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www.uaecustomerserviceweek.com ● +971 4 364 2975 ● [email protected]
We have pulled this exclusive list of our past attendees to get a flavor of the type of industry experts and key personnel you’ll be able to network and learn from.
PAST ATTENDEE SNAPSHOT
PAST ATTENDEE JOB TITLES: Advisor to the President’s office Head of E-services Area Planning and Residents Relations Manager Head of Group Service Quality
Assistant Director General for International Affair and Partnership
Head of Human Capital
Branch Manager Head of Human Resources
Business Analyst Head of Market Intelligence & Customer Feedback
Business Development Manager Head of Mystery Shopper
Business Excellence Manager Head of Operations
Business Information Manager Head of Patients Experience Section
Business Process & Quality Assurance Manager Head of Public Relations
Cabin Crew Manager Head of Quality & Customer Experience
Call Centre Team Leader/Manager Head of Service Development Section – Customer Service Department
Chairman Head of Service -Quality & Customer Support
Chief Executive Officer Head of Service Quality Division
Chief Financial Officer Head of Service Training
Dubai, UAE
www.uaecustomerserviceweek.com ● +971 4 364 2975 ● [email protected]
Chief Human Resources & Corporate Support Officer
Head of Strategy
Chief Inspector HR Manager
Chief Operating Officer Judge
Civil Defence GHQ Learning and Development Manager/Specialist/Advisor
Client Care Manager Lt Colonel
Client Relationship Manager Manager - Call Center
Cluster Manager Manager - Consumer Activation (Voice) Technology
Consultant Manager – Parking Department
Contact Center Specialist - Business Development Manager
Manager of Customer Measurements
Contact Centre Manager Manager Quality Control
Corporate Business Manager Manager Service and Culture Development, Service Quality
Corporate Communication Manager Manager, Customer Experience
Country Manager Marketing specialist
Customer Care Manager Municipal Service Sector Executive Manager
Customer Experience Manager Owner
Customer Experience Transformist & Insurance Specialist
Police GHQ
Customer Service and Operations Manager President
Customer Service Supervisor/Manager/Officer/Specialist
Program Development and Evaluation Analyst
Deputy Call Center and Customer Care Manager Project Manager/Engineer
Deputy Head of Branches Network Division Quality & Performance Analyst
Deputy Prime Minister Quality and Excellence Manager
Director – Call Centre & Customer Service Quality Assurance and Development Manager, Customer Service
Director – Customer Services Department Quality Manager and Service Excellence Manager
Director Customer Service, Strategy Department Regional Manager
Director of Consultancy Solutions Relationship Manager
www.uaecustomerserviceweek.com ● +971 4 364 2975 ● [email protected]
Director of Dubai Airport Research Manager
Director of Emergency Section Officer
Director of Learning Senior Advisor
Director of Operations Senior Consultant
Director of Patient Affairs Department Senior Customer Experience Manager
Director of Patient Relations Senior Director Customer Care
Director of Tim Centre for Integral Governmental Services
Senior Director Customer Operations Support and Planning
Director Professional Training and Development Director
Senior Manager - Customer Care
Director-Training Senior Manager - Technology
District Manager- Abu Dhabi Senior Officer – Communication
Division Manager Senior Officer - Compensation and Benefits
Dubai Civil AVSEC Center, General Department of Airport Security
Senior Officer – Quality Assurance
Dubai Model Advisor Senior Performance
E-commerce Manager Senior Quality Officer
Eservice Analyst Senior Specialist Call Center
Executive Director Senior Vice President - Group Marketing Director
Expansion And Quality Manager Senior Vice President - Customer Experience
Finance Manager Senior Vice President , Cabin Crew Training – Service Delivery
General Directorate of Residence and Foreigners Affairs
Service Development Manager
General Manager - Customer Care Service Quality Assistant Manager
Head - Business Excellence Service Quality Consultant/Manager/Officer
Head – Customer Complaints Shahama Branch Manager
Head of Branch Sales And Business Development Six Sigma Manager
Head of Business Controls Specialist
Head of Business Development- MENA Strategy and Performance Development Department
www.uaecustomerserviceweek.com ● +971 4 364 2975 ● [email protected]
Head of Call Centre Supervisor – Customer Service
Head of Communication Sustainability Specialist
Head of Consumer Banking Team Leader – Customer Service
Head of Corporate Communication Section Telecomms Operation Section Leader
Head of Customer Experience and Quality Training Specialist
Head of Customer Measurements, Analytics and Monitoring
Vice President - Operations
Head of Customer Services Centre Vice President - Head of Services Quality
Head of Debts Department Vice President - Quality Assurance
Head of Department of Total Quality Vice President Business Support
Head of E-Learning Zonal Head
FROM COMPANIES SUCH AS: 360º Consult Fly Dubai 7 Days Fujairah Police
Abu Dhabi Airports Company - ADAC FX Designz
Abu Dhabi Finance General Directorate of Residence and Foreigners Affairs
Abu Dhabi Islamic Bank Government of Ras Al Khaimah
Abu Dhabi Police GHQ Grohe
Abu Dhabi Ports Company Guardian Insurance Brokers
Abu Dhabi Systems & Information Centre Gulf Centre for Aviation Studies (GCAS)
ADMA-OPCO HGS Limited
ADSIC IBIS - Integrated Business Information Solutions
Ajman Bank Immigration Umm Al Quwain
Al Ain City Municipality Innermetrix Solutions Ltd
Al Foah Institute of Service Excellence, Singapore
www.uaecustomerserviceweek.com ● +971 4 364 2975 ● [email protected]
Management University
Al Futtaim Group International Association of Emergency Managers
Al Hilal Bank International SOS
Alfoah Jumeirah at Etihad Towers, Abu Dhabi
American Express Middle East (AMEX) Kahramaa
Ashghal Lifeline Hospital
Awqaf and Minors Affairs Foundation LiveAdmins JLT
Bin Moosa & Daly Limited Liwa Centre
BinAmer Group Lloyds TSB Group
BSI Management Systems Middle East Mafraq Hospital
CBD Medical Services Department
Chartis Insurance Ministry of Interior, Abu Dhabi Police
Chartis Memsa Holdings Inc Ministry of Natural Resources and Energy
Civil Defence Abu Dhabi Moore Success M.E.
Cobone com Musanada
Commercial Bank International National Bank of Abu Dhabi
Commercial Bank of Dubai National Centre for Applied Learning Technologies (NCALT)
Corniche Hospital National Media Council
DIFC Courts Neopromo
Du NKD Pizza
Dubai Airport Free Zone Authority Noor Islamic Bank
Dubai Bank OTIS Company L L C
Dubai Civil Aviation Authority Projects Engineering Department
Dubai Duty Free RAK Immigration Department
www.uaecustomerserviceweek.com ● +971 4 364 2975 ● [email protected]
Engage with key industry experts and gain insight on their latest bridge infrastructure projects at the 4th Annual UAE Customer Service Week. The event is taking place from 30 September - 02 October at the Westin Dubai Mina Seyahi Beach Resort and Marina, Dubai, United Arab Emirates. For more information, please visit www.uaecustomerserviceweek.com.
Dubai Executive Council Ras Al Khaimah Police
Dubai First - A Dubai Group Company Ritz-Carlton Hotels
Dubai Islamic Bank Roads and Transport Authority RTA
Dubai Municipality Royal Jet Group
Dubai Police SABB
Dubai Police- Airports Security Saudi Aramco
Dubai The Model Centre Secure Engineering
Emirates Security and Social Mission Department
Emirates Academy SEHA - Al Gharbia Hospitals
Emirates Aviation College Sharjah Police
Emirates Identity Authority Silah Gulf
Emirates Islamic Bank Strategy & Performance Development Department
Emirates NBD Tawam Hospital
Emirates Palace The Executive Council
Emirates Post The Nail Spa
Environment Agency Abu Dhabi EAD Trans Abu Dhabi
Ethos Consultancy UAE Exchange
Etihad UK Police
Etisalat Western Region Municipality
Fast Rent A Car Wild Wadi Water Park
