Dubai, UAE - IQPC Financial Officer Head of Service Training . Dubai ... Al Foah Institute ... Commercial Bank International National Bank of Abu Dhabi Commercial Bank of Dubai ...

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  • www.uaecustomerserviceweek.com +971 4 364 2975 enquiry@iqpc.ae

    We have pulled this exclusive list of our past attendees to get a flavor of the type of industry experts and key personnel youll be able to network and learn from.

    PAST ATTENDEE SNAPSHOT

    PAST ATTENDEE JOB TITLES: Advisor to the Presidents office Head of E-services Area Planning and Residents Relations Manager Head of Group Service Quality

    Assistant Director General for International Affair and Partnership

    Head of Human Capital

    Branch Manager Head of Human Resources

    Business Analyst Head of Market Intelligence & Customer Feedback

    Business Development Manager Head of Mystery Shopper

    Business Excellence Manager Head of Operations

    Business Information Manager Head of Patients Experience Section

    Business Process & Quality Assurance Manager Head of Public Relations

    Cabin Crew Manager Head of Quality & Customer Experience

    Call Centre Team Leader/Manager Head of Service Development Section Customer Service Department

    Chairman Head of Service -Quality & Customer Support

    Chief Executive Officer Head of Service Quality Division

    Chief Financial Officer Head of Service Training

    Dubai, UAE

    mailto:enquiry@iqpc.ae

  • www.uaecustomerserviceweek.com +971 4 364 2975 enquiry@iqpc.ae

    Chief Human Resources & Corporate Support Officer

    Head of Strategy

    Chief Inspector HR Manager

    Chief Operating Officer Judge

    Civil Defence GHQ Learning and Development Manager/Specialist/Advisor

    Client Care Manager Lt Colonel

    Client Relationship Manager Manager - Call Center

    Cluster Manager Manager - Consumer Activation (Voice) Technology

    Consultant Manager Parking Department

    Contact Center Specialist - Business Development Manager

    Manager of Customer Measurements

    Contact Centre Manager Manager Quality Control

    Corporate Business Manager Manager Service and Culture Development, Service Quality

    Corporate Communication Manager Manager, Customer Experience

    Country Manager Marketing specialist

    Customer Care Manager Municipal Service Sector Executive Manager

    Customer Experience Manager Owner

    Customer Experience Transformist & Insurance Specialist

    Police GHQ

    Customer Service and Operations Manager President

    Customer Service Supervisor/Manager/Officer/Specialist

    Program Development and Evaluation Analyst

    Deputy Call Center and Customer Care Manager Project Manager/Engineer

    Deputy Head of Branches Network Division Quality & Performance Analyst

    Deputy Prime Minister Quality and Excellence Manager

    Director Call Centre & Customer Service Quality Assurance and Development Manager, Customer Service

    Director Customer Services Department Quality Manager and Service Excellence Manager

    Director Customer Service, Strategy Department Regional Manager

    Director of Consultancy Solutions Relationship Manager

    mailto:enquiry@iqpc.ae

  • www.uaecustomerserviceweek.com +971 4 364 2975 enquiry@iqpc.ae

    Director of Dubai Airport Research Manager

    Director of Emergency Section Officer

    Director of Learning Senior Advisor

    Director of Operations Senior Consultant

    Director of Patient Affairs Department Senior Customer Experience Manager

    Director of Patient Relations Senior Director Customer Care

    Director of Tim Centre for Integral Governmental Services

    Senior Director Customer Operations Support and Planning

    Director Professional Training and Development Director

    Senior Manager - Customer Care

    Director-Training Senior Manager - Technology

    District Manager- Abu Dhabi Senior Officer Communication

    Division Manager Senior Officer - Compensation and Benefits

    Dubai Civil AVSEC Center, General Department of Airport Security

    Senior Officer Quality Assurance

    Dubai Model Advisor Senior Performance

    E-commerce Manager Senior Quality Officer

    Eservice Analyst Senior Specialist Call Center

    Executive Director Senior Vice President - Group Marketing Director

    Expansion And Quality Manager Senior Vice President - Customer Experience

    Finance Manager Senior Vice President , Cabin Crew Training Service Delivery

    General Directorate of Residence and Foreigners Affairs

    Service Development Manager

    General Manager - Customer Care Service Quality Assistant Manager

    Head - Business Excellence Service Quality Consultant/Manager/Officer

    Head Customer Complaints Shahama Branch Manager

    Head of Branch Sales And Business Development Six Sigma Manager

    Head of Business Controls Specialist

    Head of Business Development- MENA Strategy and Performance Development Department

    mailto:enquiry@iqpc.ae

  • www.uaecustomerserviceweek.com +971 4 364 2975 enquiry@iqpc.ae

    Head of Call Centre Supervisor Customer Service

    Head of Communication Sustainability Specialist

    Head of Consumer Banking Team Leader Customer Service

    Head of Corporate Communication Section Telecomms Operation Section Leader

    Head of Customer Experience and Quality Training Specialist

    Head of Customer Measurements, Analytics and Monitoring

    Vice President - Operations

    Head of Customer Services Centre Vice President - Head of Services Quality

    Head of Debts Department Vice President - Quality Assurance

    Head of Department of Total Quality Vice President Business Support

    Head of E-Learning Zonal Head

    FROM COMPANIES SUCH AS: 360 Consult Fly Dubai 7 Days Fujairah Police

    Abu Dhabi Airports Company - ADAC FX Designz

    Abu Dhabi Finance General Directorate of Residence and Foreigners Affairs

    Abu Dhabi Islamic Bank Government of Ras Al Khaimah

    Abu Dhabi Police GHQ Grohe

    Abu Dhabi Ports Company Guardian Insurance Brokers

    Abu Dhabi Systems & Information Centre Gulf Centre for Aviation Studies (GCAS)

    ADMA-OPCO HGS Limited

    ADSIC IBIS - Integrated Business Information Solutions

    Ajman Bank Immigration Umm Al Quwain

    Al Ain City Municipality Innermetrix Solutions Ltd

    Al Foah Institute of Service Excellence, Singapore

    mailto:enquiry@iqpc.ae

  • www.uaecustomerserviceweek.com +971 4 364 2975 enquiry@iqpc.ae

    Management University

    Al Futtaim Group International Association of Emergency Managers

    Al Hilal Bank International SOS

    Alfoah Jumeirah at Etihad Towers, Abu Dhabi

    American Express Middle East (AMEX) Kahramaa

    Ashghal Lifeline Hospital

    Awqaf and Minors Affairs Foundation LiveAdmins JLT

    Bin Moosa & Daly Limited Liwa Centre

    BinAmer Group Lloyds TSB Group

    BSI Management Systems Middle East Mafraq Hospital

    CBD Medical Services Department

    Chartis Insurance Ministry of Interior, Abu Dhabi Police

    Chartis Memsa Holdings Inc Ministry of Natural Resources and Energy

    Civil Defence Abu Dhabi Moore Success M.E.

    Cobone com Musanada

    Commercial Bank International National Bank of Abu Dhabi

    Commercial Bank of Dubai National Centre for Applied Learning Technologies (NCALT)

    Corniche Hospital National Media Council

    DIFC Courts Neopromo

    Du NKD Pizza

    Dubai Airport Free Zone Authority Noor Islamic Bank

    Dubai Bank OTIS Company L L C

    Dubai Civil Aviation Authority Projects Engineering Department

    Dubai Duty Free RAK Immigration Department

    mailto:enquiry@iqpc.ae

  • www.uaecustomerserviceweek.com +971 4 364 2975 enquiry@iqpc.ae

    Engage with key industry experts and gain insight on their latest bridge infrastructure projects at the 4th Annual UAE Customer Service Week. The event is taking place from 30 September - 02 October at the Westin Dubai Mina Seyahi Beach Resort and Marina, Dubai, United Arab Emirates. For more information, please visit www.uaecustomerserviceweek.com.

    Dubai Executive Council Ras Al Khaimah Police

    Dubai First - A Dubai Group Company Ritz-Carlton Hotels

    Dubai Islamic Bank Roads and Transport Authority RTA

    Dubai Municipality Royal Jet Group

    Dubai Police SABB

    Dubai Police- Airports Security Saudi Aramco

    Dubai The Model Centre Secure Engineering

    Emirates Security and Social Mission Department

    Emirates Academy SEHA - Al Gharbia Hospitals

    Emirates Aviation College Sharjah Police

    Emirates Identity Authority Silah Gulf

    Emirates Islamic Bank Strategy & Performance Development Department

    Emirates NBD Tawam Hospital

    Emirates Palace The Executive Council

    Emirates Post The Nail Spa

    Environment Agency Abu Dhabi EAD Trans Abu Dhabi

    Ethos Consultancy UAE Exchange

    Etihad UK Police

    Etisalat Western Region Municipality

    Fast Rent A Car Wild Wadi Water Park

    mailto:enquiry@iqpc.aehttp://www.uaecustomerserviceweek.com/

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