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Parker Meridian Proprietary Information Page 1
Embedding Lean Six Sigma Into Your Company Culture
Lean Six Sigma Summit
November 17, 2005
Steam A Beginners Session:
Embedding Lean Six Sigma Into Your Company Culture
Presented By: Byron E. Johnson
VP Six Sigma Parker Meridian
Parker Meridian Proprietary Information Page 2
Embedding Lean Six Sigma Into Your Company Culture
How to Use This Presentation
This presentation will be invaluable to those who seek to articulate the benefits and necessary steps to implement Lean Six Sigma - within their company culture.
Many of the concepts here pave the path to streamline business processes, empower employees, increase production/productivity and improve how you quantify your Return on Investment (ROI).
A companies culture can be change with the right plan and people
Parker Meridian Proprietary Information Page 3
Embedding Lean Six Sigma Into Your Company Culture
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Act
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Master Plan
Power of interviews
Determines readiness for change ID Key Executive supporters ID Key Pain Points Ensure Linkage
Communication Plan
Well Define Top Down Early and Often Throughout Life of the program
People/System
Do You have the right people Is your training in place Can your systems support the change
Power of interviews
Constantly check on leaders Engage Middle management Engage Process owners Ensure Linkage
People/System
Who gets training first Develop training internal/external What adjustments to systems Reporting alignment
People/System
Management oversight Benefits articulate Change Agents Paradigm Shift
Deviation from Roadmap will cause the plan to fail
Parker Meridian Proprietary Information Page 4
Embedding Lean Six Sigma Into Your Company Culture
Learning Success From Failure
•Review wins and loses for previous years•Highlight wins as possible best practices•Emphasize lessons learn from loses•Analyze root cause of loses
Systematically turn Loses into Wins
Parker Meridian Proprietary Information Page 5
Embedding Lean Six Sigma Into Your Company Culture
Preparing for Deployment &
Assessing the Depth of Culture Change:
•Structured Interviews•ID early adopters/supporters•HR Involvement •Emphasize linkage to business goals•Engage/empower as many as possible
Make sure you understand the concerns at all levels
Parker Meridian Proprietary Information Page 6
Embedding Lean Six Sigma Into Your Company Culture
Communication Plan
•Strategically Communicate the change and why it is happening•Make sure everyone is saying the same thing•Ensure the message and massager fit the audience•Emphasize deliverables vice timelines
Communicate: early often and honestly
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Embedding Lean Six Sigma Into Your Company Culture
Ensuring infrastructure supports
deployment plan :
•Are the right people and systems in place•The most value-add training identified •HR Involvement •Emphasize linkage to business goals•Engage/empower as many as possible•To outsource or not to outsource
It will do more harm to implement a world class program without the people & systems to support it
Parker Meridian Proprietary Information Page 8
Embedding Lean Six Sigma Into Your Company Culture
Co
mm
un
ica
tio
n S
tra
teg
y
En
su
rin
g i
nfr
ast
ruc
ture
Su
pp
ort
s d
ep
loym
ent
pla
n
Pre
par
ing
fo
r D
ep
loym
ent
an
d
asse
ssi
ng
th
e d
epth
of
the
cu
ltu
re
ch
an
ge
Act
ivit
y
Master Plan
Power of interviews
Determines readiness for change ID Key Executive supporters ID Key Pain Points Ensure Linkage
Communication Plan
Well Define Top Down Early and Often Throughout Life of the program
People/System
Do You have the right people Is your training in place Can your systems support the change
Power of interviews
Constantly check on leaders Engage Middle management Engage Process owners Ensure Linkage
People/System
Who gets training first Develop training internal/external What adjustments to systems Reporting alignment
People/System
Management oversight Benefits articulate Change Agents Paradigm Shift
Deviation from Roadmap will cause the plan to fail
Parker Meridian Proprietary Information Page 9
Embedding Lean Six Sigma Into Your Company Culture
Q&A
