Dawn Rivera, BS, MBA,
Cell: (480) 760-3996Email: email@example.comHUMAN RESOURCES/RECRUTING MANAGERPROFESSIONAL SUMMARY
Strategic Planner/Decision Maker Successful Networking Skills Strong Team/Relationship Builder Experienced Negotiator/Contract Management HR & Employee Relations Agency Recruitment (15 years) Financial Management Operations/Administration EDUCATION: MASTERS BUSINESS ADMINISTRATION (Specialty in Human Resource Management) University of Phoenix, 2012 BACHELOR OF SCIENCE(Global Business, Specialty in Marketing) Arizona State University West 1999SKILLS: Computer Proficient (Microsoft Office, Internet, E-mail, QuickBooks, etc.) Various HR softwares such as PeopleSoft and staff performance appraisals, and databases, etc. Fully Bilingual (English/Spanish). Extensive experience with different cultures & backgrounds. LICENSES: Notary Public (Commission # 263529) Expires August 26, 2018 Working on my SPHR Certification
Arizona State University Alumni
University of Phoenix Alumni
World Marriage Encounters Volunteer at St. Anne Food Bank
PROFESSIONAL EXPERIENCE:Grand Canyon University, Tempe, AZ
08/2015-PresentInternational Enrollment/Counselor/ Recruiter
Couching and Recruiting Candidates seeking to reach educational goals through the enrollment and admissions process. Conduct New Student Orientations and Training for all degree programs.
Align candidates that meet employer and business partners needs in the job market upon graduation.
Successful in providing excellent customer services, retention and servicing New Clients and Students.
Monitoring student progression and growth path during the academic programs aligning and preparing candidates for the competitive job market. Successfully handle high volume of calls, emails, and customer/student request. Enjoy working in an extremely fast pace and stressful work environment to meet client and company goals.
Dawn Rivera, BS, MBA-Continue 3R Construction Group. LLC
12/2012-08/2015Partner/Operations & Human Resources/Recruitment Manager
Created and implemented new operational processes, policies, procedures and guidelines for staff and Management.
Recruit and forecast staffing needs according to the demands of the company and projects. Prepare budgets and maintain expense control for the department.
Employee relations, negotiations, benefits control, training and payroll.
Responsible for HR Management and administration of the department.
Ensure compliance with Federal, State and local employment laws. Compensation and Benefits coordination. Workers Compensation Management.
University of Phoenix, Phoenix, AZ
08/2010-12/2012International Enrollment/Counselor/Recruiting Executive
Couched and Recruited students on how to reach educational goals aligned to the market needs. Recruited international and domestic students through the enrollment and admissions process. Conducted new client orientations and training for all degree programs.
Exceeded and meet monthly enrollment projections established for international enrollment executives. Promoted within a year to enroll exclusively into master exclusive programs for executives, CEOs, and CFOs. Successful in providing excellent customer services, retention and servicing new students and clients.
Monitoring client progression and growth path during the academic programs to meet job market needs and standards.
Rivera Framing, LLC, Gilbert, Arizona
03/2004-08/2010Human Resources/Recruiting Manager-Operations Increased staff performance with training and motivational incentive programs. Recruited and developed new processes to staff properly according to the demands of the company. Worked on creating and implementing new operational processes, polices, procedures and guidelines for staff and Management.
Exceeded profit margins and goals annually. Prepared budgets and maintained expense control for each project ensuring budgeted profit level. Sales/Marketing efforts. Building internal/external relationship with subs and city authorities. Successful negotiations efforts and experience. Trained foreman and staff in the field reducing onsite injuries by 90%. Planning and implementation of residential designs and execution of rehab and new construction projects. Tandem Staffing, Mesa, Arizona
01/2000-03/2004Human Resource/Recruiting Manager-Operations Successfully implemented new policies and procedures increasing staff performance and client
Created new programs that increased trust and team building between sales, operations, and clients. Achieved budgeted goals and increased sales by 125%. Created yearly budgets and maintained expense control ensuring expected profit levels. Achieved reducing injuries by 90%. Toured facilities ensuring proper safe work environments.
Sales calls and visited clients to discover new opportunities. Build client relations. Ensure Federal, State and local employment laws compliance. Compensation and Benefits Coordination. 1