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MIS 7520. Designing Organizations with Information Technology. DOIT. Strategy Organizational Structure & Design Organizational Process Design System Design Database Design. Concepts & Introduction. Implementation & Experience. Where this course fits. MIS 7500/ M3 ISM. MIS 7550. - PowerPoint PPT Presentation
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DOITDOIT
Designing OrganizationsDesigning Organizationswithwith
Information TechnologyInformation Technology
DOIT
MIS 7520MIS 7520
DOITDOIT
Where this course fitsWhere this course fitsStrategy
OrganizationalStructure & Design
OrganizationalProcess Design
System Design
Database Design
Concepts &Introduction
Implementation& Experience
MIS 7500/M3 ISM
MIS 7550
MIS 7520
DOITDOIT
Concepts into PracticeConcepts into PracticeApplying information systems strategically:
•AA/Sabre•Baxter/ASAP•MLPFS/CMA•Otis/Otisline
StrategyStrategy WorkingSystemsWorkingSystems
Concept Detail
• Strategy formation is only (a small) part of the problem...
• ... it’s implementation that makes strategies successful.
ProcessDesign
ProcessDesign
SystemDesign
SystemDesign PrototypesPrototypes
DOITDOIT
Focus of this courseFocus of this course
StrategyProcessDesign
SystemDesign
Prototypes
Applying information systems strategically:
WorkingSystems
DOITDOIT
Focus of this courseFocus of this course
Strategy ProcessDesign
ProcessDesign
SystemDesign
Prototypes
Applying information systems strategically:
WorkingSystems
• ...by designing IT-supported processes
DOITDOIT
Focus of this courseFocus of this course
Strategy ProcessDesign
ProcessDesign
SystemDesign
SystemDesign
Prototypes
Applying information systems strategically:
WorkingSystems
• ...by designing IT-supported processes
• ...using process and system design techniques
DOITDOIT
Focus of this courseFocus of this course
Strategy ProcessDesign
ProcessDesign
SystemDesign
SystemDesign PrototypesPrototypes
Applying information systems strategically:
WorkingSystems
• ...by designing IT-supported processes
• ...using process and system design techniques
• ...to build databases that do the (right) real work
DOITDOIT
Conceptual FrameworkConceptual FrameworkTwo key dimensionsTwo key dimensions
Business issues vs. technology issuesWhat part of the problem is business and what part
technology?
External vs. internal issuesIs this something my organization can control?
DOITDOIT
Organizing FrameworkOrganizing FrameworkBusiness Issues
Technology Issues
Market Focus
Internal External
Management Focus
DOITDOIT
Business UnitBusiness UnitBusiness Issues
Technology Issues
Market Focus
Internal External
Management Focus
• Operations• Org’l
structure• Incentives
DOITDOIT
Business UnitBusiness UnitBusiness Issues
Technology Issues
Market Focus
Internal External
Management Focus
• Operations• Org’l
structure• Incentives
• Info. systems• Systems
design
DOITDOIT
External changesExternal changesBusiness Issues
Technology Issues
Market Focus
Internal External
Management Focus
• Operations• Org’l
structure• Incentives
• Info. systems• Systems
design
• Market change
• Competitive position
DOITDOIT
External changesExternal changesBusiness Issues
Technology Issues
Market Focus
Internal External
Management Focus
• Operations• Org’l
structure• Incentives
• Info. systems• Systems
design
• Market change
• Competitive position
• Technology change
• New products
DOITDOIT
Market ContextMarket ContextBusiness Issues
Technology Issues
Market Focus
Internal External
Management Focus
• Operations• Org’l
structure• Incentives
• Info. systems• Systems
design
• Technology change
• New products
MarketDynamics
DOITDOIT
Organizational Organizational BackgroundBackground Business
Issues
Technology Issues
Market Focus
Internal External
Management Focus
MarketDynamics
OrganizationalContext
• Info. systems• Systems
design
• Technology change
• New products
DOITDOIT
I/S IssuesI/S IssuesBusiness Issues
Technology Issues
Market Focus
Internal External
Management Focus
MarketDynamics
OrganizationalContext
InformationSystems
• Technology change
• New products
DOITDOIT
Technology DevelopmentTechnology DevelopmentBusiness Issues
Technology Issues
Market Focus
Internal External
Management Focus
MarketDynamics
OrganizationalContext
TechnologyEvolution
InformationSystems
DOITDOIT
Market shifts/CompetitionMarket shifts/CompetitionBusiness Issues
Technology Issues
Market Focus
Internal External
Management Focus
MktOrg
I/S T
Market Chg.
DOITDOIT
Require a responseRequire a responseBusiness Issues
Technology Issues
Market Focus
Internal External
Management Focus
MktOrg
I/S T
Market Chg.
OrganizationalResponse
DOITDOIT
Technology Change Technology Change affects bothaffects both Business
Issues
Technology Issues
Market Focus
Internal External
Management Focus
MktOrg
I/S T
Market Chg.
OrganizationalResponse
T Chg.
DOITDOIT
Framework DynamicsFramework DynamicsBusiness Issues
Technology Issues
Market Focus
Internal External
Management Focus
MktOrg
I/S T
Market Chg.
OrganizationalResponse
T Chg.
DOITDOIT
Process Design & System Process Design & System DesignDesign Business
Issues
Technology Issues
Market Focus
Internal External
Management Focus
Mkt
T
Org
I/S
Market Chg.
DOITDOIT
Process Design & System Process Design & System DesignDesign Business
Issues
Technology Issues
Market Focus
Internal External
Management Focus
Mkt
T
Org
I/S
Market Chg.Strategy
DOITDOIT
Process Design & System Process Design & System DesignDesign Business
Issues
Technology Issues
Market Focus
Internal External
Management Focus
Mkt
T
Org
I/S
Market Chg.
OrganizationalResponse
ProcessDesign
Strategy
DOITDOIT
Process Design & System Process Design & System DesignDesign Business
Issues
Technology Issues
Market Focus
Internal External
Management Focus
Mkt
T
Org
I/S
Market Chg.
OrganizationalResponse
ProcessDesign
Strategy
I/SDesign
DOITDOIT
Process Design & System Process Design & System DesignDesign Business
Issues
Technology Issues
Market Focus
Internal External
Management Focus
Mkt
T
Org
I/S
T Chg.
Market Chg.
OrganizationalResponse
ProcessDesign
Strategy
I/SDesign
DOITDOIT
Process Design & System Process Design & System DesignDesign Business
Issues
Technology Issues
Market Focus
Internal External
Management Focus
Mkt
T
Org
I/S
T Chg.
Market Chg.
ResponseProcess
ProcessDesign
Strategy
I/SDesign
DOITDOIT
Design & Analysis ToolsDesign & Analysis ToolsBusiness Issues
Technology Issues
Market Focus
Internal External
Management Focus
Mkt
T
Org
I/S
T Chg.
Market Chg.
ResponseProcess
ProcessAnalysis
ProcessAnalysis
Strategy
I/SDesignTools
I/SDesignTools
SoftwareTools
SoftwareTools
DOITDOIT
What are your objectives?What are your objectives?
Understandorganizational
prototyping
I want to design systems
I want to learn Access
& HTML
Technical SoftwareManagerial
DOITDOIT
Focus of this courseFocus of this course
Organizationalprototyping
DesignTools
SoftwareTools
Tools
Software
Management
DOITDOIT
Learning ObjectivesLearning Objectives
Redesign Devel. trends Context
Organizationalprototyping
DesignTools
SoftwareTools
Tools SoftwareManagement
DSD/ERDs DFDs Proc. maps
Access, Web
New S/W Integration
DOITDOIT
26 discussion hours to...26 discussion hours to...
Become familiar with the software Gain experience with the design tools Understand implications of prototyping
This is your chance to make and learn This is your chance to make and learn from the mistakes that would cost you from the mistakes that would cost you money or even your job two years from money or even your job two years from now.now.
DOITDOIT
Prototype #1
PrototypingPrototyping
ProblemDefinition
DOITDOIT
Prototype #1
PrototypingPrototyping
ProblemDefinition
ProcessMapping
DOITDOIT
Prototype #1
PrototypingPrototyping
ProblemDefinition
ProcessMapping
Data FlowDiagrams
DOITDOIT
Prototype #1
PrototypingPrototyping
ProblemDefinition
ProcessMapping
Data FlowDiagrams
ER Diagrams
DOITDOIT
Prototype #1
PrototypingPrototyping
ProblemDefinition
Prototype #2
ProcessMapping
Data FlowDiagrams
ER Diagrams
DOITDOIT
Prototype #1
PrototypingPrototyping
ProblemDefinition
Prototype #2
Prototype #3
ProcessMapping
Data FlowDiagrams
ER Diagrams
DOITDOIT
Three phases to the Three phases to the coursecourse Tools and Software
»ERDs, DFDs, Process mapping»Exercises & Assignments
Apply tools under controlled conditions
»MAG Services case»Experience with collaborative software
Apply tools in the real world»Project proposals and prototypes
DOITDOIT
What makes a good What makes a good project?project? Strategic importance Process focus I/T leverage Familiarity and/or access Commitment/interest Definable scope
DOITDOIT
Questions?Questions?
DOITDOIT
Designing OrganizationsDesigning Organizationswithwith
Information TechnologyInformation Technology
DOIT
MIS 7520MIS 7520
DOITDOIT
...extra slides......extra slides...
DOITDOIT
Conceptual FrameworkConceptual FrameworkTwo key dimensionsTwo key dimensions
Business issues vs. technology issuesIs this a business problem or a technology
problem?
External vs. internal issuesIs this something my organization can
control?
DOITDOIT
Brief connections historyBrief connections history
Babson Campus
Classroom
Computer Lab
Dorm Room
File Server
19931993
DOITDOIT
Brief connections historyBrief connections history
Babson Campus
Home
Classroom
Computer Lab
Dorm Room
File Server
Notes Server
Modem:Notes
19941994
DOITDOIT
Brief connections historyBrief connections history
Babson Campus Office
Home
Classroom
Computer Lab
Dorm Room
Web Server
Notes Server
IP: Web,Notes
ISP: Web, Notes
Modem:Notes
19951995
DOITDOIT
Connections project goalConnections project goal
Every piece of paper you need...
Babson Campus Office
Home
Classroom
Computer Lab
Dorm Room
Web Server
Notes Server
IP: Browser
ISP: Browser
Modem:Browser
19961996
File Server
