1

Dining with the Bobcats Modern Dining with a Taste of Community

August – September 2017

GATHER - DEVELOP - REWARD

CULINARY TRAINING

SAFETY TRAINING

JAMAAL AND CRISTOBAL

At the orientation meeting the 16th annual Be A Star Awards were presented to the associates. Cynthia Suggs, catering, won the 2017 BAS Associate of the Year (selected by management). The service and perfect attendance awards were presented too. The orientation meeting included guest service training, culinary and safety training conducted by support staff, Michael Winnick and Joe Labombarda.

Pin Awards 5 Years 10 Years 15 Years 20 Years 25 Years

Kristofer Dubois, Sadie Groom, Joe Kasperzyk, Cassie Ceravone, Leyanda Dasilva, Antoinette Orr, Lorenzo Vincent, Kimberly King, Keith Wylie

Anthony Carter, Carlos Cores, Alexsa Santiago, Kareem Taylor, Chris Collins, Cornelius Redfearn, Kim Mallard, Donna Albe

Arlene Lewis, James Freeman, Audrey Alberts, Debbie Davis, Fay Natale

Grace Jacobs

Cynthia Suggs

Perfect Attendance

Cynthia Suggs, Hope Kennedy, Judy Song, Audrey Mizenko, Fay Natale, Sam Elzoul, Chris Collins, Sadie Groom, Kim King, Yazmin Fuentes, Tanya Foreman, Shanitha Davis, Mark Ianniello

Campus Dining Services welcomed Ian Zeitlin, Alessandro Woodbridge and Joe Iasso, student marketing interns, to the QU team this semester. Michele Miller and Michelle Yarrington joined the Starbucks team as supervisors. Danielle McMorrow is now the York Hill Café Director. Lori McHugh is now a Café Q supervisor.

2017 YouFirst Associate of the Year September YouFirst Associate of the Month

Café Q Stanley Veloz Café Q Davida Fulton

York Hill Café Maria Addona York Hill Café Jasmine Fulton

Bobcat Den Melissa Fragola Bobcat Den Lyndell Cuthbert

North Haven Café Fallon Haynes North Haven Cafe Cristobal Morales

The North Haven Café team was recognized by the Frank H. Netter MD School of Medicine for their outstanding efforts to support and advance Quinnipiac’s commitment to diversity and inclusion.

2

LISTEN

REVOLUTION NOODLE GRAND

OPENING

The QU Dining Experience is Introduced! What is the Dining Experience? Modern dining with a taste of Community

Legacy Events

The dining experience at Quinnipiac University is enriched by the many special events each year hosted by Campus Dining. These events include international theme dinners, outdoor BBQs, and holiday events. These events are designed to create excitement and memorable experiences for all students who participate in these FREE events!

Pop Ups

Pop-up events are a powerful combination of expected and unexpected. Periodically, throughout the year, we are going to just “pop up” and start serving great eats. Be it free ice cream on the quad or a free hot chocolate station, these events are sure to have a big impact.

Culinary Innovations (Limited Time Offers)

The Limited Time Offer (LTO) is a proven strategy for testing new products, introducing new menu items, generating a buzz in retail locations and giving guests a compelling reason to make an immediate purchase. The LTO program is designed to bring something new and exciting on a rotating basis in order to keep our retail menus fresh and keep guests coming back.

$5 Sunday Brunch

Fifteen times per year, students will enjoy all-you-care-to-eat (AYCE) events. The AYCE Brunch will take students out of the norm and offer them the opportunity to sample and ultimately enjoy a wide variety of foods.

Pleasant Surprises

Who doesn’t love a tasty surprise treat? Who doesn’t love to go to stores for their samples? Our students do! We partnered with vendors to offer sampling surprises, tiny little tastes, to get our students taste buds excited.

The Q Factor

These value meals will be available to all students at every café. They will be designed to offer students a full meal at a reduced rate. The menu items will change so we are providing variety to the offerings.

Free Meals!

As an exclusive feature of the all-new Quinnipiac meal plans, each participant will receive 1 free birthday meal and 6 additional meal credits on their meal plans complimentary of Chartwells.

Guest Service Guarantee

Campus Dining is committed to providing a Wow Dining Experience for our guests every day, every meal and every Dining Experience Event. Compass in the Community After a long history of community service with the QU community Chartwells made this promise official. Now we have community service included in our vision plan. This commitment made by Campus Dining will allow us to expand our partnership with Quinnipiac charitable missions.

3

REVOLUTION NOODLE AND

SUSHI

STARBUCKS

$5 BRUNCH

QUINNIPIAC QUISINE

BIRTHDAY MEAL

New Concepts: The students asked and we listened! After the extensive Onsite Insight surveys and focus groups were completed it was obvious that the students desired the following concepts to make the Quinnipiac Dining Experience complete.

Revolution Noodle and Sushi was opened to satisfy that craving for sushi. The first day some students waited outside Revolution Noodle and Sushi for the much anticipated opening for 2 hours! There were over 1,300 rolls made to order! The menu includes sushi rolled to order by The One Sushi restaurant and pho noodle bowls created by the Chartwells team. The sales have exceeded our expectations and the reviews continue to be great. This partnership with The One Sushi restaurant and Campus Dining is a great example of how to provide authentic cuisine in a university environment.

Starbucks was second most requested concept by our generation z students in the survey. The students are now greeted with the aroma of espresso and freshly brewed coffee from our full service Starbucks. Student enjoy specialty coffee drinks and hand crafted beverages. Starbucks also features the full line of grab-and-go sandwiches and pastries.

Balance Kitchen opened on the North Haven campus to satisfy our students’ health and wellness goals. Balance Kitchen is an innovative café that promotes and assesses healthy and sustainable lifestyle behaviors. A large variety of fresh, local, sustainable and healthful options available at the Balance Kitchen café. Nutrient and ingredient information provide the student with the knowledge needed to make informed, healthful and sustainable choices.

Peet’s Coffee is now offered at the North Haven Café. Coffee drinks are now available.

The Daily Press opened and features panini sandwiches.

For the student that needs a quick bite and a beverage the Au Bon Pain Express was opened. The Au Bon Pain Express offers fresh bakery items, soup and prepackaged sandwiches and salads. The students can grab something to eat on the go, or stay and enjoy in the café.

Campus Dining has taken a holistic approach to designing the meal plan. The meal plan value now has an increased monetarily value with the inclusion of free events, value meals and discounted meals. It also reaches beyond the walls of the dining facilities with pop up events, pleasant surprises and legacy events. Finally the meal plan builds on our partnership with Quinnipiac and surrounding communities with its official commitment to community service events through the school year. The Dining Experience meal plan seeks to be an integral part of the students’ everyday life. The students may enjoy a Dining Experience campus wide on all three campuses whether it be in their resident hall, the quad or at the bus stop! We bring the Dining Experience to them!

Campus Dining Services Supports Many Events for the QU community! York Hill Residential Life BBQ Order of Omega Honor Society Welcome Back BBQ Sigma Gamma Rho Rhomania BBQ

“We would like to formally thank you for all of your helpful donations to RHOmania BBQ this past Saturday. We could not have done it without you, and for that we are grateful. Thank you again for being generous and have a great rest of the week!”

CIS and EY BBQ Latino Cultural Society BBQ QU Philosophy Club Reception Senior Class Meet and Greet – Hot Cider and Coffee Residence Hall Council Hall Brawl BBQ Crescent Healthy Living Event: Healthful Snacking Quinnipiac University Engineering Student Organization Pizza Party Economics Club Reception Ledges Ice Cream Sundae

4

Hill Complex Healthy Living Event – Healthy Snacks Ledges Cereal Bar Ledges Cookie Decorated Social Ledges Cupcake Decorating Party Cultural Carnival BBQ Sophomore BBQ

Kudos! “I had a double lung transplant, and as a result I have certain food restrictions. Hershel, on the york hill cafe had informed me that the fish and chips were not entirely hot when I had arrived. He then offered to heat them up for me so I would not get very sick. I was so touched and impressed that Herschel remembered our past conversations. He looked out for my health and my well-being, he's definitely an asset for this school! I just wanted to let you know how awesome he is!”, Nicole Antaya “Just want to say that the lunch today at G8 was amazing! Great flavor. The ground turkey with beans was great and the server was super friendly .” Austin

CATERING

Catering Around Campus

5

SEPTEMBER CULINARY EVENTS

NH Café: Ice Cream & Pretzel Pop Up

Mount Carmel Campus Welcome Back BBQ

Bobcat Den: Superfood Tomato Sampling

Mt. Carmel: Starbucks Sampling

Bobcat Den: Pizza Pop Up

Café Q: Crunch Lab & Lucky Leprechaun

Café Q: Ice Cream Cone Pop

YH Campus: Bagels and Coffee Pop Up

Café Q: LTO Zatar Mezza Platter

NH Campus: Pop Up Bagels & Coffee

Café Q: $5 Brunch

York Hill Café: Culinary Innovation Chef Bal Indian Pizza

YH Café: Kale, Avocado & Cashew Salad

Bobcat Den: Monday Night Football Pop Up

NH Café: LTO Mexican Street Tostada

6

Welcome Back BBQ

COMPASS IN THE COMMUNITY

Quinnipiac University hosted its 10th Annual Relay for Life for the American Cancer Society. There were over 1000 students and staff who participated and they raised over $34,000.00. Campus Dining donated a full BBQ for the teams and dinner for the survivors and caregivers’ dinner. Campus Dining and Qthon sponsored a BBQ for 200 guests. This fundraiser was for the Connecticut Miracle Network Hospital.

Bobcats in the Community hosted bake sale to raise funds for their visit to local health care facility. Campus Dining donated cookies.

Campus Dining sponsored a pasta dinner for 100 guests for the Physician Assistant Dominican Republic Trip. The money raised from this dinner is used to purchase medical supplies that will be distributed during their trip to the D.R.

Campus Dining sponsored refreshments for the Kicks for CASA kickball event with raised money for the Court Appointed Special Advocates.

Delta Tau Delta and Campus Dining sponsored the Deltona 500. The Deltona 500 is a drifting tricycle race that raised funds for the Juvenile Diabetes Research Foundation.

Café Q: Chobani Yogurt Sampling

YH Café: LTO Bahrat Chicken and Garlic Naan