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Doing More with Less…. Ontario Universities Computer Conference John Marrazzo JM Associates john @ higheredinfo.com http://higheredinfo.com. What’s Wrong Anyway?. Projects are always delivered on budget Systems are intuitive to use More signatures mean better audit Committees add value - PowerPoint PPT Presentation
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Doing More with Less…
Ontario UniversitiesComputer Conference
John MarrazzoJM Associates
[email protected]://higheredinfo.com
What’s Wrong Anyway?
Projects are always delivered on budgetSystems are intuitive to useMore signatures mean better auditCommittees add valueLow bid is a great decision criterionVendors always deliver what they promise
Thinking Outside the Box
Develop DifferentlyExploit ExistingStay SimplePlan ProperlyPursue Partnering
Develop Differently
Throw out the old rulesPerformance is not a measurementDocumentation is not an issue
Think rapid development and disposal
Don’t strive for perfectionSwitch focus to the end user
Exploit Existing
Leverage functionalityFind synergy among technologies Educate about existing capabilities
Digital Library
UVa Institute for Advanced Technology in the Humanities
Exploit Existing
Create awareness
Exploit Existing
Expand access
Infoed.org SPIN system
Stay Simple
Streamline processes
UBC Self Admission Process
25,000 undergrad applications & staff evaluations 12,000 offers 6,000 registrations minimum of 4 to 8 weeks from application to early offer of admission
Even with web applications,
this is a lot of work and slow response!
Self-Admission Statistics
Number Category Percent
10,204 Web applications from BC high school students
97%
5,093 self reported & self evaluated 50%
2,159 self admitted 42%
1,565 wait for May or final grades 31%
1,369 not admissible 27%
Stay Simple
Simplify scopeDeliver intuitive solutions Deploy simplified interfaces
UBC Ask Me
Responded to approximately 428,000 questions
Averages about 1,700 questions per day
Enrolment Services has reduced by 85% the number of student inquiry emails
Stay Simple
Create new policesTrust peopleInformation is a good thingPublish first to the web
Plan Properly
Create a visionGenerate a Strategic Tech PlanPrioritize projects institutionallyUse a tactical plan
Pursue Partnering
Use open source solutionsOutsource processes and
services
Electronic Portfolios
Interfolio, inc.Chronicle of Higher Education
Pursue Partnering
Share with peersPartner with vendors
What can be…wireless
Security Web camsPalm campus toursReal-time sports scoresOnline reference materialsImproved customer serviceOUCC logo contest
How to start…
Create an STP and use itCommunicate everything to everyoneChange processes then systems
Talk To Me Like I Am 4!
