Eagle Eye VMS Demo - Demo Script Eagle Eye Networks

Eagle Eye Networks Demo ScriptWelcome to the demo script.

INTRODUCTION

Instructions Talking Points Email: [email protected] PW: bettercloudClick ‘Sign in’

-Give brief overview of Eagle Eye Networks

DEMO

Instructions Talking Points Click “Ok” -Mention that this is just a demo account

-No changes that are made will save

[email protected] | +1-512-473-0500Page 1 of 26

mailto:[email protected]

OVERVIEW

Instructions Talking Points At the end of OVERVIEW, click on the KITCHEN camera image

- You can have up to 5 cameras horizontally and as many as you want vertically for scrolling - The system sends two streams of video up to the cloud - The image you are seeing is the “preview video” (explain preview video) - For the full quality live video, [CLICK KITCHEN CAMERA] - Explain each of the menu items (Dashboard thru Notifications)


LIVE VIDEO - KITCHEN

Instructions Talking Points - This is a 1 mp IP Axis camera.

- There is audio on this camera. There is audio available if the camera supports audio - 15 frames/sec - We support the maximum frame rate of the camera


OVERVIEW

Instructions Talking Points Click on the history browser button (small clock in upper right hand corner) for FREIGHT ELEVATOR camera

- The history browser is where you see previously recorded video


HISTORY BROWSER – FREIGHT ELEVATOR

Instructions Talking Points Scroll/drag through previous video. Go to middle of night to see lots of empty space. Play high resolution video Zoom out twice to get 16 images Select “Video” to see the key images which should mostly be of people Click “?” in bottom right and show help file with color

- Preview is always recorded - Bridge does motion detection - Blue is high resolution recording - Light blue is motion - You can set it to different time intervals - You can download video and previews - You can download timelapse of preview - Very fast to locate video of interest - Help files available


LAYOUTS – BREAK AREAS

Instructions Talking Points - On the left, click on “Break Areas” - At the top, click on the blue “Break Areas” and then “edit” - Click on images, drag around

- You can adjust layouts however you want - Different sizes, different order, etc. - Very fast and easy to create layouts


Dynamic Filtering

Instructions Talking Points On the left, click in the Dynamic Search bar Type “fre kit vr” Click the white “+” to save Click cancel after showing save dialgue Click black “x” to clear filter when done You will be taken back to last layout (Break Areas)

- Filter quickly based on camera name, location name, tag, address, or bridge name - note that the number is shown of the filtered result in parenthesis (6 of 64 cameras in blue top left of preview where) - save result as a layout - save result as a filter


LAYOUTS – PAPA MURPHY’S

Instructions Talking Points On the left, click on the layout: Papa Murphy’s -- or type any one of the following words or numbers: papa pizza 620 ranch lakeway 2303 78734 (These are in the name or address)

- This is an analog system, the owners bought a Costco system - Replaced their DVR with Eagle Eye system - 400 k upload, very little bandwidth - Analog cameras have all features including motion settings and alerts - They share their cameras with our demo account, not all of them though


CAMERAS - ENTRANCES

Instructions Talking Points On the left, under Tags, click “entrances” - Tag cameras

- You can have cameras from different locations - Tags are searchable

First Responder

Instructions Talking Points

- Click on “Demo User” in top right

- You can instantly share cameras with designated First Responders


First Responder


- Click on “Demo User” in top right and select Account Settings

- Select the cameras and designate First Responders - First Responders accept the nomination so they can view instantly should the need arise

USERS


- Use GEORGE ADAMS as the example - Click the settings gear next to George Adam’s name

- You can add users easily, it sends them an email to register - Easy to delete users - Complete control of user permissions


USER SETTINGS – ACCESS – GEORGE ADAMS


Click on “Permissions” to show the options - You can temporarily disable a user - Control their access period to the system - You can choose what they can do within the system

USER SETTINGS – CAMERAS – GEORGE ADAMS


- Click on “Cameras” tab at the top - Click on “Kitchen” hold and drag to right

- It’s easy to add and delete access to individual cameras


USER SETTINGS – LAYOUTS – GEORGE ADAMS


- Click on “Layouts” tab at the top - Click on “Common Areas” hold and drag to the left

- You can also choose entire layouts for people to have access to - It’s easy to add and delete access to the layouts


MAP

Instructions Talking Points - On the left, click “maps” - This is a map interface

MAP – CAPITAL FACTORY

Instructions Talking Points - With the mouse cursor over the cameras on Austin, zoom in to the Capital Factory

- Easy to find location and view cameras


- Shortcut: Click “All Floors” in upper right and select “16,” then click

- Search any part of address to see cameras on Dashboard, in layouts, or on map


DASHBOARD – CAMERAS


- On the left, click “dashboard” - This is where you can adjust camera settings - You can see which cameras are online/offline - You can see the history browser button, settings, and open a direct VPN tunnel to a camera


CAMERA SETTINGS – CAMERA – FREIGHT ELEVATOR


Click on the “freight elevator” settings gear - You can see specific details about the camera (for instance, it’s an AXIS M1054) - Add camera tags here

CAMERA SETTINGS – RETENTION – FREIGHT ELEVATOR


Click on the retention tab at the top - Here, you can set the retention for how long you want the cloud data center to keep your video - Each camera can have separate retention


CAMERA SETTINGS – RESOLUTION – FREIGHT ELEVATOR


- Click the retention tab at the top - There are options for both the preview video and the full video recording - This will help with bandwidth management as well - Start with resolution - Then update rate - Explain each of the transmit mode options *always- *background- *on demand-


CAMERA SETTINGS – MOTION – FREIGHT ELEVATOR


Click the name (clicking anywhere on same line as the name puts into “edit” mode)

- Here, you can adjust motion detection regions and alerts for those areas - Bell icon that is green indicates and alert is set


CAMERA SETTINGS – MOTION (EDIT) – FREIGHT ELEVATOR


- Click the yellow plus - Draw a new box, show how easy it is to create motion areas (Add points and move. Double click square points to delete them) - Click the bell icon - Click “Enable” - Click “Alert When” (where it says 24 hours) - Click “alert who”

- Here, there is a box around the elevator which means you can set specific alerts based on motion around that space - You can choose when you want it to send you alerts for motion (for instance, a doorway between the hours of 10 pm – 6 am) - You can choose who you want it to send an alert to - You can also choose a region to disable motion in. For instance, a TV that’s constantly running


CAMERA SETTINGS – MAINTENANCE – POWER CYCLE CAMERA

Instructions Talking Points - Click on Maintenance tab - Explain Power Cycle Camera

- If the camera is on an Eagle Eye Managed PoE Switch, the camera can be power cycled - No need to know which switch or port - You can access switch settings from the Dashboard to see all devices and port status of the switch. Power cycle any or all ports - Save from rolling a truck


DASHBOARD – BRIDGES

Instructions Talking Points - Click yellow plus in top right to add bridge - Click the settings gear next to the bridge

- You can see the cameras shared with you, although you don’t have many permissions on cameras shared with you - You can edit bridge settings here, including bandwidth - Cameras are grouped with the bridge they are attached to

ADD BRIDGE

Instructions Talking Points - Just enter the attach ID and name the

bridge - Adding a bridge is very simple


BRIDGE SETTINGS


Click “Fixed” by Default Transmit Bandwidth Click “?” to open help file if needed to explain the five options for transmit

- You can adjust how much bandwidth you want it to use when transmitting up to the cloud - You can choose when you want it to send video up to the cloud. For example, a coffee shop that has people using its bandwidth in the daytime- you can schedule the transmission up to the cloud for at night - Wide range of options

● % of available -set the percentage of available bandwidth to use as the transmit bandwidth. ● fixed - set a fixed rate for the transmit bandwidth in mbps (megabits per second). This is the rate that the

bridge will transmit full video to the Eagle Eye Cloud. ● minimum bw mode - minimum bandwidth mode overrides any preview transmit settings of cameras and

puts the bridge into "on demand" only mode. Bandwidth will only be used is when a user views layouts, views historic video, or when an image is transmitted as a result of an alert.

● maximum bw mode - the bridge will use the maximum amount it possibly can to transmit video to the Eagle Eye Cloud. Use this option if the bridge is about to purge to allow it to catch up, or if you want to make sure that all video is synchronized daily. Monitor the bridge metrics to insure all video is synchronized to the Eagle Eye Cloud.


DASHBOARD – MANAGED SWITCHES


Type “switch” in the filter bar or scroll all the way to the bottom of the dashboard Click the gear icon for the “Eagle Eye PoE 24 Port - 5th Floor” managed switch

- Managed Switches that are on the same network as a bridge will appear here


DASHBOARD – MANAGED SWITCH - SETTINGS


Explain the managed switch settings. Use the help file if needed. Cancel when finished.

- Name of switch can be changed - You can see the status of each Port what is connected - You can turn power on or off for any port - You can cycle power on all ports at once - You can reboot the switch


ACCOUNT SETTINGS

Instructions Talking Points On top right, click “demo user” and then “account settings”

- Sharing video with 3rd parties is very easy - Great for HOAs/Neighborhood Watches, business complexes - Perfect for police, establishments can share outside video streams with police


SHARING


- Click on a camera, hold and drag to the right

- It’s very simple to add/remove users to share with - Just enter the email of the person you want to share with and they will receive an email allowing them to create an account - If you want to take away their access, just press the trashcan next to their name


Documents

Eagle Eye VMS Demo - Demo Script Eagle Eye Networks