Edexcel NVQ/competence-based qualifications · Edexcel Level 2 NVQ Diploma in Beauty Therapy – General (QCF) ... Edexcel NVQ/competence-based qualifications First registration August

Edexcel Level 2 NVQ Diploma in Beauty Therapy – General (QCF)

Edexcel Level 2 NVQ Diploma in Beauty Therapy – Make-up (QCF)

Edexcel Level 2 NVQ Diploma in Nail Services (QCF)

Specification

Edexcel NVQ/competence-based qualifications First registration August 2010

Issue 3

Pearson Education Ltd is one of the UK’s largest awarding organisations, offering academic and vocational qualifications and testing to schools, colleges, employers and other places of learning, both in the UK and internationally. Qualifications offered include GCSE, AS and A Level, NVQ and our BTEC suite of vocational qualifications, ranging from Entry Level to BTEC Higher National Diplomas. Pearson Education Ltd administers work-based qualifications. Through initiatives such as onscreen marking and administration, Pearson is leading the way in using technology to modernise educational assessment, and to support teachers and learners. This specification is Issue 3. Key changes are sidelined. We will inform centres of any changes to this issue. The latest issue can be found on the Edexcel website: www.edexcel.com References to third party material made in this specification are made in good faith. We do not endorse, approve or accept responsibility for the content of materials, which may be subject to change, or any opinions expressed therein. (Material may include textbooks, journals, magazines and other publications and websites.) Publications Code BF034955 All the material in this publication is copyright © Pearson Education Limited 2013

http://www.edexcel.com/�

Contents

Qualification titles covered by this specification 1

Key features of the Edexcel Level 2 NVQ Diplomas in Beauty Therapy – General, Beauty Therapy – Make-up and Nail Services 3

What is the purpose of these qualifications? 3

Who are these qualifications for? 3

What are the benefits of these qualifications to the learner and employer? 4

What are the potential job roles for those working towards these qualifications? 4

What progression opportunities are available to learners who achieve these qualifications? 4

What is the qualification structure for the Edexcel Level 2 NVQ Diploma in Beauty Therapy – General (QCF)? 5

What is the qualification structure for the Edexcel Level 2 NVQ Diploma in Beauty Therapy – Make-up (QCF)? 6

What is the qualification structure for the Edexcel Level 2 NVQ Diploma in Nail Services (QCF)? 7

How are the qualifications graded and assessed? 8

Assessment strategy 8

Types of evidence (to be read in conjunction with the assessment strategy in Annexe D) 9

Centre recognition and approval 11

Centre recognition 11

Approvals agreement 11

Quality assurance 11

What resources are required? 11

Unit format 12

Units 13

Unit 1: Ensure Responsibility for Actions to Reduce Risks to Health and Safety 15

Unit 2: Promote Additional Services or Products to Customers 19

Unit 3: Develop and Maintain Effectiveness at Work 25

Unit 4: Fulfil Salon Reception Duties 33

Unit 5: Provide Facial Skin Care Treatment 43

Unit 6: Enhance the Appearance of Eyebrows and Eyelashes 57

Unit 7: Carry out Waxing Services 73

Unit 8: Provide Make-up Services 87

Unit 9: Instruct Clients in the Use and Application of Skin Care Products and Make-up 101

Unit 10: Provide Manicure Services 111

Unit 11: Provide Pedicure Services 123

Unit 12: Carry out Ear Piercing 135

Unit 13: Enhance Appearance using Skin Camouflage 145

Unit 14: Assist with Spa Operations 157

Unit 15: Provide Threading Services 165

Unit 16: Carry out Nail Art Services 181

Unit 17: Apply and Maintain Nail Enhancements to Create a Natural Finish 191

Further information 202

Useful publications 202

How to obtain National Occupational Standards 202

Professional development and training 203

Annexe A: Progression pathways 205

The Edexcel qualification framework for the hair and beauty sector 205

Annexe B: Quality assurance 207

Key principles of quality assurance 207

Quality assurance processes 207

Annexe C: Registration and certification 209

What are the access arrangements and special considerations for the qualifications in this specification? 209

Certification 209

Annexe D: Assessment requirements/strategy 211

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BF034955 – Specification – Edexcel Level 2 NVQ Diploma in Beauty Therapy – General – Edexcel Level 2 NVQ Diploma in Beauty Therapy – Make-up – Edexcel Level 2 NVQ Diploma in Nail Services – Issue 3 – April 2013 © Pearson Education Limited 2013

3

Key features of the Edexcel Level 2 NVQ Diplomas in Beauty Therapy – General, Beauty Therapy – Make-up and Nail Services

These qualifications: are nationally recognised are based on the Beauty Therapy National Occupational Standards

(NOS). The NOS, assessment strategy and qualification structures are owned by Habia.

The Edexcel Level 2 NVQ Diploma in Beauty Therapy – General and the Edexcel Level 2 NVQ Diploma in Beauty Therapy – Make-up have been approved as components of the Intermediate Beauty Therapy Apprenticeship framework.

The Edexcel Level 2 NVQ Diploma in Nail Services has been approved as a component of the Intermediate Nail Services Apprenticeship framework.

What is the purpose of these qualifications?

These are job-ready qualifications which aim to provide learners with the opportunity to learn experientially in this subject area and it is expected that they will be engaged in beauty therapy practice. It is envisaged that learners will be working in an assisting capacity but that they will complete more complex tasks under supervision. Learners are provided with a choice of optional units to ensure that the qualification corresponds with their working practice. The Edexcel Level 2 NVQ Diploma in Beauty Therapy – General gives learners an essential foundation in beauty therapy. The Edexcel Level 2 NVQ Diploma in Beauty Therapy – Make-up enables learners to specialise in make-up. The Edexcel Level 2 NVQ Diploma in Nail Services enables learners to specialise in nail services.

Who are these qualifications for?

These qualifications are for learners aged 16 and above who are capable of reaching the required standards. Edexcel’s policy is that the qualifications should: be free from any barriers that restrict access and progression ensure equality of opportunity for all wishing to access the

qualification(s) be offered to learners that have been recruited with integrity by the

centre.


4

What are the benefits of these qualifications to the learner and employer?

These qualifications allow learners to develop skills essential to working in a beauty salon, such as forming good working relationships with clients and awareness of health and safety, as well as the specialist skills needed to carry out beauty treatments or nail services. Learners will carry out their work within a realistic work context.

What are the potential job roles for those working towards these qualifications?

Beauty consultant Beauty therapist Make-up artist

What progression opportunities are available to learners who achieve these qualifications?

Learners can progress to the Edexcel Level 3 NVQ Diploma in Beauty Therapy – General. Alternatively, learners can progress to more vocationally- related programmes such as the BTEC Level 3 Nationals in Beauty Therapy Sciences or to employment, for example as a Junior Therapist. Learners who achieve the Edexcel Level 2 NVQ Diploma in Nail Services can progress to the Edexcel Level 3 NVQ Diploma in Nail Services which includes a more specialist focus. Further information is available in Annexe A.


5

What is the qualification structure for the Edexcel Level 2 NVQ Diploma in Beauty Therapy – General (QCF)?

Individual units can be found in the Units section. The QCF level and credit value are given on the first page of each unit. The Edexcel Level 2 NVQ Diploma in Beauty Therapy – General is a 54 credit qualification which consists of 8 mandatory units (45 credits) plus a minimum of 9 credits from optional units.

Qualification structure

Edexcel Level 2 NVQ Diploma in Beauty Therapy – General (QCF)

Unit No.

Unit Ref. Mandatory units Credit Level GLH

1 A/601/5867 Ensure Responsibility for Actions to Reduce Risks to Health and Safety

4 3 38

2 D/601/0936 Promote Additional Services or Products to Customers

6 2 40

5 M/600/8754 Provide Facial Skin Care Treatment

8 2 68

11 H/600/8766 Provide Pedicure Services 6 2 53

6 H/600/7455 Enhance the Appearance of Eyebrows and Eyelashes

5 2 45

7 Y/600/9087 Carry out Waxing Services 7 2 61

3 M/600/1268 Develop and Maintain Effectiveness at Work

3 2 30

10 Y/600/7551 Provide Manicure Services 6 2 53

Unit No.

Unit Ref. Optional units Credit Level GLH

14 K/600/8784 Assist with Spa Operations 4 2 37

13 M/600/8947 Enhance Appearance Using Skin Camouflage

6 2 46

12 D/600/9088 Carry out Ear Piercing 2 2 20

8 F/600/8936 Provide Make-up Services 6 2 47

4 Y/600/1264 Fulfil Salon Reception Duties 3 2 24

15 F/602/2089 Provide Threading Services 4 2 29


6

What is the qualification structure for the Edexcel Level 2 NVQ Diploma in Beauty Therapy – Make-up (QCF)?

Individual units can be found in the Units section. The QCF level and credit value are given on the first page of each unit. The Edexcel Level 2 NVQ Diploma in Beauty Therapy – Make-up is a 44 credit qualification which consists of 8 mandatory units (39 credits) plus a minimum of 5 credits from optional units.



Unit No.



4 3 38


3 2 30

5 M/600/8754 Provide Facial Skin Care Treatment

8 2 68

6 H/600/7455 Enhance the Appearance of Eyebrows and Eyelashes

5 2 45

8 F/600/8936 Provide Make-up Services 6 2 47

9 Y/600/8943 Instruct Clients in the Use and Application of Skin Care Products and Make-up

7 2 53


6 2 40

Unit No.

Unit Ref. Optional units Credit Level GLH

14 K/600/8784 Assist with Spa Operations 4 2 37

13 M/600/8947 Enhance Appearance Using Skin Camouflage

6 2 46

12 D/600/9088 Carry out Ear Piercing 2 2 20


15 F/602/2089 Provide Threading Services 4 2 29


7

What is the qualification structure for the Edexcel Level 2 NVQ Diploma in Nail Services (QCF)?

Individual units can be found in the Units section. The QCF level and credit value are given on the first page of each unit. The Edexcel Level 2 NVQ Diploma in Nail Services is a 40 credit qualification which consists of 8 mandatory units (40 credits).



Unit No.



4 3 38

11 H/600/8766 Provide Pedicure Services 6 2 53



3 2 30


6 2 40

10 Y/600/7551 Provide Manicure Services 6 2 53

16 A/600/8997 Carry out Nail Art Services 4 2 30

17 L/600/9099 Apply and Maintain Nail Enhancements to Create a Natural Finish

8 2 61


8

How are the qualifications graded and assessed?

The overall grade for each qualification is a ‘pass’. To achieve a pass for the full qualification, a learner must achieve all the required units within the specified qualification structure. To pass a unit a learner must: achieve all the specified learning outcomes satisfy all the assessment criteria by providing sufficient and valid

evidence for each criterion show that the evidence is their own. The qualifications are designed to be assessed: in the workplace or in conditions resembling the workplace, as specified in the assessment

requirements/strategy for the sector.

Assessment strategy

The assessment strategies for these qualifications have been included in Annexe D. Separate assessment strategies have been produced for Beauty Therapy and Nail Services. These assessment strategies have been developed by Habia in partnership with employers, training providers, awarding organisations and the regulatory authorities. The assessment strategies include details on: criteria for defining realistic working environments use of simulation areas where mandatory written question papers must be used roles, occupational competence and continuing professional development

required by assessors, expert witnesses, internal verifiers and standards verifiers

quality control of assessment nationally agreed maximum service times for NVQ assessment purposes.

Learners may provide evidence of occupational competence from: current practice where evidence is generated from a current job role a programme of development where evidence comes from

assessment opportunities built into a learning/training programme whether at or away from the workplace

the Recognition of Prior Learning (RPL) where a learner can demonstrate that they can meet the assessment criteria within a unit through knowledge, understanding or skills they already possess without undertaking a course of development. They must submit sufficient, reliable and valid evidence for assessment, internal and standards verification purposes. RPL is acceptable for accrediting a unit, several units or a whole qualification

a combination of these.


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It is important that the evidence provided to satisfy the unit and learning outcomes’ assessment criteria is:

Valid relevant to the standards for which competence is claimed

Authentic produced by the learner

Current sufficiently recent to create confidence that the same skill, understanding or knowledge persist at the time of the claim

Reliable indicates that the learner can consistently perform at this level

Sufficient fully meets the requirements of the standards.

Types of evidence (to be read in conjunction with the assessment strategy in Annexe D)

To successfully achieve a unit the learner must gather evidence which shows that they have met the required standard specified by the assessment criteria. Evidence can take a variety of different forms including the examples below. Centres should refer to the assessment strategy for information about which of the following are permissible. direct observation of the learner’s performance by their assessor (O) outcomes from oral or written questioning (Q&A) products of the learner’s work (P) personal statements and/or reflective accounts (RA) outcomes from simulation, where permitted by the assessment

strategy (S) professional discussion (PD) assignment, project/case studies (A) authentic statements/witness testimony (WT) expert witness testimony (EPW) evidence of Recognition of Prior Learning (RPL). The abbreviations may be used for cross-referencing purposes. Learners can use one piece of evidence to prove their knowledge, skills and understanding across different assessment criteria and/or across different units. It is, therefore, not necessary for learners to have each assessment criterion assessed separately. Learners should be encouraged to cross-reference their evidence to the relevant assessment criteria. Evidence must be made available to the assessor, internal verifier and Edexcel standards verifier. A range of recording documents is available on the Edexcel website www.edexcel.com. Alternatively, centres may develop their own.



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Learners’ essential knowledge and understanding for the NVQ Certificate and Diploma Beauty Therapy and Nail Services units is assessed through the use of externally set tests. These tests are written by Edexcel, and administered and assessed by Edexcel approved centres. The tests are available to Edexcel approved centres in the form of a CD ROM on request from [email protected]. The CD ROM contains instructions to centres to ensure that the test papers are secure. For the Beauty Therapy and Nail Services NVQs at Level 2 and 3, assessment must take place through written question papers.


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Centre recognition and approval

Centre recognition

Centres that have not previously offered Edexcel accredited qualifications need to apply for and be granted centre recognition and approval as part of the process for approval to offer individual qualifications. New centres must complete both a centre recognition and approval application and a qualification approval application. Existing centres will be given ‘automatic approval’ for a new qualification if they are already approved for a qualification that is being replaced by the new qualification and the conditions for automatic approval are met. Centres already holding Edexcel approval and which have a history of good external quality assurance outcomes are able to gain qualification approval for a different level or different sector via Edexcel online.

Approvals agreement

All centres are required to enter into an approvals agreement which is a formal commitment by the head or principal of a centre to meet all the requirements of the specification and any linked codes or regulations. Edexcel will act to protect the integrity of the awarding of qualifications, if centres do not comply with the agreement. This could result in the suspension of certification or withdrawal of approval.

Quality assurance

Detailed information on Edexcel’s quality assurance processes is given in Annexe B.

What resources are required?

Each qualification is designed to support learners working in the beauty therapy sector. Physical resources need to support the delivery of the qualifications and the assessment of the learning outcomes and they must be of industry standard. The centre and staff involved in the delivery of a qualification must take Health and Safety requirements into account. Where provision is made by the Sector Skills Council or Standards Setting Body for assessment to be undertaken in a Realistic Working Environment (RWE), the RWE must provide the same conditions as the normal day-to-day working environment, with a similar range of demands, pressures and requirements for cost-effective working. Centres must meet any specific resource requirements given in Annexe D: Assessment requirements/strategy. Staff assessing learners must meet the requirements within the overarching assessment strategy for the sector.


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Unit format

Each unit in this specification contains the following sections. Unit title:

Unit code:

Unit reference number:

QCF level:

Credit value:

Guided learning hours:

Unit summary:

Assessment requirements/evidence requirements:

Assessment methodology:

Learning outcomes:

Assessment criteria:

Evidence type:

Portfolio reference:

Date:

The unit title is accredited on the QCF and this form of words will appear on the learner’s Notification of Performance (NOP).

This is the unit owner’s reference number for the specified unit.

This code is a unique reference number for the unit.

All units and qualifications within the QCF have a level assigned to them, which represents the level of achievement. There are nine levels of achievement, from Entry level to level 8. The level of the unit has been informed by the QCF level descriptors and, where appropriate, the NOS and/or other sector/professional.

All units have a credit value. The minimum credit value is one, and credits can only be awarded in whole numbers. Learners will be awarded credits when they achieve the unit.

A notional measure of the substance of a qualification. It includes an estimate of the time that might be allocated to direct teaching or instruction, together with other structured learning time, such as directed assignments, assessments on the job or supported individual study and practice. It excludes learner-initiated private study.

This provides a summary of the purpose of the unit.

The assessment/evidence requirements are determined by the SSC. Learners must provide evidence for each of the requirements stated in this section.

Learning outcomes state exactly what a learner should know, understand or be able to do as a result of completing a unit.

The assessment criteria of a unit specify the standard a learner is expected to meet to demonstrate that a learning outcome, or a set of learning outcomes, has been achieved.

Learners must reference the type of evidence they have and where it is available for quality assurance purposes. The learner can enter the relevant key and a reference. Alternatively, the learner and/or centre can devise their own referencing system.

This provides a summary of the assessment methodology to be used for the unit.

The learner should use this box to indicate where the evidence can be obtained eg portfolio page number.

The learner should give the date when the evidence has been provided.


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Units


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15

Unit 1: Ensure Responsibility for Actions to Reduce Risks to Health and Safety

Unit code: G20

Unit reference number: A/601/5867

QCF level: 3

Credit value: 4

Guided learning hours: 38

Unit summary

The aim of this unit is to provide candidates with the knowledge/ understanding/skills to understand their health and safety responsibilities in the workplace

Evidence requirements

1 The common evidence requirements below are in addition to the ENTO Assessment Strategies approved by UKCG in February 2008.

2 The standards require evidence of consistent occupational competence, as defined by the standards to be demonstrated through relevant work activities. A variety of assessment methods should be used to confirm competence. Assessment of knowledge should be integrated with the assessment of performance wherever possible and appropriate.

3 Assessment of performance and knowledge in the workplace All evidence must be derived from performance in the workplace with no exceptions. Therefore no simulated working conditions have been specified in this assessment strategy as the outcomes can be demonstrated by a combination of other assessment methods drawn from: direct observation of the candidate in the workplace witness testimony by colleagues and line managers of the candidate’s

successful performance of activities in the workplace documentary and other product-based evidence a personal report by the candidate endorsed by colleagues questions discussion professional discussion.


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Assessment methodology

Evidence of achievement of this unit should be drawn from the workplace, except where Habia makes provision for evidence to be produced through simulation, as specified in the Habia overarching assessment strategy. An assessment record must be created that identifies the assessment criteria that have been met and cross-references these to the evidence provided. The assessment record should include details of the type of evidence and the date of assessment. The unit specification or suitable centre documentation could be used to form an assessment record.

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vel 2 N

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ma

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ail

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vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

18

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

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re

fere

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D

ate

3

Know

how

to r

educe

ris

ks

to h

ealth a

nd s

afe

ty in t

he

work

pla

ce

3.1

ex

pla

in t

hei

r re

sponsi

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ty in r

emai

nin

g a

lert

to

haz

ards

and r

isks

3.2

des

crib

e ow

n r

esponsi

bili

ties

and s

cope

for

action in

contr

olli

ng r

isk

3.3

ex

pla

in t

he

import

ance

of ad

her

ing t

o h

ealth a

nd

safe

ty p

olic

ies

and p

ract

ices

3.4

des

crib

e w

her

e an

d w

hen

to g

et a

dditio

nal

hea

lth

and s

afe

ty a

ssis

tance

3.5

des

crib

e th

e im

port

ance

of

per

sonal

pre

senta

tion

and b

ehavi

our

in m

ainta

inin

g h

ealth a

nd s

afet

y in

th

e w

ork

pla

ce

Lear

ner

nam

e:__________________________________________

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ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

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ate:

___________________________

Ass

esso

r si

gnat

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:______________________________________

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ate:

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rnal

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ifie

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Dat

e:___________________________


19

Unit 2: Promote Additional Services or Products to Customers

Unit code: G18

Unit reference number: D/601/0936

QCF level: 2

Credit value: 6


Unit summary

Services or products are continually changing in organisations to keep up with customers’ expectations. By offering new or improved services or products the organisation can increase customer satisfaction. Many organisations must promote these to be able to survive in a competitive world. However, it is equally important for organisations that are not in competition with others to encourage their customers to try new services or products. This unit is about the learners’ need to keep pace with new developments and to encourage customers to take an interest in them. Customers expect more and more services or products to be offered to meet their own growing expectations. They need to be made aware of what is available from the organisation. Because of this everybody offering services or products needs to play a part in making customers aware of what is available. Learners should not choose this unit if their organisation does not want them to suggest additional services or products to customers.


1 Learners’ evidence should be collected when carrying out a real job, whether paid or voluntary, and when dealing with real clients, whether internal or external to the salon. However, for this unit, evidence collected in a realistic working environment or work placement is permissible. Simulation is not allowed for any performance evidence with this unit. (Guidelines for the assessment of a Realistic Working Environment can be found in the Client Service Assessment Strategy for NVQ Levels 2, 3 and 4 – January 2006.)

2 Learners may collect the evidence for the unit through work in a private sector salon, a not-for-profit salon or a public services salon.

3 Learners must provide evidence that shows they have done this over a sufficient period of time with different clients on different occasions for their assessor to be confident that they are competent.


20

4 Learners must provide evidence that the additional services or products offered include: use of services or products that are new to your client additional use of services or products that your client has used

before. 5 Learners’ evidence must show that they:

follow salon procedures for offering additional services or products to their clients

create opportunities for encouraging their clients to use additional services or products

identify what their clients want by seeking information directly identify what their clients want from spontaneous client comments.

6 Their communication with clients may be face to face, in writing, by telephone, text message, email, internet, intranet, or by any other method learners would be expected to use within their job role.



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4.4

id

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the

mai

n fact

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that

influen

ce c

ust

om

ers

to u

se t

hei

r se

rvic

es o

r pro

duct

s 4.5

ex

pla

in h

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to intr

oduce

additio

nal

ser

vice

s or

pro

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s to

cust

om

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outlin

ing t

hei

r ben

efits,

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eser

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additio

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ate

how

to g

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alan

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serv

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pro

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s

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

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ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

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ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


24


25

Unit 3: Develop and Maintain Effectiveness at Work

Unit code: G8

Unit reference number: M/600/1268

QCF level: 2

Credit value: 3


Unit summary

This is a job-ready unit which is competency based. This unit is about taking responsibility for improving performance at work and working well with colleagues so as to make a positive contribution to the overall effectiveness of the salon.


The assessment of this unit needs to meet the requirements within the Habia Beauty Therapy Assessment Strategies. 1 Simulation is not allowed for any performance evidence within this unit. 2 The learner will need to demonstrate in their everyday work that they

have met the standard for developing and maintaining their effectiveness at work.

3 The learner will need to collect ‘paper evidence’ (also known as documentary evidence) to show that they have participated in development activities at work.

4 The assessor will observe the learner’s contributions to effective teamwork on at least one occasion which will be recorded.

5 The learner must show that they: have participated in all the listed opportunities to learn:

a) from colleagues and other relevant people b) active participation in training and development activities c) active participation in salon activities

have agreed and reviewed their progress towards both productivity and personal development targets: a) productivity b) personal development


26

have offered assistance to both an individual colleague and in a group of their colleagues: a) on a one-to-one basis b) in a group.

Although some of the evidence of the performance will be gathered from observations made by the assessor, the learner will need to put together more documentary evidence in their portfolio to support their achievement of this unit. 6 No mandatory written questions are required for this unit.



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27

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e im

port

ance

of

continuous

pro

fess

ional

dev

elopm

ent

and h

ow

it

affe

cts

thei

r jo

b r

ole

4.3

ex

pla

in w

ho c

an h

elp t

hem

iden

tify

and o

bta

in

opport

unitie

s fo

r th

eir

per

sonal

dev

elopm

ent/

trai

nin

g a

nd h

ow

usi

ng t

he

Nat

ional

O

ccupat

ional

Sta

ndard

s fo

r H

aird

ress

ing c

an h

elp

them

iden

tify

thei

r dev

elopm

ent

nee

ds

4.4

ex

pla

in h

ow

to a

cces

s in

form

atio

n o

n N

atio

nal

O

ccupat

ional

Sta

ndard

s an

d q

ual

ific

atio

ns,

how

to

mai

nta

in a

war

enes

s of

curr

ent

and e

mer

gin

g t

rends

and d

evel

opm

ents

within

the

hai

rdre

ssin

g indust

ry

and w

hy

this

is

import

ant

5

Under

stan

d h

ow

to w

ork

w

ith o

ther

s 5.1

ex

pla

in w

hy

har

monio

us

work

ing r

elat

ionsh

ips

are

import

ant

and h

ow

they

could

support

co-o

per

ative

w

ays

of w

ork

ing w

ith o

ther

s 5.2

des

crib

e how

to r

eact

posi

tive

ly t

o r

evie

ws

and

feed

back

and w

hy

this

is

import

ant

5.3

ex

pla

in h

ow

to m

anage

thei

r tim

e ef

fect

ivel

y 5.4

des

crib

e how

to d

eal w

ith r

elat

ionsh

ip d

ifficu

ltie

s an

d c

onflic

ts w

hen

work

ing w

ith o

ther

s and iden

tify

w

ho t

o r

eport

to w

hen

havi

ng d

ifficu

ltie

s w

ork

ing

with o

ther

s 5.5

outlin

e th

e sa

lon’s

appea

l and g

riev

ance

pro

cedure

s

BF0

34955 –

Spec

ific

atio

n –

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cel Le

vel 2 N

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Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

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cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

31

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


32


33

Unit 4: Fulfil Salon Reception Duties

Unit code: G4

Unit reference number: Y/600/1264

QCF level: 2

Credit value: 3


Unit summary

This is a job-ready unit which is competency based. This unit is about the important skills of welcoming and receiving people entering the salon, handling enquiries, making appointments, dealing with client payments and generally maintaining the reception area. Dealing with people in a polite manner whilst questioning them to find out what they require forms an important part of this unit.


The assessment of this unit needs to meet the requirements within the Habia Beauty Therapy Assessment Strategies. 1 Evidence from simulated activities may be used to produce performance

evidence for the following but only when naturally occurring performance evidence cannot be obtained for: Methods of Payment Range Variables – ‘cash equivalents’, ‘cheque’

and ‘payment cards’ and handling the types of payment discrepancies listed: a) invalid currency b) invalid card c) incorrect completion of cheque d) suspected fraudulent use of payment card e) payment disputes.

2 The learner must practically demonstrate in their work situation that they have met the standards for fulfilling salon reception duties.

3 The assessor will observe these aspects of the learners’ performance on at least three occasions. These observations must cover all four main outcomes of this unit.


34

4 The learner must show that they have: handled three of the four* types of people handled two of the three* types of enquiries handled both types of appointment obtained all the appointment details handled all the methods of payment dealt with all the types of discrepancy.

i People: a) who have different needs and expectations b) who appear angry c) who may be confused d) who have a complaint.

ii Enquiries: a) in person b) by telephone c) electronically.

iii Appointments are made a) in person b) by telephone.

iv Appointment details are: a) client’s name b) client’s contact details c) service required d) estimated price e) date f) time g) member(s) of staff booked for service.

v Methods of payment are: a) cash b) cash equivalents c) cheque d) payment cards.

vi Discrepancies are: a) invalid currency b) invalid card c) incorrect completion of cheque d) suspected fraudulent use of payment card e) payment disputes.

* However, the learner must prove to the assessor that they have the necessary knowledge, understanding and skills to be able to perform competently in respect of all the items in this range.


35

5 It is likely most evidence of the learner’s performance will be gathered from the observations made by the assessor but the learner may be required to produce other evidence to support their performance if the assessor has not been present.

6 No mandatory written questions are required for this unit.



BF0

34955 –

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ific

atio

n –

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cel Le

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ener

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ail

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vice

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ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

36

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to m

ainta

in t

he

rece

ption a

rea

1.1

ke

ep t

he

rece

ption a

rea

clea

n a

nd t

idy

at

all tim

es

1.2

m

ainta

in a

gre

ed lev

els

of

stock

of re

ception

stat

ioner

y an

d p

roduct

dis

pla

ys

1.3

offer

clie

nts

hosp

ital

ity

to m

eet

the

salo

n’s

clie

nt

care

polic

ies

2

Be

able

to a

tten

d t

o

clie

nts

and e

nquir

ies

2.1

at

tend t

o p

eople

pro

mptly

in a

polit

e m

anner

giv

ing

info

rmat

ion c

lear

ly

2.2

id

entify

the

purp

ose

of th

e en

quiry

2.3

co

nfirm

appoin

tmen

ts a

nd p

rom

ptly

info

rm t

he

rele

vant

per

son

2.4

re

fer

enquirie

s pro

mptly

that

cannot

be

dea

lt w

ith

to t

he

rele

vant

per

son for

action

2.5

re

cord

mes

sages

and p

ass

to t

he

rele

vant

per

son

2.6

giv

e co

nfiden

tial

info

rmat

ion o

nly

to a

uth

orise

d

peo

ple

2.7

bal

ance

the

nee

ds

of

all in

div

idual

s fo

r at

tention

3

Be

able

to m

ake

appoin

tmen

ts f

or

salo

n

serv

ices

3.1

fo

r th

e se

rvic

e re

ques

ted

3.2

id

entify

clie

nt

requirem

ents

and s

ched

ule

ap

poin

tmen

ts in a

way

that

satisf

ies

the

clie

nt

and

styl

ist,

maki

ng m

ost

pro

duct

ive

use

of sa

lon t

ime

3.3

re

cord

appoin

tmen

t det

ails

acc

ura

tely

, cl

early

and

to m

eet

the

salo

n’s

req

uirem

ents

BF0

34955 –

Spec

ific

atio

n –

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cel Le

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cel Le

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ma

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ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

37

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Be

able

to h

andle

pay

men

ts f

rom

clie

nts

4.1

to

tal ch

arges

and info

rm c

lients

cle

arly

and in a

co

urt

eous

man

ner

4.2

in

spec

t purc

has

es for

conditio

n a

nd q

ual

ity

as t

hey

ar

e pro

cess

ed f

or

paym

ent

4.3

es

tablis

h t

he

clie

nt’s

met

hod o

f pay

men

t and

pro

cess

the

pay

men

t giv

ing c

hange

and r

ecei

pt

when

req

uired

4.4

re

cord

info

rmat

ion a

bout

the

sale

acc

ura

tely

, cl

early

and t

o m

eet

the

salo

n’s

req

uirem

ents

4.5

gai

n a

uth

orisa

tion f

or

acce

pting n

on-c

ash

pay

men

ts

when

the

valu

e ex

ceed

s agre

ed lim

it

4.6

ta

ctfu

lly info

rm c

lients

when

auth

orisa

tion c

annot

be

obta

ined

for

non-c

ash p

aym

ents

4.7

id

entify

and r

esolv

e, w

her

e poss

ible

, an

y dis

crep

anci

es in p

aym

ents

within

the

limits

of ow

n

auth

ority

4.8

re

fer

paym

ent

dis

crep

anci

es w

hic

h c

annot

be

reso

lved

pro

mptly

to t

he

rele

vant

per

son for

act

ion

4.9

fo

llow

cas

h p

oin

t se

curity

pro

cedure

s at

all

tim

es

4.1

0

iden

tify

and r

eport

low

lev

els

of

chan

ge

in t

ime

to

avoid

short

ages

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ail

Ser

vice

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3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

38

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Under

stan

d s

alo

n a

nd

legal

req

uirem

ents

5.1

su

mm

aris

e th

e sa

lon’s

pro

cedure

s fo

r:

–

mai

nta

inin

g c

onfiden

tial

ity

–

taki

ng m

essa

ges

–

m

akin

g a

nd r

ecord

ing a

ppoin

tmen

ts

–

dea

ling w

ith s

usp

ecte

d fra

ud

–

auth

orisi

ng n

on-c

ash p

aym

ents

when

thes

e ar

e ‘o

ver

limit’

–

clie

nt

care

at

rece

ption

5.2

ex

pla

in lim

its

of ow

n a

uth

ority

when

: –

m

ainta

inin

g t

he

rece

ption a

rea

–

atte

ndin

g t

o p

eople

and e

nquirie

s –

m

akin

g a

ppoin

tmen

ts

–

dea

ling w

ith p

aym

ents

and d

iscr

epan

cies

5.3

des

crib

e th

e co

nse

quen

ces

of bre

akin

g

confiden

tialit

y 5.4

id

entify

who t

o r

efer

to w

ith d

iffe

rent

types

of

enquirie

s or

rece

ption p

roble

ms

5.5

des

crib

e re

leva

nt

rights

, duties

and r

esponsi

bili

ties

re

lating t

o t

he

Sale

of G

oods

and S

ervi

ces

Act

and

the

Data

Pro

tect

ion A

ct

BF0

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3 –

April 2013 ©

Pea

rson E

duca

tion L

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2013

39

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Under

stan

d

com

munic

atio

n m

ethods

6.1

ex

pla

in t

he

import

ance

of ta

king m

essa

ges

and

pas

sing t

hem

on t

o t

he

right

per

son a

t th

e right

tim

e 6.2

ex

pla

in t

he

import

ance

of ef

fect

ive

com

munic

atio

n

to t

he

salo

n’s

busi

nes

s 6.3

des

crib

e how

and w

hen

to a

sk q

ues

tions

6.4

ex

pla

in h

ow

to b

alan

ce g

ivin

g a

tten

tion t

o

indiv

idual

clie

nts

whils

t m

ainta

inin

g a

res

ponsi

bili

ty

tow

ards

oth

er c

lients

in b

usy

tra

din

g p

erio

ds

6.5

ex

pla

in h

ow

to s

how

they

are

lis

tenin

g c

lose

ly t

o

what

peo

ple

are

sayi

ng

7

Under

stan

d s

alo

n s

ervi

ces,

pro

duct

s and p

rici

ng

7.1

ex

pla

in t

he

serv

ices

ava

ilable

, th

eir

dura

tion a

nd

cost

7.2

des

crib

e th

e pro

duct

s av

aila

ble

for

sale

and t

hei

r co

st

7.3

d

escr

ibe

how

to iden

tify

any

def

ects

in p

roduct

s as

they

are

bei

ng p

roce

ssed

for

sale

7.4

ex

pla

in h

ow

to iden

tify

any

curr

ent

dis

counts

and

spec

ial off

ers

7.5

id

entify

what

and h

ow

much

sta

tioner

y sh

ould

be

kept

at t

he

rece

ption a

rea

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Spec

ific

atio

n –

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Edex

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ail

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vice

s – I

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3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

40

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Under

stan

d h

ow

to

calc

ula

te a

nd t

ake

pay

men

ts

8.1

des

crib

e co

mm

on m

ethods

of

calc

ula

ting p

aym

ents

in

cludin

g p

oin

t of

sale

tec

hnolo

gy

and p

hys

ical

ca

lcula

tions

8.2

des

crib

e how

to k

eep c

ash

and o

ther

pay

men

ts s

afe

an

d s

ecure

8.3

des

crib

e th

e ty

pes

of

pay

men

t th

at t

hey

are

au

thorise

d t

o a

ccep

t 8.4

ex

pla

in h

ow

to g

ain e

lect

ronic

auth

orisa

tion for

pay

men

t ca

rds

8.5

ex

pla

in h

ow

to iden

tify

susp

ecte

d c

ounte

rfei

t pay

men

ts s

tole

n c

heq

ues

, cr

edit c

ard

s an

d

pay

men

t ca

rds

8.6

des

crib

e how

to d

eal w

ith c

ust

om

ers

off

erin

g

susp

ect

tender

or

susp

ect

non-c

ash p

aym

ents

8.7

des

crib

e th

e co

nse

quen

ces

of

failu

re t

o h

andle

pay

men

ts c

orr

ectly

9

Under

stan

d h

ow

to m

ake

appoin

tmen

ts

9.1

ex

pla

in t

he

import

ance

of m

aki

ng a

ppoin

tmen

ts

corr

ectly

9.2

des

crib

e th

e co

mm

on s

yste

ms

ava

ilable

for

mak

ing

appoin

tmen

ts w

ithin

the

hai

rdre

ssin

g indust

ry

BF0

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Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

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apy

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ener

al –

Edex

cel Le

vel 2 N

VQ

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apy

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Edex

cel Le

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ma

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ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

41

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


42


43

Unit 5: Provide Facial Skin Care Treatment

Unit code: B4


QCF level: 2

Credit value: 8


Unit summary

This is a job-ready unit which is competency based. This unit is about providing facial skin care treatment. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work. This unit applies to Beauty and Spa Therapy.


The assessment of this unit needs to meet the requirements within the Habia Beauty and Spa Therapy Assessment Strategy. 1 Simulation is not allowed for any performance evidence within this unit. 2 The learner must practically demonstrate in their everyday work that

they have met the standard for improving and maintaining facial skin condition.

3 The assessor will observe the learner’s performance on at least three occasions, each involving a different client.

4 The learner must show that they have: used all consultation techniques

a) questioning b) visual c) manual d) reference to client records

carried out at least one of the necessary actions a) encouraging the client to seek medical advice b) explaining why the treatment cannot be carried out c) modification of treatment

treated all skin types a) oily b) dry c) combination


44

treated two out of three skin conditions* a) mature skin b) sensitive skin c) dehydrated skin

used all types of equipment a) magnifying light b) skin warming c) consumables

used all the types of facial products a) eye make-up remover b) cleansers c) toners d) exfoliators e) moisturisers f) specialised skin products

used all massage mediums a) oil b) cream

used all the massage techniques a) effleurage b) petrissage c) tapotement

used all the mask treatments a) setting b) non-setting

provided all types of advice a) suitable aftercare products and their use b) avoidance of activities which may cause contra-actions c) recommended time intervals in between facial treatments d) home care routines.

*However, the learner must prove to their assessor that they have the necessary knowledge, understanding and skills to be able to perform competently in respect of all the items in these ranges.

5 It is likely most evidence of the learner’s performance will be gathered from the observations made by the assessor but the learner may be required to produce other evidence to support the performance if the assessor has not been present.

6 This unit requires mandatory written questions in accordance with the Habia Assessment Strategy for Beauty and Spa Therapy.

The assessment and quality assurance requirement for this qualification/unit provides evidence towards Assessor and Verifier Units.


45



BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

46

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

im

pro

ving

and m

ain

tain

ing f

acia

l sk

in

conditio

n

1.1

se

t up a

nd m

ainta

in t

he

work

are

a to

mee

t le

gal,

hyg

iene

and t

reatm

ent

requirem

ents

1.2

m

ainta

in p

erso

nal st

andar

ds

of

appea

rance

, hyg

iene

and p

rote

ctio

n t

hat

mee

ts a

ccep

ted

indust

ry a

nd o

rgan

isat

ional

req

uirem

ents

1.3

cl

ean t

ools

and e

quip

men

t usi

ng t

he

corr

ect

met

hods

1.4

use

acc

epte

d indust

ry h

ygie

ne

and s

afe

ty p

ract

ices

th

roughout

the

trea

tmen

t

1.5

posi

tion e

quip

men

t, m

ater

ials

, th

emse

lves

and t

he

clie

nt

to m

eet

the

nee

d o

f th

e tr

eatm

ent

1.6

m

ainta

in t

he

clie

nt’s

modes

ty a

nd p

riva

cy a

t all

tim

es

1.7

dis

pose

of

was

te m

ater

ials

corr

ectly

1.8

co

mple

te t

he

trea

tmen

t w

ithin

a c

om

mer

cial

ly

viab

le t

ime

1.9

le

ave

the

work

are

a in a

suitable

conditio

n for

furt

her

tre

atm

ents

1.1

0

keep

clie

nt

reco

rds

up t

o d

ate,

acc

ura

te,

easy

to

read

and s

igned

by

the

clie

nt

and p

ract

itio

ner

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

47

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to c

onsu

lt,

pla

n

and p

repar

e fo

r fa

cial

s w

ith c

lients

2.1

use

effec

tive

consu

ltat

ion t

echniq

ues

2.2

obta

in s

igned

, w

ritt

en a

nd info

rmed

conse

nt

prior

to a

ny

trea

tmen

t fr

om

the

clie

nt

or

from

a p

aren

t or

guard

ian if

the

clie

nt

is a

min

or

2.3

id

entify

any

contr

a-in

dic

ations

by

ques

tionin

g t

he

clie

nt,

est

ablis

hin

g t

hei

r cu

rren

t sk

in c

are

routine

and r

ecord

ing t

he

clie

nt

resp

onse

s acc

ura

tely

2.4

pro

tect

the

clie

nt’s

cloth

ing,

hair

and a

cces

sories

ef

fect

ivel

y

2.5

cl

eanse

the

clie

nt’s

skin

prior

to s

kin a

naly

sis

2.6

per

form

a s

kin a

nal

ysis

on t

he

clie

nt,

and r

ecord

th

e sk

in t

ype

and c

onditio

n

2.7

ta

ke a

ny

nec

essa

ry a

ctio

n in r

esponse

to iden

tified

co

ntr

a-i

ndic

atio

ns

2.8

re

com

men

d s

uitab

le t

reat

men

ts a

nd p

roduct

s fo

r th

e cl

ient’s

skin

typ

e an

d c

onditio

n,

and a

gre

e a

serv

ice

and o

utc

om

es t

hat

are

acce

pta

ble

to t

he

clie

nt

and m

eet

thei

r nee

ds

2.9

se

lect

suitab

le f

acia

l pro

duct

s an

d e

quip

men

t fo

r th

e cl

ient’s

skin

typ

e an

d s

kin c

onditio

n b

ased

on

the

resu

lts

of th

e sk

in a

nal

ysis

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

48

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to im

pro

ve a

nd

mai

nta

in s

kin c

onditio

n

3.1

use

fac

ial pro

duct

s and e

quip

men

t fo

llow

ing

man

ufa

cture

rs’ in

stru

ctio

n

3.2

cl

eanse

the

skin

3.3

use

suitable

exf

olia

tion t

echniq

ues

, w

hic

h m

inim

ise

any

dis

com

fort

to t

he

clie

nt

and lea

ve t

he

skin

sm

ooth

, and fre

e of

any

surf

ace

deb

ris

and

pro

duct

s

3.4

ca

rry

out

any

nec

essa

ry c

om

edone

extr

action,

as

required

, m

inim

isin

g d

isco

mfo

rt t

o t

he

clie

nt

and

with m

inim

al d

am

age

to t

he

skin

3.5

use

and a

dap

t m

ass

age

tech

niq

ues

with s

uitab

le

mas

sage

med

ia t

o m

eet

the

nee

ds

of th

e cl

ient

and

agre

ed t

reat

men

t pla

n

3.6

ap

ply

mask

tre

atm

ents

eve

nly

and n

eatly,

ensu

ring

that

the

area

to b

e tr

eate

d is

cove

red,

and r

emove

m

asks

aft

er a

rec

om

men

ded

tim

e an

d w

ithout

dis

com

fort

to t

he

clie

nt

3.7

to

ne

and m

ois

turise

the

skin

3.8

ch

eck

the

finis

hed

res

ult is

to t

he

clie

nt’s

satisf

act

ion a

nd m

eets

the

agre

ed t

reat

men

t pla

n

3.9

giv

e cl

ient

suitab

le a

fter

care

advi

ce

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

49

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Under

stan

d o

rganis

ational

an

d leg

al r

equirem

ents

4.1

des

crib

e ow

n r

esponsi

bili

ties

under

rel

evan

t hea

lth

and s

afe

ty leg

isla

tion

4.2

ex

pla

in w

hy

min

ors

should

not

be

giv

en t

reat

men

ts

without

info

rmed

and s

igned

pare

nta

l or

guar

dia

n

conse

nt

4.3

des

crib

e w

hy

it is

import

ant,

when

tre

ating m

inors

under

16 y

ears

of ag

e, t

o h

ave

a p

aren

t or

guar

dia

n p

rese

nt

4.4

st

ate

the

age

at w

hic

h a

n indiv

idual

is

class

ed a

s a

min

or

and h

ow

this

diffe

rs n

atio

nal

ly

4.5

des

crib

e th

e im

port

ance

of not

dis

crim

inat

ing

agai

nst

clie

nts

with illn

esse

s an

d d

isab

ilities

4.6

ex

pla

in t

he

legal si

gnific

ance

of

gai

nin

g s

igned

, in

form

ed c

onse

nt

to t

reat

men

t 4.7

des

crib

e ow

n r

esponsi

bili

ties

and r

easo

ns

for

mai

nta

inin

g p

erso

nal hyg

iene

pro

tect

ion a

nd

appea

rance

acc

ord

ing t

o a

ccep

ted indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

4.8

ex

pla

in t

he

import

ance

of an

d r

easo

ns

for

keep

ing

and s

toring c

lient

reco

rds

4.9

st

ate

the

salo

n’s

ser

vice

tim

es for

com

ple

ting fac

ial

trea

tmen

ts a

nd t

he

import

ance

of co

mple

ting t

he

applic

atio

n in a

com

mer

cial

ly v

iable

tim

e 4.1

0

stat

e th

e sa

lon’s

pri

cing s

truct

ure

s 4.1

1

des

crib

e how

to c

om

ple

te c

lient

reco

rds

use

d in t

he

salo

n a

nd t

he

import

ance

of

gai

nin

g c

lients

’ si

gnat

ure

s

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

50

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Under

stan

d h

ow

to w

ork

sa

fely

and e

ffec

tive

ly

when

pro

vidin

g f

acia

l tr

eatm

ents

5.1

des

crib

e how

to s

et u

p t

he

work

are

a a

nd p

repare

an

d u

se e

quip

men

t and m

ater

ials

for

faci

al

trea

tmen

ts

5.2

des

crib

e th

e nec

essa

ry e

nvi

ronm

enta

l co

nditio

ns

for

faci

al tr

eatm

ents

(in

cludin

g lig

hting,

hea

ting,

ventila

tion a

nd g

ener

al c

om

fort

) an

d w

hy

thes

e are

im

port

ant

5.3

co

mpare

the

diffe

rence

s bet

wee

n s

terilis

ing a

nd

dis

infe

ctin

g

5.4

ex

pla

in t

he

import

ance

of an

d r

easo

ns

for

dis

infe

ctin

g h

ands,

and h

ow

to d

o t

his

eff

ective

ly

5.5

des

crib

e how

to m

ainta

in e

quip

men

t an

d m

ater

ials

in

a c

lean

and h

ygie

nic

conditio

n

5.6

des

crib

e how

to p

repare

them

selv

es a

nd c

lients

for

faci

al tr

eatm

ents

5.7

des

crib

e how

to a

void

pote

ntial dis

com

fort

and

inju

ry a

nd t

he

risk

s of poor

posi

tionin

g o

f cl

ients

5.8

des

crib

e how

to c

hec

k eq

uip

men

t use

d f

or

faci

al

trea

tmen

ts

5.9

des

crib

e w

hy

it is

import

ant

to m

ainta

in s

tandar

ds

of hyg

iene

and t

he

princi

ple

s of

avoid

ing c

ross

-in

fect

ion

5.1

0

expla

in h

ow

to m

inim

ise

and d

ispose

of

was

te fro

m

trea

tmen

ts

5.1

1

des

crib

e th

e co

nditio

n in w

hic

h t

he

work

are

a sh

ould

be

left

rea

dy

and w

hy

this

is

import

ant

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

51

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Under

stan

d h

ow

to

per

form

clie

nt

consu

ltat

ion

and t

reat

men

t pla

nnin

g

6.1

des

crib

e how

to u

se e

ffec

tive

consu

ltation

tech

niq

ues

6.2

des

crib

e th

e ques

tionin

g a

nd lis

tenin

g s

kills

req

uire

to fin

d o

ut

info

rmat

ion

6.3

des

crib

e how

to g

ive

effe

ctiv

e advi

ce a

nd

reco

mm

endat

ions

to c

lients

6.4

des

crib

e how

to inte

rpre

t neg

ativ

e an

d p

osi

tive

body

languag

e

6.5

des

crib

e th

e im

port

ance

of

ques

tionin

g c

lients

to

esta

blis

h a

ny

contr

a- indic

ations

to f

acia

l tr

eatm

ents

6.6

ex

pla

in w

hy

it is

import

ant

to r

ecord

clie

nt

resp

onse

s to

ques

tionin

g

6.7

ex

pla

in w

hy

it is

import

ant

to e

nco

ura

ge

and a

llow

tim

e fo

r cl

ients

to a

sk q

ues

tions

6.8

des

crib

e th

e le

gal si

gnific

ance

of cl

ient

ques

tionin

g

and o

f re

cord

ing t

he

clie

nt’s

resp

onse

s 6.9

ex

pla

in t

he

reaso

ns

why

it is

import

ant

to

enco

ura

ge

clie

nts

with c

ontr

a-in

dic

atio

ns

to s

eek

med

ical

advi

ce

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

52

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6.1

0

des

crib

e th

e im

port

ance

of an

d r

easo

ns

for

not

nam

ing s

pec

ific

contr

a-in

dic

atio

ns

when

ref

erring

clie

nts

to a

gen

eral pra

ctitio

ner

6.1

1

expla

in w

hy

it is

import

ant

to m

ainta

in c

lient’s

modes

ty a

nd p

riva

cy

6.1

2

expla

in h

ow

to p

repare

tre

atm

ent

pla

ns

6.1

3

des

crib

e how

to p

repar

e cl

ients

for

trea

tmen

ts

6.1

4

des

crib

e how

to p

osi

tion c

lients

for

faci

al

trea

tmen

ts

6.1

5

des

crib

e how

to c

onduct

a s

kin a

nal

ysis

6.1

6

des

crib

e th

e re

lationsh

ip b

etw

een t

he

clie

nt’s

skin

ca

re r

outine,

its

curr

ent

conditio

n a

nd im

plic

atio

ns

for

trea

tmen

t

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

53

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Under

stan

d a

nat

om

y an

d

phys

iolo

gy

that

rel

ate

s to

fa

cial sk

in c

are

trea

tmen

ts

7.1

des

crib

e th

e st

ruct

ure

and f

unct

ion o

f th

e sk

in

7.2

th

e sk

in c

har

acte

rist

ics

and s

kin t

ypes

of

diffe

rent

clie

nt

gro

ups

7.3

des

crib

e th

e ac

tions

of th

e fa

cial, n

eck

and s

hould

er

musc

les

7.4

des

crib

e th

e bones

of th

e hea

d,

nec

k an

d s

hould

er

girdle

7.5

des

crib

e th

e posi

tion o

f th

e hea

d,

face

, nec

k, c

hes

t an

d s

hould

er g

irdle

bones

7.6

des

crib

e th

e posi

tion o

f th

e fa

ce,

nec

k an

d s

hould

er

musc

les

7.7

des

crib

e how

the

nat

ura

l ag

eing p

roce

ss a

ffec

ts

faci

al sk

in a

nd m

usc

le t

one

7.8

des

crib

e th

e co

mposi

tion a

nd funct

ion o

f blo

od a

nd

lym

ph a

nd its

role

in im

pro

ving s

kin a

nd m

usc

le

conditio

n

8

Under

stan

d c

ontr

a-in

dic

ations

that

affec

t or

rest

rict

faci

al s

kin c

are

trea

tmen

ts

8.1

des

crib

e th

e co

ntr

a-in

dic

atio

ns

whic

h r

equire

med

ical

ref

erra

l an

d w

hy

they

req

uire

refe

rral

8.2

des

crib

e th

e co

ntr

a-in

dic

atio

ns

whic

h r

estr

ict

trea

tmen

t an

d w

hy

they

res

tric

t tr

eatm

ent

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

54

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9

Under

stan

d faci

al s

kin

care

tec

hniq

ues

, pro

duct

s an

d t

reat

men

t pla

nnin

g

9.1

des

crib

e how

to a

dap

t fa

cial

tec

hniq

ues

for

mal

e an

d fem

ale

clie

nts

9.2

des

crib

e how

to r

ecognis

e diffe

rent

skin

typ

es a

nd

conditio

ns

9.3

des

crib

e how

envi

ronm

enta

l an

d lifes

tyle

fac

tors

af

fect

the

conditio

n o

f th

e sk

in

9.4

des

crib

e how

to t

reat

and s

uitable

cours

es o

f act

ion

for

diffe

rent

skin

typ

es a

nd c

onditio

ns

9.5

des

crib

e th

e re

com

men

ded

fre

quen

cy o

f tr

eatm

ents

9.6

co

mpare

the

range

and u

ses

of

pro

duct

s ava

ilable

fo

r fa

cial

tre

atm

ents

9.7

des

crib

e th

e diffe

rent

types

of

spec

ialis

t sk

in

pro

duct

s and h

ow

to a

pply

them

9.8

ex

pla

in t

he

reaso

ns

for

and b

enef

its

of:

cle

ansi

ng

the

skin

, ex

folia

ting t

he

skin

, to

nin

g t

he

skin

, w

arm

ing t

he

skin

, ap

ply

ing m

ass

age,

apply

ing

mas

ks a

nd s

kin c

are

pro

duct

s 9.9

co

mpare

the

diffe

rent

types

and e

ffec

ts o

f sk

in

warm

ing d

evic

es

9.1

0

des

crib

e how

to s

afe

ly m

anually

ext

ract

com

edones

9.1

1

des

crib

e th

e diffe

rent

types

of

mas

sage

tech

niq

ues

, th

e diffe

rence

s bet

wee

n t

hem

, an

d h

ow

to a

dap

t th

em t

o s

uit t

he

skin

typ

es a

nd c

onditio

ns

9.1

2

des

crib

e th

e ef

fect

s of m

ass

age

tech

niq

ues

on t

he

skin

, m

usc

le a

nd u

nder

lyin

g s

truct

ure

s

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

55

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9.1

3

des

crib

e th

e sk

in t

ypes

bes

t su

ited

to o

il or

crea

m

mas

sage

med

ium

s 9.1

4

com

pare

the

diffe

rent

types

of

mas

ks a

nd t

hei

r ef

fect

s on t

he

skin

9.1

5

des

crib

e th

e lin

ks b

etw

een m

ask

tre

atm

ent

tim

ing

and s

kin c

onditio

n

9.1

6

des

crib

e how

to iden

tify

ery

them

a an

d its

cau

ses

9.1

7

des

crib

e poss

ible

contr

a-ac

tions

whic

h m

ay

occ

ur

during t

he

faci

al tr

eatm

ent

and h

ow

to d

eal w

ith

them

10

Under

stan

d t

he

afte

rcar

e ad

vice

to p

rovi

de

clie

nts

fo

r fa

cial

car

e tr

eatm

ents

10.1

ex

pla

in w

hy

it is

import

ant

to p

rovi

de

a b

asic

hom

e ca

re r

outine

10.2

des

crib

e af

terc

are

pro

duct

s th

at

will

ben

efit t

he

clie

nt

and t

hose

to a

void

and w

hy

10.3

des

crib

e th

e co

ntr

a-act

ions

that

may

occ

ur

afte

r fa

cial tr

eatm

ents

and w

hat

advi

ce t

o g

ive

clie

nts

10.4

des

crib

e th

e re

com

men

ded

tim

e in

terv

als

for

faci

al

trea

tmen

ts

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


56


57

Unit 6: Enhance the Appearance of Eyebrows and Eyelashes

Unit code: B5

Unit reference number: H/600/7455

QCF level: 2

Credit value: 5


Unit summary

This is a job-ready unit which is competency based, covering both skills and knowledge. This unit is about enhancing the appearance of the eyebrows and eyelashes. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work. This unit applies to Beauty and Spa Therapy.


1 Simulation is not allowed for any performance evidence within this unit. 2 The learner must practically demonstrate in their everyday work that

they have met the standard for enhancing the appearance of eyebrows and eyelashes.

3 The assessor will observe the learner’s performance on at least three occasions, involving three different clients. The assessor will want to see the learner apply a partial set of artificial eyelashes and tinting eyebrows and eyelashes.



dealt with at least one of the necessary actions* a) encouraging the client to seek medical advice b) explaining why the treatment cannot be carried out c) modification of treatment

covered both types of eyebrow shaping a) total reshape of the brow b) maintenance of original brow shape


58

worked with two of the four colouring characteristics* a) fair b) red c) dark d) white

applied both types of artificial eyelashes a) strip lashes b) individual flare lashes

used both types of products a) adhesives b) solvents

provided all types of aftercare advice a) avoidance of activities which may cause contra-actions b) recommended time intervals between treatments c) suitable home care products and their use.






BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

59

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing p

rovi

din

g

eyeb

row

and e

yela

sh

trea

tmen

ts

1.1

se

t up a

nd m

ainta

in t

he

work

are

a to

mee

t le

gal,

hyg

iene

and t

reatm

ent

requirem

ents

1.2

m

ainta

in p

erso

nal st

andar

ds

of

hyg

iene,

pro

tect

ion

and a

ppea

rance

that

mee

ts a

ccep

ted indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

1.3

cl

ean a

ll to

ols

and e

quip

men

t usi

ng t

he

corr

ect

met

hods

1.4

use

acc

epte

d indust

ry h

ygie

ne

and s

afe

ty p

ract

ices

th

roughout

the

trea

tmen

t 1.5

posi

tion e

quip

men

t and m

ater

ials

for

ease

and

safe

ty o

f use

1.6

posi

tion t

he

clie

nt

and t

hem

selv

es t

o m

inim

ise

fatigue

and r

isk

of in

jury

1.7

re

spec

t th

e cl

ient’s

modes

ty a

nd p

riva

cy a

t all

tim

es

1.8

co

mple

te t

he

trea

tmen

t w

ithin

a c

om

mer

cial

ly

viab

le t

ime

1.9

le

ave

the

work

are

a in a

suitable

conditio

n for

furt

her

tre

atm

ents

1.1

0

keep

rec

ord

s up-t

o-d

ate,

acc

ura

te,

easy

to r

ead

and s

igned

by

the

clie

nt

and p

ract

itio

ner

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

60

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to c

onsu

lt,

pla

n

and p

repar

e fo

r th

e tr

eatm

ent

with c

lients

2.1

use

consu

ltat

ion t

echniq

ues

to d

eter

min

e th

e cl

ient’s

trea

tmen

t pla

n

2.2

obta

in s

igned

, w

ritt

en a

nd info

rmed

conse

nt

prior

to c

arry

ing o

ut

the

trea

tmen

t fr

om

the

clie

nt

or

par

ent/

guar

dia

n if th

e cl

ient

is a

min

or

2.3

co

nsu

lt w

ith t

he

clie

nt

to iden

tify

if th

ey h

ave

any

contr

a-i

ndic

atio

ns

to t

he

trea

tmen

ts,

reco

rd t

he

resu

lts

and t

ake

any

nec

essa

ry a

ctio

n

2.4

en

coura

ge

clie

nts

to a

sk q

ues

tions

to c

lari

fy a

ny

poin

ts

2.5

per

form

a s

ensi

tivi

ty t

est

on a

suitab

le a

rea

of th

e cl

ient’s

skin

acc

ord

ing t

o m

anufa

cture

rs’

inst

ruct

ions

and o

rganis

atio

nal re

quirem

ents

and

reco

rd t

he

resu

lts

2.6

pro

vide

clie

nt

advi

ce w

ithout

refe

rence

to a

spec

ific

m

edic

al c

onditio

n a

nd w

ithout

causi

ng u

ndue

alarm

an

d c

once

rn

2.7

ex

pla

in a

nd a

gre

e th

e tr

eatm

ent

and o

utc

om

es t

hat

ar

e acc

epta

ble

to t

hei

r cl

ients

and m

eet

thei

r nee

ds

2.8

se

lect

suitab

le e

quip

men

t an

d m

ater

ials

for

the

trea

tmen

t pla

n b

ase

d o

n t

he

outc

om

es o

f th

e se

nsi

tivi

ty t

est

2.9

pro

tect

the

clie

nt’s

cloth

ing,

hair

and a

cces

sories

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

61

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to s

hape

eyeb

row

s 3.1

ch

eck

the

clie

nt’s

under

stan

din

g o

f th

e tr

eatm

ent

prior

to c

om

men

cem

ent,

dis

cuss

ing a

ny

are

as t

hat

re

quire

clarifica

tion

3.2

cl

eanse

and p

repar

e th

e ey

ebro

w a

rea p

rior

to t

he

trea

tmen

t 3.3

ke

ep t

he

skin

tau

t to

min

imis

e dis

com

fort

to t

he

clie

nt

3.4

re

move

the

hai

r in

the

dir

ection o

f th

e hai

r gro

wth

3.5

use

suitable

sooth

ing p

roduct

s ac

cord

ing t

o t

he

nee

ds

of th

e cl

ient

and m

anufa

cture

rs’ in

stru

ctio

ns

3.6

ch

eck

the

finis

hed

shap

e is

to t

he

clie

nt’s

satisf

act

ion

3.7

pro

vide

afte

rcar

e ad

vice

spec

ific

to t

he

clie

nt’s

indiv

idual

nee

ds

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

62

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Be

able

to t

int

eyeb

row

s an

d lash

es

4.1

ch

eck

the

clie

nt’s

under

stan

din

g o

f th

e tr

eatm

ent

prior

to c

om

men

cem

ent

and d

iscu

ss a

ny

area

s th

at

require

clarifica

tion

4.2

cl

eanse

and p

repar

e th

e ar

ea p

rior

to t

he

trea

tmen

t 4.3

pro

tect

the

skin

surr

oundin

g t

he

area

to b

e tr

eate

d

4.4

m

ix t

ints

to m

eet

manufa

cture

r’s

inst

ruct

ions

and

clie

nt’s

requirem

ents

4.5

m

inim

ise

the

risk

of

spre

ad o

f co

lour

to t

he

clie

nt’s

skin

, cl

oth

es a

nd s

urr

oundin

g a

reas

during

applic

atio

n

4.6

ap

ply

the

pro

duct

eve

nly

and e

nsu

re t

he

pro

duct

fu

lly c

ove

rs t

he

hai

r to

be

tinte

d

4.7

pro

mptly

rem

ove

the

tint

in t

he

even

t of any

contr

a-a

ctio

ns

and a

pply

a c

old

wat

er c

om

pre

ss t

o

sooth

e th

e ey

e 4.8

tim

e th

e pro

duct

dev

elopm

ent

to m

eet

the

colo

uring c

har

acte

rist

ics

of th

e cl

ient

and

man

ufa

cture

r’s

inst

ruct

ions

4.9

le

ave

the

trea

ted h

air

fre

e of pro

duct

4.1

0

chec

k th

e finis

hed

res

ult is

to t

he

clie

nt’s

satisf

act

ion

4.1

1

pro

vide

afte

rcar

e ad

vice

spec

ific

to t

he

clie

nt’s

indiv

idual

nee

ds

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

63

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Be

able

to a

pply

art

ific

ial

eyel

ash

es

5.1

ch

eck

the

clie

nt’s

under

stan

din

g o

f th

e tr

eatm

ent

prior

to c

om

men

cem

ent

and d

iscu

ss a

ny

area

s th

at

require

clarifica

tion

5.2

cl

eanse

and p

repar

e th

e ar

ea p

rior

to t

he

trea

tmen

t 5.3

posi

tion a

nd fix

the

art

ific

ial la

shes

acc

ura

tely

le

avin

g t

he

eye

area

fre

e of ex

cess

ive

pro

duct

s 5.4

id

entify

and p

rom

ptly

reso

lve

any

applic

atio

n

pro

ble

ms

or

contr

a-i

ndic

atio

ns

occ

urr

ing d

uring t

he

trea

tmen

t 5.5

ch

eck,

on c

om

ple

tion,

that

the

artifici

al e

yela

shes

giv

e a

bal

ance

d a

nd w

ell pro

port

ioned

look,

suitab

le

for

the

agre

ed d

esired

effec

t 5.6

ch

eck,

on c

om

ple

tion,

that

par

tial

set

s ar

e sm

ooth

ly

and e

venly

gra

duate

d into

the

nat

ura

l ey

elas

hes

5.7

ch

eck

the

finis

hed

res

ult is

to t

he

clie

nt’s

satisf

act

ion

5.8

pro

vide

afte

rcar

e ad

vice

spec

ific

to t

he

clie

nt’s

indiv

idual

nee

ds

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

64

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Under

stan

d o

rganis

ational

an

d leg

al r

equirem

ents

6.1

des

crib

e ow

n r

esponsi

bili

ties

under

rel

evan

t hea

lth

and s

afe

ty leg

isla

tion

6.2

ex

pla

in w

hy

min

ors

should

not

be

giv

en t

reat

men

ts

without

info

rmed

and s

igned

pare

nta

l or

guar

dia

n

conse

nt

6.3

des

crib

e w

hy

it is

import

ant,

when

tre

ating m

inors

under

16 y

ears

of ag

e, t

o h

ave

a p

aren

t or

guar

dia

n p

rese

nt

6.4

st

ate

the

age

at w

hic

h a

n indiv

idual

is

class

ed a

s a

min

or

and h

ow

this

diffe

rs n

atio

nal

ly

6.5

des

crib

e th

e im

port

ance

of not

dis

crim

inat

ing

agai

nst

clie

nts

with illn

esse

s an

d d

isab

ilities

and

why

6.6

ex

pla

in t

he

legal si

gnific

ance

of

gai

nin

g s

igned

, in

form

ed c

onse

nt

to t

reat

men

t 6.7

des

crib

e th

e is

sues

surr

oundin

g d

eliv

ery

of

eyeb

row

an

d e

yela

sh t

reat

men

ts t

o m

inors

6.8

des

crib

e ow

n r

esponsi

bili

ties

and r

easo

ns

for

mai

nta

inin

g p

erso

nal hyg

iene,

pro

tect

ion a

nd

appea

rance

acc

ord

ing t

o a

ccep

ted indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

6.9

des

crib

e how

to c

om

ple

te c

lient

reco

rds

and t

he

reas

ons

for

keep

ing r

ecord

s of tr

eatm

ents

and

obta

inin

g c

lients

’ si

gnat

ure

s 6.1

0

des

crib

e th

e im

port

ance

of

the

corr

ect

stora

ge

of

clie

nt

reco

rds

in r

elat

ion t

o t

he

Data

Pro

tect

ion A

ct

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

65

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6.1

1

expla

in t

he

salo

n’s

ser

vice

tim

es for

com

ple

ting

eyel

ash

and e

yebro

w t

reat

men

ts a

nd t

he

import

ance

of co

mple

ting t

he

applic

atio

n in a

co

mm

erci

ally

via

ble

tim

e 6.1

2

expla

in t

he

salo

n p

rici

ng s

truct

ure

6.1

3

des

crib

e how

to a

void

pote

ntial dis

com

fort

and

inju

ry t

o t

hem

sel

f and t

he

risk

s of poor

posi

tionin

g

of

clie

nts

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

66

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Under

stan

d h

ow

to w

ork

sa

fely

and e

ffec

tive

ly

when

pro

vidin

g e

yebro

w

and e

yela

sh t

reat

men

ts

7.1

des

crib

e how

to e

ffec

tive

ly s

et u

p t

he

work

are

a,

pre

par

e an

d u

se t

he

equip

men

t an

d m

ater

ials

for

eyel

ash

and e

yebro

w t

reat

men

ts

7.2

des

crib

e co

nta

ct d

erm

atitis

and h

ow

to a

void

dev

elopin

g it

when

carr

ying o

ut

eye

trea

tmen

ts

7.3

ex

pla

in t

he

type

of per

sonal

pro

tect

ive

equip

men

t th

at s

hould

be

availa

ble

and u

sed b

y th

emse

lves

an

d w

hy

7.4

co

mpare

met

hods

of dis

infe

ctin

g a

nd s

terilis

ing

equip

men

t 7.5

des

crib

e how

to m

ainta

in e

quip

men

t an

d m

ater

ials

in

a c

lean

and h

ygie

nic

conditio

n

7.6

des

crib

e how

to p

repare

them

selv

es f

or

carr

ying

out

eyel

ash

and e

yebro

w t

reat

men

ts

7.7

ex

pla

in t

he

import

ance

of an

d r

easo

ns

for

dis

infe

ctin

g h

ands

and h

ow

to d

o t

his

eff

ective

ly

7.8

des

crib

e th

e nec

essa

ry e

nvi

ronm

enta

l co

nditio

ns

for

eyel

ash

and e

yebro

w t

reat

men

ts (

incl

udin

g lig

hting,

hea

ting,

ventila

tion a

nd g

ener

al c

om

fort

) an

d w

hy

thes

e are

im

port

ant

7.9

des

crib

e how

to c

hec

k eq

uip

men

t use

d f

or

eyel

ash

and e

yebro

w t

reat

men

ts

7.1

0

expla

in w

hy

it is

import

ant

to m

ainta

in s

tandar

ds

of

hyg

iene

and t

he

princi

ple

s of avo

idin

g c

ross

-in

fect

ion

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

67

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7.1

1

des

crib

e how

to e

ffec

tive

ly a

nd s

afel

y posi

tion

equip

men

t an

d m

ater

ials

for

eyel

ash a

nd e

yebro

w

trea

tmen

ts

7.1

2

expla

in h

ow

to a

void

pote

ntial

dis

com

fort

and inju

ry

to t

hem

selv

es a

nd t

he

risk

of poor

posi

tionin

g o

f cl

ients

7.1

3

expla

in h

ow

to m

inim

ise

and d

ispose

of

was

te fro

m

trea

tmen

ts

7.1

4

des

crib

e th

e co

nditio

n in w

hic

h t

he

work

are

a sh

ould

be

left

rea

dy

and w

hy

this

is

import

ant

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

68

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Under

stan

d h

ow

to

per

form

clie

nt

consu

ltat

ion,

trea

tmen

t pla

nnin

g a

nd p

repar

atio

n

8.1

ex

pla

in h

ow

to u

se e

ffec

tive

consu

ltat

ion t

echniq

ues

w

hen

com

munic

atin

g w

ith c

lients

fro

m d

iffe

rent

cultura

l an

d r

elig

ious

bac

kgro

unds,

ages

, dis

abili

ties

and g

ender

s fo

r th

is t

reat

men

t 8.2

des

crib

e th

e ques

tionin

g a

nd lis

tenin

g s

kills

nee

ded

in

ord

er t

o fin

d o

ut

info

rmation

8.3

ex

pla

in h

ow

to g

ive

effe

ctiv

e advi

ce a

nd

reco

mm

endat

ions

to c

lients

8.4

ex

pla

in h

ow

to inte

rpre

t neg

ativ

e an

d p

osi

tive

body

languag

e 8.5

ex

pla

in t

he

import

ance

of ques

tionin

g t

he

clie

nt

about

know

n c

ontr

a-in

dic

atio

ns

8.6

ex

pla

in w

hy

it is

import

ant

to r

ecord

clie

nt

resp

onse

s to

ques

tions

about

contr

a-in

dic

atio

ns

8.7

des

crib

e th

e le

gal si

gnific

ance

iden

tify

ing a

nd

reco

rdin

g c

ontr

a-i

ndic

atio

ns

and o

utc

om

es o

f se

nsi

tivi

ty t

ests

8.8

ex

pla

in w

hy

it is

import

ant

to e

nco

ura

ge

and a

llow

tim

e fo

r cl

ients

to a

sk q

ues

tions

8.9

ex

pla

in t

he

reaso

ns

why

it is

import

ant

to

enco

ura

ge

clie

nts

with c

ontr

a-in

dic

atio

ns

to s

eek

med

ical

advi

ce

8.1

0

expla

in t

he

import

ance

of

and r

easo

ns

for

not

nam

ing s

pec

ific

contr

a-in

dic

atio

ns

when

ref

erring

clie

nts

to a

gen

eral pra

ctitio

ner

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

69

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8.1

1

expla

in w

hy

it is

import

ant

to m

ainta

in c

lient’s

modes

ty a

nd p

riva

cy

8.1

2

des

crib

e th

e nec

essa

ry e

nvi

ronm

enta

l co

nditio

ns

for

the

trea

tmen

t, incl

udin

g lig

hting,

hea

ting a

nd

gen

eral

com

fort

8.1

3

des

crib

e how

to c

arr

y out

a sk

in s

ensi

tivi

ty t

est

and

why

it is

nec

essa

ry

8.1

4

expla

in h

ow

to inte

rpre

t th

e re

sults

of a

skin

se

nsi

tivi

ty t

est

8.1

5

des

crib

e how

to c

leanse

the

area

to b

e tr

eate

d

9

Under

stan

d h

ow

to s

hap

e th

e ey

ebro

ws

9.1

des

crib

e how

to m

easu

re t

he

eyeb

row

for

shap

ing

trea

tmen

ts

9.2

des

crib

e th

e sh

ape

and p

roport

ions

of th

e ey

ebro

w

in r

elat

ion t

o fac

ial fe

ature

s an

d s

hap

e 9.3

des

crib

e how

to r

emove

eye

bro

w h

airs

car

efully

an

d e

ffec

tive

ly

9.4

ex

pla

in t

he

reco

mm

ended

tim

e in

terv

als

bet

wee

n

eyeb

row

shap

ing t

reat

men

ts

9.5

des

crib

e th

e ty

pes

of

sooth

ing a

gen

ts a

vaila

ble

and

thei

r ef

fect

on t

he

eye

area

and t

he

pre

cautions

nec

essa

ry t

o a

void

har

m

9.6

des

crib

e how

to m

ainta

in a

nd c

are

for

twee

zed

eyeb

row

s

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

70

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

10

Under

stan

d h

ow

to t

int

the

eyeb

row

s an

d lash

es

10.1

des

crib

e how

to p

rote

ct t

he

skin

aro

und t

he

eyeb

row

s an

d e

yela

shes

prior

to t

inting a

nd w

hy

this

is

import

ant

10.2

des

crib

e how

to a

pply

tin

t to

eye

bro

ws

and

eyel

ash

es

10.3

ex

pla

in h

ow

the

colo

ur

chara

cter

istics

of

the

clie

nt’s

hai

r affec

t th

e tim

ing f

or

tint

dev

elopm

ent

10.4

des

crib

e how

to s

elec

t, m

ix a

nd r

emove

tin

ts a

nd

min

imis

e w

asta

ge

10.5

ex

pla

in m

anufa

cture

r’s

inst

ruct

ions

for

mix

ing a

nd

usi

ng t

int

10.6

des

crib

e how

oxi

dis

ation a

ffec

ts t

he

shel

f lif

e of

tint

and a

t w

hat

poin

t in

the

tinting p

roce

ss t

he

tint

should

be

mix

ed

10.7

des

crib

e th

e fa

ctors

that

may

pre

vent

the

tinting

pro

cess

fro

m w

ork

ing

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

71

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

11

Under

stan

d h

ow

to a

pply

ar

tifici

al lash

es

11.1

des

crib

e how

to s

elec

t an

d f

it a

rtific

ial la

shes

to s

uit

the

nee

ds

of th

e cl

ient

and e

nhance

the

eye

shape

11.2

ex

pla

in t

he

import

ance

of fo

llow

ing m

anufa

cture

rs’

inst

ruct

ions

for

the

use

of adhes

ives

and a

rtific

ial

eyel

ash

es

11.3

des

crib

e th

e fa

ctors

that

pre

vent

artifici

al la

shes

ad

her

ing

11.4

des

crib

e th

e ra

nge

and u

se o

f cu

rren

tly

ava

ilable

ar

tifici

al lash

es

11.5

ex

pla

in t

he

mai

nte

nance

and c

are

req

uirem

ents

for

artifici

al lash

es

12

Under

stan

d t

he

contr

a-in

dic

ations

and c

ontr

a-ac

tions

that

affe

ct o

r re

strict

eye

bro

w a

nd

eyel

ash

tre

atm

ents

12.1

ex

pla

in t

he

contr

a-in

dic

atio

ns

requirin

g m

edic

al

refe

rral

and w

hy,

incl

udin

g s

ever

e sk

in c

onditio

ns

and e

ye infe

ctio

ns

12.2

ex

pla

in t

he

contr

a-in

dic

atio

ns

whic

h p

reve

nt

trea

tmen

t an

d w

hy

12.3

des

crib

e th

e ac

tion t

o t

ake

if t

int

adhes

ives

or

solv

ent

ente

rs t

he

clie

nt’s

eye

12.4

ex

pla

in h

ow

to iden

tify

ery

them

a an

d its

cau

ses

12.5

des

crib

e th

e poss

ible

contr

a-a

ctio

ns

resu

ltin

g fro

m

lash

and b

row

tre

atm

ents

and h

ow

to d

eal w

ith

them

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

72

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

13

Know

the

equip

men

t,

mat

eria

ls a

nd p

roduct

s to

use

when

car

ryin

g o

ut

eyeb

row

and e

yela

sh

trea

tmen

ts

13.1

des

crib

e th

e ty

pes

of m

ater

ials

, eq

uip

men

t an

d

pro

duct

s ava

ilable

for

enhan

cing t

he

appea

rance

of

the

eyeb

row

s an

d lash

es

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


73

Unit 7: Carry out Waxing Services

Unit code: B6


QCF level: 2

Credit value: 7


Unit summary

This is a job-ready unit which is competency based. This unit is about carrying out waxing services. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work. This unit applies to Beauty and Spa Therapy.


1 Simulation is not allowed for any performance evidence within this unit. 2 Learners must practically demonstrate in their everyday work that they

have met the standard for removing hair using waxing techniques. 3 Learners’ assessor will observe their performance on at least four

occasions, each involving a different client. 4 From the range statement, learners must practically demonstrate that

they: have used all consultation techniques


have carried out all the waxing treatments a) eyebrows b) upper lip c) chin d) full leg e) half leg f) underarm g) bikini line


74

have dealt with at least one of the necessary actions* a) encouraging the client to seek medical advice b) explaining why the waxing service cannot be carried out c) modification of the waxing service

have used all the types of waxing products on the appropriate part of the body a) encouraging the client to seek medical advice

b) explaining why the waxing service cannot be carried out have used all the work techniques a) stretching and manipulating the skin during application and

removal b) speed of product removal c) direction and angle of removal d) on-going product temperature checks have provided all the types of advice. a) avoidance of activities which may cause contra-actions b) suitable homecare products and their use c) recommended time intervals between waxing treatments

*However, learners must prove to their assessor that they have the

necessary knowledge, understanding and skills to be able to perform competently in respect of all the items in this range.

5 It is likely most evidence of learners’ performances will be gathered from the observations made by their assessor, but they may be required to produce other evidence to support their performance if their assessor has not been present.




BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

75

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

wax

ing

1.1

se

t up a

nd m

ainta

in t

he

work

are

a to

mee

t le

gal,

hyg

iene,

tre

atm

ent

and indust

ry C

ode

of

Prac

tice

fo

r W

axin

g r

equirem

ents

1.2

m

ainta

in p

erso

nal hyg

iene,

pro

tect

ion a

nd

appea

rance

to m

eet

acce

pte

d indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

1.3

cl

ean a

ll to

ols

and e

quip

men

t usi

ng t

he

corr

ect

met

hods

1.4

use

acc

epte

d indust

ry h

ygie

ne

and s

afe

ty p

ract

ices

th

roughout

the

trea

tmen

t to

min

imis

e th

e risk

of

cross

infe

ctio

n

1.5

posi

tion t

he

per

son a

nd t

hem

selv

es t

o m

inim

ise

fatigue

and t

he

risk

of an

d a

llow

eas

e of

wax

ing

applic

atio

n,

mai

nte

nance

and r

emova

l of th

e tr

eatm

ent

1.6

m

inim

ise

was

tage

of

pro

duct

during a

pplic

atio

n

1.7

dis

pose

of

haz

ardous

was

te c

orr

ectly

to m

eet

loca

l au

thority

req

uirem

ents

1.8

co

mple

te t

he

trea

tmen

t w

ithin

a c

om

mer

cial

ly

viab

le t

ime

1.9

le

ave

the

work

are

a a

nd e

quip

men

t in

a c

onditio

n

suitable

for

furt

her

waxi

ng t

reatm

ents

1.1

0

keep

clie

nt’s

reco

rds

up t

o d

ate,

acc

ura

te,

com

ple

te,

legib

le a

nd s

igned

by

the

clie

nt

and

pra

ctitio

ner

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

76

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to c

onsu

lt,

pla

n

and p

repar

e fo

r w

axi

ng

trea

tmen

ts w

ith c

lients

2.1

use

eff

ective

consu

ltat

ion t

echniq

ues

to d

eter

min

e th

e cl

ient’s

trea

tmen

t pla

n

2.2

obta

in s

igned

, w

ritt

en a

nd info

rmed

conse

nt

prior

to a

ny

trea

tmen

t fr

om

the

clie

nt

or

from

a p

aren

t or

guard

ian if

the

clie

nt

is a

min

or

2.3

as

k cl

ients

appro

priate

ques

tions

to iden

tify

if th

ey

hav

e an

y co

ntr

a-in

dic

atio

ns

to w

axin

g t

reatm

ents

2.4

ac

cura

tely

rec

ord

thei

r cl

ient’s

resp

onse

s to

ques

tions

2.5

en

coura

ge

clie

nts

to a

sk q

ues

tions

to c

lari

fy a

ny

poin

ts

2.6

ag

ree

the

wax

ing t

reat

men

t an

d o

utc

om

es t

hat

are

acce

pta

ble

to o

wn c

lient

and m

eet

thei

r nee

ds

2.7

posi

tion t

he

clie

nt

to a

llow

suitable

acc

ess

to t

he

area

bei

ng t

reat

ed t

o m

inim

ise

any

risk

of

inju

ry

and d

isco

mfo

rt t

o t

he

clie

nt

2.8

pro

tect

the

clie

nt’s

cloth

ing,

hair

and a

cces

sories

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

77

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to r

emove

unw

ante

d h

air

3.1

use

the

corr

ect

pre

-wax

pro

duct

s prior

to w

axin

g

follo

win

g m

anufa

cture

rs’ in

stru

ctio

ns

3.2

co

nduct

a t

est

pat

ch a

nd s

kin s

ensi

tivi

ty t

est

imm

edia

tely

prior

to t

he

inte

nded

wax

ing t

reat

men

t 3.3

es

tablis

h t

he

hai

r gro

wth

pat

tern

prior

to t

he

applic

atio

n o

f th

e pro

duct

3.4

use

met

hods

of applic

atio

n c

orr

ectly

and follo

win

g

man

ufa

cture

rs’ in

stru

ctio

ns

3.5

ap

ply

and r

emove

the

pro

duct

in t

he

trea

tmen

t ar

ea a

ccord

ing t

o t

he

requirem

ents

of

the

hai

r re

mova

l m

ethod a

nd h

air

gro

wth

pat

tern

3.6

m

ainta

in t

he

clie

nt’s

modes

ty a

nd p

riva

cy a

t all

tim

es

3.7

pro

vide

clea

r in

stru

ctio

ns

to t

he

clie

nt

on h

ow

and

when

to s

upport

thei

r sk

in d

uring t

he

wax

ing

trea

tmen

t 3.8

ch

eck

the

clie

nt’s

wel

lbei

ng t

hro

ughout

the

wax

ing

trea

tmen

t 3.9

st

op t

he

wax

ing t

reatm

ent

and p

rovi

de

rele

vant

advi

ce if

contr

a-act

ions

occ

ur

3.1

0

chec

k th

at t

he

clie

nt’s

trea

tmen

t ar

ea is

left

fre

e of

pro

duct

and h

air

and t

reat

ed w

ith a

suitab

le

sooth

ing p

roduct

3.1

1

chec

k th

at t

he

finis

hed

res

ult is

to t

he

clie

nt’s

satisf

act

ion

3.1

2

giv

e cl

ient

suitab

le a

fter

care

advi

ce

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

78

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Under

stan

d o

rganis

ational

an

d leg

al r

equirem

ents

4.1

des

crib

e ow

n r

esponsi

bili

ties

under

rel

evan

t hea

lth

and s

afe

ty leg

isla

tion

4.2

des

crib

e th

e im

port

ance

of not

dis

crim

inat

ing

agai

nst

clie

nts

with illn

esse

s an

d d

isab

ilities

and

why

eg D

isab

ility

Dis

crim

ination A

ct

4.3

ex

pla

in w

hy

min

ors

should

not

be

giv

en t

reat

men

ts

without

info

rmed

and s

igned

pare

nta

l or

guar

dia

n

conse

nt

4.4

st

ate

the

age

at w

hic

h a

n indiv

idual

is

class

ed a

s a

min

or

and h

ow

this

diffe

rs n

atio

nal

ly

4.5

des

crib

e w

hy

it is

import

ant,

when

tre

ating m

inors

under

16 y

ears

of ag

e, t

o h

ave

a p

aren

t or

guar

dia

n p

rese

nt

4.6

ex

pla

in t

he

legal si

gnific

ance

of

gai

nin

g s

igned

, in

form

ed c

onse

nt

to t

reat

men

t 4.7

st

ate

the

conte

nt

of

the

curr

ent

Code

of

Prac

tice

for

Wax

ing S

ervi

ces

and t

he

import

ance

of

follo

win

g its

pro

visi

on

4.8

ex

pla

in w

hy

it is

import

ant

to m

ainta

in s

tandar

ds

of

hyg

iene

and t

he

princi

ple

s fo

r av

oid

ing c

ross

-in

fect

ion

4.9

ex

pla

in t

he

import

ance

of

the

corr

ect

stora

ge

of

clie

nt

reco

rds

in r

elat

ion t

o t

he

Data

Pro

tect

ion A

ct

4.1

0

expla

in h

ow

to m

inim

ise

and d

ispose

of

gen

eral

and

haza

rdous

wast

e fr

om

tre

atm

ents

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

79

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4.1

1

expla

in t

hei

r sa

lon’s

ser

vice

tim

es f

or

com

ple

ting

earlobe

pie

rcin

g a

nd t

he

import

ance

of

com

ple

ting

the

applic

ation in a

com

mer

cially

via

ble

tim

e 4.1

2

des

crib

e th

e sa

lon’s

ser

vice

tim

es f

or

wax

ing

trea

tmen

ts a

nd t

he

import

ance

of co

mple

ting

serv

ices

in a

com

mer

cial

ly v

iable

tim

e 4.1

3

expla

in t

he

salo

n p

rici

ng s

truct

ure

4.1

4

des

crib

e th

e im

port

ance

of an

d r

easo

ns

for

keep

ing

reco

rds

of

trea

tmen

t an

d g

ainin

g c

lient

signat

ure

s

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

80

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Under

stan

d h

ow

to w

ork

sa

fely

and e

ffec

tive

ly

when

pro

vidin

g w

axi

ng

trea

tmen

ts

5.1

des

crib

e th

e ty

pe

of

per

sonal pro

tect

ive

equip

men

t th

at s

hould

be

availa

ble

and u

sed b

y th

emse

lves

5.2

ex

pla

in w

hy

it is

import

ant

to u

se p

erso

nal

pro

tect

ive

equip

men

t 5.3

des

crib

e w

hat

conta

ct d

erm

atitis

is

and h

ow

to

avoid

dev

elopin

g it

when

carr

ying o

ut

waxi

ng

trea

tmen

ts

5.4

ex

pla

in t

he

import

ance

of ques

tionin

g c

lients

to

esta

blis

h a

ny

contr

a-i

ndic

atio

ns

to w

axi

ng

trea

tmen

ts

5.5

ex

pla

in w

hy

it is

import

ant

to r

ecord

clie

nt

resp

onse

s to

ques

tionin

g

5.6

ex

pla

in t

he

legal si

gnific

ance

of

clie

nt

ques

tionin

g

and r

ecord

ing c

lient’s

resp

onse

s 5.7

des

crib

e how

to p

repar

e an

d u

se t

he

equip

men

t an

d m

ater

ials

for

work

5.8

des

crib

e m

ethods

of

dis

infe

ctin

g a

nd s

terilis

ing

equip

men

t 5.9

des

crib

e how

to m

ainta

in e

quip

men

t an

d m

ater

ials

in

a c

lean

and h

ygie

nic

conditio

n

5.1

0

des

crib

e how

to p

repare

them

selv

es f

or

carr

ying

out

waxi

ng t

reat

men

ts

5.1

1

expla

in t

he

import

ance

of

and r

easo

ns

for

dis

infe

ctin

g h

ands

and h

ow

to d

o t

his

eff

ective

ly

5.1

2

des

crib

e how

to s

et u

p t

he

work

are

a fo

r w

axin

g

trea

tmen

ts

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

81

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5.1

3

des

crib

e th

e nec

essa

ry e

nvi

ronm

enta

l co

nditio

ns

for

wax

ing t

reat

men

ts

5.1

4

des

crib

e how

to c

hec

k eq

uip

men

t use

d f

or

wax

ing

trea

tmen

ts

5.1

5

des

crib

e w

hy

it is

import

ant

to m

ainta

in s

tandar

ds

of hyg

iene

and t

he

princi

ple

s fo

r av

oid

ing c

ross

-in

fect

ion

5.1

6

des

crib

e how

to e

ffec

tive

ly a

nd s

afel

y posi

tion

equip

men

t an

d m

ater

ials

for

waxi

ng t

reatm

ents

5.1

7

des

crib

e how

to a

void

pote

ntial dis

com

fort

and

inju

ry t

o t

hem

sel

f and t

hei

r cl

ient

and t

he

risk

s of

poor

posi

tionin

g o

f cl

ients

5.1

8

des

crib

e th

e co

nditio

n in w

hic

h t

he

work

are

a sh

ould

be

left

and w

hy

this

is

import

ant

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

82

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Under

stan

d h

ow

to

consu

lt,

pla

n a

nd p

repar

e fo

r th

e tr

eatm

ent

6.1

des

crib

e how

to u

se e

ffec

tive

consu

ltation

tech

niq

ues

6.2

des

crib

e how

to g

ive

effe

ctiv

e advi

ce a

nd

reco

mm

endat

ions

to c

lients

6.3

des

crib

e th

e ques

tionin

g a

nd lis

tenin

g s

kills

you

nee

d in o

rder

to f

ind o

ut

info

rmat

ion

6.4

ex

pla

in w

hy

it is

import

ant

to e

nco

ura

ge

and a

llow

tim

e fo

r cl

ients

to a

sk q

ues

tions

6.5

ex

pla

in t

he

reaso

ns

why

it is

import

ant

to r

efer

cl

ients

with c

ontr

a-in

dic

atio

ns

to s

eek

med

ical

ad

vice

6.6

des

crib

e th

e im

port

ance

of an

d r

easo

ns

for

not

nam

ing s

pec

ific

contr

a-in

dic

atio

ns

when

ref

erring

clie

nts

to a

gen

eral pra

ctitio

ner

6.7

ex

pla

in w

hy

it is

import

ant

to e

xpla

in p

oss

ible

co

ntr

a-a

ctio

ns

to t

he

clie

nt

6.8

ex

pla

in w

hy

it is

import

ant

to e

xpla

in t

o t

he

clie

nt

poss

ible

ski

n s

ensi

tivi

ty d

uring m

enst

ruat

ion

6.9

ex

pla

in w

hy

it is

import

ant

to m

ainta

in c

lient’s

modes

ty a

nd p

riva

cy

6.1

0

des

crib

e how

to c

onduct

a t

est

pat

ch a

nd s

kin

sensi

tivi

ty t

est

and w

hy

this

is

import

ant

6.1

1

des

crib

e how

to p

repar

e th

e cl

ient

for

trea

tmen

t 6.1

2

des

crib

e how

to c

onduct

vis

ual

exa

min

atio

ns

of th

e sk

in a

nd h

air

gro

wth

in t

he

area

to b

e tr

eate

d

6.1

3

des

crib

e how

to p

repare

the

are

a for

trea

tmen

t in

cludin

g t

he

use

of

pre

-wax

pro

duct

s

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

83

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Know

anat

om

y an

d

phys

iolo

gy

that

rel

ate

s to

w

axin

g t

reat

men

t

7.1

des

crib

e th

e st

ruct

ure

and f

unct

ion o

f th

e sk

in

7.2

des

crib

e th

e st

ruct

ure

of

the

hai

r

7.3

des

crib

e th

e bas

ic p

rinci

ple

s of

hai

r gro

wth

7.4

des

crib

e th

e ty

pes

of

hai

r gro

wth

incl

udin

g t

erm

inal

an

d v

ellu

s

8

Under

stan

d c

ontr

a-in

dic

ations

that

affec

t or

rest

rict

waxi

ng t

reatm

ents

8.1

des

crib

e th

ose

contr

a-in

dic

atio

ns

requirin

g m

edic

al

refe

rral

and w

hy

8.2

des

crib

e th

ose

contr

a-i

ndic

atio

ns

that

will

pre

vent

trea

tmen

t but

will

not

require

med

ical

ref

erra

l an

d

why

8.3

des

crib

e th

ose

conditio

ns

whic

h r

estr

ict

trea

tmen

t an

d w

hy

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

84

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9

Under

stan

d e

quip

men

t,

mat

eria

ls,

pro

duct

s,

tech

niq

ues

and t

reat

men

t pla

nnin

g for

wax

ing

9.1

des

crib

e th

e ty

pes

of

equip

men

t an

d p

roduct

s use

d

for

wax

ing

9.2

des

crib

e th

e fu

nct

ion a

nd p

urp

ose

of

pre

-wax

pro

duct

s 9.3

des

crib

e th

e in

gre

die

nts

and c

om

posi

tion o

f w

axi

ng

pro

duct

s in

cludin

g w

arm

wax,

sugar

pas

te,

strip

sugar

and h

ot

wax

9.4

des

crib

e th

e ty

pes

of

pro

duct

suitab

le for

sooth

ing

skin

irr

itat

ion

9.5

ex

pla

in t

he

reaso

n w

hy

talc

-fre

e pow

der

s sh

ould

be

use

d

9.6

des

crib

e how

to c

arr

y out

waxi

ng s

ervi

ces

9.7

des

crib

e th

e va

rious

tech

niq

ues

ass

oci

ate

d w

ith a

nd

work

ing t

emper

ature

s fo

r th

e diffe

rent

types

of hot

wax

and w

arm

wax

9.8

ex

pla

in t

he

suitab

ility

of

spec

ific

pro

duct

s fo

r ce

rtai

n h

air

types

9.9

des

crib

e how

to a

pply

and r

emove

waxi

ng p

roduct

s in

rel

atio

n t

o t

he

dir

ection o

f hair g

row

th

9.1

0

des

crib

e th

e pre

cautions

whic

h n

eed t

o b

e ta

ken

when

rem

ovi

ng h

air

around c

onditio

ns

whic

h

rest

rict

the

trea

tmen

t 9.1

1

des

crib

e th

e ad

vanta

ges

, dis

adva

nta

ges

and

limitat

ions

of

faci

al w

axin

g t

reatm

ent

and s

uitab

le

alte

rnat

ive

faci

al h

air

rem

ova

l tr

eatm

ents

9.1

2

des

crib

e th

e ex

pec

ted s

kin r

eact

ion t

o w

axin

g

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

85

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9.1

3

com

pare

oth

er m

ethods

of

hai

r re

mova

l and t

he

effe

ct o

f th

ese

met

hods

on t

he

wax

ing p

roce

ss e

g

sugar

ing,

twee

zing,

shav

ing,

dep

ilato

ry c

ream

s,

elec

tric

al d

epila

tory

, th

read

ing,

abra

sive

mitts

, ep

ilation,

inte

nsi

ve p

uls

e lig

ht,

las

er

9.1

4

des

crib

e how

you a

nd t

he

clie

nt

should

support

the

skin

during t

he

wax

ing p

roce

ss

10

Be

able

to p

rovi

de

afte

rcar

e advi

ce f

or

clie

nts

10.1

des

crib

e th

e ac

tivi

ties

to a

void

aft

er w

axin

g

trea

tmen

ts a

nd w

hy

thes

e are

im

port

ant

10.2

st

ate

the

reco

mm

end inte

rval

s bet

wee

n w

axin

g

trea

tmen

ts

10.3

des

crib

e pro

duct

s fo

r hom

e use

that

will

ben

efit t

he

clie

nt

and t

hose

to a

void

and w

hy

10.4

des

crib

e th

e co

ntr

a-act

ions

that

may

occ

ur

afte

r w

axin

g t

reat

men

ts a

nd w

hat

advi

ce t

o g

ive

to

clie

nts

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


86


87

Unit 8: Provide Make-up Services

Unit code: B8

Unit reference number: F/600/8936

QCF level: 2

Credit value: 6


Unit summary

This is a job-ready unit which is competency based, covering both skills and knowledge. This unit is about providing make-up services. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work. This unit applies to Beauty and Spa Therapy.



they have met the standard for providing make-up services. 3 The assessor will observe the learner’s performance on at least three

occasions, each involving a different client, on a range of different skin tones.



applied make-up to all client age groups a) 16–30 years b) 31–50 years c) over 50 years

identified all skin types a) oily b) dry c) combination


88

applied make-up for all the occasions a) day b) evening c) special

dealt with at least one of the necessary actions* a) encouraging the client to seek medical advice b) explaining why the service cannot be carried out c) modification of the service

used all the types of make-up products a) foundations b) powders c) facial bronzing products d) concealers e) eyebrow products f) eyeshadows g) eyeliners h) mascara i) cheek products j) lip products

provided all types of advice a) suitable make-up products and their use b) possible contra-actions and how to deal with them c) suitable make-up re-application techniques d) suitable make-up removal techniques.






BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

89

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e w

ork

ing m

ethods

when

pro

vidin

g m

ake-

up

serv

ices

1.1

pre

par

e th

e w

ork

are

a, a

ccord

ing t

o leg

al, h

ygie

ne

and t

reat

men

t re

quirem

ents

1.2

m

ainta

in p

erso

nal hyg

iene,

pro

tect

ion a

nd

appea

rance

, ac

cord

ing t

o indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

1.3

cl

ean a

ll eq

uip

men

t usi

ng s

uitable

met

hods

1.4

posi

tion e

quip

men

t and m

ater

ials

for

safe

ty a

nd

ease

of use

1.5

posi

tion t

he

clie

nt

and t

hem

selv

es t

o m

inim

ise

fatigue

and r

isk

of in

jury

to m

eet

the

nee

ds

of

the

serv

ice

1.6

posi

tion t

he

clie

nt

com

fort

ably

to r

espec

t m

odes

ty,

priva

cy a

nd s

ensi

tivi

ties

to p

erso

nal

appea

rance

1.7

dis

pose

of

was

te m

ater

ials

1.8

co

mple

te t

he

trea

tmen

t w

ithin

a c

om

mer

cial

ly

viab

le t

ime

1.9

le

ave

the

trea

tmen

t are

a in

a s

uitab

le c

onditio

n for

furt

her

tre

atm

ents

1.1

0

keep

rec

ord

s up-t

o-d

ate,

acc

ura

te,

easy

to r

ead

and s

igned

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

90

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to c

onsu

lt,

pla

n

and p

repar

e fo

r m

ake

-up

2.1

use

clie

nt

ques

tionin

g t

o iden

tify

contr

a-i

ndic

atio

ns

to m

ake-

up,

reco

rdin

g t

he

clie

nt’s

resp

onse

s 2.2

pro

vide

advi

ce t

o t

he

clie

nt

without

causi

ng c

once

rn

or

refe

rrin

g t

o s

pec

ific

med

ical

conditio

ns

2.3

re

cord

the

clie

nt’s

skin

typ

e an

d c

onditio

n

2.4

re

fer

clie

nts

with c

ontr

a-in

dic

ated

ski

n c

onditio

ns

to

the

senio

r th

erap

ist

2.5

obta

in s

igned

, w

ritt

en,

info

rmed

conse

nt

prior

to

carr

ying o

ut

the

trea

tmen

t fr

om

the

clie

nt

or

par

ent/

guar

dia

n if th

e cl

ient

is a

min

or

2.6

ch

eck

that

a p

are

nt

or

guar

dia

n is

pre

sent

thro

ughout

the

trea

tmen

t fo

r m

inors

2.7

use

consu

ltat

ion t

echniq

ues

to iden

tify

the

clie

nt’s

trea

tmen

t nee

ds

2.8

en

coura

ge

clie

nts

to a

sk q

ues

tions

to c

lari

fy a

ny

poin

ts

2.9

pro

tect

and/o

r re

move

the

clie

nt’s

cloth

ing,

hai

r an

d a

cces

sories

as

nec

essa

ry

2.1

0

clea

nse

, to

ne

and m

ois

turise

the

skin

prior

to t

he

applic

atio

n o

f m

ake

-up

2.1

1

confirm

the

serv

ice

and o

utc

om

es,

acco

rdin

g t

o t

he

clie

nt’s

nee

ds

2.1

2

sele

ct m

ake-

up p

roduct

s to

suit t

he

clie

nt’s

nee

ds

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

91

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to a

pply

make

-up

pro

duct

s 3.1

use

mak

e-up p

roduct

s to

suit t

he

clie

nt’s

nee

ds

3.2

use

equip

men

t, a

ccord

ing t

o m

anufa

cture

rs’

inst

ruct

ions

3.3

ap

ply

foundat

ion t

o c

reat

e an

eve

n s

kin t

one

without

dem

arca

tion lin

es

3.4

en

sure

ski

n b

lem

ishes

are

dis

guis

ed,

usi

ng s

uitab

le

conce

aler

colo

ur

and c

onsi

sten

cy

3.5

ap

ply

a p

ow

der

to a

chie

ve t

he

des

ired

fin

ish

3.6

ap

ply

eye

pro

duct

s to

def

ine

and s

hape

the

eyeb

row

3.7

ap

ply

and b

lend e

ye s

had

ow

s to

enhan

ce a

nd

bal

ance

the

clie

nts

eye

shap

e 3.8

ap

ply

eye

liner

s to

enhan

ce t

he

clie

nt’s

eye

area

and

achie

ve t

he

des

ired

look

3.9

ap

ply

liq

uid

eye

liner

s to

lea

ve a

pre

cise

, cl

early

def

ined

lin

e w

ith a

n e

ven f

low

of

colo

ur

3.1

0

coat

las

hes

eve

nly

with m

asc

ara

from

bas

e to

tip

, se

par

ate

d w

ithout

transf

er t

o t

he

surr

oundin

g s

kin

3.1

1

apply

chee

k pro

duct

s of

a su

itable

tex

ture

, to

ne

and c

olo

ur

for

the

clie

nt,

ach

ievi

ng a

n e

venly

ble

nded

fin

ish

3.1

2

apply

lip

pro

duct

s to

enhan

ce t

he

clie

nt’s

lips

and

achie

ve t

he

des

ired

look

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

92

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3.1

3

apply

str

ong c

olo

ure

d lip

stic

ks a

nd lip

lin

er t

o lea

ve

a cl

early

def

ined

shape,

with e

venly

bala

nce

d

colo

ur

3.1

4

confirm

that

the

make

-up c

om

bin

atio

n is

com

ple

men

tary

, en

han

ces

the

clie

nt’s

look

and is

to

the

satisf

act

ion o

f th

e cl

ient

3.1

5

pro

vide

suitab

le a

fter

care

advi

ce t

o t

he

clie

nt

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

93

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

the

org

anis

atio

nal

an

d leg

al r

equirem

ents

re

late

d t

o m

ake-

up

applic

atio

n

4.1

des

crib

e ow

n r

esponsi

bili

ties

under

curr

ent

hea

lth

and s

afe

ty leg

isla

tion,

stan

dard

s an

d g

uid

ance

4.2

des

crib

e th

e im

port

ance

of

the

Dis

abili

ty

Dis

crim

inat

ion A

ct in r

elat

ion t

o t

he

salo

n

4.3

des

crib

e w

hy

min

ors

should

not

be

giv

en s

ervi

ces

without

info

rmed

conse

nt

and p

rese

nce

of

a par

ent

or

guard

ian

4.4

des

crib

e th

e le

gal si

gnific

ance

of gain

ing s

igned

, w

ritt

en,

info

rmed

conse

nt

4.5

des

crib

e ow

n r

esponsi

bili

ties

and r

easo

ns

for

mai

nta

inin

g p

erso

nal hyg

iene,

pro

tect

ion a

nd

appea

rance

, ac

cord

ing t

o indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

4.6

des

crib

e how

to m

ainta

in a

nd s

tore

the

clie

nts

re

cord

s in

the

salo

n in a

ccord

ance

with t

he

dat

a

pro

tect

ion a

ct

4.7

des

crib

e th

e sa

lon’s

ser

vice

tim

es a

nd p

rici

ng

stru

cture

s fo

r co

mple

ting m

ake-

up s

ervi

ces

4.8

des

crib

e th

e im

port

ance

of

com

ple

ting t

he

serv

ice

in a

com

mer

cially

via

ble

tim

e

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

94

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Know

how

to w

ork

saf

ely

and e

ffec

tive

ly w

hen

pro

vidin

g m

ake-

up

serv

ices

5.1

des

crib

e how

to s

afe

ly p

repar

e th

e w

ork

are

a an

d

posi

tion e

quip

men

t and m

ater

ials

for

make

-up

applic

atio

n

5.2

des

crib

e th

e en

viro

nm

enta

l co

nditio

ns

for

mak

e-up

applic

atio

n a

nd t

hei

r im

port

ance

5.3

co

mpare

diffe

rent

types

and u

ses

of

ster

ilisi

ng a

nd

dis

infe

ctin

g e

quip

men

t an

d c

hem

icals

5.4

des

crib

e how

to s

teri

lise

and d

isin

fect

tools

and

equip

men

t fo

r m

ake

-up a

pplic

ation

5.5

des

crib

e ow

n p

repara

tion f

or

carr

ying o

ut

mak

e-up

applic

atio

n

5.6

des

crib

e th

e princi

ple

s of avo

idin

g c

ross

-infe

ctio

n

and t

he

import

ance

of m

ain

tain

ing s

tandar

ds

of

gen

eral

hyg

iene

5.7

des

crib

e how

to p

repare

and p

osi

tion t

hem

selv

es

and t

he

clie

nt

for

optim

um

mak

e-up a

pplic

atio

n,

avo

idin

g p

ote

ntial dis

com

fort

and inju

ry

5.8

des

crib

e how

to m

inim

ise

and d

ispose

of

was

te

from

ser

vice

s 5.9

des

crib

e th

e co

nditio

n in w

hic

h t

o lea

ve t

he

work

ar

ea a

nd its

im

port

ance

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

95

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Know

how

to u

se c

lient

consu

ltat

ion,

trea

tmen

t pla

nnin

g a

nd p

repar

atio

n

for

mak

e-up s

ervi

ces

6.1

des

crib

e how

to u

se c

onsu

ltat

ion t

echniq

ues

to

mee

t th

e nee

ds

of diffe

rent

clie

nt

gro

ups

6.2

des

crib

e th

e ques

tionin

g a

nd lis

tenin

g s

kills

use

d t

o

gat

her

info

rmat

ion

6.3

des

crib

e how

to g

ive

advi

ce a

nd m

ake

reco

mm

endat

ions

to c

lients

6.4

des

crib

e how

to inte

rpre

t neg

ativ

e an

d p

osi

tive

body

languag

e

6.5

des

crib

e th

e im

port

ance

and leg

al s

ignific

ance

of

ques

tionin

g c

lients

and r

ecord

ing r

esponse

s ab

out

contr

a-i

ndic

atio

ns

to m

ake-

up

6.6

des

crib

e th

e im

port

ance

of

pro

vidin

g t

ime

and

enco

ura

gem

ent

for

clie

nts

to a

sk q

ues

tions

6.7

des

crib

e th

e re

aso

ns

why

it is

import

ant

to

enco

ura

ge

clie

nts

with c

ontr

a-in

dic

atio

ns

to s

eek

med

ical

advi

ce

6.8

des

crib

e th

e re

aso

ns

for

not

nam

ing s

pec

ific

contr

a-in

dic

ations

and t

he

import

ance

of en

coura

gin

g

clie

nts

to s

eek

med

ical

advi

ce

6.9

des

crib

e th

e im

port

ance

of

chec

king if th

e cl

ient

wea

rs c

onta

ct len

ses

or

gla

sses

6.1

0

des

crib

e w

hy

it is

import

ant

to r

espec

t cl

ient

modes

ty,

priva

cy a

nd s

ensi

tivi

ties

about

per

sonal

appea

rance

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

96

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Know

anat

om

y an

d

phys

iolo

gy

rela

ted t

o

mak

e-up

7.1

des

crib

e th

e st

ruct

ure

and f

unct

ions

of

the

skin

7.2

des

crib

e how

to r

ecognis

e diffe

rent

skin

typ

es

7.3

co

mpar

e th

e sk

in t

ypes

and c

har

acte

rist

ics

of

diffe

rent

ethnic

gro

ups

7.4

des

crib

e how

to r

ecognis

e diffe

rent

skin

conditio

ns

7.5

des

crib

e th

e fa

ctors

that

aff

ect

the

skin

agei

ng

pro

cess

7.6

des

crib

e how

envi

ronm

enta

l an

d lifes

tyle

fac

tors

af

fect

the

conditio

n o

f th

e sk

in

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

97

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Know

the

contr

a-in

dic

ations

and c

ontr

a-ac

tions

of

mak

e-up

8.1

des

crib

e th

e co

ntr

a-in

dic

atio

ns

requirin

g m

edic

al

refe

rral

and w

hy

8.2

des

crib

e th

e co

ntr

a-in

dic

atio

ns

whic

h r

estr

ict

the

serv

ice

and w

hy

8.3

des

crib

e pote

ntial co

ntr

a-ac

tions

whic

h m

ay o

ccur

during t

he

mak

e-up s

ervi

ce a

nd h

ow

to r

esolv

e th

em

8.4

des

crib

e th

e ca

use

s and s

igns

of er

ythem

a

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

98

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9

Know

how

to a

pply

mak

e-up

9.1

co

mpare

the

diffe

rent

types

of

clea

nsi

ng,

tonin

g

and m

ois

turisi

ng p

roduct

s fo

r sk

in t

ypes

9.2

des

crib

e how

to c

leanse

, to

ne

and m

ois

turise

the

skin

9.3

co

mpare

the

diffe

rent

types

of fo

undat

ions

and h

ow

to

apply

them

9.4

co

mpare

the

diffe

rent

types

of

pow

der

s and h

ow

to

apply

them

9.5

co

mpare

the

diffe

rent

types

of

mak

e-up b

ronzi

ng

pro

duct

s and h

ow

to a

pply

them

9.6

co

mpare

the

diffe

rent

types

of

conce

aler

s an

d h

ow

to

apply

them

9.7

co

mpare

the

diffe

rent

the

types

of ey

e pro

duct

s an

d h

ow

to a

pply

them

9.8

co

mpare

the

diffe

rent

types

of

chee

k pro

duct

s an

d

how

to a

pply

them

9.9

co

mpare

the

diffe

rent

types

of lip

pro

duct

s an

d h

ow

to

apply

them

9.1

0

des

crib

e how

to s

elec

t, m

atc

h a

nd a

pply

mak

e-up

pro

duct

s to

diffe

rent

skin

typ

es,

tones

and

conditio

ns

9.1

1

des

crib

e how

to a

dap

t th

e m

ake

-up f

or

clie

nts

who

wea

r co

nta

ct len

ses

or

gla

sses

9.1

2

des

crib

e how

to u

se c

orr

ective

colo

urs

to b

alan

ce

skin

tone

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

99

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9.1

3

des

crib

e how

to s

elec

t an

d u

se p

roduct

s to

enhan

ce

face

shapes

9.1

4

des

crib

e th

e re

aso

ns

for

sequen

cing t

he

applic

ation

of

cert

ain

mak

e-up p

roduct

s 9.1

5

des

crib

e how

lig

hting a

ffec

ts t

he

per

ception o

f co

lour

and its

influen

ce o

n t

he

effe

ct o

f m

ake-

up

9.1

6

des

crib

e th

e re

aso

ns

for

matc

hin

g lig

hting w

ith t

he

occ

asi

on for

whic

h t

he

make

-up b

e w

orn

10

Know

how

to p

rovi

de

afte

rcar

e advi

ce f

or

clie

nts

fo

llow

ing m

ake-

up

serv

ices

10.1

des

crib

e ben

efic

ial and u

nsu

itable

mak

e-up

pro

duct

s fo

r th

e cl

ient’s

hom

e use

and t

he

reaso

ns

10.2

des

crib

e th

e co

ntr

a-act

ions

that

could

occ

ur

afte

r m

ake-

up a

pplic

atio

n a

nd h

ow

to r

esolv

e th

em

10.3

des

crib

e re

-applic

atio

n a

nd m

ake-

up r

emova

l te

chniq

ues

suitab

le f

or

the

clie

nt

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


100


101

Unit 9: Instruct Clients in the Use and Application of Skin Care Products and Make-up

Unit code: B9


QCF level: 2

Credit value: 7


Unit summary

This is a job-ready unit which is competency based, covering both skills and knowledge. This unit is about instructing clients in the use and application of skin care products and make-up. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work. This unit applies to Beauty and Spa Therapy.



they have met the standard for instructing clients in the use of skin care and make-up application.

3 The assessor will observe the learner’s performance on at least three occasions, each involving instruction for a different look on a different client.



identified all the skin types a) oily b) dry c) combination


102

identified all client age groups a) 16-30 years b) 31-50 years c) over 50 years

dealt with at least one of the necessary actions* a) encouraging the client to seek medical advice b) explaining why the service cannot be carried out c) modification of the service

given all types of instruction a) skin care choice and application b) day make-up c) evening make-up d) special occasion make-up

used all the instructional techniques a) skills demonstration b) use of diagrams c) verbal explanation d) use of written instructions

used all the types of resources a) skin care [products] b) make-up products c) make-up tools and equipment d) suitable mirror e) face chart.



6 No mandatory written questions are required with this unit.



BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

103

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e w

ork

ing m

ethods

when

pro

vidin

g s

kin c

are

and m

ake

-up inst

ruct

ion

1.1

pre

par

e th

e w

ork

are

a, a

ccord

ing t

o leg

al, h

ygie

ne

and s

ervi

ce r

equirem

ents

and s

alon p

roce

dure

s an

d

inst

ruct

ions

1.2

m

ainta

in p

erso

nal hyg

iene,

pro

tect

ion a

nd

appea

rance

, ac

cord

ing t

o indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

1.3

cl

ean a

ll eq

uip

men

t usi

ng s

uitable

met

hods

1.4

posi

tion e

quip

men

t and m

ater

ials

for

safe

ty a

nd

ease

of use

1.5

posi

tion t

he

clie

nt

and t

hem

selv

es t

o m

inim

ise

fatigue

and r

isk

of in

jury

to m

eet

the

nee

ds

of

the

serv

ice

1.6

posi

tion t

he

clie

nt

to r

espec

t m

odes

ty,

pri

vacy

and

sensi

tivi

ties

to p

erso

nal

appea

rance

1.7

dis

pose

of

was

te m

ater

ials

1.8

co

mple

te t

he

trea

tmen

t w

ithin

a c

om

mer

cial

ly

viab

le t

ime

1.9

le

ave

the

trea

tmen

t are

a in

a s

uitab

le c

onditio

n for

furt

her

tre

atm

ents

1.1

0

keep

rec

ord

s up-t

o-d

ate,

acc

ura

te,

easy

to r

ead

and s

igned

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

104

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to p

repar

e an

d

pla

n f

or

skin

care

and

mak

e-up inst

ruct

ion

2.1

use

clie

nt

ques

tionin

g t

o iden

tify

contr

a-i

ndic

atio

ns

to s

kin a

nd m

ake-

up p

roduct

s and c

urr

ent

regim

e,

reco

rdin

g t

he

clie

nt’s

resp

onse

s 2.2

pro

vide

advi

ce t

o t

he

clie

nt

without

causi

ng c

once

rn

or

refe

rrin

g t

o s

pec

ific

med

ical

conditio

ns

2.3

re

cord

the

clie

nt’s

skin

typ

e, s

kin c

onditio

n a

nd a

ge

gro

up

2.4

re

fer

clie

nts

with c

ontr

a-in

dic

ated

ski

n c

onditio

ns

2.5

obta

in s

igned

, w

ritt

en,

info

rmed

conse

nt

prior

to

carr

ying o

ut

the

trea

tmen

t fr

om

the

clie

nt

or

par

ent/

guar

dia

n if th

e cl

ient

is a

min

or

2.6

ch

eck

that

a p

are

nt

or

guar

dia

n is

pre

sent

thro

ughout

the

trea

tmen

t fo

r m

inors

2.7

use

consu

ltat

ion t

echniq

ues

to iden

tify

the

clie

nt’s

trea

tmen

t nee

ds

2.8

posi

tion t

he

clie

nt

com

fort

ably

in v

iew

of a m

irro

r 2.9

pro

tect

the

clie

nt’s

cloth

ing

2.1

0

enco

ura

ge

clie

nts

to a

sk q

ues

tions

to c

lari

fy a

ny

poin

ts

2.1

1

confirm

the

obje

ctiv

es o

f th

e sk

in c

are

and m

ake-

up inst

ruct

ions

to m

eet

the

nee

ds

of

the

clie

nt

2.1

2

chec

k th

at lig

hting c

onditio

ns

are

suitab

le t

o t

he

type

of m

ake

-up inst

ruct

ion

2.1

3

pre

par

e su

itab

le s

kin c

are

and m

ake-

up p

roduct

s 2.1

4

pre

par

e fa

ce c

har

ts,

tools

and e

quip

men

t

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

105

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to d

eliv

er s

kin

care

and m

ake-

up

inst

ruct

ion

3.1

use

and a

dap

t in

stru

ctio

nal

tec

hniq

ues

and

com

munic

atio

n t

o m

eet

the

clie

nt’s

nee

ds

3.2

use

dem

onst

rations

of sk

in c

are

and m

ake

-up

applic

atio

n t

o d

evel

op t

he

clie

nt’s

under

stan

din

g

3.3

guid

e th

e cl

ient

thro

ugh a

pplic

atio

n o

f th

e pro

duct

(s)

to m

eet

the

nee

ds

of th

e cl

ient

and t

he

pro

duct

(s)

bei

ng u

sed

3.4

use

suitable

res

ourc

es t

hro

ughout

the

inst

ruct

ional

ac

tivi

ty

3.5

al

loca

te t

ime

for

the

clie

nt

to p

ract

ise

skin

car

e an

d

mak

e-up a

pplic

atio

n t

echniq

ues

3.6

en

coura

ge

clie

nts

to a

sk q

ues

tions

to c

lari

fy a

ny

poin

ts t

hro

ughout

inst

ruct

ion

3.7

co

nfirm

that

the

clie

nt

has

a b

asic

under

stan

din

g o

f th

e basi

c te

chniq

ues

nec

essa

ry t

o a

chie

ve t

hei

r des

ired

look

3.8

in

form

the

clie

nt

about

the

use

, purp

ose

and

sourc

es o

f pro

duct

s, t

ools

and e

quip

men

t 3.9

en

coura

ge

the

clie

nt

to t

ake

adva

nta

ge

of

pro

duct

s an

d s

ervi

ces

3.1

0

pro

vide

wri

tten

inst

ruct

ion o

n h

ow

to a

pply

ski

n

care

routine

and m

ake-

up a

pplic

atio

n t

o a

chie

ve

the

agre

ed look

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

106

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Be

able

to e

valu

ate

the

succ

ess

of

skin

care

and

mak

e-up inst

ruct

ion

4.1

en

coura

ge

the

clie

nt

to p

erfo

rm a

n e

valu

ation o

f th

eir

lear

nin

g,

pro

vidin

g a

dditio

nal

support

to m

eet

the

clie

nt’s

nee

ds

4.2

use

ques

tionin

g t

o d

eter

min

e th

e su

cces

s of th

e in

stru

ctio

n p

roce

ss,

reco

rdin

g t

he

clie

nt’s

feed

back

4.3

use

clie

nt

feed

bac

k to

im

pro

ve o

wn s

kin c

are

and

mak

e-up inst

ruct

ional

tec

hniq

ues

5

Know

the

org

anis

atio

nal

an

d leg

al r

equirem

ents

of

skin

care

and m

ake

-up

inst

ruct

ion

5.1

des

crib

e ow

n r

esponsi

bili

ties

under

curr

ent

hea

lth

and s

afe

ty leg

isla

tion,

stan

dard

s an

d g

uid

ance

5.2

st

ate

the

age

at w

hic

h a

n indiv

idual

is

class

ed a

s a

min

or

and h

ow

this

diffe

rs n

atio

nal

ly

5.3

des

crib

e th

e cu

rren

t le

gal

and p

rofe

ssio

nal

guid

ance

rel

atin

g t

o a

ge

rest

rict

ions

for

mak

e-up

serv

ices

5.4

des

crib

e w

hy

min

ors

should

not

be

giv

en s

ervi

ces

without

info

rmed

conse

nt

and p

rese

nce

of

a par

ent

or

guard

ian

5.5

des

crib

e th

e le

gal si

gnific

ance

of gain

ing s

igned

, in

form

ed c

onse

nt

5.6

des

crib

e ow

n r

esponsi

bili

ties

and r

easo

ns

for

mai

nta

inin

g p

erso

nal hyg

iene,

pro

tect

ion a

nd

appea

rance

, ac

cord

ing t

o indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

5.7

des

crib

e how

to m

ainta

in a

nd s

tore

the

clie

nts

re

cord

s in

the

salo

n a

nd its

im

port

ance

5.8

des

crib

e th

e im

port

ance

of

mai

nta

inin

g a

nd s

toring

clie

nts

rec

ord

s in

rel

atio

n t

o t

he

Dat

a P

rote

ctio

n A

ct

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

107

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5.9

des

crib

e th

e sa

lon’s

ser

vice

tim

es a

nd p

rici

ng

stru

cture

s fo

r co

mple

ting s

kin c

are

and m

ake-

up

inst

ruct

ion s

ervi

ces

5.1

0

des

crib

e th

e im

port

ance

of

com

ple

ting t

he

serv

ice

in a

com

mer

cially

via

ble

tim

e

6

Know

how

to w

ork

saf

ely

and e

ffec

tive

ly w

hen

pro

vidin

g s

kin c

are

and

mak

e-up inst

ruct

ion

6.1

des

crib

e how

to s

afe

ly p

repar

e th

e w

ork

are

a an

d

posi

tion e

quip

men

t and m

ater

ials

for

skin

car

e an

d

mak

e-up inst

ruct

ion

6.2

des

crib

e th

e en

viro

nm

enta

l co

nditio

ns

for

skin

care

an

d m

ake

-up a

pplic

ation,

and t

hei

r im

port

ance

6.3

co

mpare

diffe

rent

types

and u

ses

of

ster

ilisi

ng a

nd

dis

infe

ctin

g e

quip

men

t an

d c

hem

icals

6.4

des

crib

e how

to s

teri

lise

and d

isin

fect

tools

and

equip

men

t fo

r sk

in c

are

and m

ake

-up a

pplic

atio

n

6.5

des

crib

e ow

n p

repara

tion f

or

carr

ying o

ut

skin

car

e an

d m

ake

-up a

pplic

ation

6.6

des

crib

e th

e princi

ple

s of avo

idin

g c

ross

-infe

ctio

n

and t

he

import

ance

of m

ain

tain

ing s

tandar

ds

of

gen

eral

hyg

iene

6.7

des

crib

e how

to p

repare

and p

osi

tion t

hem

selv

es

and t

he

clie

nt

for

optim

um

ski

n c

are

and m

ake-

up

applic

atio

n,

avoid

ing p

ote

ntial

dis

com

fort

and inju

ry

6.8

des

crib

e how

to m

inim

ise

and d

ispose

of

was

te

from

ser

vice

s 6.9

des

crib

e th

e co

nditio

n in w

hic

h t

o lea

ve t

he

work

ar

ea a

nd its

im

port

ance

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

108

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Know

how

to u

se c

lient

consu

ltat

ion,

trea

tmen

t pla

nnin

g a

nd p

repar

atio

n

for

skin

care

and m

ake

-up

inst

ruct

ion

7.1

des

crib

e how

to u

se c

onsu

ltat

ion t

echniq

ues

to

mee

t th

e nee

ds

of diffe

rent

clie

nt

gro

ups

7.2

des

crib

e th

e ques

tionin

g a

nd lis

tenin

g s

kills

use

d t

o

gat

her

info

rmat

ion

7.3

des

crib

e how

to g

ive

advi

ce a

nd m

ake

reco

mm

endat

ions

to c

lients

7.4

des

crib

e how

to inte

rpre

t neg

ativ

e an

d p

osi

tive

body

languag

e

7.5

des

crib

e th

e im

port

ance

and leg

al s

ignific

ance

of

ques

tionin

g c

lients

and r

ecord

ing r

esponse

s ab

out

contr

a-i

ndic

atio

ns

7.6

des

crib

e th

e im

port

ance

of

pro

vidin

g t

ime

and

enco

ura

gem

ent

for

clie

nts

to a

sk q

ues

tions

7.7

des

crib

e th

e re

aso

ns

why

it is

import

ant

to

enco

ura

ge

clie

nts

with c

ontr

a-in

dic

atio

ns

to s

eek

med

ical

advi

ce

7.8

des

crib

e th

e re

aso

ns

for

not

nam

ing s

pec

ific

contr

a-in

dic

ations

and t

he

import

ance

of en

coura

gin

g

clie

nts

to s

eek

med

ical

advi

ce

7.9

des

crib

e th

e im

port

ance

of

chec

king if th

e cl

ient

wea

rs c

onta

ct len

ses

or

gla

sses

7.1

0

des

crib

e w

hy

it is

import

ant

to r

espec

t cl

ients

’ m

odes

ty,

priva

cy a

nd s

ensi

tivi

ties

about

per

sonal

appea

rance

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

109

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Know

about

the

use

of

skill

s fo

r in

stru

ctin

g o

n

skin

care

and m

ake

-up

8.1

des

crib

e how

to p

lan a

ski

n c

are

and m

ake-

up

inst

ruct

ion s

essi

on

8.2

co

mpare

met

hods

of pre

senting info

rmation a

nd

inst

ruct

ions

8.3

des

crib

e how

to s

pea

k cl

early

in d

iffe

rent

situ

atio

ns

8.4

des

crib

e how

to d

emonst

rate

act

ive

liste

nin

g

8.5

des

crib

e how

to u

se d

iffe

rent

types

of ques

tionin

g

tech

niq

ues

8.6

des

crib

e how

to e

nco

ura

ge

clie

nts

to a

sk q

ues

tions

and h

ow

to r

espond

8.7

co

mpare

met

hods

of dem

onst

rating s

kin c

are

and

mak

e-up a

pplic

atio

n t

echniq

ues

and u

se o

f to

ols

an

d e

quip

men

t 8.8

des

crib

e how

to c

hec

k th

e cl

ients

’ under

stan

din

g

and a

bili

ty for

self s

kin c

are

and m

ake-

up

applic

atio

n

8.9

des

crib

e how

to t

ailo

r sk

in c

are

and m

ake-

up

inst

ruct

ion t

o m

eet

indiv

idual

nee

ds

8.1

0

des

crib

e how

to a

dap

t th

e sk

in c

are

and m

ake-

up

inst

ruct

ion for

clie

nts

who w

ear

conta

ct len

ses

or

gla

sses

9

Know

how

to p

lan a

nd

pre

par

e fo

r sk

in c

are

and

mak

e-up inst

ruct

ion

9.1

des

crib

e th

e purp

ose

s an

d v

alue

of pla

nnin

g s

kin

care

and m

ake-

up inst

ruct

ion

9.2

des

crib

e th

e ty

pes

and s

ourc

es o

f sk

in c

are

and

mak

e-up inst

ruct

ion r

esourc

es

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

110

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

10

Know

how

to e

valu

ate

skin

ca

re a

nd m

ake-

up

inst

ruct

ion a

ctiv

itie

s

10.1

des

crib

e th

e im

port

ance

of

eval

uat

ing t

he

succ

ess

of

skin

car

e an

d m

ake-

up inst

ruct

ional act

ivitie

s 10.2

des

crib

e su

itab

le m

ethods

of gai

nin

g f

eedbac

k fr

om

sk

in c

are

and m

ake

-up inst

ruct

ional

act

ivitie

s 10.3

des

crib

e th

e im

port

ance

of

reco

rdin

g f

eedbac

k an

d

oth

er r

elev

ant

info

rmat

ion f

rom

the

act

ivity

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


111

Unit 10: Provide Manicure Services

Unit code: N2


QCF level: 2

Credit value: 6


Unit summary

This is a job-ready unit which is competency based, covering both skills and knowledge. This unit is about providing manicure services. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work. This unit applies to Beauty and Spa Therapy and Nail Services.


1 Simulation is not allowed for any performance evidence within this unit. 2 The learner must practically demonstrate in their everyday work that

they have met the standard for providing manicure services. 3 The assessor will observe the learner’s performance on at least three

occasions; each occasion must involve a different hand and nail treatment.



dealt with at least one of the necessary actions* a) encouraging the client to seek medical advice b) explaining why the treatment cannot be carried out c) modification of service

used four out of the five types of hand and nail treatments* a) paraffin wax b) hand masks c) thermal mitts d) exfoliators e) warm oil


112

applied all types of nail finish a) dark colour b) French c) buffed

provided all types of treatment advice a) suitable aftercare tools and products and their use b) avoidance of activities which may cause contra-actions c) recommended time intervals in-between nail services d) home care routines.



6 This unit requires mandatory written questions in accordance with the Habia Assessment Strategy for Beauty and Spa Therapy/Habia Assessment Strategy for Nail Services.



BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

113

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

pro

vidin

g

man

icure

ser

vice

s

1.1

pre

par

e th

e w

ork

are

a an

d e

nvi

ronm

ent

to m

eet

legal

, hyg

iene

and indust

ry C

ode

of Pra

ctic

e fo

r N

ail

Ser

vice

s re

quirem

ents

1.2

m

ainta

in p

erso

nal st

andar

ds

of

hyg

iene,

pro

tect

ion

and a

ppea

rance

to m

eet

acc

epte

d indust

ry C

ode

of

pra

ctic

e fo

r N

ail Ser

vice

s an

d o

rgan

isat

ional

re

quirem

ents

1.3

cl

ean a

ll to

ols

and e

quip

men

ts u

sing t

he

corr

ect

met

hods

1.4

use

acc

epte

d indust

ry h

ygie

ne

and s

afe

ty p

ract

ices

th

roughout

the

serv

ice

to m

inim

ise

the

risk

of

cross

-infe

ctio

n

1.5

se

lect

and c

orr

ectly

posi

tion s

uitab

le e

quip

men

t,

mat

eria

ls a

nd p

roduct

s fo

r ea

se a

nd s

afe

ty o

f use

1.6

dis

pose

of

was

te m

ater

ials

saf

ely

and c

orr

ectly

to

mee

t lo

cal au

thority

req

uirem

ents

and t

he

Indust

ry

Code

of

Prac

tice

for

Nai

l Ser

vice

s 1.7

co

mple

te t

he

serv

ice

within

a c

om

mer

cial

ly v

iable

tim

e 1.8

le

ave

the

work

are

a in a

suitable

conditio

n for

furt

her

nai

l se

rvic

es

1.9

ke

ep t

he

clie

nt’s

reco

rds

up t

o d

ate,

acc

ura

te,

easy

to

rea

d a

nd s

igned

by

the

clie

nt

and t

echnic

ian

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

114

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to c

onsu

lt,

pla

n

and p

repar

e fo

r th

e se

rvic

e w

ith c

lients

2.1

use

consu

ltat

ion t

echniq

ues

to d

eter

min

e an

d

reco

rd t

he

serv

ice

pla

n

2.2

obta

in s

igned

, w

ritt

en a

nd info

rmed

conse

nt

prior

to a

ny

serv

ice

from

the

clie

nt

or

par

ent/

guar

dia

n if

the

clie

nt

is a

min

or

2.3

co

nsu

lt w

ith t

he

clie

nt

to iden

tify

any

contr

a-in

dic

ations,

rec

ord

ing t

he

clie

nt

resp

onse

s 2.4

posi

tion t

he

clie

nt

and t

hem

selv

es t

o m

inim

ise

fatigue,

and r

isk

of in

jury

to t

hem

selv

es a

nd t

he

clie

nt

2.5

dis

infe

ct t

he

clie

nt’s

han

ds

and r

emove

any

exis

ting

nai

l polis

h t

o r

esto

re t

he

nai

ls t

o a

nat

ura

l co

nditio

n

2.6

per

form

an a

sses

smen

t of th

e nai

ls a

nd s

kin,

reco

rdin

g t

he

resu

lts

and t

ake

any

nec

essa

ry a

ctio

n

in r

esponse

to iden

tified

contr

a-in

dic

ations

2.7

pro

vide

clie

nt

advi

ce w

ithout

refe

rence

to a

spec

ific

m

edic

al c

onditio

n a

nd w

ithout

causi

ng u

ndue

alarm

an

d c

once

rn

2.8

re

com

men

d s

uitab

le t

reat

men

ts a

nd p

roduct

s fo

r th

e cl

ient’s

skin

typ

e an

d n

ail co

nditio

n a

nd a

gre

e th

e se

rvic

e an

d o

utc

om

es t

hat

are

acc

epta

ble

to t

he

clie

nt

and m

eets

thei

r nee

ds

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

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uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

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uty

Ther

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– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

115

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to c

arry

out

man

icure

ser

vice

s 3.1

ch

eck

the

des

ired

nail

length

and s

hape

with t

he

clie

nt

3.2

file

the

nai

ls,

ensu

ring t

hat

the

nai

l’s fre

e ed

ge

is

left

sm

ooth

ed a

nd s

hap

ed t

o t

he

required

len

gth

3.3

use

the

buff

ing t

echniq

ue

for

the

serv

ice

pla

n a

nd

the

clie

nt’s

nee

ds

3.4

use

suitab

le c

uticl

e to

ols

and p

roduct

s sa

fely

and

effe

ctiv

ely,

ensu

ring t

hat

the

cuticl

e and n

ail

pla

te

are

undam

aged

3.5

use

han

d a

nd n

ail tr

eatm

ents

to im

pro

ve t

he

appea

rance

of th

e cl

ient’s

skin

and n

ails

3.6

use

mas

sage

tech

niq

ues

sm

ooth

ly a

nd e

venly

, at

a

pre

ssure

to m

eet

the

clie

nt’s

nee

ds

3.7

le

ave

the

han

ds

and low

er a

rms

free

of

any

exce

ss

mas

sage

med

ium

3.8

ch

eck

that

the

nail

pla

te is

deh

ydra

ted a

nd t

he

under

side

is c

lean

and fre

e of

deb

ris

3.9

ap

ply

suff

icie

nt

base

coat

s, p

olis

h c

oat

s and t

op

coat

for

the

des

ired

fin

ish

3.1

0

chec

k th

at t

he

nail

finis

h is

left

with a

sm

ooth

eve

n

text

ure

and w

ith t

he

cuticl

e an

d n

ail w

all fr

ee o

f pro

duct

and d

ebris

3.1

1

chec

k th

at t

he

finis

hed

res

ult is

to t

he

clie

nt’s

satisf

act

ion a

nd m

eets

the

agre

ed s

ervi

ce p

lan

3.1

2

giv

e th

e cl

ient

afte

rcare

advi

ce

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

116

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Under

stan

d o

rganis

ational

an

d leg

al r

equirem

ents

4.1

des

crib

e ow

n r

esponsi

bili

ties

under

rel

evan

t hea

lth

and s

afe

ty leg

isla

tion a

nd t

he

indust

ry C

ode

of

Prac

tice

for

Nai

l Ser

vice

s 4.2

des

crib

e th

e im

port

ance

of not

dis

crim

inat

ing

agai

nst

clie

nts

with illn

esse

s an

d d

isab

ilities

and

why

4.3

ex

pla

in w

hy

it is

import

ant,

when

tre

ating m

inors

under

16 y

ears

of ag

e, t

o h

ave

a p

aren

t or

guar

dia

n p

rese

nt

4.4

ex

pla

in w

hy

min

ors

should

not

be

giv

en s

ervi

ces

without

info

rmed

and s

igned

pare

nta

l or

guar

dia

n

conse

nt

4.5

ex

pla

in t

he

legal si

gnific

ance

of

gai

nin

g s

igned

, in

form

ed c

onse

nt

to s

ervi

ce

4.6

st

ate

the

age

at w

hic

h a

n indiv

idual

is

class

ed a

s a

min

or

and h

ow

this

diffe

rs n

atio

nal

ly

4.7

ex

pla

in t

he

import

ance

and r

easo

ns

for

keep

ing

reco

rds

of

clie

nts

and t

hei

r se

rvic

es

4.8

ex

pla

in t

he

import

ance

of

the

corr

ect

stora

ge

of

clie

nt

reco

rds

in r

elat

ion t

o t

he

Data

Pro

tect

ion A

ct

4.9

des

crib

e th

e poss

ible

ris

ks t

o t

hem

selv

es o

f in

effe

ctiv

e posi

tionin

g o

f cl

ients

and h

ow

to a

void

pote

ntial

dis

com

fort

and inju

ry t

o t

hem

selv

es a

nd

the

clie

nt

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

117

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4.1

0

des

crib

e w

hy

it is

import

ant

to m

ainta

in s

tandar

ds

of hyg

iene

and t

he

princi

ple

s fo

r av

oid

ing c

ross

-in

fect

ion

4.1

1

expla

in h

ow

to m

inim

ise

and d

ispose

of

was

te fro

m

serv

ices

4.1

2

expla

in t

he

salo

n’s

ser

vice

tim

es for

com

ple

ting

man

icure

ser

vice

s 4.1

3

expla

in t

he

import

ance

of co

mple

ting t

he

serv

ice

in

a co

mm

erci

ally

via

ble

tim

e 4.1

4

expla

in t

he

salo

n p

rici

ng s

truct

ure

s

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

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– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

118

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Under

stan

d h

ow

to w

ork

sa

fely

and e

ffec

tive

ly

when

pro

vidin

g m

anic

ure

se

rvic

es

5.1

des

crib

e th

e ty

pe

of

per

sonal pro

tect

ive

equip

men

t th

at s

hould

be

availa

ble

and u

sed b

y th

emse

lves

5.2

des

crib

e w

hy

it is

import

ant

to u

se p

erso

nal

pro

tect

ive

equip

men

t

5.3

des

crib

e w

hat

conta

ct d

erm

atitis

is

and h

ow

to

avoid

dev

elopin

g it

when

carr

ying o

ut

nai

l se

rvic

es

5.4

des

crib

e how

to p

repare

and u

se t

he

tools

and

mat

eria

ls for

the

man

icure

ser

vice

s 5.5

co

mpare

the

diffe

rent

met

hods

of dis

infe

ctin

g a

nd

ster

ilisi

ng t

ools

and e

quip

men

t 5.6

des

crib

e how

to m

ainta

in e

quip

men

t an

d m

ater

ials

in

a c

lean

and h

ygie

nic

conditio

n

5.7

ex

pla

in t

he

import

ance

of an

d r

easo

ns

for

dis

infe

ctin

g h

ands

and h

ow

to d

o t

his

eff

ective

ly

5.8

ex

pla

in t

he

nec

essa

ry e

nvi

ronm

enta

l co

nditio

ns

for

nai

l se

rvic

es (

incl

udin

g lig

hting,

hea

ting,

ventila

tion

and g

ener

al c

om

fort

) an

d w

hy

thes

e are

im

port

ant

5.9

des

crib

e how

to e

ffec

tive

ly a

nd s

afel

y posi

tion t

ools

an

d m

ater

ials

for

manic

ure

ser

vice

s 5.1

0

des

crib

e th

e co

nditio

n in w

hic

h t

he

work

are

a sh

ould

be

left

rea

dy

and w

hy

this

is

import

ant

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

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Dip

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uty

Ther

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– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

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ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

119

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Under

stan

d h

ow

to

per

form

clie

nt

consu

ltat

ion,

trea

tmen

t pla

nnin

g a

nd p

repar

atio

n

6.1

des

crib

e how

to u

se e

ffec

tive

consu

ltation

tech

niq

ues

when

com

munic

atin

g w

ith c

lients

fro

m

diffe

rent

cultura

l an

d r

elig

ious

bac

kgro

unds,

age,

dis

abili

ties

and g

ender

for

this

tre

atm

ent

6.2

des

crib

e how

to g

ive

effe

ctiv

e advi

ce a

nd

reco

mm

endat

ions

to c

lients

6.3

des

crib

e th

e ques

tionin

g a

nd lis

tenin

g s

kills

nee

ded

in

ord

er t

o fin

d o

ut

info

rmation

6.4

ex

pla

in w

hy

it is

import

ant

to r

ecord

clie

nt

resp

onse

s to

ques

tionin

g

6.5

des

crib

e th

e le

gal si

gnific

ance

of cl

ient

ques

tionin

g

and o

f re

cord

ing t

he

clie

nts

res

ponse

s 6.6

ex

pla

in w

hy

it is

import

ant

to e

nco

ura

ge

and a

llow

tim

e fo

r cl

ients

to a

sk q

ues

tions

6.7

des

crib

e how

to c

onduct

nail

and s

kin a

nal

ysis

6.8

ex

pla

in h

ow

to p

repare

ser

vice

pla

ns

7

Know

contr

a-in

dic

atio

ns

and c

ontr

a-a

ctio

ns

that

af

fect

or

rest

rict

man

icure

se

rvic

es

7.1

des

crib

e th

e ty

pes

of

conditio

ns

and d

isord

ers

that

m

ay c

ontr

a-in

dic

ate

the

serv

ice

and w

hy

7.2

des

crib

e th

e ty

pes

of

conditio

ns

and d

isord

ers

that

m

ay r

estr

ict

the

serv

ice

and w

hy

7.3

des

crib

e th

e poss

ible

contr

a-a

ctio

ns

whic

h m

ay

occ

ur

duri

ng o

r af

ter

the

man

icure

ser

vice

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

120

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Know

anat

om

y an

d

phys

iolo

gy

that

rel

ate

s to

m

anic

ure

ser

vice

s

8.1

des

crib

e th

e bones

of th

e han

d a

nd low

er a

rm

8.2

des

crib

e th

e st

ruct

ure

and f

unct

ion o

f th

e m

usc

les

of th

e lo

wer

arm

and h

and

8.3

des

crib

e th

e blo

od c

ircu

lation t

o t

he

low

er a

rm a

nd

han

d

8.4

des

crib

e th

e st

ruct

ure

of

the

nai

l unit

8.5

des

crib

e th

e pro

cess

of nail

gro

wth

8.6

des

crib

e th

e st

ruct

ure

and f

unct

ion o

f th

e sk

in

8.7

des

crib

e th

e sk

in c

har

acte

rist

ics

and s

kin t

ypes

of

diffe

rent

ethnic

clie

nt

gro

ups

8.8

des

crib

e co

mm

on n

atura

l nai

l sh

apes

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

121

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9

Under

stan

d m

anic

ure

te

chniq

ues

, pro

duct

s an

d

serv

ice

pla

nnin

g

9.1

des

crib

e how

to iden

tify

tre

atable

nail

and s

kin

conditio

ns

9.2

des

crib

e th

e diffe

rent

types

of

tech

niq

ues

use

d

within

manic

ure

and h

ow

to c

arr

y th

em o

ut

9.3

ex

pla

in h

ow

to s

elec

t an

d a

dap

t m

anic

ure

ser

vice

s to

suit indiv

idual

clie

nt

nee

ds

9.4

des

crib

e how

to a

dap

t m

anic

ure

ser

vice

to s

uit a

m

ale

clie

nt

9.5

des

crib

e th

e ben

efits

and e

ffec

ts o

f th

e han

d a

nd

nai

l tr

eatm

ents

9.6

des

crib

e th

e diffe

rent

types

of

man

icure

tools

and

equip

men

t an

d h

ow

to u

se t

hem

9.7

ex

pla

in t

he

effe

cts

on t

he

nail

and s

kin o

f in

corr

ect

use

of

man

icure

tools

9.8

ex

pla

in t

he

import

ance

of filin

g t

he

free

edge

to

com

ple

men

t th

e cl

ient’s

nat

ura

l nai

l co

nditio

ns

9.9

des

crib

e th

e fe

atu

res

and b

enef

its

of

man

icure

pro

duct

s 9.1

0

expla

in t

he

reaso

n w

hy

seve

ral se

rvic

es a

re

nec

essa

ry t

o im

pro

ve s

kin a

nd n

ail co

nditio

ns

9.1

1

des

crib

e th

e diffe

rent

types

of

mas

sage

move

men

ts

use

d in m

anic

ure

ser

vice

9.1

2

des

crib

e th

e ef

fect

s of m

ass

age

move

men

ts u

sed in

man

icure

ser

vice

9.1

3

des

crib

e th

e ef

fect

s of m

ass

age

tech

niq

ues

on t

he

nai

ls,

skin

, m

usc

le a

nd u

nder

lyin

g s

truct

ure

s

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

122

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9.1

4

des

crib

e th

e diffe

rent

types

of

mas

sage

med

ium

s an

d w

hen

they

should

be

use

d

9.1

5

expla

in t

he

import

ance

of

rem

ovi

ng e

xces

s m

ois

ture

, deb

ris

and p

roduct

fro

m t

he

nat

ura

l nail

to p

repar

e fo

r re

quired

nai

l finis

h

9.1

6

expla

in t

he

import

ance

of re

com

men

din

g a

nai

l finis

h s

uitable

for

the

clie

nt

9.1

7

expla

in t

he

reaso

ns

for

apply

ing b

ase

and t

op c

oat

an

d t

he

conse

quen

ces

of not

doin

g s

o

9.1

8

des

crib

e th

e co

rrec

t m

ethod (

s) o

f ap

ply

ing

diffe

rent

nai

l finis

hes

9.1

9

des

crib

e th

e co

rrec

t m

ethod o

f re

movi

ng n

ail polis

h

10

Under

stan

d h

ow

to

pro

vide

afte

rcar

e ad

vice

fo

r cl

ients

10.1

des

crib

e th

e af

terc

are

and m

ainte

nan

ce

requirem

ents

for

manic

ure

ser

vice

s and w

hy

thes

e ar

e im

port

ant

10.2

ex

pla

in t

he

pro

duct

s an

d t

ools

for

hom

e use

that

w

ill b

enef

it t

he

clie

nt

and t

hose

whic

h a

re

unsu

itab

le a

nd w

hy

10.3

st

ate

the

reco

mm

ended

tim

e in

terv

als

for

nai

l se

rvic

es

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


123

Unit 11: Provide Pedicure Services

Unit code: N3

Unit reference number: H/600/8766

QCF level: 2

Credit value: 6


Unit summary

This is a job-ready unit which is competency based. This unit is about providing pedicure services. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work. This unit applies to Beauty and Spa Therapy and Nail Services.


The assessment of this unit needs to meet the requirements within the Habia Beauty and Spa Therapy Assessment Strategy/Habia Nail Services Assessment Strategy. 1 Simulation is not allowed for any performance evidence within this unit. 2 The learner must practically demonstrate in their everyday work that

they have met the standard for providing pedicure services. 3 The assessor will observe the learner’s performance on at least three

occasions; each occasion must involve a different foot and nail treatment.



dealt with at least one of the necessary actions* a) encouraging the client to seek medical advice b) explaining why the service cannot be carried out c) modifying the service


124

used four out of the five types of feet and nail treatments* a) paraffin wax b) foot masks c) thermal boots d) exfoliators

produced both types of nail finish a) dark colour b) French

provided all types of advice a) suitable aftercare tools and products and their use b) avoidance of activities which may cause contra-actions c) recommended time intervals in-between nail services.



6 This unit requires mandatory written questions in accordance with the Habia Assessment Strategy for Beauty and Spa Therapy/Habia Assessment Strategy for Nail Services.

The assessment and quality assurance requirement for this qualification/ unit provides evidence towards Assessor and Verifier units.



BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

125

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

pro

vidin

g

ped

icure

ser

vice

s

1.1

pre

par

e th

e w

ork

are

a an

d e

nvi

ronm

ent

to m

eet

legal

, hyg

iene

and indust

ry C

ode

of Pra

ctic

e fo

r N

ail

Ser

vice

s re

quirem

ents

1.2

m

ainta

in p

erso

nal st

andar

ds

of

hyg

iene

and

appea

rance

that

mee

t ac

cepte

d indust

ry C

ode

of

Pra

ctic

e fo

r N

ail Ser

vice

s an

d o

rgan

isat

ional

re

quirem

ents

1.3

cl

ean a

ll to

ols

and e

quip

men

ts u

sing t

he

corr

ect

met

hods

1.4

use

acc

epte

d indust

ry h

ygie

ne

and s

afe

ty p

ract

ices

th

roughout

the

serv

ice

1.5

se

lect

and p

osi

tion e

quip

men

t, m

ater

ials

, pro

duct

s,

them

selv

es a

nd t

he

clie

nt

to m

eet

the

nee

ds

of

the

serv

ice

1.6

dis

pose

of

was

te m

ater

ials

corr

ectly

1.7

co

mple

te t

he

serv

ice

within

a c

om

mer

cial

ly v

iable

tim

e 1.8

ke

ep t

he

clie

nt’s

reco

rds

up t

o d

ate,

acc

ura

te,

easy

to

rea

d a

nd s

igned

by

clie

nt

and t

her

apis

t 1.9

le

ave

the

work

are

a in a

suitable

conditio

n for

furt

her

nai

l se

rvic

es

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

126

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to c

onsu

lt,

pla

n

and p

repar

e fo

r th

e se

rvic

e w

ith c

lients

2.1

use

effec

tive

consu

ltat

ion t

echniq

ues

2.2

obta

in s

igned

, w

ritt

en,

info

rmed

conse

nt

from

the

clie

nt,

or

from

a p

aren

t or

guar

dia

n if

the

clie

nt

is a

m

inor

2.3

id

entify

any

contr

a-in

dic

ations

by

ques

tionin

g t

he

clie

nt,

and r

ecord

clie

nts

res

ponse

s ac

cura

tely

2.4

dis

infe

ct t

he

clie

nt’s

feet

to r

esto

re t

he

nai

ls t

o a

nat

ura

l co

nditio

n

2.5

as

sess

the

clie

nt’s

nail

and s

kin c

onditio

n,

and

reco

mm

end s

uitab

le t

reat

men

ts a

nd p

roduct

s in

a

clea

r w

ay t

o h

elp t

he

clie

nt’s

under

stan

din

g

2.6

ag

ree

a se

rvic

e an

d o

utc

om

es t

hat

are

acc

epta

ble

to

the

clie

nt

and t

hei

r nee

ds

2.7

ta

ke a

ny

nec

essa

ry a

ctio

n in r

esponse

to iden

tified

co

ntr

a-i

ndic

atio

ns

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

127

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to c

arry

out

ped

icure

ser

vice

s 3.1

cl

ean a

nd d

ry c

lient’s

feet

3.2

file

nai

ls,

ensu

ring t

hat

the

nai

l fr

ee e

dge

is lef

t sm

ooth

ed a

nd s

haped

to t

he

required

len

gth

3.3

use

the

corr

ect

buffin

g t

echniq

ue

for

the

serv

ice

pla

n a

nd t

he

clie

nt’s

nee

ds

3.4

use

cuticl

e to

ols

and p

roduct

s sa

fely

and

effe

ctiv

ely,

ensu

ring t

hat

the

cuticl

e and n

ail

pla

te

are

undam

aged

3.5

re

move

any

exce

ssiv

e har

d s

kin u

sing a

foot

rasp

, as

req

uired

3.6

use

mas

sage

tech

niq

ues

and a

pply

the

corr

ect

quan

tity

and t

ype

of

mas

sage

med

ium

to m

eet

the

serv

ice

pla

n

3.7

le

ave

the

nai

ls,

feet

and low

er leg

s fr

ee o

f an

y ex

cess

mass

age

med

ium

3.8

ap

ply

a s

uitab

le b

ase

coat

, polis

h a

nd t

op c

oat

re

leva

nt

to t

he

clie

nt’s

nee

ds,

as

required

3.9

co

mple

te t

he

serv

ice

to t

he

clie

nt’s

satisf

act

ion a

nd

to m

eet

the

agre

ed s

ervi

ce p

lan

3.1

0

giv

e th

e cl

ient

suitab

le a

fter

care

advi

ce

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

128

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Under

stan

d o

rganis

ational

an

d leg

al r

equirem

ents

4.1

des

crib

e ow

n r

esponsi

bili

ties

under

rel

evan

t hea

lth

and s

afe

ty leg

isla

tion a

nd t

he

indust

ry C

ode

of

Prac

tice

for

Nai

l Ser

vice

s 4.2

des

crib

e th

e im

port

ance

of not

dis

crim

inat

ing

agai

nst

clie

nts

with illn

esse

s an

d d

isab

ilities

4.3

ex

pla

in w

hy

it is

import

ant,

when

tre

ating m

inors

under

16 y

ears

of ag

e, t

o h

ave

a p

aren

t or

guar

dia

n p

rese

nt

4.4

ex

pla

in t

he

legal si

gnific

ance

of

gai

nin

g s

igned

, in

form

ed c

onse

nt

to s

ervi

ce

4.5

ex

pla

in t

he

import

ance

of an

d r

easo

ns

for

keep

ing

and s

toring c

lient

reco

rds

4.6

des

crib

e th

e poss

ible

ris

ks o

f in

effe

ctiv

e posi

tionin

g

of

clie

nts

4.7

ex

pla

in w

hy

it is

import

ant

to m

ainta

in s

tandar

ds

of

hyg

iene

and t

he

princi

ple

s fo

r av

oid

ing c

ross

-in

fect

ion

4.8

des

crib

e how

to m

inim

ise

and d

ispose

of

was

te

from

ser

vice

s 4.9

ex

pla

in t

he

import

ance

of co

mple

ting p

edic

ure

se

rvic

es in a

com

mer

cial

ly v

iable

tim

e 4.1

0

outlin

e th

e sa

lon’s

pri

cing s

truct

ure

s an

d s

ervi

ce

tim

es f

or

ped

icure

tre

atm

ents

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

129

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Under

stan

d h

ow

to w

ork

sa

fely

and e

ffec

tive

ly

when

pro

vidin

g p

edic

ure

se

rvic

es

5.1

des

crib

e th

e pro

tect

ive

equip

men

t th

at s

hould

be

avai

lable

and w

hy

it is

import

ant

to u

se it

5.2

des

crib

e w

hat

conta

ct d

erm

atitis

is

and h

ow

to

avoid

dev

elopin

g it

when

carr

ying o

ut

nai

l se

rvic

es

5.3

des

crib

e how

to p

repar

e, u

se a

nd m

ainta

in t

he

tools

and m

ater

ials

for

ped

icure

ser

vice

s 5.4

co

mpare

the

diffe

rent

met

hods

of dis

infe

ctin

g a

nd

ster

ilisi

ng t

ools

and e

quip

men

t

5.5

ex

pla

in t

he

import

ance

of an

d r

easo

ns

for

dis

infe

ctin

g fee

t an

d h

ow

to d

o it

effe

ctiv

ely

5.6

des

crib

e th

e nec

essa

ry e

nvi

ronm

enta

l co

nditio

ns

for

nai

l se

rvic

es a

nd w

hy

they

are

im

port

ant

5.7

des

crib

e how

to e

ffec

tive

ly a

nd s

afel

y posi

tion t

ools

an

d m

ater

ials

for

ped

icure

ser

vice

s 5.8

des

crib

e th

e co

nditio

n in w

hic

h t

he

work

are

a sh

ould

be

left

and w

hy

this

is

import

ant

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

130

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Under

stan

d h

ow

to

per

form

clie

nt

consu

ltat

ion

6.1

des

crib

e how

to u

se e

ffec

tive

consu

ltation

tech

niq

ues

6.2

des

crib

e how

to g

ive

effe

ctiv

e advi

ce a

nd

reco

mm

endat

ions

to c

lients

6.3

des

crib

e th

e ques

tionin

g a

nd lis

tenin

g s

kills

re

quired

to fin

d o

ut

info

rmation

6.4

des

crib

e how

to c

onduct

nail

and s

kin a

nal

ysis

6.5

des

crib

e th

e im

port

ance

of

ques

tionin

g c

lients

to

esta

blis

h a

ny

contr

a-i

ndic

atio

ns

to p

edic

ure

se

rvic

es

6.6

ex

pla

in w

hy

it is

import

ant

to r

ecord

clie

nt

resp

onse

s to

ques

tionin

g

6.7

des

crib

e th

e le

gal si

gnific

ance

of cl

ient

ques

tionin

g,

and o

f re

cord

ing t

he

clie

nt’s

resp

onse

s 6.8

ex

pla

in w

hy

it is

import

ant

to e

nco

ura

ge

and a

llow

tim

e fo

r cl

ients

to a

sk q

ues

tions

6.9

ex

pla

in t

he

import

ance

of an

d r

easo

ns

for

not

nam

ing s

pec

ific

contr

a-in

dic

atio

ns

when

en

coura

gin

g c

lients

to s

eek

med

ical

advi

ce

6.1

0

expla

in h

ow

to p

repare

ser

vice

pla

ns

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

131

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Under

stan

d c

ontr

a-in

dic

ations

and c

ontr

a-ac

tions

that

affe

ct o

r re

stri

ct p

edic

ure

ser

vice

s

7.1

des

crib

e th

e co

ntr

a-in

dic

atio

ns

whic

h r

equire

med

ical

ref

erra

l an

d w

hy

they

req

uire

refe

rral

7.2

des

crib

e th

e co

ntr

a-in

dic

atio

ns

that

may

rest

rict

the

serv

ice

and w

hy

they

res

tric

t th

e se

rvic

e 7.3

des

crib

e th

e poss

ible

contr

a-a

ctio

ns

whic

h m

ay

occ

ur

during o

r af

ter

the

ped

icure

ser

vice

8

Under

stan

d t

he

anat

om

y an

d p

hys

iolo

gy

that

re

late

s to

ped

icure

se

rvic

es

8.1

des

crib

e th

e bones

of th

e fo

ot

and low

er leg

8.2

des

crib

e th

e m

usc

les

of th

e fo

ot

and low

er leg

8.3

des

crib

e th

e blo

od c

ircu

lation t

o t

he

foot

and low

er

leg

8.4

des

crib

e th

e st

ruct

ure

of

the

nai

l unit

8.5

des

crib

e th

e pro

cess

of nail

gro

wth

8.6

des

crib

e th

e st

ruct

ure

and f

unct

ion o

f th

e sk

in

8.7

co

mpar

e th

e sk

in c

har

acte

rist

ics

and s

kin t

ypes

of

diffe

rent

clie

nt

gro

ups

8.8

des

crib

e nat

ura

l nai

l sh

apes

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

132

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9

Under

stan

d p

edic

ure

se

rvic

es,

tech

niq

ues

and

pro

duct

s

9.1

des

crib

e how

to iden

tify

tre

atable

nail

and s

kin

conditio

ns

9.2

des

crib

e th

e diffe

rent

types

of

tech

niq

ues

use

d

within

ped

icure

and h

ow

to c

arr

y th

em o

ut

9.3

ex

pla

in h

ow

to s

elec

t an

d a

dap

t ped

icure

ser

vice

s to

suit indiv

idual

clie

nt

nee

ds

9.4

des

crib

e th

e ben

efits

and e

ffec

ts o

f fo

ot

and n

ail

trea

tmen

ts

9.5

des

crib

e th

e diffe

rent

types

of

ped

icure

tools

and

equip

men

t an

d h

ow

to u

se t

hem

9.6

des

crib

e th

e ef

fect

s on t

he

nail

and s

kin o

f in

corr

ect

use

of

ped

icure

tools

9.7

ex

pla

in t

he

import

ance

of filin

g t

he

free

edge

stra

ight

9.8

des

crib

e th

e fe

atu

res

and b

enef

its

of

mas

sage

move

men

ts u

sed in p

edic

ure

ser

vice

s 9.9

des

crib

e th

e ef

fect

s of m

ass

age

tech

niq

ues

on t

he

nai

l, s

kin m

usc

le a

nd u

nder

lyin

g s

truct

ure

s

9.1

0

des

crib

e th

e diffe

rent

types

of

mas

sage

med

ium

s an

d w

hen

they

should

be

use

d

9.1

1

expla

in t

he

import

ance

of

rem

ovi

ng e

xces

s m

ois

ture

, deb

ris

and p

roduct

fro

m t

he

nat

ura

l nail

to p

repar

e fo

r re

quired

nai

l finis

h

9.1

2

expla

in t

he

import

ance

of re

com

men

din

g a

nai

l finis

h s

uitable

for

the

clie

nt

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

133

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9.1

3

expla

in t

he

reaso

ns

for

apply

ing b

ase

and t

op c

oat

an

d t

he

conse

quen

ces

of not

doin

g s

o

9.1

4

des

crib

e th

e co

rrec

t m

ethod o

f ap

ply

ing a

nd

rem

ovi

ng d

iffe

rent

nai

l finis

hes

10

Under

stan

d t

he

afte

rcar

e ad

vice

to p

rovi

de

clie

nts

fo

r ped

icure

ser

vice

s

10.1

des

crib

e th

e af

terc

are

requirem

ents

for

ped

icure

se

rvic

es a

nd w

hy

they

are

im

port

ant

10.2

ex

pla

in t

he

afte

rcare

pro

duct

s th

at w

ill b

enef

it t

he

clie

nt

10.3

des

crib

e th

e co

ntr

a-act

ions

that

could

occ

ur

afte

r nai

l se

rvic

es a

nd w

hat

advi

ce t

o g

ive

to c

lients

10.4

st

ate

the

reco

mm

ended

tim

e in

terv

als

bet

wee

n

serv

ices

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


134


135

Unit 12: Carry out Ear Piercing

Unit code: B7

Unit reference number: D/600/9088

QCF level: 2

Credit value: 2


Unit summary

This is a job-ready unit which is competency based. This unit is about carrying out ear piercing. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work. This unit applies to Beauty and Spa Therapy.



they have met the standard for ear lobe piercing. 3 The assessor will observe the learner’s performance on at least two

occasions, including preparation activities for two different clients. 4 The learner must show that they have:

used all consultation techniques a) questioning b) visual c) manual d) reference to client records

dealt with at least one of the necessary actions* a) encouraging the client to seek medical advice b) explaining why the treatment cannot be carried out c) modification of treatment

used all types of equipment, materials and products a) ear piercing gun b) sterile skin marker pen c) sterile ear studs d) mirror e) consumables


136

provided all types of treatment advice a) suitable homecare products and their use b) regular movement of the studs c) possible contra-actions d) removal of studs.

*However, the learner must prove to their assessor that they have the necessary knowledge, understanding and skills to be able to perform competently in respect of all the items in these ranges





BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

137

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

pie

rcin

g e

ar

lobes

1.1

se

t up a

nd m

ainta

in t

he

work

are

a to

mee

t le

gal,

hyg

iene

and t

reatm

ent

pro

cedure

s an

d a

ny

curr

ent

loca

l bye

-law

s 1.2

m

ainta

in p

erso

nal hyg

iene,

pro

tect

ion a

nd

appea

rance

to m

eet

acce

pte

d indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

1.3

cl

ean a

nd s

teri

lise

all

tools

usi

ng t

he

corr

ect

met

hods

1.4

use

acc

epte

d indust

ry h

ygie

ne

and s

afe

ty p

ract

ices

th

roughout

the

trea

tmen

t to

min

imis

e th

e risk

of

cross

infe

ctio

n

1.5

posi

tion e

quip

men

t and m

ater

ials

for

ease

and

safe

ty o

f use

1.6

dis

pose

of

was

te m

ater

ials

saf

ely

and c

orr

ectly

1.7

co

mple

te t

he

trea

tmen

t w

ithin

a c

om

mer

cial

ly

viab

le t

ime

1.8

le

ave

the

work

are

a in a

suitable

conditio

n for

futu

re t

reatm

ents

1.9

ke

ep t

he

clie

nt’s

reco

rds

up t

o d

ate,

acc

ura

te,

com

ple

te,

legib

le a

nd s

igned

by

the

clie

nt

and

pra

ctitio

ner

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

138

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to c

onsu

lt,

pla

n

and p

repar

e fo

r ea

r lo

be

pie

rcin

g w

ith c

lients

2.1

use

eff

ective

consu

ltat

ion t

echniq

ues

to d

eter

min

e th

e cl

ient’s

trea

tmen

t pla

n

2.2

obta

in s

igned

, w

ritt

en a

nd info

rmed

conse

nt

prior

to a

ny

trea

tmen

t fr

om

the

clie

nt

or

from

a p

aren

t or

guard

ian if

the

clie

nt

is a

min

or

2.3

co

nsu

lt e

ffec

tive

ly w

ith t

he

clie

nt

to iden

tify

any

contr

a-i

ndic

atio

ns,

est

ablis

h t

hei

r cu

rren

t ea

r pie

rcin

g r

outine

and r

ecord

the

clie

nt

resp

onse

s ac

cura

tely

2.4

posi

tion c

lient

to a

llow

suitab

le a

cces

s to

the

ear

lobe

and m

inim

ises

any

risk

of in

jury

and

dis

com

fort

to t

he

clie

nt

2.5

ag

ree

the

trea

tmen

t and o

utc

om

es t

hat

are

ac

cepta

ble

to o

wn c

lient

and m

eet

thei

r nee

ds

2.6

se

lect

equip

men

t, m

ate

rial

s an

d p

roduct

s th

at m

eet

the

nee

ds

of th

e tr

eatm

ent

and r

elev

ant

legis

lation

2.7

dis

infe

ct t

he

area

of th

e ea

r lo

be

to b

e tr

eate

d

2.8

m

ark

the

are

a of th

e ea

r lo

be

for

pie

rcin

g

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

139

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to p

ierc

e th

e ea

r lo

bes

3.1

pie

rce

the

ear

lobe

accu

rate

ly a

nd s

afe

ly in t

he

mar

ked p

osi

tion

3.2

m

inim

ise

dis

com

fort

to t

he

clie

nt

by

ensu

ring a

quic

k an

d e

ffec

tive

tre

atm

ent

3.3

use

equip

men

t, m

ate

rials

and p

roduct

s acc

ord

ing t

o

man

ufa

cture

rs’ in

stru

ctio

ns

3.4

ch

eck

finis

hed

res

ult is

to t

he

clie

nt’s

satisf

action

and m

eets

the

agre

ed t

reatm

ent

pla

n

3.5

giv

e cl

ient

suitab

le a

fter

care

advi

ce

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

140

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Under

stan

d o

rganis

ational

an

d leg

al r

equirem

ents

4.1

des

crib

e ow

n r

esponsi

bili

ties

under

rel

evan

t hea

lth

and s

afe

ty leg

isla

tion

4.2

des

crib

e th

e im

port

ance

of not

dis

crim

inat

ing

agai

nst

clie

nts

with illn

esse

s an

d d

isab

ilities

and

why

4.3

ex

pla

in w

hy

min

ors

should

not

be

giv

en t

reat

men

ts

without

info

rmed

and s

igned

pare

nta

l or

guar

dia

n

conse

nt

4.4

st

ate

the

age

at w

hic

h a

n indiv

idual

is

class

ed a

s a

min

or

and h

ow

this

diffe

rs n

atio

nal

ly

4.5

des

crib

e w

hy

it is

import

ant,

when

tre

ating m

inors

under

16 y

ears

of ag

e, t

o h

ave

a p

aren

t or

guar

dia

n p

rese

nt

4.6

ex

pla

in t

he

legal si

gnific

ance

of

gai

nin

g s

igned

, in

form

ed c

onse

nt

to t

reat

men

t 4.7

des

crib

e ow

n r

esponsi

bili

ties

and r

easo

ns

for

mai

nta

inin

g p

erso

nal hyg

iene,

pro

tect

ion a

nd

appea

rance

acc

ord

ing t

o a

ccep

ted indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

4.8

des

crib

e how

to c

om

ple

te t

he

clie

nt

reco

rds

use

d in

ow

n s

alo

n a

nd t

he

import

ance

of an

d r

easo

ns

for

keep

ing a

nd g

ainin

g c

lients

’ si

gnat

ure

s 4.9

ex

pla

in t

he

import

ance

of

the

corr

ect

stora

ge

of

clie

nt

reco

rds

in r

elat

ion t

o t

he

Data

Pro

tect

ion A

ct

4.1

0

expla

in o

wn s

alon’s

ser

vice

tim

es f

or

com

ple

ting

ear

lobe

pie

rcin

g a

nd t

he

import

ance

of co

mple

ting

the

applic

ation in a

com

mer

cially

via

ble

tim

e 4.1

1

expla

in t

he

pri

cing s

truct

ure

s

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

141

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Under

stan

d h

ow

to w

ork

sa

fely

and e

ffec

tive

ly

when

pie

rcin

g e

ar

lobes

5.1

des

crib

e th

e ty

pe

of

per

sonal pro

tect

ive

equip

men

t th

at s

hould

be

availa

ble

5.2

ex

pla

in w

hy

it is

import

ant

to u

se p

erso

nal

pro

tect

ive

equip

men

t 5.3

des

crib

e th

e diffe

rent

types

of

chem

icals

use

d for

dis

infe

ctin

g e

ar p

ierc

ing t

ools

and e

quip

men

t 5.4

des

crib

e how

to p

repare

them

selv

es f

or

carr

ying

out

pie

rcin

g e

ar lobes

5.5

ex

pla

in t

he

import

ance

of an

d r

easo

ns

for

dis

infe

ctin

g h

ands

and h

ow

to d

o t

his

eff

ective

ly

5.6

ex

pla

in w

hy

it is

import

ant

to e

nco

ura

ge

and a

llow

tim

e fo

r cl

ients

to a

sk q

ues

tions

5.7

ex

pla

in t

he

import

ance

of an

d r

easo

ns

for

not

nam

ing s

pec

ific

contr

a-in

dic

atio

ns

when

en

coura

gin

g c

lients

to s

eek

med

ical

advi

ce

5.8

des

crib

e how

to s

et u

p t

he

work

are

a f

or

pie

rcin

g

ear

lobes

5.9

des

crib

e th

e nec

essa

ry e

nvi

ronm

enta

l co

nditio

ns

for

pie

rcin

g e

ar

lobes

5.1

0

des

crib

e how

to c

hec

k eq

uip

men

t use

d f

or

pie

rcin

g

ear

lobes

5.1

1

expla

in w

hy

it is

import

ant

to m

ainta

in s

tandar

ds

of

hyg

iene

and t

he

princi

ple

s fo

r av

oid

ing c

ross

-in

fect

ion

5.1

2

des

crib

e how

to e

ffec

tive

ly a

nd s

afel

y posi

tion

equip

men

t an

d m

ater

ials

for

pie

rcin

g e

ar lobes

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

142

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5.1

3

expla

in h

ow

to p

repare

and p

osi

tion t

he

clie

nt

for

pie

rcin

g e

ar

lobes

and t

he

risk

s of poor

posi

tionin

g

5.1

4

expla

in h

ow

to m

inim

ise

and d

ispose

of

gen

eral

w

aste

fro

m e

ar lobe

pie

rcin

g

5.1

5

des

crib

e th

e co

nditio

n in w

hic

h t

he

work

are

a sh

ould

be

left

and w

hy

this

is

import

ant

6

Under

stan

d h

ow

consu

lt,

pla

n a

nd p

repar

e fo

r ea

r lo

be

pie

rcin

g

6.1

des

crib

e how

to u

se e

ffec

tive

consu

ltation

tech

niq

ues

6.2

ex

pla

in t

he

import

ance

of ques

tionin

g c

lients

to

esta

blis

h a

ny

contr

a-i

ndic

atio

ns

to e

ar

lobe

pie

rcin

g

6.3

ex

pla

in w

hy

it is

import

ant

to r

ecord

clie

nt

resp

onse

s to

ques

tionin

g

6.4

ex

pla

in t

he

legal si

gnific

ance

of

clie

nt

ques

tionin

g

and t

he

reco

rdin

g c

lients

’ re

sponse

s

6.5

des

crib

e how

to g

ive

effe

ctiv

e advi

ce a

nd

reco

mm

endat

ions

to c

lients

6.6

des

crib

e th

e ques

tionin

g a

nd lis

tenin

g s

kills

re

quired

to fin

d o

ut

info

rmation

6.7

des

crib

e how

to inte

rpre

t neg

ativ

e an

d p

osi

tive

body

languag

e

6.8

ex

pla

in t

he

reaso

ns

why

it is

import

ant

to

enco

ura

ge

clie

nts

with c

ontr

a-in

dic

atio

ns

to s

eek

med

ical

advi

ce

6.9

ex

pla

in t

he

import

ance

of an

d r

easo

ns

for

not

nam

ing s

pec

ific

contr

a-in

dic

atio

ns

when

ref

erring

clie

nts

to a

med

ical

pra

ctitio

ner

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

143

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Know

anat

om

y an

d

phys

iolo

gy

that

rel

ate

s to

ea

r pie

rcin

g t

reatm

ents

7.1

des

crib

e th

e ex

tern

al s

truct

ure

of th

e ea

r

7.2

des

crib

e th

e dan

ger

s as

soci

ate

d w

ith p

ierc

ing

cart

ilage

and o

ther

are

as o

f th

e body

8

Under

stan

d c

ontr

a-in

dic

ations

that

affec

t or

rest

rict

ear

pie

rcin

g

8.1

des

crib

e th

e co

ntr

a-in

dic

atio

ns

whic

h r

equire

med

ical

ref

erra

l an

d w

hy

8.2

des

crib

e th

e co

ntr

a-in

dic

atio

ns

whic

h r

estr

ict

trea

tmen

t an

d w

hy

9

Under

stan

d e

quip

men

t,

mat

eria

ls,

pro

duct

s,

tech

niq

ues

and t

reat

men

t pla

nnin

g for

ear

pie

rcin

g

9.1

des

crib

e th

e ty

pes

of

equip

men

t, m

ater

ials

and

pro

duct

s th

at a

re u

sed for

ear

lobe

pie

rcin

g a

nd

how

to u

se t

hem

corr

ectly

9.2

des

crib

e th

e ac

tion t

o t

ake

in t

he

even

t of

ear

lobe

pie

rcin

g g

un m

alfu

nct

ion

9.3

des

crib

e how

to c

arr

y out

ear

lobe

pie

rcin

g s

afe

ly

and c

orr

ectly

9.4

st

ate

how

long t

he

trea

tmen

t sh

ould

tak

e 9.5

des

crib

e poss

ible

contr

a-ac

tions

whic

h m

ay

occ

ur

afte

r ea

r lo

be

pie

rcin

g

9.6

ex

pla

in t

he

risk

s ass

oci

ated

with e

ar lobe

pie

rcin

g if

trea

tmen

t ad

vice

is

ignore

d

9.7

ex

pla

in t

he

reaso

ns

why

one

pai

r of

studs

should

be

fitt

ed a

t a

tim

e 9.8

ex

pla

in w

hy

ear

studs

have

to b

e le

ft in p

lace

for

the

reco

mm

ended

tim

e an

d t

he

effe

cts

of

pre

mat

ure

rem

ova

l

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

144

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

10

Under

stan

d t

he

afte

rcar

e ad

vice

to p

rovi

de

for

clie

nts

10.1

des

crib

e af

terc

are

pro

duct

s th

at

will

ben

efit t

he

clie

nt

and t

hose

to a

void

and w

hy

10.2

des

crib

e how

and w

hen

to h

ygie

nic

ally

rota

te t

he

studs

during t

he

hea

ling p

erio

d

10.3

des

crib

e how

to s

afe

ly r

emove

and r

epla

ce s

tuds

afte

r th

e hea

ling p

erio

d

10.4

des

crib

e th

e co

ntr

a-act

ions

that

may

occ

ur

afte

r ea

r lo

be

pie

rcin

g a

nd w

hat

advi

ce t

o g

ive

to c

lients

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


145

Unit 13: Enhance Appearance using Skin Camouflage

Unit code: B10


QCF level: 2

Credit value: 6


Unit summary

This is a job-ready unit which is competency based, covering both skills and knowledge. This unit is about enhancing appearance using skin camouflage. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work. This unit applies to Beauty Therapy.


The assessment of this unit needs to meet the requirements within the Habia Beauty and Spa Therapy Assessment Strategy. 1 Simulation is not allowed for any performance evidence within this unit. 2 The learner must practically demonstrate in their everyday work that they have

met the standard for enhancing appearance using cosmetic camouflage. 3 The assessor will observe the learner’s performance on at least four occasions,

each involving a different client. 4 The learner must show that they have:


worked on all the camouflage needs a) tattoos b) hyper-pigmentation c) hypo-pigmentation d) erythematic

dealt with all the necessary actions* a) encouraging the client to seek medical advice b) explaining why the camouflage application cannot be carried out c) modification of camouflage application


146

used all application tools

a) brushes b) fingers c) sponges d) velour puffs

used all camouflage products a) camouflage creams b) camouflage powders c) setting products

carried out camouflage application on all areas a) head or neck b) chest or shoulders c) limbs d) back

provided all types of advice a) other products which can be used in conjunction with skin camouflage b) products/substances/environments which should be avoided c) durability and removal of skin camouflage products.

*However, the learner must prove to their assessor that they have the necessary knowledge, understanding and skills to be able to perform competently in respect of all the items in the ranges.

5. It is likely most evidence of the learner’s performance will be gathered from the observations made by the assessor but the learner may be required to produce other evidence to support the performance if the assessor has not been present.




BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

147

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se e

ffec

tive

an

d s

afe

met

hods

of

work

ing w

hen

pro

vidin

g

skin

cam

ouflag

e

1.1

pre

par

e th

e w

ork

are

a, a

ccord

ing t

o leg

al, h

ygie

ne

and s

ervi

ce r

equirem

ents

and s

alon p

roce

dure

s an

d

inst

ruct

ions

1.2

m

ainta

in p

erso

nal hyg

iene,

pro

tect

ion a

nd

appea

rance

, ac

cord

ing t

o indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

1.3

cl

ean a

ll eq

uip

men

t usi

ng s

uitable

met

hods

1.4

posi

tion e

quip

men

t and m

ater

ials

for

safe

ty a

nd

ease

of use

1.5

posi

tion t

he

clie

nt

and t

hem

selv

es t

o m

inim

ise

fatigue

and r

isk

of in

jury

to m

eet

the

nee

ds

of

the

serv

ice

1.6

posi

tion t

he

clie

nt

to r

espec

t m

odes

ty,

pri

vacy

and

sensi

tivi

ties

to p

erso

nal

appea

rance

1.7

dis

pose

of

was

te m

ater

ials

1.8

co

nfirm

the

clie

nt’s

wel

l bei

ng a

t re

gula

r in

terv

als

, ac

cord

ing t

o o

rgan

isational

polic

y 1.9

co

mple

te t

he

skin

cam

ouflage

serv

ice

in a

co

mm

erci

ally

via

ble

tim

e 1.1

0

leav

e th

e tr

eatm

ent

are

a in

a s

uitab

le c

onditio

n for

furt

her

tre

atm

ents

1.1

1

keep

rec

ord

s up-t

o-d

ate,

acc

ura

te,

easy

to r

ead

and s

igned

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

148

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to c

onsu

lt,

pla

n

and p

repar

e fo

r sk

in

cam

ouflag

e

2.1

use

clie

nt

ques

tionin

g t

o iden

tify

contr

a-i

ndic

atio

ns

to m

ake-

up,

reco

rdin

g t

he

clie

nt’s

resp

onse

s 2.2

pro

vide

advi

ce t

o t

he

clie

nt

without

causi

ng c

once

rn

or

refe

rrin

g t

o s

pec

ific

med

ical

conditio

ns

2.3

re

cord

the

clie

nt’s

skin

typ

e an

d c

onditio

n

2.4

re

fer

clie

nts

with c

ontr

a-in

dic

ated

ski

n c

onditio

ns

2.5

obta

in s

igned

, w

ritt

en,

info

rmed

conse

nt

prior

to

carr

ying o

ut

the

trea

tmen

t fr

om

the

clie

nt

or

par

ent/

guar

dia

n if th

e cl

ient

is a

min

or

2.6

ch

eck

that

a p

are

nt

or

guar

dia

n is

pre

sent

thro

ughout

the

trea

tmen

t fo

r m

inors

2.7

use

consu

ltat

ion t

echniq

ues

to iden

tify

the

clie

nt’s

trea

tmen

t nee

ds

2.8

ag

ree

the

skin

cam

ouflag

e pro

cess

with t

he

clie

nt

2.9

en

coura

ge

clie

nts

to a

sk q

ues

tions

to c

lari

fy a

ny

poin

ts

2.1

0

confirm

that

the

clie

nt’s

expec

tations

are

real

istic

and a

chie

vable

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

149

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to c

arry

out

skin

ca

mouflag

e 3.1

pro

vide

empat

hy

and s

ensi

tivi

ty t

o t

he

natu

re o

f th

e cl

ient’s

conditio

n t

hro

ughout

the

trea

tmen

t 3.2

ap

ply

com

pat

ible

ski

n c

are

pro

duct

s, w

hen

re

quired

, bef

ore

the

skin

cam

ouflag

e applic

atio

n

3.3

use

applic

atio

n t

ools

, te

chniq

ues

and c

am

ouflage

pro

duct

s to

mee

t sk

in c

amouflag

e nee

ds

3.4

ap

ply

cam

ouflag

e pro

duct

s to

ach

ieve

req

uired

den

sity

, co

lour

and e

ffec

t, a

ccord

ing t

o

man

ufa

cture

rs’ in

stru

ctio

ns

3.5

es

tablis

h a

n a

ccep

table

colo

ur

mat

ch o

n t

he

area

s to

be

cam

ouflag

ed t

o r

esto

re t

he

skin

colo

ura

tion t

o

the

surr

oundin

g s

kin t

one

3.6

ap

ply

a s

uitab

le c

om

ple

men

tary

colo

ur

prior

to t

he

applic

atio

n o

f th

e ac

cepta

ble

ski

n c

olo

ur

mat

ch,

when

req

uired

3.7

ap

ply

com

pat

ible

cosm

etic

and s

kin c

are

pro

duct

s af

ter

the

skin

cam

ouflag

e applic

atio

n,

when

re

quired

3.8

co

nfirm

the

clie

nt’s

satisf

action w

ith t

he

finis

hed

re

sult

3.9

pro

vide

suitab

le a

fter

care

advi

ce t

o t

he

clie

nt

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

150

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

org

anis

atio

nal

and

legal

req

uirem

ents

for

usi

ng s

kin c

amouflag

e

4.1

des

crib

e ow

n r

esponsi

bili

ties

under

rel

evan

t hea

lth

and s

afe

ty leg

isla

tion,

stan

dard

s an

d g

uid

ance

4.2

des

crib

e th

e im

port

ance

of

the

Dis

abili

ty

Dis

crim

inat

ion A

ct in r

elat

ion t

o t

he

salo

n

4.3

des

crib

e w

hy

min

ors

should

not

be

giv

en s

ervi

ces

without

info

rmed

conse

nt

and p

rese

nce

of

a par

ent

or

guard

ian

4.4

des

crib

e th

e le

gal si

gnific

ance

of gain

ing s

igned

, in

form

ed c

onse

nt

4.5

des

crib

e ow

n r

esponsi

bili

ties

and r

easo

ns

for

mai

nta

inin

g p

erso

nal hyg

iene,

pro

tect

ion a

nd

appea

rance

, ac

cord

ing t

o indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

4.6

des

crib

e how

to m

ainta

in a

nd s

tore

the

clie

nts

re

cord

s in

the

salo

n a

nd its

im

port

ance

4.7

des

crib

e th

e im

port

ance

of

clie

nts

rec

ord

sto

rage

in

rela

tion t

o t

he

Data

Pro

tect

ion A

ct

4.8

des

crib

e th

e sa

lon’s

ser

vice

tim

es a

nd p

rici

ng

stru

cture

s fo

r co

mple

ting m

ake-

up s

ervi

ces

4.9

des

crib

e th

e im

port

ance

of

com

ple

ting t

he

serv

ice

in a

com

mer

cially

via

ble

tim

e

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

151

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Know

how

to w

ork

saf

ely

and e

ffec

tive

ly w

hen

pro

vidin

g s

kin c

amouflag

e

5.1

des

crib

e how

to s

afe

ly p

repar

e th

e w

ork

are

a an

d

posi

tion e

quip

men

t and m

ater

ials

for

skin

ca

mouflag

e 5.2

des

crib

e th

e en

viro

nm

enta

l co

nditio

ns

for

mak

e-up

applic

atio

n a

nd t

hei

r im

port

ance

5.3

co

mpare

diffe

rent

types

and u

ses

of

dis

infe

ctan

ts

and c

hem

ical

s cl

eaner

s fo

r sk

in c

amouflag

e

5.4

des

crib

e how

to d

isin

fect

tools

and e

quip

men

t fo

r sk

in c

am

ouflag

e ap

plic

atio

n

5.5

des

crib

e ow

n p

repara

tion f

or

carr

ying o

ut

skin

ca

mouflag

e ap

plic

ation

5.6

des

crib

e th

e princi

ple

s of avo

idin

g c

ross

-infe

ctio

n

and t

he

import

ance

of m

ain

tain

ing s

tandar

ds

of

gen

eral

hyg

iene

5.7

des

crib

e how

to p

repare

and p

osi

tion t

hem

selv

es

and t

he

clie

nt

for

optim

um

mak

e-up a

pplic

atio

n,

avo

idin

g p

ote

ntial dis

com

fort

and inju

ry

5.8

des

crib

e how

to m

inim

ise

and d

ispose

of

was

te

from

ser

vice

s 5.9

des

crib

e th

e co

nditio

n in w

hic

h t

o lea

ve t

he

work

ar

ea a

nd its

im

port

ance

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

152

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Know

how

to u

se c

lient

consu

ltat

ion,

trea

tmen

t pla

nnin

g a

nd p

repar

atio

n

for

skin

cam

ouflage

6.1

des

crib

e how

to u

se c

onsu

ltat

ion t

echniq

ues

to

mee

t th

e nee

ds

of diffe

rent

clie

nt

gro

ups

6.2

des

crib

e th

e ques

tionin

g a

nd lis

tenin

g s

kills

use

d t

o

gat

her

info

rmat

ion a

nd t

he

import

ance

of avo

idin

g

intr

usi

ve q

ues

tionin

g t

echniq

ues

6.3

des

crib

e how

to g

ive

advi

ce a

nd r

ecom

men

dat

ions

to c

lients

6.4

des

crib

e how

to inte

rpre

t neg

ativ

e an

d p

osi

tive

body

languag

e

6.5

des

crib

e th

e im

port

ance

and leg

al s

ignific

ance

of

ques

tionin

g c

lients

and r

ecord

ing r

esponse

s ab

out

contr

a-i

ndic

atio

ns

to s

kin c

am

ouflag

e 6.6

des

crib

e th

e im

port

ance

of

pro

vidin

g t

ime

and

enco

ura

gem

ent

for

clie

nts

to a

sk q

ues

tions

6.7

des

crib

e th

e re

aso

ns

why

it is

import

ant

to

enco

ura

ge

clie

nts

with c

ontr

a-in

dic

atio

ns

to s

eek

med

ical

advi

ce

6.8

des

crib

e th

e re

aso

ns

for

not

nam

ing s

pec

ific

contr

a-in

dic

ations

and t

he

import

ance

of en

coura

gin

g

clie

nts

to s

eek

med

ical

advi

ce

6.9

des

crib

e th

e im

port

ance

of allo

win

g t

he

clie

nt

to

indic

ate

the

area

req

uirin

g s

kin c

amouflag

e 6.1

0

des

crib

e w

hy

it is

import

ant

to r

espec

t th

e cl

ients

’ m

odes

ty,

priva

cy a

nd s

ensi

tivi

ties

about

per

sonal

appea

rance

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

153

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Know

anat

om

y an

d

phys

iolo

gy

rela

ted t

o s

kin

cam

ouflag

e

7.1

des

crib

e th

e st

ruct

ure

of

the

skin

7.2

des

crib

e th

e im

port

ance

of

reco

gnis

ing d

iffe

rent

skin

typ

es a

nd c

hara

cter

istics

7.3

cl

assi

fy t

he

photo

sensi

tivi

ty o

f diffe

rent

skin

gro

ups

7.4

des

crib

e th

e ca

use

s and a

ppea

rance

of

skin

co

nditio

ns

in n

eed o

f sk

in c

am

ouflag

e

8

Know

the

contr

a-in

dic

ations

and c

ontr

a-ac

tions

of

skin

cam

ouflag

e

8.1

des

crib

e how

to r

ecognis

e th

e co

ntr

a-in

dic

atio

ns

requirin

g m

edic

al r

efer

ral an

d w

hy

8.2

des

crib

e how

to r

ecognis

e th

e co

ntr

a-in

dic

atio

ns

whic

h r

estr

ict

cam

ouflag

e ap

plic

atio

n a

nd w

hy

8.3

des

crib

e pote

ntial co

ntr

a-ac

tions

whic

h m

ay o

ccur

during t

he

cam

ouflag

e ap

plic

atio

n a

nd h

ow

to

reso

lve

them

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

154

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9

Know

about

skin

ca

mouflag

e 9.1

des

crib

e th

e princi

ple

s of

colo

ur

theo

ry

9.2

des

crib

e th

e im

port

ance

of under

stan

din

g w

hen

to

apply

a c

om

ple

men

tary

colo

ur

prior

to s

kin m

atch

9.3

des

crib

e th

e im

port

ance

of

test

ing for

a sk

in c

olo

ur

mat

ch o

n a

sm

all

area

9.4

co

mpare

diffe

rent

skin

cam

ouflage

pro

duct

s, t

hei

r at

trib

ute

s an

d lim

itations

9.5

des

crib

e how

to s

elec

t and a

pply

the

diffe

rent

cam

ouflag

e pro

duct

s to

mee

t th

e nee

ds

of

indiv

idual

conditio

ns

9.6

st

ate

wher

e an

d h

ow

to o

bta

in s

kin c

amouflag

e re

sourc

es

9.7

des

crib

e th

e im

port

ance

of under

stan

din

g t

he

diffe

rent

pro

per

ties

in s

kin c

amouflag

e pro

duct

s 9.8

co

mpare

the

com

pat

ibili

ty a

nd lim

itat

ions

of oth

er

cosm

etic

and s

kin c

are

pro

duct

s use

d in

conju

nct

ion w

ith s

kin c

amouflag

e

10

Know

how

to p

rovi

de

afte

rcar

e advi

ce f

or

clie

nts

fo

llow

ing s

kin c

amouflag

e

10.1

des

crib

e ben

efic

ial and u

nsu

itable

pro

duct

s fo

r th

e cl

ient’s

hom

e use

, an

d t

he

reas

ons

10.2

des

crib

e how

to a

dvi

se c

lients

on p

rese

rvat

ion,

mai

nte

nan

ce a

nd r

emova

l of

skin

cam

ouflag

e

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

155

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


156


157

Unit 14: Assist with Spa Operations

Unit code: S1

Unit reference number: K/600/8784

QCF level: 2

Credit value: 4


Unit summary

This is a job-ready unit which is competency based. This unit is about preparing for and assisting with spa operations. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work. This unit applies to Beauty and Spa Therapy.



met the standard for providing specialist spa treatments. 3 The assessor will observe the learner’s performance on at least four separate

occasions which must include wet areas and changing rooms. 4 The learner must show that they have assisted with spa operations in all work

areas: a) wet areas b) treatment areas c) changing rooms d) relaxation areas e) service areas.



The assessment and quality assurance requirement for this qualification/unit provides evidence towards Assessor and Verifier units.


158



BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

159

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

ass

isting

with s

pa

oper

atio

ns

1.1

m

ainta

in p

erso

nal st

andar

ds

of

appea

rance

, hyg

iene

and p

rote

ctio

n t

hat

mee

ts a

ccep

ted

indust

ry a

nd o

rgan

isat

ional

req

uirem

ents

1.2

use

work

ing m

ethods

that

: a)

min

imis

e th

e ri

sk o

f cr

oss

infe

ctio

n

b)

make

eff

ective

use

of

the

work

ing t

ime

c) e

nsu

re t

he

use

of

clea

n r

esourc

es

d)

min

imis

e th

e ri

sk o

f harm

or

inju

ry t

o

them

selv

es o

r oth

ers

1.3

posi

tion t

hem

selv

es a

nd t

he

clie

nt

to m

eet

the

nee

ds

of th

e se

rvic

e

1.4

dis

pose

of

was

te m

ater

ials

corr

ectly

1.5

re

port

any

pro

ble

ms

or

difficu

ltie

s to

the

rele

vant

per

son

2

Be

able

to c

lean

and s

et

up s

pa

work

are

as

2.1

se

t up w

ork

are

as t

o m

eet

org

anis

atio

n p

roce

dure

s an

d a

ny

giv

en inst

ruct

ions

2.2

use

cle

anin

g m

ater

ials

and e

quip

men

t sp

ecific

for

work

are

as,

follo

win

g m

anufa

cture

r’s

reco

mm

endat

ions

and a

ny

giv

en inst

ruct

ions

2.3

le

ave

equip

men

t an

d w

ork

are

as

in a

cle

an a

nd

hyg

ienic

conditio

n s

uitab

le for

use

and t

o m

eet

org

anis

atio

nal

req

uirem

ents

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

160

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to c

hec

k, m

ain

tain

an

d s

hut

dow

n s

pa

work

ar

eas

3.1

ch

eck

wri

tten

inst

ruct

ions

are

in g

ood c

onditio

n,

com

ple

te a

nd d

ispla

yed in t

he

required

pla

ce

3.2

ch

eck

equip

men

t an

d t

he

conditio

n o

f w

ork

are

as a

t th

e re

quired

inte

rvals

acc

ord

ing t

o m

anufa

cture

rs’

inst

ruct

ions

and o

rganis

atio

nal pro

cedure

s, a

nd

refe

r pro

ble

ms

to r

elev

ant

per

son(s

) 3.3

co

nduct

wat

er a

nd t

emper

ature

tes

ts a

t th

e re

quired

inte

rvals

, an

d r

eport

any

pro

ble

ms

in

tem

per

ature

flu

ctuat

ions

or

chem

ical co

nce

ntr

atio

ns

to r

elev

ant

per

son(s

) 3.4

m

ainta

in s

tock

s of

reso

urc

es a

nd c

onsu

mab

les

at

the

required

lev

els,

and r

efer

low

lev

els

of

stock

to

rele

vant

per

son(s

) 3.5

ch

eck

the

clie

nt’s

wel

lbei

ng a

t re

gula

r in

terv

als,

ac

cord

ing t

o o

rgan

isational

polic

y 3.6

re

cognis

e an

y co

ntr

a-a

ctio

ns

occ

urr

ing d

uri

ng

trea

tmen

t an

d info

rm t

he

rele

vant

per

son(s

) 3.7

ke

ep s

pa o

per

atio

nal

rec

ord

s w

ithin

ow

n a

rea

of

resp

onsi

bili

ty u

p-t

o-d

ate,

acc

ura

te,

com

ple

te a

nd

legib

le,

in lin

e w

ith o

rgan

isat

ional

pro

cedure

s 3.8

sh

ut

dow

n a

nd lea

ve e

quip

men

t an

d w

ork

are

as

acco

rdin

g t

o leg

al,

org

anis

atio

nal

and

man

ufa

cture

rs’ re

quirem

ents

, and n

otify

the

rele

vant

per

son(s

)

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

161

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Under

stan

d o

rganis

ational

an

d leg

al r

equirem

ents

4.1

des

crib

e ow

n r

esponsi

bili

ties

under

rel

evan

t hea

lth

and s

afe

ty leg

isla

tion a

nd loca

l bye

-law

s

4.2

des

crib

e m

anufa

cture

rs’, o

rgan

isat

ional

and leg

al

requirem

ents

for

was

te d

isposa

l 4.3

ex

pla

in t

he

import

ance

of ke

epin

g m

ainte

nan

ce

reco

rds

for

audit p

urp

ose

s 4.4

des

crib

e ow

n r

esponsi

bili

ties

under

curr

ent

Contr

ol

of Subst

ance

s H

azar

dous

to H

ealth (

CO

SH

H)

Reg

ula

tions

for

the

corr

ect

use

and s

tora

ge

of

chem

ical

s re

quired

for

spa

trea

tmen

ts

4.5

ex

pla

in o

wn r

esponsi

bili

ties

and r

easo

ns

for

mai

nta

inin

g p

erso

nal hyg

iene,

pro

tect

ion a

nd

appea

rance

acc

ord

ing t

o a

ccep

ted indust

ry a

nd

org

anis

atio

n r

equirem

ents

4.6

ex

pla

in t

he

org

anis

atio

n’s

and m

anufa

cture

rs’

requirem

ents

for

the

clea

nin

g,

mai

nte

nance

, ch

ecki

ng a

nd s

hut

dow

n o

f sp

a t

reat

men

t w

ork

ar

eas

4.7

ex

pla

in t

he

org

anis

atio

n’s

and m

anufa

cture

rs’

requirem

ents

and p

refe

rence

s fo

r se

ttin

g t

he

conditio

n a

nd a

mbie

nce

of

the

spa

work

are

as

4.8

ex

pla

in t

he

org

anis

atio

n’s

req

uirem

ent

for

the

com

ple

tion o

f oper

atio

nal

rec

ord

s w

ithin

ow

n a

rea

of re

sponsi

bili

ty

4.9

st

ate

the

per

son(s

) to

whom

pro

ble

ms

should

be

report

ed

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

162

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Under

stan

d h

ow

to w

ork

sa

fely

and e

ffec

tive

ly

when

ass

isting w

ith s

pa

oper

atio

ns

5.1

ex

pla

in w

hat

conta

ct d

erm

atitis

is

and h

ow

to a

void

dev

elopin

g it

when

carr

ying o

ut

the

main

tenan

ce o

f sp

a w

ork

are

as

5.2

des

crib

e th

e pro

tect

ive

equip

men

t th

at s

hould

be

avai

lable

and t

he

import

ance

of

usi

ng it

5.3

ex

pla

in w

hy

it is

import

ant

to m

ainta

in s

tandar

ds

of

hyg

iene

and t

he

princi

ple

s of avo

idin

g c

ross

-in

fect

ion

5.4

ex

pla

in t

he

import

ance

of

regula

r w

ate

r in

take

during s

pa t

reat

men

ts for

both

sta

ff a

nd c

lients

5.5

des

crib

e th

e nec

essa

ry e

nvi

ronm

enta

l co

nditio

ns

for

spa

work

are

as a

nd w

hy

thes

e are

im

port

ant

5.6

des

crib

e how

to s

afe

ly c

lean

and s

et u

p e

quip

men

t an

d s

pa

work

are

as,

incl

udin

g t

he

requirem

ents

for

reso

urc

es a

nd c

onsu

mab

les

5.7

des

crib

e th

e re

com

men

ded

oper

atin

g t

emper

ature

s an

d h

um

idity

leve

ls for

wet

and t

reat

men

t ar

eas

5.8

ex

pla

in w

her

e an

d w

hy

writt

en inst

ruct

ions

should

be

pla

ced in s

pa w

ork

are

as

5.9

ex

pla

in t

he

import

ance

of fo

llow

ing m

anufa

cture

rs’

inst

ruct

ions

for

clie

nt

capaci

ty lev

els

for

wet

are

as

5.1

0

des

crib

e th

e poss

ible

dan

ger

s of

chem

ical an

d

equip

men

t m

isuse

5.1

1

des

crib

e th

e re

com

men

ded

tre

atm

ent

tim

es for

wet

ar

eas

and t

he

pote

ntial

ris

ks o

f ex

ceed

ing t

hem

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

163

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5.1

2

expla

in h

ow

to t

est

and inte

rpre

t re

sults

of

wat

er

and c

hem

ical

conce

ntr

atio

ns

5.1

3

des

crib

e th

e id

eal oper

atin

g t

emper

ature

s fo

r w

et

area

equip

men

t an

d h

ow

to a

ccura

tely

take

te

mper

ature

rea

din

gs

5.1

4

des

crib

e th

e m

ain t

ypes

of air a

nd w

ater

born

e in

fect

ions

that

can

aff

ect

spa e

nvi

ronm

ents

and

clie

nts

5.1

5

des

crib

e th

e cl

eanin

g m

ater

ials

, eq

uip

men

t an

d

regim

es u

sed in s

pa w

ork

are

as

6

Under

stan

d c

lient

care

for

spa

trea

tmen

ts

6.1

ex

pla

in t

he

import

ance

of

regula

rly

chec

king t

he

clie

nt’s

wel

lbei

ng

6.2

des

crib

e th

e poss

ible

contr

a-a

ctio

ns

whic

h c

an

occ

ur

during w

ater

, te

mper

atu

re a

nd s

pa t

reat

men

t se

ssio

ns

and h

ow

to d

eal w

ith t

hem

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


164


165

Unit 15: Provide Threading Services

Unit code: B34

Unit reference number: F/602/2089

QCF level: 2

Credit value: 4


Unit summary

This is a job-ready unit which is competency based. This unit is about carrying out threading services. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work. This unit applies to Beauty and Spa Therapy.



met the standard for hair removal using threading techniques. 3 The assessor will observe the learner’s performance on at least four occasions,

each involving a different client, two of which must include total reshape of the brows.



dealt with at least one of the necessary actions* a) encouraging the client to seek medical advice b) explaining why the threading service cannot be carried out c) modification of the threading service

worked on all the treatment areas a) eyebrows b) upper lip c) chin


166

used all hair removal methods a) mouth technique b) neck technique c) hand technique

worked on both eyebrow shapes a) total reshape of the brows b) maintenance of original brow shape

provided all the types of advice a) avoidance of activities which may cause contra-actions b) recommended time intervals between threading treatments c) suitable homecare products and their use.






BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

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ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

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uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

167

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to m

ainta

in s

afe

and e

ffec

tive

met

hods

of

work

ing w

hen

pro

vidin

g

thre

adin

g s

ervi

ces

1.1

pre

par

e th

e w

ork

envi

ronm

ent

to m

eet

legal

, hyg

iene

and s

afe

ty r

equirem

ents

for

thre

adin

g

1.2

m

ake

sure

thei

r per

sonal

hyg

iene,

pro

tect

ion a

nd

appea

rance

mee

ts a

ccep

ted indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

1.3

ad

opt

a posi

tive

, polit

e an

d r

eass

uring m

anner

to

war

ds

the

clie

nt

thro

ughout

the

serv

ice

1.4

m

ake

sure

that

envi

ronm

enta

l co

nditio

ns

are

suitab

le f

or

the

clie

nt

and t

he

thre

adin

g s

ervi

ce

1.5

m

ake

sure

all

tools

and e

quip

men

t ar

e cl

eaned

usi

ng t

he

corr

ect

met

hods

1.6

ke

ep t

he

work

are

a c

lean

and t

idy

thro

ughout

the

serv

ice

1.7

ef

fect

ivel

y dis

infe

ct h

ands

bef

ore

and a

fter

the

serv

ice

1.8

w

ear

the

reco

mm

ended

per

sonal pro

tect

ive

equip

men

t to

avo

id c

ross

-infe

ctio

n

1.9

m

ainta

in a

ccep

ted indust

ry h

ygie

ne

and s

afet

y pra

ctic

es t

hro

ughout

the

trea

tmen

t 1.1

0

sele

ct a

nd c

orr

ectly

posi

tion s

uitab

le t

ools

, m

ater

ials

and p

roduct

s fo

r th

e th

read

ing s

ervi

ce

1.1

1

mak

e su

re t

hei

r ow

n p

ost

ure

and p

osi

tion

min

imis

es f

atig

ue

and t

he

risk

of in

jury

whils

t w

ork

ing

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

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lom

a in

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uty

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apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

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iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

168

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1.1

2

posi

tion t

hem

selv

es a

nd c

lient

corr

ectly

thro

ughout

the

serv

ice

1.1

3

min

imis

e w

asta

ge

of

pro

duct

s an

d m

ater

ials

during

the

thre

adin

g s

ervi

ce

1.1

4

dis

pose

of

was

te c

orr

ectly

to m

eet

loca

l auth

ority

re

quirem

ents

1.1

5

mak

e su

re t

hat

the

serv

ice

is c

ost

eff

ective

and

carr

ied o

ut

within

a c

om

mer

cially

via

ble

tim

e

1.1

6

mak

e su

re t

he

clie

nt’s

reco

rds

are

up-t

o-d

ate,

acc

ura

te,

easy

to r

ead a

nd s

igned

by

the

clie

nt

and

pra

ctitio

ner

1.1

7

leav

e th

e w

ork

are

a a

nd e

quip

men

t in

a c

onditio

n

suitab

le f

or

furt

her

ser

vice

s

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

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apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

169

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to c

onsu

lt,

pla

n

and p

repar

e fo

r th

readin

g

serv

ices

with c

lients

2.1

use

suitable

consu

ltat

ion t

echniq

ues

in a

polit

e an

d

pro

fess

ional

man

ner

to d

eter

min

e th

e cl

ient’s

requirem

ents

2.2

m

ake

sure

that

info

rmed

and s

igned

pare

nt

or

guar

dia

n c

onse

nt

is o

bta

ined

for

min

ors

prior

to

thre

adin

g s

ervi

ces

2.3

m

ake

sure

that

a p

are

nt

or

guard

ian is

pre

sent

thro

ughout

the

thre

adin

g s

ervi

ce for

min

ors

under

th

e ag

e of

16

2.4

as

k cl

ients

appro

priate

ques

tions

to iden

tify

if th

ey

hav

e an

y co

ntr

a-in

dic

atio

ns

to t

he

thre

adin

g

serv

ice

2.5

ta

ke t

he

nec

essa

ry a

ctio

n in r

esponse

to a

ny

iden

tified

contr

a-in

dic

atio

ns

and t

he

clie

nt’s

suitab

ility

for

the

thre

adin

g s

ervi

ce

2.6

m

ake

sure

clie

nt

advi

ce is

giv

en w

ithout

refe

rence

to

a s

pec

ific

med

ical

conditio

n a

nd w

ithout

causi

ng

undue

alar

m a

nd c

once

rn

2.7

en

coura

ge

clie

nts

to a

sk q

ues

tions

to c

lari

fy a

ny

poin

ts

2.8

ac

cura

tely

rec

ord

the

clie

nt’s

resp

onse

s to

ques

tions

2.9

cl

early

expla

in t

he

thre

adin

g p

roce

ss a

nd t

he

assi

stan

ce r

equired

by

the

clie

nt

2.1

0

clea

rly

expla

in t

he

poss

ible

contr

a-ac

tions

to t

he

clie

nt

pri

or

to t

he

thre

adin

g s

ervi

ce w

ithout

causi

ng

undue

alar

m a

nd c

once

rn

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

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uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

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lom

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ake-

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cel Le

vel 2 N

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ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

170

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2.1

1

agre

e th

e th

read

ing s

ervi

ce a

nd o

utc

om

es t

hat

are

ac

cepta

ble

to t

he

clie

nt

and m

eets

thei

r nee

ds

2.1

2

mak

e su

re s

igned

, w

ritt

en,

info

rmed

conse

nt

has

bee

n o

bta

ined

fro

m t

he

clie

nt

prior

to t

he

serv

ice

2.1

3

mak

e su

re t

he

clie

nt’s

hai

r an

d c

loth

ing is

pro

tect

ed

and c

loth

ing a

nd a

cces

sories

are

rem

ove

d w

hen

nec

essa

ry

2.1

4

hel

p t

he

clie

nt

into

a s

afe,

com

fort

able

and r

elax

ed

posi

tion for

the

serv

ice

2.1

5

pro

vide

suitab

le s

upport

and c

ush

ionin

g t

o t

he

bac

k an

d n

eck

are

a 2.1

6

use

the

corr

ect

pre

tre

atm

ent

pro

duct

s to

cle

an a

nd

pre

par

e th

e tr

eatm

ent

area

(s)

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

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– G

ener

al –

Edex

cel Le

vel 2 N

VQ

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lom

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Bea

uty

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ake-

up –

Edex

cel Le

vel 2 N

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D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

171

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to r

emove

unw

ante

d h

air

3.1

m

ake

sure

safe

and q

uic

k hai

r re

mova

l m

ethods

are

carr

ied o

ut

to m

inim

ise

dis

com

fort

to t

he

clie

nt

3.2

m

ake

sure

the

hair r

emova

l m

ethods

are

carr

ied

out

at a

com

fort

able

dis

tance

fro

m t

he

clie

nt

whils

t m

ainta

inin

g t

he

corr

ect

tensi

on o

f th

e th

read

3.3

se

lect

a n

ew p

iece

of

thre

ad f

or

each

tre

atm

ent

area

3.4

pro

vide

clea

r in

stru

ctio

ns

to t

he

clie

nt

on h

ow

and

when

to s

upport

thei

r sk

in t

hro

ughout

the

thre

adin

g s

ervi

ce

3.5

cr

eate

a w

ell bal

ance

d,

pro

port

ioned

and d

efin

ed

eyeb

row

shap

e to

suit t

he

clie

nt’s

requirem

ents

, w

hen

req

uired

3.6

ch

eck

the

clie

nt’s

wel

lbei

ng t

hro

ughout

the

serv

ice

and g

ivin

g t

he

nec

essa

ry r

eass

ura

nce

3.7

dis

continue

the

serv

ice

and p

rovi

de

advi

ce a

nd

reco

mm

endat

ions

wher

e co

ntr

a-a

ctio

ns

occ

ur

3.8

m

ake

sure

the

clie

nt’s

trea

tmen

t ar

ea(s

) is

fre

e of

unw

ante

d h

air

and t

reat

ed w

ith a

suitab

le s

ooth

ing

pro

duct

3.9

m

ake

sure

that

the

finis

hed

res

ult is

to t

he

clie

nt’s

satisf

act

ion a

nd m

eets

the

agre

ed s

ervi

ce p

lan

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

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VQ

Dip

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a in

Bea

uty

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– G

ener

al –

Edex

cel Le

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VQ

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– M

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up –

Edex

cel Le

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VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

172

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Be

able

to p

rovi

de

afte

rcar

e advi

ce

4.1

giv

e ad

vice

and r

ecom

men

dat

ions

accu

rate

ly a

nd

const

ruct

ivel

y 4.2

giv

e cl

ients

suitab

le a

dvi

ce s

pec

ific

to t

hei

r in

div

idual

nee

ds

5

Know

org

anis

atio

nal

and

legal

req

uirem

ents

5.1

des

crib

e th

eir

resp

onsi

bili

ties

under

rel

evant

loca

l an

d n

atio

nal

hea

lth a

nd s

afe

ty leg

isla

tion

5.2

des

crib

e th

e im

port

ance

of not

dis

crim

inat

ing

agai

nst

clie

nts

with illn

esse

s an

d d

isab

ilities

and

why,

eg D

isab

ility

Dis

crim

inat

ion A

ct

5.3

st

ate

the

age

at w

hic

h a

n indiv

idual

is

class

ed a

s a

min

or

and h

ow

this

diffe

rs n

atio

nal

ly

5.4

des

crib

e th

e im

port

ance

of

chec

king c

urr

ent

insu

rance

guid

elin

es f

or

the

del

iver

y of th

e se

rvic

e 5.5

ex

pla

in w

hy

min

ors

should

only

be

trea

ted w

ith

info

rmed

and s

igned

par

enta

l or

guar

dia

n c

onse

nt

5.6

des

crib

e w

hy

it is

import

ant

when

tre

ating m

inors

to

have

a p

aren

t or

guar

dia

n p

rese

nt

5.7

ex

pla

in t

he

legal si

gnific

ance

of

gai

nin

g s

igned

, in

form

ed c

lient

conse

nt

for

the

serv

ice

5.8

st

ate

loca

l au

thority

and o

rgan

isat

ional

re

quirem

ents

for

was

te d

isposa

l

5.9

ex

pla

in w

hy

it is

import

ant

to m

ainta

in s

tandar

ds

of

hyg

iene

and t

he

princi

ple

s fo

r av

oid

ing c

ross

in

fect

ion

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

173

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5.1

0

expla

in t

he

import

ance

of m

eeting indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

in r

elat

ion t

o p

erso

nal

hyg

iene,

pro

tect

ion a

nd a

ppea

rance

5.1

1

expla

in t

he

import

ance

of th

e co

rrec

t st

ora

ge

of

clie

nt

reco

rds

in r

elat

ion t

o t

he

Data

Pro

tect

ion A

ct

5.1

2

expla

in t

he

org

anis

atio

n’s

ser

vice

tim

es for

thre

adin

g s

ervi

ces

and t

he

import

ance

of

com

ple

ting s

ervi

ces

in a

com

mer

cially

via

ble

tim

e

5.1

3

des

crib

e th

e org

anis

ation’s

req

uirem

ent

for

clie

nt

pre

par

ation

5.1

4

des

crib

e th

e im

port

ance

of an

d r

easo

ns

for

keep

ing

reco

rds

of

serv

ices

and g

ainin

g c

lient

and

pra

ctitio

ner

sig

nat

ure

s 5.1

5

des

crib

e how

to c

om

ple

te c

lient

reco

rds

use

d in

thei

r org

anis

atio

n

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

174

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Know

how

to w

ork

saf

ely

and e

ffec

tive

ly w

hen

pro

vidin

g t

hre

adin

g

serv

ices

6.1

des

crib

e th

e ty

pe

of

per

sonal pro

tect

ive

equip

men

t th

at s

hould

be

worn

for

thre

adin

g a

nd w

hy

eg

pow

der

-fre

e, n

itrile

or

vinyl

dis

posa

ble

glo

ves

6.2

ex

pla

in w

hy

it is

import

ant

to u

se P

erso

nal

Pro

tect

ive

Equip

men

t 6.3

ex

pla

in t

he

hea

lth a

nd s

afe

ty im

plic

atio

ns

of usi

ng

the

diffe

rent

thre

adin

g t

echniq

ues

6.4

ex

pla

in w

hat

is

repet

itiv

e st

rain

inju

ry (

RSI)

, how

it

is c

ause

d a

nd h

ow

to a

void

dev

elopin

g it

when

del

iver

ing t

hre

adin

g s

ervi

ces

6.5

des

crib

e th

e im

port

ance

if usi

ng a

new

pie

ce o

f th

read

on e

ach f

acia

l ar

ea

6.6

des

crib

e th

e im

port

ance

of

dis

posi

ng t

he

thre

ad

afte

r w

ork

ing o

n e

ach t

reat

men

t ar

ea

6.7

ex

pla

in t

he

implic

atio

ns

of usi

ng m

outh

thre

adin

g

tech

niq

ue

when

wea

ring b

race

s, fal

se t

eeth

and

crow

ns

6.8

ex

pla

in t

he

import

ance

of bei

ng a

ble

to a

dap

t an

d

chan

ge

thre

adin

g t

echniq

ues

to m

ainta

in c

lient

and

pra

ctitio

ner

’s c

om

fort

6.9

des

crib

e th

e im

port

ance

of

ques

tionin

g c

lients

to

esta

blis

h a

ny

contr

a-i

ndic

atio

ns

to t

hre

adin

g

serv

ices

6.1

0

expla

in w

hy

it is

import

ance

to r

ecord

clie

nt

resp

onse

s to

ques

tionin

g

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

175

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6.1

1

expla

in t

he

legal si

gnific

ance

of

clie

nt

ques

tionin

g

and r

ecord

ing c

lients

’ re

sponse

s 6.1

2

des

crib

e m

ethods

of

dis

infe

ctin

g a

nd s

terilis

ing

tools

and e

quip

men

t 6.1

3

des

crib

e how

to m

ainta

in e

quip

men

t, t

ools

and

mat

eria

ls in a

cle

an a

nd h

ygie

nic

conditio

n

6.1

4

expla

in t

he

import

ance

of

and r

easo

ns

for

dis

infe

ctin

g h

ands

and h

ow

to d

o t

his

eff

ective

ly

6.1

5

des

crib

e th

e nec

essa

ry e

nvi

ronm

enta

l co

nditio

ns

for

thre

adin

g s

ervi

ces

(incl

udin

g lig

hting,

hea

ting,

ventila

tion a

nd g

ener

al c

om

fort

) an

d w

hy

thes

e are

im

port

ant

6.1

6

des

crib

e how

to m

inim

ise

and d

ispose

of

gen

eral

w

aste

fro

m t

hre

adin

g s

ervi

ces

6.1

7

des

crib

e how

to e

ffec

tive

ly,

pre

par

e an

d s

afel

y posi

tion e

quip

men

t, t

ools

and m

ater

ials

for

thre

adin

g s

ervi

ces

6.1

8

expla

in h

ow

to a

void

pote

ntial

dis

com

fort

and inju

ry

to t

hem

selv

es a

nd t

hei

r cl

ient

and t

he

risk

s of poor

posi

tionin

g o

f cl

ients

6.1

9

des

crib

e th

e co

nditio

n in w

hic

h t

he

work

are

a sh

ould

be

left

and w

hy

this

is

import

ant

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

176

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Be

able

to c

onsu

lt,

pla

n

and p

repar

e fo

r th

e th

read

ing s

ervi

ce

7.1

des

crib

e how

to u

se e

ffec

tive

consu

ltation

tech

niq

ues

when

com

munic

atin

g w

ith c

lients

fro

m

diffe

rent

cultura

l an

d r

elig

ious

bac

kgro

unds,

age,

dis

abili

ties

and g

ender

for

this

ser

vice

7.2

des

crib

e th

e im

port

ance

of

clea

rly

expla

inin

g t

he

thre

adin

g p

roce

ss a

nd t

he

assi

stan

ce r

equired

by

the

clie

nt

7.3

ex

pla

in t

he

import

ance

of ef

fect

ive

com

munic

atio

n

and d

iscu

ssio

n

7.4

des

crib

e how

to g

ive

effe

ctiv

e advi

ce a

nd

reco

mm

endat

ions

to c

lients

7.5

des

crib

e th

e ques

tionin

g a

nd lis

tenin

g s

kills

you

nee

d in o

rder

to f

ind o

ut

info

rmat

ion

7.6

ex

pla

in w

hy

it is

import

ant

to e

nco

ura

ge

and a

llow

tim

e fo

r cl

ients

to a

sk q

ues

tions

7.7

ex

pla

in w

hy

it is

import

ant

to e

xpla

in p

oss

ible

co

ntr

a-a

ctio

ns

to t

he

clie

nt

7.8

des

crib

e th

e im

port

ance

of

conduct

ing v

isual

ex

amin

atio

ns

to e

stablis

h h

air

gro

wth

pat

tern

s an

d

char

acte

rist

ics,

contr

a-in

dic

atio

ns

etc

7.9

ex

pla

in t

he

import

ance

of cl

eanin

g a

nd p

repar

ing

the

area

to b

e tr

eate

d

7.1

0

des

crib

e w

hy

it is

import

ant

to c

ut

stra

y and long

bro

w h

airs

prior

to c

om

men

cing a

n e

yebro

w s

hap

e 7.1

1

des

crib

e th

e im

port

ance

of

esta

blis

hin

g a

nd

agre

eing a

ser

vice

pla

n w

ith c

lient

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

177

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Know

anat

om

y an

d

phys

iolo

gy

8.1

des

crib

e th

e st

ruct

ure

of th

e sk

in ie

laye

rs o

f th

e ep

ider

mis

, th

e der

mis

, th

e su

bcu

taneo

us

laye

r, t

he

hai

r fo

llicl

e, t

he

hai

r sh

aft,

the

sebac

eous

gla

nd,

arre

ctor

pili

musc

le,

swea

t gla

nd,

blo

od a

nd lym

ph

vess

els

and s

enso

ry n

erve

endin

gs

8.2

des

crib

e th

e bas

ic p

rinci

ple

s of

hai

r gro

wth

ie

anag

en,

cata

gen

, te

logen

8.3

des

crib

e th

e im

port

ance

of

reco

gnis

ing d

iffe

rent

types

of hai

r gro

wth

eg t

erm

inal, v

ellu

s an

d

ingro

wn h

airs

8.4

des

crib

e th

e ca

use

s of hai

r gro

wth

ie

topic

al,

congen

ital

, sy

stem

ic

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

178

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9

Know

contr

a-in

dic

atio

ns

and c

ontr

a-a

ctio

ns

9.1

des

crib

e th

e co

ntr

a-in

dic

atio

ns

that

would

pre

vent

the

serv

ice

and w

hy

eg c

onta

ct len

ses,

conta

gio

us

skin

conditio

ns,

rec

ent

scar

tis

sue,

sunburn

, ey

e in

fect

ions,

ski

n a

llerg

ies

9.2

des

crib

e th

e co

nditio

ns

whic

h r

estr

ict

the

serv

ice

and w

hy

eg m

ole

s, s

kin t

ags

9.3

des

crib

e th

e pote

ntial co

nse

quen

ces

of ca

rryi

ng o

ut

thre

adin

g o

n a

contr

a-in

dic

ated

clie

nt

9.4

ex

pla

in t

he

reaso

ns

why

it is

import

ant

to

enco

ura

ge

clie

nts

with s

usp

ecte

d c

ontr

a-in

dic

atio

ns

to s

eek

med

ical

advi

ce

9.5

ex

pla

in t

he

import

ance

of an

d r

easo

ns

for

not

nam

ing s

pec

ific

contr

a-in

dic

atio

ns

when

en

coura

gin

g c

lient

to s

eek

med

ical

advi

ce

9.6

des

crib

e how

to r

ecognis

e an

d d

eal w

ith t

he

contr

a-ac

tions

that

can o

ccur

as a

res

ult o

f th

read

ing

serv

ices

eg b

lood s

pots

, ab

rasi

ons,

his

tam

ine

(alle

rgic

) re

action,

exce

ssiv

e er

ythem

a

10

Know

thre

adin

g t

ools

, m

ater

ials

and e

quip

men

t 10.1

des

crib

e th

e ty

pe

of

tools

and m

ater

ials

use

d for

thre

adin

g e

g s

ciss

ors

, dis

posa

ble

eye

bro

w b

rush

, et

c 10.2

ex

pla

in t

he

import

ance

of usi

ng a

thre

ad t

hat

is

spec

ific

ally

des

igned

for

thre

adin

g

10.3

des

crib

e th

e ty

pes

of

pro

duct

s su

itab

le for

pre

and

post

thre

adin

g s

ervi

ces

10.4

ex

pla

in t

he

import

ance

of

hav

ing t

he

corr

ect

equip

men

t fo

r th

read

ing e

g a

couch

or

chai

r w

ith

suitab

le b

ack

, nec

k and leg

support

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

179

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

11

Know

tre

atm

ent

spec

ific

kn

ow

ledge

11.1

des

crib

e th

e his

tory

of th

read

ing a

nd d

iffe

rent

types

of th

read

ing t

echniq

ues

11.2

ex

pla

in t

he

adva

nta

ges

and d

isad

vanta

ges

of

thre

adin

g

11.3

des

crib

e th

e sh

ape

and p

roport

ion o

f th

e ey

ebro

ws

in r

elat

ion t

o fac

ial fe

ature

s an

d e

xist

ing e

yebro

w

shap

e

11.4

ex

pla

in t

he

import

ance

of m

easu

ring t

he

eyeb

row

s fo

r th

read

ing t

o e

nsu

re a

com

plim

enta

ry a

nd

sym

met

rica

l sh

ape

11.5

des

crib

e how

to c

arr

y out

the

thre

adin

g t

echniq

ues

11.6

des

crib

e th

e im

port

ance

of

per

form

ing s

afe

, quic

k an

d e

ffec

tive

thre

adin

g t

echniq

ues

11.7

des

crib

e th

e im

port

ance

of

mai

nta

inin

g a

nd

adap

ting t

he

tensi

on o

f th

e th

read

thro

ughout

the

serv

ice

11.8

des

crib

e th

e im

port

ance

of

mai

nta

inin

g a

co

mfo

rtable

dis

tance

when

thre

adin

g t

o a

void

in

vadin

g t

he

clie

nt’s

per

sonal

spac

e 11.9

ex

pla

in t

he

import

ance

of

rem

ovi

ng t

he

hair a

gain

st

the

direc

tion o

f th

e hai

r gro

wth

11.1

0 d

escr

ibe

the

adva

nta

ges

of pra

ctis

ing t

hre

adin

g

tech

niq

ues

on lar

ger

are

as o

f th

e body

eg leg

s an

d

arm

s to

dev

elop s

pee

d a

nd d

exte

rity

ski

lls

11.1

1 d

escr

ibe

the

import

ance

of adap

ting t

he

thre

adin

g

tech

niq

ues

to s

uit m

ale

clie

nt

requirem

ents

eg

rem

ovi

ng e

xter

nal hai

r on e

ars

and n

ose

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

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lom

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ener

al –

Edex

cel Le

vel 2 N

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a in

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uty

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ake-

up –

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cel Le

vel 2 N

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in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

180

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

11.1

2 s

tate

oth

er m

ethods

of hair r

emova

l eg

tw

eezi

ng,

shav

ing,

dep

ilato

ry c

ream

s, e

lect

rica

l dep

ilato

ry,

abra

sive

mitts

, lig

ht

bas

ed h

air

reduct

ion,

wax

ing,

elec

tric

al e

pila

tion a

nd t

he

effe

ct o

f th

ese

met

hods

on t

he

thre

adin

g s

ervi

ce

11.1

3 d

escr

ibe

the

import

ance

of

the

clie

nt

support

ing t

he

skin

thro

ughout

the

thre

adin

g s

ervi

ce

12

Be

able

to p

rovi

de

afte

rcar

e advi

ce f

or

clie

nts

12.1

des

crib

e af

terc

are

req

uirem

ents

for

thre

adin

g

serv

ices

and w

hy

thes

e are

im

port

ant

eg a

void

ance

of hea

t an

d frict

ion,

use

of

per

fum

ed,

chem

ical

bas

ed a

nd m

ake-

up p

roduct

s 12.2

des

crib

e th

e im

port

ance

of

reco

mm

endin

g t

he

clie

nt

retu

rns

for

thre

adin

g s

ervi

ces

ever

y 2 t

o 4

w

eeks

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


181

Unit 16: Carry out Nail Art Services

Unit code: N4

Unit reference number: A/600/8997

QCF level: 2

Credit value: 4


Unit summary

This is a job-ready unit which is competency based, covering both skills and knowledge. This unit is about carrying out nail art services. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work. This unit applies to Nail Services only.


The assessment of this unit needs to meet the requirements within the Habia Nail Services Assessment Strategy. 1 Simulation is not allowed for any performance evidence within this unit. 2 The learner must practically demonstrate in their everyday work that they have

met the standard for providing nail art service 3 The assessor will observe the learner’s performance on at least four occasions,

one to be carried out on feet. 4 The learner must show that they have:


dealt with at least one of the necessary actions* a) encouraged the client to seek medical advice b) explained why the service cannot be carried out c) modified the service


182

applied all types of nail art techniques a) coloured polishes b) transfers c) glitters d) foiling e) flatstones f) rhinestones g) marbling h) striping i) dotting j) freehand

provided all types of service advice a) suitable aftercare products and their use b) avoidance of activities which may cause contra-actions c) recommended time intervals in-between nail services.



6 This unit requires mandatory written questions in accordance with the Habia Assessment Strategy for Nail Services.


Evidence of achievement of this unit should be drawn from the workplace, except where Habia makes provision for evidence to be produced through simulation, as specified in the Habia overarching assessment strategy. An assessment record must be created that identifies the assessment criteria that have been met and cross-references these to the evidence provided. The assessment record should include details of the type of evidence and the date of assessment. The unit specification or suitable centre documentation could be used to form an assessment record

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

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lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

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iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

183

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e and s

afe

work

ing

met

hods

when

pro

vidin

g

nai

l art

ser

vice

s

1.1

pre

par

e th

e w

ork

are

a, a

ccord

ing t

o leg

al, h

ygie

ne

and indust

ry C

ode

of

Prac

tice

for

Nai

l Ser

vice

s re

quirem

ents

1.2

m

ainta

in p

erso

nal st

andar

ds

of

hyg

iene,

pro

tect

ion

and a

ppea

rance

, acc

ord

ing t

o indust

ry C

ode

of

Pra

ctic

e fo

r N

ail Ser

vice

s an

d o

rgan

isat

ional

re

quirem

ents

1.3

cl

ean a

ll eq

uip

men

t usi

ng s

uitable

met

hods

1.4

posi

tion e

quip

men

t and m

ater

ials

for

safe

ty a

nd

ease

of use

1.5

posi

tion t

he

clie

nt

and t

hem

selv

es t

o m

inim

ise

fatigue

and r

isk

of in

jury

to m

eet

the

nee

ds

of

the

serv

ice

1.6

dis

pose

of

was

te m

ater

ials

, ac

cord

ing t

o loca

l auth

ority

and t

he

indust

ry C

ode

of

Pract

ice

for

Nail

Ser

vice

s 1.7

co

mple

te t

he

trea

tmen

t w

ithin

a c

om

mer

cial

ly

viab

le t

ime

1.8

le

ave

the

trea

tmen

t are

a in

a s

uitab

le c

onditio

n for

furt

her

tre

atm

ents

1.9

ke

ep r

ecord

s up-t

o-d

ate,

acc

ura

te,

easy

to r

ead

and s

igned

BF0

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Spec

ific

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n –

Edex

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vel 2 N

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Dip

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ener

al –

Edex

cel Le

vel 2 N

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uty

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up –

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cel Le

vel 2 N

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ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

184

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to c

onsu

lt,

pla

n

and p

repar

e fo

r nai

l art

se

rvic

es w

ith c

lients

2.1

use

clie

nt

ques

tionin

g t

o iden

tify

contr

a-i

ndic

atio

ns

to m

ake-

up,

reco

rdin

g t

he

clie

nt’s

resp

onse

s 2.2

pro

vide

advi

ce t

o t

he

clie

nt

without

causi

ng c

once

rn

or

refe

rrin

g t

o s

pec

ific

med

ical

conditio

ns

2.3

re

fer

clie

nts

with c

ontr

a-in

dic

ated

ski

n c

onditio

ns

to

the

senio

r th

erap

ist

2.4

obta

in s

igned

, w

ritt

en,

info

rmed

conse

nt

prior

to

carr

ying o

ut

the

trea

tmen

t fr

om

the

clie

nt

or

par

ent/

guar

dia

n if th

e cl

ient

is a

min

or

2.5

ch

eck

that

a p

are

nt

or

guar

dia

n is

pre

sent

thro

ughout

the

trea

tmen

t fo

r m

inors

2.6

use

consu

ltat

ion t

echniq

ues

to iden

tify

the

clie

nt’s

trea

tmen

t nee

ds

2.7

en

coura

ge

clie

nts

to a

sk q

ues

tions

to c

lari

fy a

ny

poin

ts

2.8

as

sess

the

clie

nt’s

nail

and s

kin c

onditio

n,

inte

rpre

ting t

he

info

rmat

ion t

o t

he

clie

nt

2.9

pre

par

e th

e cl

ient’s

han

ds

and f

eet

thro

ugh

dis

infe

ctio

n a

nd r

emova

l of ex

isting n

ail polis

h

2.1

0

reco

mm

end n

ail ar

t des

igns

and p

roduct

s to

suit

the

clie

nt’s

nai

l sh

ape

and c

onditio

n

2.1

1

confirm

the

serv

ice

and o

utc

om

es,

acco

rdin

g t

o t

he

clie

nt’s

nee

ds

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

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Dip

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ener

al –

Edex

cel Le

vel 2 N

VQ

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a in

Bea

uty

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– M

ake-

up –

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cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

185

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to c

arry

out

nai

l ar

t se

rvic

es

3.1

use

fili

ng t

echniq

ues

to e

nsu

re t

he

nai

l fr

ee e

dge

is

left

sm

ooth

and s

hap

ed t

o t

he

required

len

gth

3.2

cl

ean t

he

nai

l of

deb

ris

and lea

ve t

he

cuticl

e nea

t an

d t

idy

and fre

e fr

om

any

pro

duct

3.3

ap

ply

a s

uitab

le b

ase

coat

and n

ail art

bas

e,

acc

ord

ing t

o t

he

des

ign p

lan

3.4

use

pro

duct

s an

d t

ools

for

nail

art

tec

hniq

ues

, ac

cord

ing t

o indust

ry g

uid

elin

es

3.5

use

seq

uen

ced n

ail art

tec

hniq

ues

to a

chie

ve t

he

required

des

ign

3.6

co

nfirm

the

clie

nt’s

satisf

action w

ith t

he

finis

hed

nai

l art

res

ult

3.7

pro

vide

suitab

le a

fter

care

advi

ce t

o t

he

clie

nt

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

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ener

al –

Edex

cel Le

vel 2 N

VQ

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a in

Bea

uty

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apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

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iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

186

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

org

anis

atio

nal

and

legal

req

uirem

ents

of

nai

l ar

t se

rvic

es

4.1

des

crib

e ow

n r

esponsi

bili

ties

under

rel

evan

t hea

lth

and s

afe

ty leg

isla

tion a

nd t

he

Indust

ry C

ode

of

Prac

tice

for

Nai

l Ser

vice

s 4.2

des

crib

e th

e im

port

ance

of

the

Dis

abili

ty

Dis

crim

inat

ion A

ct in r

elat

ion t

o t

he

salo

n

4.3

des

crib

e w

hy

min

ors

should

not

be

giv

en s

ervi

ces

without

info

rmed

conse

nt

and p

rese

nce

of

a par

ent

or

guard

ian

4.4

des

crib

e th

e le

gal si

gnific

ance

of gain

ing s

igned

, in

form

ed c

onse

nt

4.5

des

crib

e how

to m

ainta

in a

nd s

tore

the

clie

nt’s

reco

rds

in t

he

salo

n a

nd its

im

port

ance

4.6

des

crib

e th

e im

port

ance

of

stori

ng c

lients

rec

ord

s in

ac

cord

ance

with t

he

Dat

a Pr

ote

ctio

n A

ct

4.7

des

crib

e th

e sa

lon’s

exp

ecte

d s

ervi

ce t

imes

and

prici

ng s

truct

ure

s fo

r co

mple

ting n

ail ar

t se

rvic

es

4.8

des

crib

e th

e im

port

ance

of

com

ple

ting t

he

serv

ice

in a

com

mer

cially

via

ble

tim

e

BF0

34955 –

Spec

ific

atio

n –

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cel Le

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cel Le

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iplo

ma

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ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

187

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Know

how

to w

ork

saf

ely

and e

ffec

tive

ly w

hen

pro

vidin

g n

ail art

ser

vice

s

5.1

des

crib

e ow

n t

ypes

of per

sonal

pro

tect

ive

equip

men

t an

d its

im

port

ance

5.2

des

crib

e th

e co

nditio

n c

onta

ct d

erm

atitis

and h

ow

to

avo

id d

evel

opin

g it

when

car

ryin

g o

ut

nai

l se

rvic

es

5.3

des

crib

e th

e en

viro

nm

enta

l co

nditio

ns

nee

ded

for

nai

l art

and t

hei

r im

port

ance

5.4

des

crib

e how

to p

repare

, posi

tion a

nd u

se t

ools

and

mat

eria

ls for

nai

l ar

t se

rvic

es

5.5

co

mpare

the

diffe

rent

met

hods

of dis

infe

ctin

g,

ster

ilisi

ng a

nd m

ain

tain

ing h

ygie

ne

of to

ols

and

equip

men

t 5.6

des

crib

e how

to p

repare

and p

osi

tion t

hem

selv

es

and t

he

clie

nt

for

nail

art

serv

ices

, av

oid

ing

pote

ntial

dis

com

fort

and inju

ry

5.7

des

crib

e th

e princi

ple

s of avo

idin

g c

ross

-infe

ctio

n

and t

he

import

ance

of m

ain

tain

ing s

tandar

ds

of

gen

eral

hyg

iene

5.8

des

crib

e how

to m

inim

ise

and d

ispose

of

was

te

from

ser

vice

s 5.9

des

crib

e th

e co

nditio

n in w

hic

h t

o lea

ve t

he

work

ar

ea a

nd its

im

port

ance

BF0

34955 –

Spec

ific

atio

n –

Edex

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VQ

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al –

Edex

cel Le

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VQ

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apy

– M

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up –

Edex

cel Le

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VQ

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iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

188

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Know

how

to u

se c

lient

consu

ltat

ion,

pla

nnin

g a

nd

pre

par

ation for

nai

l art

se

rvic

es

6.1

des

crib

e how

to u

se c

onsu

ltat

ion t

echniq

ues

to

mee

t th

e nee

ds

of diffe

rent

clie

nt

gro

ups

6.2

des

crib

e th

e ques

tionin

g a

nd lis

tenin

g s

kills

use

d t

o

gat

her

info

rmat

ion

6.3

des

crib

e how

to g

ive

advi

ce a

nd r

ecom

men

dat

ions

to c

lients

6.4

des

crib

e how

to c

onduct

nail

and s

kin a

nal

ysis

6.5

des

crib

e th

e im

port

ance

and leg

al s

ignific

ance

of

ques

tionin

g c

lients

and r

ecord

ing r

esponse

s ab

out

contr

a-i

ndic

atio

ns

to n

ail art

ser

vice

s 6.6

des

crib

e th

e im

port

ance

of

pro

vidin

g t

ime

and

enco

ura

gem

ent

for

clie

nt’s

to a

sk q

ues

tions

6.7

des

crib

e how

to p

repare

ser

vice

pla

ns

7

Know

the

contr

a-in

dic

ations

and c

ontr

a-ac

tions

of

nai

l art

7.1

des

crib

e co

ntr

a-in

dic

atio

ns

requirin

g m

edic

al

refe

rral

and w

hy

7.2

des

crib

e co

ntr

a-in

dic

atio

ns

whic

h r

estr

ict

the

serv

ice

and w

hy

7.3

des

crib

e th

e re

aso

ns

for

not

nam

ing s

pec

ific

contr

a-in

dic

ations

and t

he

import

ance

of en

coura

gin

g

clie

nts

to s

eek

med

ical

advi

ce

7.4

des

crib

e th

e poss

ible

contr

a-a

ctio

ns

whic

h m

ay

occ

ur

duri

ng o

r af

ter

the

nai

l ar

t se

rvic

e

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

189

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Know

the

stru

cture

and

gro

wth

of

nai

ls

8.1

des

crib

e th

e st

ruct

ure

of

the

nai

l unit

8.2

des

crib

e th

e pro

cess

of nail

gro

wth

8.3

des

crib

e th

e st

ruct

ure

and f

unct

ion o

f th

e sk

in

8.4

co

mpare

the

skin

str

uct

ure

, ch

arac

terist

ics

and

types

of

diffe

rent

ethnic

clie

nt

gro

ups

8.5

co

mpare

the

diffe

rent

nat

ura

l nai

l sh

apes

en

counte

red d

uring n

ail art

ser

vice

s

9

Know

about

nai

l ar

t se

rvic

es

9.1

co

mpare

the

diffe

rent

tech

niq

ues

use

d w

ithin

nai

l ar

t se

rvic

es

9.2

co

mpare

the

diffe

rent

types

and u

ses

of nai

l art

pro

duct

s and t

ools

9.3

co

mpare

the

diffe

rent

styl

e and t

hem

es o

f des

igns

avai

lable

9.4

des

crib

e how

to s

elec

t an

d c

om

bin

e co

lours

to

com

ple

men

t th

eir

des

ign

9.5

des

crib

e th

e lim

itat

ions

on t

he

applic

atio

n o

f nai

l ar

t des

igns

due

to t

he

conditio

n o

f cl

ients

’ nai

ls

9.6

des

crib

e th

e m

ainte

nan

ce r

equirem

ents

for

nai

l ar

t des

igns

9.7

des

crib

e how

to r

emove

nai

l ar

t des

igns

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

190

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

10

Be

able

to p

rovi

de

afte

rcar

e advi

ce f

or

clie

nts

fo

llow

ing n

ail art

ser

vice

s

10.1

des

crib

e th

e af

terc

are

and m

ainte

nan

ce

requirem

ents

for

nai

l ar

t se

rvic

es a

nd t

hei

r im

port

ance

10.2

des

crib

e ben

efic

ial pro

duct

s an

d t

ools

for

the

clie

nt’s

hom

e use

10.3

des

crib

e cl

ient

advi

ce for

diffe

rent

contr

a-ac

tions

that

may

occ

ur

afte

r nai

l se

rvic

es

10.4

des

crib

e how

to r

esolv

e acc

iden

tal dam

age

10.5

st

ate

the

reco

mm

ended

tim

e in

terv

als

for

nai

l art

se

rvic

es

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


191

Unit 17: Apply and Maintain Nail Enhancements to Create a Natural Finish

Unit code: N5

Unit reference number: L/600/9099

QCF level: 2

Credit value: 8


Unit summary

This is a job-ready unit which is competency based. This unit is about applying and maintaining nail enhancements to create a natural finish. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work. This unit applies to Nail Services only.


1 Simulation is not allowed for any performance evidence within this unit. 2 Learners must practically demonstrate in their everyday work that they have

met the standard for applying and maintaining nails enhancements to create a natural finish, using one of the following systems: gel liquid and powder wrap.

3 Learners’ assessor will observe their performance on at least six occasions, which must include: one for the application of a full set of natural nail overlays two for a full set of tips and overlays two for the maintenance and repair of a full set of nail enhancements one for the removal of a full set of tips and overlays.


192

4 From the range statement, learners must practically demonstrate that they: have used all the consultation techniques

a) questioning b) visual c) physical examination d) reference to client records

have carried out at least one of the necessary actions* a) encouraging the client to seek medical advice b) explaining why the service cannot be carried out c) modifying the service

have applied all types of services a) full set of natural nail overlays b) full set of natural tips and overlays

have carried out all types of nail maintenance a) infill b) rebalance

have provided all types of advice. a) suitable aftercare products and their use b) avoidance of activities which may cause contra-actions c) recommended time intervals in-between nail services

*However, learners must prove to their assessor that they have the necessary knowledge, understanding and skills to be able to perform competently in respect of all the items in this range.

5 It is likely most evidence of their performance will be gathered from the observations made by their assessor, but they may be required to produce other evidence to support their performance if their assessor has not been present.

6 This unit requires mandatory written questions in accordance with the Habia Assessment Strategies for Nail Services.



BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

193

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

pro

vidin

g

nai

l en

han

cem

ent

serv

ices

1.1

se

t up a

nd m

ainta

in t

he

work

are

a to

mee

t le

gal,

hyg

iene,

tre

atm

ent

requirem

ents

and indust

ry C

ode

of

Pract

ice

for

Nai

l Ser

vice

s re

quirem

ents

1.2

m

ainta

in p

erso

nal st

andar

ds

of

hyg

iene,

pro

tect

ion

and a

ppea

rance

to m

eet

acc

epte

d indust

ry C

ode

of

pra

ctic

e fo

r N

ail Ser

vice

s an

d o

rgan

isat

ional

re

quirem

ents

1.3

cl

ean a

ll to

ols

and e

quip

men

ts a

re c

lean

ed u

sing

the

corr

ect

met

hods

1.4

posi

tion e

quip

men

t and m

ater

ials

for

ease

and

safe

ty o

f use

1.5

m

ainta

in c

lient’s

com

fort

and s

afet

y at

all

tim

es

1.6

use

chem

ical

s in

a s

afe

man

ner

without

risk

of

ove

rexp

osu

re t

o s

elf

and c

lients

1.7

dis

pose

of

was

te m

ater

ials

saf

ely

and c

orr

ectly

1.8

co

mple

te t

he

trea

tmen

t w

ithin

a c

om

mer

cial

ly

viab

le t

ime

1.9

le

ave

the

work

are

a in a

suitable

conditio

n for

furt

her

nai

l se

rvic

es

1.1

0

keep

the

clie

nt’s

reco

rds

are

up t

o d

ate

, ac

cura

te,

easy

to r

ead a

nd s

igned

by

the

clie

nt

and

tech

nic

ian

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

194

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to c

onsu

lt,

pla

n

and p

repar

e fo

r th

e se

rvic

e w

ith c

lients

2.1

use

effec

tive

consu

ltat

ion t

echniq

ues

to r

ecord

the

serv

ice

pla

n

2.2

obta

in s

igned

, w

ritt

en a

nd info

rmed

conse

nt

prior

to a

ny

trea

tmen

t fr

om

the

clie

nt

or

from

a p

aren

t or

guard

ian if

the

clie

nt

is a

min

or

2.3

co

nsu

lt e

ffec

tive

ly w

ith t

he

clie

nt

to iden

tify

any

contr

a-i

ndic

atio

ns,

est

ablis

h t

hei

r cu

rren

t nai

l ca

re

routine

and r

ecord

the

clie

nt’s

resp

onse

s acc

ura

tely

2.4

re

move

any

exis

ting n

ail polis

h o

r nai

l en

han

cem

ents

to r

esto

re t

he

nails

to a

nat

ura

l co

nditio

n,

if r

equired

2.5

id

entify

the

conditio

n o

f th

e nai

ls a

nd s

kin

2.6

ex

pla

in t

hei

r ass

essm

ent

of th

e cl

ient’s

nai

l an

d

skin

conditio

n in a

cle

ar w

ay t

o h

elp t

he

clie

nts

under

stan

din

g

2.7

re

com

men

d n

ail en

han

cem

ents

to s

uit t

he

clie

nt’s

nai

l sh

ape

and c

onditio

n a

nd a

gre

e se

rvic

e an

d

outc

om

es t

hat

are

acc

epta

ble

to t

hei

r cl

ient

and

mee

t th

eir

nee

ds

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

195

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to a

pply

nat

ura

l ove

rlay

s 3.1

re

move

ski

n d

ebris

and file

the

free

edge

3.2

re

move

surf

ace

shin

e to

deh

ydra

te t

he

nat

ura

l

3.3

ap

ply

ove

rlay

to a

ll nai

ls in t

he

corr

ect

sequen

ce

follo

win

g m

anufa

cture

rs inst

ruct

ions

3.4

le

ave

a f

ree

mar

gin

aro

und t

he

cuticl

e and s

ide

wall

area

of

the

nai

l 3.5

use

buff

and fili

ng t

echniq

ues

corr

ectly

to lea

ve t

he

nai

l bal

ance

d

3.6

ta

ke a

ppro

priat

e an

d p

rom

pt

rem

edia

l act

ion w

her

e co

ntr

a-a

ctio

ns

occ

ur

during t

he

cours

e of

the

nai

l se

rvic

e

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

196

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Be

able

to a

pply

tip

and

ove

rlay

s 4.1

re

move

ski

n d

ebris

and file

the

free

edge

4.2

re

move

surf

ace

shin

e to

deh

ydra

te t

he

nat

ura

l nail

4.3

se

lect

the

corr

ect

tip s

ize

and c

ust

om

ise

it t

o s

uit

the

clie

nt’s

nat

ura

l nai

l 4.4

co

rrec

tly

adher

e tip t

o t

he

nat

ura

l nail

to e

nsu

re

longev

ity

4.5

cu

t, s

hap

e an

d b

lend t

ips

ensu

ring n

o d

am

age

to

the

nat

ura

l nai

l an

d is

undet

ecta

ble

4.6

deh

ydra

te t

he

nat

ura

l nai

l to

ensu

re m

axim

um

adhes

ion o

f ove

rlay

4.7

ap

ply

ove

rlay

to a

ll nai

ls in t

he

corr

ect

sequen

ce

follo

win

g m

anufa

cture

r’s

inst

ruct

ions

4.8

le

ave

a f

ree

mar

gin

aro

und t

he

cuticl

e and s

ide

wall

area

of

the

nai

l

4.9

use

buff

ing a

nd f

iling t

echniq

ues

to lea

ve t

he

nail

bal

ance

d

4.1

0

take

appro

priat

e an

d p

rom

pt

rem

edia

l act

ion w

her

e co

ntr

a-a

ctio

ns

occ

ur

during t

he

cours

e of

the

nai

l se

rvic

e

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

197

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Be

able

to m

ainta

in n

ail

enhan

cem

ents

5.1

pre

par

e th

e nai

l en

hance

men

t prior

to p

roduct

ap

plic

atio

n

5.2

cl

ean a

nd d

ehyd

rate

exp

ose

d n

atura

l nai

l prior

to

nai

l m

ainte

nan

ce

5.3

use

nai

l m

ainte

nan

ce t

echniq

ues

effec

tive

ly t

o

rest

ore

the

nai

l en

han

cem

ent

to its

origin

al

conditio

n,

follo

win

g m

anufa

cture

r’s

inst

ruct

ions

5.4

use

buff

ing a

nd f

iling t

echniq

ues

to lea

ve t

he

nail

bal

ance

d

5.5

ta

ke a

ppro

priat

e an

d p

rom

pt

rem

edia

l act

ion w

her

e co

ntr

a-a

ctio

ns

occ

ur

during t

he

cours

e of

the

nai

l m

ainte

nan

ce

6

Be

able

to r

emove

nail

enhan

cem

ents

6.1

re

move

ove

rlay

s fo

llow

ing m

anufa

cture

r’s

inst

ruct

ions

6.2

ch

eck

the

nat

ura

l nai

l pla

te is

free

fro

m p

roduct

and

undam

aged

6.3

ta

ke a

ppro

priat

e an

d p

rom

pt

rem

edia

l act

ion w

her

e co

ntr

act

ions

occ

ur

during t

he

cours

e of th

e nai

l re

mova

l 6.4

giv

e cl

ient

suitab

le a

fter

care

advi

ce

BF0

34955 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al –

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– M

ake-

up –

Edex

cel Le

vel 2 N

VQ

D

iplo

ma

in N

ail

Ser

vice

s – I

ssue

3 –

April 2013 ©

Pea

rson E

duca

tion L

imited

2013

198

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Under

stan

d o

rganis

ational

an

d leg

al r

equirem

ents

7.1

des

crib

e ow

n r

esponsi

bili

ties

under

rel

evan

t hea

lth

and s

afe

ty leg

isla

tion a

nd t

he

Indust

ry C

ode

of

Prac

tice

for

Nai

l se

rvic

es

7.2

des

crib

e th

e im

port

ance

of not

dis

crim

inat

ing

agai

nst

clie

nts

with illn

esse

s an

d d

isab

ilities

and

why

eg D

isab

ility

Dis

crim

ination A

ct

7.3

ex

pla

in w

hy

it is

import

ant,

when

tre

ating m

inors

under

16 y

ears

of ag

e, t

o h

ave

a p

aren

t or

guar

dia

n p

rese

nt

7.4

ex

pla

in w

hy

min

ors

should

not

be

giv

en s

ervi

ces

without

info

rmed

and s

igned

pare

nta

l or

guar

dia

n

conse

nt

7.5

ex

pla

in t

he

legal si

gnific

ance

of

gai

nin

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igned

, in

form

ed c

onse

nt

to t

he

serv

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7.6

ex

pla

in t

he

import

ance

and r

easo

ns

for

keep

ing

reco

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of

clie

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and t

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rvic

es

7.7

des

crib

e th

e im

port

ance

of

the

corr

ect

stora

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of

clie

nt

reco

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in r

elat

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o t

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Data

Pro

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7.8

des

crib

e how

to a

void

pote

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com

fort

and

inju

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o t

hem

sel

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he

risk

s of poor

posi

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to c

lients

7.9

des

crib

e w

hy

it is

import

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to m

ainta

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tandar

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of hyg

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and t

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princi

ple

s fo

r av

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ross

-in

fect

ion

7.1

0

expla

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in

a co

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typ

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D

ate

8

Under

stan

d h

ow

to w

ork

sa

fely

and e

ffec

tive

ly

when

pro

vidin

g

enhan

cem

ents

, m

ainte

nan

ce a

nd r

emova

l of nail

serv

ices

8.1

des

crib

e th

e ty

pe

of

per

sonal pro

tect

ive

equip

men

t th

at s

hould

be

availa

ble

and w

hy

it is

import

ant

to

use

it

8.2

des

crib

e co

nta

ct d

erm

atitis

and h

ow

to a

void

dev

elopin

g it

when

carr

ying o

ut

enhan

cem

ent,

m

ainte

nan

ce a

nd r

emova

l of nai

l se

rvic

es

8.3

des

crib

e how

to p

repare

and u

se t

he

tools

and

mat

eria

ls for

the

nai

l sy

stem

8.4

co

mpare

the

diffe

rent

met

hods

of dis

infe

ctin

g a

nd

ster

ilisi

ng t

ools

and e

quip

men

t 8.5

des

crib

e how

to m

ainta

in t

ools

and m

ater

ials

in a

cl

ean a

nd h

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nic

conditio

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8.6

ex

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in t

he

import

ance

of an

d r

easo

ns

for

dis

infe

ctin

g h

ands

and h

ow

to d

o t

his

eff

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ly

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ex

pla

in t

he

nec

essa

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nvi

ronm

enta

l co

nditio

ns

for

nai

l se

rvic

es a

nd w

hy

thes

e ar

e im

port

ant

8.8

des

crib

e how

to e

ffec

tive

ly a

nd s

afel

y posi

tion t

ools

an

d m

ater

ials

for

the

nai

l se

rvic

e 8.9

des

crib

e th

e co

nditio

n in w

hic

h t

he

work

are

a sh

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left

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and w

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this

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Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

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Ass

esso

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________________________________

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f sa

mple

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e:___________________________


202

Further information

Our customer service number is 0844 463 2535. Calls may be recorded for training purposes.

Useful publications

Related information and publications include: Edexcel NVQs, SVQs and Competence-based Qualifications Delivery

Requirements and Quality Assurance Guidance published annually Centre Handbook for Edexcel QCF NVQs and Competence-based

Qualifications published annually Functional Skills publications – specifications, tutor support materials

and question papers Regulatory Arrangements for the Qualification and Credit Framework

(published by Ofqual, August 2008) the current Edexcel publications catalogue and update catalogue. Edexcel publications concerning the Quality Assurance System and the internal and standards verification of vocationally related programmes can be found on the Edexcel website. NB: Some of our publications are priced. There is also a charge for postage and packing. Please check the cost when you order.

How to obtain National Occupational Standards

To obtain the National Occupational Standards go to www.ukstandards.co.uk

http://www.ukstandards.co.uk/�


203

Professional development and training

Edexcel supports UK and international customers with training related to NVQ and BTEC qualifications. This support is available through a choice of training options offered in our published training directory or through customised training at your centre. The support we offer focuses on a range of issues including: planning for the delivery of a new programme planning for assessment and grading developing effective assignments building your team and teamwork skills developing student-centred learning and teaching approaches building Functional Skills into your programme building effective and efficient quality assurance systems. The national programme of training we offer can be viewed on our website (www.edexcel.com/training). You can request customised training through the website or by contacting one of our advisers in the Training from Edexcel team via Customer Services to discuss your training needs. The training we provide: is active is designed to be supportive and thought provoking builds on best practice may be suitable for those seeking evidence for their continuing

professional development.


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Annex

e A

: Pro

gres

sion

pat

hw

ays

The

Edex

cel qual

ific

atio

n f

ram

ewor

k fo

r th

e hai

r an

d b

eauty

sec

tor

Level

BTEC

vo

cati

on

all

y-r

ela

ted

q

uali

fica

tio

ns

BTEC

sp

eci

ali

st q

uali

fica

tio

n/

p

rofe

ssio

nal

NV

Q/

com

pete

nce

5

BTEC L

evel

5 H

ND

Dip

lom

a in H

air

and B

eauty

Man

agem

ent

(QCF)

4

BTEC L

evel

4 H

NC D

iplo

ma in H

air

and B

eauty

Man

agem

ent

(QCF)

3

BTEC D

iplo

ma in B

eauty

Ther

apy/

Bea

uty

Ther

apy

(Sci

ence

s) (

QCF)

BTEC S

ubsi

dia

ry D

iplo

ma

in B

eauty

Ther

apy

Tec

hniq

ues

(Q

CF)

Edex

cel Le

vel 3 N

VQ

Dip

lom

a in

H

aird

ress

ing/B

arber

ing/H

aird

ress

ing

(Com

bin

ed H

air

Typ

es)

(QCF)

Edex

cel Le

vel 3 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al/

Mak

e-up/M

assa

ge

(QCF)

Edex

cel Le

vel 3 N

VQ

Dip

lom

a in

Spa

Ther

apy

(QCF)

Edex

cel Le

vel 3 N

VQ

Dip

lom

a in

Nai

l Ser

vice

s (Q

CF)

2

BTEC L

evel

2 D

iplo

ma

in B

eauty

Ther

apy

(QCF)

BTEC L

evel

2 E

xten

ded

Cer

tifica

te in

Bea

uty

Ther

apy

Ser

vice

s (Q

CF)

BTEC L

evel

2 D

iplo

ma

in

Hai

rdre

ssin

g (

QC

F)

BTEC L

evel

2 D

iplo

ma

in

Hairdre

ssin

g S

ervi

ces

(QCF)

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

H

aird

ress

ing/B

arber

ing/H

aird

ress

ing

(Com

bin

ed H

air

Typ

es)

(QCF)

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al/M

ake-

up

(QCF)

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Cer

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Nai

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s (Q

CF)

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Level

BTEC

vo

cati

on

all

y-r

ela

ted

q

uali

fica

tio

ns

BTEC

sp

eci

ali

st q

uali

fica

tio

n/

p

rofe

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NV

Q/

com

pete

nce

1

BTEC L

evel

1 A

war

d/C

ertifica

te/

Dip

lom

a in

an I

ntr

oduct

ion t

o H

air

and B

eauty

(Q

CF)

BTEC L

evel

1 C

ertifica

te in

Hairdre

ssin

g S

ervi

ces

(QCF)

Edex

cel Le

vel 1 N

VQ

Cer

tifica

te in

Hai

rdre

ssin

g a

nd B

arber

ing (

QC

F)

Edex

cel Le

vel 1 D

iplo

ma

in

Hai

rdre

ssin

g a

nd B

eauty

Ther

apy

(QCF)

Edex

cel Le

vel 1 N

VQ

Cer

tifica

te in

Bea

uty

Ther

apy

(QC

F)

En

try

BTEC E

ntr

y Le

vel 3 A

war

d/

Cer

tifica

te in a

n I

ntr

oduct

ion t

o H

air

and B

eauty

(Q

CF)


207

Annexe B: Quality assurance

Key principles of quality assurance

A centre delivering Edexcel qualifications must be an Edexcel recognised and approved centre and must have approval for the individual qualifications that it is offering.

The centre agrees, as part of gaining recognition and centre approval, to abide by specific terms and conditions relating to the effective delivery and quality assurance of assessment. The centre must abide by these conditions throughout the period of delivery.

Edexcel makes available to centres a range of materials and opportunities to exemplify the processes required for effective assessment and to provide examples of effective standards. Approved centres must use the guidance on assessment to ensure that staff who are delivering Edexcel accredited qualifications are applying consistent standards.

An approved centre must follow agreed protocols for: standardisation of assessors; planning, monitoring and recording of assessment processes; internal verification and recording of internal verification processes and dealing with special circumstances, appeals and malpractice.

Quality assurance processes

The approach to quality assured assessment is made through a partnership between a recognised and approved centre and Edexcel. Edexcel is committed to ensuring that it follows best practice and employs appropriate technology to support quality assurance processes where practicable. The specific arrangements for working with centres will vary. Edexcel seeks to ensure that the quality-assurance processes it uses do not inflict undue bureaucratic processes on centres, and works to support them in providing robust internal quality-assurance processes. The learning outcomes and assessment criteria in each unit within this specification set out the standard to be achieved by each learner in order to gain each unit and through satisfying the rules of combination the whole qualification. Edexcel operates a quality-assurance process, designed to ensure that these standards are maintained by all assessors and verifiers. For the purposes of quality assurance, all individual qualifications and units are considered as a whole. Centres offering these qualifications must be committed to ensuring the quality of the units and qualifications they offer, through effective standardisation of assessors and internal verification of assessor decisions. Centre quality assurance and assessment processes are monitored by Edexcel.


208

The Edexcel quality-assurance processes will involve: gaining centre recognition and approval – if a centre is not currently

approved to offer Edexcel qualifications — and qualification approval through satisfying the Edexcel approved centre criteria

visits to centres, conducted by occupationally competent and qualified Edexcel Standards Verifiers for sampling of internal verification and assessment processes, and assessor decisions for the occupational sector. The minimum frequency of Standards Verifiers’ visits to centres is usually two per year (a total of two days per year). The exact frequency and duration of Standards Verifier visits must reflect a centre’s performance, taking account of the number: of assessment sites and throughput of candidates and turnover of assessors and turnover of internal verifiers.

the provision of support, advice and guidance towards the achievement of National Occupational Standards.

Centres are required to declare their commitment to ensuring quality and to providing appropriate opportunities for learners that lead to valid and accurate assessment outcomes.


209

Annexe C: Registration and certification

Registration Details of the process for registration of learners on the qualifications in this specification are provided in the Edexcel Information Manual, published annually. Centres must register learners promptly on their chosen qualification and within the registration deadlines provided in the Edexcel Information Manual.

What are the access arrangements and special considerations for the qualifications in this specification?

Centres are required to recruit learners to Edexcel qualifications with integrity. Appropriate steps should be taken to assess each applicant’s potential and a professional judgement should be made about their ability to successfully complete the programme of study and achieve the qualification. This assessment will need to take account of the support available to the learner within the centre during their programme of study and any specific support that might be necessary to allow the learner to access the assessment for the qualification. Centres should consult Edexcel’s policy on learners with particular requirements. Edexcel’s policy on access arrangements and special considerations for Edexcel qualifications aims to enhance access to the qualifications for learners with disabilities and other difficulties (as defined by the 1995 Disability Discrimination Act and the amendments to the Act) without compromising the assessment of skills, knowledge, understanding or competence. Please refer to Access Arrangements and Special Considerations for BTEC and Edexcel NVQ Qualifications for further details. www.edexcel.com.

Certification

Details of the process for reporting learners’ success to Edexcel and for claiming certification are provided in the Edexcel Information Manual, published annually. Certificates are issued weekly according to the schedule of dates published in the Edexcel Information Manual. Results should only be reported if the centre has clearance to certificate through reports from Standards Verifiers. Subject to this, results must be reported immediately following programme completion so that certificates can be issued as soon as possible. Edexcel Standards Verifiers will provide support, advice and guidance to centres to achieve Direct Claim Status (DCS). Edexcel will maintain the integrity of Edexcel QCF NVQs, SVQs and competence qualifications through ensuring that the awarding of these qualifications is secure. Where there


210

are quality issues identified in the delivery of programmes, Edexcel will exercise the right to: direct centres to take action limit or suspend certification suspend registration. The approach of Edexcel in such circumstances is to work with the centre to overcome the problems identified. If additional training is required, Edexcel will aim to secure the appropriate expertise to provide this.


211

Annexe D: Assessment requirements/strategy

Assessment Strategy for Beauty Therapy and Spa Therapy NVQs

Key Mandatory Components of Our Assessment Strategy

Part 2 sets out the Key Mandatory components of our Assessment Strategy for NVQs and SVQs, which are: performance in the workplace, the use of realistic working environments,

requirements for a realistic working environment and the use of specific simulated activities

Habia’s approach to External Quality Control of Assessment the requirements for the occupational expertise of External Verifiers,

Internal Verifiers and Assessors. Each of the above is expanded in more detail below.

Performance in the Workplace and Use of Simulations

The beauty therapy and spa therapy NVQs/SVQs may be assessed in the workplace and/or an approved ‘realistic working environment’ meeting the criteria set out in Appendix 1A. Habia wishes to make clear its stance on the use of simulated activities and a realistic working environment. The key criterion for allowing the use of simulated activities in the assessment of performance is the rarity of the opportunity to undertake the activities required by the standard of competence. Examples of these activities include: dealing with fire and other emergencies dealing with health and safety activities outside or peripheral to normal

practices client/customer relationships contra-indications/contra-actions. Therefore, a simulated activity is viewed as ‘any structured assessment exercise involving a specific task which reproduces real life situations’. In this it is distinct and separate from the use of an approved realistic working environment as the latter allows the candidate to perform an entire occupational role over an extended period of time, in an environment which as closely as possible replicates the working environment and involves real work on real clients drawn from members of the public. Habia considers evidence generated in a realistic working environment meeting the criteria set out in Appendix 1A, as acceptable for the purposes of beauty and spa therapy NVQ/SVQ assessment. The use of realistic working environments will be necessary to promote access to assessment for some beauty and spa therapy candidates at present.


212

Simulated activities may only be used for Habia developed units where indicated in Appendix 1B. An additional, specific dispensation has been given to schemes operating in HM Prison Service whereby use of replica money is allowed within Unit G4 (Fulfil Salon Reception Duties) to prevent barriers to access caused by prison rules on cash usage. In addition to this, internal telephone systems can be used to cover Range 2 in particular by telephone. However, this cannot be done as a simulated activity and cannot be used within a role-play situation. The internal telephone system must be a permanent fixture and not set up for role-play activities. The Institute of Customer Service (ICS) has given a special dispensation for the ‘imported’ Customer Service unit listed below to be assessed in a Realistic Working Environment (RWE) conforming to Habia’s criteria specified in Appendix 1A: Unit G18 (ICS Unit 10), Level 2: Promote Additional Services or Products

to Clients. This dispensation in no way implies that the Customer Service NVQ/SVQ itself can be achieved in an RWE. The dispensation only applies to the imported unit above. As a matter of policy, Habia will work with industry experts and its Awarding Bodies to develop basic Evidence Requirements for use where Beauty and Spa Therapy National Occupational Standards are used for NVQ/SVQ purposes.

Approach to Achieving Greater External Quality Control of Assessment

Our strategy to address the above is as follows: An overall 100% achievement rate for the entire underpinning knowledge and understanding specification in the National Occupational Standards should be required of each candidate. Habia requires all Awarding Bodies to develop externally set mandatory question papers to cover critical areas of essential knowledge and understanding within specified units for the Beauty Therapy Levels 1, 2 and 3 and Spa Therapy Level 3 NVQs/SVQs. These units and the critical areas of knowledge have been detailed in Appendix 1C for Beauty and Spa Therapy units. For the Beauty Therapy Level 1 NVQ/SVQ, Habia requires all Awarding Bodies to set mandatory question papers to cover the critical areas of essential knowledge and understanding as specified in Appendix 1C. These papers should be designed so they may be administered by written or oral means at the discretion of the assessor. All mandatory question papers should be internally marked by assessors using answer and/or marking guides supplied by the Awarding Body. A minimum of two differently designed sets of questions and associated answer guides should be provided for all mandatory, designated areas of questioning.


213

For externally set mandatory question papers, a 70% achievement rate must be attained under formal, ‘closed book’ assessment conditions, to avoid the necessity of a re-sit of the complete paper. For those achieving 70% or more, questions answered incorrectly may be reassessed by a variety of means (eg oral questioning, a repeat of the written questions, assignments) to ensure 100% achievement on the mandatory areas of questioning for the units being undertaken. All question and answer sheets must be collected from candidates and securely retained by the centre for internal and external verification purposes. It is expected suitable systems will be in place to prevent copying or plagiarism. It is anticipated that Awarding Bodies will make suitable alternative arrangements for those with identified special needs which may preclude them from undertaking written assessments (eg candidates who are identified as dyslexic). It is expected Awarding Bodies will ensure: the design of testing does not discriminate between those taking full

qualifications and individual units that assessment instruments do not directly or indirectly discriminate

against any particular group and ensure equality of opportunity appropriate to employment in the beauty and spa therapy industries

that candidates are not expected to repeat questions on knowledge ‘common’ to several units

arrangements are in place for testing to be carried out at a time to meet individual needs and rate of progress

where necessary, suitable arrangements are in place for reassessment of those areas where candidates have been shown to be ‘not yet competent’

suitable arrangements are put in place for those with disabilities affecting their reading and writing capabilities.

Assessment of Essential Knowledge and Understanding Items Outside the Specification for Externally Set Mandatory Question Papers

As a 100% achievement rate is required for the entire Knowledge and Understanding specification for each unit for each candidate, other means such as oral questioning and additional portfolio evidence must be used to demonstrate that all remaining items of underpinning knowledge and understanding have been assessed and achieved satisfactorily. Habia also requires that the Nationally Agreed Maximum Service Times quoted in Appendix 1F are used for assessment purposes for the particular, critical services listed for each level of the Beauty Therapy and Spa Therapy NVQs/SVQs.


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Requirements for the Occupational Expertise of External Verifiers, Internal Verifiers and Assessors

Habia requires that: In addition to the requirements set out by the Regulatory Bodies, Habia specify the appropriate occupational expertise requirements. These requirements have been detailed in Appendix 1D for Beauty Therapy and Spa Therapy. All Habia Awarding Bodies must comply with these requirements when recruiting and selecting external verifiers and implement the requirements within their current external verifier teams. All Habia Awarding Bodies must ensure their Approved Centres comply with these requirements when recruiting and selecting internal verifiers and assessors and implement the requirements with their current internal verifiers and assessors. It is expected that as part of Awarding Body internal quality assurance processes, the qualifications and occupational expertise requirements of all involved in the assessment and verification process will be regularly monitored and recorded. Because of the ever changing nature of the industries Habia represents, it is essential that assessors and verifiers keep their technical skills up-to-date and at an occupational level appropriate to the NVQs/SVQs they are assessing or verifying. All assessors and verifiers must be able to demonstrate to their Awarding Body that they engage in appropriate continuing professional development (CPD) activities. To ensure consistency of approach on this matter across all Awarding Bodies delivering Habia NVQs/SVQs, it is a requirement that all Awarding Bodies implement Habia’s minimum requirements for CPD activities and put systems in place to monitor, record and ensure assessor and verifier achievement against these requirements. These appear in Appendix 1E for Beauty and Spa Therapy.


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APPENDICES

Requirements Relating to the Beauty Therapy and Spa Therapy NVQs/SVQs

Appendix 1A Beauty and Spa Therapy Realistic Working Environment Requirements

Appendix 1B Summary of Where Simulated Activities May Be Used for Assessment of Habia Developed Units

Appendix 1C Areas Within the Beauty and Spa Therapy National Occupational Standards for Which Mandatory Written Question Papers Must Be Developed

Appendix 1D Occupational Expertise Requirements for Beauty and Spa Therapy Assessors and Verifiers

Appendix 1E Requirements for Continuing Professional Development for Assessors and Verifiers of Beauty and Spa Therapy Technical Units

Appendix 1F Nationally Agreed Maximum Service Times for Beauty Therapy and Spa Therapy NVQ/SVQ Assessment Purposes

Appendix 1G Special Requirements: Intimate Waxing


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APPENDIX 1A

Beauty and Spa Therapy Realistic Working Environment Requirements

As the Standards Setting Body for the hair and beauty sectors, Habia is responsible for defining what constitutes a ‘Realistic Working Environment’ (RWE). Habia has set down the following criteria for the assessment location. This will ensure that all candidates are being assessed against the National Occupational Standards in a realistic working environment when not in an actual, commercial workplace. The following criteria must be included as part of centre approval and must be confirmed as being met during the first external verification visit. The criteria must then continue to be met on every subsequent visit. This will ensure that candidates are able to meet commercial needs in the workplace. 1. Assessment centres must develop realistic management procedures

that incorporate a ‘salon and/or spa image’* and sales and marketing policy to attract the type and number of clients needed to ensure that the requirements of the National Occupational Standards can be achieved.

2. All assessments must be carried out under realistic commercial pressures and on paying clients and not other candidates within the same group. Wherever possible, clients should vary in age and ethnicity so that the requirements of the National Occupational Standards can be achieved.

3. All services that are carried out should be completed in a commercially acceptable timescale. Maximum service times for particular, critical services have been developed by Habia for each Beauty Therapy and Spa Therapy NVQ/SVQ and are detailed in Appendix 1F. These times should be used for assessment purposes.

4. Candidates must be able to achieve a realistic volume of work. 5. The space per working area conforms to health and safety legislation

and commercial practice. 6. The range of services, professional products, tools, materials and

equipment must be up-to-date and available for use. They must enable candidates to meet the requirements of the National Occupational Standards.

7. A reception area where clients are greeted and general enquiries and appointments can be made by telephone or in person must be available. The reception area must also include a payment facility.

8. A retail facility must be provided with products that relate to the clients’ needs and the services offered.

9. The RWE must take full account of any bye-laws, legislation or local authority requirements that have been set down in relation to the type of work that is being carried out there.


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10. Candidates must work in a professional manner taking into account establishment requirements such as: i appearance and dress code ii personal conduct iii hygiene iv reliability v punctuality.

11. Candidates are given workplace responsibilities to enable them to meet the requirements of the National Occupational Standards.

*The use of the word ‘salon’ is not intended to deny access to the beauty or spa therapy qualification if you deliver services in other locations (eg hospitals, care centres, etc). It refers to any place where professional services are carried out. However, the location must meet health and safety requirements for beauty and spa therapy.


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APPENDIX 1B

Summary of Where Simulated Activities May Be Used for Assessment of Habia Developed Units

Simulated activities may be used for the following, if naturally occurring performance evidence is not available:

Level 2 Unit G4, Fulfil Salon Reception Duties

‘Methods of Payment’ Range, Variables: ‘cash equivalent’, ‘cheque’ Outcome 4 and ‘payment card’ methods of payment. ‘Payment Discrepancies’ Range Variables. A special dispensation will continue to exist which allows the use of artificial money in HM Prisons.


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APPENDIX 1C

Areas Within the Beauty and Spa Therapy National Occupational Standards for Which Mandatory Written Question Papers Must Be Developed

As a minimum requirement, Awarding Bodies are required to develop appropriate question papers to cover the areas of Knowledge and Understanding listed below. A written paper must be produced for each technical unit. It is also recommended that a separate written paper be produced to cover the anatomy and physiology across all of the units in each qualification to prevent repetition. For Beauty Therapy Level 1, these papers should be deliverable in either written or oral formats at the discretion of the assessor. Appropriate written question papers must be available for the Beauty Therapy NVQs/SVQs Levels 2 and 3 and the Spa Therapy NVQ/SVQ Level 3.

Beauty Therapy Level 2: Areas of Knowledge Within Beauty and Spa Therapy Units Requiring Mandatory Written Questions

Unit Title Area of Knowledge

Unit B4: Provide Facial Skin Care Treatment

the structure of the skin (ie the layers of the epidermis, the dermis, the subcutaneous layer, the hair follicle, the hair shaft, the sebaceous gland, arrector pili muscle, sweat gland, blood and lymph vessels and sensory nerve endings)

the function of the skin (ie sensitivity, heat regulation, absorption, protection, excretion, secretion and vitamin D production)

the skin characteristics and skin types of different ethnic client groups

the actions of the facial, neck and shoulder muscles (ie frontalis, corrugator, temporalis, orbicularis oculi, levatorslabatis of the upper lip, orbicularis oris, buccinator, risorius, mentalis, zygomaticus, masseter, depressors of the lower lip, sternocleidomastoid, platysma, trapezius, pectoralis and deltoid)


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bones of the head, neck and shoulder girdle, including: for the skull: occipital, frontal, parietal,

temporal, sphenoid, ethmoid for the face: zygomatic, mandible,

maxillae, nasal, vomer, turbinate, lacrimal, palatine

for the neck: cervical vertebrae for the shoulder girdle: clavicle,

scapula, humerus for the chest: sternum

the position of the head, face, neck, chest and shoulder girdle bones

the position of the face, neck and shoulder muscles

how the natural ageing process affects facial skin and muscle tone

the composition and function of blood and lymph and its role in improving skin and muscle condition

those contra-indications requiring medical referral and why (eg bacterial – impetigo; viral – herpes simplex; fungal – tinea; systemic medical conditions; conjunctivitis, severe skin conditions and eye infections; acne, boils, herpes zoster and warts, parasitic infection such as pediculosis and scabies)

those contra-indications which restrict treatment and why (eg recent scar tissue, eczema, psoriasis, hyper-keratosis, skin allergies, cuts, abrasions, bruising, styes)

how to adapt facial techniques for male and female clients

how environmental and lifestyle factors affect the condition of the skin

the recommended frequency of treatments the range and uses of products available

for facial treatments the reasons for and benefits of: cleansing

the skin, exfoliating the skin, toning the skin, warming the skin, applying massage, applying masks and skin care products


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the effects of massage techniques on the skin, muscle and underlying structures

the different types of masks and their effects on the skin

how to identify erythema and its causes possible contra-actions which may occur

during the facial treatment and how to deal with them (eg excessive erythema, irritations)

products for home use that will be benefit the client and those to avoid and why

Unit B5: Enhance the Appearance of Eyebrows and Eyelashes

how to carry out a skin sensitivity test and why it should be conducted

how to interpret the results of a skin sensitivity test

how to measure the eyebrow for shaping treatments

the shape and proportions of the eyebrow in relation to facial features and shape

the recommended time intervals between eyebrow shaping treatments

the reasons why soothing the eyebrow area may be necessary during treatment and how this is achieved

the types of soothing agents available and their effect on the eye area and the precautions necessary to avoid harm

how to maintain and care for tweezed eyebrows

how the colour characteristics of the client’s hair can affect the timing for tint development

how oxidisation affects the shelf life of tint and at what point in the tinting process the tint should be mixed

the factors that prevent the tinting process from working

the factors that prevent artificial lashes adhering

the maintenance and care requirements for artificial lashes


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those contra-indications requiring medical referral and why, including severe skin conditions and eye infections

those contra-indications which prevent treatment and why (eg conjunctivitis, bacterial infections, inflammation of the skin, eye diseases and disorders, bruising, allergies to tint adhesives and solvents)

the action to take if tint adhesive or solvent enters the client’s eye

how to identify erythema and its causes the possible contra-actions resulting from

lash and brow treatments and how to deal with them (eg allergies)

Unit B6: Carry Out Waxing Services

why minors should not be given treatments without informed and signed parental or guardian consent

the type of personal protective equipment that should be available and used by yourself

why it is important to use personal protective equipment

what is contact dermatitis and how to avoid developing it when carrying out waxing treatments

the importance of questioning clients to establish any contra-indications to waxing treatments

why it is important to record client responses to questioning

the legal significance of client questioning and recording clients’ responses

the structure of the skin (ie the layers of the epidermis, the dermis, the subcutaneous layer, the hair follicle, the hair shaft, the sebaceous gland, arrector pili muscle, sweat gland, blood and lymph vessels and sensory nerve endings) and differences in the structure of the skin for the different client groups



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the structure of the hair the basic principles of hair growth (ie

anagen, catagen, telogen) the types of hair growth (including terminal

and vellus) those contra-indications requiring medical

referral and why (eg severe and infectious skin conditions, diabetes and severe varicose veins)

those contra-indications that will prevent treatment but will not require medical referral and why (eg thin and or fragile skin, scar tissue under six months old, certain medication such as steroids, heat rash, sunburn, known allergies to products and ingredients such as rosin found in sticking plasters and wax)

those conditions which restrict treatment and why (eg diabetes, moles, infected ingrowing hairs, skin tags, medication)

how to recognise and deal with the contra-actions that can occur as a result of waxing treatments (eg bruising, blood spots, abrasions, broken hair, histamine (allergic) reaction, excessive erythema, excessive and diminished regrowth)

the suitability of specific products for certain hair types

the precautions which need to be taken when removing hair around conditions which restrict the treatment

the advantages, disadvantages and limitations of facial waxing treatment and suitable alternative facial hair removal treatments

other methods of hair removal (eg tweezing, shaving, depilatory creams, electrical depilatory, threading, abrasive mitts, epilation, intensive pulse light, laser) and the effect of these methods on the waxing process


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Unit B7: Carry out Ear Piercing

the external structure of the ear, including the pinna, lobe, cartilage and cartiligenous tissue

the dangers associated with piercing cartilage and other areas of the body

those contra-indications that prevent treatment and require referral to a general practitioner and why (eg systemic medical conditions, serious localised skin infections and ear lobe infections etc)

those contra-indications that restrict treatment and why (eg previous ear piercings, scar tissue)

the importance of and reasons for not naming specific contra-indications when referring clients to a general practitioner

the action to take in the event of ear lobe piercing gun malfunction

the range and uses of aftercare products the risks associated with ear lobe piercing

if treatment advice is ignored the reasons why one pair of studs should

be fitted at a time why ear studs have to be left in place for

the recommended time and the effects of premature removal

Unit B8: Provide Make-up Services

the issues surrounding the delivery of make-up services to minors

how to prepare and correctly position the client for optimum make-up application and the importance using seating at the correct height

the structure of the skin (ie the layers of the epidermis, the dermis, the subcutaneous layer, the hair follicle, the hair shaft, the sebaceous gland, arrector pili muscle, sweat gland, blood and lymph vessels and sensory nerve endings)



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how to recognise the skin types listed in the range

how to recognise the following skin conditions: sensitive, dehydrated, broken capillaries, pustules, papules, open pores, dark circles, hyper pigmentation, hypo pigmentation, sun damaged, scarring and erythema

the factors that affect the skin ageing process

how environmental and lifestyle factors affect the condition of the skin

those contra-indications requiring medical referral and why (eg bacterial – impetigo; viral – herpes simplex; fungal – tinea; systemic medical conditions; conjunctivitis, severe skin conditions and eye infections; acne, boils, herpes zoster and warts, parasitic infection such as peduculosis and scabies)

those contra-indications which restrict the service and why (eg recent scar tissue, eczema, hyper-keratosis, skin allergies, bruising, styes, watery eyes)

possible contra-actions which may occur during the make-up service and how to deal with them (eg excessive perspiration, adverse skin reactions, watery eyes, excessive erythema)

how to identify erythema and its causes how lighting affects the perception of

colour and its influence on the effect of make-up

the reasons for matching lighting with the occasion for which the make-up will be worn (eg bridal make-up rehearsal in daylight)


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Unit B10: Enhance Appearance Using Skin Camouflage

the importance of allowing the client to indicate the area requiring camouflage

why it is important never to assume the area to be camouflaged

the questioning and listening skills you need in order to find out information

the importance of avoiding intrusive questioning techniques

the importance of recognising different skin types and characteristics

the photosensitivity of skin and how it differs in different skin groups (ie the Fitzpatrick Classification System)

the causes and appearance of skin conditions likely to need skin camouflage (eg hypo-pigmentation such as vitiligo, stretch marks; hyper-pigmentation such as melasma, age spots; and erythema such as rosacea and thread veins)

principles of colour theory (eg complementary colours)

the importance of understanding when it may be necessary to apply a complementary colour prior to the skin match

the importance of testing for a colour match on a small area

attributes and limitations of products (eg appearance of applied products under different circumstances such as titanium dioxide and iron oxide in flash photography and on skin)


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Unit N2: Provide Manicure Services

the types of conditions and disorders that may contra-indicate the service and why (eg fungal, bacterial, viral and parasitic infections to the skin and nails, severe nail separation, severe eczema, psoriasis and dermatitis)

the types of conditions and disorders that may restrict the service and why (eg minor nail separation, minor eczema, psoriasis and dermatitis, severely bitten or damaged nails)


how to identify treatable nail and skin conditions (eg weak, dry, brittle and ridged nails; dry, split and overgrown cuticles)

the bones of the hand and lower arm the muscles of the lower arm and hand the blood circulation to the lower arm and

hand the structure of the nail unit (ie the nail

plate, nail bed, matrix, cuticle, lunula, hyponychium, eponychium, nail wall, free edge, the lateral nail fold)

the process of nail growth (ie nail formation, growth rate, factors affecting growth, the effects of damage on growth, nail thickness)

the structure and function of the skin (ie dermis, epidermis, subcutaneous layer, appendages)


how to adapt manicure service to suit a male client

the benefits and effects of the hand and nail treatments in the range

the features and benefits of manicure products

the effects of massage techniques on the nails, skin, muscles and underlying structures


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the different types of massage mediums and when they should be used

the reasons for applying base and top coat and the consequences of not doing so

possible contra-actions which may occur during or after the manicure service

Unit N3: Provide Pedicure Services

the types of conditions and disorders that may contra-indicate the service and why (eg fungal, bacterial, viral and parasitic infections to the skin and nails, severe nail separation, severe eczema, psoriasis and dermatitis, infected ingrowing toenails)

the types of conditions and disorders that may restrict the service and why (eg bunions, corns, callouses, damaged nails and varicose veins)


how to identify treatable nail and skin conditions (eg discoloured, dry, brittle, ridged and thickened nails; overgrown cuticles)

the bones of the foot and lower leg the muscles of the lower leg and foot the blood circulation to the lower leg and

foot the structure of the nail unit (ie the nail





how to adapt pedicure service to suit a male client

the benefits and effects of the foot and nail treatments in the range


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the features and benefits of pedicure products

the effects of massage techniques on the nails, skin, muscle and underlying structures



possible contra-actions which may occur during or after the pedicure service

Unit S1: Assist with Spa Operations

your responsibilities under current Control of Substances Hazardous to Health (COSHH) Regulations for the correct use and storage of chemicals required for spa treatments

what is contact dermatitis and how to avoid developing it when carrying out the maintenance of spa treatment areas

the possible dangers of chemical and equipment misuse

the recommended operating temperatures and humidity levels for wet and treatment areas

why it is important to maintain standards of hygiene and the principles of avoiding cross-infection

how to test and interpret results of water and chemical concentrations

the ideal operating temperatures for wet area equipment and how to accurately take temperature readings

the main types of air and waterborne infections that can affect spa environments and clients

the cleaning regimes which must be used in spa work areas to avoid the spread of infection and the nature of air and waterborne infection

the possible contra-actions which can occur during water, temperature and spa treatment sessions (including feeling faint, feeling nauseous, skin irritation and headaches) and how to deal with them


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B34: Provide Threading Services

the importance of using a new piece of thread on each facial area

the structure and function of the skin and hair (ie the layers of the epidermis, the dermis, the subcutaneous layer, the hair follicle, the hair shaft, the sebaceous gland, arrector pili muscle, sweat gland, blood and lymph vessels and sensory nerve endings)

the basic principles of hair growth (ie anagen, catagen, telogen)

causes of hair growth (ie topical, congenital, systemic)

the contra-indications that would prevent the service and why, eg contact lenses, contagious skin conditions, recent scar tissue, sunburn, eye infections, skin allergies

the conditions which restrict the service and why, eg moles, skin tags

how to recognise and deal with the contra-actions that can occur as a result of threading services eg blood spots, abrasions, allergic reaction, excessive erythema

the importance of using a thread that is specifically designed for threading

the advantages and disadvantages of threading

the importance of performing safe, quick and effective techniques

the importance of adapting the threading techniques to suit male client requirements eg removing external hair on ears and nose


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other methods of hair removal (eg tweezing, shaving, depilatory creams, electrical depilatory, abrasive mitts, light based hair reduction, waxing, electrical epilation) and the effect of these methods on the threading service

aftercare requirements for threading services and why these are important eg avoidance of heat and friction, use of perfumed, chemical based and make-up products


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APPENDIX 1D

Occupational Expertise Requirements for Beauty and Spa Therapy Assessors and Verifiers

1 Introduction 1.1 As the Standards Setting Body for the hair and beauty sectors, Habia

is responsible for defining the occupational expertise requirements for assessors and verifiers in consultation with employers, centres and Awarding Bodies. The assessor and verifier occupational expertise requirements for the Beauty Therapy and Spa Therapy NVQs and SVQs are shown below.

1.2 Please note that these requirements will take effect from 1 August 2010 and will apply to all assessors and verifiers. This version dated March 2009 supersedes all previous versions.

1.3 Please note all assessors and verifiers still working with the existing standards will continue to use and follow the August 2007 Assessment Strategy requirements.

2 Assessors 2.1 From 1 August 2010 all new Beauty Therapy assessors must:

2.1.1 hold EITHER the Level 2 and/or 3 Beauty Therapy NVQs/SVQs or equivalent* plus sufficient relevant post qualification industrial experience that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to assess

OR substantial operational experience** that is current and

appropriate to the unit(s) of NVQ/SVQ they are intending to assess

2.1.2 hold Units D32 and D33*** to assess the complete Beauty Therapy NVQs/SVQs (those work based assessors only required to make and record observations may hold just D32)

OR hold or be working towards Unit A1*** if carrying out all

forms of assessment OR hold or be working towards Unit A2 if only carrying out

observations in the workplace.


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2.2 From 1 August 2010 all new Spa Therapy assessors must: 2.2.1 hold EITHER the Level 3 Spa Therapy NVQ/SVQ or

equivalent* plus sufficient relevant post qualification industrial experience that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to assess


appropriate to the unit(s) of NVQ/SVQ they are intending to assess

2.2.2 hold Units D32 and D33*** to assess the complete Spa Therapy NVQ/SVQ (those work based assessors only required to make and record observations may hold just D32)

OR hold or be working towards Unit A1*** if carrying out all

forms of assessment OR hold or be working towards Unit A2 if only carrying out

observations in the workplace. 2.3 From 1 August 2010 all existing Beauty Therapy assessors (as

defined in 2.1 above) holding just the Level 2 Beauty Therapy NVQ/SVQ will only be able to assess the Level 2 Beauty Therapy NVQ/SVQ. They will not be eligible for internal verifier or external verifier roles.

3 Internal verifiers 3.1 From 1 August 2010 all Beauty Therapy and Spa Therapy

internal verifiers must: 3.1.1 hold the Level 3 Beauty Therapy or Level 3 Spa Therapy

NVQs/SVQs or equivalent* plus sufficient relevant post qualification industrial experience that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to internally verify


appropriate to the unit(s) of NVQ/SVQ they are intending to internally verify and

hold Unit A1 or Units D32 and D33 *** and hold Unit D34 or hold or be working towards Unit V1 have sufficient experience of assessing Beauty Therapy or

Spa Therapy NVQs/SVQs.


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4 External verifiers 4.1 From 1 August 2010 all Beauty Therapy and Spa Therapy

external verifiers must: 4.1.1 hold the Level 3 Beauty Therapy or Level 3 Spa Therapy

NVQ/SVQ or equivalent* plus sufficient relevant post qualification industrial experience that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to externally verify


appropriate to the unit(s) of NVQ/SVQ they are intending to externally verify and

4.1.2 hold Unit A1 or Units D32 and D33*** and 4.1.3 hold D35 or hold or be working towards Unit V2 and are

strongly advised to hold Unit V1 or D34 4.1.4 have sufficient experience assessing and/or internally

verifying Beauty Therapy or Spa Therapy NVQs/SVQs.

5 Assessors and verifiers for non-technical units who are not beauty therapists and spa therapists

5.1 There are several units in the NVQs/SVQs that cover generic skills, assessed in a beauty or spa therapy context. Some centres use assessors and verifiers from other occupations to assess and verify these.

5.2 ENTO Units HSS1 and HSS3, ICS Unit 10, SFEDI Units BD1 and BI2, Skillset Units HM1, HM6, HM7 and HM19 have been imported into the Habia standards for beauty and spa therapy. Assessors of these units must meet the requirements laid down by these Standards Setting Bodies in their own Assessment Strategies.

5.3 Non-technical beauty and spa therapy Habia units: the same criteria as for assessors and internal verifiers who are beauty therapists will apply, inserting the relevant NVQ/SVQ or equivalent qualification or experience and the relevant occupational area. This does not apply to external verifiers who will always be beauty or spa therapists for the Habia units. For the sake of clarification, beauty and spa therapy units cannot be internally verified by non-beauty or spa therapists.


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i) Occupational expertise requirements for assessors who are not beauty or spa therapists

Non-Beauty or Spa Therapy assessors must have the relevant Level 2 and Level 3 NVQs/SVQs plus sufficient relevant industrial experience or substantial operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to assess. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. Assessors will only be able to assess those units in which they have formally demonstrated their competence or have shown evidence of operational experience.

For NVQs, UKCES requires that assessors hold Unit A1 or A2 (if just recording observations) OR Unit D32 and/or Unit D33. New assessors must have a clear action plan for achieving Unit A1 and/or Unit A2 within eighteen months of beginning assessment duties. Assessment decisions by assessors who are still working towards certification must be supported by an assessor or verifier who has gained certification. This can be achieved by checking a sample of assessment decisions. For SVQs, SQA Accreditation requires that assessors be

occupationally competent and must hold Units A1 and/or A2***, OR hold D32 and/or D33.

Please note that Habia generally requires assessors hold or are working towards Unit A1 OR hold D32 and D33. In addition, in this case where the assessor does not have a beauty therapy or spa therapy background, then she/he must have obtained a working knowledge of the beauty therapy or spa therapy industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon or spa.

ii) Occupational expertise requirements for internal verifiers who are not beauty therapists or spa therapists.

Non-beauty or spa therapy internal verifiers must have the relevant Level 3 NVQ/SVQ plus sufficient relevant industrial experience or substantial operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to internally verify. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. They must also have at least sufficient experience of assessing the relevant NVQs/SVQs or relevant units.

For NVQs, UKCES requires that internal verifiers hold Unit V1 or D34 and, it is recommended, also hold Unit A1 or D32 and D33. New internal verifiers must have a clear action plan for achieving Unit V1 within eighteen months of beginning internal verification. Without an appropriately qualified internal verifier, the centre must understand that it cannot submit claims for certification to the Awarding Body. For SVQs, SQA Accreditation requires that internal verifiers be

occupationally competent and must hold or be working towards Unit V1 OR hold D34. Unit A1 or D33 is also desirable.***


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Please note that Habia requires all internal verifiers hold Unit A1 or D32 and D33*** and hold D34 or hold or are working towards V1. In addition, in this case where the internal verifier does not have a beauty or spa therapy background, then she/he must have obtained a working knowledge of the beauty therapy or spa therapy industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon or spa.

In this case where assessors and/or internal verifiers do not have a beauty therapy or spa therapy background, then a period of experience in a salon or attending beauty therapy or spa therapy specific event(s) relevant to the units being assessed or verified will help them become more familiar with the requirements of the beauty therapy or spa therapy industries. * Where individuals have qualifications other than the Beauty Therapy or Spa Therapy NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. Assessors will only be able to assess those units in which they have formally demonstrated their competence or have shown evidence of operational experience.

** Substantial operational experience means substantial hands on work served within the beauty therapy or spa therapy industry. This can include time in any role in the beauty therapy or spa therapy industry, for example as a therapist, trainer, lecturer, assessor, verifier or salon manager/owner.


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APPENDIX 1E

Requirements for Continuing Professional Development for Assessors and Verifiers of Beauty and Spa Therapy Technical Units

From 1 September 2001 as a condition of centre approval and continuing centre approval, centres were required to establish an ongoing, fully resourced Staff Development Plan, capable of supporting the Habia CPD requirement. (Preferably such a Staff Development Plan should link to IIP or other formally recognised quality assurance systems.) Assessors and verifiers must be able to demonstrate to the Awarding Body how they keep their beauty therapy or spa therapy technical skills and knowledge up-to-date and to the occupational level at which they are assessing and/or verifying. Continuing Professional Development (CPD) must take place throughout the careers of assessors and verifiers. This must include the completion of a minimum number of hours’ CPD in each 12- month period using activities approved for CPD (see below). The minimum, annual CPD requirement for assessors and verifiers is as follows: A total, minimum requirement for 30 hours’ CPD per annum which does not have to be consecutive. The CPD requirement must be carried out in one or a combination of the types of activities listed below. No activity will carry a ‘double hours’ allowance. ‘Hands on’ delivery of beauty therapy or spa therapy services to fee

paying clients in a commercial salon or spa that can be shown to develop individual skill and knowledge levels

Undertaking technical beauty therapy or spa therapy training that develops new and/or updates existing skills and/or knowledge levels

Further beauty therapy or spa therapy qualification work. The following activities will not count towards CPD: reading the trade press and books listening to tapes and watching videos. (However, the above are recommended for background knowledge to support CPD but are not approved for inclusion in the CPD hours requirement.) Individuals must provide relevant and suitable evidence that CPD has taken place within each 12-month period to be measured from 1 September – 31 August.


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Explanatory notes:

i. Technical beauty therapy and spa therapy training – external and internal workshops and training sessions are eligible.

ii. Commercial salon or spa – this is defined as a salon or spa where the majority of beauty therapists or spa therapists are already qualified and the main function of the salon or spa is not training and assessment. If a training salon or spa in a centre is closed and reopened as a commercial salon or spa, eg during holiday periods, then this is an acceptable location for CPD to be undertaken. If there is any doubt as to the acceptability of the arrangement, guidance should be sought from Habia.

iii. Beauty therapy and spa therapy qualification work – the aim of this option is to encourage assessors and verifiers to gain new skills or to update current ones. Work undertaken for this option must lead to a formally assessed and accredited qualification or unit of an NVQ/SVQ.

A nominal 30 hours has been allocated to the achievement of any beauty therapy or spa therapy unit qualification in any one CPD year. The same unit should not be taken twice during the lifetime of any particular NVQ/SVQ or repeated within any 5-year period.

Other activities may be acceptable for CPD for which prior approval should be gained from Habia.

Calculating CPD hours

a) CPD for existing assessors and verifiers is measured within each 12-month period, taken from 1 September–31 August each year.

b) CPD hours for new assessors and verifiers shall be measured from the date their duties commence.

c) Assessors and verifiers who take leave from assessment or verification duties during any 12-month period will be able to collect CPD pro rata.

d) The CPD hours for part-time assessors and verifiers will be calculated pro rata based on a nominal 37 hour week. However, a minimum of five hours’ CPD in any 12-month period must be carried out by all part-time assessors and verifiers.

For example, an assessor contracted for 7 hours/week: 7 37 x 100 = approx. 20% of a full time assessor. 20% x 30 hours = 6 hours CPD in any 12 month period.

e) A nominal time of 30 hours per NVQ/SVQ unit achieved has been set, regardless of the unit.

f) If you are an assessor and a verifier, you only have to do the minimum of 30 hours’ CPD, not 60 hours.

g) All external verifiers must complete a minimum of 30 hours’ CPD per annum regardless of actual hours worked as an external verifier.


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APPENDIX 1F

Nationally Agreed Maximum Service Times for Beauty Therapy and Spa Therapy NVQ/SVQ Assessment Purposes

The 2010 revised National Occupational Standards (NOS) require that technical services are carried out ‘in a commercially viable time’. To ensure consistent NVQ/SVQ assessment practices, Habia has developed a nationally agreed set of maximum service times for certain, critical services for each level of NVQ/SVQ. These times are shown below.

Note: Specialist treatments may require longer following manufacturers’ instructions.

Range of Service Times for Level 2 Beauty Therapy

The maximum service times quoted below have been developed for NVQ/ SVQ assessment purposes. Please note that the type, depth and breadth of services listed are those described in the Level 2 Beauty Therapy Standards only.

Service (excluding consultation and preparation)

Minutes (Maximum)

1. Facial 60

2. Day make-up 30

3. Evening make-up 45

4. Special occasion make-up (eg bridal) 45

5. Basic manicure 45

6. Basic pedicure 50

7. Eyebrow wax 15

8. Underarm wax 15

9. Half leg wax 30

10. Bikini line wax 15

11. Full leg wax 45

12. Upper lip wax 10

13. Chin wax 10

14. Eyebrow shape 15

15. Eyebrow tint 10


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Minutes (Maximum)

16. Eyelash tint 20

17. Apply a full set of artificial lashes (flares) 20

18. Apply a full set of artificial lashes (strips) 10

19. Apply a partial set of artificial lashes (flares) 10

20. Apply a partial set of artificial lashes (strips) 10

21. Ear piercing 15

22. Make-up lesson 75

23 Threading (eyebrow reshape) 20

24 Threading (upper lip) 10

25 Threading (chin) 10


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APPENDIX 1G

Special Requirements: Intimate Waxing

Owing to the nature of Units B26 and B27 and given the current Child Protection legislation, it is required that both candidates and their clients MUST be 18 years of age and over. It is also required candidates for these units already: hold a nationally recognised waxing qualification AND/OR at least sufficient commercial waxing experience. It is preferred that candidates meet both the above criteria.


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Assessment Strategy for Nail Services NVQs

Key Mandatory Components of the Assessment Strategy

Performance in the workplace, the use of realistic working environments, requirements for a realistic working environment and the use of specific simulated activities

Habia’s approach to External Quality Control of Assessment The requirements for the occupational expertise of External Verifiers,

Internal Verifiers and Assessors. Each of the above is expanded in more detail below.

Performance in the Workplace and Use of Simulations

The Nail Services NVQs/SVQs may be assessed in the workplace and/or an approved ‘realistic working environment’ meeting the criteria set out in Appendix 1A. Habia wishes to make clear its stance on the use of simulated activities and a realistic working environment. The key criterion for allowing the use of simulated activities in the assessment of performance is the rarity of the opportunity to undertake the activities required by the standard of competence. Examples of these activities include: dealing with fire and other emergencies dealing with health and safety activities outside or peripheral to normal

practices client/customer relationships contra-indications/contra-actions. Therefore, a simulated activity is viewed as ‘any structured assessment exercise involving a specific task which reproduces real life situations’. In this it is distinct and separate from the use of an approved realistic working environment as the latter allows the candidate to perform an entire occupational role over an extended period of time, in an environment which as closely as possible replicates the working environment and involves real work on real clients drawn from members of the public. Habia considers evidence generated in a realistic working environment meeting the criteria set out in Appendix 1A, as acceptable for the purposes of Nail Services NVQ/SVQ assessment. The use of realistic working environments will be necessary to promote access to assessment for some Nail Services candidates at present. Simulated activities may only be used for Habia developed units where indicated in Appendix 1B. An additional, specific dispensation has been given to schemes operating in HM Prison Service whereby use of replica money is allowed within Unit G4 (Fulfil salon reception duties) to prevent barriers to access caused by prison rules on cash usage.


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In addition to this, internal telephone systems can be used to cover Range 2 in particular by telephone. However, this cannot be done as a simulated activity and cannot be used within a role-play situation. The internal telephone system must be a permanent fixture and not set up for role-play activities. The Institute of Customer Service (ICS) has given a special dispensation for the ‘imported’ Customer Service unit listed below to be assessed in a Realistic Working Environment (RWE) conforming to Habia’s criteria specified in Appendix 1A: Unit G18 (ICS Unit 10), Level 2: Promote Additional Services or Products

to Clients This dispensation in no way implies that the Customer Service NVQ/SVQ itself can be achieved in an RWE. The dispensation only applies to the imported unit above. As a matter of policy, Habia will work with industry experts and its Awarding Bodies to develop basic Evidence Requirements for use where Nail Services National Occupational Standards are used for NVQ/SVQ purposes.

Approach to Achieving Greater External Quality Control of Assessment

Our strategy to address the above is as follows: An overall 100% achievement rate for the entire underpinning knowledge and understanding specification in the National Occupational Standards should be required of each candidate. Habia requires all Awarding Bodies to develop externally set mandatory question papers to cover critical areas of essential knowledge and understanding within specified units for the Nail Services Levels 2 and 3 NVQs/SVQs. These units and the critical areas of knowledge have been detailed in Appendix 1C for Nail Services units. All mandatory question papers should be internally marked by assessors using answer and/or marking guides supplied by the Awarding Body. A minimum of two differently designed sets of questions and associated answer guides should be provided for all mandatory, designated areas of questioning. For externally set mandatory question papers, a 70% achievement rate must be attained under formal, ‘closed book’ assessment conditions, to avoid the necessity of a resit of the complete paper. For those achieving 70% or more, questions answered incorrectly may be reassessed by a variety of means (eg oral questioning, a repeat of the written questions, assignments) to ensure 100% achievement on the mandatory areas of questioning for the units being undertaken. All question and answer sheets must be collected from candidates and securely retained by the centre for internal and external verification purposes. It is expected suitable systems will be in place to prevent copying or plagiarism.


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It is anticipated that Awarding Bodies will make suitable alternative arrangements for those with identified special needs which may preclude them from undertaking written assessments (eg candidates who are identified as dyslexic). It is expected Awarding Bodies will ensure: the design of testing does not discriminate between those taking full

qualifications and individual units that assessment instruments do not directly or indirectly discriminate

against any particular group and ensure equality of opportunity appropriate to employment in the Nail Services industry

that candidates are not expected to repeat questions on knowledge ‘common’ to several units

arrangements are in place for testing to be carried out at a time to meet individual needs and rate of progress

where necessary, suitable arrangements are in place for reassessment of those areas where candidates have been shown to be ‘not yet competent’

suitable arrangements are put in place for those with disabilities affecting their reading and writing capabilities.

Assessment of Essential Knowledge and Understanding Items Outside the Specification for Externally Set Mandatory Question Papers

As a 100% achievement rate is required for the entire Knowledge and Understanding specification for each unit for each candidate, other means such as oral questioning and additional portfolio evidence must be used to demonstrate that all remaining items of underpinning knowledge and understanding have been assessed and achieved satisfactorily. Habia also requires that the Nationally Agreed Maximum Service Times quoted in Appendix 1F are used for assessment purposes for the particular, critical services listed for each level of the Nail Services NVQ/SVQ.

Requirements for the Occupational Expertise of External Verifiers, Internal Verifiers and Assessors

Habia requires that: In addition to the requirements set out by the Regulatory Bodies, Habia specify the appropriate occupational expertise requirements. These requirements have been detailed in Appendix 1D for Nail Services. All Habia Awarding Bodies must comply with these requirements when recruiting and selecting external verifiers and implement the requirements within their current external verifier teams. All Habia Awarding Bodies must ensure their Approved Centres comply with these requirements when recruiting and selecting internal verifiers and assessors and implement the requirements with their current internal verifiers and assessors.


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It is expected that as part of Awarding Body internal quality assurance processes, the qualifications and occupational expertise requirements of all involved in the assessment and verification process will be regularly monitored and recorded. Because of the ever changing nature of the industries Habia represents, it is essential that assessors and verifiers keep their technical skills up-to-date and at an occupational level appropriate to the NVQs/SVQs they are assessing or verifying. All assessors and verifiers must be able to demonstrate to their Awarding Body that they engage in appropriate continuing professional development (CPD) activities. To ensure consistency of approach on this matter across all Awarding Bodies delivering Habia NVQs/SVQs, it is a requirement that all Awarding Bodies implement Habia’s minimum requirements for CPD activities and put systems in place to monitor, record and ensure assessor and verifier achievement against these requirements. These appear in Appendix 1E for Nail Services.


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APPENDICES

Requirements Relating to the Nail Services NVQs

Appendix 1A Nail Services Realistic Working Environment Requirements Appendix 1B Summary of Where Simulated Activities May be Used for

Assessment of Habia Developed Units Appendix 1C Areas Within the Nail Services National Occupational

Standards for Which Mandatory Question Papers Must Be Developed

Appendix 1D Occupational Expertise Requirements for Nail Services Assessors and Verifiers

Appendix 1E Requirements for Continuing Professional Development for Assessor and Verifiers of Nail Services Technical Units

Appendix 1F Nationally Agreed Maximum Service Times for Nail Services NVQ/SVQ Assessment Purposes


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Appendix 1A

Nail Services Realistic Working Environment Requirements

As the Standards Setting Body for the Hair, Beauty and Body Art sectors, Habia is responsible for defining what constitutes a ‘Realistic Working Environment’ (RWE). Habia has set down the following criteria for the assessment location. This will ensure that all candidates are being assessed against the National Occupational Standards in a realistic working environment when not in an actual, commercial workplace. The following criteria must be included as part of centre approval and must be confirmed as being met during the first external verification visit. The criteria must then continue to be met on every subsequent visit. This will ensure that candidates are able to meet commercial needs in the workplace. 1. Assessment centres must develop realistic management procedures

that incorporate a ‘salon image’* and sales and marketing policy to attract the type and number of clients needed to ensure that the requirements of the National Occupational Standards can be achieved.

2. All assessments must be carried out under realistic commercial pressures and on paying clients and not other candidates within the same group. Wherever possible, clients should vary in age and ethnicity so that the requirements of the National Occupational Standards can be achieved.

3. All services that are carried out should be completed in a commercially acceptable timescale. Maximum service times for particular, critical services have been developed by Habia for each Nail Services NVQ/SVQ and are detailed in Appendix 1F. These times should be used for assessment purposes.

4. Candidates must be able to achieve a realistic volume of work. 5. The space per working area conforms to health and safety legislation

and commercial practice. 6. The range of services, professional products, tools, materials and

equipment must be up-to-date and available for use. They must enable candidates to meet the requirements of the National Occupational Standards.

7. A reception area where clients are greeted and general enquiries and appointments can be made by telephone or in person must be available. The reception area must also include a payment facility.

8. A retail facility must be provided with products that relate to the clients’ needs and the services offered.

9. The RWE must take full account of any bye-laws, legislation or local authority requirements that have been set down in relation to the type of work that is being carried out there.


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10. Candidates must work in a professional manner taking into account establishment requirements such as: i appearance and dress code ii personal conduct iii hygiene iv reliability v punctuality.

11. Candidates are given workplace responsibilities to enable them to meet the requirements of the National Occupational Standards.

*The use of the word ‘salon’ is not intended to deny access to the Nail Services qualification if you deliver services in other locations (eg hospitals, care centres, etc). It refers to any place where professional services are carried out. However, the location must meet health and safety requirements for Nail Services.


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APPENDIX 1B

Summary of Where Simulated Activities May Be Used for Assessment of Habia Developed Units

Simulated activities may be used for the following, if naturally occurring performance evidence is not available:

Level 2 Unit G4: Fulfil Salon Reception Duties, Outcome 4

‘Methods of Payment’ Range Variables: ‘cash equivalent’, ‘cheque’ and ‘payment card’ methods of payment. ‘Payment Discrepancies’ Range variables. A special dispensation will continue to exist which allows the use of artificial money in HM Prisons.


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APPENDIX 1C

Areas Within the Nail Services National Occupational Standards for Which Mandatory Written Question Papers Must Be Developed

As a minimum requirement, Awarding Bodies are required to develop appropriate question papers to cover the areas of Knowledge and Understanding listed below. A written paper must be produced for each technical unit. It is also recommended that a separate written paper be produced to cover the anatomy and physiology across all of the units in each qualification to prevent repetition. Appropriate written question papers must be available for the Nail Services NVQs/SVQs at Levels 2 and 3.

Nail Services Level 2: Areas of Knowledge Within Units Requiring Mandatory Written Questions


Unit N2: Provide Manicure Service

the types of conditions and disorders that may contra-indicate the service and why (eg fungal, bacterial, viral and parasitic infections to the skin and nails, severe nail separation, severe eczema, psoriasis and dermatitis)

the types of conditions and disorders that may restrict the service and why (eg minor nail separation, minor eczema, psoriasis and dermatitis, severely bitten or damaged nails)


how to identify treatable nail and skin conditions (eg weak, dry, brittle and ridged nails; dry, split and overgrown cuticles)

the bones of the hand and lower arm the muscles of the lower arm and hand the blood circulation to the lower arm and

hand the structure of the nail unit (ie the nail



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how to adapt manicure service to suit a male client

the benefits and effects of the hand and nail treatments in the range

the features and benefits of manicure products




possible contra-actions which may occur during or after the manicure service


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Unit N3: Provide Pedicure Service

the types of conditions and disorders that may contra-indicate the service and why (eg fungal, bacterial, viral and parasitic infections to the skin and nails, severe nail separation, severe eczema, psoriasis and dermatitis, infected ingrowing toe nails)

the types of conditions and disorders that may restrict the service and why (eg bunions, corns, callouses, damaged nails and varicose veins)


how to identify treatable nail and skin conditions (eg discoloured, dry, brittle, ridged and thickened nails; overgrown cuticles)

the bones of the foot and lower leg the muscles of the lower leg and foot the blood circulation to the lower leg and

foot the structure of the nail unit (ie the nail

plate, nail bed, matrix, cuticle, lunula, hyponychium, eponychium, perionychium, free edge, the lateral nail fold)




how to adapt pedicure service to suit a male client

the benefits and effects of the foot and nail treatments in the range

the features and benefits of pedicure products



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possible contra-actions which may occur during or after the pedicure service

Unit N4: Carry out Nail Art Service

the different natural nail shapes you are likely to come across during nail art services (eg hook, spoon and fan)

the different types of nail art products and their use

the different types of tools and how to use them

the limitations on the application of nail art designs due to the condition of clients’ nails

the maintenance requirements for nail art designs

how to safely and effectively remove nail art designs

products for home use that will benefit the client

the contra-actions that could occur after nail art services and what advice to give to clients


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Unit N5: Apply and Maintain Nail Enhancements to Create a Natural Finish

the structure of the nail unit (ie nail plate, nail bed, matrix, cuticle, lunula, hyponychium, eponychium, perionychium, free edge, the lateral nail fold)

the contra-actions which may occur during or after the service and how to deal with them: allergic reactions,overexposure and exo-thermic reaction, bacterial infections, nail separation, lifting of product, premature loss of extension



how different natural nail shapes you are likely to come across during Nail Services and how this can affect your service plan

the key differences between UV gel, liquid and powder and wrap nail enhancement systems

the advantages and disadvantages of each nail enhancement system

the factors that influence the choice of nail enhancement services

how the incorrect application and removal of nail enhancements can damage the natural nails and surrounding soft tissue

the importance of using the correct methods and techniques to avoid overexposure

the techniques for repairing natural nails, including splits, cracks, flaking and breakages

the techniques for repairing nail enhancements including lifting, cracking, premature loss and discolouration

recommended intervals between nail enhancement services

how to deal with accidental damage


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APPENDIX 1D

Occupational Expertise Requirements for Nail Services Assessors and Verifiers

1 Introduction 1.1 As the Standards Setting Body for the hair and beauty sectors, Habia

is responsible for defining the occupational expertise requirements for assessors and verifiers in consultation with employers, centres and Awarding Bodies. The assessor and verifier occupational expertise requirements for the Nail Services NVQs and SVQs are shown below.

1.2 Please note that these requirements will take effect from 1 August 2010 and will apply to all assessors and verifiers. This version dated March 2009 supersedes all previous versions.

1.3 Please note all assessors and verifers still working with the existing standards will continue to use and follow the August 2007 Assessment Strategy requirements.

2 Assessors 2.1 From 1 August 2010 all new Nail Service assessors must:

2.1.1 hold EITHER the Level 2 and/or 3 Nail Services NVQs/SVQs or equivalent* plus sufficient relevant post qualification industrial experience that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to assess


appropriate to the units(s) of NVQ/SVQ they are intending to assess.

In addition they should undertake and achieve, within 18 months, the current Nail Services L2 and or L3 NVQ/SVQ appropriate to the unit(s) they are intending to assess.

2.1.2 hold or be working towards Unit A1 if carrying out all forms of assessment

OR hold Units D32 and D33 to assess the complete Nail Services

NVQs/SVQs (those work based assessors only required to make and record observations may hold just D32)

OR hold or be working towards Unit A2 if only carrying out

observations in the workplace.


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2.2 From 1 August 2010 all existing assessors holding just the Level 2 Nail Services NVQ/SVQ or equivalent will only be able to assess the Level 2 Nail Services NVQ/SVQ. They will not be eligible for internal verifier or external verifier roles.

3 Internal verifiers 3.1 From 1 August 2010 all Nail Service internal verifiers must:

3.1.1 hold the Level 3 Nail Services NVQs/SVQs or equivalent* plus sufficient relevant post qualification industrial experience that is current and appropriate to the units(s) of NVQ/SVQ they are intending to internally verify


appropriate to the units(s) of NVQ/SVQ they are intending to internally verify, and

3.1.2 hold Unit A1 or Units D32 and D33 and 3.1.3 hold D34 or hold or be working towards Unit V1 3.1.4 have sufficient experience of assessing Nail Service

NVQs/SVQs.

4 External verifiers 4.1 From 1 August 2010 all Nail Service external verifiers must:

4.1.1 hold the Level 2 and/or 3 Nail Services NVQs/SVQs or equivalent* plus sufficient relevant post qualification industrial experience that is current and appropriate to the units(s) of NVQ/SVQ they are intending to externally verify


appropriate to the units(s) of NVQ/SVQ they are intending to externally verify, and

4.1.2 hold Unit A1 or Units D32 and D33 and 4.1.3 hold or be working towards Unit V2 or hold D35 and are

strongly advised to hold Unit V1 or D34 4.1.4 have sufficient experience assessing and/or internally

verifying within Nail Service NVQs/SVQs.

5 Assessors and verifiers for non-technical units who are not nail technicians

5.1 There are several units in the NVQs/SVQs that cover generic skills, assessed in a Nail Services context. Some centres use assessors and verifiers from other occupations to assess and verify these.


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5.2 ENTO Units HSS1 and HSS3, ICS Unit 10, SFEDI Units BD1 and BI2 have been imported into the Habia standards: Assessors of these units must meet the requirements laid down by these Standards Setting Bodies in their Assessment Strategies

5.3 Non-technical Nail Services Habia units: the same criteria as for assessors and internal verifiers who are nail technicians will apply, inserting the relevant NVQ/SVQ or equivalent qualification or experience and the relevant occupational area. This does not apply to external verifiers who will always be nail technicians for the Habia units. For the sake of clarification, Nail Services units cannot be internally verified by non-nail technicians.

i) Occupational expertise requirements for assessors who are not nail technicians

Non-Nail Technician Assessors must have the relevant Level 2 and Level 3 NVQs/SVQs plus substantial relevant industrial experience or substantial operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to assess. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. Assessors will only be able to assess those units in which they have formally demonstrated their competence or have shown evidence of operational experience.

For NVQs, UKCES requires that assessors hold Unit A1 or A2 (if just recording observations) OR Unit D32 and/or Unit D33. New assessors must have a clear action plan for achieving Unit A1 and/or Unit A2 within eighteen months of beginning assessment duties. Assessment decisions by assessors who are still working towards certification must be supported by an assessor or verifier who has gained certification. This can be achieved by checking a sample of assessment decisions. For SVQs, SQA Accreditation requires that assessors be

occupationally competent and must hold Units A1 and/or A2, OR hold D32 and/or D33.

Please note that Habia generally requires assessors hold or are working towards Unit A1 OR hold D32 and D33. In addition, in this case where the assessor does not have a Nail Services background, then she/he must have obtained a working knowledge of the Nail Services industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon.

ii) Occupational expertise requirements for internal verifiers who are not nail technicians

Non-Nail Services internal verifiers must have the relevant Level 3 NVQs/SVQs plus sufficient relevant industrial experience or substantial operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to internally verify. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. They must also have at least sufficient experience of assessing the relevant NVQs/SVQs or relevant units.


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For NVQs, UKCES requires that internal verifiers hold Unit V1 or D34 and, it is recommended, also hold Unit A1 or D32 and D33. New internal verifiers must have a clear action plan for achieving Unit V1 within eighteen months of beginning internal verification. Without an appropriately qualified internal verifier, the centre must understand that it cannot submit claims for certification to the Awarding Body. For SVQs, SQA Accreditation requires that internal verifiers be

occupationally competent and must hold or be working towards Unit V1 OR hold D34. Unit A1 or D33 is also desirable.

Please note that Habia requires all internal verifiers hold Unit A1 or D32 and D33 and hold or are working towards V1. In addition, in this case where the internal verifier does not have a Nail Services background, then she/he must have obtained a working knowledge of the Nail Services industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon.

In this case where assessors and/or internal verifiers do not have a Nail Services background, then a period of experience in a salon or attending Nail Services specific event(s) relevant to the units being assessed or verified will help them become more familiar with the requirements of the Nail Services industry. * Where individuals have qualifications other than the Nail Services NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. Assessors will only be able to assess those units in which they have formally demonstrated their competence or have shown evidence of operational experience.

** substantial operational experience means substantial hands on work served within the Nail Services industry. This can include time in any role in the Nail Services industry, for example as a technician, trainer, lecturer, assessor, verifier or salon manager/owner.


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APPENDIX 1E

Requirements for Continuing Professional Development for Assessors and Verifiers of Nail Services Technical Units

From 1 September 2001 as a condition of centre approval and continuing centre approval, centres were required to establish an ongoing, fully resourced Staff Development Plan, capable of supporting the Habia CPD requirement. (Preferably, such a Staff Development Plan should link to IIP or other formally recognised quality assurance systems.) Assessors and verifiers must be able to demonstrate to the Awarding Body how they keep their Nail Services technical skills and knowledge up-to-date and to the occupational level at which they are assessing and/or verifying. Continuing Professional Development (CPD) must take place throughout the careers of assessors and verifiers. This must include the completion of a minimum number of hours’ CPD in each 12-month period using activities approved for CPD (see below). The minimum, annual CPD requirement for assessors and verifiers is as follows: A total, minimum requirement for 30 hours’ CPD per annum which does not have to be consecutive. The CPD requirement must be carried out in one or a combination of the types of activities listed below. No activity will carry a ‘double hours’ allowance. ‘Hands on’ delivery of Nail Services to fee paying clients in a commercial

salon that can be shown to develop individual skill and knowledge levels Undertaking technical Nail Services training that develops new and/or

updates existing skills and/or knowledge levels Further nails services qualification work. The following activities will not count towards CPD: reading the trade press and books listening to tapes and watching videos. (However, the above are recommended for background knowledge to support CPD but are not approved for inclusion in the CPD hours requirement.) Individuals must provide relevant and suitable evidence that CPD has taken place within each 12-month period to be measured from 1 September — 31 August.


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Explanatory Notes:

i. Technical Nail Services training – external and internal workshops and training sessions are eligible.

ii. Commercial salon – this is defined as a salon where the majority of nail technicians are already qualified and the main function of the salon is not training and assessment. If a training salon in a centre is closed and reopened as a commercial salon, eg during holiday periods, then this is an acceptable location for CPD to be undertaken. If there is any doubt as to the acceptability of the arrangement, guidance should be sought from Habia.

iii. Nail Services qualification work – the aim of this option is to encourage assessors and verifiers to gain new skills or to update current ones. Work undertaken for this option must lead to a formally assessed and accredited qualification or unit of an NVQ/SVQ.

A nominal 30 hours has been allocated to the achievement of any Nail Services unit qualification in any one CPD year. The same unit should not be taken twice during the lifetime of any particular NVQ/SVQ or repeated within any five-year period.

Other activities may be acceptable for CPD for which prior approval should be gained from Habia.

Calculating CPD Hours

a) CPD for existing assessors and verifiers is measured within each 12-month period, taken from 1 September–31 August each year.

b) CPD hours for new assessors and verifiers shall be measured from the date their duties commence.

c) Assessors and verifiers who take leave from assessment or verification duties during any 12-month period will be able to collect CPD pro rata.

d) The CPD hours for part-time assessors and verifiers will be calculated pro rata based on a nominal 37 hour week. However, a minimum of five hours’ CPD in any 12-month period must be carried out by all part-time assessors and verifiers.

For example, an assessor contracted for 7 hours/week: 7 37 x 100 = approx. 20% of a full time assessor. 20% x 30 hours = 6 hours’ CPD in any 12-month period.

e) A nominal time of 30 hours per NVQ/SVQ unit achieved has been set, regardless of the unit.

f) If you are an assessor and a verifier, you only have to do the minimum of 30 hours’ CPD, not 60 hours.

g) All external verifiers must complete a minimum of 30 hours’ CPD per annum regardless of actual hours worked as an external verifier.


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APPENDIX 1F

Nationally Agreed Maximum Service Times For Nail Services NVQ Assessment Purposes

The 2010 revised National Occupational Standards (NOS) require that technical services are carried out ‘in a commercially viable time’. To ensure consistent NVQ/SVQ assessment practices, Habia has developed a nationally agreed set of maximum service times for certain, critical services for each level of NVQ/SVQ. These times are shown below.

Note: Specialist treatments may require longer following manufacturers’ instructions.

Range of Service Times for Level 2 Nail Services

The maximum service times quoted below have been developed for NVQ/ SVQ assessment purposes. Please note that the type, depth and breadth of services listed are those described in the Level 2 Nail Services Standards only.


Minutes (Maximum)

1. Standard manicure 45

2. Standard pedicure 50

3. Nail enhancements – full set 120

4. Nail enhancement maintenance – one colour 90

5. Nail enhancement removal 60

6. Natural nail overlays 75

7. Nail art 30

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