Slide 1 Dr. W. Edwards Demings 14 Points Cartoons by Pat Oliphant Slide 2 Do you have clear goals for the organization communicated to all employees? Slide 3 How can everyone be empowered, feel a sense of ownership and share in the companys success? Slide 4 With everyone participating our goals are to deliver perfect quality to our customers Slide 5 We want to develop long term beneficial relationships with our suppliers. Slide 6 At all levels, everyone should be involved in continuous improvement activities every single day. Slide 7 If all employees are learning and growing every day, competition will be only a figment of our imagination. Slide 8 The leaders select the music, set the tone and insure that everyone is on board at every moment. Slide 9 Ask your associates what they fear and then do whatever is necessary to get rid of it. Slide 10 Find ways to open communications between suppliers, customers and all employees. Slide 11 Value is placed on doing and demonstrating. Slide 12 The method is balancing technology with peoples needs and aspirations and eliminating those non-value adding wastes. Slide 13 Why come to work if it is not joyous? Slide 14 Ask and plan now for an ongoing continuous educational process to help everyone become the best that they possibly can be. Slide 15 Ask Dr. Shingo would always say, DO IT!