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Solution BriefEnterprise Asset Management for Clinical
Safety and patient care means clinical equipment that is maintained consistent with manufacturer specification. The ultimate measure of success is better patient outcomes and improved safety. The platform you choose matters. Nuvolo provides a modern, cloud-based alternative to your legacy CMMS solution. Using a structured, hands-on learning process, we also make sure adoption of a new clinical platform is seamless.
Real-Time Reporting & Analytics
• Compliance & Safety
• Single System of Record
• Data Quality & Transparency
• Work Order Management Data
Personalized User Experience
• Mobile
• Dashboards
• Role-Based Access
• Self-Service Portal
Modern, Cloud-Based Platform
• Availability
• Performance
• Security
• Flexibility
Feature-Rich Capabilities
• Mobile-Enabled
• Digital Procedure Checklists
• Active Knowledge
• Integration & Extensibility
Nuvolo Enterprise Asset Management for Clinical enables better patient care, higher service productivity, improved compliance and lower costs.
Clinical asset
management
refined.
Real-Time Reporting & Analytics
It is important for our customers to have simple access to real-time data, reporting and analytics for healthcare technology. We help hospitals make better decisions on productivity, equipment, service contracts and vendor selection. Access to real-time data provides insight into the relative value, safety, performance, reliability and cost of your medical equipment. The result is better, more informed decision making.
Clin
ical
Wor
k O
rder
s Cou
nt
CalibrationTesting
30
25
20
15
10
5
0Corrective
MaintenanceFailed
InspectionMechanical Installation
Preventive Maintenance
Recall Repair TrainingCl
inic
al W
ork
Ord
ers C
ount
Jan 2016
Pending Open Work in Progress Assigned
12
10
8
6
4
2
0Feb 2016 Mar 2016 Apr 2016 May 2016 June 2016
Track work orders by type. Gain valuable insight in just a few clicks.
Compliance & Safety
Robust reporting and analytics are basic requirements for compliance and safety. Proof is needed for joint commission findings to protect your brand, reduce liability and ensuring better patient outcomes. Used as a single source for clinical asset inventory and work order data, Nuvolo helps you meet the highest standards for compliance and safety reporting.
Easily track compliance and safety data.
Single System of Record
Mergers, consolidation and department-based purchases result in multiple, non-integrated platforms. Disparate data and reporting means non-essential equipment and maintenance spend. We manage the entire clinical asset life cycle. Our platform provides operational data, trend reporting, performance data and dashboards. The result is better asset management, less non-essential spend and improved patient outcomes.
Consolidate clinical asset management into one comprehensive solution.
Current state
(1 EAM solution)
Previous state
(13 asset solutions)
Solution 1
Solution 10
Solution 12
Solution 2
Solution 11
Solution 13
Solution 4
Solution 6
Solution 8
Solution 3
Solution 5
Solution 7
Solution 9
Clin
ical
Wor
k O
rder
s Cou
nt
Clinical-WO-PM Compliance (PMs Completed On Time vs Not)
40
25
20
35
30
15
10
5
8
1
5 5
0Mar/2016 Apr/2016 May/2016 June/2016Feb/2016
34
37
30
22
False True
Work Order Management Data
Healthcare providers are upgrading their CMMS with our modern cloud-based platform. Everyday work order management is the richest data capture opportunity for healthcare providers. We make it easy to configure fields, add forms and leverage automation to create simplified data capture. The result is better data quality and enhanced operational and financial decision support.
Data Quality & Transparency
In order to measure service performance, meet joint commission requirements and deliver better equipment uptime, your data availability and quality are important. We make it easy to get the right data into the platform and even easier to visualize and report on it. Our real-time reporting and analytics engine provides a 360-degree view of the operation and overall service performance.
Opening a new work order is as simple as filling out a form. Gain a 360-degree view of your operations.
Modern, Cloud-Based PlatformThe platform you choose matters. Using legacy CMMS means conforming your processes to meet the limitations of the tool. We are built on the world’s leading enterprise cloud platform, with simple, click-to-configure capability. Forms, fields, workflow, dashboards and reporting are created or changed in minutes. The result is an easy-to-use platform that evolves to meet your changing needs.
Self-Service Portal
Inventory Management
Asset Utilization Management
Asset Relationship Management
Automated Procedure Compliance
Asset Cost Management Active Knowledge Base Contract Management
Work Order Management
Automated Work Order Routing
Supplier Collaboration Portal
Automated Data Entry
Mobility and Offline
Access your data from anywhere at any time. Generate reports in a matter of milliseconds.
Availability
Clinical engineering delivers better patient care by ensuring that equipment is safe, compliant and operational. The platform has to be always available. Reliable access is essential for service delivery, equipment uptime and quality patient care. We are built on the world’s leading enterprise cloud platform for unprecedented availability and reliability.
Performance
The performance of your legacy CMMS is limited by the hospital network. Our modern cloud-based platform delivers a high-performance experience from virtually any device with an Internet connection. The traditional constraints of the hospital environment no longer apply. Exceptional performance is our minimum standard.
Task
Cou
nt
Open Items by Escalation
120
60
40
100
80
20
0Overdue Moderate HighNormal
Response time(ms): 3636, Network: 291, server: 982, browser: 2363
Role-based access control protects your data from unauthorized use. Add new fields through a straightforward user interface.
Security
Industry-leading security and compliance is a minimum requirement. Nuvolo understands the importance of protecting data and ensuring only authorized access to the platform. Best-in-class security comes standard with our platform. Our security capabilities are used today by thousands of enterprise customers globally.
Flexibility
Your legacy CMMS is difficult and expensive to modify and new functionality requests from your vendor take forever. Nuvolo makes custom development a thing of the past. Many customers use our platform out of the box, but you can add a new field, change a work rule, modify a form or create a report in just a few minutes. Flexibility comes standard with our universal click-to-configure capability.
AUTHORIZED USERS UNAUTHORIZED USERS
ENTERPRISE DATA
ROLE-BASED ACCESS
VENDORS SUPPLIERS PARTNERS STAFF MANAGERS ADMINS
Personalized User ExperienceOur customers require a simple solution for processing a service request or managing work orders. Our enterprise portal is easy to use for hospital staff and clinical engineers. You can complete service requests in a few clicks and manage work orders on a mobile device while standing next to the equipment you are servicing.
Monitor productivity across your team.
Mobile
Your mobile clinical engineering team can access our platform from anywhere on their tablet or smartphone. We also know that maintenance takes place where there is no reliable access. Nuvolo provides offline work order management. A technician checks out work orders before going offline and then syncs their data once back online.
Dashboards
In just a few minutes you can create dashboards that show productivity, compliance, work order queues, priorities and other service management metrics in a visual format. Individual clinical users or management can create their own personal or team dashboards using charts, graphs, lists, meters and other visual formats.
Our mobile application brings the power of the platform to your portable device. Configure dashboards to display any type of system data.
Role-Based Access
For access control and security reasons, you control who has access to what in the platform. Individuals or teams have different degrees of access all the way down to the field level. We ensure that technicians, hospital staff, suppliers and service providers get access to only what you decide is needed.
Self-Service Portal
We support a personalized user experience through use of our web-based portal. The portal is customer branded with a look and feel that is familiar to the staff and engineering team. Nurses and other staff process service requests in just a few clicks from any device, anywhere in the hospital or campus. The result is less frustration, faster resolution and better outcomes for the team and patients.
Authorized users define or edit roles through this easy-to-use form. The self-service portal puts support tasks at your fingertips.
Feature-Rich CapabilitiesIt’s time to modernize your CMMS. We provide a feature-rich platform to make sure we have you covered. Nuvolo clinical asset management was co-developed by leading healthcare providers. We help our customers be more productive, simplify the service request process, improve equipment safety and uptime and deliver better patient care.
Inventory ManagementActive Knowledge
ManagementData Reconciliation
& Normalization
Analytics & Self-Service Reporting
Dispatch Management Materials Management
Asset Utilization Management
Hazard ManagementParts Inventory &
Transfer Management
Automated Maintenance Scheduling
Intelligent Work Order Routing
Supplier Management
Corrective & Planned Maintenance
Interactive Floor Mapping Work Order Management
Manage work orders on a digital map. The Nuvolo solution for clinical includes all these features and many more.
Mobile-Enabled
Still printing work orders and tethering yourself to a computer? With Nuvolo you can initiate, open, update, submit, check status, view knowledge and close work orders on your mobile device. Scan a bar code, check a part status or read a manual while standing next to the equipment. No coverage is no problem. Manage work orders offline and sync once you are back online. Hospital staff can process a service request from anywhere. Universal mobile capability, on or offline, comes standard with Nuvolo.
Digital Procedure Checklists
For safety and compliance reasons, engineers need to follow manufacturer-specified procedures, especially for planned maintenance. We provide these checklists in digital form within the application. New checklists can be created or updated in just a few minutes. We ensure that tribal knowledge, paper-based checklists and even guesswork are no longer standard processes for services delivery.
Your technicians can access the platform from their mobile devices. Use digital checklists to ensure that maintenance is safe and compliant.
Initiate
Check StatusOpen
View Related Knowledge
Update
Close
Submit
Mobile Work Order Management
Active Knowledge
Clinical engineers need access to the right knowledge. Our platform knows the make, model or device of a clinical asset and auto-populates the work order with the correct knowledge articles, including user manuals, policies, procedures, diagrams and work notes. Active knowledge provides the right information every time to drive better service, lower costs and improved patient outcomes.
Integration & Extensibility
To maximize value and accelerate adoption, our platform integrates with other systems important to clinical engineering. These systems include EHR, parts databases, product and safety recalls, RTLS, ERP, and call center solutions. Our integration and extensibility delivers measurable value to our customers.
The platform automatically includes relevant knowledge resources with the work order. The platform integrates with all essential systems.
Parts Databases Call Center
ERP EHR
Product & Safety Recalls RTLS
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