Learner name:

Learner number:

Y/600/9588

VRQ

UV50806

Develop and evaluate operational plans for own area of responsibility

VTCT is the specialist awarding body for the Hairdressing, Beauty Therapy, Complementary Therapy and Sport and Active Leisure sectors, with over 45 years of experience.

VTCT is an awarding body regulated by national organisations including Ofqual, SQA, DCELLS and CCEA.

VTCT is a registered charity investing in education and skills but also giving to good causes in the area of facial disfigurement.

By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic.

This statement of unit achievement table must be completed prior to claiming certification.

Unit code Date achieved Learner signature Assessor initials

IV signature (if sampled)

Assessor name Assessor signature Assessors initials

Assessor number (optional)

Assessor tracking table

Statement of unit achievement

All assessors using this Record of Assessment book must complete this table. This is required for verification purposes.

UV50806Develop and evaluate operational plans for own area of responsibility

The aim of this unit is to enable you to develop and evaluate operational plans within your area of responsibility. It will involve the alignment of your areas of responsibility with those of the organisation, the implementation, monitoring and evaluation of operational plans.

UV50806_v8

GLH

Credit value

Level

Observation(s)

External paper(s)

25

6

5

0

0

On completion of this unit you will:

Learning outcomes Evidence requirements

Develop and evaluate operational plans for own area of responsibility

1. Be able to align objectives of own area of responsibility with those of the organisation

2. Be able to implement operational plans in own area of responsibility

3. Be able to monitor and evaluate operational plans in own area of responsibility

UV50806 3

1. Working environment There is no requirement for you to be observed/assessed in a work environment.

2. Teaching practice There is no requirement for you to undertake teaching practice.

3. Achieving assessment criteria There must be valid, authentic and sufficient evidence for all assessment criteria. Holistic assessment is encouraged and one piece of evidence may be used to meet the requirements of more than one assessment criterion.

4. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the ‘Knowledge’ section of this unit. This evidence may include projects, assignments, case studies, reflective accounts, oral/written questioning and/or other forms of evidence.

5. Tutor/Assessor guidance You will be guided by your tutor/assessor on how to achieve learning outcomes in this unit. All outcomes must be achieved.

6. External paper There is no external paper requirement for this unit.

Achieving knowledge outcomes

Developing knowledge

You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below:

• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies

UV508064

Knowledge

Outcome 1

Be able to align objectives of own area of responsibility with those of own organisation

You can: Portfolio reference /Assessor initials*

a. Identify operational objectives within own area of responsibility

b. Analyse objectives of own area of responsibility in relation to those of own organisation

*Assessor initials to be inserted if orally questioned.

UV50806 5

Outcome 2

Be able to implement operational plans in own area of responsibility

You can: Portfolio reference /Assessor initials*

a. Assess risks associated with operational plans and include contingency arrangements

b. Identify support from relevant stakeholders

c. Implement operational plan within own area of responsibility

*Assessor initials to be inserted if orally questioned.

UV508066

Outcome 3

Be able to monitor and evaluate operational plans in own area of responsibility

You can: Portfolio reference /Assessor initials*

a. Monitor procedures within the operational plan

b. Evaluate operational plans and implement any necessary actions

*Assessor initials to be inserted if orally questioned.

UV50806 7

Outcome 1: Be able to align objectives of own area of responsibility with those of the organisation

Unit content

This section provides guidance on the recommended knowledge and skills required to enable you to achieve each of the learning outcomes in this unit. Your tutor/assessor will ensure you have the opportunity to cover all of the unit content.

UV508068

Identify operational objectives within own area of responsibility: Relationship between strategic plans and operational plans, compatibility of plans, identification of informal personal goals (e.g. promotion, status, wages, social satisfaction), compatibility of organisational/personal goals, different types of organisational goals (consumer goals, product goals, operational goals, secondary goals).

Analyse objectives of own area of responsibility in relation to those of own organisation: Your team/section/departments contribution to achievement of organisational strategic goals, knowledge of own objectives, key performance indicators (KPI), review of performance against KPI’s, appraisal review.

Outcome 2: Be able to implement operational plans in own area of responsibility

Assess risks associated with operational plans and include contingency arrangements: Identify risks, SWOT analysis (strengths, weaknesses, opportunities, threats), PESTLE analysis (political, environmental, social, technological, legal, environmental), operational/developmental/action plans.

Identify support from relevant stakeholders: Stakeholders (employees, providers of finance, consumers, community and environment, government, other organisations/groups), actual and potential internal/external stakeholders and how their objectives relate to their own needs and expectations of stakeholders, consultation skills, negotiation skills.

Implement operational plan within own area of responsibility: Action planning, SMART targets (Specific, Measurable,

Achievable, Realistic and Time-Based), principles and methods of delegation, systematic reviews.

Outcome 3: Be able to monitor and evaluate operational plans in own area of responsibility

UV50806 9

Monitor procedures within the operational plan: Use feedback from a range of suitable sources (e.g. employer, employees, and stakeholders), schedule of review, performance reviews, appraisal reviews, evaluation theory (e.g. Kirkpatrick, Brookfield’s critical lenses).

Evaluate operational plans and implement any necessary actions: Evaluation theory (e.g. Kirkpatrick, Brookfield’s critical lenses), action planning, SMART targets, alteration of goals, change management, procedures for reporting and making recommendations, consultation skills, negotiation skills, appraisal review.

UV5080610

Notes Use this area for making notes and drawing diagrams