Employee Retention BB

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    A STUDY ON EMPLOYER EMPLOYEE RETENTION IN

    BIG BAZAATR, CHENNAI.

    Submitted in partial fulfillment of the requirement for the award

    Of the degree of Master of Business Administration

    by

    R.ABINAYA

    (Reg No: 2K10MBA02)

    Under the guidance of

    Ms.S.PadmaPraba MBA. M.PHIL

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    DEPARTMENT OF MANAGEMENT STUDIES

    FATIMA COLLEGE (AUTONOMOUS)

    (COLLEGE WITH POTENTIAL FOR EXCELLENCE)

    RE-ACCREDITTED WITH A GRADE BY NAAC

    MARY LAND

    MADURAI-625018

    BONAFIDE CERTIFICATE

    This is to certify that the project work entitled A Study on employee retention in

    BIG BAZAAR, Chennai, is a bonafide record of work done by R.ABINAYA (Reg. No.

    2K10MBA02) submitted in partial fulfillment of the requirement for the Degree of

    Master of Business Administration, 2010-2012.

    Signature of the Faculty Guide Signature of the Head

    (Ms.S.PadmaPraba, B.com,MBA., ) (Dr. Mrs. P. Uma, B.E., MBA,)

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    FATIMA COLLEGE (AUTONOMOUS)

    DEPARTMENT OF MANAGEMENT STUDIES

    MARY LAND

    MADURAI-625018.

    R.ABINAYA

    (Reg No: 2K10MBA02)

    DECLARATION

    I hereby declare that the project done under the title A Study on employees

    retention in Big Bazaar, vadapalani, chennai submitted for the award of the degree of

    Master of Business Administration is my original work and that no part of this report has

    been submitted fully or partly for any other recognition earlier.

    Signature of Candidate

    3

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    ACKNOWLEDGEMENT

    First and foremost, I thank and praise almighty for his guidance and protection

    throughout the course of our study.

    It is a great pleasure to acknowledge my sincere thanks to Dr. Sr. Jospin Nirmala

    Mary, Principal, Fatima College, and Madurai for her motivation to carry out the course

    of study.

    It is a great pleasure to acknowledge my sincere thanks to Sr. Celine Sahaya

    Mary, Vice Principal, Fatima College, Madurai for her valuable support and guidance.

    I convey my heartfelt thanks to beloved head of the department Dr. P. Uma for

    her constant support, co-operation and timely direction.

    I wish to express my gratitude to the faculty guide Ms. S.Padmapraba, Dept of

    Management Studies for her encouragement and assistance for completing this project..

    I am greatly indebted to my guide Mr.N.Somu, - People officer of Big Bazaar

    vadapalani, Chennai for his patient approach and for providing all the necessary

    assistance needed for the project.

    I wish to express my gratitude to all the staff members in the Department of

    Management Studies for their encouragement for completing this project.

    Finally I thank my teachers, respondents, friends and parents who helped us in

    completing the project successfully

    4

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    CONTENT

    S.NO PARTICULARS

    PAGE NO

    1.

    Introduction

    2. Company profile

    3. Industry profile

    4. Objective of the study

    5. Scope of the study

    6. Limitation of the study

    7. Review of Literature

    8. Research Methodology

    9. Data Analysis and Interpretation

    10. Findings

    11. . Suggestions

    12. Conclusion

    13. Bibliography

    14. Annexure

    LIST OF TABLES

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    S.No TABLES PAGE NO1 The number of respondents based on the gender

    2 Based on the age of the respondents

    3 The number of respondents based on the experience

    4The number of respondents depending on the income

    5 salary and compensation

    6 Table showing Leave benefits

    7 Table shows about the health related benefits

    8 Table showing the Long term care insurance

    9 Table showing data about the tuition reimbursement

    10 Table showing the respondents of Deferred compensation

    11 Table to represent data about the Employee Assistant Program

    12 Table shows about the alternative work schedule

    13Table showing the respondents of the mentoring

    14 Table showing the help with career planning

    15 Table showing the respondents rewards and recognition

    16 Table showing the respondents job rotation and newassignments

    17 Table shows about the employee suggestion program

    18 Table shows about the training opportunities

    19 Table showing the respondents about the performance appraisal

    20 Table showing about the Employees in my organization are

    treated with fairness and respect.

    21 Table shows about the Supervisors spend a good deal of timelistening to employees ideas

    22 Table showing the respondents job is secured

    23 Table shows about the Employees doing their job independently

    24 Table showing about the Satisfaction about the fringe benefits

    25 Table showing the respondents Employees satisfied with theirrelationship with colleagues

    26 Table showing the respondents The superior is helpful togetting their job done

    27 Table showing about the opportunity for promotion is good28 Table showing the respondents the opportunity for promotion is

    good

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    LIST OF CHARTS

    S.No CHARTS PAGE NO1 Chart showing the number of respondents based on the gender.

    2 Chart showing the respondents age group of respondents

    3 Chart showing the years experience of the respondents.

    4 Chart showing the income level of the employees

    5 Chart showing the salary and compensation6 Chart showing Leave benefits

    7 Chart shows about the health related benefits

    8 Chart showing the Long term care insurance

    9 Chart showing data about the tuition reimbursement

    10 Chart showing the respondents of Deferred compensation

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    11 Chart to represent data about the Employee Assistant Program

    12 Chart shows about the alternative work schedule

    13 Chart showing the respondents of the mentoring

    14 Chart showing the help with career planning

    15Chart showing the respondents rewards and recognition

    16 Chart showing the respondents job rotation and newassignments

    17 Chart shows about the employee suggestion program

    18 Chart shows about the training opportunities

    19 Chart showing the respondents about the performance appraisal

    20 Chart showing about the Employees in my organization are

    treated with fairness and respect.

    21 Chart shows about the Supervisors spend a good deal of timelistening to employees ideas

    22 Chart showing the respondents job is secured23 Chart shows about the Employees doing their job independently

    24 Chart showing about the Satisfaction about the fringe benefits

    25 Chart showing the respondents Employees satisfied with theirrelationship with colleagues

    26 Chart showing the respondents The superior is helpful togetting their job done

    27 Chart showing about the opportunity for promotion is good

    28 Chart showing the respondents the opportunity for promotion is

    good

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    1.1 INTRODUCTION TO THE STUDY

    Retail consists of the sale of physical goods or merchandise from a fixed

    location, such as a department store,boutique orkiosk, or by mall, in small or

    individual lots for direct consumption by the purchaser.[1] Retailing may include

    subordinated services, such as delivery. Purchasers may be individuals or

    businesses. In commerce, a "retailer" buys goods orproducts in large quantities

    from manufacturers orimporters, either directly or through a wholesaler, and then

    sells smaller quantities to the end-user. Retail establishments are often called

    shops or stores. Retailers are at the end of the supply chain.

    Manufacturing marketers see the process of retailing as a necessary part of their

    overall distribution strategy. The term "retailer" is also applied where a service

    provider services the needs of a large number of individuals, such as apublic

    utility, like electric power.

    Shops may be on residential streets, shopping streets with few or no houses

    or in a shopping mall. Shopping streets may be forpedestrians only. Sometimes a

    shopping street has a partial or full roofto protect customers fromprecipitation.

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    http://en.wikipedia.org/wiki/Saleshttp://en.wikipedia.org/wiki/Department_storehttp://en.wikipedia.org/wiki/Boutiquehttp://en.wikipedia.org/wiki/Kioskhttp://en.wikipedia.org/wiki/Consumption_(economics)http://en.wikipedia.org/wiki/Retail#cite_note-fas-0http://en.wikipedia.org/wiki/Commercehttp://en.wikipedia.org/wiki/Product_(business)http://en.wikipedia.org/wiki/Manufacturinghttp://en.wikipedia.org/wiki/Importhttp://en.wikipedia.org/wiki/Wholesalehttp://en.wikipedia.org/wiki/End-userhttp://en.wikipedia.org/wiki/Supply_chainhttp://en.wikipedia.org/wiki/Marketinghttp://en.wikipedia.org/wiki/Distribution_(business)http://en.wikipedia.org/wiki/Public_utilityhttp://en.wikipedia.org/wiki/Public_utilityhttp://en.wikipedia.org/wiki/Electric_powerhttp://en.wikipedia.org/wiki/Shopping_mallhttp://en.wikipedia.org/wiki/Pedestrianhttp://en.wikipedia.org/wiki/Roofhttp://en.wikipedia.org/wiki/Precipitation_(meteorology)http://en.wikipedia.org/wiki/Saleshttp://en.wikipedia.org/wiki/Department_storehttp://en.wikipedia.org/wiki/Boutiquehttp://en.wikipedia.org/wiki/Kioskhttp://en.wikipedia.org/wiki/Consumption_(economics)h