Etiquette at Work TREVOR VAN BRUNT, CBET BIOMEDICAL ENGINEERING
BELLEVUE UNIVERSITY A display of Crepuscular rays over Lake Union,
Seattle, US. Nancy Bogue Image from
http://cloudappreciationsociety.org/gallery/#p=2&i=6
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First Areas of Application Email writing, correspondence
Introductions and first business meetings Within our offices,
inter-departmental A fair-weather day over the Drents Plateau near
Grolloo, Drenthe in the Netherlands. Bram Schoon Image from
http://cloudappreciationsociety.org/gallery/#p=2&i=3
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Email writing and correspondence Brief, Clear, brief, and
complete: and BRIEF Uploads and transfers of large files:
SharePoint, ShareThis Ten minute rule: better safe than sorry Quick
response time: its about respect
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Email writing and correspondence Shipping documents Surveys
Client newsletters Meeting notes Service records Internal
notes
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Introductions and first business meetings Treat it like a job
interview. That means: Follow protocol for - Intro. letters, cover
letters on proposals, all memos Impress be early, eye contact /
handshake, gatekeepers, dress well Follow-up letter/email, phone
call, any specific inquiries right away
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Introductions and first business meetings Asian business
partners Meeting with competition
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Within our offices, inter-departmental Respect our at-work
friends (colleagues) and chain-of-command Phone awareness line of
sight Interruptions - be kind, we are all concentrating on
something
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Within our offices, inter-departmental Respect our coworkers in
workflow, from other departments Everyone is a customer - potential
positive sales story Strangers and visitors assume eminence /
urgency
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Etiquette at Work: First Areas of Application EMAIL WRITING,
CORRESPONDENCE INTRODUCTIONS AND FIRST BUSINESS MEETINGS WITHIN OUR
OFFICES, INTER-DEPARTMENTAL
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REFERENCES: AARDSMA, T. L. (JULY 2001). IMPROVE YOUR EMAIL
ETIQUETTE. INSIDE THE INTERNET, 8, 6-9. RETRIEVED FROM
HTTP://EZPROXY.BELLEVUE.EDU:80/LOGIN?URL=HTTP://SEARCH.PROQUEST.COM/DOCVIE
W/191090910?ACCOUNTID=28125
HTTP://EZPROXY.BELLEVUE.EDU:80/LOGIN?URL=HTTP://SEARCH.PROQUEST.COM/DOCVIE
W/191090910?ACCOUNTID=28125 BRUCE, C. (OCT 2007). BUSINESS
ETIQUETTE 101: MAKING A GOOD FIRST IMPRESSION, BLACK COLLEGIAN,
38(1), 78-80. RETRIEVED FROM
HTTP://EZPROXY.BELLEVUE.EDU/LOGIN?AUTH=MC&URL=HTTP://SEARCH.EBSCOHOST.COM/
LOGIN.ASPX?DIRECT=TRUE&DB=APH&AN=27351092&SITE=EHOST-LIVE
HTTP://EZPROXY.BELLEVUE.EDU/LOGIN?AUTH=MC&URL=HTTP://SEARCH.EBSCOHOST.COM/
LOGIN.ASPX?DIRECT=TRUE&DB=APH&AN=27351092&SITE=EHOST-LIVE
PRETOR-PINNEY, G. (2014). THE CLOUD APPRECIATION SOCIETY. RETRIEVED
FROM HTTP://CLOUDAPPRECIATIONSOCIETY.ORG/
HTTP://CLOUDAPPRECIATIONSOCIETY.ORG/
