Hari NairVice PresidentMarket Management

Lodging Update

Expedia Inc| 1© Expedia, Inc. All rights reserved. Confidential and proprietary.

LODGING IS A BIG PART OF OUR BUSINESS

That’s enough to sell out the Aria….

103+ million

for 71+ years

room nights sold in the L12 months…

Expedia Inc| 3© Expedia, Inc. All rights reserved. Confidential and proprietary.

Hotel Portfolio

~162,000 HotelsWorldwide

17,000 HotelsAcquired YTD

Hotel Count by RegionEMEA70K

AMER46K

APAC20K

LATAM9K

EMEA79K

+12%

AMER48K +3%

APAC25K

+27%

LATAM11K

+17%

Expedia Inc| 7© Expedia, Inc. All rights reserved. Confidential and proprietary.

20112012

Partners132,000

GDS 30,000

Chains53,000

Independent79,000

Expedia Inc| 8© Expedia, Inc. All rights reserved. Confidential and proprietary.

162,000Hotel Count by Region

AMER Property Counts on Expedia vs. Booking.comDominant Inventory

Booking9,250

Expedia 21,720

Common26,181

Expedia Inc| 9© Expedia, Inc. All rights reserved. Confidential and proprietary.

Our People

Industry Experts with Travel Experience• 49% have a degree or certificate in

Hospitality Management

• 31% have worked in hotel revenue management

• 39% have worked in a hotel sales or marketing

• 35% have 10+ years in the hospitality industry

49%Hospitality

Management

31%Revenue

Management

39%Sales or

Marketing

35%10+ Years

ExperienceExpedia Inc| 11© Expedia, Inc. All rights reserved. Confidential and proprietary.

AMER EMEA APAC

LPS Lodging Offices

Bringing you the best…

Rates Content

Availability

Expedia Inc| 15© Expedia, Inc. All rights reserved. Confidential and proprietary.

Jan Feb Mar Apr May Jun Jul Aug Sep Oct70%

75%

80%

85%

90%

95%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

8.0%

9.0%

10.0%

91%

4.8%Beat %

Meet %Great Availability

Expedia Inc| 16© Expedia, Inc. All rights reserved. Confidential and proprietary.

© 2011 Expedia, Inc. All rights reserved. Confidential and proprietary.

55%Same Day Bookings

>1MillionTransactions in 2012

54%Average Growth

Mobile

Expedia Inc| 17

Expedia Inc| 18© Expedia, Inc. All rights reserved. Confidential and proprietary.

Jan Feb Mar Apr May Jun Jul Aug Sep Oct70%

72%

74%

76%

78%

80%

82%

84%

86%

88%

3.0%

5.0%

7.0%

9.0%

11.0%

13.0%

15.0%

17.0%

19.0%

83%

8.9%Beat %

Meet %Price Competitiveness is key!

Expedia Inc| 19© Expedia, Inc. All rights reserved. Confidential and proprietary.

Public Speaking

Work closely with suppliers

PartnerEvents

TelephoneMarketVisits

Expedia Inc| 21© Expedia, Inc. All rights reserved. Confidential and proprietary.

Over 100 Strategic Accounts managed

Global Partner Group50 team members world wide

What else are we spending our time on?

Promotions drive your productionJan – Nov 2012, % Room Nights Sold as a promotion

55%

41%41%

65%

Promotions

Expedia Inc| 25© Expedia, Inc. All rights reserved. Confidential and proprietary.

UpliftCo

nver

sion

DRR provide an incremental…

5%Promotions

Length of Stay

Average Daily Rate

Booking Window

Packages 2 days longer stays

$33 higher rates

29 days further out

Promotions Packages

Superior Package Rates

offers a savings of $543

offers a savings of $82

Beats the competitor rate by $855

Promotions Packages

© 2011 Expedia, Inc. All rights reserved. Confidential and proprietary. Expedia Inc| 28

Compelling Package Savings…Expedia’s global savings per transaction is $115

Las Vegas Orlando Maui San Diego Puerto Rico Cancun Rome

23%

18% 18%22%

17%

25%

12%

Promotions Packages

• The right hotels?

• The right content?

• The right rate plans?

• The right geography?

• The right localization?

• The right key words?

• The right landing pages?

CONTENTMATTERS!

Expedia Inc| 29© Expedia, Inc. All rights reserved. Confidential and proprietary.

Conversion depends on what you showQuality, and assortment of PICTURESReviews, positive ones!Hotel description with nearby points of interestDescriptive room types with PICTURES

5 15 Quality Photos 4% higher conversion

$3 higher ADR

Doubling # of Reviews3% higher conversion

$2 higher ADR

Complete Descriptions11% higher conversion

$7 higher ADR

Promotions ContentPackages

Great Localized Content

Expedia Inc| 31© Expedia, Inc. All rights reserved. Confidential and proprietary.

Promotions ContentPackages

LANDING PAGES

NEIGHBORHOODS

LANDMARKSLOCALISATION

THEME

MAPSORT ORDERSEM

GUEST REVIEWS

PICTURES

ROOM DETAILS

43,000.

78%Hotels

Coverage© Expedia, Inc. All rights reserved. Confidential and proprietary. Expedia Inc| 32

Pay Now Pay Later

© 2011 Expedia, Inc. All rights reserved. Confidential and proprietary. Expedia Partner Services Group | 34

Promotions ContentPackages ETP

© 2011 Expedia, Inc. All rights reserved. Confidential and proprietary. Expedia Partner Services Group | 35

Promotions ContentPackages ETP

Thank YouBringing you

the best