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From The CockpitThe 4th quarter newsletter is our favorite one of the year. On the one hand, it allows us the opportunity to reflect on our accomplishments for the past year, and on the other it causes one to look ahead and plan for the future.
This November once again found us at the National Business Aviation Association’s Annual Convention in Las Vegas, Nevada. The industry’s most important trade show was well attended with record attendance and many new product announcements. The Shell Booth was bustling with activity with over 20 Shell FBOs represented. Sean Tucker and Bob Hoover dropped by each day to sign autographs and talk aviation which only added to this year’s excitement. Their presence coupled with the Yeti Cooler giveaway made this year something special. In addition, we hosted Shell FBOs, corporate flight departments, and other aviation enthusiasts at the House of Blues Wednesday night of the convention. Boogie Nights provided live entertainment throughout the evening.
Next month we look forward to seeing everyone at yet another NBAA event – the Schedulers and Dispatchers Conference held in Tampa, Florida January 20 – 22, 2016. We are excited to have a record 30 Shell FBOs in Shell Row. This year our theme for Shell Row is “A Girl’s Best Friend.” The Shell team looks forward to seeing everyone at the show.
Lastly, we would like to thank you for your business and wish everyone happy holidays. Without your continued support we would have never made it forty years in business and grown the Shell network to over 500 FBOs.
Fly Safe!
Buddy StallingsRobbie StallingsEastern Aviation Fuels
Quick TurnEastern Aviation Fuels • Quarterly Newsletter • 4th Quarter 2015
2FBO News
CFM Reopens Nashville FBO After Major RemodelCorporate Flight Management, located at the John C. Tune Airport, JWN, has re-opened after a sixty day closure due to airport improvements.
This was a three phase project that began in 2013 designed to improve the functionality of the airport and FBO. The project included the completion of the north end RSA extended to 1000 feet and extending the runway an additional 500 feet. The RSA at the south end of the runway was extended by 750 feet and includes an Engineered Material
Arresting System (EMAS).The JWN EMAS installation is the 99th EMAS installation in the world. The function of an EMAS is to help stop an aircraft that overruns the runway by using crushable material that aircraft tires sink into which results in deceleration.
While the airport was closed the FBO underwent a major facelift.
“CFM’s JWN FBO has been totally redesigned to suit the growing needs of Nashville’s top GA airport. With a sleek lobby, outstanding new amenities, and
a location less than five minutes from downtown it offers the most comfortable and convenient option for private aircraft. We are very excited for the new location and proud to be able to welcome GA travelers to the city we have called home for 33 years,” says the FBO’s Vice President of Commercial Operations, Sam Wolf.
For more information on how CFM can serve your aviation needs please visit: www.flycfm.com or call 615.350.5000.
Welcome New FBOs
FBO Name Airport IATA City State
Aviation Training & Technology Christian County Airport HVC Hopkinsville KY
Baton Rouge Jet Center Baton Rouge Metropolitan BTR Baton Rouge LA
Calhoun Gordon Co Airport Tom B. David Field CZL Calhoun GA
CTI Services Millington Regional Jetport NQA Millington TN
City of Wharton Wharton Regional Airport ARM Wharton TX
Fly Arkansas Clinton National Airport LIT Little Rock AR
Gadsden Airport Authority Gadsden Municipal Airport GAD Gadsden AL
Mena Air Center Mena Intermountain Municipal MEZ Mena AR
Talon Air Republic Airport FRG Farmindale NY
3FBO Showcase
Talon Air Brings Competition to FRGOpening its doors earlier this year to its FBO complex, Talon Air is the newest FBO on the field at Republic Airport in Farmingdale, New York. With the addition of the FBO to its established charter, aircraft management, and maintenance operation, Talon Air is now the only all-encompassing service center for corporate and general aviation at FRG.
“Our mission has always been to
provide our customers with the highest level of convenience and service,” said Adam Katz, founder of Talon Air. “Becoming an FBO is a goal we have worked toward for many years because it will lower costs,
create greater access to our charter, maintenance, and management services, as well as increase the number of air travelers coming to and from Republic Airport.”
The FBO located at Talon Air’s headquarters features two 30,00 square-foot hangars, over 33,000 square-feet of guest and office
space and maintenance facilities including the only FAA approved Part 145 Maintenance Service Center located at FRG. There are three acres of ramp space and a new 90,000 gallon fuel farm. The addition of refueling capabilities should bring long overdue savings to both transient and Talon Air clients.
To learn more about Talon Air please visit www.talonairjets.com or call 631-881-9520.
Important Dates to Remember
January 19 - 22, 2016 Schedulers & DispatchersTampa, FL
January 28, 2016NBAA Regional ForumWest Palm Beach, FL
February 22 - 24, 2016Leadership ConferenceSan Antonio, TX
April 12 - 14, 2016ABACEShanghai, China
May 3 - 5, 2016Maintenance Mgt ConferenceKansas City, MO
May 6, 2016Business Aviation Tax SeminarWashington, DC
May 24 - 26, 2016EBACEGeneva, Switzerland
June 9, 2016NBAA Regional ForumVan Nuys, CA
September 15, 2016NBAA Regional ForumWhite Plains, NY
4FBO Programs
Upcoming Quality Control Seminars
Spotlight on NATA Safety 1st
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Over the years Eastern Aviation Fuels has chosen partners that provide the best services in the industry. The National Air Transportation Association provides quality training with their on-line Safety 1st program.
Safety 1st is not a replacement for
our free Quality Control Seminars
or the ACE Training program, but a great supplement to these. Our Quality Control team, and all of our Eastern Aviation Fuels staff believe that one can never know to much.
“NATA Safety 1st is a great tool for an FBO to use to educate their staff on the wide variety of aircraft they will handle as a line service tech. This tool will allow personnel to understand how to fuel, tow, and safely service these aircraft. In addition to proper aircraft servicing, this tool has customer service and quality control, supervisor, and deicing training models to better
their understanding of the FBO industry,” says EAF sales rep Byron Gray, a former FBO manager.
If you would like to learn more about pricing or register your staff please reach out to Elly Johnson, 252.633.0066 or [email protected].
April 2016- Portland/Hillsboro, OR September 6, 7, & 8, 2016 Sales Rep: Mick Kendall Sales Rep: Byron Gray Phone: 252.671.9990 Phone: 972.358.6809
June 22, 23, & 24, 2016 - Pine Mountain, GA Topics Covered Include:Sales Rep: Matt Cowan - Helpful fuel tips & facts Phone: 678.333.7256 - SPCC - Transport Driver TrainingAugust 16, 17, 18, 2016 - Greater Milwaukee Area - FAR 139.321 certification Sales Rep: Bill Kovac - Hazmat Shipping CertificationsPhone: 262.902.8682 - 1203 & 1863 Products Only
5In The Know
NBAA 2015
Las Vegas, NV
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Hot Tips:Fuel OrderingDid you know you can order fuel 24 hours a day / 7-days a week
BY PHONEMon.-Fri.: 8:00 am - 11:00 pm (EST)Saturday: 8:00 am - 12:00 pm (EST)Call 1-800-334-5732
AFTER HOURSCall 1-800-334-5732
ON THE WEBwww.shellga.com
PARTS SUPPLYEastern Aviation Fuels carries a full range of supplies and parts for fuel farms as well as refuelers. Our suppliers include:• Gorman-Rupp• Velcon Filters• Gammon Technical Products• Hannay Reels• Betts Valves• OCV• Thiem• Liquid ControlsFor more information or to order, call 1-800-334-5732 and ask for the parts department.
6Quality Assurance
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Refueler Truck DesignCourtesy of the The GAMGRAM No. 66
A refueler truck is a vehicle with a storage tank and the needed equipment to dispense fuel safely to aircraft.
Designed for SafetyTo protect everyone, a refueler has safety systems. A primary safety system is the brake interlock, designed so that the truck cannot be driven when it is engaged refueling an aircraft or when the cargo tank is being loaded at the loading rack. Most trucks have an “emergency brake override” in the cab to allow the truck to be moved in an emergency. Never bypass safety systems.
The Fuel Storage/Cargo TankThe tank on a refueler truck is an expensive part. The weight of the fuel affects the cost of the chassis, so a large capacity adds cost, but a small cargo tank means less refueling ability.
The PumpThe fuel pump is driven either from the transmission (PTO), from a “split shaft” in the middle of the drive shaft or from a hydraulic drive. It is important to not exceed the maximum rated rpm for the pump, and to keep it lubricated properly, follow the manual.
The FilterA refueler truck may have a water absorbing (monitor type) filter or a filter separator. A water absorbing filter collects water in the element media itself, like a baby diaper. A filter separator removes the water and this water must be drained from the vessel sump and a sump water sensor should be present to stop flow if excessive water accumulates. All filters must be rated for aviation fuel, properly maintained and contain the correct, latest Edition approved elements for the flow rate and vessel.
All filters are also equipped with a differential pressure (DP) gauge. An increase in the difference between inlet pressure and outlet pressure (DP) means you have contaminated fuel. Pressure drop is caused by dirt and/or water in a water absorbing type filter and dirt in a filter separator. The gauge should have a shutdown system to stop flow if DP is too high, this must be tested.
Other accessories on a filter are a means to: eliminate air, relieve excessive pressure, and take fuel samples from the flowing system (standard on a jet fuel and optional on avgas trucks) as well as a low point drain.
Sumps and StrainersChecking the tank and filter as well as all strainers is important to look for water, dirt, or anything else that should not be in the system.
Fueling NozzlesRefueling overwing is similar to fueling a car and usually the flow goes into the aircraft above the wing or high on the fuel tank. Automatic nozzles with “hold open” designs are not allowed, because there is too much spill
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Quality Assurancedanger from variations in the aircraft fill connection. It is best to maintain contact between the spout and fill connection at all times.
All nozzles should have a strainer as a last defense against debris getting into the aircraft and to detect deterioration of the inside of the hose.
Pressure and Flow ControlsIf all you do is to fuel overwing, you only need an emergency fuel shutdown system to stop the pump and all valves, but if you refuel underwing, you need pressure controls, a deadman control and likely a rate of flow control. These may be hydraulic, pneumatic or electric, or a combination.
A deadman control is either a handle on an electric cord, a handle on a small deadman hose(s) or the trigger on an overwing nozzle (or similar design). It must be operated to obtain flow. NEVER bypass the deadman control. The deadman control may have a timer control that requires you to quickly release and re-squeeze the deadman control to maintain flow. A timer-type deadman makes “jamming the deadman” virtually impossible.
Flow RateThe maximum flow rate of a truck is determined by the rating of the meter and the filter, with the lowest rating being important. The flow rate printed on the filter vessel is not important, what is important is the current rating of the vessel with the specific elements in it. See your filter supplier for this rating.
Hose ReelsHose is stored on hose reels and must be wound in a neat way to prevent damage and allow the maximum capacity of hose. Rewinding is most common by electrical motor, hydraulic power, or air. The swivel should be properly lubricated and have a grease vent to prevent grease getting into the fuel.
Refueling HoseAll aircraft fueling hose must meet stringent standards. It must NEVER have a wire in it for conductivity (except lift-deck hose). It must meet the EI-1529 standard. Inspection of the hose regularly is very important. Pull the entire hose from the reel regularly and inspect it fully for any sign of cracking, splitting, flat spots, and fabric showing through or bubbles. Turning a hose end-for-end can extend the life of the hose.
Static BondingTo prevent sparks between the aircraft and the truck, a static cable must be provided, usually on a reel for storage. It is important to not only keep this cable and clamp intact and conductive but use it in every refueling. Conductivity is checked between the clamp and the frame of the truck.
Bottom LoadingTo fill a storage tank, you need to make sure the tank is not overloaded. All trucks should have a working high level shutoff with a test feature. This is separate from the fuel farm high level control, if present. Operate this truck mounted “precheck” test feature regularly not only to ensure the high level control works, but to ensure the internal valve in the bottom of the tank works.
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Regional Sales RepresentativesVICE PRESIDENT SALES & MARKETINGMike AllenMobile (919) [email protected]
CUSTOMER SERVICE MANAGERLynn WeyerhaeuserMobile (252) [email protected]
CONTRACT FUEL SALESTracy DanielsMobile (252) [email protected]
CONTRACT FUEL SALESDavid SierzantMobile (912) [email protected]
DIRECTOR OF MARKETINGElly JohnsonMobile (252) [email protected]
DIRECTOR OF QUALITY CONTROLMichael MatternMobile (865) [email protected]
WEST COAST SALESMick KendallMobile (252) [email protected]
DEEP SOUTH SALESMargie JamesMobile (662) [email protected]
ATLANTIC COAST SALESEddie BabbMobile (864) [email protected]
OHIO VALLEY SALESSteve JohnsonMobile (615) [email protected]
MIDWEST SALESBill KovacMobile (262) [email protected]
NORTHEAST SALESSteve TibbettsMobile (401) [email protected]
SOUTHEAST SALESMatt CowanMobile (678) [email protected]
SOUTHWEST/GULF COAST SALESByron GrayMobile (972) [email protected]
FLORIDA SALESJim BloreMobile (954) [email protected]
onlineeasternaviationfuels.com
by phone1-800-334-5732
by fax252-633-3125
Eastern Aviation Fuels
P.O. Box 12327
New Bern, NC 28561
