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© 2013 Hayes Technology Group, Inc. ERP BW HR CRM GTS SRM Improving Data Quality and Reducing Database Sizes with Gold Client Solutions powered by Gold Client Solutions for SAP ERP Product Demonstration

ERP BW HR CRM GTS SRM - · PDF file•Available for SAP ERP, BW, HR, CRM, SRM, GTS, industry-specific solutions, ... •Only allowed to upload master and configuration data from the

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© 2013 Hayes Technology Group, Inc.

ERP • BW • HR • CRM • GTS • SRM

Improving Data Quality and

Reducing Database Sizes with

Gold Client Solutions

powered by

Gold Client Solutions for SAP ERP

Product Demonstration

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Data Innovation

• Hayes Technology Group, Inc.

• Independent Software Vendors (ISV)

in the SAP® ecosystem

• Specialize in SAP® data management solutions

• Incorporated in 1998

• Headquarters in the United States

• Global customer base of 245+ systems

• Industry recognized

• Developer of Gold Client Solutions

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Unleash the true potential of your business…

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Data Dilemma

• Inefficient Refresh Process

• System copies require costly operational overhead, system maintenance, resource

utilization and downtime

• Database growth - no end in sight

• Production database is exponentially growing and has become too large and time

consuming to copy to QA for testing

• Lack of Quality Control in development lifecycle

• Data in DEV is too stale to use for unit testing, therefore, changes are oftentimes

promoted to QA with little or no testing

• Testing Data quality and quantity

• Testing data quickly becomes exhausted and requires manual creation of new test

data

• Training is difficult to execute without quality data

• Training clients take a long time to build and require a lot of time and planning by the

Application and Basis teams

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Typical Refresh Challenges

• Complexity

• Operational overhead, system maintenance & resource utilization to perform a system

copy

• Downtime of Target system/environment

• Synchronized or multiple system copy dependencies

• Post processing (Printers, RFCs, BDLS, BW reconnection, etc…)

• Costs – Inefficiencies

• Highly skilled resources are consumed on a laborious and tedious process that can

stretch into off-work hours, weekends or holidays

• Downtime of QA can cause project teams to idle or run behind on project deliverables

• Refresh process can take from 2 days to 2 weeks depending on complexity of refresh

procedures and skill of people executing

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Gold Client Solutions

• Relieves the costly drain of resources, storage and time that is required to

manage, support and secure data across SAP environments

• Reduce infrastructure and data maintenance costs

• Increase efficiency in development, testing, and training

• Mitigate security and privacy risk

• Diminish business disruptions

• Allows teams to quickly select and copy subsets of only relevant data

• Production or non-production sources to non-production targets

• Simultaneously scramble sensitive data

• Keep data subsets in sync across systems

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Gold Client Key Features

• Create smaller, fully functional clients composed of reduced master and

transactional data

• Flexible selection methods allow any criteria to identify data for replication

• Data is replicated with all relevant data, exactly as it exists in the source

• Protect sensitive data at export with extensive, extendable transformation rules

• Automated export-import of secure flat file transfer process

• Simultaneously copy relevant data on multiple SAP applications

• Selectively delete unwanted data in non-production systems

• Compare, synchronize SAP repository objects between environments

• No additional system, console or hardware is required

• Available for SAP ERP, BW, HR, CRM, SRM, GTS, industry-specific solutions,

supporting all modules and custom tables

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Create a “Working Baseline” Client

• Configuration, User Master, and Master

Data can be exported from Production

and imported into any target

• Creates a client that functionally

operates exactly like Production minus

Transactional Data

• Same export can be used to create

multiple clients

Production Target System

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Select Data Transfer

• Selectively target and copy

Transactional and/or Master Data from

a Source to a Target system

• Snap, Slice, Segment

• Entire Document Flow is retained and

data will look exactly as it does in the

Source

• Document numbers and all

Posting/Created On dates are

preserved

• Data can be scrambled and protected

in the target system

Production Target System

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Gold Client Solutions Architecture

PRD • No additional hardware

• Resides entirely within SAP

and own Namespace

• No client downtime

• Export - Import process allows

export once, import many

QA

TRN

DEV

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Enhanced Security

PRD • Scrambling occurs at export

• Data exports are compressed

• Define Import Restrictions

by System and Client

QA

TRN

DEV

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Custom Integration Points

PRD

TRN

Custom

Transformation

Pre Import

User Exits

Post Import

User Exits

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Gold Client

• Client Construct

• Export and Import Configuration, User

Master, and Master Data

• Export from Production and import into

any target

• Creates “Working Baseline” client with

Configuration and Master Data

consistent with Production

• Same export can be used to create

multiple clients

• Client that functionally operates exactly

like Production minus Transactional

Data

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Gold Client

• Data Echo

• Provides Application teams the ability

to selectively Export and Import

Master and Transactional Data based

on any imaginable user specified

criteria

• Supports all SAP Modules, including

many Industry Solutions

• Configuration can incorporate

organization specific “Z” tables

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Common Gold Client Uses

• Testing Production Issues in Development and QA Systems

• Create New Training Client

• Support Test Data Loads for Future Go Live Conversions

• Improving Data Quality and Reducing Size of Development & QA Systems

• Divestiture / Acquisitions

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Testing Production Issues

• Situation:

• Data in DEV and QA systems not matching production

• Unable to replicate exact problem, unsure if fixed completely

• Resolution:

• Gold Client copies “problem” into other systems as needed

• Benefits:

• Extract data quickly and completely from production

• No longer spending hours creating data to mirror problem

• Able to resolve and test issue using data that raised the issue

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Create New Training Client

• Situation:

• New training client needed to support next go live

• Previous training client build methods resulted in limited, manually created data

• Resolution:

• Gold Client used to build the client and copy all “master” data from testing client into

training client

• Benefits:

• Hundreds of man-hours saved creating data manually

• Excellent data quality

• Quantity of data prevents classes from stepping on each other

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Support Data Conversion Test Loads

• Situation:

• Test client created from production 3-4 months ago

• Customers & Vendors created after copy not in test client

• Failures due to missing data

• Resolution:

• Gold Client copied vendors and customers created after client copy into Test client

• Benefits:

• Client now looks like production

• Able to fully test conversions after less than 30 minutes of work vs. days of client copy

and rebuild

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Improving DEV/QA Data

• Situation:

• DEV/QA clients contain outdated, inaccurate data

• DEV/QA systems large size due to amount of data, large

storage costs

• Resolution:

• Use Gold Client to refresh data with more relevant, accurate data periodically from

Production

• Benefits:

• Less data means lower storage costs

• Data resembles production, provide better testing overall

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Divestiture / Acquisition

• Situation:

• Only allowed to upload master and configuration data from the existing SAP system

• No time to construct an entirely new SAP landscape

• Resolution:

• Gold Client’s intelligent data transfer used separate master and configuration data

from the transactional data

• Gold Client was used to create a production client for the actual transaction of

business

• Benefits:

• Built landscape in required time

• Mock go-live was developed in another client to ensure there were no surprises

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Business Data Transfer Process

• A) Scope Defined | Data scoping spreadsheet delivered to Hayes

• B) Hardware & Environments Built | Completed by Implementation Partner

• C) Create Source from copy of PRD | Completed by Implementation Partner

• D) Preinstall Activities | Completed by Implementation Partner

• E) Confirmation Meeting | One hour web conference meeting

• F) Export & Import Data | Hayes

• G) Validation, Testing & Resolution of Open Issue | Customer & Hayes

• H) Additional Builds | Repeat C-G (optional Confirmation Meeting)

• I) Final Build | Repeat C-G (optional Confirmation Meeting)

• J) Gold Client Training or Uninstall | Customer & Hayes as applicable

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Advanced Techniques

• Data Randomization

• Sensitive data can be “scrambled” or “masked” upon export

• Applicable to any Data Type

• Blank out, set a fixed or variable values, or custom routines

• Selectively Delete Data from Target system

• Files generated from exports can be used to selectively delete data from a Target

system

• Enables teams to reset used test data over and over

• Logical System Replacement on Transactional Data

• BDLS not required

• Pre-Import Sizing Estimate

• Allows technical team to estimate table and database growth based on data to be

imported

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Scrambling

• Powerful data transformation in a clean and easy-to-use interface

• Transform Data options:

• Blank, Fixed Value, Random Number, Random Date, Value from List,

• Derived, Custom Function

• Scrambling occurs at the Export stage

• Delivered with pre-configured and extendable transform functions

• Users can quickly build additional rules or even simply make a copies of the

standard rules and modified the copies for their needs.

• Users can select from rules to transform or secure data at export

• Default rules can be set based on datatype so that scrambling will automatically

occur when datatypes are exported without any intervention by the user.

• Security around all aspects of Transformation functions

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Security

• Leverage SAP Authorization Objects

• Button Level Gold Client

Security

• Pre-configured Gold Client

Security Roles

• No accidental import/delete

from PRD

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SAP Certification

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Proven Solution

“It’s obvious that Hayes

Technology Group knows the

SAP data model better than

anyone in the industry. Gold

Client went into the very complex

area from which we needed a

specific data set and knocked it

out of the park.”

Paul Stoltz, Manager, Enterprise Solutions Group

Strategy & Support, Northrop Grumman

“Gold Client is amazingly versatile

and easy to use. We’re using it for

a number of intelligent data

transfer projects. It is a valuable

tool for any SAP environment.”

Rob Evelyn,

Manager of the Software

Management Group,

Brown-Forman

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Global Support Experience

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Gold Client Benefits

• Reduce time and effort to provide data that matches current production data

• Maintain relevant, secure and accurate data for development, testing and

training

• Eliminate production database copies used to furnish quality data in non-

production environments

• Efficiently create and maintain smaller, fully functional environments containing

relevant, accurate business data

• Decrease the data footprint of non-production systems

• Shorten production support, development and test cycles

• Protect data and manage compliance and regulatory risk

• Keep data in sync across the supported SAP landscape

• Migrate select business data assets to new environments

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Hayes Differentiators

• Data Management Expertise

• SAP data framework experts

• Industry leading support for SAP environments and industry specific modules

• Support Program

• Dedicated Support of Hayes Employees; not outsourced

• Maintenance includes Software Updates and Upgrades

• 24x7, Support Phone Hotline, Support Portal: The Hayes User Board - theHUB,

Direct Access to the Software Engineers from your Implementation

• Implementation, Training and Certification

• Training conducted onsite and remotely by Software Engineers

• No third party partners for implementation

• Gold Client Certification Program increases and maintains knowledge and expertise

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Included Maintenance Services

• Fixed Annual Maintenance Renewal Fee

• No increase when database grows

• No increase to add users

• Software Updates and Upgrades

• New releases and patches of relevant software

• Delivery, installation assistance and implementation

• Configuration Updates when you upgrade your SAP version

• Remote Consulting: Includes up to 8 hours annually

• On-site Consulting: Includes 2 days annually

• Dedicated Support of Hayes Employees; not outsourced

• Training conducted onsite and remotely by Software Engineers

• Unparalleled Support Access

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Unparalleled Support Access

• 24x7 Technical Support

• Support Phone Hotline

• Direct Access to the Software Engineers

from your Implementation

• Hands-on Remote Collaboration (WebEx)

• The Hayes User Board - theHUB

• Help Desk Resource

• Dedicated Issue Tracking Resource

• Customer Community

• Automatic Email Integration

• Live Chat

• How to videos

theHUB online portal