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A 24/7 CLOUD TRAINING SOLUTION Maverick ENGAGE offers an Oracle Cloud and Taleo training model that is both innovave and unique to the industry. Our subscripon-based online training soluon delivers 24/7 learning opportunies for both your project team and funconal end users at their work locaons. We created a way to drascally reduce the me and financial commitment to keep your users’ training up to date. As technical and funconal updates are rolled out in the Oracle Cloud soſtware (expected to be over 500 updates three mes a year), Maverick will update the applicable training components and deliver the updated training content directly to you online, through your subscripon. Maverick offers oponal customized documentaon and branding based on your specific project and processes. We can also provide oponal onsite instructor hours to kick off your project and get your team started in the right direcon. Maverick ENGAGE’s guided simulaons offer unique learning opportunies. Time and again, studies have shown repeon to be the most effecve way to promote user retenon. Our Tell ME, Show ME, Let ME simulaon system of learning allows the user to repeat tasks without the risk of failure or making changes to the live environment.

Engage methodology

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Page 1: Engage methodology

A 24/7 CLOUD TRAINING SOLUTION Maverick ENGAGE offers an Oracle Cloud and Taleo

training model that is both innovative and unique to the

industry. Our subscription-based online training solution

delivers 24/7 learning opportunities for both your project

team and functional end users at their work locations.

We created a way to drastically reduce the time and

financial commitment to keep your users’ training up to

date. As technical and functional updates are rolled out

in the Oracle Cloud software (expected to be over 500

updates three times a year), Maverick will update the

applicable training components and deliver the updated

training content directly to you online, through your

subscription.

Maverick offers optional customized documentation and

branding based on your specific project and processes.

We can also provide optional onsite instructor hours to

kick off your project and get your team started in the right

direction.

Maverick ENGAGE’s guided simulations offer unique

learning opportunities. Time and again, studies have

shown repetition to be the most effective way to promote

user retention. Our Tell ME, Show ME, Let ME simulation

system of learning allows the user to repeat tasks

without the risk of failure or making changes to the live

environment.

Page 2: Engage methodology

The three phases of the Maverick ENGAGE training model are described in more detail below.

TELL ME what I need to knowThe purpose of the Tell ME phase is to inform learners about

the specific business objectives and outcomes that affect

their particular roles and responsibilities. During this portion

of training, learners are guided step-by-step through the

business processes they will be using.

Along the way, detailed information boxes appear at

key steps, supplementing the procedural sequence with

instructional content that explains both the “how” and the

“why” of each step along the way. The Tell ME portion of the

training gives users a clear understanding of where their jobs

fit in the overall process and the impact their actions have on

other parts of the organization.

SHOW ME what I need to doOnce users understand the context and objectives of their tasks,

they are ready to begin practicing the step-by-step procedure. In the

Show ME phase, learners are given the same activity, but this time step-by-step instructions are paired

with standout hot spots to assist them in repeating the processes on their own. Learners may repeat this

portion of the activity as many times as needed in order to become comfortable with their new processes

without the risk of failure or changing anything within the live environment.

LET ME practice and become familiarThe Let ME phase of ENGAGE training is when the training wheels finally come off and the learner is

tasked with performing an activity with minimal help or instruction. The simulated environment contains

only general instruction, requiring the learner to apply knowledge learned during the first two phases of

the training. Learners are able to confidently execute transactions on their own, as they now understand

the functions of the system and the transactions they need to execute to perform their daily work.

Page 3: Engage methodology