Employee Training Directory€¦ · Employee Training Directory 2011 North American Sales Training. Introduction The 2011 Employee Training Directory, the Electrical Learning Connection

Employee Training Directory2011

North American Sales Training

IntroductionThe 2011 Employee Training Directory, the Electrical Learning Connection on JOE and the Eaton University Learning Management System (LMS) are your resources for product, services and systems training opportunities.• Access the Electrical Learning Connection via JOE >

Eaton Functions > Sales and Marketing.• Access the Eaton University Learning Management System on

JOE via the Eaton University Classes and Registration link on the My Applications drop-down menu.

Please note that Eaton employees have access to every learning opportunity listed in this directory; however, not all learning opportunities listed in this directory are available to channel partners or customers. See TR02802004E for distributor training and SA02705001E for information about customer training. Please direct your distributors and customers to our learning site at www.eaton.com/learning.

How to Use this Training Directory The courses in this directory are organized by market segment, date and location. To outline the training progression, we indicate the knowledge level in tiers. Please use the following tier descriptions as a baseline:• T ier 1—Basic instruction • T ier 2—Intermediate instruction • T ier 3—Advanced instruction • T ier 4—Advanced specialty, technical and/or certification instruction

Unless noted otherwise, most courses have prerequisites that are to be completed to ensure that you get the most out of your learning experience.

For more information on these learning opportunities, please visit the Electrical Learning Connection and Eaton University, which are accessed via JOE. Please use your registration confirmation to finalize travel plans.

Your feedback is welcome.

Regards,

Rebecca Jacoby Senior Training Manager

Send e-mail to us at: [email protected]

Read our blog at http://eatonproducttraining.posterous.com

Follow us on Twitter: EatonTraining

www.eaton.com January 2011Page 2

Table of ContentsUse the Table of Contents to search for learning opportunities by market segment, or use the Appendix to identify the learning you need by format, location or date.

General(AllSegments) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4IndustrialControl/OEMFocus . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17IndustrialFacility(Assemblies) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22LightCommercial/ConstructionFocus . . . . . . . . . . . . . . . . . . . . . .31ResidentialFocus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38Appendix eLearning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 WebSessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 CoursesbyDate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 CoursesbyLocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Blended Learning SolutionsEaton’s variety of training enables you to choose the type of learning that best fits your learning style and need. Check out our variety of learning opportunities.

Instructor-Led Training (ILT)• More than 30 courses available for assemblies,

commercial construction, general knowledge, industrial control and residential market segments

Training Tools• Annual Employee Training Directory, market segment

training plans and training materials to help you train your customers

Web Sessions• 45–60 minutes at 2:00 p.m. eastern on Thursdays

Audio and Video Podcasts• Five minutes or less via e-mail, download or iTunes

Games and Puzzles• Introduce and provide basic knowledge in a fun way

eLearning• 101 Basics Series and other proprietary eLearning

www.eaton.comJanuary 2011 Page 3


General(All Segments)Learning opportunities listed in the General (All Segments) category include process, product, services and systems related topics that are relevant to sales and support roles in multiple market segments.

Quick Course List to outline your training plan:

T ier 1• 101 Basics Series • Attacking the Gray Market Through Channel Policy• Bid Manager 100A: Getting Started with Bid Manager• Bid Manager 100S: Working with a Job (Eaton Sales) • Bid Manager Introduction• Cognos 100: Cognos Overview• CP 101: Getting Started with Component Pricing• Component Pricing 120: CSP Review Process for Sales Engineers• CRM On Demand 100: Getting Started• CQM 101: Getting Started with CQM• Doing Business with Eaton • Field Sales Orientation • Fundamentals of Electrical Sales • Games and Puzzles • GV 101: Vista/Global Vista Introduction• Introduction to Eaton’s Electrical Products • Job Aids • Oracle NAV100: Getting Started with Oracle • Oracle NAV101: Basic Searching in Oracle • Oracle NAV102: Basic Reporting in Oracle • Oracle NAV105: Navigation Mastery Review • Podcasts • Pricing Basics and Methods • Rebate Audit Program Overview • SMART 100: Getting Started with SMART • SMART 110: SMART Reporting • SMART 120: Customizing SMART• Spreadsheet Uploader User Training • The Basics of Green • Training Tools and Your Training Plan for 2011 • Vistaline on the Web

T ier 2• Aftermarket Products • Arc Flash and Solutions • Bid Manager: Direct Order Entry, Distributor Process • Bid Manager: Direct Request for Quote, Distributor Process • Bid Manager: Direct Order Entry (DOE) and

Direct Request for Quote (DRFQ)• Bid Manager Release Update • Bid Manager: Sales Response to a Direct Request for Quote (DRFQ) • Cognos eLearning • CQM 201: Working with Warranty Issues in CQM • Electrical Sales Process • Energy Evolution Series• Global Vista Customer Setup • Leveraging Sales Resources • Power Conditioning Overview • Power Quality Problems and Solutions • Power Systems Experience Center Tour • Sales Pricing Session • Sales Reporting—New Web-Based Tool Preview • Sales Reporting Update • Series Rating eLearning • Solid State Metering and Software Update • Solid State Metering and Software T ier 2 • Understanding North American Sales Financials • Uninterruptible Power Supply (UPS) Overview • Using Training to Develop an Impactful APEX Development Plan • Web Session Archives

T ier 3• Bid Manager Advanced • Power Quality Solutions T ier 3 • Project Management for Distributors • Project Management T ier 3 (Employee) • Project Sales Workshop

T ier 4• Aftermarket Products and Services T ier 4 • The Art of Selling • Power Xpert / PowerNet / Foreseer Basics


T ier 1101 Basics Series Code: EDULA101BS01, 02, 03, 05, 16

T ier: 1

Duration: 1 hour each

Format: eLearning

DescriptionThe 101 Basics Series of online courses includes an introduction and five modules that introduce the fundamentals of electrical products as follows:• 101 Basics Series Module 1: Series Introduction• 101 Basics Series Module 2: Fundamentals of Electricity• 101 Basics Series Module 3: Fundamentals of Electrical Distribution• 101 Basics Series Module 5: Fundamentals of Circuit Breakers• 101 Basics Series Module 16: Fundamentals of Motors

and Motor Control

See page 44 for information on where to access these online courses.

Attacking the Gray Market Through Channel Policy Code: EDULDGRAY

T ier: 1

Duration: 30 minutes

Format: eLearning

DescriptionThis online course is an overview of Eaton’s channel policy as it relates to “gray market” sales of electrical products.

See page 45 for information on where to access this online course.

Bid Manager 100A: Getting Started with Bid Manager Code: ESITABM100ALA1

T ier: 1


Format: eLearning

DescriptionThis online course serves as a general introduction to the Bid Manager application and basic Bid Manager skills. The course should be followed up with Bid Manager 100S: Working with Jobs and/or the Bid Manager Introduction course.

Also available in Spanish, French and Dutch.

Bid Manager 100S: Working with a Job (Eaton Sales) Code: ESITSBM100SLA1

T ier: 1


Format: eLearning

DescriptionThis online course provides an introduction to working with common elements of Bid Manager jobs, including how to set up columns and print information. This course may be followed up with the Bid Manager Introduction course.

Also available in Spanish, French and Dutch.

Bid Manager Introduction Code: EGITDBM101IU1

T ier: 1

Duration: 8 hours

Format: Instructor-led

Dates and Locations:

January 11 Lubbock, TX January 25 Calgary, AB February 8 Los Angeles, CA February 15 Knoxville, TN March 22 Edison, NJ April 19 Indianapolis, IN May 3 Dallas, TX July 26 Portland, OR August 9 Atlanta, GA September 20 Des Moines, IA October 18 Toronto, ON November 8 Hartford, CT

DescriptionThis 1-day, instructor-led course is an introduction to the Bid Manager application for distributors that includes setting up folders and jobs, configuring product takeoffs, and customizing a bill of material and approval drawings. This course also demonstrates Direct Request for Quote (DRFQ) and Direct Order Entry (DOE).

Note:N EmployeesarewelcometoattendthiscourseandshouldbeawarethatallactivitieswillbetaughtinthedistributorversionofBidManager .

General(All Segments) continued


Cognos 100: Cognos Overview Code: EGITICG100LA1

T ier: 1


Format: eLearning

DescriptionThis online course provides an introduction to the Cognos Connection reporting tool. You will also learn about basic Business Intelligence (BI) concepts.

CP 101: Getting Started with Component Pricing Code: EGITSCP101WU1

T ier: 1

Duration: 1 hour

Format: eLearning

DescriptionThis online course is designed for Component Pricing (CP) Application users. CP is an online tool used by the sales force to request, track and modify pricing agreements with our customers, whether they are distributors or end customers. The course will demonstrate how to use CP’s essential functions.

Component Pricing 120: CSP Review Process for Sales Engineers Code: EGITSCP120LA1

T ier: 1


Format: eLearning

DescriptionThis online course provides a summary of the Customer- Specific Pricing (CSP) review process and instruction for sales engineers (SEs) on how to update their CSPs in the Component Pricing (CP) system.

CRM On Demand 100: Getting Started Code: ESITICRMOD100LX1

T ier: 1


Format: eLearning

DescriptionThis course provides a general introduction to the Oracle CRM On Demand application for Electrical Sector, North America users. You will learn about the purpose and use of CRM On Demand, along with the organization of system elements. You will also learn how to use some basic features and functions of the system.

CQM 101: Getting Started with CQM Code: EGITICQ101WA1

T ier: 1


Format: eLearning

DescriptionThis online course is designed to provide all Customer Quality Management (CQM) users with a basic overview of the system and its use.

Doing Business with Eaton Code: N/A

T ier: 1

Duration: 1 hour

Format: Web Session

Date and T ime:

May 6 2:00 p.m. eastern

DescriptionThis instructor-led Web Session will cover some of the key resources that assist distributors in efficiently conducting business with Eaton. Channel operations, the Distributor Resource Center (DRC), EatonCare, Satellites, Service Centers, training and more will be discussed.

See page 47 for instructions on how to join this informative Web Session.


Field Sales Orientation Code: Invitation Only

T ier: 1

Duration: 28 hours



March 22–25 Pittsburgh, PA September 20–23 Pittsburgh, PA

DescriptionThis 31⁄2-day workshop provides new field salespeople with the information required to successfully begin their Eaton career. Presentations from key departments are combined with a sales process overview, an organizational overview, and a trip to the Electrical Experience Center.

Fundamentals of Electrical Sales Code: EDUEGFES1

T ier: 1

Duration: 8 hours



May 4 Asheville, NC November 2 Pittsburgh, PA

DescriptionThis 1-day introductory course is designed to provide an overview of the electrical sales process and outline how salespeople interact with customers throughout the sales process. Any electrical employees that would benefit from an understanding of the sales process as well as field salespeople who did not attend this training as part of Field Sales Orientation are invited to attend.

Games and Puzzles Code: N/A

T ier: 1

Duration: 3–5 minutes

Format: Web

Available: 24/7 via JOE > Eaton Functions > Sales and Marketing > Electrical Learning Connection

DescriptionThese games and puzzles get your mind working and familiar with key terms, features and accessories associated with our products and services. Try out Eaton Millionaire, Eatonopoly, The Eaton Open, Eaton Jeopardy or Label that Component for a different way to get acquainted with Eaton solutions. Game on!

GV 101: Vista/Global Vista IntroductionCode: EGITIGV101WA1

T ier: 1


Format: eLearning

DescriptionThis online course introduces you to Vista/Global Vista, the order management system used to track and manage customer, product and order data. The course teaches you how to use the most common inquiry functions to locate customer, product and order information.

Introduction to Eaton’s Electrical Products Code: EDUAGIEEP1

T ier: 1

Duration: 12 hours



January 27–28 Pittsburgh, PA May 11–12 Pittsburgh, PA July 21–22 Pittsburgh, PA November 2 Asheville, NC

DescriptionThis 1-day introductory course begins with the basic principles of electricity and will cover generation, distribution, common electrical terms and specific Eaton products. Throughout the session, the participant will learn about the various applications for electrical products and how customers use them. Pittsburgh session attendees can also register for the Power Systems Experience Center Tour, which takes place in Warrendale, PA, following this introductory course.

Job Aids Code: N/A

T ier: 1


Format: Reference Documents


DescriptionJob aids are a quick reference of information that supports your daily work. They can be instructions on whom to contact for a specific type of training, a list of frequently asked questions, or a product comparison.



Oracle NAV100: Getting Started with Oracle Code: EGITORNAV100LA1

T ier: 1


Format: eLearning

DescriptionThis online course gives you a first look at Oracle. You will begin by learning how to log in to Oracle. Then you will go through interactive tour of Oracle to become familiar with Oracle’s look and feel and develop an understanding of how to navigate through Oracle screens. Upon completion of this online course, additional Oracle lessons for specific tasks are available via Eaton University.

Also available in Spanish.

Oracle NAV101: Basic Searching in Oracle Code: EGITORNAV101LA1

T ier: 1


Format: eLearning

DescriptionThis lesson enables you to develop basic skills using the Find and Query features available in Oracle that you will commonly use in your work.


Oracle NAV102: Basic Reporting in Oracle Code: EGITORNAV102LA1

T ier: 1


Format: eLearning

DescriptionThis lesson enables you to develop basic skills using the report features available in Oracle. You will get a feel for requesting, viewing, and printing reports.


Oracle NAV105: Navigation Mastery Review Code: EGITORNAV105LA1

T ier: 1


Format: eLearning

DescriptionThis lesson provides a scored review of the skills and knowledge you gained from the Oracle Navigation (NAV) lessons.


Podcasts Code: N/A

T ier: 1


Format: Audio Files


DescriptionWe have a variety of audio and video podcasts that you can listen to on your computer or favorite MP3 player. Subscribe through e-mail, RSS reader or iTunes for automatic updates on Eaton products and services.

Pricing Basics and Methods Code: CAPBM

T ier: 1


Format: eLearning

DescriptionThis online course will provide an understanding of the pricing methods for electrical group standard products and covers the following topics: structure of standard book price, pricing agreements for standard products, and hierarchies for standard product pricing.



Rebate Audit Program Overview Code: EDULERAP

T ier: 1


Format: eLearning

DescriptionThis online course is designed for the field sales organization and provides an overview of the rebate audit program by exploring specific situations encountered, the rebate rules and action items.


SMART 100: Getting Started with SMART Code: EGITISM100LA1

T ier: 1


Format: eLearning

DescriptionThis online course introduces you to the basics of SMART—a simple, yet powerful, reporting and analysis tool. SMART enables you to examine sales data for various combinations of customers and products. SMART is widely used by sales, marketing, and pricing individuals to quickly access first point-of-sale data. Upon completion of this online course, additional SMART lessons for reporting and customizing SMART are available via Eaton University.

SMART 110: SMART Reporting Code: EGITISM110LA1

T ier: 1


Format: eLearning

DescriptionThis lesson introduces you to SMART reports. Prepared with an understanding of SMART basics from the Getting Started with SMART lesson, you are ready to delve deeper into SMART reports and their features.

SMART 120: Customizing SMART Code: EGITISM120LA1

T ier: 1


Format: eLearning

DescriptionWhile SMART is a simple and powerful reporting and analysis tool just as it comes, you can make it more specialized by customizing it to meet your specific needs. This lesson teaches you how you can get SMART to work better just for you. At the conclusion of the lesson, you have the opportunity to complete a practice exercise that integrates skills from all three SMART lessons.

Spreadsheet Uploader User Training Code: EGITIGV140LA1

T ier: 1


Format: eLearning

DescriptionThis online course covers the purpose of the Spreadsheet Uploader (SSU) tool, how to access the SSU, and demonstrates how to download templates and upload completed spreadsheets.

The Basics of Green Code: EDULAGREEN

T ier: 1


Format: eLearning

DescriptionThis online course is designed to provide an overview of the green building industry, the U.S. Green Building Council, the fundamentals of the LEED system, and why being green is important to Eaton.




Training Tools and Your Training Plan for 2011Code: N/A

T ier: 1

Duration: 1 hour

Format: Web Session

Date and T ime:

January 13 2:00 p.m. eastern

DescriptionThis Web Session will provide an overview of the various training opportunities available to Eaton employees and distributors in 2011.


Vistaline on the Web Code: EGITAVO100WU1

T ier: 1

Duration: 2 hours

Format: eLearning

DescriptionThis online course teaches you how to use basic Vistaline on the web functions to locate products, place orders, check order status and more.

Vistaline on the Web Code: N/A

T ier: 1

Duration: 1 hour

Format: Web Session

Date and T ime:

January 20 2:00 p.m. eastern

DescriptionThis instructor-led Web Session demonstrates the basic Vistaline on the web functions to locate products, place orders, check order status and more.


T ier 2Arc Flash and Solutions Code: EDULDAFS

T ier: 2


Format: eLearning

DescriptionThis online course is designed to cover basic awareness of terms and standards that relate to arc flash and arc flash protection. The session will define, identify and discuss the product solutions that Eaton is offering to address arc flash in the marketplace.


Bid Manager: Direct Order Entry, Distributor Process Code: EGITABM130LU1

T ier: 2


Format: eLearning

DescriptionThis lesson provides an introduction to the Bid Manager Direct Order Entry (DOE) process used to self-submit a job as an order. The lesson provides both an instructional walk-through of the process and a practice exercise.

Bid Manager: Direct Request for Quote, Distributor Process Code: EGITABM131LU1

T ier: 2


Format: eLearning

DescriptionThis lesson shows how a distributor can submit and retrieve a Direct Request for Quote (DRFQ) from Eaton Sales. The lesson also provides the opportunity to practice performing both processes.


Bid Manager: Direct Order Entry (DOE) and Direct Request for Quote (DRFQ) Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:

March 3 2:00 p.m. eastern

DescriptionThis instructor-led Web Session will review how to use the Direct Order Entry (DOE) to self-submit jobs as orders and how to use Direct Request for Quote (DRFQ) to submit a request for quote on DOE special price orders.


Bid Manager Release Update Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session


March 31 2:00 p.m. eastern June 30 2:00 p.m. eastern September 29 2:00 p.m. eastern December 15 2:00 p.m. eastern

DescriptionThis instructor-led Web Session will highlight Bid Manager updates/changes from the latest quarterly release. Additional time will be available to answer any Bid Manager questions from the attendees.


Bid Manager: Sales Response to a Direct Request for Quote (DRFQ) Code: EGITABM132LU1

T ier: 2


Format: eLearning

DescriptionThis online course provides a demonstration of the process Eaton Sales should follow to respond to a distributor’s Direct Request for Quote (DRFQ) in Bid Manager. The lesson also includes a practice opportunity.

Cognos eLearning Code: See individual lesson codes below

T ier: 2

Duration: varies

Format: eLearning

DescriptionEach Cognos lesson provides detailed instruction on how to perform fundamental tasks in Cognos Connection for Consumers, Cognos Analysis Studio, and Cognos Query Studio.• Cognos 8—BI Cognos Connection for Consumers Code: C8BCC100• Cognos 8—Analysis Studio Fundamentals Code: C8BASF300• Cognos 8—BI Analysis Studio Crosstab Layouts Code: C8BASCL301 • Cognos 8—Analysis Studio Focused Analysis Code: C8BASFA302• Cognos 8—BI Analysis Studio Investigation Tools Code: C8BASIT303 • Cognos 8—BI Query Studio Code: C8BQS200

CQM 201: Working with Warranty Issues in CQM Code: EGITICQ201WA1

T ier: 2


Format: eLearning

DescriptionThis online course overviews the general process of handling issues and provides instruction on the CQM application-based aspects of the tasks for working an issue from receipt to closing and sign-off. The course is targeted to those who will be coordinating the issue through the process. Additional CQM online courses are available for specific roles in the process via Eaton University.

Electrical Sales Process Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Dates and T imes:

April 14 2:00 p.m. eastern July 21 2:00 p.m. eastern

DescriptionThis instructor-led Web Session will provide useful concepts and tools relative to a phase of the Eaton Sales process. Details will be announced one month prior to the session date.




Energy Evolution Series Code: See below

T ier: 2

Duration: 30 minutes each

Format: eLearning

DescriptionThe Energy Evolution Series of online training is designed to educate about the energy evolution going on in the world today. The series covers renewable energy, energy conservation, and how Eaton can help provide support in these evolving segments:• Energy Evolution—Overview Code: EDULDENERGY• Energy Evolution—High Performance Green Buildings

Code: EDULDHPGB• Energy Evolution—Renewable Energy Code: EDULDRE• Energy Evolution—Energy Efficiency Code: EDULDEE

Global Vista Customer Setup Code: EGITIGV201WA1

T ier: 2


Format: eLearning

DescriptionThis online course is designed for users of Global Vista and demonstrates how to use the screens in Global Vista to prepare a customer setup request, approve customer setup requests, and revise and re-submit rejected requests.

Leveraging Sales Resources Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Dates and T imes:

March 24 2:00 p.m. eastern September 15 2:00 p.m. eastern

DescriptionThis instructor-led Web Session will provide an overview of the resources available to assist the field sales and support organization through identification of the right resource to assist in common sales situations.


Power Systems Experience Center Tour Code: EDUEGPSECT

T ier: 2

Duration: 3 hours



January 20 Warrendale, PA March 3 Warrendale, PA May 11 Warrendale, PA July 7 Warrendale, PA September 29 Warrendale, PA December 1 Warrendale, PA

DescriptionThis 3-hour tour builds on distribution and control product knowledge and provides the opportunity to see how Eaton products are applied and interact in low and medium voltage applications. Participants will view Eaton’s PowerChain solutions through products from the residential, industrial control, commercial, assemblies, and power quality divisions. Product demonstrations and interactive discussions will make you want to learn more about Eaton’s electrical products and services.

Sales Pricing Session Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Dates and T imes:

May 19 2:00 p.m. eastern November 17 2:00 p.m. eastern

DescriptionJoin the training team with our pricing department in this instructor-led Web Session to discuss news and strategies with our experts.



Sales Reporting New Web-Based Tool Preview Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:

June 16 2:00 p.m. eastern

DescriptionThis instructor-led Web Session will preview the new web-based tool from sales reporting.


Sales Reporting Update Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:

October 20 2:00 p.m. eastern

DescriptionThis instructor-led Web Session will review how sales credit is applied to an order, provide an update on the sales credit process and allow the attendees to ask questions about the sales credit process.


Series Rating eLearning Code: EDULDSR

T ier: 2


Format: eLearning

DescriptionThis online course covers the important basics of series rating, including defining the concept, highlighting safety, and explaining methods of proper device selection using available Eaton resources. You will learn how to properly select series rated device combinations and to identify customers and applications where series ratings may or may not be acceptable.


Solid State Metering and Software Update Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:

November 10 2:00 p.m. eastern

DescriptionThis Web Session will bring you up to date with enhancements and new products in this important product solutions area.


Solid State Metering and Software T ier 2 Code: EDUEQMST2

T ier: 2

Duration: 16 hours



January 19–20 Atlanta, GA June 15–16 Chicago, IL July 27–28 Burlington, ON, Canada September 28–29 Los Angeles, CA

DescriptionThis 2-day intermediate workshop builds on distribution equipment knowledge and will cover the core solid state metering products available for industrial and commercial applications. Participants will identify key industrial and commercial applications, and learn how to select and properly apply metering products, as well as receive an introduction to Eaton’s Power Management software solutions.



Understanding North American Sales Financials Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:

August 18 2:00 p.m. eastern

DescriptionThis instructor-led Web Session will provide an overview of the North American sales financial process by reviewing key terminology and metrics.


Using Training to Develop an Impactful APEX Development Plan Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:

February 3 2:00 p.m. eastern

DescriptionThis instructor-led Web Session will provide an opportunity to use existing training tools to help better utilize the APEX development plan process. Recommended for staff level employees and their managers.


Web Session Archives Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session Recording

Available: 24/7 via Eaton University

DescriptionDid you miss a Web Session you wanted to attend? Recordings of all of our scheduled Web Sessions are posted within 7 days and are available for playback when it is convenient for you.

T ier 3Bid Manager Advanced Code: EGITDBM301IU1

T ier: 3

Duration: 8 hours



January 12 Lubbock, TX January 26 Calgary, AB February 9 Los Angeles, CA February 16 Knoxville, TN March 23 Edison, NJ April 20 Indianapolis, IN May 4 Dallas, TX July 27 Portland, OR August 10 Atlanta, GA September 21 Des Moines, IA October 19 Toronto, ON November 9 Hartford, CT

DescriptionThis 1-day, instructor-led course focuses on the distribution equipment related to the commercial market segment. This interactive training includes reviewing one-line diagrams and demonstrates how to implement a job specification in the Bid Manager application, including a switchboard take-off and discussion about utility requirements. This course also includes training on Direct Request for Quote (DRFQ) and Direct Order Entry (DOE).

Note:N EmployeesareinvitedtoattendthiscourseandshouldbeawarethatallactivitieswillbetaughtinthedistributorversionofBidManager .


Power Quality Solutions T ier 3 Code: EDUDQPQST3

T ier: 3

Duration: 16 hours



April 5–6 Warrendale, PA September 27–28 Warrendale, PA

DescriptionThis 2-day advanced course builds on distribution equipment knowledge and will cover various industrial and commercial power quality solutions that integrate, enhance and protect distribution equipment. These solutions include:• Sag ride through• Electronic voltage regulation• Power factor correction capacitors• Power quality meters and software• Surge protection devices• Harmonic mitigating transformers• Uninterruptible Power Supplies

Project Management for Distributors Code: EDUDGPMDT3

T ier: 3

Duration: 12 hours



February 8–9 Dallas, TX April 26–27 Portland, OR October 11–12 Baltimore, MD

DescriptionThis 2-day advanced course builds on electrical equipment sales knowledge to provide the methodology of effectively managing small to large projects. Tools, processes, and tactics used to manage efficient projects will be covered.

Project Management T ier 3 (Employee) Code: ETNPMT3

T ier: 3

Duration: 12 hours



March 7–8 Asheville, NC Other dates TBD

DescriptionThis course introduces a disciplined, practical approach for managing projects of any type and complexity. Based on the Project Management Institute’s (PMI) defined best practices, the class teaches a full range of project management techniques and applications. Project risk management and communications management techniques are included. The course includes a discussion of the required people skills and leadership principles that a project manager should strive to master. Examples and case study work are used throughout the class to provide participants with an opportunity to apply the techniques during training.

Project Sales Workshop Code: OPEXCSSW

T ier: 3

Duration: 12 hours



Q2 Dallas Q3 Cleveland

Consult Eaton University for specific dates.

DescriptionThis 11⁄2-day workshop provides participants with a general understanding of projects, pre- and post-bid activities, buying influences and sales planning, assessing risk, and closing strategies on projects. The workshop will also provide a general understanding how CHAMPS (Cutler-Hammer Assemblies Major Project Specialists) can be involved in winning a project. Participants will learn about the different types of projects and common requirements for each, what is involved in pre- and post-bid activities, types of buying influences that affect decision-making and how to assess the risk of taking a project. The code of practice for this workshop will be reinforced with legal and ethical considerations.



T ier 4Aftermarket Products and Services T ier 4 Code: EDUDCAPST4

T ier: 4

Duration: 24 hours



March 21–24 Asheville, NC September 12–15 Greenwood, SC

DescriptionThis 3-day advanced training covers various aftermarket solutions that support the installed base of electrical distribution and control equipment, including hands-on training opportunities. These solutions include life extension, technology upgrades, service and replacement components for existing distribution and control equipment, regardless of the original manufacturer. The training focuses on recognizing opportunities in the marketplace, developing customer needs, differentiating Eaton products and services from the competition, and selling the right solution to satisfy the customer.

The Art of Selling Code: Invitation Only

T ier: 4

Duration: 32 hours



Invitation Only Twice annually, Pittsburgh, PA

DescriptionThe Art of Selling is an intensive, experiential sales training workshop that fully engages the attention and focus of the participants. One day of interactive classroom training is followed by three days of an intensive, team-based case study. Distributor and Eaton sales teams are partnered and given the task of penetrating an account, uncovering opportunities, and delivering an executive presentation of their solution to high level managers within the “organization”.

Power Xpert / PowerNet / Foreseer Basics Code: EDUCQPNB2

T ier: 4

Duration: 32 hours



March 15–18 Warrendale, PA May 17–20 Warrendale, PA September 13–16 Warrendale, PA November 15–18 Warrendale, PA

DescriptionThis advanced specialty course will provide the attendee with the necessary hands-on skills and tools to configure the Power Xpert software through its component pieces of PowerNet and Foreseer server software and their associated communication hardware and devices.

Note:N Thefourthdayofthistrainingisrequiredforstart-upengineersandsystemintegratorsforcertificationexamtesting .Endusers,distributorsandsalesonlyattendthreedays .

CEU Credits: 3.2 Contact: [email protected]


Industrial Control / OEM FocusLearning opportunities listed in the Industrial Control / OEM category apply to roles that sell or support Industrial Control products. Additional segment learning opportunities will apply for specific Electrical OEM (EOEM) and Machinery (MOEM) roles. To complete your training plan, we suggest that you also refer to the courses in the General (All Segments) category.


T ier 1• 101 Basics Series • Games and Puzzles • Job Aids • Motor Control Components Overview• Podcasts

T ier 2• 201 Intermediate Series • Bid Manager Take-off: Adjustable Frequency Drives (AFD) • Controlling the Construction Market T ier 2 • Distributor Focused Workshop: Industrial Control Products T ier 2 • Industrial Control Workshop T ier 2 • OEM Solutions T ier 2 • Series G High Performance Molded Case Circuit Breakers • XT IEC Power Control Components • Industrial Control Products Update • Enclosed Control • Motor Protection Components • Web Session Archives

T ier 3• OEM Solutions T ier 3

T ier 1101 Basics Series Code: EDULA101BS06–09, 12, 16–26 and 28

T ier: 1


Format: eLearning

DescriptionThe following 101 Basics Series of online courses apply to the Industrial Control / OEM market segments:• 101 Basics Series Module 6: Medium Voltage

Power Circuit Breakers• 101 Basics Series Module 7: Low Voltage Power Circuit Breakers• 101 Basics Series Module 8: Molded Case Circuit Breakers• 101 Basics Series Module 9: Miniature Circuit Breakers and

Supplementary Protectors • 101 Basics Series Module 12: Safety Switches• 101 Basics Series Module 16: Fundamentals of Motors

and Motor Control• 101 Basics Series Module 17: Pushbuttons and Stacklights• 101 Basics Series Module 18: Terminal Blocks, Relays and T imers• 101 Basics Series Module 19: Starters and Contactors• 101 Basics Series Module 20: Adjustable Frequency Drives• 101 Basics Series Module 21: Reduced Voltage Starters• 101 Basics Series Module 22: Packaged Control: MCCs and

Enclosed Control• 101 Basics Series Module 23: Sensors, Limit Switches, Proximity

and Photoelectric• 101 Basics Series Module 24: Programmable Logic Controllers

(PLCs)• 101 Basics Series Module 25: Electronic Operator Interface• 101 Basics Series Module 26: DeviceNet• 101 Basics Series Module 28: Surge Protection and

Power Conditioning


Industrial Control / OEM Focus continued

Motor Control Components Overview Code: EDULEMC

T ier: 1


Format: eLearning

DescriptionThis online course focuses on building a foundation of knowledge about motor control components.


Podcasts Code: N/A

T ier: 1


Format: Audio Files





T ier: 1


Format: Web



Job Aids Code: N/A

T ier: 1




DescriptionJob aids are a quick reference of information that supports your daily work. They can be instructions on who to contact for a specific type of training, a list of frequently asked questions or a product comparison.


T ier 2201 Intermediate Series Code: EDULD201S03, 04, 05

T ier: 2


Format: eLearning

DescriptionThe 201 Intermediate Series of online learning is designed to add to the 101 Basics foundation by providing detailed information about specific Eaton products. The following 201 Intermediate Series of online courses apply to the industrial control / OEM market segments:• 201 Intermediate Series Module 03: Adjustable Frequency Drives• 201 Intermediate Series Module 04: Safety Switches• 201 Intermediate Series Module 05: Series G Circuit Breakers


Controlling the Construction Market T ier 2Code: EDUDICTCM2

T ier: 2

Duration: 8 hours



February 16 Pittsburgh, PA April 26 Minneapolis, MN

Description:This workshop focuses on a beginner to intermediate level of training and is designed to identify additional industrial control products and revenue that can be found in the construction market. Using hands on training, group discussions, and focused activity, the participant will be able to look further into the one line diagram and recognize additional opportunities. The topics for the workshop include pilot devices, open and enclosed starters, definite purpose starters, lighting contactors, manual motor protectors, and associated tools.

Distributor Focused Workshop: Industrial Control Products T ier 2 Code: EDUDFWI

T ier: 2

Duration: 8 hours



February 3 Charlotte, NC March 3 San Antonio, TX March 23 Denver, CO (Industrial Control Only) June 9 St. Louis, MO June 23 Boston, MA August 25 Seattle, WA November 10 Minneapolis, MN December 8 Los Angeles, CA

DescriptionThe Distributor Focused Workshop: Industrial Control Products is the final day of this 3-day regionally located workshop. Participants can attend one, two or all three days of the workshop depending on their market focus and training need. This day of the workshop provides intermediate level training and is designed to familiarize the audience with Eaton’s core products designed for the Industrial Control/OEM market.

Industrial Control / OEM Focus continued


Industrial Control Workshop T ier 2 Code: EDUEIIC2

T ier: 2

Duration: 16 hours



March 30–31 Milwaukee, WI September 28–29 Milwaukee, WI

DescriptionThis 2-day workshop focuses on the beginner to intermediate level of industrial control product understanding. The first day of the class is focused open and enclosed control products that are typically found in the construction market. The second day is focused on open component products that a typical control OEM or panel builder would buy. The topics covered are full-voltage motor control, pilot devices, reduced voltage soft starters, adjustable frequency drives, sensors, enclosed control and automation solutions.

OEM Solutions T ier 2 Code: EDUDIOEM2

T ier: 2

Duration: 12 hours



May 25–26 Portland, OR August 10–11 Chicago, IL November 16–17 Atlanta, GA

DescriptionThis day and a half long workshop focuses on a beginner-to- intermediate level of training and is designed to teach the participant to ask the right questions so that they can provide an Eaton part number for the OEM customer. The course will incorporate a review of how common control products function individually and how the products function together to build a complete control panel. The products covered in this course include IEC Power Control (including manual motor protectors and combination motor controllers), 22 mm pushbuttons, solid state control, automation products (not programming), sensors, and circuit breakers.

Series G High Performance Molded Case Circuit Breakers Code: EDULDSG

T ier: 2


Format: eLearning

DescriptionThis online course is designed to add to the Series G circuit breaker course by providing detailed information about Eaton’s Series G high performance molded case circuit breakers.


XT IEC Power Control Components Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:


DescriptionThis Web Session will explore Eaton’s XT family of IEC controllers. The session will cover a fundamental review of the product, update of new products, and advantages that this product can deliver to customers.


Industrial Control Products Update Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:

April 21 2:00 p.m. eastern

DescriptionThis instructor-led Web Session will provide an update on the new industrial control products that have been released or are coming soon. The course will highlight new products that have been developed as well as new synergies with our Moeller products.



Enclosed Control Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:

September 22 2:00 p.m. eastern

DescriptionThis Web Session will explore Eaton’s enclosed control product offering. Attendees will be exposed to a product line update, real life examples of opportunities and introduction into the Bid Manager takeoff.


Motor Protection Components Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:


DescriptionThis Web Session will explore the various products that Eaton offers to protect a motor. This session will look at the different products that protect motors from short circuits and from overloads. It will also differentiate where each product is used and how it can be beneficial (products include: circuit breakers, overload relays, MMPs and protection relays)



T ier: 2

Duration: 1 hour




T ier 3OEM Solutions T ier 3 Code: EDUDIOEM3

T ier: 3

Duration: 16 hours



September 13–14 Philadelphia, PA October 25–26 Houston, TX

DescriptionThis 2-day workshop focuses on an intermediate to advanced understanding of the products used to create a complete solution for the OEM control panel Lead by a team of product line experts, product training, and sales specialists, participants will explore real life applications and hands on demonstrations that will set Eaton’s products apart from the competition. Specific products that will be covered include circuit breakers, pushbuttons, manual motor protectors, magnetic contactors and starters, solid state control, and automation solutions.


Industrial Facility(Assemblies)Learning opportunities listed in the Industrial Facility category apply to roles that sell or support assemblies in industrial facilities and large projects. Additional segment learning opportunities will apply for specific markets and roles. To complete your training plan, we suggest that you also refer to the courses in the General (All Segments) category.


T ier 1• 101 Basics Series • Games and Puzzles • Job Aids • Medium Voltage Motor Control Components • Medium Voltage Vacuum Circuit Breaker Overview • Medium Voltage Metal Clad Switchgear • Podcasts

T ier 2• 201 Intermediate Series • Arc Flash and Solutions • Automatic Transfer Switches • Bid Manager Take-offs • Busway Overview • Busway T ier 2 • Low Voltage Switchgear Assemblies • Low Voltage Switchgear Update • Low Voltage Switchgear T ier 2 • Medium Voltage Distribution Equipment T ier 2• Medium Voltage Motor Control (AMPGARD) T ier 2• Medium Voltage Switchgear Update • Medium Voltage Motor Control Update • Motor Control Centers • Motor Control Centers T ier 2 • Protective Relays and Predictive Diagnostics T ier 2 • Series G High Performance Molded Case Circuit Breakers • Series NRX Power Circuit Breakers • Solid State Metering and Software T ier 2 • Web Session Archives

T ier 3• Busway T ier 3 • Low Voltage Switchgear T ier 3 • Medium Voltage Distribution Equipment T ier 3 • Medium Voltage Motor Control (AMPGARD) T ier 3• Motor Control Centers T ier 3 • Power Transformers T ier 3

T ier 4• PDCA Gear Head Training T ier 4 • Power Xpert / PowerNet / Foreseer Basics


T ier 1101 Basics Series Code: EDULA101BS04, 06–09, 12–15, 17–29

T ier: 1


Format: eLearning

DescriptionThe following 101 Basics Series of online courses apply to the Industrial Facility/Assemblies market segments:• 101 Basics Series Module 4: Transformers• 101 Basics Series Module 6: Medium Voltage Power

Circuit Breakers• 101 Basics Series Module 7: Low Voltage Power Circuit Breakers• 101 Basics Series Module 8: Molded Case Circuit Breakers• 101 Basics Series Module 9: Miniature Circuit Breakers and

Supplementary Protectors• 101 Basics Series Module 12: Safety Switches• 101 Basics Series Module 13: Panelboards and Switchboards• 101 Basics Series Module 14: Busway• 101 Basics Series Module 15: Power Management• 101 Basics Series Module 17: Pushbuttons and Stacklights• 101 Basics Series Module 18: Terminal Blocks, Relays and T imers• 101 Basics Series Module 19: Starters and Contactors• 101 Basics Series Module 20: Adjustable Frequency Drives• 101 Basics Series Module 21: Reduced Voltage Starters• 101 Basics Series Module 22: Packaged Control: MCCs and

Enclosed Control• 101 Basics Series Module 23: Sensors, Limit Switches, Proximity

and Photoelectric• 101 Basics Series Module 24: Programmable Logic Controllers

(PLCs)• 101 Basics Series Module 25: Electronic Operator Interface• 101 Basics Series Module 26: DeviceNet• 101 Basics Series Module 27: Medium Voltage

Switchgear Assembly• 101 Basics Series Module 28: Surge Protection and

Power Conditioning• 101 Basics Series Module 29: Transfer Switch Equipment



T ier: 1


Format: Web



Job Aids Code: N/A

T ier: 1




DescriptionJob aids are a quick reference of information that supports your daily work. They can be instructions on who to contact for a specific type of training, a list of frequently asked questions or a product comparison.

Medium Voltage Motor Control Components Code: EDULDMVMCC

T ier: 1


Format: eLearning

DescriptionThis online course is designed to provide you with the fundamentals of the components of our medium voltage control AMPGARD assemblies. In this course, we will discuss medium voltage contactors, protective relays and power fuses.


Industrial Facility(Assemblies) continued


Medium Voltage Vacuum Circuit Breaker Overview Code: EDULEMVCB

T ier: 1


Format: eLearning

DescriptionThis online course focuses on building a foundation of knowledge about medium voltage vacuum circuit breakers. It is designed to help establish the baseline of knowledge needed to attend the Medium Voltage Distribution Equipment T ier 2 training.


Medium Voltage Metal Clad Switchgear Code: EDULDMVMCS

T ier: 1


Format: eLearning

DescriptionThis online course focuses on building a foundation of knowledge about medium voltage metal clad switchgear.


Podcasts Code: N/A

T ier: 1


Format: Audio Files



T ier 2201 Intermediate Series Code: EDULD201S03, 04, 05, 08

T ier: 2


Format: eLearning

DescriptionThe 201 Intermediate Series of online learning is designed to add to the 101 Basics foundation by providing detailed information about specific Eaton products. The following 201 Intermediate Series of online courses apply to the industrial facility / assemblies market segment:• 201 Intermediate Series Module 03: Adjustable Frequency Drives• 201 Intermediate Series Module 04: Safety Switches• 201 Intermediate Series Module 05: Series G Circuit Breakers• 201 Intermediate Series Module 08: Integrated Facility Systems• 201 Intermediate Series Module 09: Motor Control Centers• 201 Intermediate Series Module 10: Lighting and Load Control


Arc Flash and Solutions Code: EDULDAFS

T ier: 2


Format: eLearning




Automatic Transfer Switches Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:

February 24th 2:00 p.m. eastern

DescriptionThis Web Session will bring attendees up to date with the latest automatic transfer switch product enhancements. Providing partici-pants with increased product knowledge and sales tips, participants will feel confident in selecting the best solutions for their customers.


Busway Overview Code: EDULDBUS

T ier: 2


Format: eLearning

DescriptionThis online course is designed to provide an overview of Eaton’s offering of busway products.


Busway T ier 2 Code: EDUDCBUST2

T ier: 2

Duration: 12 hours



April 12–13 San Diego, CA October 11–12 Westampton, NJ

DescriptionThis 11⁄2-day course focuses on basic to intermediate product training for low voltage Pow-R-Way III busway and non-segregated phase bus duct, including specification review. This course focuses solely on delivering a solid understanding of the Eaton product through instructor-led discussions, hands-on exercises with the product, takeoffs and Bid Manager layout tool utilization. Also covered will be cable and conduit comparisons to busway as well as other Eaton busway product line services.

Low Voltage Switchgear Assemblies Code: EDULDLVSA

T ier: 2


Format: eLearning

DescriptionThis online course is designed to provide an overview of Eaton’s offering of low voltage switchgear.


Low Voltage Switchgear Update Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and Time:

March 10 2:00 p.m. eastern

DescriptionThis instructor-led Web Session is a great opportunity to learn about important updates, product enhancements, and new solution introductions.




Low Voltage Switchgear T ier 2 Code: EDUEPLVAT2

T ier: 2

Duration: 16 hours



May 25–26 Asheville, NC October 26–27 Portland, OR

DescriptionThis 2-day course focuses on a basic to intermediate level of product understanding for low voltage switchgear and focuses on delivering a solid understanding of the Eaton product. Participants will interpret intermediate customer specifications and perform a Magnum DS switchgear configuration using Bid Manager. A product presentation, hands-on exercises, Bid Manager exercises, meeting with plant personnel, and a shop tour will assist in building product knowledge.

Medium Voltage Distribution Equipment T ier 2Code: EDUEPMVDT2

T ier: 2

Duration: 16 hours



June 22–23 Greenwood, SC December 7–8 Portland, OR

DescriptionThis 2-day course focuses on a basic to intermediate level of product understanding for medium voltage distribution equipment, including MVS and MVA. Participants will interpret specifications and drawings, and perform an MVS configuration using Bid Manager. MVA will be covered in depth. A product presentation, hands-on exercises, meeting with plant personnel, and a shop tour will assist in building product knowledge.

Medium Voltage Motor Control (AMPGARD) T ier 2Code: EDUEPAMPT2

T ier: 2

Duration: 16 hours



May 18–19 Portland, OR November 15–16 Asheville, NC

DescriptionThis 2-day course focuses on a basic to intermediate level of product understanding for AMPGARD medium voltage motor control and focuses on delivering a solid understanding of the Eaton product. Participants will interpret customer specifications and drawings and perform an AMPGARD configuration using Bid Manager to produce a bid package. A product presentation, hands-on exercises, Bid Manager exercises, meeting with plant personnel, and a shop tour will assist in building product knowledge.

Medium Voltage Switchgear Update Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and Time:

June 9 2:00 p.m. eastern




Medium Voltage Motor Control Update Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and Time:

August 11 2:00 p.m. eastern



Motor Control Centers Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and Time:

July 14 2:00 p.m. eastern

DescriptionThis Web Session will bring attendees up to date with the latest offerings in our Motor Control Center product line. Presenting participants with increased product knowledge and sales tips, participants will feel confident in providing their customers the best solutions in motor control.


Motor Control Centers T ier 2 Code: EDUDPMCCT2

T ier: 2

Duration: 16 hours



March 17–18 Houston, TX September 15–16 Chicago, IL

DescriptionThis 2-day course focuses on a basic to intermediate level of product understanding of motor control centers (MCCs) as well as a brief overview of basic motor control and individual enclosed control products. This course focuses solely on delivering a solid understanding of the Eaton product as participants will interpret customer specifications and perform at least two configurations using Bid Manager to produce a bid package.

Protective Relays and Predictive Diagnostics T ier 2 Code: EDUEQPRPDT2

T ier: 2

Duration: 12 hours



March 23–24 Asheville, NC July 20–21 Portland, OR

DescriptionThis 11⁄2-day intermediate workshop builds on distribution equipment knowledge and will cover the core protective relay and predictive diagnostic products available for industrial and commercial applications. Participants will identify key industrial and commercial applications, and learn how to select and properly apply protective relays and predictive diagnostics products.

Series G High Performance Molded Case Circuit Breakers Code: EDULDSG

T ier: 2


Format: eLearning

DescriptionThis online course is designed to add to the Series G circuit breaker course by providing detailed information about Eaton’s Series G high performance molded case circuit breakers.




Series NRX Power Circuit Breakers Code: EDULDNRX

T ier: 2

Duration: 1 hour

Format: eLearning

DescriptionThis online course will cover ratings, applications, patented technologies and tools for this circuit breaker platform. The session will define, identify and discuss the application and product solutions that Eaton’s Series NRX circuit breaker is offering to the marketplace.


Solid State Metering and Software T ier 2 Code: EDUEQMST2

T ier: 2

Duration: 16 hours




DescriptionThis 2-day intermediate workshop builds on distribution equipment knowledge and will cover the core solid state metering products available for industrial and commercial applications. Participants will identify key industrial and commercial applications, and learn how to select and properly apply metering products, as well as receive an introduction to Eaton›s Power Management software solutions.


T ier: 2

Duration: 1 hour




T ier 3Busway T ier 3 Code: EDUAPBUST3

T ier: 3

Duration: 12 hours


Dates and Location:

September 20–21 Greenwood, SC

DescriptionThis 11⁄2-day course focuses on the advanced level of product understanding of busway where teams of participants will be measuring and proposing solutions including Low Voltage Pow-R-Way III busway and non-segregated phase bus duct. Teams will measure both types of busway in order to produce a Bid Manager configuration and a proposal for the customer, complete with layout measurements.


T ier: 3

Duration: 16 hours



February 22–23 Portland, OR September 20–21 Asheville, NC

DescriptionThis 2-day (with option for 3 days) course focuses on an intermediate to advanced level of product understanding for low voltage switchgear. Participants will interpret customer specifications and drawings, perform at least two Magnum DS switchgear configurations using Bid Manager to produce a standard takeoff bid package. A product presentation, hands-on exercises, a Bid Manager workshop, meeting with plant personnel, and a shop tour will assist in building product knowledge. Participants will leave this session with a detailed competitive comparison. There will be an optional day of training on Unit Substation and Padmount transformers. See course code EDUEPXFMRT3 for details on the Power Transformers T ier 3 course.


Medium Voltage Distribution Equipment T ier 3 Code: EDUEPMVDT3

T ier: 3

Duration: 16 hours



March 29–30 Greenwood, SC August 24–25 Portland, OR

DescriptionThis 2-day course focuses on an intermediate to advanced level of product understanding for medium voltage distribution equipment, including MVA and MVS. This course revolves around two of the most important items of interest for customers and specifying engineers; safety and space-savings. There will be a product presentation, hands-on exercises, a Bid Manager workshop on MEF, UPC and MVS gear, interpretation of challenging specifications, and discussions on value-added options for customer focused solutions. Participants meet plant personnel, take a shop tour to assist in building product knowledge and leave the session with a detailed competitive comparison.

Medium Voltage Motor Control (AMPGARD) T ier 3Code: EDUEPAMPT3

T ier: 3

Duration: 16 hours


Date and Location:

February 15–16 Asheville, NC

DescriptionThis 2-day course focuses on an intermediate to advanced level of product understanding for AMPGARD medium voltage motor control. Students will interpret challenging customer specifications and drawings to perform at least two configurations using Bid Manager to produce a bid package. A product presentation, hands-on exercises, a Bid Manager workshop, meeting with plant personnel, and a shop tour will assist in building product knowledge. Students will leave this session with a detailed competitive comparison.


T ier: 3

Duration: 16 hours



April 27–28 Houston, TX November 30– December 1 Chicago IL

DescriptionThis 2-day course focuses on an intermediate to advanced level of product understanding for motor control centers (MCCs). Students will interpret challenging customer specifications and produce at least two communicating MCC configurations using Bid Manager to produce a bid package. Detailed product information and discussions about competitive situations in the marketplace will assist in building product knowledge.

Power Transformers T ier 3 Code: EDUEPXFMRT3

T ier: 3

Duration: 8 hours



February 24 Portland, OR September 22 Asheville, NC

DescriptionThis one-day course focuses on learning the difference between substation and padmount transformer categories, cooling media types, typical customers and applications, and identifying opportunities.



T ier 4PDCA Gear Head Training T ier 4 Code: EDUEPGEARHEAD4

T ier: 4

Duration: 36 hours



Invite only Asheville, NC Invite only Greenwood, SC

DescriptionThis course is the culmination of the PDCA T ier training program and is intended to provide Gear Head team members with focused training designed to meet their advanced sales, specialty and product knowledge needs. Product line, plant design, product training and marketing team members lead this week of training, covering various PDCA products and resources.

Note:N ParticipantsmustbenominatedbytheirDistrictManagerandinvitedtoattendthistraining .

Power Xpert / PowerNet / Foreseer BasicsCode: EDUCQPNB2

T ier: 4

Duration: 32 hours



March 15–18 Warrendale, PA May 17–20 Warrendale, PA September 13–16 Warrendale, PA November 15–18 Warrendale, PA

DescriptionThis advanced specialty course will provide the attendee with the necessary hands-on skills and tools to configure the Power Xpert software through its component pieces of PowerNet and Foreseer server software and their associated communication hardware and devices.

Note:N Thefourthdayofthistrainingisrequiredforstart-upengineersandsystemintegratorsforcertificationexamtesting .Endusers,distributorsandsalesonlyattendthreedays .

CEU Credits: 3.2 Contact: [email protected]


Light Commercial /Construction FocusLearning opportunities listed in the Light Commercial / Construction category apply to roles that sell or support the construction market segment. Additional segment learning opportunities will apply for specific markets and roles. To complete your training plan, we suggest that you also refer to the courses in the General (All Segments) category.


T ier 1• 101 Basics Series • Games and Puzzles • Job Aids • Podcasts

T ier 2• 201 Intermediate Series • Arc Flash and Solutions • Automatic Transfer Switches • Bid Manager Take-offs • Busway Overview • Busway T ier 2 • Commercial Construction Products Update • Commercial Construction Workshop T ier 2 (Employees) • Distributor Focused Workshop: Construction Products T ier 2 • Low Voltage Switchgear Assemblies • Low Voltage Switchgear T ier 2 • Motor Control Centers • Motor Control Centers T ier 2 • Panelboards and Switchboards • Series NRX Power Circuit Breakers • Solid State Metering and Software T ier 2• Web Session Archives

T ier 3• Busway T ier 3 • Commercial Construction Workshop T ier 3• Low Voltage Switchgear T ier 3 • Motor Control Centers T ier 3 • Power Transformers T ier 3

T ier 4• Design Build Workshop

T ier 1101 Basics Series Code: EDULA101BS04, 06 – 15, 19 – 22, 27 – 29

T ier: 1


Format: eLearning

DescriptionThe following 101 Basics Series of online courses apply to the light commercial / construction market segment:• 101 Basics Series Module 4: Transformers• 101 Basics Series Module 6: Medium Voltage Power

Circuit Breakers• 101 Basics Series Module 7: Low Voltage Power Circuit Breakers• 101 Basics Series Module 8: Molded Case Circuit Breakers• 101 Basics Series Module 9: Miniature Circuit Breakers and

Supplementary Protectors• 101 Basics Series Module 12: Safety Switches• 101 Basics Series Module 13: Panelboards and Switchboards• 101 Basics Series Module 14: Busway• 101 Basics Series Module 15: Power Management• 101 Basics Series Module 19: Starters and Contactors• 101 Basics Series Module 20: Adjustable Frequency Drives• 101 Basics Series Module 21: Reduced Voltage Starters• 101 Basics Series Module 22: Packaged Control: MCCs and

Enclosed Control• 101 Basics Series Module 27: Medium Voltage

Switchgear Assembly• 101 Basics Series Module 28: Surge Protection and



Light Commercial /Construction Focus continued



T ier: 1


Format: Web

Available: 24/7 via JOE > Eaton Functions > Sales and Marketing > Electrical Learning Connection.

DescriptionThese Games and Puzzles get your mind working and familiar with key terms, features and accessories associated with our products and services. Try out Eaton Millionaire, Eatonopoly, The Eaton Open, Eaton Jeopardy or Label that Component for a different way to get acquainted with Eaton solutions. Game on!

Job Aids Code: N/A

T ier: 1




DescriptionWe have a variety of job aids that support your daily work. Job aids are a quick reference of information that supports your daily work. They can be instructions on who to contact for a specific type of training, a list of frequently asked questions or a product comparison.

Podcasts Code: N/A

T ier: 1


Format: Audio Files



T ier 2201 Intermediate Series Code: EDULD201S02–08

T ier: 2


Format: eLearning

DescriptionThe 201 Intermediate Series of online learning is designed to add to the 101 Basics foundation by providing detailed information about specific Eaton products. The following 201 Intermediate Series of online courses apply to the Light Commercial and Construction market segments:• 201 Intermediate Series Module 02: Residential Back-up

Power Systems• 201 Intermediate Series Module 03: Adjustable Frequency Drives• 201 Intermediate Series Module 04: Safety Switches• 201 Intermediate Series Module 05: Series G Circuit Breakers• 201 Intermediate Series Module 06: Residential Surge Protection• 201 Intermediate Series Module 07: Residential Structured Wiring• 201 Intermediate Series Module 08: Integrated Facility Systems• 201 Intermediate Series Module 09: Motor Control Centers• 201 Intermediate Series Module 10: Lighting and Load Control


Arc Flash and Solutions Code: EDULDAFS

T ier: 2


Format: eLearning




Automatic Transfer Switches Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:


DescriptionThis Web Session will bring attendees up to date with the latest Automatic Transfer Switch product enhancements. Providing partici-pants with increased product knowledge and sales tips, participants will feel confident in selecting the best solutions for their customers.


Busway Overview Code: EDULDBUS

T ier: 2


Format: eLearning

DescriptionThis online course is designed to provide an overview of Eaton’s offering of busway products.


Busway T ier 2 Code: EDUDCBUST2

T ier: 2

Duration: 12 hours



April 12–13 San Diego, CA October 11–12 Westampton, NJ

DescriptionThis 11⁄2 day course focuses on basic to intermediate product training for low voltage Pow-R-Way III busway and non-segregated phase bus duct, including specification review. This course focuses solely on delivering a solid understanding of the Eaton product through instructor-led discussions, hands-on exercises with the product, takeoffs and Bid Manager layout tool utilization. Also covered will be cable and conduit comparisons to busway as well as other Eaton busway product line services.

Commercial Construction Products Update Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:

April 7th 2:00 p.m. eastern

DescriptionThis Web Session will bring attendees up to date with Eaton’s newest product offerings for successful selling in the commercial construction markets. Becoming familiar with our latest products will assist participants in quoting complete packages to their contractors.


Commercial Construction Workshop T ier 2 (Employees) Code: EDUECCCWT2

T ier: 2

Duration: 16 hours




DescriptionThis 2-day intermediate course focuses on the application and quotation of products designed for the Commercial/Construction market, including molded case circuit breakers, safety switches, transformers, panelboards and switchboards. An introduction to integrated facility systems (IFS) will also be provided. A combination of instructor-led discussions, hands-on exercises, quotation takeoffs, and shop tours will be utilized to demonstrate key product information



Distributor Focused Workshop: Construction Products T ier 2 Code: EDUDFWC

T ier: 2

Duration: 8 hours


February 2 Charlotte, NC March 2 San Antonio, TX June 8 St. Louis, MO June 22 Boston, MA August 24 Seattle, WA November 9 Minneapolis, MN December 7 Los Angeles, CA

DescriptionThe Distributor Focused Workshop: Construction Products is the second day of this 3-day regionally located workshop. Participants can attend one, two or all three days of the workshop depending on their market focus and training need. This day of the workshop provides intermediate level training and is designed to familiarize the audience with Eaton›s core products designed for the commercial / construction market.

Low Voltage Switchgear Assemblies Code: EDULDLVSA

T ier: 2


Format: eLearning

DescriptionThis online course is designed to provide an overview of Eaton’s offering of low voltage switchgear



T ier: 2

Duration: 16 hours



May 25–26 Asheville, NC October 26–27 Portland, OR

DescriptionThis 2-day course focuses on a basic to intermediate level of product understanding for low voltage switchgear and focuses on delivering a solid understanding of the Eaton product. Participants will interpret intermediate customer specifications and perform a Magnum DS switchgear configuration using Bid Manager. A product presentation, hands-on exercises, Bid Manager exercises, meeting with plant personnel, and a shop tour will assist in building product knowledge.

Motor Control Centers Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and Time:


DescriptionThis Web Session will bring attendees up to date with the latest offerings in our motor control center product line. Presenting participants with increased product knowledge and sales tips, participants will feel confident in providing their customers the best solutions in motor control.




T ier: 2

Duration: 16 hours




DescriptionThis 2-day course focuses on a basic to intermediate level of product understanding of motor control centers (MCCs) as well as a brief overview of basic motor control and individual enclosed control products. This course focuses solely on delivering a solid understanding of the Eaton product as participants will interpret customer specifications and perform at least two configurations using Bid Manager to produce a bid package.

Panelboards and Switchboards Update Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and Time:

December 8 2:00 p.m. eastern

DescriptionThis Web Session will bring attendees up to date with the latest product enhancements and additions offered by the panelboard and switchboard product lines. Participants will leave with a better understanding of which P and S solutions best match their customer needs.


Series NRX Power Circuit Breakers Code: EDULDNRX

T ier: 2

Duration: 1 hour

Format: eLearning

DescriptionThis online course will cover ratings, applications, patented technologies and tools for this circuit breaker platform. The session will define, identify and discuss the application and product solutions that Eaton’s Series NRX circuit breaker is offering to the marketplace.


Solid State Metering and Software T ier 2Code: EDUEQMST2

T ier: 2

Duration: 16 hours




DescriptionThis 2-day intermediate workshop builds on distribution equipment knowledge and will cover the core solid state metering products available for industrial and commercial applications. Participants will identify key industrial and commercial applications, and learn how to select and properly apply metering products, as well as receive an introduction to Eaton’s Power Management software solutions.


T ier: 2

Duration: 1 hour






T ier 3Busway T ier 3 Code: EDUAPBUST3

T ier: 3

Duration: 12 hours


Dates and Location:

September 20–21 Greenwood, SC

DescriptionThis 11⁄2-day course focuses on the advanced level of product understanding of busway where teams of participants will be measuring and proposing solutions including low voltage Pow-R-Way III busway and non-segregated phase bus duct. Teams will measure both types of busway in order to produce a Bid Manager configuration and a proposal for the customer, complete with layout measurements.

Commercial Construction Workshop T ier 3Code: EDUDCCCWT3

T ier: 3

Duration: 20 hours



May 24–26 Atlanta, GA November 1–3 Milwaukee, WI

DescriptionThis 21⁄2-day advanced workshop focuses on the application and quotation of products designed for the Commercial / Construction market, including automatic transfer switches (ATS), panelboards, switchboards, integrated facility systems (IFS), motor control centers (MCCs), and aftermarket products. Participants will also learn more about project management methodology. Throughout this course, a combination of instructor-led discussions, hands-on exercises, and Bid Manager quotation take-offs will be utilized to demonstrate key product information.


T ier: 3

Duration: 16 hours



February 22–23 Portland, OR September 20–21 Asheville, NC

DescriptionThis 2-day (with option for 3 days) course focuses on an intermediate to advanced level of product understanding for low voltage switchgear. Participants will interpret customer specifications and drawings, perform at least two Magnum DS switchgear configurations using Bid Manager to produce a standard takeoff bid package. A product presentation, hands-on exercises, a Bid Manager workshop, meeting with plant personnel, and a shop tour will assist in building product knowledge. Participants will leave this session with a detailed competitive comparison. There will be an optional day of training on unit substation and padmount transformers. See course code EDUEPXFMRT3 for details on the Power Transformers T ier 3 course.


Motor Control Centers, T ier 3 Code: EDUDPMCCT3

T ier: 3

Duration: 16 hours



April 27–28 Houston, TX November 30– December 1 Chicago, IL

DescriptionThis 2-day course focuses on an intermediate to advanced level of product understanding for motor control centers (MCCs). Students will interpret challenging customer specifications and produce at least two communicating MCC configurations using Bid Manager to produce a bid package. Detailed product information and discussions about competitive situations in the marketplace will assist in building product knowledge.

Power Transformers T ier 3 Code: EDUEPXFMRT3

T ier: 3

Duration: 8 hours



February 24 Portland, OR September 22 Asheville, NC

DescriptionThis one-day course focuses on learning the difference between substation and padmount transformer categories, cooling media types, typical customers and applications, and identifying opportunities.

T ier 4Design Build Workshop Code: EDUECDB12

T ier: 4

Duration: 16 hours



April 12–13 Orlando, FL August 2–3 Phoenix, AZ

DescriptionThe 2-day Design Build Workshop is an advanced course that familiarizes Eaton salespeople with the skill set needed to target the “Design Build” marketplace. Classroom exercises and instructor-led discussions will step each participant through the methodology and philosophy of the Design Build sale. Team based exercises allow attendees to practice their new skills through the creation of a Design Build package for a large construction project.

Note:N SeeEatonUniversitycoursedescriptionforprerequisitesandrequirementstoattendtheDesignBuildWorkshop .


ResidentialFocusLearning opportunities listed in the Residential category apply to roles that sell or support the residential market segment. Additional segment learning opportunities will apply for specific markets and roles. To complete your training plan, we suggest that you also refer to the courses in the General (All Segments) category.


T ier 1• 101 Basics Series • Games and Puzzles • Job Aids • Podcasts

T ier 2• 201 Intermediate Series • Arc Fault Circuit Interrupters • Distributor Focused Workshop: Residential Products T ier 2• ECCN Program Update • Residential Generator Update • Residential Flex Center Update • Residential Specialty Products • Residential Surge Protection Devices Update• Residential Product Workshop T ier 2 • Web Session Archives

T ier 3• Residential Product Workshop T ier 3 (Distributor)• Residential Solutions T ier 3 (Employees)• Residential Structured Wiring T ier 3

T ier 1101 Basics Series Code: EDULA101BS08–14, 28–29

T ier: 1


Format: eLearning

DescriptionThe following 101 Basics Series of online courses apply to the residential market segment:• 101 Basics Series Module 8: Molded Case Circuit Breakers• 101 Basics Series Module 9: Miniature Circuit Breakers and

Supplementary Protectors• 101 Basics Series Module 10: Loadcenters• 101 Basics Series Module 11: Meter Centers• 101 Basics Series Module 12: Safety Switches• 101 Basics Series Module 13: Panelboards and Switchboards• 101 Basics Series Module 14: Busway• 101 Basics Series Module 28: Surge Protection and




T ier: 1


Format: Web




Job Aids Code: N/A

T ier: 1




DescriptionJob aids are a quick reference of information that supports your daily work. They can be instructions on whom to contact for a specific type of training, a list of frequently asked questions or a product comparison.

Podcasts Code: N/A

T ier: 1


Format: Audio Files



T ier 2201 Intermediate Series Code: EDULD201S04, 06 – 07

T ier: 2


Format: eLearning

DescriptionThe 201 Intermediate Series of online learning is designed to add to the 101 Basics foundation by providing detailed information about specific Eaton products. The following 201 Intermediate Series of online courses apply to the residential market segment:• 201 Intermediate Series Module 04: Safety Switches• 201 Intermediate Series Module 06: Residential Surge Protection• 201 Intermediate Series Module 07: Residential Structured Wiring

Arc Fault Circuit Interrupters Code: EDULDAFCI

T ier: 2


Format: eLearning

DescriptionThis online course is designed to explain arc fault circuit interrupters and provide an overview of Eaton’s product offering.


Distributor Focused Workshop: Residential Products T ier 2Code: EDUDFWR

T ier: 2

Duration: 8 hours



February 1 Charlotte, NC March 1 San Antonio, TX June 7 St. Louis, MO June 21 Boston, MA August 23 Seattle, WA November 8 Minneapolis, MN December 6 Los Angeles, CA

DescriptionThe Distributor Focused Workshop: Residential Products is the first day of this 3-day regionally located workshop. Participants can attend one, two or all three days of the workshop depending on their market focus and training need. This day of the workshop provides intermediate level training and is designed to familiarize the audience with Eaton core products designed for the residential market.

ResidentialFocus continued


ECCN Program Update Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:

May 12 2:00 p.m. eastern

DescriptionThis Web Session will make attendees aware of ECCN program enhancements. It will focus on distributor engagement and sharing the program with contractors. As a result of attending the session, participants will be able to detail the program benefits and services with their customers.


Residential Generator Update Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:

September 8 2:00 p.m. eastern

DescriptionAs hurricane season and winter approach, it is important for distributors to be aware of Eaton’s emergency power options. This Web Session focuses on residential generators and automatic transfer switches. After attending, participants will know the breadth of our offerings and how to sell the products.


Residential Flex Center Update Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:


DescriptionThis Web Session will detail the products, offerings, and capabilities of the Residential Flex Center in Lincoln, IL. Attendees will learn more about previous successful products which are now widely used, such as the retrofit interior, as well as products that are currently being developed.


Residential Specialty Products Code: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:


DescriptionThis Web Session will explore some of the Residential specialty products. Attendees will learn more about EMS, EVSE, generators and ATS, and structured wiring.


Residential Surge Protection Devices UpdateCode: N/A

T ier: 2

Duration: 1 hour

Format: Web Session

Date and T ime:


DescriptionThis Web Session will detail the changes to the residential surge protection devices due to the release of UL 1449 3rd Edition.


Residential Product Workshop T ier 2 Code: EDUERRPWT2

T ier: 2

Duration: 16 hours



February 15–16 Asheville, NC August 9–10 Asheville, NC

DescriptionThis 2-day intermediate course focuses on the application and quotation of products designed for the residential market, including breakers, loadcenters, metering, surge protection, and more. A combination of instructor-led discussions, hands-on exercises, and takeoffs will be utilized to familiarize electrical sales and support employees with the residential product industry and Eaton’s core residential product offering.



T ier: 2

Duration: 1 hour




T ier 3Residential Product Workshop T ier 3 (Distributor)Code: EDUDRRPWT3

T ier: 3

Duration: 16 hours



April 19–20 Warrendale, PA October 18–19 Warrendale, PA

DescriptionThis 2-day, advanced course is designed to further increase the knowledge of distributor sales and support professionals on Eaton’s residential products. Participants investigate new products, competitive features, applications, electrical code requirements and changes, and value-selling.

Residential Solutions T ier 3 (Employees)Code: EDUERSOLT3

T ier: 3

Duration: 16 hours


Dates and Location:

May 24–25 Warrendale, PA

DescriptionThis 2-day advanced course for electrical sales and support employees is designed to enhance knowledge of Eaton’s residential product offering. Participants will deep dive into competitive features, sizing guidelines and applications, selling to specific markets, electrical code and service entrance requirements and more, with a focus on selling Eaton’s residential product value.

Residential Structured Wiring T ier 3 Code: EDUDRSWT3

T ier: 3

Duration: 12 hours



Please reference Eaton University for 2011 dates and locations or contact [email protected]

DescriptionThis 11⁄2-day advanced course focuses on the Eaton structured wir-ing product used in residential applications. Product demonstrations, sales techniques and technical installation are incorporated to provide the working knowledge necessary for successful promotion of the residential structured wiring product offering.


Training Presentations and Resource MaterialsWe have created more than 65 PowerPoint presentations and additional resource materials that will help you lead training sessions with your customers. You can use these presentations for update, lunch-and-learn and other training activities.

The presentations are found in our learning site in JOE > Eaton Functions > Sales and Marketing > Electrical Learning Connection > Training Your Customer, and are listed by market segment and Information Technology (IT) systems. You will find the following product presentations along with additional tools, tips and resources to help you train your customers on our products, services and systems.

General (All Segments)• Aftermarket Solutions• Arc Flash Solutions• Basics of Electricity• Breaker Basics Session 1• Breaker Basics Session 2• Electrical Overview• How to Facilitate and Set Up Training Rooms• Molded Case Circuit Breaker Takeoff

Residential• AFCI Combination Circuit Breakers• Eaton Certified Contractor Network• Group Metering• Loadcenter Competitive Comparison• Loadcenters• Marina Power and Lighting• Meter Breakers• Power Outlet Panels• Residential Breakers• Residential Disconnects• Residential Safety Switches• Residential Surge Protection• Retrofit Interior Kits• Single Meter Sockets

Commercial Distribution• Automatic Transfer Switch Offerings• Basic Panelboards• Busway Overview• Busway Products and Services• Commercial Construction Products Update• Construction Products Diagram• Dry-Type Distribution Transformers Plans and Specs• Dry-Type Transformers• Dry-Type Transformers FAQ and Tips• Dry-Type Transformer Takeoff• Flex Center and Cleveland Plant Products• Integrated Facility Systems• Introduction to Panelboard Selection• Light Commercial Products Diagram• Medium Voltage Switches MVS Switchgear• Molded Case Circuit Breakers—Plans and Specs• Panelboards• Panelboards—Plans and Specs• Safety Switches• Safety Switch—Plans and Specs• Safety Switch and Disconnect Overview• Safety Switch FAQ and Tips• Selective Coordination Applications• Series C Molded Case Circuit Breaker Selection• Series Rating Applications Overview• Switchboards Simplified• Switching Device Flex Center• Transformer Impedance Tutorial


Industrial Control• Motor Basics• Motor Starter Basics• Series G Circuit Breakers• XT IEC Motor Control• Open Freedom Motor Control• Enclosed Freedom NEMA Control• Pushbuttons and Indicating Lights• Motor Protection• Motor Insight• Specialty Control• Durant Products• Soft Starter Basics• Soft Starter Applications• Introduction to Eaton’s Soft Starters• Adjustable Frequency Drive Basics• Adjustable Frequency Drive Applications• Introduction to Eaton’s Adjustable Frequency Drives• M22 Pushbuttons• Titan Limit Switches and Key Interlock Switches

Industrial Facility (Assemblies and Power Quality)• AMPGARD Medium Voltage Motor Control• Busway Overview• DT3000 Training—Facilitator and Participant• IQ Multipoint Energy Submeter II• Magnum DS Low Voltage Switchgear• Medium Voltage Switches MVS Switchgear• Motor Control Centers• MP3000• Power Factor Correction• Power Quality Solutions Overview• PQ Metering—IQ Meters 1• PQ Metering—IQ Meters 2• PQ Metering—Power Xpert• Selective Coordination Applications• Surge Protection Commercial• Surge Protection Industrial• Surge Protection Overview• Vac Clad VCP-W Switchgear

Bid Manager (Distributor)• Contact IT Learning Management

([email protected]) for additional proprietary application training materials.


Tablt 1. 101 Basics Strits

Module Number Course Title Course Code Basics

Industrial Control / OEM

Industrial Facility (Assemblies)

Light Commercial / Construction Residential

1 101 Basics Series Module 1: Series Introduction EDULA101BS01 n n n n n

2 101 Basics Series Module 2: Fundamentals of Electricity EDULA101BS02 n n n n n

3 101 Basics Series Module 3: Fundamentals of Electrical Distribution EDULA101BS03 n n n n n

4 101 Basics Series Module 4: Transformers EDULA101BS04 n n

5 101 Basics Series Module 5: Fundamentals of Circuit Breakers EDULA101BS05 n n n n n

6 101 Basics Series Module 6: Medium Voltage Power Circuit Breakers EDULA101BS06 n n n

7 101 Basics Series Module 7: Low Voltage Power Circuit Breakers EDULA101BS07 n n n

8 101 Basics Series Module 8: Molded Case Circuit Breakers EDULA101BS08 n n n n

9 101 Basics Series Module 9: Miniature Circuit Breakers and Supplementary Protectors

EDULA101BS09 n n n n

10 101 Basics Series Module 10: Loadcenters EDULA101BS10 n n

11 101 Basics Series Module 11: Meter Centers EDULA101BS11 n n

12 101 Basics Series Module 12: Safety Switches EDULA101BS12 n n n n

13 101 Basics Series Module 13: Panelboards and Switchboards EDULA101BS13 n n n

14 101 Basics Series Module 14: Busway EDULA101BS14 n n n

15 101 Basics Series Module 15: Power Management EDULA101BS15 n n

16 101 Basics Series Module 16: Fundamentals of Motors and Motor Control

EDULA101BS16 n n n n

17 101 Basics Series Module 17: Pushbuttons and Stacklights EDULA101BS17 n n

18 101 Basics Series Module 18: Terminal Blocks, Relays and T imers EDULA101BS18 n n

19 101 Basics Series Module 19: Starters and Contactors EDULA101BS19 n n n

20 101 Basics Series Module 20: Adjustable Frequency Drives EDULA101BS20 n n n

21 101 Basics Series Module 21: Reduced Voltage Starters EDULA101BS21 n n n

22 101 Basics Series Module 22: Packaged Control: MCCs and Enclosed Control

EDULA101BS22 n n n

23 101 Basics Series Module 23: Sensors, Limit Switches, Proximity and Photoelectric

EDULA101BS23 n n

24 101 Basics Series Module 24: Programmable Logic Controllers (PLCs) EDULA101BS24 n n

25 101 Basics Series Module 25: Electronic Operator Interface EDULA101BS25 n n

26 101 Basics Series Module 26: DeviceNet EDULA101BS26 n n

27 101 Basics Series Module 27: Medium Voltage Switchgear Assembly EDULA101BS27 n n

28 101 Basics Series Module 28: Surge Protection and Power Conditioning EDULA101BS28 n n n n

29 101 Basics Series Module 29: Transfer Switch Equipment EDULA101BS29 n n n

Appendix(eLearning)DescriptioneLearning is online courses available to employees 24/7 on the Eaton University Learning Management System. Many of these courses are pre-work for specific instructor-led programs, while others are designed for self-paced learning and/or support.

101 Basics SeriesThe 101 Basics Series introduces the basics of various electrical products. Tablt 1, below, helps guide your study plan based on your specific market focus.

How to Access eLearningEaton employees can access all online courses listed in this training directory via the My Applications drop-down menu in JOE by selecting Eaton University Classes and Registration. Distributors and customers can access the 101 Basics Series modules and mastery exams at www.Eaton.com > Electrical > Learning.


201 Intermediate SeriesThe 201 Intermediate Series of online learning is designed to add to the 101 Basics foundation by providing detailed information about specific Eaton products.

Tablt 2, below, provides a listing of the 201 Intermediate Series online courses as well as additional process, product and systems online courses.

Process, product and systemsMore than 50 online courses, with new topics continuously released.

Tablt 2. 201 Inotrmtdiaot Strits





3 201 Intermediate Series Module 03: Adjustable Frequency Drives EDULD201S03 n n n

4 201 Intermediate Series Module 04: Safety Switches EDULD201S04 n n n n

5 201 Intermediate Series Module 05: Series G Circuit Breakers EDULD201S05 n n

6 201 Intermediate Series Module 06: Residential Surge Protection EDULD201S06 n n

7 201 Intermediate Series Module 07: Residential Structured Wiring EDULD201S07 n n

8 201 Intermediate Series Module 08: Integrated Facility Systems EDULD201S08 n n

9 201 Intermediate Series Module 09: Motor Control Centers EDULD201S09 n

10 201 Intermediate Series Module 10: Lighting and Load Control EDULD201S10 n

T ier 2 Arc Fault Circuit Interrupters EDULDAFCI n

T ier 2 Arc Flash and Solutions EDULDAFS n n

T ier 1 Attacking the Gray Market Through Channel Policy EDULDGRAY n n n n n

T ier 1 Bid Manager 100A: Bid Manager Basics—English ESITABM100ALA1 n

T ier 1 Bid Manager 100A: Bid Manager Basics—Français EGITSBM100LC3 n

T ier 1 Bid Manager 100A: Bid Manager Basics—Español EGITSBM100LM2 n

T ier 1 Bid Manager 100A: Bid Manager Basics—Nederlands EGITSBM100LN4 n

T ier 1 Bid Manager 100S: Working with a Job (Eaton Sales)—English ESITSBM100SLA1 n

T ier 1 Bid Manager 100S: Working with a Job (Eaton Sales)—Français EGITSBM100LC3 n

T ier 1 Bid Manager 100S: Working with a Job (Eaton Sales)—Español EGITSBM100LM2 n

T ier 1 Bid Manager 100S: Working with a Job (Eaton Sales)—Nederlands EGITSBM100LN4 n

T ier 2 Bid Manager: Direct Order Entry, Distributor Process EGITABM130LU1 n

T ier 2 Bid Manager: Direct Request for Quote, Distributor Process EGITABM131LU1 n

T ier 2 Bid Manager: Sales Response to a Direct Request for Quote (DRFQ) EGITABM132LU1 n

T ier 2 Busway Overview EDULDBUS n n

T ier 1 Cognos 100: Cognos Overview EGITICG100LA1 n

T ier 2 Cognos 8—Analysis Studio Focused Analysis C8BASFA302 n

T ier 2 Cognos 8—Analysis Studio Fundamentals C8BASF300 n

T ier 2 Cognos 8—BI Analysis Studio Crosstab Layouts C8BASCL301 n

T ier 2 Cognos 8—BI Analysis Studio Investigation Tools C8BASIT303 n

T ier 2 Cognos 8—BI Cognos Connection for Consumers C8BCC100 n

T ier 2 Cognos 8—BI Query Studio (200) C8BQS200 n

Appendix(eLearning) continued


DescriptionTablt 3, below continues the listing of process, product and systems online courses.

How to Access eLearningEaton employees can access all online courses listed in this training directory via the My Applications drop-down menu in JOE by selecting Eaton University Classes and Registration. Distributors and customers can access the 101 Basics Series modules and mastery exams at www.Eaton.com > Electrical > Learning.

Tablt 3. 201 Inotrmtdiaot Strits, cNnoinutd





T ier 1 CP101: Getting Started with Component Pricing EGITSCP101WU1 n

T ier 1 Component Pricing 120: CSP Review Process for Sales Engineers EGITSCP120LA1 n

T ier 1 CRM On Demand 100: Getting Started ESITICRMOD100LX1 n

T ier 1 CQM 101: Getting Started with CQM EGITICQ101WA1 n

T ier 2 CQM 201: Working with Warranty Issues in CQM EGITCQ201WA1 n

T ier 1 GV 101: Vista / Global Vista Introduction EGITIGV101WA1 n

T ier 2 Global Vista Customer Setup EGITIGV201WA1 n

T ier 2 Low Voltage Switchgear Assemblies EDULDLVSA n n

T ier 1 Medium Voltage Motor Control Components EDULDMVMCC n

T ier 1 Medium Voltage Vacuum Circuit Breaker Overview EDULEMVCB n

T ier 1 Motor Control Components Overview EDULEMC n

T ier 1 Oracle NAV100: Getting Started with Oracle EGITORNAV100LA1 n

T ier 1 Oracle NAV101: Basic Searching in Oracle EGITORNAV101LA1 n

T ier 1 Oracle NAV102: Basic Reporting in Oracle EGITORNAV102LA1 n

T ier 1 Oracle NAV105: Navigation Mastery Review EGITORNAV105LA1 n

T ier 1 Pricing Basics and Methods CAPBM n

T ier 1 Rebate Audit Program Overview EDULERAP n

T ier 2 Series G High Performance Molded Case Circuit Breaker EDULDSG n n

T ier 2 Series NRX EDULDNRX n n

T ier 2 Series Rating EDULDSR n

T ier 1 SMART 100: Getting Started with SMART EGITISM100LA1 n

T ier 1 SMART 110: Smart Reporting EGITISM110LA1 n

T ier 1 SMART 120: Customizing Smart EGITISM120LA1 n

T ier 1 Spreadsheet Uploader User Training EGITIGV140LA1 n

T ier 1 The Basics of Green EDULAGREEN n

T ier 1 Vistaline on the Web EGITAVO100WU1 n

T ier 1 Medium Voltage Metal Clad Switchgear Overview EDULDMVMCS n

T ier 2 Energy Evolution—Overview EDULDENERGY n

T ier 2 Energy Evolution—High Performance Green Buildings EDULDHPGB n

T ier 2 Energy Evolution—Renewable Energy EDULDRE n

T ier 2 Energy Evolution—Energy Efficiency EDULDEE n


Appendix(Web Sessions) Web Session AppendixWeb Sessions are 60-minute, instructor-led Web and teleconference training sessions on Eaton products, systems and/or processes.

How to Join a SessionEmployees can obtain the access details on the Web Session page of the Electrical Learning Connection at JOE > Eaton Functions > Sales and Marketing > Electrical Learning Connection.

Tablt 4. Wtb StssiNn Schtdult fNr 2011

Month Date Topic

January 13 Training Tools and Your Training Plan for 201120 Vistaline on the Web27 Eaton’s Learning Management System for Distributors Update

February 3 Using Training to Develop an Impactful APEX Development Plan10 Residential Surge Protection Devices Update17 XT IEC Control Products24 Automatic Transfer Switches Update

March 3 Bid Manager: Direct Order Entry (DOE) and Distributor Request for Quote (DRFQ)

10 Low Voltage Switchgear Update24 Leveraging Sales Resources

31 Q1 Bid Manager Release Update

April 7 Commercial Construction Products Update14 Advanced Sales Process21 Industrial Control Products Update

May 6 Doing Business with Eaton12 ECCN Program Update19 Sales Pricing Session

June 9 Medium Voltage Switchgear Update16 Web-Based Sales Reporting Tool30 Q2 Bid Manager Release Update

Month Date Topic

July 14 Motor Control Centers Product Update21 Advanced Sales Process28 Residential Specialty Products

August 11 Medium Voltage Motor Control Update18 Understanding North American Sales Financials

September 8 Residential Generator Update15 Leveraging Sales Resources22 Enclosed Control29 Q3 Bid Manager Release Update

October 13 Motor Protection Components20 Sales Reporting Update27 Residential Flex Center Update

November 10 Solid State Metering and Software Update17 Sales Pricing Session

December 8 Panelboards and Switchboards Update15 Q4 Bid Manager Release Update


MonthStart Date

Stop Date Course Title Course Code Location Segment

January 01/11/11 01/11/11 Bid Manager Introduction EGITDBM101U1 Lubbock, TX General (All Segments)

01/12/11 01/12/11 Bid Manager Advanced EGITDBM301U1 Lubbock, TX General (All Segments)

01/13/11 01/13/11 Training Tools and Your Training Plan for 2011 N/A Web Session General (All Segments)

01/19/11 01/20/11 Solid State Metering and Software T ier 2 EDUEQMST2 Atlanta, GA General (All Segments)

01/20/11 01/20/11 Power Systems Experience Center Tour EDUEGPSECT Warrendale, PA General (All Segments)

01/20/11 01/20/11 Vistaline on the Web N/A Web Session General (All Segments)

01/25/11 01/25/11 Bid Manager Introduction EGITDBM101U1 Calgary, AB General (All Segments)

01/26/11 01/26/11 Bid Manager Advanced EGITDBM301U1 Calgary, AB General (All Segments)

01/27/11 01/27/11 Eaton’s Learning Management System for Distributors Update N/A Web Session General (All Segments)

01/27/11 01/28/11 Introduction to Eaton’s Electrical Products EDUAGIEEP1 Pittsburgh, PA General (All Segments)

February 02/01/11 02/01/11 Distributor Focused Workshop: Residential T ier 2 EDUDFWR Charlotte, NC Residential

02/02/11 02/02/11 Distributor Focused Workshop: Construction T ier 2 EDUDFWC Charlotte, NC Light Commercial / Construction

02/03/11 02/03/11 Distributor Focused Workshop: Industrial Control T ier 2 EDUDFWI Charlotte, NC Industrial Control / OEM

02/03/11 02/03/11 Using Training to Develop an Impactful APEX Development Plan N/A Web Session General (All Segments)

02/08/11 02/08/11 Bid Manager Introduction EGITDBM101U1 Los Angeles, CA General (All Segments)

02/08/11 02/09/11 Project Management for Distributors EDUDGPMDT3 Grapevine, TX General (All Segments)

02/09/11 02/09/11 Bid Manager Advanced EGITDBM301U1 Los Angeles, CA General (All Segments)

02/10/11 02/10/11 Residential Surge Protection Devices Update N/A Web Session Residential

02/15/11 02/15/11 Bid Manager Introduction EGITDBM101U1 Knoxville, TN General (All Segments)

02/15/11 02/16/11 Medium Voltage Motor Control T ier 3 EDUEPAMPT3 Asheville, NC Industrial Facility (Assemblies)

02/15/11 02/16/11 Residential Product Workshop T ier 2 EDUERRPWT2 Asheville, NC Residential

02/16/11 02/16/11 Bid Manager Advanced EGITDBM301U1 Knoxville, TN General (All Segments)

02/16/11 02/16/11 Controlling the Construction Market T ier 2 EDUDICTCM2 Pittsburgh, PA Industrial Control / OEM

02/17/11 02/17/11 XT IEC Control Products N/A Web Session General (All Segments)

02/22/11 02/23/11 Low Voltage Switchgear T ier 3 EDUEPLVAT3 Portland, OR Industrial Facility (Assemblies)

02/24/11 02/24/11 Power Transformers T ier 3 EDUEPXFMRT3 Portland, OR Industrial Facility (Assemblies)

02/24/11 02/24/11 Automatic Transfer Switches Update N/A Web Session Industrial Facility / Construction

March 03/01/11 03/01/11 Distributor Focused Workshop: Residential T ier 2 EDUDFWR San Antonio, TX Residential

03/02/11 03/02/11 Distributor Focused Workshop: Construction T ier 2 EDUDFWC San Antonio, TX Light Commercial / Construction

03/03/11 03/03/11 Bid Manager: Direct Order Entry (DOE) and Distributor Request for Quote (DRFQ)

N/A Web Session General (All Segments)


03/03/11 03/03/11 Distributor Focused Workshop: Industrial Control T ier 2 EDUDFWI San Antonio, TX Industrial Control / OEM

03/07/11 03/08/11 Project Management T ier 3 ETNPMT3 Asheville, NC General (All Segments)

03/10/11 03/10/11 Low Voltage Switchgear Update N/A Web Session Industrial Facility (Assemblies)

03/15/11 03/16/11 Commercial Construction T ier 2 EDUECCCWT2 Houston, TX Light Commercial / Construction

03/15/11 03/18/11 PowerXpert / PowerNet / Foreseer Basics EDUCQPNB2 Warrendale, PA Industrial Facility (Assemblies)

03/17/11 03/18/11 Motor Control Centers T ier 2 EDUDPMCCT2 Houston, TX Industrial Facility / Construction

03/21/11 03/24/11 Aftermarket Products and Services T ier 4 EDUEQPRPDT2 Greenwood, SC/Asheville, NC

General (All Segments)

Appendix(Courses by Date)


MonthStart Date


March 03/22/11 03/22/11 Bid Manager Introduction EGITDBM101U1 Edison, NJ General (All Segments)

03/22/11 03/25/11 Field Sales Orientation Invitation Only Pittsburgh, PA General (All Segments)

03/23/11 03/23/11 Bid Manager Advanced EGITDBM301U1 Edison, NJ General (All Segments)

03/23/11 03/23/11 Distributor Focused Workshop: Industrial Control T ier 2 EDUDFWI Denver, CO Industrial Control / OEM

03/23/11 03/24/11 Protective Relays and Predictive Diagnostics T ier 2 EDUEQPRPDT2 Asheville, NC Industrial Facility (Assemblies)

03/24/11 03/24/11 Leveraging Sales Resources N/A Web Session General (All Segments)

03/29/11 03/30/11 Medium Voltage Distribution Equipment T ier 3 EDUDEPMVDT3 Greenwood, SC Industrial Facility (Assemblies)

03/30/11 03/31/11 Industrial Control Workshop T ier 2 EDUEIIC2 Milwaukee, WI Industrial Control / OEM

03/31/11 03/31/11 Q1 Bid Manager Release Update N/A Web Session General (All Segments)

April 04/05/11 04/06/11 Power Quality Solutions T ier 3 EDUDPQST3 Warrendale, PA General (All Segments)

04/07/11 04/07/11 Commercial Construction Products Update N/A Web Session Light Commercial / Construction

04/12/11 04/13/11 Busway T ier 2 EDUDCBUST2 San Diego, CA Industrial Facility / Construction

04/12/11 04/13/11 Design Build Workshop EDUECDB12 Orlando, FL Light Commercial / Construction

04/14/11 04/14/11 Advanced Sales Process N/A Web Session General (All Segments)

04/19/11 04/19/11 Bid Manager Introduction EGITDBM101U1 Indianapolis, IN General (All Segments)

04/19/11 04/20/11 Residential Product Workshop T ier 3 (Distributor) EDUDRRPWT3 Warrendale, PA Residential

04/20/11 04/20/11 Bid Manager Advanced EGITDBM301U1 Indianapolis, IN General (All Segments)

04/21/11 04/21/11 Industrial Control Products Update N/A Web Session General (All Segments)

04/26/11 04/26/11 Controlling the Construction Market T ier 2 EDUDICTCM2 Minneapolis, MN Industrial Control / OEM

04/26/11 04/27/11 Project Management for Distributors EDUDGPMDT3 Wilsonville, OR General (All Segments)

04/27/11 04/28/11 Motor Control Centers T ier 3 EDUDPMCCT3 Houston, TX Industrial Facility (Assemblies)

May 05/03/11 05/03/11 Bid Manager Introduction EGITDBM101U1 Dallas, TX General (All Segments)

05/04/11 05/04/11 Bid Manager Advanced EGITDBM301U1 Dallas, TX General (All Segments)

05/04/11 05/04/11 Fundamentals of Electrical Sales EDUEGFES1 Asheville, NC General (All Segments)

05/06/11 05/06/11 Doing Business with Eaton N/A Web Session General (All Segments)



05/12/11 05/12/11 ECCN Program Update N/A Web Session Residential

05/18/11 05/19/11 Medium Voltage Motor Control T ier 2 EDUDPAMPT2 Portland, OR Industrial Facility (Assemblies)

05/19/11 05/19/11 Sales Pricing Session N/A Web Session General (All Segments)


05/24/11 05/25/11 Residential Solutions T ier 3 EDUERSOLT3 Warrendale, PA Residential

05/24/11 05/26/11 Commercial Construction T ier 3 EDUDCCCWT3 Atlanta, GA Light Commercial / Construction

05/25/11 05/26/11 OEM Solutions T ier 2 EDUDIOEM2 Portland, OR Industrial Control / OEM

05/25/10 05/26/11 Low Voltage Switchgear T ier 2 EDUDPLVAT2 Asheville, NC Industrial Facility (Assemblies)

June 06/07/11 06/07/11 Distributor Focused Workshop: Residential T ier 2 EDUDFWR St. Louis, MO Residential

06/08/11 06/08/11 Distributor Focused Workshop: Construction T ier 2 EDUDFWC St Louis, MO Light Commercial / Construction

06/09/11 06/09/11 Distributor Focused Workshop: Industrial Control T ier 2 EDUDFWI St. Louis, MO Industrial Control / OEM

06/09/11 06/09/11 Medium Voltage Switchgear Update N/A Web Session Industrial Facility (Assemblies)

06/15/11 06/16/11 Solid State Metering and Software T ier 2 EDUEQMST2 Chicago, IL General (All Segments)

06/16/11 06/16/11 Web-Based Sales Reporting Tool N/A Web Session General (All Segments)

06/21/11 06/21/11 Distributor Focused Workshop: Residential T ier 2 EDUDFWR Boston, MA Residential

06/22/11 06/22/11 Distributor Focused Workshop: Construction T ier 2 EDUDFWC Boston, MA Light Commercial / Construction

06/23/11 06/23/11 Distributor Focused Workshop: Industrial Control T ier 2 EDUDFWI Boston, MA Industrial Control / OEM

06/22/11 06/23/11 Medium Voltage Distribution Equipment T ier 2 EDUEPMVDT2 Greenwood, SC Industrial Facility (Assemblies)


Appendix(Courses by Date) continued


MonthStart Date


July 07/07/11 07/07/11 Power Systems Experience Center Tour EDUEGPSECT Warrendale, PA General (All Segments)

07/14/11 07/14/11 Motor Control Centers Update N/A Web Session Industrial Facility / Construction

07/20/11 07/21/11 Protective Relays and Predictive Diagnostics T ier 2 EDUEQPRPDT2 Portland, OR Industrial Facility (Assemblies)

07/21/11 07/21/11 Advanced Sales Process N/A Web Session General (All Segments)


07/26/11 07/26/11 Bid Manager Introduction EGITDBM101U1 Portland, OR General (All Segments)

07/27/11 07/27/11 Bid Manager Advanced EGITDBM301U1 Portland, OR General (All Segments)

07/27/11 07/28/11 Solid State Metering and Software T ier 2 EDUEQMST2 Burlington, ON General (All Segments)

07/28/11 07/28/11 Residential Specialty Products N/A Web Session Residential

August 08/02/11 08/03/11 Design Build Workshop EDUECDB12 Phoenix, AZ Light Commercial / Construction

08/09/11 08/09/11 Bid Manager Introduction EGITDBM101U1 Atlanta, GA General (All Segments)

08/09/11 08/10/11 Residential Product Workshop T ier 2 EDUERRPWT2 Asheville, NC Residential

08/10/11 08/10/11 Bid Manager Advanced EGITDBM301U1 Atlanta, GA General (All Segments)

08/10/11 08/11/11 OEM Solutions T ier 2 EDUDIOEM2 Chicago, IL Industrial Control / OEM

08/11/11 08/11/11 Medium Voltage Motor Control Update N/A Web Session Industrial Facility (Assemblies)

08/18/11 08/18/11 Understanding North American Sales Financials N/A Web Session General (All Segments)

08/23/11 08/23/11 Distributor Focused Workshop: Residential T ier 2 EDUDFWR Seattle, WA Residential

08/24/11 08/24/11 Distributor Focused Workshop: Construction T ier 2 EDUDFWC Seattle, WA Residential

08/25/11 08/25/11 Distributor Focused Workshop: Industrial Control T ier 2 EDUDFWI Seattle, WA Industrial Control / OEM

08/24/11 08/25/11 Medium Voltage Distribution Equipment T ier 3 EDUDEPMVDT3 Portland, OR Industrial Facility (Assemblies)

September 09/08/11 09/08/11 Residential Generator Update N/A Web Session Residential

09/12/11 09/15/11 Aftermarket Products and Services T ier 4 EDUEQPRPDT2 Greenwood, SC / Asheville, NC

General (All Segments)

09/13/11 09/14/11 Commercial Construction T ier 2 EDUECCCWT2 Chicago, IL Light Commercial / Construction

09/13/11 09/14/11 OEM Solutions T ier 3 EDUDIOEM3 Philadelphia, PA Industrial Control / OEM


09/15/11 09/15/11 Leveraging Sales Resources N/A Web Session General (All Segments)

09/15/11 09/16/11 Motor Control Centers T ier 2 EDUDPMCCT2 Chicago, IL Industrial Facility / Construction

09/20/11 09/20/11 Bid Manager Introduction EGITDBM101U1 Des Moines, IA General (All Segments)

09/20/11 09/21/11 Busway T ier 3 EDUAPBUST3 Greenwood, SC Industrial Facility / Construction

09/20/11 09/21/11 Low Voltage Switchgear T ier 3 EDUEPLVAT3 Asheville, NC Industrial Facility (Assemblies)

09/20/11 09/23/11 Field Sales Orientation Invitation Only Pittsburgh, PA General (All Segments)

09/21/11 09/21/11 Bid Manager Advanced EGITDBM301U1 Des Moines, IA General (All Segments)

09/22/11 09/22/11 Enclosed Control N/A Web Session General (All Segments)

09/22/11 09/22/11 Power Transformers T ier 3 EDUEPXFMRT3 Asheville, NC Industrial Facility (Assemblies)

09/27/11 09/28/11 Power Quality Solutions T ier 3 EDUDPQST3 Warrendale, PA General (All Segments)

09/28/11 09/29/11 Solid State Metering and Software T ier 2 EDUEQMST2 Los Angeles, CA General (All Segments)

09/28/11 09/29/11 Industrial Control Workshop T ier 2 EDUEIIC2 Milwaukee, WI Industrial Control / OEM




MonthStart Date


October 10/11/11 10/12/11 Project Management for Distributors EDUDGPMDT3 Baltimore, MD General (All Segments)

10/11/11 10/12/11 Busway T ier 2 EDUDCBUST2 Westampton, NJ Industrial Facility / Construction

10/13/11 10/13/11 Motor Protection Components N/A Web Session General (All Segments)

10/18/11 10/18/11 Bid Manager Introduction EGITDBM101U1 Toronto, ON General (All Segments)

10/18/11 10/19/11 Residential Product Workshop T ier 3 (Distributor) EDUDRRPWT3 Warrendale, PA Residential

10/19/11 10/19/11 Bid Manager Advanced EGITDBM301U1 Toronto, ON General (All Segments)

10/20/11 10/20/11 Sales Reporting Update N/A Web Session General (All Segments)

10/25/11 10/26/11 OEM Solutions T ier 3 EDUDIOEM3 Houston, TX Industrial Control / OEM

10/26/11 10/27/11 Low Voltage Switchgear T ier 2 EDUDPLVAT2 Portland, OR Industrial Facility (Assemblies)

10/27/11 10/27/11 Residential Flex Center Update N/A Web Session Residential

November 11/01/11 11/03/11 Commercial Construction T ier 3 EDUDCCCWT3 Milwaukee, WI Light Commercial / Construction

11/02/11 11/02/11 Introduction to Eaton’s Electrical Products EDUAGIEEP1 Asheville, NC General (All Segments)

11/02/11 11/02/11 Fundamentals of Electrical Sales EDUEGFES1 Pittsburgh, PA General (All Segments)

11/08/11 11/08/11 Bid Manager Introduction EGITDBM101U1 Hartford, CT General (All Segments)

11/08/11 11/08/11 Distributor Focused Workshop: Residential T ier 2 EDUDFWR Minneapolis, MN Residential

11/09/11 11/09/11 Bid Manager Advanced EGITDBM301U1 Hartford, CT General (All Segments)

11/09/11 11/09/11 Distributor Focused Workshop: Construction T ier 2 EDUDFWC Minneapolis, MN Light Commercial / Construction

11/10/11 11/10/11 Distributor Focused Workshop: Industrial Control T ier 2 EDUDFWI Minneapolis, MN Industrial Control / OEM

11/10/11 11/10/11 Solid State Metering and Software Update N/A Web Session General (All Segments)

11/15/11 11/16/11 Medium Voltage Motor Control T ier 2 EDUDPAMPT2 Asheville, NC Industrial Facility (Assemblies)


11/17/11 11/17/11 Sales Pricing Session N/A Web Session General (All Segments)

11/16/11 11/17/11 OEM Solutions T ier 2 EDUDIOEM2 Atlanta, GA Industrial Control / OEM

11/30/11 12/02/11 Motor Control Centers T ier 3 EDUDPMCCT3 Chicago, IL Industrial Facility (Assemblies)

December 12/01/11 12/01/11 Power Systems Experience Center Tour EDUEGPSECT Warrendale, PA General (All Segments)

12/06/11 12/06/11 Distributor Focused Workshop: Residential T ier 2 EDUDFWR Los Angeles, CA Residential

12/07/11 12/07/11 Distributor Focused Workshop: Construction T ier 2 EDUDFWC Los Angeles, CA Light Commercial / Construction

12/07/11 12/08/11 Medium Voltage Distribution Equipment T ier 2 EDUEPMVDT2 Portland, OR Industrial Facility (Assemblies)

12/08/11 12/08/11 Panelboards and Switchboards Update N/A Web Session Light Commercial / Construction

12/08/11 12/08/11 Distributor Focused Workshop: Industrial Control T ier 2 EDUDFWI Los Angeles, CA Industrial Control / OEM



LocationStart Date

Stop Date Course Title Course Code Segment

Asheville, NC 11/02/11 11/02/11 Introduction to Eaton’s Electrical Products EDUAGIEEP1 General (All Segments)

11/15/11 11/16/11 Medium Voltage Motor Control T ier 2 EDUDPAMPT2 Industrial Facility (Assemblies)

01/26/11 01/27/11 Medium Voltage Motor Control T ier 3 EDUEPAMPT3 Industrial Facility (Assemblies)

02/15/11 02/16/11 Residential Product Workshop T ier 2 EDUERRPWT2 Residential

03/07/11 03/08/11 Project Management T ier 3 ETNPMT3 General (All Segments)

03/23/11 03/24/11 Protective Relays and Predictive Diagnostics T ier 2 EDUEQPRPDT2 Industrial Facility (Assemblies)

05/04/11 05/04/11 Fundamentals of Electrical Sales EDUEGFES1 General (All Segments)

05/25/11 05/26/11 Low Voltage Switchgear T ier 2 EDUDPLVAT2 Industrial Facility (Assemblies)

08/09/11 08/10/11 Residential Product Workshop T ier 2 EDUERRPWT2 Residential

09/20/11 09/21/11 Low Voltage Switchgear T ier 3 EDUEPLVAT3 Industrial Facility (Assemblies)

09/22/11 09/22/11 Power Transformers T ier 3 EDUEPXFMRT3 Industrial Facility (Assemblies)

03/21/11 03/24/11 Aftermarket Products and Services T ier 4 EDUEQPRPDT2 General (All Segments)


Atlanta, GA 01/19/11 01/20/11 Solid State Metering and Software T ier 2 EDUEQMST2 General (All Segments)

05/24/11 05/26/11 Commercial Construction T ier 3 EDUDCCCWT3 Light Commercial / Construction

08/09/11 08/09/11 Bid Manager Introduction EGITDBM101U1 General (All Segments)

08/10/11 08/10/11 Bid Manager Advanced EGITDBM301U1 General (All Segments)

11/16/11 11/17/11 OEM Solutions T ier 2 EDUDIOEM2 Industrial Control / OEM

Baltimore, MD 10/10/11 10/11/11 Project Management for Distributors EDUDGPMDT3 General (All Segments)

Boston, MA 06/21/11 06/21/11 Distributor Focused Workshop: Residential T ier 2 EDUDFWR Residential

06/22/11 06/22/11 Distributor Focused Workshop: Construction T ier 2 EDUDFWC Light Commercial / Construction

06/23/11 06/23/11 Distributor Focused Workshop: Industrial Control T ier 2 EDUDFWI Industrial Control / OEM

Burlington, ON 07/27/11 07/28/11 Solid State Metering and Software T ier 2 EDUEQMST2 General (All Segments)

Calgary, AB 01/25/11 01/25/11 Bid Manager Introduction EGITDBM101U1 General (All Segments)


Charlotte, NC 02/03/11 02/03/11 Distributor Focused Workshop: Industrial Control T ier 2 EDUDFWI Industrial Control / OEM

02/01/11 02/01/11 Distributor Focused Workshop: Residential T ier 2 EDUDFWR Residential


Chicago, IL 06/15/11 06/16/11 Solid State Metering and Software T ier 2 EDUEQMST2 General (All Segments)


09/13/11 09/14/11 Commercial Construction T ier 2 EDUECCCWT2 Light Commercial / Construction

09/15/11 09/16/11 Motor Control Centers T ier 2 EDUDPMCCT2 Industrial Facility / Construction

11/30/11 12/02/11 Motor Control Centers T ier 3 EDUDPMCCT3 Industrial Facility (Assemblies)

Dallas, TX 05/03/11 05/03/11 Bid Manager Introduction EGITDBM101U1 General (All Segments)


Denver, CO 03/23/11 03/23/11 Distributor Focused Workshop: Industrial Control T ier 2 EDUDFWI Industrial Control / OEM

Des Moines, IA 09/20/11 09/20/11 Bid Manager Introduction EGITDBM101U1 General (All Segments)


Edison, NJ 03/22/11 03/22/11 Bid Manager Introduction EGITDBM101U1 General (All Segments)


Grapevine, TX 02/08/11 02/09/11 Project Management for Distributors EDUDGPMDT3 General (All Segments)

Greenwood, SC 03/29/11 03/30/11 Medium Voltage Distribution Equipment T ier 3 EDUDEPMVDT3 Industrial Facility (Assemblies)

06/22/11 06/23/11 Medium Voltage Distribution Equipment T ier 2 EDUEPMVDT2 Industrial Facility (Assemblies)

09/20/11 09/21/11 Busway T ier 3 EDUDPMCCT3 Industrial Facility / Construction



Appendix(Courses by Location)


LocationStart Date


Hartford, CT 11/08/11 11/08/11 Bid Manager Introduction EGITDBM101U1 General (All Segments)


Houston, TX 03/15/11 03/16/11 Commercial Construction T ier 2 EDUECCCWT2 Light Commercial / Construction

03/17/11 03/18/11 Motor Control Centers T ier 2 EDUDPMCCT2 Industrial Facility / Construction

04/27/11 04/28/11 Motor Control Centers T ier 3 EDUDPMCCT3 Industrial Facility (Assemblies)


Indianapolis, IN 04/19/11 04/19/11 Bid Manager Introduction EGITDBM101U1 General (All Segments)


Knoxville, TN 02/15/11 02/15/11 Bid Manager Introduction EGITDBM101U1 General (All Segments)


Los Angeles, CA 02/08/11 02/08/11 Bid Manager Introduction EGITDBM101U1 General (All Segments)


09/28/11 09/29/11 Solid State Metering and Software T ier 2 EDUEQMST2 General (All Segments)




Lubbock, TX 01/11/11 01/11/11 Bid Manager Introduction EGITDBM101U1 General (All Segments)


Milwaukee, WI 03/30/11 03/31/11 Industrial Control Workshop T ier 2 EDUEIIC2 Industrial Control / OEM

09/28/11 09/29/11 Industrial Control Workshop T ier 2 EDUEIIC2 Industrial Control / OEM

11/01/11 11/03/11 Commercial Construction T ier 3 EDUDCCCWT3 Light Commercial / Construction

Minneapolis, MN 04/26/11 04/26/11 Controlling the Construction Market T ier 2 EDUDICTCM2 Industrial Control / OEM




Orlando, FL 04/12/11 04/13/11 Design Build Workshop EDUECDB12 Light Commercial / Construction

Philadelphia, PA 09/13/11 09/14/11 OEM Solutions T ier 3 EDUDIOEM3 Industrial Control / OEM

Phoenix, AZ 08/02/11 08/03/11 Design Build Workshop EDUECDB12 Light Commercial / Construction

Pittsburgh, PA 01/27/11 01/28/11 Introduction to Eaton’s Electrical Products EDUAGIEEP1 General (All Segments)

02/16/11 02/16/11 Controlling the Construction Market T ier 2 EDUDICTCM2 Industrial Control / OEM

03/22/11 03/25/11 Field Sales Orientation Invitation Only General (All Segments)

05/11/11 05/12/11 Introduction to Eaton’s Electrical Products EDUAGIEEP1 General (All Segments)

07/21/11 07/22/11 Introduction to Eaton’s Electrical Products EDUAGIEEP1 General (All Segments)

09/20/11 09/23/11 Field Sales Orientation Invitation Only General (All Segments)

11/02/11 11/02/11 Fundamentals of Electrical Sales EDUEGFES1 General (All Segments)

Portland, OR 02/22/11 02/23/11 Low Voltage Switchgear T ier 3 EDUEPLVAT3 Industrial Facility (Assemblies)

02/24/11 02/24/11 Power Transformers T ier 3 EDUEPXFMRT3 Industrial Facility (Assemblies)

05/18/11 05/19/11 Medium Voltage Motor Control T ier 2 EDUDPAMPT2 Industrial Facility (Assemblies)


07/20/11 07/21/11 Protective Relays and Predictive Diagnostics T ier 2 EDUEQPRPDT2 Industrial Facility (Assemblies)

07/26/11 07/26/11 Bid Manager Introduction EGITDBM101U1 General (All Segments)


08/24/11 08/25/11 Medium Voltage Distribution Equipment T ier 3 EDUDEPMVDT3 Industrial Facility (Assemblies)

10/26/11 10/27/11 Low Voltage Switchgear T ier 2 EDUDPLVAT2 Industrial Facility (Assemblies)

12/07/11 12/08/11 Medium Voltage Distribution Equipment T ier 2 EDUEPMVDT2 Industrial Facility (Assemblies)

Appendix(Courses by Location) continued


LocationStart Date


San Antonio, TX 03/01/11 03/01/11 Distributor Focused Workshop: Residential T ier 2 EDUDFWR Residential



San Diego, CA 04/12/11 04/13/11 Busway T ier 2 EDUDCBUST2 Industrial Facility / Construction

Seattle, WA 08/23/11 08/23/11 Distributor Focused Workshop: Residential T ier 2 EDUDFWR Residential

08/24/11 08/24/11 Distributor Focused Workshop: Construction T ier 2 EDUDFWC Residential


St. Louis, MO 06/08/11 06/08/11 Distributor Focused Workshop: Construction T ier 2 EDUDFWC Light Commercial / Construction



Toronto, ON 10/18/11 10/18/11 Bid Manager Introduction EGITDBM101U1 General (All Segments)


Warrendale, PA 01/20/11 01/20/11 Power Systems Experience Center Tour EDUEGPSECT General (All Segments)

03/03/11 03/03/11 Power Systems Experience Center Tour EDUEGPSECT General (All Segments)

03/15/11 03/18/11 PowerXpert / PowerNet / Foreseer Basics EDUCQPNB2 Industrial Facility (Assemblies)

04/05/11 04/06/11 Power Quality Solutions T ier 3 EDUDPQST3 General (All Segments)

04/19/11 04/20/11 Residential Product Workshop T ier 3 (Distributor) EDUDRRPWT3 Residential



05/24/11 05/25/11 Residential Solutions T ier 3 EDUERSOLT3 Residential



09/27/11 09/28/11 Power Quality Solutions T ier 3 EDUDPQST3 General (All Segments)


10/18/11 10/19/11 Residential Product Workshop T ier 3 (Distributor) EDUDRRPWT3 Residential



Westampton, NJ 10/11/11 10/12/11 Busway T ier 2 EDUDCBUST2 Industrial Facility / Construction

Wilsonville, OR 04/26/11 04/27/11 Project Management for Distributors EDUDGPMDT3 General (All Segments)

Web Sessions 01/13/11 01/13/11 Training Tools and Your Training Plan for 2011 N/A General (All Segments)

01/20/11 01/20/11 Vistaline on the Web N/A General (All Segments)

01/27/11 01/27/11 Eaton’s Learning Management System for Distributors Update N/A General (All Segments)

02/03/11 02/03/11 Using Training to Develop an Impactful APEX Development Plan N/A General (All Segments)

02/10/11 02/10/11 Residential Surge Protection Device Update N/A Residential

02/17/11 02/17/11 XT IEC Control Products N/A General (All Segments)


LocationStart Date


Web Sessions(continued)

02/24/11 02/24/11 Automatic Transfer Switch Update N/A Industrial Facility / Construction

03/03/11 03/03/11 Bid Manager: Direct Order Entry (DOE) and Distributor Request for Quote (DRFQ)

N/A General (All Segments)

03/10/11 03/10/11 Low Voltage Switchgear Update N/A Industrial Facility (Assemblies)

03/24/11 03/24/11 Leveraging Sales Resources N/A General (All Segments)

03/31/11 03/31/11 Q1 Bid Manager Release Update N/A General (All Segments)

04/07/11 04/07/11 Commercial Construction Update N/A Light Commercial / Construction

04/14/11 04/14/11 Advanced Sales Process N/A General (All Segments)

04/21/11 04/21/11 Industrial Control Products Update N/A General (All Segments)

05/06/11 05/06/11 Doing Business with Eaton N/A General (All Segments)

05/12/11 05/12/11 ECCN Update N/A Residential

05/19/11 05/19/11 Sales Pricing Session N/A General (All Segments)

06/09/11 06/09/11 Medium Voltage Switchgear Update N/A Industrial Facility (Assemblies)

06/19/11 06/19/11 Web-Based Sales Reporting Tool N/A General (All Segments)


07/14/11 07/14/11 Motor Control Center Update N/A Industrial Facility / Construction

07/21/11 07/21/11 Advanced Sales Process N/A General (All Segments)

08/11/11 08/11/11 Medium Voltage Motor Control Update N/A Industrial Facility (Assemblies)

08/18/11 08/18/11 Understanding North American Sales Financials N/A General (All Segments)

09/08/11 09/08/11 Residential Generator Update N/A Residential

09/15/11 09/15/11 Leveraging Sales Resources N/A General (All Segments)

09/22/11 09/22/11 Enclosed Control N/A General (All Segments)


10/13/11 10/13/11 Motor Protection Components N/A General (All Segments)

10/20/11 10/20/11 Sales Reporting Update N/A General (All Segments)

10/27/11 10/27/11 Residential Flex Center N/A Residential

11/10/11 11/10/11 Solid State Metering and Software Update N/A General (All Segments)

11/17/11 11/17/11 Sales Pricing Session N/A General (All Segments)

12/08/11 12/08/11 Panelboards and Switchboards Update N/A Light Commercial / Construction


07/28/11 07/28/11 Residential Specialty Products N/A Residential

Eaton CorporationElectrical Sector1111 Superior Ave.Cleveland, OH 44114United States877-ETN-CARE (877-386-2273)Eaton.com

© 2010 Eaton CorporationAll Rights ReservedPrinted in USAPublication No. TR03001015E / Z10621December 2010