External Quality Assurance System

Quality Assurance System forHigher Education Institution (QAS-HEI):In practice

ILLAH SAILAHMinistry of National Education Republic of IndonesiaDirectorate General of Higher Education

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LEGAL BASIS OF QUALITY ASSURANCELEGAL BASIS OF QUALITY ASSURANCEThe Law Number 20 of 2003 : National Education The Law Number 20 of 2003 : National Education

System (article 1, 35, 50,52, 60)System (article 1, 35, 50,52, 60)

The Governmental Regulation Number 19 of 2005, The Governmental Regulation Number 19 of 2005, article 2 : National Education Standardarticle 2 : National Education Standard

The scope of standard covers:The scope of standard covers:1.1. Contents √Contents √2.2. Processes √Processes √3.3. Graduate competence √Graduate competence √4.4. Educators and educational staff √Educators and educational staff √5.5. Facilities and infrastructure √Facilities and infrastructure √6.6. ManagementManagement7.7. FundingFunding8.8. Learning assesment √Learning assesment √

kependidikan; e. Standar sarana dan prasarana; f. Standar pengelolaan; g. Standar pembiayaan; h. Standar penilaian pendidikan.(2) Untuk penjaminan dan pengendalian mutu pendidikan

sesuai dengan SNP dilakukan evaluasi, akreditasi, dan sertifikasi.

National Policy of QAS-HEI (2)

Government Regulation Nr.19/2005 as toNational Standard of Education (NSE)Article 4:The NSE aims at assuring the quality of national education in the framework

of sharpening the intellect of the people and of forming their character, as well as shaping the civilization of a dignified nation.

Article 91:(1) Any formal and nonformal education institution must conduct quality

assurance of education.(2) Quality assurance of education aims to fulfill or exceed National

Standard of Education (NSE).

HELTS 2003 -2010

Point E Strategic Issues:In healthy organization, a continuous quality improvement should becomeits primary concern.

Quality assurance should be internally driven, institutionalized within eachorganization’s standard procedure, and could also involve external parties.

However, since quality is also a concern of all stakeholders, quality improvement should aim at producing quality outputs and outcomes as partof public accountability.

National Policy of QAS-HEI (3)

Vision and Mission (strategic planning 2010-2014)

1.Availability2.Affordability3.Quality4.Equity5.Assurance

Vision: Smart andComprehensive Intelligence Mission:

of National Education

8 NSE MinimumStandards

HEI StandardsExceed NSE

Mandatory

Internally driven

NSE - HEI Standards Based on GR.Nr.19/2005

QAS-HEI Existing Condition

Self Self AssessAssess

mentment

Evaluation ofEvaluation ofStudy ProgramStudy Program

Based onBased onSelf AssessmentSelf Assessment

InternalInternalQuality AssuranceQuality Assurance

ExternalExternalQuality AssuranceQuality Assurance

Higher Education InstitutionHigher Education Institution

ESPESPBSABSA

IQAIQA

EQAEQA

Indonesian QAS-HEI (1)

Higher Education Institution Data Base(HEI-DB)

External Quality Assurance System

(EQAS)

Quality Assurance System

Internal Quality Assurence System

(IQAS)

NSE

NSE NSE

NSE

Launched on3 dec 2010


HEI-Data BaseNational activities systemizes the collecting, processing, and saving of data, as well as information dealing with the management of HE at all of its institutions by the DGHE in order to supervise the management by the government, as instructed in Article 66 (1) and (2) of the Law of National Education System (NES);

Internal QASThe systemic activities involving quality assurance of higher education at HEI by the institutions themselves (internally driven) are conducted to supervise HE management by the institutions themselves (in the shape of continuous improvement) as regulated by Article 50 (6) of the Law of NES and Article 91 of GR.No. 19/2005 as to NSE;


External QASThe systemic activities involving the evaluation of suitability of programs and/or HEI by NAB-HEI or autonomous institutions outside of HEI that have been recognized by the government, to supervise HE management on behalf of public accountability as instructed in Article 60 (2) of the Law of NES and Article 86 (3) of GR.No. 19/2005 as to NSE (accreditation)


Goals and Objectives

1. Goals

The purpose of QAS-HEI is to supervise the National HEI-DB, IQAS and EQAS to fulfill or even exceed the NSE by HEI to stimulate the effort to attain continuous quality assurance of HEI.

2. Objectives

QAS-HEI has the following objectives:

a.Creating synergy between the National HEI-DB, IQAS and EQAS;b.The National HEI-DB, IQAS and EQAS are to employ NSE as their exclusive or same standard.


Status and Mechanisms

1. StatusHEI-DB is intended to meet the requirements, as laid down in Article

50 of the Law of NES, which regulates that the management or co-ordination of the NES is the responsibility of the MONE. Therefore, this subsystem is developed to perform the tasks and to exercise the authority of the government to supervise HE management through achieving the NSE.

IQAS is intended to fulfill or even exceed the NSE (continuous improvement) as an effort to meet the needs of internal stakeholders (especially students, educators and educational staff).

EQAS is based on the NSE or a standard exceeding this (as actually determined by HEI) and intended to specifically fulfill the needs of external stakeholders (parents, world of work, general public, and government).


2. MechanismsThe mechanism of QAS- HEI consists of the following steps:

a. The data and information dealing with each of the activities at HEI must be collected, processed and saved by the institutions concerned, in their own HEI-DB, with the classification of the data and information based on the NSE. These items must subsequently be forwarded, collected and saved or stored by the National HEI-DB managed by the DGHE.

The data and information concerning HEI consist of:• Data and information dealing with the attainment of the NSE covering 8

minimum standards;• Data and information dealing with activities at HEI that exceed the NSE,

both in terms of quality and quantity exceeding 8 minimum standards, in accordance with vision of the HEI concerned.


b. By making use of the data and information collected and stored in their respective HEI DB, HEI implement IQAS by way of self-evaluation at two levels, namely:

• Self-assessment concerning the attainment of the NSE consisting of 8 minimum standards both in terms of quantity and of quality;

• Self-assessment concerning the degree to which the HEI concerned have exceeded the 8 minimum standards, both in terms of quantity and quality;

c. By making use of the data an information collected in the National HEI-DB, the NAB-HEI or autonomous institutions officially recognized by the government deal with accreditation called EQAS, with the stipulation that if the respective HEI do not achieve the 8 minimum standards, the HEI in question will be labeled “unaccredited”.


Institutional Affairs

Institutions that are responsible for performing their duties and tasks, showing their competence and assume responsibility in each of their respective subsystems as follows:

•The DGHE is responsible for the management of the National HEI-DB;•Each HEI is responsible for the management of their respective HEI-DB and the implementation of IQAS;•The NAB-HEI (BAN-PT) or autonomous institutions officially recognized by the government are responsible for the implementation of EQAS.

Internal QAS - HEI

QC management in Internal QAS-HEIPDCA (Plan, Do, Check, Action) which will provide kaizen or continuous improvement in HEI

SDCA

SDCA

SDCA

SDCA

PDCA

PDCA

PDCA

PDCA

SDCA

S : Standard

Quality first

Stakeholder - in

The next process is our stakeholder

Speak with data

Upstream management

Kaizen / c

ontinuous improvement

Distribution of HE Institutions in Indonesia

331

244

123

248481

329

166

206 334

130

91

320

3016 HEIs15364 study program

MasterMaster

BachelorBachelor

PhDPhD

General High School

ProfessionProfession

SpecialistSpecialist

D I

D IV

D III

D II

Vocation High School

1122334455

778899

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ACADEMIC PROFESSION VOCATION

What does DGHE do?

Formulation of the guidance book

Socialization Dissemination Training of the

trainers Survey Empower University

to implement QAS

2008-2009: there are 126 universities which applied excellent management

Accreditation Criterion mostly fulfilled by Universities, 2/3 of total of study program

Activities Results

What does DGHE do?

2010

Sozialization attended by 1486 HEIs

In 17 regions Intensive Technical Assistance to

126 HEIs The best Practices HEIs:

year Number HEIs which Filling Questionaires

Number of HEIs which visited by reviewer

Number of HEIs catogarized as Best Practices in QA

2008

353 127 68

2009

464 120 58

2010

350 64 50

QA IN PRACTICE

Pusat Penjaminan Mutu Universitas Airlangga22

UNIVERSITAS AIRLANGGA

REKTORWAKIL REKTOR I, II, III

SEKRETARIAT UNIVERSITAS

PPP PPKK

PLK

PPMB

BPP PPM

SPI DIR. MAWA

DIR. DIK

DIR. SD

DIR. KEU

DIR. SI

FAKULTASFAKULTA

SBPF

PPS LPPMPERPUSTA-KAAN

DEPARTEMEN

DOSEN

DEWAN AUDITSENAT AKADEMIK

MWA

LP3 LPT

PKH

REKTOR

PR-I PR-II PR-III

PJM

Brawijaya UniversityBrawijaya University

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Senat Universita

s

Perpus

LSIH UnitTIK

Pusat Bahasa

UnitLMKU

LPPM LP3

BAU BAAK BAPSI

Dewan Pengawas

Unsur Pemantau dan Evaluasi

Unsur Pelaksana Administrasi

Unsur Penunjang Akademik

Unit InBis

SPI

Unsur Pimpinan/Pemimpin BLU

Unit Lain

Unsur Usaha Bisnis

ProgramPasca

sarjana

Unit Pel. Kesehatan

UnitPemb. Agama

Unit Lain

FIBFISIPFTPFMIPA

FPIKFKFPtFTFPFIAFEFH

BAK

UnitJPC

Pusat Bisnis

Unsur Penunjang Non Akademik

Fakultas / Program setara Fakultas Lembaga

Biro

ProgramPend. Vokasi

Unit Penerbitan

QA MECHANISM IN QA MECHANISM IN UNPARUNPAR

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Decision of the foundation to set up: Team Establishment Core team implementator System team of QA Policy on QA.:

1. Vision and Mission2. Accrediatation Results3. Stakeholders need

P D C A – Plan, Do, Check, ActionWITH CONTINUOUS IMPROVEMENT

MODEL OF QA:

PDCA implementation25

PDCA

PDCAP

DCA

S D C A

S D C A

S D C A S = Standard

S D C A

Definition on QAS in UNPAR26

QAS Unpar : System of determinating, implementing,

controlling, developing the quality stándar of UNPAR

Comprehensive, sustainable Match with the basic values, vision,

mission, objectives, goals of UNPAR Formulated with all stakeholders

Unpar17 components

136 Subcomponents

QAS-Unpar

17 Standards

136Derivatives of Standars

Structure of QAS in Unpar27

17 Standards of QAS in UnparNational Standard UNPAR’s QAS - A. Identity

1. Content B. Content

4. Lecturers C. Lecutrers

Supporting Staff D. Supporting Staff

- E. Students2. Process F. Learning Process

8. Education Evaluation G. Education Evaluation

3. Competencies H. Competencies

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17 Standards in UNPAR’s QAS- I. Reseachs- J. Publications- K. Community Services5. Facilities L. Facilities7. Funding M. Funding- N. Welfare- O. Collaborations- P. ICT system6. Governance Q. Governance

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136 Derivatives StandardsA.Identity [ 7 ] J. Publications [ 5 ]

B. Contents [ 10 ] K.Community Services [ 5 ]

C. Educators[ 9 ] L. Facilities[ 18 ]

D. Supporting Staff[ 9 ] M. Funding [ 8 ]

E. Students [ 8 ] N. Welfare [ 5 ]

F. Learning Process[ 9 ] O. Collaboration [ 7 ]

G. Evaluations[ 4 ] P. ICT System[ 7 ]

H. Competencies[ 7 ] Q. Governance [ 11 ]

I. Researchs[ 7 ]

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UNPAR Strategies on QAS31

Commitment of Foundation and University

Information and data warehouse establishment

Derivate and develop standards

Auditing (internal and external) execution

Continuous Benchmarking

The 5 Principals of Implementationa. Quality first;b. Stakeholders-in;c. The next process

is our stakeholders;

d. Speak with data;e. Participative

management.

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evaritospoli Vielen dank

Thank you and see you

Documents

External Quality Assurance System