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Eris Property Group
ERIS PROPERTY GROUP HOME IN ON FUTURE SUCCESSES
ERIS PROPERTY GROUP HOME IN ON FUTURE SUCCESSESTHE SOUTH AFRICAN PROPERTY MANAGEMENT COMPANY HAS BEEN INNOVATIVE IN ITS INDUSTRY SINCE 1987, BUT SINCE ITS RESTRUCTURE IN 2008 FROM RMB PROPERTIES TO ERIS PROPERTY GROUP, IT HAS GONE FROM STRENGTH TO STRENGTH
WRITTEN BY MATTHEW STAFF PRODUCED BY JAMES MITCHELL
Eris Property Group
OVER THE YEARS, ERIS PROPERTY Group has fine tuned its systems and processes to become
a smooth running business, which not only keeps its own staff happy and willing, but more importantly, keeps the customers consistently satisfied.
The flexibility of the company has been a key factor within the ever changing property management industry, and Property Management Director, Scott Thorburn explains that this has been no quick transition, but instead, has been a product of continuous hard work and a focus on improvement.
“We’ve moved to be a multi-client, multi-dimensional company that manages other people’s properties, not just ours,” he states.
PROPERTY MANAGEMENT OPERATIONS
The operational efficiencies of Eris Property Group’s Property Management division is pivotal to the overall success experienced within South Africa, across its
Corporate Place, Sandton
Eris Property Group page 5Homing in on future successes
Eris Property Group page 7
One Stop Turnkey SolutionsWith a history going back over 30 years, Clearspan has a proud pedigree of providing quality industrialised buildings, warehousing, factories & office buildings throughout southern Africa.
Clearspan Projects is responsible for developing projects from inception through the planning stages and providing clients with a turnkey service to bring the project to successful fruition. Clearspan Structures focuses exclusively on the structural steelwork and cladding of projects throughout southern Africa.
CLEARSPAN PROJECTS
PO Box 26456 East Rand 1462Tel (011) 823 2402 Fax (011) 823 2582Email: [email protected]
CLEARSPAN STRUCTURES
PO Box 26495 East Rand 1462
Tel (011) 823 2402 Fax (011) 823 2582
Email: [email protected]
click here
www.clearspan.co.za
Great Westerford
offices in Bloemfontein, Johannesburg, Cape Town, Durban and Pretoria.
Much of the internal structures have been integrated into an internally developed Property Information System (PIMS), to ensure the efficiency and accuracy of the information provided to tenants, landlords and investors alike.
Its employees are the most important asset of Eris though. Extensive training is provided to the team through internal methods as well as numerous
industry and university courses.
Similarly, Eris also keeps a keen eye on any future talent ready to push the company forward, through a healthy graduate programme that has been in existence for four years. Through this scheme, a number of graduates have been employed after their internship, with three graduates still with the company.
In regards to the supply chain for Property Management requirements, Eris tenders a three-year services opportunity to service providers. This allows for continuity and relationships to be created with Eris’s requirements understood better after a longer length of service.
“If we’re happy with the suppliers, we will generally renegotiate after those three years and replace our bottom 20 to 25 percent of performers,” Thorburn declares.
Clearspan Projects EST’d: 1973 Industry: Warehouse, factory and office construction Services: Full turnkey design and construction services On-Going Projects: > Various factories and warehouses, RSA > Steelwork for brewery, Uganda,
Management: > Peter Hunter – MD, Turnkey developments, RSA > Jeff Montjoie – MD, Steelwork and Cladding, Africa
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Eris Property Group page 9Homing in on future successes
One Stop Turnkey SolutionsWith a history going back over 30 years, Clearspan has a proud pedigree of providing quality industrialised buildings, warehousing, factories & office buildings throughout southern Africa.
Clearspan Projects is responsible for developing projects from inception through the planning stages and providing clients with a turnkey service to bring the project to successful fruition. Clearspan Structures focuses exclusively on the structural steelwork and cladding of projects throughout southern Africa.
CLEARSPAN PROJECTS
PO Box 26456 East Rand 1462Tel (011) 823 2402 Fax (011) 823 2582Email: [email protected]
CLEARSPAN STRUCTURES
PO Box 26495 East Rand 1462
Tel (011) 823 2402 Fax (011) 823 2582
Email: [email protected]
click here
www.clearspan.co.za
Eris Property Group page 11
INDUSTRY LOGISTICS
The technological processes, competent suppliers and the right workforce are all well and good, but without this being transferred into a top quality service, it is redundant. This is certainly not a problem for Eris though.
“We have a successful structure which can be adapted to suit each client’s individual requirements”,” explains Thorburn.
He continues: “Our management mandate oversees
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Eris Property Group_May2012
31 May 2012 03:13:29 PM
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Eris Property Group page 13
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The commercial landlord’s specialist litigation practice
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Phone: 011 431-3834Fax: 011 431-3835Cell: 082 459 4236
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PROUD SUPPLIERS OF
ERIS PROPERTIES
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a wide range of clients including larger listed funds, private equity funds, financial institutions and individual property owners of a portfolio of properties or a single property.
In its particular sector and region, Eris property management only has two main competitors, and while this may sound like an advantage in attaining market share, in reality, the market for independent property managers has become smaller as a consequence of many listed funds purchasing a larger portion of the total
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At Classic Gardens we pride ourselves enormously on our experienced and dedicated staff. Gardens are our passion and we go the extra mile to ensure that our customers’ requirements and expectations are met and even exceeded.
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property market, and in-sourcing their property management services.
“It’s a very high entry level because of the small margins and you will only realise a profit if you have a reasonable size portfolio,” Thorburn expresses.
The Property Management Director also describes how the recent economic downturn reverberating around the world has made things even tighter, still: “If you’ve got a flat property market with larger vacancies and higher arrears, naturally your income as a Property Management service provider is affected.”
He goes on: “If you collect rental at a lower rate per metres squared, with larger vacancies, income generation will be less. Fortunately within the company we’ve had more organic growth to counter this. In the last three years our portfolio under management has increased.”
PROPERTY MANAGEMENT GROWTH
This rare and encouraging upturn is epitomised by the services Eris offer, and
Eris Property Group page 15
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looking to the future, Eris has the infrastructure and reputation to push on to even higher heights.
Keeping on top of technological developments is one major initiative, as well as diversifying its range of clients.
Two shopping mall developments in Botswana as well as expansion into other countries in the Southern African region also show an inclination to broaden its horizons geographically.
Abu Dhabi is a particular area of interest for Eris in what is an overall attempt to increase its footprint, as Thorburn promotes: “We’re really just trying to create a footprint in a region that we believe has a huge subserviced property market. There are not a lot of
property management skills in that environment.“We opened an office in Abu Dhabi in September
2012 and look forward to growing our services within the region.”
PROPERTY
DEVELOPMENTS
“Eris has built up a significant track record, capability and capacity to structure, execute and deliver projects on time, within
budget, and with exceptional quality. Through this track record, Eris has managed to retain its existing customer base but also managed to secure new investors in our projects,” notes Property Development and Specialist Retails Services Director, Barend de Loor.
ERIS HAS BUILT UP A SIGNIFICANT TRACK RECORD, CAPABILITY AND CAPACITY TO
STRUCTURE, EXECUTE AND DELIVER PROJECTS ON TIME, WITHIN BUDGET, AND WITH
EXCEPTIONAL QUALITY BAREND DE LOOR, PROPERTY DEVELOPMENTS AND
SPECIALIST RETAIL SERVICES DIRECTOR
Eris Property Group page 17Homing in on future successes
“We currently have R5.2 billion in developments under construction which includes offices, retail and specialist developments. The largest of these is a joint venture with Old Mutual Properties for the development of Portside in Cape Town, totalling approximately 50,000 square meters,” de Loor continues.
The projects currently being undertaken by Eris, along with future developments in the pipeline, contribute to the positive reputation that Eris has within the industry and in South Africa.
Other projects either completed or under construction consist of high profile clients including retail offices and hotel potential at Cape Town Station for the Public Rail Authority of South Africa (PRASA) and two Makro stores for the Massmart Group.
First National Bank (FNB), Audi, Ernst & Young, and MTN are all renowned companies in their own right who have enjoyed the quality service that Eris Property Group provides. Current development - Ernst & Young, Sandton
Eris Property Group page 19Homing in on future successes
“The differentiating factor is the ability to early on in the development process, identify bankable projects through proper market research and our networks in the market. Also, our pricing strategy is very competitive and the technical competence of our staff is unrivalled,” de Loor concludes.
The future does indeed look prosperous for Eris Property Group, with all the structures in place to build upon the last 25 years of success. afbr
Investec Faerie Glen, PretoriaScott Thorburn
Name: Eris Property Group Industry: Property Management and Real Estate Products: Real Estate properties Founded: 1987 Headquarters: Johannesburg, South Africa Key People: Scott Thorburn: Property Management Director Barend de Loor: Property Developments and Specialist Retail Services Director Employees: 350 Website: www.eris.co.za
STATISTICS
Eris Property Group page 21Homing in on future successes
http://
Eris Property Group3, Gwen LaneSandton, CentralJohannesburg, 2196
T: +27 11 775 1000 E: [email protected]
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