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DISYS offers specialized Salesforce.com implementation and consulting services to organizations worldwide. With Salesforce.com, your organization can benefit from a full range of SaaS services to improve productivity and drive your organization’s growth; however the initial set up and integration stages can often be complex. Whether your organization is implementing Salesforce.com for the first time or need to improve your salesforce.com processes and services, DISYS can provide the right solution in a cost-effective manner. Our partnership with Salesforce.com enables DISYS to leverage Salesforce.com expertise to meet our client’s business needs. DISYS offers deep technical skills and offers a full range of salesforce.com services to connect your organization with the Salesforce.com platform, Sales Cloud, Service Cloud, and Chatter. DISYS has Salesforce.com technical experience in the areas of: Salesforce.com implementation and training Salesforce CRM module configuration Force.com functionality and implementation System integration Build reports and dashboards Administrator Knowledge transfer and end user training DISYS Salesforce Practice Key Features: Industry leading expertise Expert, experienced Salesforce.com implementation and consulting services Apex development and CRM support Salesforce.com cloud alliance partner 703.752.7900 | www.disys.com Copyright 2013, Digital Intelligence Systems, LLC Drive your organizational growth with the #1 leader in customer relationship management and cloud computing DISYS Salesforce Practice DISYS Tasks and Activities By Phase Definition and Design Project Kickoff Call Project Charter Requirements Eliciation User Interface Design Workshops Change Management Strategy & Planning Project, Communications and Preliminary Planning Requirements Documentation Development and Testing Integration Design & Specifications Data Migration Analysis, Discovery, and Planning Graphical Design: Wireframes & Color Comps Third Party Tool Identification & Selection Design Reviews and Specification Meetings Design Documentation Implementation and Training Project Management Adjust & Extend Design Force.com Configuration Custom Mobile Development Solution Review and Customer Feedback QA Testing & Issue Resolution UAT Release and User Acceptance Testing Create Training Curriculum End User Training Production Release Update Documentation Administer Knowledge Transfer User Adoption Assessment Post Go Live Support

DISYS Salesforce Practice€¦ · often be complex. Whether your organization is implementing Salesforce.com for the first time or need to improve your salesforce.com processes and

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Page 1: DISYS Salesforce Practice€¦ · often be complex. Whether your organization is implementing Salesforce.com for the first time or need to improve your salesforce.com processes and

DISYS offers specialized Salesforce.com implementation and consulting services to organizations worldwide. With Salesforce.com, your organization can benefit from a full range of SaaS services to improve productivity and drive your organization’s growth; however the initial set up and integration stages can often be complex. Whether your organization is implementing Salesforce.com for the first time or need to improve your salesforce.com processes and services, DISYS can provide the right solution in a cost-effective manner.

Our partnership with Salesforce.com enables DISYS to leverage Salesforce.com expertise to meet our client’s business needs. DISYS offers deep technical skills and offers a full range of salesforce.com services to connect your organization with the Salesforce.com platform, Sales Cloud, Service Cloud, and Chatter.

DISYS has Salesforce.com technical experience in the areas of:

• Salesforce.com implementation and training

• Salesforce CRM module configuration

• Force.com functionality and implementation

• System integration

• Build reports and dashboards

• Administrator Knowledge transfer and end user training

DISYS Salesforce Practice

Key Features:

Industry leading expertise

Expert, experienced Salesforce.com implementation and consulting services

Apex development and CRM support

Salesforce.com cloud alliance partner

703.752.7900 | www.disys.com

Copyright 2013, Digital Intelligence Systems, LLC

Drive your organizational growth with the #1 leader in customer relationship management and cloud computing

DISYS Salesforce Practice

Why Use DISYS

DISYS uses a specialized global delivery model and a hybrid waterfall and agile methodology to enable our certified consultants get our clients connected with the #1 leader in customer relationship management (CRM) and cloud computing in no time. This proven delivery model allows DISYS to stay in close communication with our clients while delivering and maintaining the highest quality of standards.

DISYS has access to a vast expert network from around the globe enabling us to assemble the right highly-skilled teams required based on specific client needs. We have strong partnerships with some of the world’s leading technology, software, and service providers to deliver the most optimal experience and top-level services. Additionally, DISYS’ recently developed R&D arm, DISYS Labs, allows DISYS to remain at the cusp of technology and be a top leader of innovation in the IT marketplace.

DISYS specializes in Appexchange app development, System integrations, and CRM support. We provide Apex development and CRM support services across all time zones. We have strong expertise in Sales Cloud, Service Cloud, Portals, Visualforce, and mobile apps. We have built over 50 integrations with products like Epicore, Lotus Notes, Twilio, Authorize.Net, and Paypal. We have leveraged the following transports: SOAP/HTTPS, REST/JSON, XML, SMTP.

DISYS is a Silver Cloud Alliance Partner of Salesforce.com. Through this collaborative partnership program, DISYS has access to the latest cloud technology solutions and direct contact with Salesforce.com cloud experts. Our partnership allows our clients

to capitalize on industry leading practices and cloud computing capabilities. DISYS service Cloud Alliance partnership can help our clients with:

• Strategic business consulting

• Cloud computing enablement, resources, and training

• Enhanced collaboration through Salesforce.com

• Application development services

• Increased profitable growth with the latest cloud technologies

If you would like to learn more information how DISYS can grow your business with Salesforce.com please contact your DISYS representative

DISYS Tasks and Activities By Phase

Definition and Design

Project Kickoff CallProject CharterRequirements EliciationUser Interface Design WorkshopsChange Management Strategy & PlanningProject, Communications and Preliminary PlanningRequirements Documentation

Development and Testing

Integration Design & SpecificationsData Migration Analysis, Discovery,and PlanningGraphical Design: Wireframes & Color CompsThird Party Tool Identification & SelectionDesign Reviews and Specification MeetingsDesign Documentation

Implementation and Training

Project Management

Adjust & Extend DesignForce.com ConfigurationCustom Mobile DevelopmentSolution Review and Customer FeedbackQA Testing & Issue ResolutionUAT Release and User Acceptance TestingCreate Training CurriculumEnd User Training

Production ReleaseUpdate DocumentationAdminister Knowledge TransferUser Adoption AssessmentPost Go Live Support

Page 2: DISYS Salesforce Practice€¦ · often be complex. Whether your organization is implementing Salesforce.com for the first time or need to improve your salesforce.com processes and

DISYS offers specialized Salesforce.com implementation and consulting services to organizations worldwide. With Salesforce.com, your organization can benefit from a full range of SaaS services to improve productivity and drive your organization’s growth; however the initial set up and integration stages can often be complex. Whether your organization is implementing Salesforce.com for the first time or need to improve your salesforce.com processes and services, DISYS can provide the right solution in a cost-effective manner.

Our partnership with Salesforce.com enables DISYS to leverage Salesforce.com expertise to meet our client’s business needs. DISYS offers deep technical skills and offers a full range of salesforce.com services to connect your organization with the Salesforce.com platform, Sales Cloud, Service Cloud, and Chatter.

DISYS has Salesforce.com technical experience in the areas of:

• Salesforce.com implementation and training

• Salesforce CRM module configuration

• Force.com functionality and implementation

• System integration

• Build reports and dashboards

• Administrator Knowledge transfer and end user training

Why Use DISYS

DISYS uses a specialized global delivery model and a hybrid waterfall and agile methodology to enable our certified consultants get our clients connected with the #1 leader in customer relationship management (CRM) and cloud computing in no time. This proven delivery model allows DISYS to stay in close communication with our clients while delivering and maintaining the highest quality of standards.

DISYS has access to a vast expert network from around the globe enabling us to assemble the right highly-skilled teams required based on specific client needs. We have strong partnerships with some of the world’s leading technology, software, and service providers to deliver the most optimal experience and top-level services. Additionally, DISYS’ recently developed R&D arm, DISYS Labs, allows DISYS to remain at the cusp of technology and be a top leader of innovation in the IT marketplace.

DISYS specializes in Appexchange app development, System integrations, and CRM support. We provide Apex development and CRM support services across all time zones. We have strong expertise in Sales Cloud, Service Cloud, Portals, Visualforce, and mobile apps. We have built over 50 integrations with products like Epicore, Lotus Notes, Twilio, Authorize.Net, and Paypal. We have leveraged the following transports: SOAP/HTTPS, REST/JSON, XML, SMTP.

DISYS is a Silver Cloud Alliance Partner of Salesforce.com. Through this collaborative partnership program, DISYS has access to the latest cloud technology solutions and direct contact with Salesforce.com cloud experts. Our partnership allows our clients

to capitalize on industry leading practices and cloud computing capabilities. DISYS service Cloud Alliance partnership can help our clients with:

• Strategic business consulting

• Cloud computing enablement, resources, and training

• Enhanced collaboration through Salesforce.com

• Application development services

• Increased profitable growth with the latest cloud technologies

If you would like to learn more information how DISYS can grow your business with Salesforce.com please contact your DISYS representative

703.752.7900 | www.disys.com

Copyright 2013, Digital Intelligence Systems, LLC

DISYS Salesforce Practice