUR WORLDIS OUR WORLD.

100, 72, 0, 2675, 0, 90, 2

Page 2: Food Div EMEA brochure2

Due diligence

Traceability

Social media

BrandProtection

Regulatory complexity

Retail food safety

Health & wellness

HORIZON SCANNINGNSF International’s approach to intelligence gathering and horizon scanning includes early warning systems to ensure that we are amongst the fi rst to identify an emerging issue or crisis. Used together with our Consumer Response Model, which assesses potential media and consumer reactions to perceived and actual risk, NSF is able to inform and advise businesses on proactive approaches to anticipating and managing emerging issues.

CRISIS MANAGEMENT AND EMERGENCY PLANNINGFood crises today have the potential to affect thousandsif not millions of people across multiple territories,often with brand damaging messages being actively promoted through social and traditional media within minutes. It is not enough to have a crisis or product recall plan. NSF offers an effective proactive crisis management programme which includes planning and emergency exercise for total readiness.

AUDITING SYSTEMS AND MANAGEMENT INFORMATIONNSF Online dashboards give you instant views of your data audit reports, enabling you to drill down to analyse issues in real time. The dashboards can be modifi ed to meet your specifi cations and monitor specifi c issues that cause you concern. The corrective management system monitors compliance and the status of closed or still live actions across the sites.

FOOD FRAUDFood fraud is widely accepted to be a major and continuing threat to food brands. NSF has developed integrated solutions which clients can utilise to provide a holistic approach to safety culture. The NSF Food Fraud Model identifi es and prioritises risk across different product categories and was developed by NSF for the UK Food Standards Agency (FSA). NSF has also developed a 7-step programme to identify sources of, and to detect and prevent fraud in your business and throughout your supply networks.

RISK ANALYSIS AND MITIGATIONNSF’s world class risk prevention services have been developed with the advantage of the unique insights gained through our global consulting and auditing operations,which extend across the food supply chain from farm to fork. Services range from ‘deep dive’ consulting programmes, through risk modelling and to the development of our proprietary Predictive Risk models.

WHAT’S TOP OF MIND IN YOUR BUSINESS?

diligence

developed with the advantage of the unique insights gained

which extend across the food supply chain from farm to fork.

Supplierassurance

Crisis

Contamination

Food fraud

Foodborneillness

Page 3: Food Div EMEA brochure2

Inspection & audit services

INSPECTION AND AUDIT SERVICESNSF audit systems assist clients in managing their issues in a process of continuous improvement, supported by expert online reporting and information management systems. NSF is the UK market leader in safety audit services to the retail, hospitality and manufacturing sectors and has a global infrastructure of highly experienced audit resources. We specialise in developing bespoke audit systems that integrate with clients’ policies, systems and management culture.

TECHNICAL, ADVISORY AND TESTING SERVICESNSF adds value to your business through the effective and expert management of technical activities. We offer a range of customised technical services to meet your needs for legislative and technical compliance, product development and supplier performance management support. Our expertise and resources can be contracted on a flexible in-house or outsourced basis.

CERTIFICATIONNSF Certification UK Ltd*, an independently operated subsidiary company of NSF International, is a leading provider of independent certification services to the agriculture, produce and processing industries, certifying over 40,000 clients in Europe alone, and is the leading global certifier of GFSI benchmarked standards.

CONSULTINGNSF offers uniquely focused consulting for the food industry, providing brand protection through strategic and operational solutions to business risks and emerging issues in the food and beverage supply chain.

With a resource of highly qualified and respected experts from industry, government, trade and regulatory bodies, and partnerships with leading figures in science, academia, finance and criminology, NSF delivers thought leading work and develops appropriate technical and commercial solutions for our clients.

NSF offers a suite of analytical tools and models to identify and address existing and emerging risks, and specifically to anticipate and tackle food fraud.

TRAININGNSF’s training and coaching services positively impact on health and food safety, customer satisfaction, quality and brand standards in your business. Our services deliver understanding, practical competency and professional development through webinars and classroom and individual sessions that are tailored to meet specific client requirements.

Our food fraud awareness training programmes, developed in collaboration with Portsmouth University, are designed to encourage correct staff behaviours and improve liaison between buying, technical and operational departments.

*NSF Certification UK Ltd. is operated as an independent legal entity within NSF International.  The company operates all the required safeguards to ensure that no commercial, financial or other pressures are able to compromise the impartiality of its certification activities, especially with reference to advisory or consultancy work conducted by NSF International or a related company.

GLOBAL BUSINESS EXPERTISEFood safety and brand reputation in the food industry rely on a complex interaction of legal, safety and quality issues in your products, supply chain, premises and people. NSF uses its technical expertise and commercial understanding to identify and minimise risks to consumer safety and your brand - helping you to compete effectively and profitably around the world.

Consulting

Certification

Global expertise

Technical, advisory & testing services

Training

Page 4: Food Div EMEA brochure2

CLIENTS AROUND THE WORLD TRUST NSF WITH THEIR BUSINESS.

INTERNATIONAL SUPERMARKET GROUP – FARMED PROTEIN SUPPLY CHAINIntegra, a subsidiary company of NSF, has operated an

inspection service for the last 15 years, providing an

independent assessment of how compliant the supply

chains are against the retailer’s livestock standards across

poultry, beef, lamb, pork and aquaculture sectors. Farms

are typically inspected when welfare challenges are at their

highest, close to depopulation or transfer.

The service also includes tracing products where meat or

fi sh is either a main component or ingredient, including

ready meals, sandwiches, patés and salad boxes, from

supermarket shelf back to the farms of origin. This provides

chain of custody evidence that the meat is being sourced

from the approved chain and that the chain is meeting the

retailer’s requirements.

COSTA - OUTSOURCED FOOD SAFETY TECHNICAL SUPPLY CHAIN SERVICENSF provides a fully outsourced food safety supply chain

service to Whitbread plc, supporting its domestic and

international retail brand operations including Costa and

Premier Inns.

Our embedded team of food technologists works closely

with the Whitbread teams on product specifi cations,

product testing and sourcing from ‘farm to fork’, while our

audit teams conduct food hygiene, safety and operational

standards audits across the operating sites, as well as

supplier health & safety audits.

NSF’s role is to provide horizon scanning and strategic

technical direction and advice to the board on food safety

governance and risk management issues.

INTERNATIONAL RESTAURANT CHAIN – FOOD SAFETY AUDITING PROGRAMME NSF provides a programme of food safety audits, monitoring

and benchmarking standards, in multiple languages, to the

outlets in all countries across Asia where this major quick

service restaurant chain operates. The NSF Online auditing

system provides the client with easy access to audit reports

and management reports. The corrective action system

helps sites and management monitor compliance across

the multiple countries in the region. The internal client team

is supported by in-country NSF management who facilitate

driving food safety standards forward.

GLOBAL CONTRACT CATERING FOODSERVICE BRAND – SUPPLIER PERFORMANCE MANAGEMENTSince 2007 we have partnered with this client to provide

300 third-party supplier audits a year using audit templates

developed by NSF and covering EMEA and APAC markets.

The service has since been expanded to include product

quality monitoring in the client’s supply chain to ensure

all key specifi cation attributes are complied with by

suppliers and distributors. It also now includes supply chain

assurance activities, which include the maintenance of circa

600 suppliers against GFSI standards, customised audit

requirements and the review/approval of new suppliers and

associated documentation.

FOOD STANDARDS AGENCY – FOOD FRAUD CONSULTANCY PROJECTFollowing the 2013 horsemeat scandal, NSF experts were

commissioned by the FSA to develop a diagnostic model to

identify and risk rate the commercial opportunity for fraud

across product categories. The model has been designed

to work from dynamic database feeds that allow the user

to plot a relative risk score for a point in time based on the

product or ingredient type, the nature of the potential fraud,

its diffi culty, profi t incentive and likelihood of detection.

This enables easier and consistent mapping/planning

of surveillance measures, supply network controls and

preventative solutions.

Metrics from the model can be incorporated into our clients’

online supplier assurance reporting systems.

7of the TOP 10food retailers

9 of the TOP 10food & beverage groups

9 of the TOP 10QSR groups

clients84,000159

countries

across

SOME EXAMPLES OF OUR WORK

Page 5: Food Div EMEA brochure2

To fi nd out more about our business solutions in the global food supply chain, contact us today at

[email protected] +44 (0)1993 885600

100, 72, 0, 2675, 0, 90, 2

NSF International EMEA Hanborough Business Park

Long Hanborough Oxon UK OX29 8SJ

www.nsf-foodeurope.com

NSF - protecting consumers and enhancing business in the global food supply chain

NSF International HeadquartersNSF International789 N Dixboro RoadAnn ArborMI 48105USA

e: [email protected]: +1 877.893.1325www.nsf.org

NSF International EMEAHanborough Business Park Long Hanborough Oxfordshire OX29 8SJ UK

e: [email protected]: +44 (0)1993 885600www.nsf-foodeurope.com

NSF International Asia Pacifi cAlma Link Building, 8th Floor25 Soi Chidlom,Ploenchit Road, Lumpinee,Bangkok 10330THAILAND

e: [email protected]: +66 (0) 2650 3080-3080

NSF International Latin AmericaCrta. Al Campo Militar 305 San Antonio de la Punta Querétaro 76135 MEXICO

e: [email protected] t: +52 44 2242 2926