ENC 1102: Methods Option 2

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methods option two


  • 1 Methods

    The question I will explore through my research project is how discourse

    communities, lexis, genres and case studies help a dental office function properly. I

    developed this question after reading most of the articles I have found and realized they

    give broad definitions as to what each of my subtopics mean and what theyre all about

    but not how they can be used in a real life situation, in this case a dental office. For

    example, John Swales defines a discourse community as a group of people that shares

    goals or purposes and uses communication to achieve them while Anthoney Liddicoat,

    asserts that each discourse community has its own valued texts and norms of

    communication which are determined both by the communicative needs of the discourse

    community and by the patterns of communication found in the particular culture of the

    writers. Although they are both correct they dont give insight as to why a discourse

    community has valued texts or norms.

    In order to further explore how these headings contribute to the practical use of a

    dental office, I will conduct a study to see how they all rely on each other and if one of

    the headings were missing, there would be no discourse community. I will interview my

    hygienist, Iradia Reardon of Ira Kotch dental and ask her questions such as how she

    communicates with her patients, how she communicates with the doctors, different

    phrases or shorthand she might use and if her office has ever looked over case studies and

    used them on future patients. By conducting this study I will be able to piece together

    how my heading work together to help a discourse community run effectively.

    Genre and Audience

  • 2 Since my project discusses the workings of a dental office, I will use dental

    hygenists as my audience. I think its important to share my information with the new

    dental hygenists because by understanding the role that genres play in their new

    community, newly hired dental hygenists will be better prepared to meet the needs of

    their community. When dental hygenists first get hiredat the office, they receive a

    training manual which they must read in order to learn about their job. For this reason,

    Im going to use this training manual as the model for the genre that I will present to the

    dental hygenists.

    The training manual is a printed paper with large headings, including the headings

    What to know on your first day and How to get your paycheck. These headings are

    bolded and colorful. Underneath the headings, there are short paragraphs that are written

    in conversational language. These paragraphs address the hygenists as you and the

    office as your new home, which may be intended to make the new employees feel

    welcomed. This is something that I will also try to incorporate into my manual on genres

    in the dental office.

    In addition to the bolded headings, the manual uses some quotes from the dentists

    themselves. It seems like citations are important in this genre, because there are multiple

    direct quotes that have parenthetical references. The references are always listed at the

    end of the sentences. There are also footnote citations that appear to be in MLA format.

    Based on my analysis of the training manual, I will create a similar manual that is

    written in conversational language, is organized into headings, uses language that helps

    the new employees feel welcomed, and incorporated both parenthetical and footnote