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Evaluation Of Performance Measures Evaluation Of Performance Measures For Materials Management Process In For Materials Management Process In Industrial Construction Projects Industrial Construction Projects Term Project for CEM 520 Instructor: Dr. Sadi A.Assaf Prepared & Presented By: Ali Al-Qureisha Mukhtar Bello Yaser Fallatah

Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

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Page 1: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

Evaluation Of Performance Measures For Materials Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Management Process In Industrial Construction

ProjectsProjects

Term Project for CEM 520

Instructor: Dr. Sadi A.Assaf

Prepared & Presented By:

Ali Al-QureishaMukhtar BelloYaser Fallatah

Page 2: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

Outline

Introduction

Objectives

Research Methodology

Questionnaire Design

Research and data Analysis

Conclusions

Recommendations

Outline

Page 3: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

Introduction

Materials management is an important element in project management. It is the

system of planning and controlling all of the efforts necessary to ensure that the

correct quality and quantity of materials and equipment are properly specified in a

timely manner, obtained at a reasonable cost, and most importantly, are available at

the point of use when required.

Studies indicated that materials constitute about 60% of the total project cost, and

control 80% of the project schedule . Thus, efficient management of materials can

result in substantial savings in project cost and time.

For effectively managing and controlling materials, the performance of materials

management should be measured. Research has been done in the past by Plemmons

[7] and Al-Darweesh [1] about the effectiveness of performance measures in

materials management

IntroductionOutline

Page 4: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

Plemmons developed a list of 35 performance measures for use in

industrial construction projects and proposed a model for

benchmarking the materials management process in industrial

construction.

The Plemmon's performance list was used in this study to assess its

usability, importance, and practicality of implementation in industrial

construction projects of SABIC and Saudi ARAMCO companies in

the Eastern Province of Saudi Arabia.

Introduction (Cont.)

IntroductionOutline

Page 5: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

Objectives

The main objectives of this study are:

To determine the performance measures use in materials management in industrial construction projects in the Eastern Province of Saudi Arabia.

To determine the importance of the performance measures in assessing the effectiveness of the materials management process.

To determine the practicality of implementation of the performance measures in industrial construction projects in Eastern Province of Saudi Arabia.

ObjectivesOutline Introduction

Page 6: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

Research methodology

The research methodology included:

Extensive literature review to find past and currently used performance

measures in industrial construction projects.

Developing a questionnaire based on the literature review.

Conducting interviews with materials management personnel in SABIC

and Saudi ARAMCO to determine the performance measures being

used in Saudi Arabia. The personnel were selected based on their

experience in this field.

IntroductionOutline Research MethodologyObjectives

Page 7: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

Research methodology (Cont..)Based on the literature review, the Plemmons’ performance measures list was adopted in this study. This table shows these performance measures classified according to their attributes

IntroductionOutline Research MethodologyObjectives

Page 8: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

Research methodology (Cont..) Plemmons’ Performance Measures Attributes

No Performance Measure Accuracy Quality Quantity Timeliness Cost Availability

1 Materials receipt problems x

2 Materials receipt problems -internal x

3 Warehouse inventory accuracy x

4 Piping spool rework x

5 Jobsite rejection of tagged equipment x

6 Home office requisition ratio x

7 Home office PO ratio x

8 Average line items per release x

9 Commitment home office x

10 Commitment field x

11 EDI purchase x

12 Sole source purchase x

13 Minority suppliers x

14 Procurement lead -time x

15 BEC lead time x

16 PO to materials receipt duration x

17 Material receiving processing time x

IntroductionOutline Research MethodologyObjectives

Page 9: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

No Performance Measure Accuracy Quality Quantity Timeliness Cost Availability

18 Commodity vendor timeliness x

19 Commodity timeliness x

20 Materials withdrawal request x

21Materials withdrawal request (MWR) processing time

x

22 Average man hour per MTO x

23 Average man hour per PO x

24 Freight cost percent x

25 Express deliveries percent x

26 Construction time lost x

27 Payment discounts x

28 Electronic funds transfer payments x

29 Release value breakdown x

30 Min/Max release activity x

31 Warehouse safety incident rate x

32 Total surplus x

33 Material availability x

34 stock out analysis x

35 Backorders x

Outline Research MethodologyIntroduction Objectives

Page 10: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

Questionnaire designThe questionnaire was designed to evaluate the respondents’ level of experience and to obtain information regarding the performance measures’ usability, importance, and practicality of implementation.

The questionnaire consists of three parts; introductory section explaining the performance measures, a profile sheet for the respondent, and the questions. It was sent to the respondents prior to the interview so that they have a general idea about the 35 performance measures.

Before the respondents start answering the questions they were requested to fill the profile sheet. They were to specify their years of experience in construction industry and material management and the classification of the project as government or private.

Outline Research Method. QuestionnaireIntroduction Objectives

Page 11: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

The questionnaire consists of 5 columns; the first and second columns are the serial number and the name of the performance measure respectively. The other three columns are the answers of the respondents about the usability of the measure, its importance and its practicality, respectively.

The respondents were asked about the usability of a performance measure with a "yes" or "no" option. If the answer is yes then they were to answer about its importance and practicality of implementation.

The importance and practicality of implementation of the performance measures were measured on 5 points scale ranging from 5 “extremely important” to 1 “not important”. The practicality had the same scale ranging from 5 “extremely practical” to 1 “not practical”.

Questionnaire design (Cont..)

Outline Research Method. QuestionnaireIntroduction Objectives

Page 12: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

No. Measure DescriptionUsed

Past/Current (yes/no)Importance

*Practicality

**

1 Materials receipt problems

2 Materials receipt problems -internal

3 Warehouse inventory accuracy

4 Piping spool rework

5Jobsite rejection of tagged equipment

6 Home office requisition ratio

7 Home office PO ratio

8 Average line items per release

9 Commitment home office

10 Commitment field

… …..

35 Backorders

Extremely important -5; Very important -4; Important -3; Somewhat important-2; Not important -1

Extremely practical -5; Very practical -4; Practical -3; Somewhat practical -2; Not practical -1

Questionnaire design (Cont..)

Outline Research Method. QuestionnaireIntroduction Objectives

Page 13: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

Results and data analysis

♠ Performance measures usage ratingNo. Performance Measure

Number of Responses

Past or Current use (%) response

1 Materials receipt problems 15 80

2 Materials receipt problems-internal 13 80

3 Warehouse inventory accuracy 14 76

4 Piping spool rework 8 36

5 Jobsite rejection of tagged equipment 14 72

6 Home office requisition ratio 12 52

7 Home office PO ratio 11 50

8 Average line items per release 14 58

9 Commitment home office 13 60

10 Commitment field 13 58

11 EDI purchase 15 68

12 Sole source purchase 12 60

13 Minority suppliers 10 37

14 Procurement lead time 15 88

15 BEC lead time 14 74

16 PO to materials receipt duration 14 78

17 Material receiving processing time 15 72

Outline Research Method. Questionnaire ResultsIntroduction Objectives

Page 14: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

No. Performance Measure Number of Responses Past or Current use (%) response

18 Commodity vendor timeliness 15 76

19 Commodity timeliness 13 66

20 Materials withdrawal request 14 64

21 Materials withdrawal request (MWR) processing time 14 62

22 Average man hour per MTO 12 52

23 Average man hour per PO 12 54

24 Freight cost percent 15 78

25 Express deliveries percent 15 80

26 Construction time lost 13 86

27 Payment discounts 13 64

28 Electronic funds transfer payments 14 56

29 Release value breakdown 11 48

30 Min/Max release activity 14 54

31 Warehouse safety incident rate 15 62

32 Total surplus 15 70

33 Material availability 15 92

34 stock out analysis 15 80

35 Backorders 15 68

Outline Research Method. Questionnaire ResultsIntroduction Objectives

Page 15: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

The performance measures were categorized into four different groups with a range of 25% for each category. The ranges are as follows:

Rare use: 0-25%

Low use: 26-50%

Moderate use: 51-75%

High use: 76 -100%

According to the responses, none of the performance measures falls under the rare use category. The performance measures identified as being highly used are; materials receipt problem, materials receipt problem-internal, warehouse inventory accuracy, procurement lead-time, PO to materials receipt duration, commodity vendor timeliness, fright cost percent, express deliveries percent, construction time lost, material availability, and stock out analysis.

Outline Research Method. Questionnaire ResultsIntroduction Objectives

Page 16: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

Results and data analysis

♠ Performance measures usage ratingNo. Performance Measure

Number of Responses

Past or Current use (%) response

1 Materials receipt problems 15 80

2 Materials receipt problems-internal 13 80

3 Warehouse inventory accuracy 14 76

4 Piping spool rework 8 36

5 Jobsite rejection of tagged equipment 14 72

6 Home office requisition ratio 12 52

7 Home office PO ratio 11 50

8 Average line items per release 14 58

9 Commitment home office 13 60

10 Commitment field 13 58

11 EDI purchase 15 68

12 Sole source purchase 12 60

13 Minority suppliers 10 37

14 Procurement lead time 15 88

15 BEC lead time 14 74

16 PO to materials receipt duration 14 78

17 Material receiving processing time 15 72

Outline Research Method. Questionnaire ResultsIntroduction Objectives

• Rare use: 0-25%

• Low use: 26-50%

• Moderate use: 51-75%

• High use: 76 -100%

Page 17: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

No. Performance Measure Number of Responses Past or Current use (%) response

18 Commodity vendor timeliness 15 76

19 Commodity timeliness 13 66

20 Materials withdrawal request 14 64

21 Materials withdrawal request (MWR) processing time 14 62

22 Average man hour per MTO 12 52

23 Average man hour per PO 12 54

24 Freight cost percent 15 78

25 Express deliveries percent 15 80

26 Construction time lost 13 86

27 Payment discounts 13 64

28 Electronic funds transfer payments 14 56

29 Release value breakdown 11 48

30 Min/Max release activity 14 54

31 Warehouse safety incident rate 15 62

32 Total surplus 15 70

33 Material availability 15 92

34 stock out analysis 15 80

35 Backorders 15 68

Outline Research Method. Questionnaire ResultsIntroduction Objectives

Page 18: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

♠ Importance of the Performance Measures The performance measures importance was calculated using an importance index. The importance levels of the performance measures were classified into five categories ranging from 5 (extremely important) to 1 (not important):

Extremely important : the assigned weight of 5

Very important : the assigned weight of 4

Important : the assigned weight of 3

Somewhat important : the assigned weight of 2

Not important : the assigned weight of 1

Importance index of a measure = (X1*5 + X2*4 + X3*3 + X4*2 + X5*1) / N

Where X1, X2, X3, X4, X5 represent the frequency of responses in a particular rating.

5, 4, 2, 1 represent the numerical score of the respective rating. N is the number of responses.

Outline Research Method. Questionnaire ResultsIntroduction Objectives

Page 19: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

Based on the index score for each of the performance measures, they were categorized into four different groups with a range of 1:

1. Extremely important : 4.25-5.0

2. Important : 3.25-4.24

3. Moderately important : 2.25-3.24

4. Somewhat important : 1.25-2.24

The calculated importance indices for all the performance measures are shown in the following table, in descending order of importance.

Outline Research Method. Questionnaire ResultsIntroduction Objectives

Page 20: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

No. Performance Measure Number of Responses Importance (1-5)

1 Material availability 15 4.60

2 Procurement lead time 15 4.47

3 Construction time lost 13 4.38

4 Express deliveries percent 15 4.07

5 Materials receipt problems-internal 13 4.00

6 Materials receipt problems 15 4.00

7 stock out analysis 15 4.00

8 PO to materials receipt duration 14 3.93

9 Freight cost percent 15 3.93

10 Warehouse inventory accuracy 14 3.87

11 Commodity vendor timeliness 15 3.87

12 BEC lead time 14 3.71

13 Jobsite rejection of tagged equipment 14 3.60

14 Material receiving processing time 15 3.60

15 Total surplus 15 3.57

16 EDI purchase 15 3.47

17 Backorders 15 3.40

Performance measures importance rating (Cont..)

Outline Research Method. Questionnaire ResultsIntroduction Objectives

Page 21: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

No. Performance Measure Number of Responses Importance (1-5)

18 Commodity timeliness 13 3.36

19 Materials withdrawal request 14 3.20

20 Payment discounts 13 3.20

21 Warehouse safety incident rate 15 3.14

22 Materials withdrawal request (MWR) processing time 14 3.13

23 Sole source purchase 12 3.08

24 Commitment home office 13 3.07

25 Average line items per release 14 2.94

26 Commitment field 13 2.93

27 Electronic funds transfer payments 14 2.87

28 Average man hour per PO 12 2.77

29 Min/Max release activity 14 2.71

30 Average man hour per MTO 12 2.64

31 Home office requisition ratio 12 2.60

32 Home office PO ratio 11 2.50

33 Release value breakdown 11 2.42

34 Minority suppliers 10 1.86

35 Piping spool rework 53 1.82

Outline Research Method. Questionnaire ResultsIntroduction Objectives

Page 22: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

♠ Practicality of implementation of the Performance Measures

The same type of analysis that was used in determining the importance index was used to determine the practicality index. Based on the index score for each measure, the measures were categorized into four different groups with a range of 1:

Extremely practical : 4.25 – 5.00

Practical : 3.25 – 4.24

Moderately practical : 2.25 – 3.24

Somewhat practical : 1.25 – 2.24

Following table shows the results of the practicality indices of the performance measures.

Outline Research Method. Questionnaire ResultsIntroduction Objectives

Page 23: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

Practicality of the performance measures rating (Cont..)No. Performance Measure Number of Responses Practicality (1-5)

1 Material availability 15 4.33

2 Construction time lost 13 4.31

3 Procurement lead time 15 4.20

4 Materials receipt problems 15 4.14

5 Materials receipt problems-internal 13 4.08

6 stock out analysis 15 4.00

7 Freight cost percent 15 3.80

8 PO to materials receipt duration 14 3.73

9 Warehouse inventory accuracy 14 3.60

10 Express deliveries percent 15 3.60

11 BEC lead time 14 3.57

12 Jobsite rejection of tagged equipment 14 3.53

13 Total surplus 15 3.50

14 Commodity vendor timeliness 15 3.47

15 Material receiving processing time 15 3.40

16 Backorders 15 3.33

17 Sole source purchase 12 3.31

Outline Research Method. Questionnaire ResultsIntroduction Objectives

Page 24: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

No. Performance Measure Number of Responses Practicality (1-5)

18 Commodity timeliness 13 3.14

19 Warehouse safety incident rate 15 3.07

20 EDI purchase 15 3.07

21 Materials withdrawal request (MWR) processing time 14 3.07

22 Payment discounts 13 3.00

23 Average line items per release 14 2.93

24 Materials withdrawal request 14 2.93

25 Commitment home office 13 2.67

26 Min/Max release activity 14 2.64

27 Average man hour per PO 12 2.62

28 Home office requisition ratio 12 2.60

29 Commitment field 13 2.60

30 Electronic funds transfer payments 14 2.60

31 Home office PO ratio 11 2.50

32 Average man hour per MTO 12 2.46

33 Release value breakdown 11 2.08

34 Minority suppliers 10 1.86

35 Piping spool rework 8 1.82

Outline Research Method. Questionnaire ResultsIntroduction Objectives

Page 25: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

♠ Practicality of implementation of the Performance Measures

Material availability and construction time lost have been found to be extremely practical in terms of implementation

Outline Research Method. Questionnaire ResultsIntroduction Objectives

Page 26: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

Relationship between Importance and Practicality of implementation

The relationship between practicality and importance was studied using Pearson’s correlation coefficient which helps in finding the correlation between average responses to the importance and practicality for the 35 performance measures shown in Table 6. SPSS statistical software was used to calculate the correlation coefficient.

Pearson’s correlation coefficient,

Where X and Y are the sample average values for Importance and Practicality, respectively. X’ and Y’ are the mean values for each response value of Importance

and Practicality.

The resulting correlation coefficient r = 0.9714 indicates a very strong positive correlation between the two sets of ranks under importance and practicality criteria.

This indicates that there is a wide use of those performance measures which are considered highly important.

22 )'()'()')('( YYXXYYXXr

Outline Research Method. Questionnaire ResultsIntroduction Objectives

Page 27: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

The top five performance measures are: material availability, procurement lead time, construction time lost, express deliveries percent, and materials receipt problems-internal.

These measures represent the attributes; Accuracy, Timeliness, Availability, and Cost.

Outline Research Method. Questionnaire ResultsIntroduction Objectives

Page 28: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

Pearson's correlation

No. Performance MeasureAverage Response to

ImportanceAverage Response to

Practicality

1 Material availability 4.60 4.33

2 Procurement lead time 4.47 4.20

3 Construction time lost 4.38 4.31

4 Express deliveries percent 4.07 3.60

5 Materials receipt problems-internal 4.00 4.14

6 Materials receipt problems 4.00 4.08

7 stock out analysis 4.00 4.00

8 PO to materials receipt duration 3.93 3.80

9 Freight cost percent 3.93 3.73

10 Warehouse inventory accuracy 3.87 3.60

11 Commodity vendor timeliness 3.87 3.47

12 BEC lead time 3.71 3.57

13 Jobsite rejection of tagged equipment 3.60 3.53

14 Material receiving processing time 3.60 3.40

15 Total surplus 3.57 3.50

16 EDI purchase 3.47 3.07

17 Backorders 3.40 3.33

18 Commodity timeliness 3.36 3.14

Outline Research Method. Questionnaire ResultsIntroduction Objectives

Page 29: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

No. Performance MeasureAverage Response to

ImportanceAverage Response to

Practicality

19 Materials withdrawal request 3.20 3.00

20 Payment discounts 3.20 2.93

21 Warehouse safety incident rate 3.14 3.07

22 Materials withdrawal request (MWR) processing time 3.13 3.07

23 Sole source purchase 3.08 3.31

24 Commitment home office 3.07 2.67

25 Average line items per release 2.94 2.93

26 Commitment field 2.93 2.60

27 Electronic funds transfer payments 2.87 2.60

28 Average man hour per PO 2.77 2.62

29 Min/Max release activity 2.71 2.64

30 Average man hour per MTO 2.64 2.46

31 Home office requisition ratio 2.60 2.60

32 Home office PO ratio 2.50 2.50

33 Release value breakdown 2.42 2.08

34 Minority suppliers 1.86 1.86

35 Piping spool rework 1.82 1.82

Outline Research Method. Questionnaire ResultsIntroduction Objectives

Page 30: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

Conclusions

1- Past and presently used Measures

Analyses showed that all the studied performance measures were used or are currently in use in materials management for industrial construction projects in the Eastern Province of Saudi Arabia.

The following performance measures were found under the category of high use;

material receipt problems, material receipt problem-internal, warehouse inventory accuracy, procurement lead-time, PO to materials receipt duration, commodity vendor timeliness, freight cost percent, express deliveries percent, construction time lost, material availability and stock out analysis.

Outline Research Method. Questionnaire Results ConclusionsIntroduction Objectives

Page 31: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

2- Importance of the Performance Measures

Based on the index score for each of the performance measures, they were categorized into four different groups; extremely important, important, moderately important, and somewhat important. Three performance measures were found under the extremely important category; material availability, procurement lead-time, and construction time lost. While two of the performance measures; minority suppliers and piping spool rework were identified as being somewhat important.

3- Practicality of Performance Measures

Based on the index score for each of the performance measures, they were categorized into four different groups; extremely practical, practical, moderately practical, and somewhat practical. Two performance measures; material availability and construction time lost are extremely practical. Three performance measures; release value breakdown, minority suppliers, and piping spool rework have been identified as being somewhat practical to implement.

Outline Research Method. Questionnaire Results ConclusionsIntroduction Objectives

Page 32: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

RecommendationsRecommendations for the Industries

1. The industries should educate and train personnel on using the materials management performance measures and their influence on the projects.

2. The industries should use the materials management performance measures and benchmarks their projects with the performance measures.

Recommendation for future studies

1. A similar study should be carried out for other types of constructions, like building construction.

2. A study of the use of computerized materials management system currently in use in Saudi construction industry should be carried out.

3. A study of the application of materials management models, such as EQQ, MRP, and JIT in construction can be done.

RecommendationOutline Research Method. Questionnaire Results ConclusionsIntroduction Objectives

Page 33: Evaluation Of Performance Measures For Materials Management Process In Industrial Construction Projects Evaluation Of Performance Measures For Materials

Thank You