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FCE, BUSINESS ADMINISTRATION DEPARTMENT, EPOKA UNIVERSITY
Page 1 of 127
FINAL COMPREHENSIVE EXAM FOR 2018-2019
FCE for three programs under Business Administration
department will be done from 70 questions. Students will be
provided with a pool of 350 multiple-choice questions
accompanied with the answer keys. The exam will contain
fields taken as compulsory courses during the education.
FCE, BUSINESS ADMINISTRATION DEPARTMENT, EPOKA UNIVERSITY
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PROGRAM OF INTERNATIONAL MARKETING
AND LOGISTICS MANAGEMENT
Management (Introduction to Business, Essentials of
Organizational Behavior, Management and Organization,
Human Resource Management)
1._________ is a managerial task (function) of guiding and
motivating employees to accomplish organizational goals.
a) Organizing
b) Leading
c) Controlling
d) Managing
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2. Which of the followings stands for the 4Ps of marketing?
a) Product, preference, position, possibilities
b) Product, pricing, place, profit
c) Product, pricing, place, population income
d) Product , pricing, place, promotion
3. Race, education, age, family size are parts of________
segmentation.
a) Geographical
b) Physiological
c) Demographical
d) Product-related
4. _______________ is the process of planning and executing
the conception, pricing, promotion, and distribution of ideas,
goods, services, organizations, and events to create and
maintain relationships that satisfy individual and
organizational objectives.
a) Accounting
b) Marketing
c) Business
d) HRM
5.___________is a book in which accountant record
transactions in chronological order.
FCE, BUSINESS ADMINISTRATION DEPARTMENT, EPOKA UNIVERSITY
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a) Transaction book
b) Audit
c) Journal
d) Ledger
6. ____________is compensation based on an hourly pay rate
or the amount of output produced.
a) Motivate
b) Wage
c) Salary
d) Money
7. __________: battle among businesses for consumer
acceptance.
a) Business
b) Advertise
c) Competition
d) Organization
8._______________ is a system for manufacturing products
in large amounts through effective combinations of
employees with specialized skills, mechanization, and
standardization flow line production.
a) Assembly line
b) Mass Production
c) Continuous Production
FCE, BUSINESS ADMINISTRATION DEPARTMENT, EPOKA UNIVERSITY
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d) Batch Production
9. Steps in the production control are: Planning-Routing-
Scheduling-Dispatching and _________
a) Controlling
b) Acquisition
c) Critical Path
d) Follow-up
10. Which of the following is true about the Balance sheet?
a) Measures Employee Performance.
b) Is a part of the market segmentation process
c) Shows assets and liabilities of a company in a specific point
of time.
d) Shows a sequence of operations that requires the longest time
for completion.
11. Which of the following is an example of the company in
manufacturing sector?
a) Nike
b) Sheraton Hotel
c) Neptune
d) Tirana Bank
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12. Output/Input=…?… formula is used to Compute
following;
a) Profitability
b) Turnover
c) Productivity
d) Sufficiency
13. What is the most important law relating to HR activities?
a) Business Law
b) Tax Law
c) Banking Law
d) Labor Law
14. Which of the following defines the person who is profit
seeker and risk taker?
a)Leader
b)Manager
c)Administrator
d)Entrepreneur
15. Which of the followings is not a function of Human
Resource Management?
a) Organizing
b) Recruiting
c) Selecting
d) Appraisal
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16. The term workforce diversity typically refers to differences in
race, age, gender, ethnicity, and ______among people at
work.
a) social status
b) personal wealth
c) able-bodiedness
d) political preference
17. Eustress is ____________ stress, while distress is
____________ stress.
a) constructive, destructive
b) destructive, constructive
c) negative, positive
d) the most common, the most relevant
18. Companies that ____________ experience the greatest
benefits of workforce diversity.
a) have learned to employ people because of their differences
b) have learned to employ people in spite of their differences
c) have not worried about people’s differences
d) have implemented diversity programs based only on
affirmative action
19. A person who always volunteers for extra work or helps
someone else with their work is said to be high in
____________.
FCE, BUSINESS ADMINISTRATION DEPARTMENT, EPOKA UNIVERSITY
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a) emotional labor
b) affect
c) emotional intelligence
d) organizational commitment
20. Which of the following issues would be most central to the
field of organizational behavior (OB)?
a) How to improve advertising for a new product.
b) How to increase job satisfaction and performance among
members of a team.
c) Making plans for a new strategy for organizational growth.
d) Designing a new management information system.
21. Managers who are hard-driving, detail-oriented, have high
performance standards, and thrive on routine could be
characterized as ____________.
a) Type B
b) Type A
c) high self-monitors
d) low Machs
22. When someone is feeling anger about something a co-worker
did, she is experiencing a/an ____________, but when just
having a bad day overall she is experiencing a/an
____________.
a) mood, emotion
b) emotion, mood
c) affect, effect
FCE, BUSINESS ADMINISTRATION DEPARTMENT, EPOKA UNIVERSITY
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d) dissonance, consonance
23. When a team member shows strong ego needs in Maslow’s
hierarchy, the team leader should find ways to link this
person’s work on the team task with ____________.
a) compensation tied to group performance
b) individual praise and recognition for work well done
c) lots of social interaction with other team members
d) challenging individual performance goals
24. People who are high in internal locus of control
____________.
a) believe what happens to them is determined by environmental
forces such as fate
b) believe that they control their own fate or destiny
c) are highly extraverted
d) do worse on tasks requiring learning and initiative
25. The underlying premise of reinforcement theory is that
____________.
a) behavior is a function of environment
b) motivation comes from positive expectancy
c) higher-order needs stimulate hard work
d) rewards considered unfair are de-motivators
26. When someone has a high and positive expectancy in
expectancy theory of motivation, this means that the person
____________.
FCE, BUSINESS ADMINISTRATION DEPARTMENT, EPOKA UNIVERSITY
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a) believes he or she can meet performance expectations
b) highly values the rewards being offered
c) sees a relationship between high performance and the
available rewards
d) believes that rewards are equitable
27. Improvements in job satisfaction are most likely under
Herzberg’s two-factor theory when ____________ are
improved.
a) working conditions
b) base salaries
c) co-worker relationships
d) opportunities for responsibility
28. Job satisfaction is known to be a good predictor of
____________.
a) deep acting
b) emotional intelligence
c) cognitive dissonance
d) absenteeism
29. A person with high emotional intelligence would be strong in
_________, the ability to think before acting and to control
disruptive impulses.
a) Motivation
b) Perseverance
c) Self-regulation
d) Empathy
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30. The law of ____________ states that behavior followed by a
positive consequence is likely to be repeated, whereas
behavior followed by an undesirable consequence is not likely
to be repeated.
a) reinforcement
b) contingency
c) goal setting
d) effect
31. Emotions and moods as personal affects are known to
influence ____________.
a) attitudes
b) ability
c) aptitude
d) intelligence
32. In the job characteristics model, a person will be most likely
to find an enriched job motivating if him or her
____________.
a) receives stock options
b) has ability and support
c) is unhappy with job context
d) has strong growth needs
33. When a new team member is anxious about questions such as
“Will I be able to influence what takes place?” the underlying
issue is one of ____________.
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a) Relationships
b) Goals
c) Processes
d) control
34. One of the essential criteria of a true team is ____________.
a) large size
b) homogeneous membership
c) isolation from outsiders
d) collective accountability
35. A lose–lose conflict is likely when the conflict management
approach is one of____________.
a) Collaborator
b) altering scripts
c) accommodation
d) problem solving
36. Social power differs from _________, which is power made
operative against another’s will.
a) powerlessness
b) force
c) dependence
d) zero sum game
37. If someone improves productivity by developing a new work
process and receives a portion of the productivity savings as a
FCE, BUSINESS ADMINISTRATION DEPARTMENT, EPOKA UNIVERSITY
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monetary reward, this is an example of a/an____________
pay plan.
a) cost-sharing
b) gain-sharing
c) ESOP
d) stock option
38. An effective team is defined as one that achieves high levels
of task performance, member satisfaction, and
____________.
a) coordination
b) harmony
c) creativity
d) team viability
39. Members of a multinational task force in a large international
business should probably be aware that ____________ might
initially slow the progress of the team.
a) synergy
b) groupthink
c) the diversity–consensus dilemma
d) intergroup dynamics
40. A complex problem is best dealt with by a team using a(n)
____________ communication network.
a) all-channel
b) wheel
c) chain
FCE, BUSINESS ADMINISTRATION DEPARTMENT, EPOKA UNIVERSITY
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d) linear
41. If a manager approaches problems in a rational and analytical
way, trying to solve them in step-by step fashion. He or she is
well described as a/an_____________.
a. Systematic thinker
b. Intuitive thinker
c. Problem seeker
d. Behavioral decision making.
42. The last step in the decision-making process is
to_____________.
a. choose a preferred alternative
b. evaluate results
c. find and define the problem
d. generate alternatives
43. Costs, benefits, timeliness, and _____________ are among
the recommended criteria for evaluating alternative courses of
action in the decision-making process.
a. ethical soundness
b. past history
c. availability
d. simplicity
44. Planning is best described as the process ____________of
and ___________________
a. developing premises about the future; evaluating them
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b. measuring results; taking corrective action
c. measuring past performance; targeting future performance
d. setting objectives; deciding how to accomplish them
45. From a time management perspective, which manager is
likely to be in best control of his or her time? One who
a. tries to never say “no” to requests from others
b. works on the most important things first
c. immediately responds to instant messages
d. always has “an open office door”
46. The benefits of planning should include
a. improved focus
b. less need for controlling
c. more accurate forecasts
d. increased business profits
47. When a soccer coach tells her players at the end of a losing
game, “You did well in staying with the game plan,” she is
using a/an ____________ as a measure of performance.
a. input standard
b. output standard
c. historical comparison
d. relative comparison
48. When a supervisor working alongside of an employee
corrects him or her when a mistake is made, this is an
example of ____________ control.
FCE, BUSINESS ADMINISTRATION DEPARTMENT, EPOKA UNIVERSITY
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a. feed forward
b. external
c. concurrent
d. preliminary
49. A total quality management program is most likely to be
associated with ____________.
a. EOQ
b. continuous improvement
c. return on equity
d. breakeven analysis
50. The functional chimneys problem occurs when people in
different functions ____________.
a. fail to communicate with one another
b. try to help each other work with customers
c. spend too much time coordinating decisions
d. focus on products rather than functions
51. An organization chart is most useful for____________.
a. mapping informal structures
b. eliminating functional chimneys
c. showing designated supervisory relationships
d. describing the shadow organization
52. A manufacturing business with a functional structure has
recently acquired two other businesses with very different
product lines. The president of the combined company might
FCE, BUSINESS ADMINISTRATION DEPARTMENT, EPOKA UNIVERSITY
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consider using a____________ structure to allow a better
focus on the unique needs of each product area.
a. virtual
b. team
c. divisional
d. network
53. Honesty, social responsibility, and customer service are
examples of __________ that can become foundations for an
organization’s core culture.
a. rites and rituals
b. values
c. subsystems
d. ideas
54. The Kindle e-reader by Amazon and the iPad by Apple are
examples of __________ innovations.
a. business model
b. social
c. product
d. process
55. A manager using a force-coercion strategy is most likely
relying on the power of __________ to bring about planned
change.
a. expertise
b. reference
c. legitimacy
FCE, BUSINESS ADMINISTRATION DEPARTMENT, EPOKA UNIVERSITY
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d. information
56. According to the concept of ‘human resource management’,
human resources:
a. are a natural resource available in abundance
b. have workable substitutes
c. are a necessary expense
d. are not easily replaceable
57. A primary advantage of unstructured versus structured
interviewing techniques is that:
a. Unstructured interviews take less time.
b. In an unstructured interview, the interviewer can ask follow-
up questions and pursue points of interest as they develop.
c. Unstructured interviews are in compliance with regulations,
whereas structured interviews are not.
d. Unstructured interviews are more cost effective.
58. Planning for employment requirements requires forecasting:
a. labor needs
b. supply of inside candidates
c. supply of outside candidates
d. all of the above
59. Which of the following would likely be the least effective
method of recruiting internal job candidates?
a. posting information on organizational bulletin boards
b. examining HR records of current employees
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c. advertising in national newspapers and journals
d. consulting organizational skills banks
60. Which of the following is the main piece of legislation
regulating employment relations in Albania?
a. the Constitution
b. employment contracts
c. the Labor Code
d. internal regulations
61. A list of what a job entails is the job’s:
a. Job analysis
b. Job description
c. Job specifications
d. Performance standards
62. All of the following are line managers’ HRM duties,
EXCEPT
a. coordinating the performance management process at
company level
b. training employees for jobs that are new to them
c. creating and maintaining department morale
d. placing the right person on the right job
63. “Suppose you discovered an employee stealing company
property. What would you do?” is an example of a _______
interview questions:
a. Stress
b. job-related
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c. situational
d. behavioral
64. ______ is a training method in which a person with job
experience and skill guides trainees in practicing job skills at
the workplace.
a. Presentation
b. experiential training
c. on-the-job training
d. behavioral modeling
65. Methods of determining employee training needs include all
of the following EXCEPT:
a. reviewing performance appraisals
b. analyzing customer complaints
c. interviewing employees and supervisors
d. examining compensation records
66. Which of the following is NOT an HR Department role in the
performance appraisal process:
a. serves as a policy-making and advising role
b. trains supervisors to improve their appraisal skills
c. perform the actual appraising for each employee
d. prepare forms and procedures
67. A collection of jobs grouped together by approximately equal
difficulty levels is a:
a. Pay grade
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b. Pay for performance system
c. Compensation analysis factor
d. Responsibility level
68. Which of the following types of incentive pay refers to a
wage based on the amount workers produce?
a. Gain sharing
b. Merit pay
c. Scanlon plan
d. Piecework rate
69. The purpose of ________ is to encourage employees to
behave sensibly at work.
a. Rules and regulations
b. Expectation clarity
c. Workplace monitoring
d. Discipline
70. A successful employee orientation should accomplish all the
following EXCEPT:
a. Make the employee feel welcome.
b. Understand the organization in a broad sense.
c. Constitute an employment contract.
d. Employee should be clear about what is expected in terms of
work and behavior.
71. A salary plus incentive/commission compensation plan would
be most appropriate for which of the following workers?
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a. a restaurant chef
b. an automobile salesperson
c. a nurse
d. an administrative assistant
Marketing
1. Marketing management is ________.
a. managing the marketing process
b. monitoring the profitability of the company’s products and
services
c. the art and science of choosing target markets and getting,
keeping, and growing customers through creating, delivering,
and communicating superior customer value
d. developing marketing strategies to move the company
forward
2. Natyra shpk. Employs people to clean fireplaces in homes
and apartments. The firm is primarily the marketer of which
one of the following?
a. An image
b. A service
c. A good
d. An idea
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3. The ________ concept holds that consumers and
businesses, if left alone, will ordinarily not buy enough of the
organization’s products.
a. production
b. selling
c. marketing
d. holistic marketing
4. The buying process starts when the buyer recognizes a
_________.
a. Product
b. an advertisement for the product
c. a salesperson from a previous visit
d. problem or need
5. If actual performance exceeds the expected performance of
the product, then customer is ___________________
a. Satisfied
b. Dissatisfied
c. Delighted
d. Neutral
6. Salt and milk are which kind of products?
a. Specialty Products
b. Convenience products
c. Shopping products
d. Unsought products
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7. If a firm is practicing ____________________, the firm is
training and effectively motivating its customer-contact
employees and all of the supporting service people to work as
a team to provide customer satisfaction.
a. double-up marketing
b. interactive marketing
c. service marketing
d. internal marketing
8. Select software’s intensively used for analysis purposes in
marketing research?
1. SPSS 2. Microsoft Word 3. Minitab 4. LISREL 5.
Prezi 6. Equis
a. 1, 2 and 3
b. 3, 4 and 6
c. 1, 5 and 6
d. 1, 3 and 4
9. One of the key tasks of marketers is ____________ and to
create consumer perceptions that the product is worth
purchasing.
a. To make products easily visible and available
b. To promote sales of products
c. To differentiate their products from those of competitors
d. To do marketing surveys
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10. A transaction in which the organization is making an
initial purchase of an item to be used to perform a new job
refers to which of the following purchases?
a. Straight rebuy purchase
b. Delayed purchase
c. New-task purchase
d. Modified rebuy purchase
11. One of the problems given below is obvious measurable
symptom available to decision-maker according to iceberg
principle of marketing research?
a. Marginal Performance of Sales Force
b. Poor Image
c. Unhappy Customers
d. Inappropriate Delivery System
12.The promotion “P” of marketing is also known as
________.
a. PR
b. Transaction
c. Proclamation
d. Marketing Communication
13. “Generates insights that will help define the problem
situation confronting the researcher or improves the
understanding of consumer motivations, attitudes, and
behavior that are not easy to access using other research
methods.” This is the definition of…
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a. Exploratory research
b. Descriptive research
c. Casual research
d. Semi structured interview
14.In marketing theory, every contribution from the supply
chain adds ________ to the product.
a. value
b. costs
c. convenience
d. ingredients
15. The act of trading a desired product or service to receive
something of value in return is known as which key concept
in marketing?
a. product
b. exchange
c. production
d. customer
16. Anything that can be offered to a market for attention,
acquisition, use, or consumption that might satisfy a want or
need is called a(n):
a. idea.
b. demand.
c. product.
d. service.
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17. Which type of sampling does not exist?
a. Quota
b. Convenience
c. Specialty random
d. Stratified random
18. What abbreviation CATI stands for?
a. Compulsory aggregative telephone interview
b. Computer assisted telephone interview
c. Customer assistedtelephone integration
d. CAllcenter Telephone Interview
19. The ________ holds that the organization’s task is to
determine the needs, wants, and interests of target markets
and to deliver the desired satisfactions more effectively and
efficiently than competitors in a way that preserves or
enhances the consumer’s and the society’s well-being.
a. customer-centered business
b. focused business model
c. societal marketing concept
d. ethically responsible marketing
20. The four unique elements to services include:
a. Independence, intangibility, inventory, and inception
b. Independence, increase, inventory, and intangibility
c. Intangibility, inconsistency, inseparability, and inventory
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d. Intangibility, independence, inseparability, and inventory
21. ________ pricing is the approach of setting a low initial
price in order to attract a large number of buyers quickly and
win a large market share.
a. Market-skimming
b. Value-based
c. Market-penetration
d. Leader
22. Which definition suits to cover letter best?
a. A separate written communication to a prospective
respondent designed to enhance that person’s willingness to
complete and return the survey in a timely manner.
b. Used to train interviewers how to select prospective
respondents, screen them for eligibility, and conduct the
actual interview.
c. A tracking system that collects data from respondents and
helps ensure that subgroups are represented in the sample as
specified.
d. A form that serves as a blueprint for training people on how
to execute the interviewing process in a standardized fashion;
it outlines the process by which to conduct a study that uses
personal and telephone interviewers.
23. What is given in the picture?
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a. Semantic differentials scale
b. Likert scale
c. Ratio scale
d. Experience scale
24. The extended Ps of service marketing mix are:
a. People, Product, Place
b. Price Physical Evidence, Promotion
c. Physical Environment, Process, People
d. Product, Process, Physical Environment
25. “Collects quantitative data to answer research questions
such as who, what, when, where, and how.” This is the
definition of…
a. Exploratory research
b. Descriptive research
c. Casual research
d. Semi structured interview
26. Customer’s evaluation of the difference between all the
benefits and all the costs of a marketing offer relative to those
of competing offers refers to which of the following options?
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a. Customer perceived value
b. Marketing myopia
c. Customer relationship management
d. Customer satisfaction
27. Buying goods and services for further processing or for
use in the production process refers to which of the following
markets?
a. Consumer markets
b. Government markets
c. Business markets
d. International markets
28.Marketing managers should adapt the marketing mix to
___________________ and constantly monitor value changes
and differences in both domestic and global markets.
a. Sales strategies
b. Marketing concepts
c. Cultural values
d. Brand images
29. The ________ refers to the various companies that are
involved in moving a product from its manufacturer into the
hands of its buyer.
a. distribution chain
b. network chain
c. supply chain
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d. promotion network
30. ________ is the study of how individuals, groups, and
organizations select, buy, use, and dispose of goods, services,
ideas, or experiences to satisfy their needs and wants.
a. Target marketing
b. Psychographic segmentation
c. Product Differentiation
d. Consumer behavior
31. When the researcher attempts to question or observe all
the members of a defined target population, it is called …
a. Survey
b. Census
c. Sample
d. Sampling
32. The five-stage model of the consumer buying process
includes all of the following stages EXCEPT…
a. problem recognition
b. information search
c. social interaction
d. purchase decision
33. If performance meets consumer expectations, the
consumer is ________.
a. delighted
b. satisfied
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c. disappointed
d. surprised
34. Which one of the following statements by a company
chairman BEST reflects the selling marketing concept?
a. We have organized our business to satisfy the customer needs
b. We believe that marketing department must organize the
activities in order to make individuals buy what we produce
c. We try to produce only high quality, technically efficient
products
d. We try to encourage company growth in the market
35. The factors such as the buyer’s age, life-cycle stage,
occupation, economic situation, lifestyle, personality and self-
concept that influences buyer’s decisions refers to which one
of the following characteristic?
a. Personal characteristics
b. Psychological characteristics
c. Behavioral characteristics
d. Demographical characteristics
36. One traditional depiction of marketing activities is in
terms of the marketing mix or four Ps. The four Ps are
characterized as being ________.
a. product, positioning, place, and price
b. product, price, promotion, and place
c. promotion, place, positioning, and price
d. place, promotion, production, and positioning
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37. Marketing strategies are often designed to influence
________ and lead to profitable exchanges.
a. Consumer decision making
b. Sales strategies
c. Advertising strategies
d. Export strategies
38. The controllable variables a company puts together to
satisfy a target group is called the ____________________.
a. Marketing strategy
b. Marketing mix
c. Strategic planning
d. Marketing concept
39. In order for exchange to occur:
a. a complex societal system must be involved.
b. organized marketing activities must also occur.
c. a profit-oriented organization must be involved.
d. each party must have something of value to the other party.
40. Find correct cycle
a. Determine the Research Problem, Select the Appropriate
Research Design, Execute the Research Design,
Communicate the Research Results
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b. Determine the Research Problem, Execute the Research
Design, Select the Appropriate Research Design,
Communicate the Research Results
c. Select the Appropriate Research Design, Determine the
Research Problem, Execute the Research Design,
Communicate the Research Results
d. Select the Appropriate Research Design, Execute the
Research Design, Communicate the Research Results,
Determine the Research Problem
41. Newsletters, catalogues, and invitations to organisation-
sponsored events are most closely associated with the
marketing mix activity of:
a. Pricing
b. Distribution
c. Product development
d. Promotion
42. The basic role of promotion is _____.
a. Information
b. Manipulation
c. Communication
d. Interpretation
43. Price is the only element in the marketing mix that
produces:
a. Fixed cost
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b. Customer satisfaction
c. Variable cost
d. Revenue
44. Which of the following is NOT included in product
decisions?
a. Styling
b. Brand name
c. Warehousing
d. Packaging
45. “Interviewer “curbstoning”, “De-anonymizing data”,
“Stating that interviews are shorter than they are” are related
with…
a. Interviewer training
b. Ethical challenges in research
c. Scaling and measurement
d. Sampling of the population
46. Which is not a type of secondary data source?
a. Company’s data warehouse
b. Internet Web sites
c. Commercial data purchased from firms
d. Marketing intelligence
47. How we call the method used by marketing researchers in
the collection of macroenvironmental
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Information, in which researchers analyze various trade
publications, newspaper articles, academic literature, Web
sites, or computer databases for information on trends in a
given industry?
a. Content analysis
b. Case study
c. In-depth interview
d. Formal rating procedure
48. Which of the following is NOT a part of marketing
communication mix?
a. Telemarketing
b. Public relations
c. Sales promotion
d. Advertising
49. Which of these steps is related with selection of research
design?
a. Specifying research objectives and confirm the information
value
b. Interpreting data to create knowledge
c. Developing the sampling design and sample size
d. Collecting and preparing data
50. During which step of the marketing segmentation,
targeting, and positioning process does the firm ―develop a
marketing mix for each segment?
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a. market segmentation
b. market targeting
c. market positioning
d. The firm does not go through the development during any of
the above steps.
51. A products position is located in the minds of
______________________.
a. Advertiser
b. Salesman
c. Consumer
d. All of these
52. Narrowly focused markets that are defined by some
special interest are termed as ___________.
a. Target markets
b. Mass markets
c. Niche markets
d. Undifferentiated markets.
53. __________________ is the process of evaluating each
market segment‘s attractiveness and selecting one or more
segments to enter.
a. Mass marketing
b. Market segmentation
c. Market targeting
d. Market positioning
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54. Which factor given below is not the reason for quitting
marketing research project?
a. Research knowledge of staff
b. Costs outweigh the value
c. Insufficient time frames
d. Inadequate resources
55. It is a fact that there are 32.5 million left-handed people in
the India. However, most marketers do not attempt to appeal
to or design products for this group because there is little in
the way of census data about this group. Therefore, this group
fails in one of the requirements for effective segmentation.
Which of the following is most likely to apply in this case?
a. actionable
b. substantial
c. differentiable
d. measurable
56. Micromarketing includes:
a. segment marketing and niche marketing.
b. mass marketing and demographic marketing.
c. local marketing and individual marketing.
d. individual marketing and self-marketing.
57. Which are the types of marketing research firm?
a. Positioned, Online
b. Syndicated, Nonsyndicated
c. Customized, Standardized
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d. Targeted, Segmented
58. Readiness stage and attitude towards product are major
segmentation variable in which category?
a. Geographic
b. Behavioral
c. Demographic
d. Psychographic
59. Mercedes offers the SLK, CLK, A‘ and B‘ series. These
are product ________ which together make up the product
_________.
a. Items, depth
b. Lines, depth
c. Lines, width
d. Items, width
60. The AIO (activities, interests, opinions) questions are
used for analyzing which of the following types of
segmentation?
a. Benefit
b. Psychographic
c. behavioral
d. Psychoanalytic
61. The strategy of choosing one attribute to excel at to create
competitive advantage is known as (the):
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a. Unique selling proposition.
b. Underpositioning.
c. Overpositioning.
d. Confused positioning.
62. All of the following would be considered to be in a
company‘s microenvironment EXCEPT:
a. Marketing channel firms.
b. Political forces.
c. Publics.
d. Customer markets.
63. _________________ help the company to promote, sell,
and distribute its goods to final buyers.
a. Marketing intermediaries
b. Competitor networks
c. Suppliers
d. Service representatives
64. If your company were to make a product, such as a suit of
clothes, and sell that product to a retailer, your company
would have sold to the ___________ market.
a. reseller
b. business
c. government
d. service
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65. A ______________ is any group that has an actual or
potential interest in or impact on an organization‘s ability to
achieve its objectives.
a. competitive set
b. marketing intermediary
c. supplier
d. public
66. Your marketing department is currently researching the
size, density, location, age, and occupations of your target
market. Which environment is being researched?
a. demographic
b. psychographic
c. economic
d. geographic
67. Marketing Environment analysis helps to –
a. Avoid costly mistakes of reacting too slowly
b. Identify tomorrow‘s opportunities
c. Both A and B
d. None of the above
68. The clothing retailer Top Shop tries to appeal to the style-
conscious, independent girl- ie. the "fashion junkie" who goes
shopping every week in pursuit of the latest hot fashions.
What kind of market segmentation is being used by Top
Shop?
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a. socio-economic segmentation
b. psychographic segmentation
c. religious segmentation
d. demographic segmentation
69. Wants can become demands if they are backed by
__________.
a. Products
b. Consumer research
c. Needs
d. Buying power
70. The process of determining target customers' needs and
delivering desired satisfactions more effectively and
efficiently than competitors is called __________.
a. The marketing concept
b. The product concept
c. The production concept
d. The selling concept
71. In order to carry out a SWOT analysis, a company must
__________.
a. Identify the main threats in the external environment
b. Identify the company's main internal weaknesses
c. Identify the main opportunities in the external environment
d. All of the above
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72. What does SBU stand for?
a. Single business unit
b. Strategic business unit
c. Sales business unit
d. Strategic buying unit
73. What is defined as “An intranet for a select group of
managers who are decision makers in the company”?
a. Executive dashboard
b. Focus group
c. Census
d. Monitoring
74. Which part of the marketing plan presents the approach
that will be used to meet the plan's objectives?
a. Action programs
b. Marketing strategy
c. SWOT and issue analysis
d. Current marketing situation
75. What is a company's marketing environment?
a. The climate and nature
b. Actors and forces outside of a company and the marketing
functions that affect marketing management
c. The marketing department within a company
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d. The land area around a company's headquarters
76. What are marketing intermediaries?
a. Banks and credit unions
b. Competitors that come between a company and its customers
c. Firms that help the company promote, sell and distribute its
goods to final buyers
d. Wholesalers
77. What is the name for any group that has actual or
potential interest in or impact on an organization’s ability to
achieve its objectives?
a. Publics
b. Suppliers
c. Competitors
d. Customers
78. Which of the main stages of Marketing Strategy
perceptual maps directly linked with?
a. Segmentation
b. Targeting
c. Positioning
d. Differentiation
79. Changing consumer spending patterns is an element of
which environment?
a. Political
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b. Demographic
c. Cultural
d. Economic
80. The marketing information system (MIS) begins and ends
with __________.
a. Consumers
b. Information technologies
c. Marketing intelligence
d. Marketing managers
81. What are secondary data?
a. Information based solely on rumors
b. Information that has already been collected and recorded for
another purpose and is thus readily accessible
c. Information based on second-rate research
d. Information that has been collected for the specific purpose at
hand
82. Which of marketing research tasks given below related
with distribution decisions?
a. Demand analysis
b. Sales forecasting
c. Logistic assessment
d. Attitudinal research
83. What is the first stage of the marketing research process?
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a. Report the findings
b. Define the research problem and objectives
c. Develop the research plan
d. Implement the research plan
84. __________ research is the gathering of primary data by
watching people.
a. Observational
b. Survey
c. Causal
d. Experimental
85. What does the term 'black box' refer to in consumer
buying behaviour?
a. The personal buying decision process that consumers go
through in response to marketing efforts
b. Mystery prizes in gift stores
c. Gift wrapping services offered in stores with high levels of
customer service
d. The dark feeling consumers get when they realise that a
purchase does not measure up to their expectations
86. What are the four key characteristics that influence
consumer buying behavior?
a. Psychological, personal, cultural and social
b. Psychological, demographic, cultural and social
c. Social, cultural, economic and technological
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d. Economic, technological, political and cultural
87. Which of the following characteristics is not used in
psychographic segmentation?
a. Age
b. Personality
c. Socio-economic status
d. Lifestyle
88. What is the name of the analysis tool used by marketers to
position products/brands?
a. Brand map
b. Perceptual map
c. Product map
d. Competitive map
89. Strengths and Weaknesses are related to:
a. the company itself
b. the competitor
c. shareholders
d. all of them
90. Which of marketing research tasks given below not
related with Marketing strategy design?
a. Target market analysis
b. Benefit and lifestyle studies
c. Perceptual mapping
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d. Concept and product testing
Accounting (Introduction to Accounting, Cost Accounting,
Managerial Accounting, Financial Accounting I and II)
1. Which of the following is not a step in the accounting
process?
a. Identification
b. Verification
c. Recording
d. Communication
2. Accountants refer to an economic event that affects a
company's financial statements as a
a. Transaction
b. Purchase event.
c. Sale event.
d. Recording event.
3. Bookkeeping, as opposed to accounting, usually involves
only
a. Identifying
b. Recording
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c. Communicating
d. reporting
4. Which of the following statements about users of accounting
information is incorrect?
a. Management is an internal user.
b. Taxing authorities are external users.
c. Present creditors are external users.
d. Regulatory authorities are internal users.
5. The left side of an account
a. Is always the balance side.
b. May represent the debit side or the credit side.
c. Is always the debit side.
d. Is always the credit side.
6. A credit to a liability account
a. Indicates an increase in the amount owed to creditors.
b. Indicates a decrease in the amount owed to creditors.
c. Is an error.
d. Must be accompanied by a debit to an asset account.
7. Debits
a. Increase both assets and liabilities.
b. Decrease both assets and liabilities.
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c. Increase assets and decrease liabilities.
d. Decrease assets and increase liabilities.
8. The expanded accounting equation is
a. Assets + Liabilities = Owner's Capital + Owner's Drawings +
Revenues + Expenses
b. Assets = Liabilities + Owner's Capital + Owner's Drawings +
Revenues – Expenses
c. Assets = Liabilities – Owner's Capital – Owner's Drawings -
Revenues – Expenses
d. Assets = Liabilities + Owner's Capital – Owner's Drawings +
Revenues – Expenses
9. The first step in the recording process is to
a. Prepare the financial statements.
b. Analyze each transaction for its effect on the accounts.
c. Enter in a journal.
d. Prepare a trial balance.
10. A complete journal entry includes all of the following except
a. The date of the transaction.
b. A brief explanation of the transaction.
c. The balance of the accounts in the entry.
d. The accounts and amounts to be debited and credited.
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11. Which of the following is false about a journal?
a. It discloses in one place the complete effects of a transaction.
b. It provides a chronological record of transactions
c. It helps to prevent or locate errors because debit and credit
amounts for each entry can be easily compared
d. It keeps in one place all the information about changes in
specific account balances.
12. The time period assumption states that
a. Companies must wait until the calendar year is completed to
prepare financial statements.
b. Companies use the fiscal year to report financial information.
c. The economic life of a business can be divided into artificial
time periods.
d. Companies record information in the time period in which the
events occur.
13. Which of the following statements about the accrual-basis of
accounting is false?
a. Events that change a company's financial statements are
recorded in the periods in which the events occur.
b. Revenue is recognized in the period in which services are
performed.
c. Accrual-basis is in accordance with generally accepted
accounting principles.
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d. Revenue is recorded only when cash is received, and expense
is recorded only when cash is paid.
14. Adjusting entries are made to ensure that
a. Expenses are recognized in the period in which they are
incurred.
b. Revenues are recorded in the period in which services are
performed.
c. Balance sheet and income statement accounts have correct
balances at the end of an accounting period.
d. All of the answer choices are correct.
15. Closing entries are necessary for
a. permanent account only
b. temporary accounts only
c. both permanent and temporary accounts
d. permanent or real accounts only
16. All of the following are required steps in the accounting
cycle except
a. journalizing and posting closing entries
b. preparing financial statements
c. journalizing the transactions
d. preparing a worksheet
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17. The steps in the accounting cycle for a merchandising
company are the same as those in a service company except
a. An additional adjusting journal entry for inventory may be
needed in a merchandising company.
b. Closing journal entries are not required for a merchandising
company.
c. A post-closing trial balance is not required for a
merchandising company.
d. A multiple-step income statement is required for a
merchandising company.
18. Two accounts with subsidiary ledgers are
a. Accounts receivable and cash receipts.
b. accounts payable and cash payments
c. accounts receivable and accounts payable
d. sales revenue and cost of goods sold
19. Which of the following lists correctly first four steps of
accounting cycle which are given randomly below;
Prepare a trial balance, Journalize (record) transactions,
Making end-of-period adjustments, Post journal entries
to ledger accounts.
a. Making end-of-period adjustments; Prepare a trial
balance; Post journal entries to ledger accounts;
Journalize transactions;
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b. Prepare a trial balance; Making end-of-period
adjustments; Journalize transactions; Post journal
entries to ledger accounts
c. Journalize transactions; Post journal entries to ledger
accounts; Prepare a trial balance; Making end-of-period
adjustments
d. Journalize transactions; Post journal entries to ledger
accounts; Making end-of-period adjustments; Prepare a
trial balance
20. Vision Furniture sold five tables on account to Tough
Wood Corp. at price of $100 each. Which of the
following journal entry should be made by Vision
Furniture?
a) /
Cash 500
Sales Revenue 500
b) /
Accounts Receivable 500
Sales Revenue 500
c) /
Sales Revenue 500
Accounts Receivable 500
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d) /
Accounts Receivable 500
Cash 500
21. According to transaction is given in question 2, which
of the following journal entry should be made by Tough
Wood Corp?
a) /
M. Inventory 500
Sales Revenue 500
b) /
M. Inventory 500
Accounts Receivable 500
c) /
Accounts Payable 500
M. Inventory 500
d) /
M. Inventory 500
Accounts Payable 500
22. On 22 August 2010 Express Organization Company
received $30.000 advance from Epoka University, for
organization of an accounting conference. The
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conference will be held on 4 October 2010. Which of
following journal entry should be made by Express
Organization on 22 August 2010?
a) /
Cash 30.000
Sales Revenue 30.000
b) /
Accounts Receivable 30.000
Unearned Revenue 30.000
c) /
Cash 30.000
Unearned Revenue 30.000
d) /
Cash 30.000
Service Revenue 30.000
23. After the successfully organized conference, on 5
October 2010 Express Organization refunds unused
portion of the advance is $5000 and sends the invoice
amounted $25.000 to Epoka University. Which of
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following journal entry should be made by Express
Organization on 5 October 2010?
a) /
Unearned Revenue 30.000
Cash 5.000
Service Revenue 25.000
b) /
Accounts Receivable 35.000
Service Revenue 30.000
Cash 5.000
c) /
Unearned Revenue 30.000
Cash 25.000
Service Revenue 5.000
d) /
Accounts Receivable 30.000
Service Revenue 25.000
Cash 5.000
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24. CBA supermarket uses periodic inventory system and
some information about the company such as:
a. Inventory on hand on 1 January 2010 is $20.000
b. During 2010, purchases of merchandise is $40.000
c. Inventory on hand on 31 December 2010 is $15.000
Which of the following gives amount of CBA’s Cost of
Goods sold for 2010?
a. 40.000
b. 45.000
c. 55.000
d. 15.000
e. 60.000
25. According to adjusted trial balance of CBA Corporation
some expense and revenue accounts’ balances such as;
Sales Revenue: $35.000 Rent Revenue: $5000 Interest
Revenue: $1000 Cost of Goods Sold: $12.000
Advertising Expense: $5000 Interest Expense: $3000
After preparing of closing journal entries, which of
following entry shows transfer of profit to balance
sheet?
a. /
Cash 21.000
Income Summary 21.000
b. /
Income Summary 21.000
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Sales Revenue 21.000
c. /
Income Summary 21.000
Retained Earnings 21.000
d. /
Retained Earnings 21.000
Income Summary 21.000
26. IBM sold 20 computers on account to Saturn
Technology which unit sale price of computer is $1000.
Both companies use perpetual inventory system and unit
cost of computers is $500. Which of the following
journal entry belongs to recognition of revenue for
IBM?
a) /
Cash 20.000
M. Inventory 20.000
b) /
Cash 20.000
Sales Revenue 20.000
c) /
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Accounts Receivable 20.000
M. Inventory 20.000
d) /
Accounts Receivable 20.000
Sales Revenue 20.000
27. According to transaction given in question 8, which of
the following journal entry belongs to recognition of
cost and decrease in inventory for IBM?
a) /
COGS 10.000
M. Inventory 10.000
b) /
COGS 20.000
M. Inventory 20.000
c) /
M. Inventory 10.000
COGS 10.000
d) /
M. Inventory 10.000
COGS 10.000
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28. According to transaction given in question 8, sometimes
later, Saturn Technology returned 5 computers due to
some defects in these computers. Both companies use
perpetual inventory system. Relating to return, which of
the following belongs to the first journal entry should
be made by IBM?
a) /
Accounts Receivable 5.000
M. Inventory 5.000
b) /
Sales Returns 5.000
Accounts Receivable 5.000
c) /
Sales Returns 2.500
Accounts Receivable 2.500
d) /
M. Inventory 5.000
Sales Revenue 5.000
29. Relating to return, which of the following belongs to the
second journal entry should be made by IBM?
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a) /
M. Inventory 5.000
COGS 5.000
b) /
M. Inventory 2.500
COGS 2.500
c) /
M. Inventory 2.500
Accounts Receivable 2.500
d) /
M. Inventory 2.500
Sales Revenue 2.500
30. In connection with transaction given in question 8, which
of the following journal entry should be made by Saturn
Technology relating to return of five defected
computers?
a) /
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Accounts Receivable 5.000
M. Inventory 5.000
b) /
Sales Returns 5.000
M. Inventory 5.000
c) /
Accounts Payable 5.000
M. Inventory 5.000
d) /
M. Inventory 5.000
Accounts Payable 5.000
31. On November 1, Blue Corp. purchased a six months
insurance policy from Green Insurance Corp. for $
6000. On November 30, Blue Corp. recorded this
expenditure on November 1 as Unexpired Insurance.
Which of the following journal entry belongs to
adjusting entry should be made on November 30 by
Blue Corp.?
a) /
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Insurance Expense 1.000
Unexpired Insurance 1.000
b) /
Insurance Expense 6.000
Unexpired Insurance 6.000
c) /
Accounts Payable 1.000
Cash 1.000
d) /
Insurance Expense 1.000
Cash 5.000
32. Starlight, a broadways media firm, uses the balance sheet
approach to estimate uncollectible accounts expense. At year-
end and aging of the accounts receivable produced the
following five groups, and Allowance for Doubtful Accounts
credit balance is $32.000: Which of the following shows the
correct amount of the doubtful accounts at the end of year?
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a) 35.000
b) 39.300
c) 17.300
d) 49.300
33. Which of the following is a cost flow assumption in the
calculation of COGS for inventories?
a) Net Cost Method
b) LIFO
c) Periodic Inventory
d) Specific Identification
34. Which of the following valuation principle is applied to
‘Accounts Receivable’?
a) Current Market Value
b) Face Amount
c) Collectible Amount
Not Yet Due $500,000 1%
1-30 Days past Due $110,000 3%
31-60 Days past Due $50,000 10%
61-90 Days past Due $30,000 20%
Over 90 Days past Due $60,000 50%
Total $750,000
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d) LCM
35. If there is a difference between in the balance of Marketable
Securities and their current market value, which account
should be used for adjustment?
a) Gain/Loss from write-downs
b) Unrealized Holding gain/loss of investments
c) Gain/Loss from sale of investments
d) None of them
36. Which of the following valuation principle is applied to
‘Inventories’?
a) Current Market Value
b) Par Value
c) Net Realizable Value
d) LCM
37. On 1 November 2009 EPK Company borrows 100.000
Euros from a bank by the issuing a note for a period of
6 months at an annual interest rate of %12. Which of the
following journal entry shows the borrowing for EPK
Company?
a. /
Cash 100.000
Notes Payable 100.000
b. /
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Cash 100.000
Accounts Payable 100.000
c. /
Cash 100.000
Notes Receivable 100.000
d. /
Cash 106.000
Notes Payable 106.00
38. According to transaction given in question 19, which of
following journal entry belongs to settlement of
borrowing by Company?
a) /
Notes Payable 100.000
Cash 100.000
b) /
Notes Payable 100.000
Interest Expense 6.000
Cash 106.000
c) /
Notes Payable 100.000
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Interest Expense 4.000
Interest Payable 2.000
Cash 106.000
d) /
Notes Payable 100.000
Interest Expense 2.000
Interest Payable 4.000
Cash 106.000
39. On 31 March 2010 ABC Company was established by Mr. A,
Mr. B and Mrs. C. On that day, each partner committed to
pay 100.000 Euros in 2010. On 1 July 2010 all the partners
paid their commitments in cash. Which of following journal
entry belongs to 31 March 2010?
a) /
Unpaid Capital 300.000
Capital Stock 300.000
b) /
Cash 300.000
Capital Stock 300.000
c) /
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Unpaid Capital 100.000
Capital Stock 100.000
d) /
Capital Stock 300.000
Unpaid Capital 300.000
40. According to transaction given in question 21, which of
following journal entry belongs to 1 July 2010?
a) /
Unpaid Capital 300.000
Cash 300.000
b) /
Cash 300.000
Unpaid Capital 300.000
c) /
Unpaid Capital 300.000
Capital Stock 300.000
d) /
Cash 300.000
Capital Stock 300.000
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41. Mercury Corp. decides to issue 500.000 shares of $10 par
value each on 26 July 2010. On 22 August 2010, underwriter
sent a memo explaining that shares were sold for $11 each
and money transferred.
Which of the following accounting treatment is correct
regarding this transaction?
a. Cash accounts is debit $5M on 26 July.
b. Share Premiums account is credit $500K
c. Cash account is debit $5M on 22 August
d. Unpaid Capital account is credit $5,5M
42. On June 1 Aspen Corp. has outstanding 200.000 shares of $1
par value of common stock with a market value of $5 per
share. On this date company declared and distributed a 5%
stock dividend. Which of the following accounting treatment
is correct regarding this transaction?
a. Cash accounts is debit $50K.
b. Capital Stock is debit $50K
c. Retained Earnings is debit $10K.
d. Retained Earnings is debit $50K.
43. CBA Corp. has 100.000 outstanding shares par value $1 and
50.000 preferred shares par value $10, additional paid-in
capital 250.000$, legal reserves $200.000. Total assets of
company $1.400.000 and total liabilities are $300.000.
According to this information, how much retained earnings
CBA has?
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a. $350.000
b. $150.000
c. $50.000
d. $250.000
44. According to information given in question 25, what is the
total of shareholder’s equity section in the balance sheet?
a. $1.100.000
b. $1.400.000
c. $250.000
d. $100.000
45. According to income statement and balance sheet of April
Corp in 2010. Net sales are $200.000 and Accounts
Receivable is $90.000 in 2010 and $10.000 in 2009. How
much cash collected from customers in 2010?
a) $80.000
b) $120.000
c) $200.000
d) $100.000
46. Which of the following is used as starting item in preparation
of the cash flows statement by indirect method
a) Net Income
b) Net Sales
c) Operating Income
d) COGS
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47. Which of the following is not a section in Cash Flows
Statement
a) Operating Activities
b) Financing Activities
c) Investing Activities
d) Selling Activities
48. Company has a vehicle which has $30.000 acquisition cost,
ten years useful life and $2000 residual value. According to
straight method depreciation; how much depreciation expense
should be recognized for each year?
a) $6000
b) $1400
c) $2800
d) $3.000
49. Which of the following ratio is used to measure liquidity of a
company?
a) Debt ratio
b) Current ratio
c) Operating Income ratio
d) Dividend yield ratio
50. Operating Income/Average Total Assets is used to measure
a) Productivity of the equity investment
b) Productivity of the assets of company
c) Productivity of sales
d) Effectiveness of assets of the company
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51. Net Income/Average shares of outstanding capital gives
following;
a) Earnings per share
b) Return on Equity
c) Return on Asset
d) Dividend yield
52. Which of the following is long term liability account?
a) Interest Payable
b) Accounts Payable
c) Retained Earnings
d) Bonds Payable
53. On 31 December 2015, ABC corporation’s credit balance of
income summary account is $2,000,000. Tax rate is 20 %
and company has to allocate 5% of legal reserves. How
much legal reserves will be added to share holder’s
equity?
a) $60.000
b) $160.000
c) $80.000
d) $30.000
54. According to information given in question 35, which of the
following accounting treatment is correct?
a) Tax payable is debit $400.000
b) Income summary is debit $1.600.000
c) Retained earnings is credit 1.520.000
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d) Income summary is credit $ 1.600.000
55. Which of the following is an intangible asset item?
a) Lands
b) Goodwill
c) Prepaid Insurance
d) Accumulated Depreciation
Operations Management (Operations Management,
Operations Research)
1. Operations Management is about:
a. Provision on a proper way of goods and services
b. The set of activities that provides value in the form of goods
and services by transforming inputs into outputs
c. Marketing, production, financing, forecasting etc.
d. All of the above.
2. Which one of the below mentioned function is not a basic
function of Operations Management?
a. Planning
b. Controlling
c. Financing
d. All of the above
3. Which one is part of the 10 strategic decisions of Operations
Management?
a. Location Strategy
b. Layout Strategy
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c. Supply Chain Management
d. All of the above
4. Distinguish the difference between goods and services:
a. Products are tangible while services are not.
b. Products are offered on a daily basis while services are not.
c. Products have a high customer interaction while services have
not.
d. Products cannot be inventoried while services can be
inventoried.
5. What is value-added?
a. A good needed to complement another good.
b. The difference between the cost of inputs and the value or
price of outputs.
c. The feedback that you get out of your service.
d. The measurement of process improvement.
6. Which one is the formula of productivity?
a. Input*Output
b. Input/Output
c. Output/Input
d. Efficiency*Input
7. Which one is not part of the input factors to measure
productivity?
a. Labor
b. Capital
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c. Material
d. Books
8. Efficiency, in capacity terms, is the ratio of:
a. Actual output to effective capacity.
b. Actual output to design capacity.
c. Effective capacity to actual output.
d. Design capacity to effective capacity.
9. The efficiency ratio must be larger than the utilization ratio
because:
a. Effective capacity is larger than design capacity.
b. Actual output is larger than effective capacity.
c. Design capacity is larger than effective capacity.
d. Actual output is larger than design capacity.
10. A precedence diagram:
a. Contain all the tasks.
b. Shows the sequences in which tasks are performed.
c. Shows all of the paths from the beginning to end of
completion of the product.
d. All of the above.
11. Which one of the following will always lead to an increase in
productivity?
a. Increase inputs and increase outputs
b. Increase outputs and hold inputs constant
c. Decrease both inputs and outputs
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d. Decrease outputs and hold inputs constant.
12. The critical path of a network is the:
a. Path with the fewest activities.
b. Shortest time path through the network.
c. Path with the most activities.
d. Longest time path through the network.
13. Which one is not an inventory management cost?
a. Holding cost
b. Setup cost
c. Ordering cost
d. Marketing cost
14. Which one is not a layout design consideration?
a. Higher utilization of space, equipment, and people.
b. Improved flow of information.
c. Improve working conditions.
d. Distinguish consumer preferences.
15. Low-volume, high-variety production is best suited for which
of the following process strategies?
a. Product focus
b. Process focus
c. Mass customization
d. Repetitive focus
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16. A large quantity and large variety of products are produced
in:
a. Mass customization
b. Process focus
c. Repetitive focus
d. Product focus
17. Quantitative methods of forecasting include:
a. Consumer market survey
b. Sales force composite
c. Jury of executive opinion
d. Exponential smoothing
18. What is the major difference in focus between location
decision in the service sector and in the manufacturing
center?
a. The focus in manufacturing is revenue maximization, while
the focus in service is cost.
b. The focus in service is revenue maximization, while the focus
in manufacturing is cost minimization.
c. The focus in manufacturing is on labor, while the focus in
service is on raw materials.
d. There is no difference in focus.
19. In the service sector, aggregate planning for the production of
high-volume intangible output is directed toward:
a. Attempting to manage demand to keep equipment and
employees working.
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b. Finding the size of the workforce to be employed.
c. Smoothing the production rate.
d. Planning for human resource requirements and managing
demand.
20. Activities A and B are both 6 days long and the only
immediate predecessors to activity C. Activity A has ES=8
and LS=8 and activity B has ES=7 and LS=10. What is the
ES of activity C?
a. 15
b. 14
c. 13
d. 16
21. A company wishes to determine the EOQ for an item that has
an annual demand of 2,000 units, a cost per order of $75, and
annual carrying cost of $7.50 per unit. What is the EOQ?
a. 40’000 units
b. 200 units
c. 100
d. 73
22. Using the tasks, task times in minutes and required
predecessors shown in the table, what is the cycle time
necessary to achieve maximum output?
Task Time Predecessor
A 2.0 --
B 1.0 A
C 2.0 A
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D 1.5 B,C
E 1.5 D
F 1.5 D
a. 9.5 minutes
b. 4.0 minutes
c. 1.0 minutes
d. 2.0 minutes
23. Champion Cooling Company is locating a warehouse that will
provide service to four store location: Seattle, with an annual
volume of 1’000 units; Fargo, with an annual volume of
2’000 units; Miami, with an annual volume of 6’000; and Las
Vegas, with an annual volume of 6’500 units. Las Vegas is
located at (1,1); Miami is located at (10,1); Seattle is located
at (1,6), and Fargo is located at (5,6). What is the best
location for the new warehouse?
a. (2,2)
b. (5,5)
c. (2,5)
d. (5,2
24. The U.S. Navy is considering four ports for their submarine
squid proofing operations: San Diego, Bremerton, Virginia
Beach, and Tulsa. The fixed costs at each location are
$500,000, $700,000, $1,000,000, and $250,000 respectively
and the variable costs are $300,000, $200,000, $100,000, and
$1,000,000. Which location can most economically service
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the 4 submarines per year that need this valuable service
performed?
a. Virginia Beach
b. Tulsa
c. Bremerton
d. San Diego
25. If demand is 106 during January, 120 in February, 134 in
March, and 142 in April, what is the 3-month simple moving
average for May?
a. 132
b. 126
c. 142
d. 138
26. The design and management of seamless, value-added processes
across organizational boundaries to meet the real needs of the end
customer is called.
a. Supply Chain Management b. Supply Management
c. Operations Management
d. Demand Management
27. For supply chain management to be successful firms must work
together by sharing information on the following things, EXCEPT: a. Demand forecasts
b. Production plans and changes
c. Personal Plans
d. New marketing strategies
28. Which of the following represent reason(s) to employ Supply Chain
Management?
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a. Cost savings
b. better coordination of resources
c. meeting customer demand
d. All of above
29. The foundations of Supply Chain Management are:
a. Supply, Operations, Logistics, and Integration
b. Supply, Operations, and Logistics
c. Supply, Operations, and Integration d. Supply, Logistics, and Integration
30. Logistics elements are the following:
a. Transportation management b. Customer relationship management
c. Network design
d. All of above
31. One of the current trends in SCM is increased supply chain
visibility, which includes: a. Knowing exactly where products after they are sold to customers
b. Knowing exactly where your products are along supply chain
c. Knowing the problems that products might incur on delivery
d. All of above
32. The primary goals of purchasing include all, EXCEPT:
a. Ensure uninterrupted flows of raw materials at the lowest total cost
b. Improve quality of the finished goods produced c. Maximize customer satisfaction
d. Ensure uninterrupted flows of raw materials at any cost
33. The keys to successful partnershipsinclude the following,
EXCEPT.
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a. Shared Vision & Objectives
b. Strong supplier partnerships
c. Mutual Benefits & Needs
d. All of above
34. True source of income for all supply chain organizations include: a. customers
b. suppliers
c. own operations
d. All of above
35. The keys to successful supply chain management rely on the
following aspects, EXCEPT: a. Trust among partners
b. Unbalanced relationship among partners
c. honest communication among partners d. accurate communication among partners
36. Integration elements of SCM include the following, EXCEPT: a. Supply Chain Process Separation
b. Supply Chain Marketing
c. Supply Chain Performance Measurement
d. All of above
37. Which of the following SC impacts are NOT considered inside of
supply chain management? a. Environmental impacts
b. Social impacts
c. Supplier impact
d. Weather impact
38. Identification, acquisition, access, positioning, and management of
resources an organization needs or potentially needs in the attainment of its strategic objectives is called:
a. Supply Chain Management
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b. Supply Management
c. Operations Management
d. Demand Management
39. A certain supply chain is made up of: 1. Raw Materials Supplier 2.
Components Manufacturer 3. A firm that manufacturers Sub-assemblies 4. End Item Manufacturer 5. Wholesale Distributor 6.
Local Retail Chain Warehouse. Who is considered the second-tier
supplier of the firm that manufacturers Sub-assemblies?
a. Raw Materials Supplier
b. Wholesale Distributor
c. The end item consumer
d. Components Manufacturer
40. Companies hold a supply of inventory for all the following reasons
EXCEPT: a. meet variation in product demand
b. increase production change/setup costs
c. allow production scheduling flexibility
d. purchase in bulk to take advantage of quantity discounts
41. JIT in relation to SCM emphasizes all the following, EXCEPT:
a. Reduction of waste b. Continuous improvement
c. Keeping high inventory
d. Channel integration
42. The process of planning, implementing, and controlling procedures
for the efficient and effective transportation and storage of goods
including services, and related information from the point of origin to the point of consumption for the purpose of conforming to
customer requirements is also referred to as:
a. Operations b. Transportation planning
c. Logistics
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d. Procurement
43. Which of the following carriers typically transports goods for the company that owns the carrier, they are not subject to economic
regulation, and since the fleets are rather large the cost of transport
is very likely less than if the company had hired another company to provide the service?
a. Private Carrier
b. Exempt Carrier c. Contract Carrier
d. Common carrier
44. According to the text, the FOUR important elements of the supply chain are:
a. Purchasing, manufacturing, transportation, retail stores
b. Purchasing, operations, logistics, integration c. Purchasing, manufacturing, logistics, transportation
d. Purchasing, operations, manufacturing, distribution
45. Which of the following is NOT a characteristic of cost-of-service
pricing?
a. Prices are established based on fixed and variable costs of
transportation b. Prices vary based on volume and distance
c. Prices tend to rise as shipping distance increases
d. Carriers price their services at the highest levels the markets
will bear
46. Which of the following statements is TRUE? Consumers buy
products based on a combination of: a. Cost, quality, availability, maintainability, and reputation
b. Cost, quality, availability, and brand
c. Cost, quality, advertising, store preference, and appearance d.Cost, quality, manufacturer, and simplicity of use
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47. Which of the following is a reverse logistics activity?
a. Recycling products and components
b. Delivering finished goods to your customer c. Developing a collaborative relationship with your supplier
d. Managing the quality of products
48. Which strategy relies on a constant output rate and capacity while
varying inventory and backlog levels to handle the fluctuating
demand pattern? a. Mixed Production Strategy
b. The Level Production Strategy
c. The Chase Production Strategy
d. The Aggregate Production Strategy
49. Lean production emphasizes allthe following, EXCEPT:
a. Continuous improvement b. Reduction of waste
c. Synchronization of material flows
d. Large batch sizes
50. The four primary activities of concern in service response logistics
are the management of:
a. Distribution channels, service quality, reputation and waiting times
b. Service capacity, waiting times, distribution channels and
service quality c. Labor standards, distribution channels, waiting times and service
quality
d. Service capacity, visual workplace, waiting times and distribution
channels
51. Other alternative names of the Operations Research include
all, EXCEPT:
a. Management Science
b. Decision Analysis
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c. Qualitative analysis
d. Decision science
52. In which of the following situations Operations Research is
applied:
a. where there is a need to allocate scarce resources
b. where there is a need to choose between alternative courses of
action
c. where there is a need to find an optimal solution
d. All of above
53. Which of the following aim is NOT one of Operations
Research?
a. to sound as a smart manager
b. to provide a rational basis for decision
c. to offer solution for improving performance
d. to facilitate evidence-based decision making
54. The problem-solving process of OR can be initiated by:
a. a customer complaint
b. an employee
c. a supplier
d. All of them
55. Operations Research techniques consist of:
a. general mathematical models
b. analytical procedures
c. algorithms
d. All of above
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56. A situation that requires operations research solution may be
in case of:
a. a conscious effort to decrease efficiency
b. respond to an unexpected crisis
c. when interviewing an operations expert
d. None of above
57. Problem Solving process in Operations Research includes:
a. Defining variables
b. Definingconstraints
c. Identifying data requirements
d. All of above
58. Linear programming (LP)characteristics include all,
EXCEPT:
a. LP is ranked as the most important scientific advance of the
mid-20th century
b. LP is the answer to all business problems
c. LP is the most common type of application when allocating
limited resources among competing activities in a best
possible
d. LP is a standard tool that has saved many thousands or
millions of dollars for most companies or businesses?
59. When finding an optimal solution to a LP problem you need
the following DATA:
a. Number of resources available
b. Number of resources used
c. Profit contribution for each product
d. All of above
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60. The tableau method can be applied when you have:
a. minimization LP problems
b. maximization LP problems
c. minimization and maximization problems
d. none of above
61. What is an optimal solution to a certain problem?
a. A solution to the model that maximizes or minimizes some
measure of merit over all feasible solutions.
b. A solution to the model that only maximizes some measure of
merit over all feasible solutions.
c. A solution to the model that only minimizes some measure of
merit over all feasible solutions.
d. None of the above
62. Which of the following is not a phase of the OR Problem
Solving Process?
a. Formulating the model
b. Weekly scheduling
c. Testing the model
d. Implementing the model
63. The following should be taken in consideration when
constructing a model?
a. Problem must be translated from qualitative to quantitative
terms
b. Form a logical model with a series of rules
c. Define relationships between various factors of the problem.
d. All the above
64. A solution for which all constraints are satisfied is called:
a. Infeasible solution
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b. Feasible solution
c. Optimal solution
d. None of the above
65. Afeasible solution that has the most favorable value of the
objective function is called:
a. Infeasible solution
b. Feasible solution
c. Optimal solution
d. None of the above
66. When defining a problem in OR, all the following should be
considered, EXCEPT:
a. Short run over long-run profit maximization
b. Long run over short-run profit maximization
c. Ensuring the appropriate objectives
d. Social responsibility to stakeholders
Questions 20 – 23 apply to the following linear programing
problem:
67. X1 and X2 variables in the above model represent:
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a. Constraints
b. Decision variables
c. Objective function
d. Profit variables
68. Equation Z = 10X1 + 20X2 in the above model represents:
a. Constraints
b. Decision variables
c. Objective function
d. Profit variables
69. Equation X1 + 3X2 ≤ 45 in the above model represents:
a. Constraint
b. Decision variables
c. Objective function
d. Profit variables
70. Equations X1≥ 0 and X2 ≥ 0in the above model represent:
a. Profit Variables
b. Decision variables
c. Objective function
d. Non-negativity constraints
71. What is the optimal solution in the following graphical
solution of an LP problem?
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a. (0,0)
b. (0,10)
c. (10,20)
d. (25,0)
72. What is the optimal solution in the following graphical
solution of an LP problem?
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a. (0,0)
b. (0,5)
c. All points in the line from (2,4) until (6,0)
d. All points in the line from (0,5) until (2,4)
73. What is the next step in solving the following problem by
Simplex Tableau Method, after adding the slack variables?
a. Step a
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b. Step b
74. What is the dual form of the following LP problem?
a. Formulation a
b. Formulation b
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c. None of above
75. Given the following data, what is the correct formulation of
the linear programming model for this problem?
a. Formulation a
b. Formulation b
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c. None of above
Finance
1. The tuition fees that Epoka receives from the students, are
component of its:
a) Operating Cash Flow
b) Net Capital Spending
c) Liabilities
d) None of them
2. Which of the following does not affect the sustainable growth
rate:
a) Retention ratio
b) ROE
c) EM
d) Current Ratio
3. Zero-coupon bonds method of payment is similar to:
a. Pure-Discount loans
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b. Interest only loans
c. Amortized loans
d. None of them
4. Which of the following is not a stock component:
a. Dividend (D)
b. Growth rate (g)
c. Required Return (R)
d. Yield to Maturity (YTM)
5. For a bond selling at face value, the following is always true:
a. YTM > Cr
b. YTM = Cr
c. YTM < Cr
d. None of them
6. The receivables turnover is 10 times; accounts receivable is
$24,000; costs are $80,000, and Earnings before Taxes (EBT)
is -$20,000. The Operating Cash Flow for this company are:
a. $140,000
b. $160,000
c. $180,000
d. $200,000
7. If Current Ratio is 1.5 and Net Working Capital is $5,000;
then Current Assets are:
a. $5,000
b. $10,000
c. $15,000
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d. $20,000
8. If Total Debt Ratio is 0.6; then the Equity Multiplier is:
a. 1.5
b. 2.5
c. 3.5
d. 4.5
9. What is your tax bill if you have a wage of 250,000 leke:
a. 13,000
b. 27,600
c. 40,600
d. 50,600
10. You deposit $5,000 in Raiffeisen Bank. The bank pays you
8% simple interest. How much will you have after 15 years:
a. $3,000
b. $6,000
c. $9,000
d. $11,000
Taxable Income (leke) Tax Rate
0-30,000 0%
30,000-130,000 13%
Above 130,000 23%
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11. You want to get a loan worth $200,000. In order to get this
loan, the bank requires you to have 20% of the loan’s value in
deposits. If, you currently have only 35,000$ in an account
that pays 10% interest, in how many years you can get the
loan?
a. 0.4 years
b. 1.4 years
c. 2.4 years
d. 3.4 years
12. You deposit $2,000 in BKT. If your account pays 6% for the
first year, 7% for the next year, and 8% for all consecutive
years, how much will you have after 10 years?
a. $2,198.65
b. $3,198.65
c. $4,198.65
d. $8,587.05
13. You will receive $1,000 in four years, $2,000 in five years
and $3,000 in six years. With an interest rate of 10%, what is
the present value of these cashflows (their value at year 0)?
a. $3,618.28
b. $4,618.28
c. $6,000
d. $6,618.28
14. Which of the following is the best investment option as a
depositor:
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a. 12 % compounded monthly
b. 12.3% compounded quarterly
c. 12.5 % compounded annually
15. The present value of a perpetuity making monthly payments
of $500 with an interest rate of 6% compounded monthly is:
a. $8,333
b. $10,000
c. $83,333
d. $100,000
16. The current price of a zero-coupon bond with a YTM of 7%
and 10 years to maturity is:
a. $499
b. $508
c. $614
d. $1082
17. If the coupon rate on a bond is 8%, and the current yield is
9%, then this bonds price is:
a. $780
b. $800
c. $888
d. $1012
18. The current price of a constant growth stock with D0 = $5, R
= 12% and g = 7% is:
a. $87
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b. $97
c. $107
d. $117
19. If a project has: year 0 = -$500 year 1 = $200 year 2 =
$200 and year 3 = $200, then the payback period for this
project is:
a. 2 years
b. 2.5 years
c. 3 years
d. 3.5 years
20. A project has an initial cost of -10,000. Cash flows of 3,000
will be generated for the next 7 years. If required return is
10%; what is the NPV of this project
a. $4,605
b. $8,605
c. $10,605
d. $14,605
Economics (Introduction to Economics 1& 2,
Macroeconomics)
1. The central problem in economics is that of a. comparing the success of command versus market economies b. guaranteeing that production occurs in the most efficient
manner c. guaranteeing a minimum level of income for every citizen
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d. allocating scarce resources in such a manner that society's
unlimited needs or wants are satisfied as well as possible
2. In a free-market economy the allocation of resources is
determined by
a. votes taken by consumers
b. a central planning authority
c. By consumer preferences
d. the level of profits of firms
3. What are the three problems of societies have to solve?
a. What, how and where is produced?
b. What, how and for you is produced?
c. Why, what and how is produced?
d. What, how is produced and for whom it will be produced?
4. Which of the following shows the relationship between the
price of a good and the amount of that good that consumers
want at that price?
a. supply curve
b. demand curve
c. supply schedule
d. production possibilities frontier
5. Which of the following is not a determinant of demand for
good X:
a. Average income.
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b. input prices
c. Tastes and preferences.
d. Price of good X
6. Which of the following factors will cause the supply curve to
shift:
e. Changes in technology.
f. Changes in input prices.
g. Changes in the prices of related goods.
h. All
7. Other things held equal, if demand increases, equilibrium
price will __________ and equilibrium quantity will
__________. However, if supply increases, equilibrium price
will _________ and equilibrium quantity will ________,
other things held equal.
a. decrease; decrease; increase; increase
b. increase; increase; decrease; increase
c. decrease; decrease; increase; decrease
d. increase; increase; decrease; decrease
8. Which of the following situations leads to a lower equilibrium
price?
a. A decrease in demand accompanied by an increase in supply
b. A decrease in supply accompanied by an increase in demand
c. A decrease in supply, without a change in demand
d. An increase in demand, without a change in supply
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9. When the percentage change in quantity demanded is greater
than the percentage change in price:
a. There is little responsiveness in quantity demanded to
changes in price.
b. There are few substitutes for the good in question.
c. The demand curve is relatively steep.
d. The value of demand elasticity is greater than one.
e. All of the above.
10. We get fewer and fewer additional units as we add more and
more units of the inputs to production process. We call this
fact the:
a. Law of diminishing marginal utility.
b. Law of diminishing returns.
c. Law of supply.
d. Law of demand.
11. Which of the following fits the definition of GDP?
a. The value of all final goods and services produced within a
given period.
b. The market value of a country’s output.
c. The value of output produced by factors of production located
within a country.
d. The market value of all final goods and services produced
within a given period in a country.
12. An increase of 10% in nominal GDP indicates that:
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a. Both real GDP and the price level could have contributed to
that increase.
b. The aggregate price level has increased by 10%.
c. Real output and the aggregate price level have increased by
5% each.
d. Real output has increased by 10%.
13. Which of the following is a measure of the overall price
level?
a. Nominal GDP.
b. The GDP deflator.
c. The inflation rate.
d. Real GDP.
14. In 2003, the consumer price index (CPI) was 184.0. In 2004,
the CPI rose to 188.9. Using these CPI figures, what was the
rate of inflation between these two years?
a. 188.9%.
b. 2.66%.
c. 2.59%.
d. 4.9%.
15. GDP=
a. C+I+G
b. C+G+X
c. .C+I+G+X
d. none of the above
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16. Perfect competition is found when:
a. A large number of firms produce slightly differentiated
products.
b. A single firm produces the entire output of an industry
c. No firm is large enough to affect the market price.
d. An industry is dominated by few firms.
17. The zero-profit point will occur where:
a. MC=P
b. MC=MU
c. AC=P
d. AC=MP
18. In monopolistic competition there is/are:
a. Many sellers who each face a downward, sloping demand
curve.
b. A few sellers who each face a downward, sloping demand
curve.
c. Only one seller who faces a downward, sloping demand
curve.
d. Many sellers who each face a perfectly elastic demand curve.
19. If a perfectly competitive firm cannot avoid economic losses,
it should continue to operate in the short run as long as
a. price exceeds average variable cost
b. price exceeds average total cost
c. the market price exceeds average total cost
d. marginal revenue exceeds average fixed cost
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20. Suppose, in 2010, you purchased a house built in 2003.
Which of the following would be included in the gross
domestic product for 2010?
a. the value of the house in 2010
b. the value of the house in 2003
c. the value of the house in 2010 minus depreciation
d. the value of the services of the real estate agent
Law (Introduction to Law, Business Law)
1. Which of the following differentiates “law” from the other
rules that exist in the society?
a) compulsory nature
b) enforcement by state authorities
c) legal consequences in case of non-compliance
d) all of them
2. Which of the following is not a formal source of law in
Albania?
a) laws approved by the parliament
b) international agreements ratified by the parliament
c) “Leke Dukagjini” Canon
d) normative acts of the Council of Ministers
3. Which of the following is not true about courts?
a) their function is conflict resolution
b) they are part of the judicial system
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c) they enjoy independency from other powers
d) they approve laws
4. In Albania, if the law does not provide otherwise, the law
enters into force:
a) 15 days after the approval in the Parliament
b) 20 days after the publication in the Official Gazette
c) 15 days after the publication in the Official Gazette
d) 30 days after publication in the Official Gazette
5. The main organs of the judicial power in Albania are:
a) the first instance court, higher court, constitutional court
b) the first instance court, appellate court, higher court
c) first instance court, appeal court, higher court, European
Court of Human Rights
d) first instance, appeal, higher court, High Council of
Justice, Constitutional Court
6. The limitation of the rights and freedoms recognized in the
Constitution of the Republic of Albania is not valid when
established:
a) for a public interest
b) by a decision of the Council of Ministers
c) for the protection of the rights of others
d) in proportion with the situation that has dictated it
7. Which of the following does not have the right to propose
laws in the Parliament in Albania?
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a) Council of Ministers
b) Every deputy
c) Judicial Power
d) 20 000 people with the right to vote
8. Which one is not true about the principles of the Constitution
in the Republic of Albania?
a) It is the fundamental law
b) Separation of judicial power, legislative power and
executive power
c) The principle of respecting the dignity of the citizen
d) Albania is a semi-presidential system
9. Which one is not true about the capacity to act?
a) It is the ability of an individual to exercise rights and
obligations
b) At the age of 18 the person has full capacity to act
c) The capacity to act can be limited by a court decision because
of mental disease
d) The capacity to act can be limited by a court decision because
of physical disability
10. Which of the following is the mode of acquisition of
ownership?
a) Through contract
b) Through inheritance
c) Through objects found
d) All of them
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11. Which is one of the main documents served for the
establishment of the commercial company?
a) The Prospect
b) Financial Statement
c) The Statute
d) The Competition’s Authority Report
12. Which of the following constitutes the right feature of the
Limited Liability Company?
a) Partner’s death leads to the breach of company
b) It has unlimited liability to the creditors
c) Its required registered capital is ALL 5 million
d) The law permits the company to run the business even with
only one partner
13. Which of the following is not true about the features of the
registered capital in commercial companies?
a) The whole contributions brought by partners to establish a
joint-venture organized as a company
b) The participation part in the registered capital prevent the
partners to exercise rights and duties in the company
c) Fundamental capital is divided into some basic units with
equal value
d) The capital is considered as a guarantee for the creditors of
the company
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14. Which of the following is not correct about the features of
commercial company?
a) Commercial company has a contractual nature
b) It has independent and personal wealth
c) Companies are divided into unlimited and limited companies
d) The company gains its juridical personality before its
registration in the Business Registration Center
15. Which of the following constitutes the right feature of the
Joint-Stock Company with public offer?
a) The invitations to sign securities are addressed to an
unspecified number of investors
b) The legal requirement for the registered capital is ALL 100
lek
c) This type of company operates with limited and unlimited
partners
d) The company contributes unlimited
16. Which of the following is considered a mixed company?
a) General Partnership
b) Joint Stock Company
c) Limited Liability Company
d) Limited Company
17. Which of the following constitutes the wrong statement about
the effect of the control group existence?
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a) The parent company is obliged to cover annual losses of the
controlled company
b) Creditors of the controlled company have the right to ask
anytime to the parent company to provide sufficient
guarantees for their credits
c) Partners or shareholders of the controlled company has the
right to ask to the parent company anytime to purchase their
quotes, stocks or liabilities owned by them in the company
d) The controlled company is responsible for the results and
consequences of the parent company’s trade activity
18. Which of the following refers to the case when the
commercial company does not have criminal liability?
a) Criminal offence is committed by its bodies or its legal
representatives
b) The criminal offence is committed neither on behalf of the
company and nor in favor of it
c) Criminal offence is committed by a person that is under the
authority of the person that represents, administrates and
manages the company
d) Criminal offence is committed because of lack of control or
omission of supervisory body
19. Why is it necessary to protect the Intellectual Property?
a) To grant the license of your creation
b) To avoid the attempts of the others to make similar or
identical products as yours
c) To maintain it as a value asset of the business
d) All of the above
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20. Find the correct alternative regarding the characteristic of the
public procurement system.
a) It is not a public competition procedure
b) The contract should be signed among the Contracting
Authority and Economic Operators
c) Payment does not derive from public funds
d) It is not obligatory to sign any declaration in terms of conflict
of interest by the organs of the public procurement system
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Answer key MANAGEMENT
A B C D
1 X
2 X
3 X
4 X
5 X
6 X
7 X
8 X
9 X
10 X
11 X
12 X
13 X
14 X
15 X
16 X
17 X
18 X
19 X
20 X
21 X
22 X
23 X
24 X
25 X
26 X
27 X
28 X
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29 X
30 X
31 X
32 X
33 X
34 X
35 X
36 X
37 X
38 X
39 X
40 X
41 X
42 X
43 X
44 X
45 X
46 X
47 X
48 X
49 X
50 X
51 X
52 X
53 X
54 X
55 X
56 X
57 X
58 X
59 X
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60 X
61 X
62 X
63 X
64 X
65 X
66 X
67 X
68 X
69 X
70 X
71 X
Answer key MARKETING
A B C D
1 X
2 X
3 X
4 X
5 X
6 X
7 X
8 X
9 X
10 X
11 X
12 X
13 X
14 X
15 X
16 X
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17 X
18 X
19 X
20 X
21 X
22 X
23 X
24 X
25 X
26 X
27 X
28 X
29 X
30 X
31 X
32 X
33 X
34 X
35 X
36 X
37 X
38 X
39 X
40 X
41 X
42 X
43 X
44 X
45 X
46 X
47 X
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48 X
49 X
50 X
51 X
52 X
53 X
54 X
55 X
56 X
57 X
58 X
59 X
60 X
61 X
62 X
63 X
64 X
65 X
66 X
67 X
68 X
69 X
70 X
71 X
72 X
73 X
74 X
75 X
76
77 X
78 X
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79 X
80 X
81 X
82 X
83 X
84 X
85 X
86 X
87 X
88 X
89 X
90 X
Answer key ACCOUNTING
A B C D
1 X
2 X
3 X
4 X
5 X
6 X
7 X
8 X
9 X
10 X
11 X
12 X
13 X
14 X
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15 X
16 X
17 X
18 X
19 X
20 X
21 X
22 X
23 X
24 X
25 X
26 X
27 X
28 X
29 X
30 X
31 X
32 X
33 X
34 X
35 X
36 X
37 X
38 X
39 X
40 X
41 X
42 X
43 X
44 X
45 X
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46 X
47 X
48 X
49 X
50 X
51 X
52 X
53 X
54 X
55 X
Ans23r key OPERATIONS MANAGEMENT
A B C D
1 X
2 X
3 X
4 X
5 X
6 X
7 X
8 X
9 X
10 X
11 X
12 X
13 X
14 X
15 X
16 X
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17 X
18 X
19 X
20 X
21 X
22 X
23 X
24 X
25 X
26 X
27 X
28 X
29 X
30 X
31 X
32 X
33 X
34 X
35 X
36 X
37 X
38 X
39 X
40 X
41 X
42 X
43 X
44 X
45 X
46 X
47 X
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48 X
49 X
50 X
51 X
52 X
53 X
54 X
55 X
56 X
57 X
58 X
59 X
60 X
61 X
62 X
63 X
64 X
65 X
66 X
67 X
68 X
69 X
70 X
71 X
72 X
73 X
74 X
75 X
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Answer key FINANCE
A B C D
1 X
2 X
3 X
4 X
5 X
6 X
7 X
8 X
9 X
10 X
11 X
12 X
13 X
14 X
15 X
16 X
17 X
18 X
19 X
20 X
Answer key ECONOMICS
A B C D
1 X
2 X
3 X
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4 X
5 X
6 X
7 X
8 X
9 X
10 X
11 X
12 X
13 X
14 X
15 X
16 X
17 X
18 X
19 X
20 X
Answer key LAW
A B C D
1 X
2 X
3 X
4 X
5 X
6 X
7 X
8 X
9 X
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10 X
11 X
12 X
13 X
14 X
15 X
16 X
17 X
18 X
19 X
20 X
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