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[email protected] UCSF Educational Skills Workshop Finding Clarity: Establishing Goals and Expectations for Clinical Learners 1/23/2020 Faculty Developer Team: David Irby, PhD Amy Garlin, MD Brad Sharpe, MD Esme Shaller, PhD

Finding Clarity: Establishing Goals and Expectations for

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Page 1: Finding Clarity: Establishing Goals and Expectations for

[email protected] Educational Skills Workshop

Finding Clarity: EstablishingGoals and Expectations for Clinical Learners

1/23/2020

Faculty Developer Team:David Irby, PhDAmy Garlin, MDBrad Sharpe, MDEsme Shaller, PhD

Page 2: Finding Clarity: Establishing Goals and Expectations for

Workshop URL

▪ http://tiny.ucsf.edu/GoalsExpectations

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Page 3: Finding Clarity: Establishing Goals and Expectations for

Zoom Suggestions

▪ Mute: when not speaking

▪ Break: 5 minutes halfway

▪ Video: Leave on during intro, discussion sections, and breakout groups (if you can!)

• Turn off if called away

▪ Use of survey and chat functions

• Responses viewed by whole group

▪ Questions

• If you have questions of clarification, write in chat and Raquel will monitor chat

• If you have a larger conceptual question, save for discussion periods

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Page 4: Finding Clarity: Establishing Goals and Expectations for

A word on social signaling

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Page 5: Finding Clarity: Establishing Goals and Expectations for

© University of California San Francisco Medical School

Objectives

• Consider equity and biases

• Describe rationale for goals and

expectations

• Write goals and expectations

• Demonstrate how goals can be

communicated and revisited

Page 6: Finding Clarity: Establishing Goals and Expectations for

© University of California San Francisco Medical School

Road Map

• Rationale for clarifying expectations

– Chat comments

• Writing goals and expectations

– Individual writing, pair share, small

group discussion

• Communicating and revisiting goals

– Small group discussion and total group

sharing

Page 7: Finding Clarity: Establishing Goals and Expectations for

© University of California San Francisco Medical School

Workshop Resources & Evaluation

• WIKI page with materials

http://tiny.ucsf.edu/GoalsExpectations

• Clerkship Objectives

https://wiki.library.ucsf.edu/display/UCPLS/Finding+Cl

arity%3A+Establishing+Goals+and+Expectations

• Workshop Evaluation

– https://ucsf.co1.qualtrics.com/jfe/form/SV_d5vlLqUQM

vr0iSV

• Skills Assessment for Teach for UCSF

– https://ucsf.co1.qualtrics.com/jfe/form/SV_0DFxHHsC

XbhgKep

Page 8: Finding Clarity: Establishing Goals and Expectations for

[email protected] Educational Skills Workshop

Chat Time!

Who’s in the room?

Who do you teach?

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Page 9: Finding Clarity: Establishing Goals and Expectations for

Before we begin: Assumptions

▪ University has an overall commitment to diversity, equity, and inclusion

▪ We all have blind spots in these areas

▪ Hearty recommendation to take the DEI Champion training and pursue the DEI Teaching Certificate (this is only a 2 hour class!)

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Page 10: Finding Clarity: Establishing Goals and Expectations for

Equity Pedagogy

Equity pedagogy is an approach to education in which teachers develop teaching strategies and cultivate classroom environments that support learning by all students, especially those who have been socio-economically, linguistically or culturally marginalized in school and society.

Banks & Banks, 1995 & 2009

Page 11: Finding Clarity: Establishing Goals and Expectations for

Equity vs. Equality

Page 12: Finding Clarity: Establishing Goals and Expectations for

Evidence-based Strategies to Support Students from All Backgrounds

● Support students’ sense of belonging

● Convey high standards and assure students of their ability to meet these standards

● Promote a growth mindset about intelligence

● Have students reflect on core personal values

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Page 13: Finding Clarity: Establishing Goals and Expectations for

© University of California San Francisco Medical School

Goals and Expectations:

Pair share: 3 mins

What has been your experience with identifying and communicating goals and expectations?

Page 14: Finding Clarity: Establishing Goals and Expectations for

© University of California San Francisco Medical School

Goals and Expectations

• Why is it important to

your learners that you

establish goals for

THEM?

• Why is setting goals for

your learners helpful to

YOU as their teacher?

Page 15: Finding Clarity: Establishing Goals and Expectations for

© University of California San Francisco Medical School

Diff 5%

Diff 5%

Diff 17%

Diff 35%

Diff 47% Diff 54%

30%

20%

10%

0%

40%

50%

60%

Diff 3%

70%

80%

90%

100%

Self-

directed

learning

Culture Knowl &

reasoning

Skills Roles Logistics Frequent

Change

Areas of Struggle

Students

Clk Dir

Differences in Perspectives: Students &

Clerkship Directors

O’Brien B, Cooke M, Irby D. (2007). Perceptions and Attributions of Third-Year Student Struggles in Clerkships: Do Students and Clerkship Directors Agree? Acad Med. 82(10):970-978.

Page 17: Finding Clarity: Establishing Goals and Expectations for

[email protected] Educational Skills Workshop

POLL TIME!

Which of the following options get in the way of you setting clear goals for your learners?

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Page 18: Finding Clarity: Establishing Goals and Expectations for

© University of California San Francisco Medical School

Purpose of Creating Clarity

• Let learners know what they should learn & do

• Guide teacher in planning their teaching

• Provide learner and teacher with a basis for evaluation and feedback

Page 19: Finding Clarity: Establishing Goals and Expectations for

Optimal goals

▪Specific

▪Clear

▪High, but not too high

▪Fewer rather than more

Latham & Locke, 1981, 2002, 2019

Page 20: Finding Clarity: Establishing Goals and Expectations for

Goals & Objectives

▪Goal #1

• objective #1

• objective #2

▪Educational Goals

• knowledge, skills, attitudes

▪Functional Goals (“expectations”)

• behavior, performance, participation

Page 21: Finding Clarity: Establishing Goals and Expectations for

Example goals for 4th-year outpatient HIV rotation

Goal #1 (educational):

▪ To learn about anti-retroviral therapy

• Objective #1: Learn the mechanisms of all available classes of ART

• Objective #2: Learn abbreviations for the most commonly used ARVs

• Objective #3: Learn the toxicities of most commonly used ARVs

Goal #2 (functional):

▪ To take a complete and appropriate sexual history

• Objective #1: Review resources and demonstrate understanding of standards of care

• Objective #2: Watch me and debrief

• Objective #3: Observed practice

Page 22: Finding Clarity: Establishing Goals and Expectations for

© University of California San Francisco Medical School

Goal Setting Process

1. Define Goals and Expectations for Learners

2.

Communicate Goals to Learners

3. Solicit

Goals from

Learners

4. Revisit

Goals with

Learners Over

Time

Page 23: Finding Clarity: Establishing Goals and Expectations for

© University of California San Francisco Medical School

1. Defining Goals & Expectations

• Refer to clerkship/residency objectives

• Define educational goals for your

learners

– What do you want them to learn?

• Set functional goals for your learners

- What do you want them to do?

- What do you expect of your learners

in the clinical care of patients?

Page 24: Finding Clarity: Establishing Goals and Expectations for

© University of California San Francisco Medical School

1a. Write Goals and Expectations

• Use a doc or paper to specific goals

– 1-3 Educational Goals

• Knowledge, skills, attitudes – e.g., professionalism

with peers and patients, enthusiasm, etc.

• Refer to clerkship/residency objectives, prioritize

– 1-3 Functional Goals (expectations)

• Expectations for functioning on the team or

responsibilities in the clinic

Page 25: Finding Clarity: Establishing Goals and Expectations for

Breakout rooms!

1. Choose a reporter

2. Work on your goals individually for a few minutes

3. Share goals, get and give feedback

4. Report back to the group any insights or questions from the process

5. We will spend 20 minutes total in these rooms! Get some useful work done.

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Page 26: Finding Clarity: Establishing Goals and Expectations for

[email protected] Educational Skills Workshop

Discussion

26

Page 27: Finding Clarity: Establishing Goals and Expectations for

© University of California San Francisco Medical School

2. Communicate Goals

• Tell them clearly and specifically what your

goals are for them so they will know what

to focus on

• “My goals for you are….”

• Prioritize so you don’t overwhelm them

• Tell them the relevance and importance of

the goals

Page 28: Finding Clarity: Establishing Goals and Expectations for

© University of California San Francisco Medical School

2a. Statements of Relevance

• You will see a lot of this.

• A common student mistake is….

• “I once made a mistake….”

• “I used to think that….”

• This is just cool

• It will be on the test!

Page 29: Finding Clarity: Establishing Goals and Expectations for

© University of California San Francisco Medical School

3. Solicit and Negotiate Goals

• Check for learner acceptance of your goals

• Ask learners for theirs

• Negotiate for shared goals

• Consider biases and equity

Page 30: Finding Clarity: Establishing Goals and Expectations for

Breakout rooms Part Deux!

1. Same groups

2. Again, choose a reporter

3. ROLE PLAY going over your goals with a learner

4. Get and give feedback

5. Report back to the group any insights or questions

6. 15 minutes or so this time

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Page 31: Finding Clarity: Establishing Goals and Expectations for

How was it?

▪ What gets in the way of these conversations going smoothly?

▪ What gets in the way of having these conversations?

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Page 32: Finding Clarity: Establishing Goals and Expectations for

What gets in the way?

32

Time Learner Different

Confusion Backgrounds

Page 33: Finding Clarity: Establishing Goals and Expectations for

Lack of Time/Learner Confusion

▪ it need only takes a few minutes

▪ pre-planning

▪ reminders, especially for revisiting

▪ clear language

▪ signposting

▪ repeating back

▪ writing it down

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Page 34: Finding Clarity: Establishing Goals and Expectations for

© University of California San Francisco Medical School

4. Revisit Goals Over Time

• Halfway through the rotation revisit goals– “Let’s see

how we’re doing…”

Page 35: Finding Clarity: Establishing Goals and Expectations for

Larger group discussion

▪ What is everyone’s experience with revisiting goals?

▪ What tends to be helpful/challenging with that process?

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Page 36: Finding Clarity: Establishing Goals and Expectations for

© University of California San Francisco Medical School

Finding Clarity: Establishing Goals

1. Define Goals and Expectations for Learners

2.

Communicate Goals to Learners

3. Solicit

Goals from

Learners

4. Revisit

Goals with

Learners Over

Time

Page 37: Finding Clarity: Establishing Goals and Expectations for

Reminder: Evidence-based Strategies to Support Students from All Backgrounds

● Support students’ sense of belonging

● Convey high standards and assure students of their ability to meet these standards

● Promote a growth mindset about intelligence

● Have students reflect on core personal values

37

Page 38: Finding Clarity: Establishing Goals and Expectations for

Building your road map

38

Page 39: Finding Clarity: Establishing Goals and Expectations for

© University of California San Francisco Medical School

Personal Goals & Evaluation

▪ Using the skills assessment, write down one or

two new things you plan to do related to

“Setting Goals and Expectations” the next time

you teach

▪ Complete the online workshop evaluation

▪ http://tiny.ucsf.edu/GoalsExpectations

Page 40: Finding Clarity: Establishing Goals and Expectations for

© University of California San Francisco Medical School

Workshop Resources & Evaluation• WIKI page with materials

– https://wiki.library.ucsf.edu/display/UCPLS/Finding+Cl

arity:+Establishing+Goals+and+Expectations

• Clerkship Objectives

– https://wiki.library.ucsf.edu/display/UCPLS/Finding+Cl

arity%3A+Establishing+Goals+and+Expectations

• Workshop Evaluation

– https://ucsf.co1.qualtrics.com/jfe/form/SV_d5vlLqUQM

vr0iSV

• Skills Assessment for Teach for UCSF

– https://ucsf.co1.qualtrics.com/jfe/form/SV_0DFxHHsC

XbhgKep