FirstClass - Past, Present, Future!

7/31/2019 FirstClass - Past, Present, Future!

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General Manager

23 August 2012

Rev 2.0 01102010

FirstClass Past, Present,

Future!Customer Webex

John Mitropoulos

Copyright Open Text Corporation. All rights reserved.


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Disclaimer

Certain statements in this presentation constitute forward-looking statements or forward-looking information within

the meaning of applicable securities laws (forward-looking statements). Such forward-looking statements involve

known and unknown risks, uncertainties and other factors that may cause the actual results, performance or

achievements of Open Text, or developments in Open Texts business or in its industry, to differ materially from the

anticipated results, performance, achievements or developments expressed or implied by such forward-looking

statements. The historical increases in the Company's revenues and earnings do not assure the revenues and

earnings will not decrease in the future. Forward-looking statements include all disclosure regarding possible events,

conditions or results of operations that is based on assumptions about future economic conditions and courses of

action. Forward-looking statements may also include any statement relating to future events, conditions orcircumstances. Open Text cautions you not to place undue reliance upon any such forward-looking statements,

which speak only as of the date they are made. Forward-looking statements relate to, among other things, changes

in the ECM market; the market focus of Open Text, Open Texts revenue mix and margin targets; Open Texts

operations priorities; and Open Texts strategy for its products and solutions. The risks and uncertainties that may

affect forward-looking statements include, among others, the completion and integration of acquisitions, the

possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of

Open Text's customers, demand for Open Text's products and other risks detailed from time to time in Open Text's

filings with the Securities and Exchange Commission and Canadian provincial securities regulators, including Open

Text's Annual Report on Form 10-K for the year ended June 30, 2010. Forward-looking statements are based onmanagements current plans, estimates, projections, beliefs and opinions, and the Company does not undertake any

obligation to update forward-looking statements should assumptions related to these plans, estimates, projections,

beliefs and opinions change.

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History


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FirstClass 11

Released on October 26th, 2010

FirstClass Server 11.0 Build 946

FirstClass Internet Services 11.0 Build 11.0

FirstClass Client 11.005

Main Features and Enhancements:

Server:

Default sessions increased from 250 to 500.

Multiple logins from same user counted as one session.

Social Workplace enhancements. Numerous bug fixes.

Client:

Vastly improved HTML support (WebKit)

Repeating calendaring events


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FirstClass 11 SP1 - Highlights

Released on March 4th, 2011


FirstClass Internet Services 11.014

Social Workplace 1.1 Build 3

FirstClass Application Services 4.0 Build 4518

Many bug fixes in server.

FirstClass 11 SP2 - Highlights Released on July 11th, 2011


FirstClass Internet Services 11.0 Build 11.035

Social Workplace 2.0 Build 8

FirstClass Application Services 4.0 Build 4534

FirstClass Client 11.006

Many bug fixes in server and client.


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Today.


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Released on December 24th, 2011

Main Features and Enhancements:

Server Improved password encryption

Stricter password compliance enforcement

Mobile device auto-reconnect grace period

Mobile client quick filter now filters the entire mailbox

Archive Services users now have the ability to search the entire archive


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Main Features and Enhancements (continued):

Client

Rich Text Signatures

Create signatures that include text styles and embedded images.

Additional Reply Options Reply Sender, Reply all with Quote, Reply Original Author with Quote.

Export functionality

Improved performance and stability.

Removed WebKit on Windows, now using Windows HTML viewer instead.

Improved multi-language support as all supported languages are installed.

Phone / iPad

Unread tracking improvements.

Enhanced security for passwords.


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FirstClass 11.1

IPv6 Support

FirstClass core components support IPv6

Content Services

Route all messages to a third-party scanner prior to delivery.

Controlled at Group level.

Action based on response from third-party scanner:

OK Deliver message to recipients.

Blocked Return NDN to sender with indication of cause. RSS Feed Support for Conferences

Populate conferences and/or communities with an RSS feed.


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FirstClass 11.1 (continued)

Communities Search Enhancements

Search enhancements so large sites can implement FirstClass Communities.

Multiple Signatures

Users can store and use multiple signatures. They can insert the signature of

their choosing upon signature insertion.

Group Mailing

Administrative users can create Global Mail lists that are populated with the

members of a User Group.

Log Analyzer

UTF-8 and IPV6 support.

Email Reply Options

Users can set a default behaviour to always reply with or without quoted text.

Import/Export Functionality

Major improvements for supporting CVF, iCAL, and other popular Contact and

Calendar file formats.


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FirstClass 11.1 (continued)

Social Workplace renamed to FirstClass Communities

Calendar Sharing

User are notified via email when subscribed to a user's calendar.

Punch Through Calendars

Punch through calendars can be moved to the desktop more easily.

Calendar Events

Users can forward an event to another user to view or share.

Sharing Contacts Contact Databases go automatically inside a user's Contacts folder..

Dictionary update

The clients dictionary will be updated for all languages


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FirstClass Product Roadmap

Copyright Open Text Corporation. All rights reserved.Slide 13

FirstClass 11

FirstClass Social Workplace

Email Enhancements

Calendar Enhancements

Contact Enhancements

Extended ActiveSync Support

Tighter Blackberry/BES Support

OTSW Enhancements rolled in

Scalability Improvements

FirstClass 11 SP3

FirstClass Customer

Enhancements

Rich Text Signatures

Reply Option Enhancements

Calendar enhancements

Archive Server Enhancements

Mobile OS enhancements

Calendar Year

FirstClass 11.1

Additional Customer

Enhancements

Content Services

Communities Search Indexing

IPv6

RSS Feeds

Reply Option Enhancements

Calendar/Contacts sharing

Timed Mail Delivery

Multiple Signatures

Group Mailing

H2 2010 H1 2011 H2 2011 H1 2012


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Future...


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FirstClass 12 and Beyond

More Customer Requested features and improvements.

Timed Mail Delivery.

Users can specify a date and time that a message will be delivered.

Multiple Librarian accounts on Archive Server.

New Enhanced Web 2.0 Interface.

API for populating external web pages with FirstClass user data.


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FirstClass 12 and HTML5

We are going to develop client using HTML5

A single client for mobile devices, tablets and desktops!

To make this possible, we are porting FirstClass to Python

FCP (Flexible Communications Protocol) has already been ported. All HTTP(s) traffic to run through Apache Web Server, communicating

directly with FirstClass Server via Apache FCP Module.

Eliminating FirstClass Internet Services for web traffic.

When? Were pushing hard for the end of CY2012.


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Social Workplace Firstclass+


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Thats all for

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FirstClass - Past, Present, Future!