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Session 1Learning about yourself and others

DEVELOPING SELF AWARENESS IN THE BUSINESSCONTEXT

1

Enterprise and Personal

Development

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2

understand the nature of individualbehaviour in the business context

Introduce the theories of self-awareness and learning styles

Apply own characteristics and behaviour

to learning models

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3

Stress Management

Time Management

Priority and GoalSetting

Self-Awareness

Tactical

Strategic

Symptom

Problem

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Why is self awareness important to amanager?

4

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four major areas have been found to be key

in developing successful management:personal values, cognitive style, orientationtowards change and interpersonalorientation (Whetton & Cameron 2011)

5

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VALUESDetermine personal

standards andmoral judgements

COGNITIVE STYLEDeterminesinformation

acquisition &evaluation

ATTITUDES(towards change)

Determineadaptability &responsibility

INTERPERSONALNEEDSDetermine preferences

and interaction patterns

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VALUESDeterminepersonal

standards andmoral

judgements COGNITIVESTYLEDeterminesinformationacquisition &

evaluation

ATTITUDES(towards

change)Determine

adaptability &responsibility INTERPERSONALNEEDS

Determinepreferences and

interaction patterns

Self-understandingand self-management

Understandingdifferences inothers

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Emotional intelligence isthe innate potential to feel,

use, communicate, recognize,remember, learn from,manage, understand and

explain emotions (Hein)

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The capacities to create optimal results inyour relationships with yourself andothers.

(Six Seconds)

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YouTube - Daniel Goleman on the leadershipof Barack Obama - a BVO interview

http://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoYhttp://www.youtube.com/watch?v=4cQLugbbHoY

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Self-awarenessEmotional self-awarenessAccurate self-assessmentSelf-confidenceSelf-management

Self-controlTrustworthinessConscientiousnessAdaptability

Achievement-orientationInitiative

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Social awareness:

Empathy:Organisational awareness

Service orientation

Social skills

Developing others

Leadership

Influence

Communication

Change catalyst

Conflict managementBuilding bonds

Teamwork and collaboration

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Drivers: motivation and decisiveness, traitsthat energise people and drive them towards

achieving goals. Constrainers: conscientiousness, integrity

and emotional resilience, factors that controland curb the excesses of the drivers.

Enablers: sensitivity, influence and self-awareness, traits that facilitate performanceand help individuals to succeed.

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Fill in the Diagnostic Survey forSelf-AwarenessAndEmotional Intelligence

Assessment14

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A relatively permanent change inbehaviour that occurs as a resultof practice or experience (Bass &Vaughan)

What have you learnt so far todayand by what means have you learntit?

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What have you learnt so far todayand by what means have youlearnt it?

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Behaviourist learning

from experiencePavlovs Dog

Operant Conditioning Automated training

Cognitive -

Informationprocessing

SocialLearning

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Punishmentsand rewards

Directreinforcement of our

responses to stimuli (Skinner)

Observational learning- we learnalso by observing the

consequences of other people'sactions.

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It applies to people who see people as:

Who are similar to themselves

Who are seen to be rewarded for their actions

Who have some kind of prestige (because of their

possessions, their strength etc.)

Other factors:

Motivation: eg reward for imitation

Previous experience influences the attention paid to

particular aspects eg children used to violence aremore likely to pay attention to violent aspects of themodel's behaviour.

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Discuss Is it a fact or myth that olderpeople have difficulty adapting to newmethods and techniques?

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Positive/negative reinforcement exercise Three volunteers for a task (leave the room)

Class to choose an object for volunteers to identify and hidesomewhere in the room

Volunteer (one at a time) to locate item by class cheeringwhen near and booing when moving away.

Other volunteers to note time each takes to find object whilstother note the behaviour of the individual in finding theobject.

Class discussionWhat was the key difference in approaches to

finding the object? How will this affect business behaviour ifmultiplied across an organisation.

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Most learning is based around theConcept of learned behaviour

Stage 1 - unconscious incompetence

Stage 2 - conscious incompetence Stage 3 - conscious competence Stage 4 - unconscious competence

Can you think of any examples of where you are

with the above?

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This is the time spent gaining oroccurring the skill or knowledge & the

level of competence attained

LevelsOfCompetence

Time Spent Learning

Point of Required Competence

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learning styles describe the way that peoplegather and process information

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http://www.peterhoney.com/content/tools-

learningstyles.html

http://www.peterhoney.com/content/tools-learningstyles.htmlhttp://www.peterhoney.com/content/tools-learningstyles.htmlhttp://www.peterhoney.com/content/tools-learningstyles.htmlhttp://www.peterhoney.com/content/tools-learningstyles.htmlhttp://www.peterhoney.com/content/tools-learningstyles.html

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Visual Auditory

Kinaesthetic

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Understanding of our values, attitudes,cognitive style and interpersonal needs

Emotional intelligence or awareness of others

and responses in social and personalsituations

Learning styles of self and others