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© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Mario Thomas, Global Advisory Enabling broad organisational transformation through the adoption of AWS 31 October 2017

Enabling Broad Organisational Transformation through the Adoption of AWS

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Page 1: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Mario Thomas, Global Advisory

Enabling broad organisational transformation through the adoption of AWS

31 October 2017

Page 2: Enabling Broad Organisational Transformation through the Adoption of AWS

The following applies to this document and all other documents, information, data, and responses (written or verbal) providedby Amazon Web Services, Inc. or any of its affiliates (collectively, "AWS") in connection with responding to this request and other related requests (collectively, this "Response"): This Response is expressly (a) informational only and provided solely for discussion purposes, (b) non-binding and not an offer to contract that can be accepted by any party, (c) provided "as is" with no representations or warranties whatsoever, and (d) based on AWS's current knowledge and may change at any time due to a variety of factors such as changes to your requirements or changes to AWS's service offerings. All obligations must be set forth in a separate, definitive written agreement between the parties. Neither party will have any liability for any failure or refusal to enter into a definitive agreement. All use of AWS's service offerings will be governed by the AWS Customer Agreement available at http://aws.amazon.com/agreement/ (or other definitive written agreement between the parties governing the use of AWS's service offerings) (as applicable, the "Agreement"). If the parties have an applicable Nondisclosure Agreement ("NDA"), then the NDA will apply to all Confidential Information (as defined in the NDA) disclosed in connection with this Response. AWS's pricing is publicly available and subject to change in accordance with the Agreement. Pricing information (if any) provided in this Response is only an estimate and is expressly not a binding quote. Fees and charges will be based on actual usage of AWS services, which may vary from the estimates provided. Nothing in this Response will modify or supplement the terms of the Agreement or the NDA. No part of this Response may be disclosed without AWS's prior written consent.

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Disclaimers

Page 3: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Organisations are embracing the cloud faster than ever before, but limiting cloud adoption to just addressing technical debt, IT and digital transformation is a missed opportunity.

Broad adoption of the cloud across an organisation can lead to improved productivity, reduced risk and the ability to innovate at startup speed.

Today, I will share with you some of the tools we use in the Professional Services Advisory practice to drive broad organisational adoption of AWS.

Page 4: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

• AWS customers and the stages of adoption• Cloud adoption challenges• Addressing the challenges• The Cloud Adoption Framework (CAF)• Starting your cloud journey

• Socialising cloud in your organisation• Cloud journey simulation• CAF Workshop• Creating the roadmap

• Executing the roadmap

What we’ll cover in this session

Page 5: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Stages of adoption

Page 6: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

PROJECTFOUNDATION

MIGRATION

REINVENTION

INNOVATION RETIRE TECH DEBT

VALUE

TIME

DISCOVERY

Page 7: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Goals BusinessOutcomes

Cloud Adoption Framework

Align Launch Scale Optimise

Innovation

Migration

Page 8: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Goals and business outcomes

MA&D Strategic re-alignment

Meet compliance standards

Improve service availability

Global expansion

Improve security

Increase IT resources

Reduce technical debt

Out-pace disruptors

Grow the business

Increase innovation

Reduce capex and opex

Improve productivity

Cost avoidance

Business agility

Increase resilience

Enter new markets Re-alignment of the role of IT

Page 9: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Cloud adoption challenges

Page 10: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Cloud adoption challenges

Little or no executive sponsorship

Driven from the IT silo

Cloud adoption not recognised as

transformational

IT and business strategies not aligned

The cloud requires modernisation

Lack of will to adopt the cloud

Lack of skill to adopt the cloud

The same can be achieved in ‘private

cloud’

What will happen to our people?

On-premise is cheaper

Cloud isn’t seen as secure

Too many governance issues

Regulatory regime means we can’t use

cloud

Perception that opex will

increase

Adoption requires cultural change

Page 11: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Addressing the challenges

Page 12: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

CUSTOMER CLOUD CENTER OF EXCELLENCE (COE)

AWS CLOUD ADOPTION FRAMEWORK

PROJECTFOUNDATION

MIGRATION

REINVENTION

INNOVATION RETIRE TECH DEBT

VALUE

TIME

DISCOVERY

Page 13: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Programmatic approach to cloud adoption

Cloud Simulation & Strategy

Cloud Tiger Team DesignSecurity Strategy & Workshop

Portfolio Prioritisation

AWS Onboarding Program (Critical Path)

AWS Platform (Landing Zone)

Cloud Team (COE) Design

Security Playbook & Runbook

Operations Playbook & Runbook

Training & Certification Plan

Pilot Migrations

AWS Foundations Program (Critical Path)

AWS Migration Program

Adoption @ Scale +

Migration Planning & Readiness

Well Architected Reviews

Automation / DevOps

AWS Optimisation Accelerators

Well Operated Reviews

AWS Discovery Accelerators

Cloud Discovery Workshop

Immersion Days

Cloud Business Case

Cloud Adoption Framework (CAF)

Page 14: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

AWS Cloud Adoption Framework (CAF)

Page 15: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Business Capability Focussed Technical Capability Focussed

Page 16: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

AWS CAF

BusinessValue Realisation

PeopleRole & Readiness

GovernancePrioritisation & ControlBu

sine

ss C

apab

ility

Focu

s

CAF

2.0

PlatformApplications & Infrastructure

SecurityRisk & Compliance

OperationsHybrid & DynamicTech

nica

l Cap

abilit

y Fo

cus

Page 17: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

AWS CAF

BusinessValue Realisation

PeopleRole & Readiness

GovernancePrioritisation & ControlBu

sine

ss C

apab

ility

Focu

s

CAF

2.0

PlatformApplications & Infrastructure

SecurityRisk & Compliance

OperationsHybrid & DynamicTech

nica

l Cap

abilit

y Fo

cus

• IT Finance• IT Strategy• Benefits Realisation• Business Risk Management

IT Finance• Business Case• Cost of Adoption/Migration• Cost of Operation• Cost Optimisation• Value Benefits• Cost Management• Cost Allocation• Cost of Disposal• Tagging

Page 18: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

AWS CAF

BusinessValue Realisation

PeopleRole & Readiness

GovernancePrioritisation & ControlBu

sine

ss C

apab

ility

Focu

s

CAF

2.0

PlatformApplications & Infrastructure

SecurityRisk & Compliance

OperationsHybrid & DynamicTech

nica

l Cap

abilit

y Fo

cus

• IT Finance• IT Strategy• Benefits Realisation• Business Risk Management

IT Strategy• Business Strategy• Cloud Strategy• Business Objectives• Project and Programme Management

Page 19: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

AWS CAF

BusinessValue Realisation

PeopleRole & Readiness

GovernancePrioritisation & ControlBu

sine

ss C

apab

ility

Focu

s

CAF

2.0

PlatformApplications & Infrastructure

SecurityRisk & Compliance

OperationsHybrid & DynamicTech

nica

l Cap

abilit

y Fo

cus

• IT Finance• IT Strategy• Benefits Realisation• Business Risk Management

Benefits Realisation• MIRR• NPV• ROI• Value Benefits• Cost benefit analysis

Page 20: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

AWS CAF

BusinessValue Realisation

PeopleRole & Readiness

GovernancePrioritisation & ControlBu

sine

ss C

apab

ility

Focu

s

CAF

2.0

PlatformApplications & Infrastructure

SecurityRisk & Compliance

OperationsHybrid & DynamicTech

nica

l Cap

abilit

y Fo

cus

• IT Finance• IT Strategy• Benefits Realisation• Business Risk Management

Business Risk Management• External Risks• Internal Risks• Strategic Risks• Risk Register• Measuring Risks

Page 21: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

AWS CAF

BusinessValue Realisation

PeopleRole & Readiness

GovernancePrioritisation & ControlBu

sine

ss C

apab

ility

Focu

s

CAF

2.0

PlatformApplications & Infrastructure

SecurityRisk & Compliance

OperationsHybrid & DynamicTech

nica

l Cap

abilit

y Fo

cus

Resource Management• Future-state Operating Model • Roles Identification • Skills Identification• Cloud Centre of Excellence (CoE) formation• Partner / Outsourcing Decisions

• Resource Management• Incentive Management• Career Management• Training Management• Organisational Change Management

Page 22: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

AWS CAF

BusinessValue Realisation

PeopleRole & Readiness

GovernancePrioritisation & ControlBu

sine

ss C

apab

ility

Focu

s

CAF

2.0

PlatformApplications & Infrastructure

SecurityRisk & Compliance

OperationsHybrid & DynamicTech

nica

l Cap

abilit

y Fo

cus

Incentive Management• Culture of Innovation

• Resource Management• Incentive Management• Career Management• Training Management• Organisational Change Management

Page 23: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

AWS CAF

BusinessValue Realisation

PeopleRole & Readiness

GovernancePrioritisation & ControlBu

sine

ss C

apab

ility

Focu

s

CAF

2.0

PlatformApplications & Infrastructure

SecurityRisk & Compliance

OperationsHybrid & DynamicTech

nica

l Cap

abilit

y Fo

cus

Career Management• IT Career Paths

• Resource Management• Incentive Management• Career Management• Training Management• Organisational Change Management

Page 24: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

AWS CAF

BusinessValue Realisation

PeopleRole & Readiness

GovernancePrioritisation & ControlBu

sine

ss C

apab

ility

Focu

s

CAF

2.0

PlatformApplications & Infrastructure

SecurityRisk & Compliance

OperationsHybrid & DynamicTech

nica

l Cap

abilit

y Fo

cus

Training Management• Skills Identification • Training Paths• Knowledge Management

• Resource Management• Incentive Management• Career Management• Training Management• Organisational Change Management

Page 25: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

AWS CAF

BusinessValue Realisation

PeopleRole & Readiness

GovernancePrioritisation & ControlBu

sine

ss C

apab

ility

Focu

s

CAF

2.0

PlatformApplications & Infrastructure

SecurityRisk & Compliance

OperationsHybrid & DynamicTech

nica

l Cap

abilit

y Fo

cus

Organisational Change Management• Organisational Maturity • Change Communication • Change Processes • Executive Reporting

• Resource Management• Incentive Management• Career Management• Training Management• Organisational Change Management

Page 26: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

AWS CAF

BusinessValue Realisation

PeopleRole & Readiness

GovernancePrioritisation & ControlBu

sine

ss C

apab

ility

Focu

s

CAF

2.0

PlatformApplications & Infrastructure

SecurityRisk & Compliance

OperationsHybrid & DynamicTech

nica

l Cap

abilit

y Fo

cus

Portfolio Management• Portfolio Classification• Migration Strategies • Operating Model Decisions

• Portfolio Management• Programme and Project Management• Business Performance Management • License Management

Page 27: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

AWS CAF

BusinessValue Realisation

PeopleRole & Readiness

GovernancePrioritisation & ControlBu

sine

ss C

apab

ility

Focu

s

CAF

2.0

PlatformApplications & Infrastructure

SecurityRisk & Compliance

OperationsHybrid & DynamicTech

nica

l Cap

abilit

y Fo

cus

Programme and Project Management• Agile methodologies

• Portfolio Management• Programme and Project Management• Business Performance Management • License Management

Page 28: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

AWS CAF

BusinessValue Realisation

PeopleRole & Readiness

GovernancePrioritisation & ControlBu

sine

ss C

apab

ility

Focu

s

CAF

2.0

PlatformApplications & Infrastructure

SecurityRisk & Compliance

OperationsHybrid & DynamicTech

nica

l Cap

abilit

y Fo

cus

Business Performance Management• Define KPI’s• Develop Reporting Mechanisms

• Portfolio Management• Programme and Project Management• Business Performance Management • License Management

Page 29: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

AWS CAF

BusinessValue Realisation

PeopleRole & Readiness

GovernancePrioritisation & ControlBu

sine

ss C

apab

ility

Focu

s

CAF

2.0

PlatformApplications & Infrastructure

SecurityRisk & Compliance

OperationsHybrid & DynamicTech

nica

l Cap

abilit

y Fo

cus

• Portfolio Management• Programme and Project Management• Business Performance Management • License Management

License Management• Target Vendor Alignment• Right-sizing• Tracking and Compliance Strategies • Reporting Mechanisms

Page 30: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

• A framework built on our experiences• Prescriptive approach to cloud adoption• Can be customised to your business needs• Will drive maturity in your cloud abilities

AWS CAF

Page 31: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Starting your cloud journey

Page 32: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Socialising cloud in your organisation

Page 33: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

• CIO• CIO direct reports• CSO• Legal• HR• Finance• Risk/Governance• Procurement• Business

Cloud journey simulation

Page 34: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Cloud journey simulation

Page 35: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Establishing your capabilities

Page 36: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

CAF workshop

Learn the capabilities, processes, skills and Stakeholder responsibilities that undergo changes when transforming an on premise IT environment to a cloud-based environment.

1

Identify key Stakeholders, concerns, gaps and blockers to cloud adoption. Determine the actions and dependencies that will be the focus of your transitional “Action” plan

Leave the CAF Workshop with a collaborative, prescriptive transition plan that your organisation can begin implementing immediately

Learn 2 Identify 3 Implement

Page 37: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Business

Governance

People

Operations

Security

Platform

CCCBusiness

Governance

People

Operations

Security

Platform

Platform Transformation

Business

Governance

People

OperationsSecurity

Platform

InsourceBusiness

Governance

People

OperationsSecurity

Platform

Migration

Page 38: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Page 39: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Creating the roadmap

Page 40: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Creating the roadmap

Cloud Adoption Workshop

IntroductionsCloud Journey SimulationCAF WorkshopDiscoveryPlanningDeliveryReview

Follow Up

Follow up:• Activity Roadmap• Estimated Timescale• Next Actions

2-3 days Within 2 days

Page 41: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Creating the roadmap

Discover

Plan

Deliver

Review

Page 42: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Creating the roadmap

Discover

Plan

Deliver

Review

Business Objectives

Current Landscape

Current Capabilities

MRA

People Perspective

Governance Perspective

Future Landscape

Platform Perspective

Operations Perspective

Activities CAF 2.0Workshop

Business Perspective

Security Perspective

Business Perspective ActivitiesIntroduction to Cloud EconomicsIntroduction to AWS BillingConsole Billing, Forecasting and Budgeting ToolsUsing Tagging to Increase Cost VisibilityEstablishing your cloud finance OperationsGamifying your AWS SpendIntroduction to Building the Business Case for AWS AdoptionBuilding the Business Case for AWS Adoption

XX

X

X

Page 43: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Creating the roadmap

Discover

Plan

Deliver

Review

Epics User Stories

Product Backlog

Sprint Backlogs

CAF 2.0 Activities

Partner Selection

PS SOW

Sprints

Business Case

Activities

Page 44: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Creating the roadmap

Discover

Plan

Deliver

Review

ProServe Delivery

Partner Delivery Burn Charts

Sprint Planning Daily Scrum Story Time

Retro-spective

Board Reporting

Task Boards

Sprint Review

Activities

Page 45: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Creating the roadmap

Discover

Plan

Deliver

Review

Retrospective Next StepsActivities

Page 46: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Executing the roadmap

Page 47: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

New WorkloadsExisting WorkloadsOnce the roadmap is created, workcan commence on understanding thetechnical details of migration ofexisting workloads, the costs, themigration approach and execution ofthe migration itself.

New workloads can deploy directly intoAWS landing zones and will begoverned by the same processes asfor existing workloads.

Page 48: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Key takeaways

Page 49: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Goals BusinessOutcomes

Cloud Adoption Framework

Align Launch Scale Optimise

Innovation

Migration

Page 50: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

• Adoption of the cloud is a cross-organisation effort• Cloud adoption does not belong in the IT silo• Other benefits can be realised if the whole organisation is engaged• Execution of cloud adoption will significantly accelerate with this approach• Cloud adoption requires executive engagement

Key takeaways

Page 51: Enabling Broad Organisational Transformation through the Adoption of AWS

© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Thank you!

Mario Thomas, Global [email protected]

@mariothomas