Serving the people of Cumbria
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Business Support
(ECS & CEX Directorate)
Staff Engagement Briefing
March 3-8 2016
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Agenda
• Welcome, Introductions and housekeeping
• Council position
– Challenges faced
– Service Review Programme
• Business Support - Service Review
– Objectives
– Proposal information
– Scope
– Current Structure
– Proposed Structure
• Stages of the Process
• Employee Support and Advice
• Next Steps & Key Timescales
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Unprecedented Challenges
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Less money from Government
£148m
£117m
£101m
£79m
£59m
£41m
£29m
£0
-
20
40
60
80
100
120
140
160
2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20
£
m
Reduced Funding – Revenue
Support Grant
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Significance of staffing spend
Contracts
Schools
Staffing
Plus Capital Programme £305m:
2015/16 – 2019/20
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Service Review Methodology Service review programme
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Service Review Methodology
“Some service reviews will result in a restructure that will deliver a similar
service, but with less resource. Others however, will be much larger and
could require a fundamental reshaping and whole-scale restructure of the
teams involved.
Regardless of the scale of each review, these are uncertain times for
everyone involved and we are working closely with our Trade Union
colleagues to carefully manage each individual process so that any affected
staff receive regular communication, updates and as much support as
possible. “
7 Sept 2015
Engagement and Communication
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Background
• 2015 / 16 MTFP agreed Business Support savings of £2.0m
Target split over 2 years
– £500K 2015 / 16
– Additional £1.5m 2016 / 17
• Savings totalling £1.042m identified in 2015 / 16
– AD / PA Hub,
– removal of vacancies and
– accepted VRs
• Gap of £958K outstanding from 2016/17 budget
Corporate Directors agreed split by DMT:-
– Chief Executive’s, Environment & Community Services £356K
– Children’s Services £361K
– Health & Care Services £241K
£958K
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Timing - Why Now?
• Listened to feedback from Business Support consultation in Summer 2015
– Concern of Council Wide Business Support structure proposals
– Challenge of services in-scope and difference service needs across Directorates
– Feedback suggested a DMT structure appropriate to business needs in areas was preferred
– Queried Business Support model when so many services going through service Reviews
• Planned commitment to minimise redundancies and staff ‘at risk’
– Vacant posts held as staff have left the Council / secured new roles
– Monitored the impact of staff leaving on agreed Voluntary Redundancy
• Service Review Programme advanced across many service areas
– ADs consulted on Business Support requirements
– Clear understanding of Business Support requirements and the value the teams add to the service
– Structure needed now to ensure correct capacity in appropriate services and locations
• 2016 / 17 Budget Agreed by Full Council
– Responsibility to remove the remaining £958K from the 2016 / 17 base budget in April 2016.
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Review Objectives (ECS and CEX Business Support)
• Delivers ECS & CEX Business Support saving of £356K.
• Analyse business requirements, ensuring Business Support capacity is best
utilised for efficient, effective and resilient service delivery
• Establish a clear structure that can be flexible across geographic boundaries at
times of service need
• Create more generic roles and a structure to allow collaboration of teams
working together across localities in Directorates where synergies exist.
• Reflects the rationalisation and merging of Council buildings
• Hold vacant posts and accept VRs to minimise the number of staff ‘at risk’
• Removes temporary / agency staff & replace with substantive employees
• Prepares for future change and business efficiency opportunities
– E.g potential transfer of transactional functions and helpdesk activities into a service centre model.
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Scope
• ECS and CEX have worked together to create one structure supporting
both Directorates
• Directorate based approach rather than focusing on very specific roles
or functions at a corporate level.
• (Feedback from last year’s engagement session)
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In Scope - FTE and Posts by Grade
Grade (Top Salary)
FTE
(including VR/vacancies)
Posts
(including VR/vacancies)
Grade 15 (£37,483)
1.0
(0 Vacant/VR)
1
Grade 12 (£31,846)
2.0
(0 Vacant)
2
Grade 11 (£29,558)
0.58
(0 vacant/VR)
1
Grade 10 (£27,297)
1.0
(0 Vacant/VR)
1
Grade 9 (£26,293)
0.73
(0 Vacant/VR)
1
Grade 8 (£23,698)
1.0
(0 vacant/VR)
1
Grade 7 (£20,849)
14.82
(1.00 Vacant/VR)
17
Grade 6 (£18,376)
22.06
( 5.79 vacant/VR)
30
Grade 5 (£17,372)
27.38
(8.54 vacant/VR)
43
Grade 4 (£16,572)
15.89
(3.50 vacant/VR)
22
Grade 1 (£13,614)
2.89
(0 vacant/VR)
3
TOTAL 108.17
(18.83 Vacant/VR)
122
11 grades / circa 30 JDs
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Out of Scope
• Staff who have had Voluntary Redundancy accepted with an agreed
leaving date from the 2015 VR window and previous BSR engagement
process
• Posts already included in recent / planned service reviews.
– Examples include
• Adult learning,
• Traded services,
• Accounts Payable / Receivable.
• Port of Workington
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Current teams Barrow & South Lakes (23.3 FTE)
Service
CCC -
Grade 04
CCC -
Grade 05
CCC -
Grade 06
CCC -
Grade 07
CCC -
Grade 10
Grand
Total
Environment & Community Services 0.1 0.1
Administrative Support Assistant (BLIB) 0.1 0.1
Highways, Transport & Fleet 6.6 1.0 7.6
Business Support Administrator 6.6 6.6
Business Support Team Leader 1.0 1.0
Library Services 2.1 1.0 3.1
Admin Support Assistant 0.3 0.3
Clerk/Admin Support (KENL) 0.5 0.5
Clerk/Typist (KENL) 0.6 0.6
Group Management Support Officer 1.0 1.0
Library Support Team Assistant 0.6 0.6
Operational Support 2.0 2.0
Operational Support 2.0 2.0
Soft Services 3.0 2.0 1.0 6.0
Facilities Management Supe
