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66 journalofMulticulturalcounselinganddevelopMent•april2009•vol.37
articles
©2009americancounselingassociation.allrightsreserved.
evidence-Basedpracticeanditsimplicationsforculturallysensitivetreatment
GargiRoysircar
theauthordiscussestheadherenceofculturallysensitivetreatment(cst)toevidence-basedpractice.cstisdistinguishedfromempiricallysupportedtreatment.therapistsareadvancingcstbydesigningandevaluatinginter-ventionsandevolvingtheirunderstandingofwhatmakescstwork.
laautoradiscutelaadherenciadeltratamientoculturalmentesensible(cst,porsussiglaseninglés)alaprácticabasadaenevidencias.elcstsedistinguedeltratamientoempíricamentesostenido.losterapeutasestándesarrollandoelcstdiseñandoyevaluandointervencionesyevolucionandoensucom-prensióndelosfactoresquehacendelcstuntratamientoeficaz.
WillIbefreetodiscovermyownpath,uncoveranewjourneynooneelsehasknown,designmylifespacesinmynaturalcolorstropicalparadesofevergreens,caribbeanblueseas,sandsurfaces,mountain-rain-banana-leafhorizons.Iwanttoknow.Whoisgoingtotellme?
—SandraMariaEsteves,PuertoRicanAmericanpoeta
StudieshaveshownthatintheUnitedStates,ethnicandracialminoritiesarelesslikelytousementalhealthservices,and,whentheydo,theyarelesslikelytoreceivequalitycarethandoEuropeanAmericans(Lakes,
López,&Garro,2006).Arecentmeta-analysis(Griner&Smith,2006)identifiedreasonsforthisdisparity:(a)culturaldifferencesbetweenclinicianandclient,(b)mistrustofservicesbyminorityclients,(c)clients’socioeconomiclimitations,and(d)clients’help-seekingattitudesandperceptionsoftheirproblems.
Regardingthefirstreasonforthedisparity,culturaldifferencesbetweenclientsandcliniciansmayleadclinicianstomisinterprettheirclients’experiencesaExcerpt from “Who Is Going To Tell Me?” Reprinted with permission from the publisher
of Bluestown Mockingbird Mambo by Sandra Maria Esteves. Copyright © 1980 Arte PúblicoPress–UniversityofHouston.
Editor’s Note. MelbaJ.T.Vasquezservedasactioneditorforthisarticle.—G.R.
Gargi Roysircar, Department of Clinical Psychology, Multicultural Center for Research and Practice, Antioch New England Graduate School. Correspondence concerning this article should be addressed to Gargi Roysircar, Department of Clinical Psychology, Multicultural Center for Research and Practice, Antioch New England Graduate School, 40 Avon Street, Keene, NH 03431-3516 (e-mail: [email protected]).
journalofMulticulturalcounselinganddevelopMent•april2009•vol.37 67
and,thus,failtomeetthoseclients’needs.Regardingthesecondreason,cul-turallydiverseclientsmaymistrustmentalhealthservicesbecauseofhistoricracialdisparitiesintheUnitedStatesandashortageoftherapistsfromtheirownethnicorlinguisticbackground.Thisproblemmaybecompoundedbythelackofservicesincommunitieswhereethnicminoritieslive.Regardingthethirdreasonforthedisparity—socioeconomiclimitations—economicallydisadvantagedclientsmayhavedifficultytravelingtoclinicsoutsideoftheirneighborhoods,beunabletoaffordchildcare,havedifficultyschedulingap-pointmentsduringbusinesshours,ormaynotbeawarethatservicesareavail-able.Finally,clients’perceptionsorunderstandingsoftheirillnessandclients’engagementinhelp-seekingbehaviorsarenotattendedtobytherapists.
Culturallysensitivetreatment(CST)mayincludespecificinterventionsdevel-opedforaparticularculture,oritmayinvolvetheadaptationofanestablishedEuropeanAmericanmethodtoaparticularculture,suchasthetherapeuticalliance,grouptherapy,andfamilytherapy.Intheiranalyticstudy,GrinerandSmith(2006)identifiedCSTsthatdotakeplace,includingculturallyadaptedinterventionsforspecificethnicgroups,whichshowedgreaterimprovementsinoutcomemeasuresthangeneral“multicultural”interventions.CSTsalsoincludedthefollowing:(a)theexplicitincorporationoftheclient’sculturalvaluesintotherapy;(b)racial,ethnic,andlinguisticmatchingofclientandtherapist;(c)therapyprovidedintheclient’snativelanguage;(d)theexplicitculturalormulticulturalparadigmoftheagencyorclinicprovidingservices;(e)consultationwith individualswhoare familiarwithclients’culture;(f)outreacheffortstorecruitunderservedclientele;(g)provisionofservicessuchaschildcaretopromoteclientretention;(h)oraladministrationofmaterialsforilliterateclients;(i)culturalsensitivitytrainingforprofessionalstaff;and(j)provisionofreferralstooutsideagenciesforadditionalservices.
Amongothers,thereisonetraditionaltherapymodalitythatisdifferentfromCST.Thismodalityhasbeencalledempirically supported treatments,whichmostlycomprisecognitive–behavioraltherapy(CBT).CBTinvolvestheblendingofbothbehavioralandcognitiveapproaches.Inpartbecauseoftheincreaseddemandsbymanagedcareinsurancecompaniesforshort,cost-effectivetreat-ments,CBThasbecomeapopularparadigmformanyoftoday’stherapistsintheUnitedStates.Thecognitive–behavioralapproachusespsychoeducation,cognitiverestructuring,behavioralexercises,andhomeworkassignmentstoaddressaspecificproblembehavior.CBTisoneofthetwomostempiricallysupportedtreatmentsforpanicdisorder(theotherbeingpharmacotherapy),withpatientswhoundergothecognitive–behavioraltreatmentreportingpanic-freeratesofabout“80%infollow-upintervalsof1to2years”(Otto,Pollack,&Maki,2000,p.556).Thistypeoftherapyisalsoassociatedwiththelowestdropoutrateincontrolledtreatmenttrials;inaddition,patientsonaverageexperience “statistically significant improvement in overall panic disorderseveritybysession2”(Ottoetal.,2000,p.557).ThetechniquesoutlinedinCBThavebeensubjecttomoreextensiveresearchthantreatmentsoutlined
68 journalofMulticulturalcounselinganddevelopMent•april2009•vol.37
inanyotherparadigms(Chambless,Baker,Baucom,&Beutler,1998).Withtherecentpushfrominsurancecompaniesforgreateraccountabilitythroughuseofempirically supported treatments, it seems thatCBTisanexcellentfitwithinsurancecompaniesbecauseitensuresreimbursement.Asearlyas1986,AlbertElliswrotethatCBT“stayswithinthescientificmethodandtendstoexcludesomeoftheunscientificaspectsofpsychoanalysis,transpersonalpsychotherapy, and other therapies that promote inefficient and harmfulmethodologies”(Ellis,1989,p.14).
SeveralempiricallysupportedinterventionswithinCBThavetreatmentmanu-alsthatprovideguidancefortherapistsintraining.However,thereissomequestionaboutwhethertheuseofmanualizedtreatmentsmayoverlooktheinfluenceofboththeclient’sandtherapist’scharacteristicsontheoutcomeoftherapy(Deegear&Lawson,2003).Whenconsideringmanualizedtreatment,“Therearethreefundamentalquestionsthatcanbeaskedaboutanytreatment,a)Doesitworkunderspecialexperimentalconditions?b)Doesitworkinpractice?Andc)Isitworkingforthispatient(client)?”(Howard,Moras,Brill,Martinovich,&Lutz,1996,p.1059).CBTandmanualizedtreatmentdoworkinexperimentalconditionsaswellasinpractice.However,forpractitioners,themostimportantofthesethreequestionsisthelastonebecauseitdealswithaparticularclient’sprogress.TheAmericanPsychologicalAssociation’s(APA’s) understanding of evidence-based practice (EBP) incorporates thesignificanceoftheindividualclientintreatmentpractice.
APA’s integration of research and clinical expertise in client contexts
TheAPAneededtorespondtotwopressures:(a)theincreasingpressurefromthird-partypayersandgovernmentfundingagenciestoverifyboththenecessityandutilityofpsychotherapeuticinterventionsand(b)thepressuresfrombothscientistsandpractitionerswithinpsychology.In2005,APAofficiallyendorsedapolicystatementadvocatingtheuseofEBPasameansfordeliveringqualityandcost-effectivetreatmentformetaldisorders(APA,2005).AsdefinedbyAPA(2005,Introductionsection,para.1),“Evidence-basedpracticeinpsychologyistheintegrationofthebestavailableresearchwithclinicalexpertiseinthecontextofpatientcharacteristics,culture,andpreferences.”Iinterpret“clini-calexpertiseinthecontextofaclient’scultureandpreferences”asanunder-standingoftheclient’sworldview.Buttounderstandtheclient’sworldview,thetherapistfirstneedstobecomeawareofhisorherownworldview,assumptions,values,andbiasesandcontrolthesefrombiasinghisorherapproachtotheclient(Roysircar,Arredondo,Fuertes,Ponterotto,&Toporek,2003;D.W.Sue,Arredondo,&McDavis,1992).InEBP,althoughtreatmentisstandardizedandconductedinatime-limitedfashion,goodclinical judgment(interpretedasunbiaseddecisions)andinterpersonalcompetence(interpretedasthethera-peuticalliance)arevaluedforaccuratediagnosesandthefacilitationofsuc-
journalofMulticulturalcounselinganddevelopMent•april2009•vol.37 69
cessfuloutcomes.AlthoughEBPisnotsynonymouswithempiricallysupportedtreatment,APA’slanguageimpliestheuseofbestresearchevidence.Becauseempiricallysupportedtreatmentsareconsideredlessgeneralizabletoactualclinicalsettings,EBPisinterpretedastheapplicationofresearchknowledgetotherealworldofpractice.
Insum,researchisonecomponentofEBP.Theothertwo—clinicalexpertiseandpatientcharacteristics,culture,values,preferences,andcontexts—speakdirectlytoprofessionalcompetenceinavarietyofareas,including“under-standing the influence of individual, cultural, and contextual differenceson treatment” (APA, 2005, Clinical Expertise section, para. 1) and un-derstandingtheimpactclientinfluenceshaveonservicedelivery.GiventhisunderstandingofEBP,thequestionthatarisesishowCSTfitsinwithEBP.
CST theoryFortherapiststobeawareoftheirpersonalbiases,theymustpossesssophisticatedandongoingmetacognitiveabilitiestomonitortheirculturalassumptions,values,andbiases(Roysircar,2003,2004b,2007;Roysircar,Gard,Hubbell,&Ortega,2005;Roysircar,Hubbell,&Gard,2003).Therapistsmustcontinuouslyevaluateandmodifytheirtheoriesoftherapy,interventions,andclinicalskillstoimproveeffectivenessaswellasotheroutcomes(Nagayama-Hall,2001).Inaddition,therapistsneedtoadvocatechangeinorganizationalstructuresofservicedeliverythatcreatesystemicinequitiesand,asaresultofthisadvocacy,increaseaccesstoservices(Toporek,Gerstein,Fouad,Roysircar,&Israel,2006).Thispracticeframework,whichisanevidence-basedconceptualization,isthefirststepinCST.
attendingtoheterogeneity
Empiricallysupportedtreatmentshaveemphasizedsimilaritiesinhumanbe-havior,suggestingthattailoringspecificapproachesforgroupsorindividualsmaynotbenecessary.Thisconceptualizationisabouttheidentificationofuniversalbehaviors rather than the identificationofdifferences.However,researchhasnotdemonstratedthatanyempiricallysupportedtreatmentthatuniversalizesbehavioriseffectivewithallU.S.ethnicminoritypopulations.CSTs,ontheotherhand,representanattempttocorrectthisimbalancebydirectlyaddressing issuesofdiversityorheterogeneity.Therearebetween-groupaswellaswithin-groupdifferencesthatwouldrequireaformofpsycho-therapythatdiffersfrompsychotherapyforanotherculturalgroupaswellasforanindividualclient.Therefore,simpleinclusionofethnicminoritiesinpsychotherapyisunlikelytoyieldunderstandingsoftheculturalrelevanceoftherapy,interventions,orassessment.Multiculturalresearchalsofailswhenit places ethnicminorities inbroad categories like race andethnicity anddoesnotspecifydefiningcharacteristicsofanindividual,suchasimmigrantgenerationstatus,languageskills,class,sexualidentity,religionorspirituality,andmarginalizationexperiences.
70 journalofMulticulturalcounselinganddevelopMent•april2009•vol.37
Minorityutilizationandretention
ManyU.S.therapistscommonlyusetherapymethodsthatwerecreatedwithEuropeanAmericanclients inmind.Thesepracticesdonot takeminorityexperiencesintoaccount,whichcanleadtoprematuretermination(S.Sue,1998) or negative help-seeking attitudes and underutilization by minorityclients(Frey&Roysircar,2006).Toimproveminorityutilizationandreten-tion,D.WSueetal.(1992)intheirseminalarticleonmulticulturalcoun-selingcompetenciessuggestedclinicianshavethefollowing15broadskills:(a)respectfordiversereligious/spiritualbeliefsandvalues;(b)respectforindigenoushelpingpracticesandnetworks;(c)anappreciationofthevalueofbilingualism;(d)sensitivitytoconflictsbetweencounselingandculturalvalues; (e) an understanding of institutional barriers; (f) an awareness ofbiasesinassessment;(g)anunderstandingoffamilystructure,hierarchies,values,andbeliefs;(h)knowledgeofdiscriminatorypracticesinsocietyandthe community; (i) an ability to convey appropriate nonverbal messages;(j) an ability to properly use institutional interventions; (k) a willingnesstoconsultwithtraditionalhealersandspiritualleaders;(l)aninterestinaclient’slanguage;(m)anabilitytoappropriatelyusetraditionalassessmentwithdiverseclients;(n)awillingness tostrive toeliminatebias,prejudice,anddiscrimination;and(o)anabilitytoprovideclientswitheducationandinformation.Goingbeyondretentiontoreductionofsymptoms,S.Suehasspoken favorably of client–clinician ethnic match, ethnic-specific services,andclient–cliniciancognitivematch.Cognitivematch isdiscussed later as“sharedworldview.”
constructsforMinorityclientexperiences
Nagayama-Hall(2001)hassaidthatCSTmustincludethreeconstructscom-moninthemulticulturalliterature.Constructsinterpersonal/interdependenceneedsofcollectivisticpeople,racismanddiscriminationexperiencesofpeopleofcolor,andspiritualityorreligiousvalueshavewide-ranginginfluenceonhowpeople live in three-quartersof theworld.Asanexample,Nagayama-Hall said that cognitive approaches for the treatment of depression withU.S.ethnicminoritiesmaybemoresuccessfulbyintegratinginterpersonalaspectsofdepressionbecauseaninterpersonalworldviewismoreconsonantwithcollectivisticcultures.LeongandLee(2006)suggestedthattherapistsinvestigatewhatelementsof their theoryareuniversalandcanbeappliedtoallgroupsandwhichpartsareculturallyspecifictoEuropeanAmericansand,therefore,resultinculturalgaps.Thentherapistscanidentify“culturallyspecific”concepts,suchasthoseidentifiedbyNagayama-Hall,tofillidentifiedgaps.Therapists’abilitytoengageintheintegrationoftheaforementionedconceptualization,whichisevidence-based,withdeliveryprocessesofculturalandlinguisticresponsiveness,equity,andempowermentdistinguishesCST.
journalofMulticulturalcounselinganddevelopMent•april2009•vol.37 71
CST modelsculturalaccoMModationModel
LeongandLee’s(2006)culturalaccommodationmodel(CAM)seesclientsasbelongingtothreedifferentgrouplevels.Firstandforemost,theyaremembersofhumanityandthussharetraitsandcharacteristicswithallpeople(e.g.,allhumansgothroughdevelopmentalstages).Second,clientsmustbeperceivedinthe“groupdimension,”incorporatingtheirethnicity,race,gender,class,andsoforth.Last,aclientmustbeseenasanindividual,separateanddistinctfromthegroup.LeongandLeehaveproposedthatallclientsbeseenandtreatedinaholisticmanner,withclientconcernsseenasuniversal,group-specific,andindividualistic.BydecidingwhatelementsofatheoryareuniversalandcanbeappliedtoallgroupsandwhichpartsofthetheoryareculturallyspecifictotheEuropeanAmericangroupand,therefore,resultinculturalgaps,thecounseloridentifies“culturallyspecific”conceptsfromthemulticulturalliteraturetofillidentifiedgaps.Thetherapistthentestsanewculturallyspecifictechniquetoseeifitismorevalidthanthepreviouslyunmodifiedtechnique.TheCAM’sgoalistoprovideatheoreticalguideforcounselingworkaswellasforresearchonEBPwithamulticulturalpopulation.
MulticulturalrelationshipModel
Themulticulturalcounselingcompetencies(Roysircaretal.,2003;D.W.Sueetal.,1992)implythattheoreticalmodificationispredicatedontherapistshavingagoodunderstandingoftheirclientsandofthemselves,whichistheculturalawarenesscompetency.Apartfromtheheuristicsaboutculturalawarenessandknowledge,clinicalpragmaticsdemandthattherapistsconnectwiththemulticulturalclientataninterpersonallevel.Interpersonalengagementwiththeclientisoftheutmostimportancefordevelopingabondbetweenthecounselorandclientandforsub-sequentperformanceoftasksandgoals,whichresultinpositiveclientgains.
Mymulticulturalrelationshipmodel(MCRM;Roysircar,2007)makesuseoftheconstructofthemulticulturalcounselingrelationshipthathasbeenidentifiedasasubscaleoftheMulticulturalCounselingInventory(Sodowsky,Taffe,Gutkin,&Wise,1994).TheMCRMisframedwithinthetraditionaltherapyconstructsofthetherapeuticallianceandthecommonfactorsmodel,whicharediscussedlaterinthisarticle.TheMCRMcallsontherapiststolearnfiveinterpersonalengagements:affectivecommunication,relationshipbuilding;diunital/dialecticalreasoning, observation of a client’s local culture, and model managementthroughself-reflexivity.Thesefiveinterpersonalengagementsleadtherapiststocreateconnectionswiththeirclientaswellastheconditionstobettertailorormodifyatherapymodalitytosuitaculturallydifferentclient.
Affective communicationincludesusinghumorandenjoyingtheclient;connectingwiththeclient’ssubjectiveculture,whichincludessocietalvalues,norms,and
72 journalofMulticulturalcounselinganddevelopMent•april2009•vol.37
practicesthathavebecomepersonalandimplicittotheclient;respondingtoclientconcernsbyreferringbacktotheclient’scontexts;andusingthebehav-ioralresponsesofadmiration,affirmation,andemulation.Relationship buildinginvolvesthetherapistempoweringtheclient,whichallowsforclient–therapistmutualtrust,believability,andcredibility;usingrespectfulcommunicationsthatpreventsubtleracismaswellasunintentionalorintentionalmicroaggressions;knowingwhentolisten,whentoself-disclose,andhowmuchtoself-disclose;pacingwiththeclient;buildingcollaborationandasharedfeedbackprocess;andfindingacommon,universalgroundfortheclientandthetherapisttomeet.Diunital/dialectical reasoning isacognitiveflexibility inrecognizingtwocompeting,evenexclusionary,worldviewsandacknowledgingthattheclient’sworldview,evenwhendifferentfromthetherapist’s,hasreliabilityandvalid-ity.Thusthetherapistacceptspolaritiesandaclient’sworldviewasultimatelymeaningful for that client as his or her reality. Observation of a client’s local culture includesthetherapistaskingtheclienttodescribeanunderstandingofhisorherbehaviorfromwithintheclient’slocalcommunityandhisorhercommunity’sreactiontothespecificbehavior.Thetherapist,thus,observestheclient’sownconceptualizationofculture.Bytreatingeveryminorityclientasanindividual,thetherapistseesculturesasbeinglocalandsubjective,havingpermeableboundaries,changingconstantly,andbeinghighlyheterogeneous.Model management through self-reflexivity referstoaheightenedleveloftherapistself-awareness,whichfeedsameta-analyticunderstandingofallfourinterper-sonalengagements.Asametacognitiveprocess,thecounselor’sself-reflexivitymanagesalltheinterpersonalengagementsasacoherentwhole.
PilotoutcomedatashowinitialsupportfortheMCRM.TherapisttraineeswhocloselyobservedtheMCRM,asmeasuredbyobserverswhoratedtheirprocessnotes(withinalargerstudybyRoysircaretal.[2005],which,however,didnotincludeclientoutcomesincludedhere),expressedlessdisconnectionfromtheirEnglishasasecondlanguage(ESL)middle-schoolclients,andtheirclientsself-reportedsignificantlyhigherpersistence,satisfactionwithservices,well-being,andrelationshipscoresthandidotherESLclientswhosecounselorswereobservedtofollowtheMCRMlessclosely.Table1showscorrelationsofoutcomemeasures,andTable2showsoutcomedifferencesfortwogroupsofcounselortrainees.
Therewere31ESLstudentswhogavesignificantlyhigherself-evaluations(atp<.001top<.01)attheendofa10-sessionmentoringservicethan36otherESLpeers.Observers’ratingsofthesetwoESLgroups’counselortraineeswerethenexamined.Thecounselorsofthe31ESLstudentswhogavemorepositiveself-evaluationshadreceivedhighergradesfromtheirtrainerininterpersonalengagementsreportedinprocessnotes(atp<.01);thesesamecounselorshadbeengivenlowerratingsfordisconnectionbytrainedobserverratersofprocessnotes(atp<.01).Thehigherdegreeofinterpersonalengagementsandlowerdegreeofdisconnectionweredifferentfromthecounselorsoftheother36ESLstudentswhoprovidedlowerself-evaluations.ThispilotstudywasanattempttoconformtoEBPrequirementthatoutcomeresearchaccompanyclinicalexpertise
journalofMulticulturalcounselinganddevelopMent•april2009•vol.37 73
(onlyasrelevanttotraineedevelopment)inthecontextofpatientcharacteristics,culture,andpreferences.
cognitiveMatchModel
Cognitivematchrepresentsthecongruencebetweenthetherapist’sworldviewandtheclient’sworldview.Cognitivematchismadeproximaltotherapyout-comewhenitistranslatedintocaseconceptualization,strategiesforproblemresolution,andformulationofcounselinggoals—skillsthatadvancethecoun-selingprocess(S.Sue&Zane,1987).Forexample,Martinez-Taboas(2005)asked a Puerto Rican client how she explained her psychogenic seizures,showingrespectfortheclient’sworldviewofspiritistbeliefs.However,healsoincorporatedCBTandexperientialtechniques.Theclient’streatmentgoalwastoconfrontthespiritofhergrandmother,whohadcommittedsuicide,and free herself from guilt and fear. This goal was accomplished throughmany sessions of the empty chair technique. This case study illustratesthebenefitsofhavingaculturalconceptualizationthattakesintoaccounttheclient’s religious attributions with regard to her illness and describes howtheeffectivenessof traditional therapeuticmodalitiescanbeenhancedbyreframingsymptomsfromtheclient’sworldview.
Lakesetal.(2006)suggestedthatcliniciansdiscernwhat isatstake intheclient’slocalsocialworldtodeterminewhatisculturallyimportanttotheclient
Note. N=67eslstudents;N=67counselortrainees.atrainedcoders’frequencycountsofcounselortraineeconnectionanddisconnection.binstructorgrade.*p <.05.**p<.01,two-tailed.
Table 1
Pearson Correlations of english as a Second language (eSl) Students’ Self-Reported Persistence, Well-being, Satisfaction
With Services, Relationship With Counselor, and Observer Ratings of Counselor Trainees’ Connection, Disconnection, and Interpersonal
engagement With eSl Students
Outcome Variableeslstudents
1.eslstudents’persistence2.eslstudents’well-being3.eslstudents’satisfactionwith mentoring4.eslstudents’relationshipwith counselor
trainees5.trainees’connectionwithclientsa6.trainees’disconnectionwith clientsa
7.trainees’followingself-reflection guidelinesoninterpersonal engagementsb
1 2 3 4 5 6 7
— .44**—
.32** .06
—
.38** .13
.39**
—
.35** .10
.34*
.30*
—
–.08–.17
.27
.23
.48*
—
.40** .36**
.36**
.30*
.42**
.04
—
74 journalofMulticulturalcounselinganddevelopMent•april2009•vol.37
aswellaswhattofocusonintherapy.Incorporatingtheclient’sperspectiveallows anunderstandingof the client’s individual experience.The client isempowered,andacollaborativespiritispromotedthatenhancesthetherapeu-ticalliance.Cliniciansarebetterabletocrossculturaldividesbyrecognizingtheimportanceoftheirclients’localworldview,familysupports,community,andreligiousgroup.Individualidentityisinterwovenwithfamilialandsocialstructuresbecausefamilyandsocialhierarchiesandloyaltiestypicallyremainpowerfulthroughoutthelifetime(Shonfeld-Ringel,2000;Sodowsky,1991).
racisMacknowledgMentModel
RacismanddiscriminationaremorecommontotheexperiencesofU.S.ethnicminoritypersonsthantoCaucasianAmericans.Therapistswhohavenotexperiencedoppressiontothedegreethatmanyethnicminoritypersonshavecouldperceiveracism-inducedanxietyasresidingwithintheindividual.Asaresult,suchtherapistsmayerroneouslysuggestpersonalresponsibilityoraccountability.Thus,themosteffectivemethodsofdealingwithracismmaynotbeintrapersonallybased.
Psychotherapy that addressesoppression, racial identitydevelopment, andrecognitionofvariousintersectinggroupidentitiesofanindividualhasbeen
Table 2
end-of-Service evaluations by english as a Second language (eSl) Students and Observer Ratings of Counselor Trainees Showing
More Multicultural Relationship Versus Counselor Trainees Showing less Multicultural Relationship
Variable
eslstudents’persistenceeslstudents’well-beingeslstudents’satisfaction
withmentoringeslstudents’relationship
withcounselor
trainees’followinginter-personalengagementguidelinesa
trainees’connectionwithclientsb
trainees’disconnectionwithclientsb
M SD M SD t
28.43 4.58
25.06
72.52
23.27
11.29
4.5
4.87 0.75
2.14
6.42
7.48
7.07
2.71
20.35 3.22
16.04
67.11
18.15
9.47
9.35
3.75 0.83
2.18
7.19
8.33
7.15
6.77
7.66 7.00
17.03
3.23
2.63
1.04
–3.74
p d
.001 .001
.001
.01
.01
ns
.01
1.87***1.72***
4.18***
0.79**
0.65**
1.02***
More Positive MC evaluation
less Positive MC evaluation
eslstudentsself-evaluations
observerraters’evaluationsoftraineesinmulticulturalrelationship
Note. N=67eslstudents(n=31withpositiveevaluations;n=36withlesspositiveevalua-tions);N=67counselortrainees.Mc=multicultural.ainstructor grade. btrained coders’ frequency counts of relationship behaviors reported bytraineesinself-reflectiveprocessnotes.**p <.01.***p<.001.
journalofMulticulturalcounselinganddevelopMent•april2009•vol.37 75
showntobeeffective,evenwhenAfricanAmericanclientsdonotbringupissuesofrace(Fuertes,Mueller,Chauhan,Walker,&Ladany,2002).Interventionsofconsciousness-raisinggroups,rolemodeling,anduseofcommunityresources,basedonaworldviewofBlackracialideologyandAfricanAmericanculturalidentity,havebeenbeneficialforempowerment(Utsey,Bolden,&Brown,2001).Inaddition,researchershavenotedtheeffectivenesswithAfricanAmericanchildrenofsocialjusticeadvocacyinafter-schoolpreventionprograms—calledHeritageProject—thatfocusonthehistoryofAfricanAmericans, includingtheirvalues,strengths,andresilience,andthatimplementJanetHelms’sracialidentitytheory(Thompson,Alfred,Edwards,&Garcia,2006).
acculturationModel
Acculturation has been found to be a significant variable in determiningattitudestowardcounseling,help-seekingbehaviors,andutilizationofhelpresources by Asian ethnic groups (Frey & Roysircar, 2006; Kim & Omizo,2006).Practitionersneedtounderstandhelp-seekingattitudesofAsiansthataredeterminedbyhighversuslowacculturationinordertoincreaseAsianutilizationandretentionrates.AccordingtoAtkinson,Thompson,andGrant(1993),whenworkingwithalessacculturatedclient,thecounselorplaystheroleof theadviser,advocate, facilitatorof indigenous support system,andfacilitatorofindigenoushealingsystems.Asaminorityclient’sacculturationlevelincreases,therolesofacounselorchangetoaconsultant,achangeagent,acounselor,andfinallyapsychotherapist.Eventhosewithbiculturalidenti-tiesmayhavetroublerelatingunderafullyWesternframework,despitetheirstrongersenseofselfandstrongerself-assurancethanlessacculturatedAsians(Roland,2006;Roysircar,2004a).Thepractitioner,thus,isresponsivetothecontinuumoftheclient’sacculturation,thecontinuumofinternal–externalculturalandracialexplanationofproblemetiologies,andthegoalsoffixingacurrentproblemandpreventingfutureproblems(Atkinsonetal.,1993).
Therapistsneedtohelpimmigrantclientsmediatetheconflictingneedsoffamilyclosenessandpersonalindividuality.ImmigrantclientsdonotdefaulttoEuropeanAmericanidealsofindependentself-construalwhenatherapistencouragesthemsimplytodowhattheydesire.Therapistsneedtoactivelylistenandrespondtothedouble-bindmessagesreceivedbythesecond-generationAsianIndianyouths,whoare“Americanized”bytheireducationalandsociallife,whoseparentswantthemtoretaintheir“Indianness,”andwhoheartheircounselorssaythattheycan“choose”tobeneithertypebutjustbethemselves.Thesecondgeneration,hav-ingbeenraisedinAmericaandsparedthefirst-generation’sculturalseparationprocessfromthenatalculture,mayfeellesspressuretoholdorsuppressanyoneaspectoftheirculturalidentity(e.g.,clothing,religion,language,accent,vocationalinterest)andmaycomfortablydeveloptheirownunderstandingofwhatitmeanstobeanAmerican,anIndian,andaHindubyreligion.Itispinningdownhowthesecontextualfactorstranslatetomentalhealthandillnessthatisattheheartoftherapythattakesclientacculturationandenculturationintoaccount.
76 journalofMulticulturalcounselinganddevelopMent•april2009•vol.37
ThereareseveralreasonsfortheunderutilizationofmentalhealthservicesbyAsianAmericansasrelatedtotheirlowacculturation:alackoftrustinhelpingprofessionalsandtheirservices,alackofknowledgeabouttheavailabilityofservices,astigmaassociatedwithformalhelpseeking,atendencytoattributetofaithandreligion,andalackofAsianmentalhealthprofessionalsandprofessionalswhoaremulticulturallyandlinguisticallycompetent.ManyAsianAmericanshaveacollec-tivisticworldvieworientation,whichemphasizesobtainingguidanceandsupportfromone’sfamilyandcoethnicgroup.Thisemphasisinfluencesthehelpresourcesonechooses.Forexample,acollectiveidentityamongJapanesestudentswasfoundtopredictseekinghelpfromone’sfamilymembers(Yeh&Inose,2002).
spiritualityorreligionModel
Psychotherapyresearchersarelikelytorejectspiritualityorreligionasalegitimateinfluenceonaperson’spsychology.Manyculturallydifferentclientssubscribetoaspiritualselfandmayconsultpsychics,believeinpredestination,orseekreligiousstrengthintheirprayersandplaceofworship.EventhosetherapistswhoattempttounderstandspiritualitymaydosofromaEuropeanAmericanperspectivethatmayreducespiritualityandnon-Westernreligionstoreligiosity,religious“behav-iors,”orindividualconstructionism.Ortheymayviewspiritualpracticeswitharationalistview,suchasinternalversusexternalreligiousorientation.
RefugeesintheUnitedStateswhoareMuslims,suchasSomalis,Iraqis,andSuda-nese,oftensharewithotherrefugeesanexposuretowar-relatedviolence,suchaspersonalinjury,torture,sexualassault,malnutrition,anddisease(Jaranson,Martin,&Ekblad,2000).Muslimrefugees’posttraumaticstressdisorder(PTSD)symptomsarecommonlymanifestedinsomaticcomplaints(Hedayat-Diba,2000);thus,theirPTSDmayremainundiagnosedanduntreated.Inaddition,theyfaceacculturation-relatedproblemsofchronicunemployment,poverty,racialdiscrimination,andlimitedsocialsupport.Finally,Muslimrefugees’traumaexperiencesareexacerbatedbyfeelingsofinsecurityandhopelessnessattributedtorealand/orperceivedreligiousdiscriminationinUnitedStates.Thequestionthatarisesis,WhatcomprisesculturallyandreligiouslysensitivetreatmentofPTSDforMuslimrefugees?Acognitive–behavioristcouldcon-sidertheprocessoftailoringcomponentsoftrauma-focusedcognitive–behavioraltherapy(TF-CBT;Bisson&Cohen,2006)withculturallysignificantissuesofMuslimclients,suchasformalprayers;returntofaith;networksupport;stigma;genderrolesegregation;stoicismforperceivedpunishment;fearofAmericansystems,includ-ingthementalhealthsystem,becauseof theirreligiousaffiliation;andsoforth.TF-CBT’seightcomponentsthatneedculturaladaptationsarecalledPRACTICE:psychoeducation,relaxation,affectiveexpressionandregulation,cognitivecoping,traumanarrativedevelopmentandprocessing,invivogradualexposure,conjointfamilysessions,andenhancementofsafetyandfuturedevelopment.
afinalwordoncst
Pope-Davisetal.(2002)showedthatinsituationswhereclientsfeltthatotherneedsweremoresignificant,theyforgavetheirtherapistfornotprovidingCST.
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Theseclientsadapted/acculturatedtotheirtherapists’approachesbutlimitedwhattheywerewillingtodiscuss.Thus,dependingonthetherapist’sculturalsensitivity,minorityclientsdeterminehow,what,andwhenculturalissuesmightbeexploredintherapy.Finally,theclientsthoughtthattherapistsshouldhaveculturallyspecificknowledgeaboutfamilystructuresandrelationships,racism,communicationstyles,culturalbeliefsaboutcounseling,discrimination,sexism,genderroleissues,culturalissuessurroundingsexualorientation,andculturalidentityandnormsforbehavior(Pope-Davisetal.,2002).SomeoftheseclientneedshavebeenaddressedinpreviousCSTmodels.However,oneshouldkeepinmindNagayama-Hall’s(2001)tworeminders:thereisinadequateempiricalevidencethatanyoftheempiricallysupportedtreatmentsiseffectivewithU.S.ethnicminoritypopulations;thereisinadequateempiricalsupportthatCSTsareefficaciouswithregardtotheoutcomeofsymptomreduction.Ontheotherhand,unlikeempiricallysupportedtreatments,CSTsareatanearlystageofdevelopment,andweneedtogivethoughttotheirdevelopment.
culturally adapted therapiesIn addition to proposing CST models, clinicians are recommending thattraditionalmodelsbemodified.Theclient-centeredapproach(MacDougall,2002),forexample,couldidentifyconstructsthatmightmisconstruelossoffaceorsuicidalideationinAsiansasindicatorsoflowself-esteemandcouldreconsider terminology that embodies Western values and abstractions todescribethetherapeuticrelationship.TheRogerianprincipleofvalidatingtheclient’sexperiencewithoutjudgmentmightbemodifiedasaculturallysensitivecommonfactorsapproach.Thegoalofthemodifiedapproachistoestablishatherapeuticrelationshipbyidentifyingasharedclient–counselorworldview,havingaclearunderstandingoftheclient’sexpectations,andusingculturallyappropriateinterventions(Fischer,Jome,&Atkinson,1998).
adaptedcBtandpsychodynaMictherapy
IntheJanuary2006issueofPsychotherapy: Theory, Research, Practice, Training,cliniciansexaminedtheefficacyofpsychodynamic therapy(e.g.,Roland,2006)andCBT(e.g.,Shen, Alden, S�chting, & Tsang, 2006) with Asians andShen,Alden,S�chting,&Tsang,2006) with Asians andwithAsiansandAsianAmericans.Boththerapiesseemedeffectivebutaccomplishedtreatmentgoals indifferentways.Thebehavioral approach showedclear successes.Itwassimpletocarryoutandbenefitedfromsmallculturalmodifications,suchasusageofclientlanguage.CBT(Shenetal.,2006)didnotattempttochangeitsmajorconstructsinanyway,and,consequently,itremainedfirmlyrootedinitsAmericanmethods.Inworkingwithdepression,onegoalwastostampoutcatastrophicthinkingorblack–whitenegativecognitions,whichmeant stampingout fundamentalChinesebeliefs, suchas, “Angerisbad,”“Imusttakecareofothersbeforemyself,”and“IfIsay‘no,’Iamaselfishperson.”Strictmethodologyledtoclientsnotcompletinghome-
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workassignmentsbecausetheyworriedaboutfailingtheassignmentsanddislikedcognitiveexercisesthatforcedthemtoexaminemorbidthoughts,whichtheyweretaughttoupholdinChina.Clientscouldnotunderstandthedifferencebetweenhopelessnessandhelplessness.Theseglitcheswereovercome by Cantonese-speaking psychologists. CBT succeeded in allevi-atingpsychopathology.But thequestion isdid itdosoat theexpenseofcompromisingtheclients’culturalidentity?
Cognitive–behavioral therapists who are traditionalists disagree that theirtheorycanbeadaptedtothecultureofindividualcases.Theyrecommendthatthetherapistnotjointheclientinhisorherillnessattributionsandespiritismobeliefsbecausethesearedysfunctionalinnature(Castro-Blanco,2005).Thus,thesetherapistschallengetheaccuracyofespiritismobeliefs,guilt,andotherdysfunctionalbeliefs.However,apuristcognitive–behavioralapproachrunstheriskofunderminingthetherapeuticalliance:agreementontasks,agreementongoals,andempathicattunement(Martinez-Taboas,2005).
BecausemuchoftheresearchdonehasbeencarriedoutonmajorityEuropeanAmericanpopulationsandincontrolledclinicaltrials,somecognitive–behav-ioraltherapistsareagreeabletoaslightlymodifieddeliverymethodtobettersuittheminorityclient.Oneexamplecanbefoundinacognitive–behavioraltreatmentfordepressionthatwasaugmentedtoserveaHispanicpopulation.ThemodificationincludedusingSpanish,makingexamplesculturallyrelevantwhen explaining techniques, and acknowledging the particular values andexperiencesofthegroup(Whaley&Davis,2007).
Conversely,somepsychodynamictherapistshavegoneoutoftheirwaytoavoiddamagetotheclient’ssenseofself(Roland,2006).Forexample,insomecasestheviewpointsofpsychopathologywerealteredinordertobetteraccommodateAsians,andsomedynamicswerenotperceivedasnegative,suchasadependencyrelationshiporatherapeuticrelationshipdevelopingintoalifelongmentor-ingrelationshipwithminimalfinancialcompensationforthetherapist.Suchculturaladaptationsmaybeinconsistentwithpsychodynamictheory.
UltimatelybothpsychodynamictherapyandCBTaresound,butneitherisperfect.BothweredevelopedwithaWesternworldview,anditshows.However,somedegreeofprogresswithregardtoculturaladaptationhasbeenmadebypsychodynamictherapyandCBT,andthatshouldneverbediscounted.
thetherapeuticallianceadaptedforMinorityclients
Researchershavefoundthat,generallyspeaking,treatmentiseffectiveforabroadrangeofproblemsandpsychopathology,regardlessoftheclinician’stherapeuticapproach(Lambert&Archer,2006),perhapsbecauseofsharedcommonfactors(Wampold,2000).Thetherapeuticalliance,ortheclient’ssenseofalliancewiththehealer,hasbeenidentifiedasoneofthemostim-portantcommonfactorsintherapeuticeffectiveness.Thetherapeuticallianceisalsothequalityofinvolvementbetweentherapistandclient,asreflected
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in their tasks, teamwork, and personal rapport. In actuality, research hasdemonstratedthatalmostanywell-plannedtreatmenttendstobeefficacious,with the therapeutic relationshipaccounting formorevariance inefficacythanthespecifictherapyparadigm(Wampold,2000).
Although multiple reasons most likely account for high underutilizationanddropoutrates,onepossibilitymaybethatmanyethnicminorityclientsdonotexperiencethetherapeuticalliance.Relatedcausesthatimpedethetherapeuticallianceincludeculturalmisunderstandingsandmiscommunica-tionsbetweentherapistsandclientsbecauseofstereotypes.Thechallengeinlearningaboutculturalgroupsistoavoidstereotyping.Instead,thetherapistshoulduselearnedknowledgetoassesshowapplicablevariousculturalvalues,behaviors,andexpectationsaretoanindividualclient.
Therapists’personalattributesthathavebeenfoundtocontributepositivelytotheallianceincludebeingflexible,honest,respectful,trustworthy,confi-dent,warm,interested,andopen.Techniquessuchasexploring,reflecting,notingpasttherapysuccess,accuratelyinterpreting,facilitatingtheexpres-sionofaffect,andattendingtotheclient’sexperiencehavealsobeenfoundto contribute positively to the alliance. Comas-Diaz (2006) suggested thatalthoughthetherapeuticrelationshiprequiresspecialattentioninmulticul-turaldyads,cliniciansneedtotailortherelationshiptotheindividualclient’sinterpersonalanddevelopmentalneeds.
threatstothealliance
Psychologistsmaynot alwaysbe awarewhen thepotential fordevelopingatherapeuticalliancemaybecompromised.Becauseofahistoryofoppressiveandrejectingexperiences,manyifnotmostethnicminoritiesareeasilyshamed.Ethnicminorityclientsmaybeparticularlysensitivetotheexperiencesofnegativejudgment,rejection,andcriticalnessonthepartofWhitetherapists,withouttheWhitetherapistbeingawareofthis.Ethnicminorityclientsexperienceslightsandoffensessoregularlythatthereisatendencyinthemto“edit”theirresponsestotheirpsychologistsonaregularbasis(Pope-Davisetal.,2002).
Social structures (social class, religious institutions, political institutions,languagerequirements,mentalhealthpolicies)havecompoundingeffectsontherapists’cognitivestructuresandultimately their socialattitudesandbeliefs about people. These effects can result in expressions of stereotypethreat(Steele,1997),racialmicroaggressions(D.W.Sueetal.,2007),andimplicit racism (Dovidio, Kawakami, & Gaertner, 2002). Therapists maynot always know when they convey negative judgments in body language,includingfacialexpressions,voicetone,andeyecontact.Eberhardt(2005)indicated that White participants exhibited more positive evaluation bias(greateramygdalaresponsehabituation)toWhitefaces(in-group)thantoBlackfaces(out-group).BlacksexhibitedamorepositivebiastoBlacksthantoWhitesinwaysneverbeforethoughtpossible.Theimplicationisthateven
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psychotherapistsmayexhibit“unintentionalbias”intheirworkwithclientsorpatientswhoareculturallydifferentfromthem.
reducingBiastoincreasealliance
Aspreviouslydiscussed,thefirstandmostcriticalcomponenttoreducingbiasisconstantawarenessofsocialattitudes.Approachingthosedifferentfromuswithinquiry,interest,andopennessmayalsohelptoreduceprejudicialbeliefsandattitudes.Effortandpracticeareneededtochangetheautomaticfavorableperceptionsofthegroupwithpowerandthenegativeperceptionsofthosewhosehistoricalrolesinsocietyhavebeenleftwithnegativeperceptions.Wecan“rewireourcognitivecircuitry”byexplicitlyprocessingourbiases,immersingourselveswithdifferentgroupsandindividuals,reading,andtrainingandpracticingbehavinginwaystochangeoursubconsciousperceptions(e.g.,racialmicroaggressions)inthetherapeuticprocess(i.e.,stayingtunedtoclients,demonstratingculturalempathy,andbeingrespectfulofandopentoworldviews).Wecanchangethe“neuralpathways”developedthroughsocietalnegativebiasesandstereotypes(Eberhardt,2005;Siegel,1999).
conclusionInthisarticle,IhaveassessedtheadherenceofCST,whichincludesculturallyadaptedtherapeuticmodalities,withEBP.TherapistscanadvanceCSTbydesigningandevaluatinginterventionsthatareculturallyrelevant,ratherthanremainingdependentonmanualizedtreatments.AmajorfocusforthecurrentgenerationofculturallysensitivepractitionersistoevolvetheirunderstandingofwhatmakesCSTworkandtoseekevidencetosupportsuchworkbyplayinganincreasedroleinresearchontherapyconceptualization,assessment,andoutcome.
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