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Dynamics 365 Pricing &
Licensing (Part 3)
17th March 2017
Available Dynamics 365 licensing trainings
Title Date Registration
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Dynamics 365 Pricing & Licensing (Part 3) March 17th Register
Dynamics 365:A Licensing Update
Louise Ulrick
Licensing School
© Copyright Licensing School 2017. All rights reserved. No part of this material may be reproduced without the prior written permission of the copyright owner.
Dynamics 365
Where We’ve Come From…
Enterprise
Task
Self-Serve
Device
Enterprise
Professional
Basic
Essentials
Employee
Self Service
AX ONLINE CRM ONLINE
MDM
PfM
MSE
PSA
FS USDISH
Dynamics 365 Enterprise Licences
Field ServiceSalesCustomer
ServiceProject Service
AutomationPowerApps
Where did they go?
Microsoft Social Engagement
• Functionality included in Plan 1 Apps
Microsoft Dynamics Marketing
• Existing MDM customers can use the product until the end of their subscription
• No sales to new customers from 1 November, 2016
• Recommendation to use Adobe Marketing Cloud
Parature, from Microsoft
• No end of renewals defined for existing customers
• No sales to new customers from 1 November, 2016
Interactive Service Hub
• Functionality included in Team Members licences
Unified Service Desk
• Functionality included in Sales and Customer Service Apps
SMB Offer for New Customers
The Offer• Enterprise Edition:
• Sales + Customer Service: $65
• Sales: $40
• Team Members: $5
The Dates• NOW to the launch of Dynamics 365 for
Sales, Business Edition/Dynamics 365 for Customer Service, Business Edition
The Limits• Seat maximums:
• 50 for Sales + Customer Service
• 25 for Sales
• 150 for Team Members
The Rules• Only available through CSP
• Renewable for up to 3 years
• No tiered pricing
• No dual-use rights
Dynamics 365 for Sales, Enterprise edition (SMB Offer)
Dynamics 365 for Sales and Customer Service, Enterprise edition (SMB Offer)
Dynamics 365 for Team Members, Enterprise edition (SMB Offer)
PowerApps and Flow
Dynamics 365 Enterprise Licences
Field ServiceSalesCustomer
ServiceProject Service
AutomationPowerApps
Connect to
Common Data Service
or existing systems and
data sources
Microsoft PowerApps is a service for creating and
using custom business apps across platforms
Build apps, forms, and
workflows without
writing code
Publish apps
instantly for web
and mobile
Top FAQs and their answers10
1 2 3 4 5 6 7 8 9 10
1
2 3 4 5 6 7 8 9 10
How does SA renewal work on CRM Server CALs?
SA Migration Rights
Page 18, December 2016 Product Terms
1
2 3 4 5 6 7 8 9 10
How does SA renewal work on CRM Server CALs?
2
3 4 5 6 7 8 9 101
Are there downgraderights for the server installation rights?
Licensing Dynamics 365 On-Premises
Per User Per Device
Team Members CAL
Sales CAL
Customer Service CAL
2
3 4 5 6 7 8 9 101
Are there downgraderights for the server installation rights?
2
3
4 5 6 7 8 9 101
Can I buy a single Dynamics 365 CAL and get the server installation rights?
2
3
4 5 6 7 8 9 101
Can I buy a single Dynamics 365 CAL and get the server installation rights?
2 3
4
5 6 7 8 9 101
Do I get server installation rights with Dynamics 365 USLs?
Dynamics 365 On-Premises Use Rights
On-premises
Licensed
with CALs
Licensed
with USLs
2 3
4
5 6 7 8 9 101
Do I get server installation rights with Dynamics 365 USLs?
2 3 4
5
6 7 8 9 101
Where do you get the licence keys for Dynamics Server?
2 3 4
5
6 7 8 9 101
Where do you get the licence keys for Dynamics Server?
2 3 4 5
6
7 8 9 101
Can I mix CRM Online and Dynamics 365 licences on the same tenant?
2 3 4 5
6
7 8 9 101
Can I mix CRM Online and Dynamics 365 licences on the same tenant?
2 3 4 5 6
7
8 9 101
Can a CRM Online customer upgradetheir instances to Dynamics 365?
2 3 4 5 6
7
8 9 101
Can a CRM Online customer upgradetheir instances to Dynamics 365?
2 3 4 5 6 7
8
9 101
Can an EA customer use a Qualified Offer in CSP?
Transition Pricing
• Existing CRM Online Customers at 31 October, 2016 are
eligible for transition pricing to Dynamics 365 at renewal
• Discounts between 20% and 50%
• Look for the “Qualified Offers”
• EA: Dyn365EP1 ShrdSvr ALNG SubsVL MVL QlfdOffer PerUsr
forCRMOLBsc
• CSP: Dynamics 365 Enterprise Edition Plan 1 for CRMOL Basic
(Qualified Offer)
• Plan 1 usual price: $115, Transition Price: $57
OCT 2016
31
2 3 4 5 6 7
8
9 101
Can an EA customer use a Qualified Offer in CSP?
2 3 4 5 6 7 8
9
101
Do From SA and Add-on USLs count towards Tiered Pricing?
2 3 4 5 6 7 8
9
101
Do From SA and Add-on USLs count towards Tiered Pricing?
2 3 4 5 6 7 8 9
10
1
When does a Pricing Tier changein an EA?
Tiered Pricing
What is it?• Pricing with discounts available as the number of licences
increases
Availability• Available for Team Members and Plan 1 SLs
• EA, MPSA and CSP
• Each pricing tier is a different SKU
Rules• The first order which would take the total number of licences into
the next Pricing Tier is all charged at the new Pricing Tier
• EA customers may reduce the lower tier licences at Anniversary and order the total number at the better Pricing Tier
2 3 4 5 6 7 8 9
10
1
When does a Pricing Tier change in an EA?
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