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Everbridge SERVFLSERVFL USER GROUP CALL

April 14, 2015

Shawna StrauchEverbridge SERVFL System Administrator

Bureau of Preparedness and Response

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Agenda• Status Update

– Changes to Everbridge University – Data integrity

• Changes to Additional Information fields• Possible loss of information• Professional background/Occupations• New Public Health Area Response Teams

– Credentialing

• Quarterly statewide drills– This quarter – unannounced drill during business hours

• Submit Results by June 30, 2015– Questions/issues with drills or reporting

• Everbridge Training for Group Managers & Dispatchers– 1st & 3rd Wednesday of the month– Register at www.servfl.com

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2015 Hurricane Season"Run from the water; hide from the wind."

• 47 days, until the official start of the Atlantic Hurricane season.

• June 1st – November 30thhttp://www.nhc.noaa.gov/

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2015 Tropical Storm Names & 2015 Hurricane Names

• Ana• Bill• Claudette• Danny• Erika• Fred• Grace• Henri• Ida • Joaquin

• Kate• Larry• Mindy• Nicholas• Odette• Peter• Rose• Sam• Teresa• Victor • Wanda(Followed by the Greek alphabet, if needed.)

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SERVFL Member Portal

System Updates

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Everbridge SERVFL• Phase 1: Data Upload• Phase 2: Data validation and Communication

Drills• Phase 3: Starting April 2015

- Credentialing

- Responder Management - ED Group 1 Responders

- Deployable Responders (FDOH

Employees, State ESF-8, and

MRC Volunteers)

- Continued Data Validation

System Updates

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System UpdatesEverbridge SERVFL System will be offline (unless an emergency occurs). • Date: April 16, 2015• Time: 6:00 PM EST – 11:00 PM EST• Please do not access the system

during this time.

System Updates

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Additional Information • Current Occupations 1 & 2 will be

operational in the SERVFL Member Portal

• Update/Add– Current Occupations 1 & 2– Current Occupations 1 & 2 License Number– Current Occupations 1 & 2 Professional

Status – Current Occupations 1 & 2 Facility Name– Emergency Credential Levels (ECL)

- ECL 3

- Active Florida LicenseImportant Information

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Additional Information (Cont.)

• Current Occupation License Number will need to include the License Prefix that is listed on the Florida Medical Quality Assurance Website (FL MQA): Example: Current Occupation 1: - Registered NurseCurrent Florida License Number: - RN1526012

System Updates

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FL MQA Services

• License Verification Website: https://appsmqa.doh.state.fl.us/IRM00PRAES/PRASLIST.ASP

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FL License Verification

• List of License Prefixes

* Searching for the Florida License Verification using the FL MQA Website.

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FL MQA Services* List of Florida License Prefixes displayed on the FL MQA Website.

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FL Public Health Area Response Teams

• Organization of the North, Central, and South Area concept for response.

• Each county within a region has been added to Everbridge SERVFL in one of the North, Central, and South Areas.

John.DeIorio@flhealth.gov Questions, please contact John DeIorio at:

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FL Public Health Area Response Teams

• North Area Response Team

- Region 1

- Region 2

- Region 3• Central Area Response Team

- Region 4

- Region 5• South Area Response Team

- Region 6

- Region 7Questions, please contact John DeIorio at:John.DeIorio@flhealth.gov

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North Area Response Team Response Team Regional Affiliation County NameNorth Area Response Team Region 1 BayNorth Area Response Team Region 1 CalhounNorth Area Response Team Region 1 EscambiaNorth Area Response Team Region 1 GulfNorth Area Response Team Region 1 HolmesNorth Area Response Team Region 1 JacksonNorth Area Response Team Region 1 OkaloosaNorth Area Response Team Region 1 Santa RosaNorth Area Response Team Region 1 WaltonNorth Area Response Team Region 1 WashingtonNorth Area Response Team Region 2 ColumbiaNorth Area Response Team Region 2 DixieNorth Area Response Team Region 2 FranklinNorth Area Response Team Region 2 GadsdenNorth Area Response Team Region 2 HamiltonNorth Area Response Team Region 2 JeffersonNorth Area Response Team Region 2 LafayetteNorth Area Response Team Region 2 LeonNorth Area Response Team Region 2 LibertyNorth Area Response Team Region 2 MadisonNorth Area Response Team Region 2 SuwanneeNorth Area Response Team Region 2 TaylorNorth Area Response Team Region 2 Wakulla

North Area Response Team Region 3 AlachuaNorth Area Response Team Region 3 BakerNorth Area Response Team Region 3 BradfordNorth Area Response Team Region 3 ClayNorth Area Response Team Region 3 DuvalNorth Area Response Team Region 3 FlaglerNorth Area Response Team Region 3 GilchristNorth Area Response Team Region 3 MarionNorth Area Response Team Region 3 NassauNorth Area Response Team Region 3 PutnamNorth Area Response Team Region 3 St JohnsNorth Area Response Team Region 3 UnionNorth Area Response Team Region 3 Levy

Proposed Concept

Global View

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Central Area Response Team

Response TeamRegional Affiliation County Name

Central Area Response Team Region 4 CitrusCentral Area Response Team Region 4 HardeeCentral Area Response Team Region 4 HernandoCentral Area Response Team Region 4 HillsboroughCentral Area Response Team Region 4 PascoCentral Area Response Team Region 4 PinellasCentral Area Response Team Region 4 PolkCentral Area Response Team Region 4 SumterCentral Area Response Team Region 5 BrevardCentral Area Response Team Region 5 Indian RiverCentral Area Response Team Region 5 LakeCentral Area Response Team Region 5 MartinCentral Area Response Team Region 5 OrangeCentral Area Response Team Region 5 OsceolaCentral Area Response Team Region 5 SeminoleCentral Area Response Team Region 5 St LucieCentral Area Response Team Region 5 Volusia

Proposed Concept

Global View

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South Area Response Team

Response Team Regional Affiliation County NameSouth Area Response Team Region 6 HendrySouth Area Response Team Region 6 CharlotteSouth Area Response Team Region 6 CollierSouth Area Response Team Region 6 DeSotoSouth Area Response Team Region 6 GladesSouth Area Response Team Region 6 HighlandsSouth Area Response Team Region 6 LeeSouth Area Response Team Region 6 ManateeSouth Area Response Team Region 6 OkeechobeeSouth Area Response Team Region 6 SarasotaSouth Area Response Team Region 7 BrowardSouth Area Response Team Region 7 Miami-DadeSouth Area Response Team Region 7 MonroeSouth Area Response Team Region 7 Palm Beach

Proposed Concept

Global View

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Contacts Profile • All Contacts in the system must

have the following information in Everbridge SERVFL.

Contact Information: • Work Email • Work Phone• After Hours Phone Number

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Contacts Profile• Contacts who have a Current

Occupation(s) with a healthcare license will need to have this section updated correctly in Everbridge SERVFL.

* (See slides 8-13 for details.)

• Work County • Regional Affiliation • Public Health Area Response

Team

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Contacts Profile

• Emergency Duty Group listed• Emergency Duty Assignment• Emergency Duty Team Affiliation –

if applicable

- Examples: Environmental Health Strike Team, SpNS Strike Team, Epidemiology Strike Team, FEMORS, RDBHAT, FL MRC Network and SMRT

ESF-8 Public Health & Medical Responders must also have the following information listed in the system, if applicable.

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Example: Contact’s ProfileSection:Additional Information

Current Occupationand License

ED Level Assignment

ED Team Affiliations

ED GroupRegional Affiliation

Work County

Click on the drop down menu to add Additional Information Fields.

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Group Managers• Make sure that you log into your

SERVFL Member Portal to better understand what data fields your Contacts will see displayed. - Best Practices

• You can see what data fields the Group Managers can update in Everbridge SERVFL.

SERVFL Member Portal- Contact is unable to select

ED Group field.

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Thank You!

• Please feel free to contact one of the SERVFL Team membersif you have any questions.

• Shawna Strauch• Beverly Elliott• Rick Miller• Greg Gabbard