Engage. Accelerate. Empower with HCL Leap 2019-05-30آ  Engage. Accelerate. Empower with HCL Leap Ken

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  • Engage. Accelerate. Empower with HCL Leap

    Ken Krause Director Sales and Services HCL Leap HCL Products and Platforms ken.krause@hcl.com @krauseke

    Brussels, Belgium May 14 and 15, 2019 | #Engage2019

    mailto:ken.krause@hcl.com

  • Copyright © 2018 HCL Technologies Limited | www.hcltech.com2 Copyright © 2019 HCL Technologies Limited | www.hcltech.com2 HCL and Partner Confidential

    Today… Marketers and business users are dependent on expensive application development teams for apps and updates

    What if you Could… provide an engaging way to collect – and respond quickly – to feedback?

  • Copyright © 2018 HCL Technologies Limited | www.hcltech.com3 Copyright © 2019 HCL Technologies Limited | www.hcltech.com3 HCL and Partner Confidential

    Today… Over half of organization’s internal software projects fail every year

    What if you Could… provide a no-code/low-code, business-friendly tool for rapid app development?

    4 The average U.S. company is generating over 150 requests for new software each year and

    4 The average European company is generating 230 requests

  • Copyright © 2018 HCL Technologies Limited | www.hcltech.com4 Copyright © 2019 HCL Technologies Limited | www.hcltech.com4 HCL and Partner Confidential

    DEMAND FOR APPLICATIONS IS GROWING EXPONENTIALLY WHILE SUPPLY OF DIGITAL DEVELOPERS IS LINEAR

    2000 2005 2010 2015 2020 2025 2030

    N um

    be r o

    f D ig

    ita l A

    pp s

    Digital Supply

    Digital Demand

    Digital Gap

    • Demand for Digital Applications is out pacing the availability of traditional developers

    • The Evolution of the “Citizen Developer” can help fill that gap

    • HCL Leap provides the tooling for Citizen Developers to create the applications while traditional developers can focus on enterprise applications

  • Copyright © 2018 HCL Technologies Limited | www.hcltech.com5 Copyright © 2019 HCL Technologies Limited | www.hcltech.com5 HCL and Partner Confidential

    THE DIGITAL TRANSFORMATION CHALLENGE

    4 Is your customer relying on error prone, expensive and inefficient manual tools?

    4 Business Users are

    § In need of solutions to address data capture / process automation profile

    § Looking for solutions that they can easily deploy and change without IT help

    4 The IT organization

    § Require solutions to deploy to business that address data capture and process automation business requirements

    § May have small IT teams with limited app-dev skills and resources and wanting a low-code/no-code approach

    • Provide fast resolution by capturing and tracking customer issues

    • Drive internal efficiencies by improving accuracy and automation

    • Delight customers and employees with easy access to services

    • Efficiently onboard employees, customers and partners

    Onboarding Service Delivery

    Issue Tracking

    Internal Efficiency /

    Quality

    For more information visit: https://www.hcltech.com/products-and-platforms/hcl-leap

    http://m/hcl-leap

  • Copyright © 2018 HCL Technologies Limited | www.hcltech.com6 Copyright © 2019 HCL Technologies Limited | www.hcltech.com6 HCL and Partner Confidential

    Hundreds of customers are using Leap today to deliver applications and value WHO USES LEAP?

  • Copyright © 2018 HCL Technologies Limited | www.hcltech.com7 Copyright © 2019 HCL Technologies Limited | www.hcltech.com7 HCL and Partner Confidential

    Drag widgets onto the canvas & set their properties Customize, integrate and extend

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    4

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    4

    WHAT MAKES IT UNIQUE? EASY TO USE YET INCREDIBLY POWERFUL A LOW CODE/NO CODE PLATFORM FOR CREATING DATA CAPTURE AND PROCESS AUTOMATION WEB APPS

  • Copyright © 2018 HCL Technologies Limited | www.hcltech.com8 Copyright © 2019 HCL Technologies Limited | www.hcltech.com8 HCL and Partner Confidential

    HCL LEAP IS THE PLATFORM FOR ENGAGEMENT

    4 It’s an offering that lets non-technical users (and technical users too!) create engaging form, polls and surveys as well as sophisticated web applications for …

    § Collecting information

    § Tracking and Updating

    § Automated processes

    § Reporting and Analysis

  • Copyright © 2018 HCL Technologies Limited | www.hcltech.com9 Copyright © 2019 HCL Technologies Limited | www.hcltech.com9 HCL and Partner Confidential

    EASY COLLECTION OF DATA AND FEEDBACK

    4 Use drag and drop components (text, radio buttons, lists, etc) to easily capture information

    4 Apply edit masks to ensure proper data formatting and collection

    4 Build powerful rules to have interactive experiences and enforce collection and validation

    4 Pre-fill forms from web services and post content from results

  • Copyright © 2018 HCL Technologies Limited | www.hcltech.com10 Copyright © 2019 HCL Technologies Limited | www.hcltech.com10 HCL and Partner Confidential

    TRACK AND UPDATE PROCESSES

    4 Easily collect updates, process through workflows and inform about progress

    4 Enforce and validate process flow and ensure proper collection

    4 Pull information from web services and push content to back end processes

    4 Generate reports and take action on results

  • Copyright © 2018 HCL Technologies Limited | www.hcltech.com11 Copyright © 2019 HCL Technologies Limited | www.hcltech.com11 HCL and Partner Confidential

    AUTOMATE RESPONSES AND ACTIVITIES

    4 Use rules to dynamically change required information or sections based on responses or roles

    4 Pass content to cloud services for sentiment analysis to understand tone and react appropriately

    4 Easily adjust fields and information to guide users through collection and processes

  • Copyright © 2018 HCL Technologies Limited | www.hcltech.com12 Copyright © 2019 HCL Technologies Limited | www.hcltech.com12 HCL and Partner Confidential

    REPORT AND ANALYZE

    4 Easily pass information to back end systems for processing

    4 Generate out of the box reporting views for results

    4 Export results for further analysis

    4 Pass through Analytics engines to understand collected information

  • Copyright © 2018 HCL Technologies Limited | www.hcltech.com13 Copyright © 2019 HCL Technologies Limited | www.hcltech.com13 HCL and Partner Confidential

    HCL LEAP FOCUS TO ACHIEVE VISION TRANSITION FROM CREATING ”FORMS” TO CREATING ”APPS”

    4 Extend the capabilities to include non-form app elements

    4 Make it easier for users to ‘unlock’ the capabilities of HCL Leap

    4 Make it easy to transition to HCL Leap

    § Create apps from other data source

    § Create apps for other data sources

    4 Make the platform more consumable and solutions easier to deliver

    4 Improve workflow capabilities

    4 Improve document capabilities

    4 Create your own View Pages:

    § Summary view, with charts

    § Inbox/task list

    4 Add navigation

    § Make it east to orchestrate set of related app

    § Navigate between views and forms

    4 Reusable and custom components

    4 Mobile and cloud are critical

    4 Ensure it works well with HCL DX, Domino and Connections and other software

    4 Mobile and cloud are critical

  • Copyright © 2018 HCL Technologies Limited | www.hcltech.com14 Copyright © 2019 HCL Technologies Limited | www.hcltech.com14 HCL and Partner Confidential

    WE STARTED STRONG OUT OF THE GATE

    4 New in HCL Leap 9.0. (July 2018)

    § New JavaScript functions:

    • BO.isValid()

    • BO.getInvalidMessages()

    • app.showMessage().

    § "Reply To" capability for email notifications.

    § Allow attachments to be viewed in browser instead of downloading.

    § Display Data Label property in View Responses.

    § Custom JavaScript editor is now resizable.

    § Design-time usability improvements for service calls.

    4 New in HCL Leap 9.1 (December 2018) § PDF document integration enhancements:

    § Store filled PDFs to a network drive

    § Map Table items to tables in a PDF

    § Ability to flatten a filled PDF

    § New JavaScript functions:

    • app.getLocation()

    • item.setColumnHeaders() and item.getColumnHeaders() for Table items

    § A new “Custom Attribute” property

    § Full accessibility of the date picker

    § Ability to render HCL Leap applications within ElectronJS desktop applications

    § New applications now have a middle “Submitted” stage by default

    § Option to block UI interaction while a service call is executing

    § Ability to hide the “Use” tab

  • Copyright © 2018 HCL Technologies Limited | www.hcltech.com15 Copyright © 2019 HCL Technologies Limited | www.hcltech.com15 HCL and Partner Confidential

    AND CONTINUE TO DELIVER (V9.2 APRIL 2019)

    4 Send attachments in email notifications (including filled PDF’s)

    4 Improved data filters (View Responses UI and Data REST API)

    4 Addition of “has value”

    4 Negation of all data filters (including “has no value”)

    4 Rules improvement