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<ul><li><p>DAWN LANGFIELD 1032-20 Carlton Street, Toronto, ON M5B 2H5 :: 416.677.5883 :: langfieldent@rogers.com </p><p>SENIOR EXECUTIVE ADMINISTRATIVE PROFESSIONAL </p><p> Organized and detail-oriented Executive Assistant with experience providing administrative support to high profile senior </p><p>executives, politicians, business leaders and their clients. An independent and self-motivated professional accustomed to fast paced environments with heavy volume. Problem solver with superior research and writing skills </p><p> Takes initiative to implement improvements to maximize efficiency </p><p> Savvy relationship development skills as demonstrated with clients, high level executives, their assistants, business </p><p>leaders and colleagues at all organizational levels. Makes effective administrative and procedural decisions, uses sound judgment. Dedicated and focused; able to prioritize and complete multiple tasks and follow through. </p><p> Highly proficient in Microsoft Word, Power Point, Excel, Outlook 2010 and 2013, Office 2010 and 2013, MS Word, </p><p>Excel, PowerPoint, Dictaphone transcription. Concur, Telemetrix 360, iManage, Chrome River DMS, Elite, Webview, TimeKM, Interaction, Nuance, pdfDocs </p><p> Deltaview, Workshare Compare, Track Changes FrontPage, Expression Web, FTP programs </p><p> SendOuts, LinkedIn Recruiter </p><p> PROFESSIONAL EXPERIENCE </p><p> Dickinson Wright LLP (Cartel Inc.), 199 Bay Street, 22nd Floor, Toronto, ON M5L 1G4 </p><p>July 18, 2016 September 14, 2016 (contract basis); Intermediate Legal Assistant, Corporate Department </p><p> Provided Legal Assistant support to 2 Partners and one Associate in the Corporate Department, which includes: </p><p> Formatting and revising documents for corporate and commercial transactions </p><p> Preparation of Record Books for corporate transactions </p><p> Generating proformas and overseeing the issuance and delivery of client invoices </p><p> Handle all expenses, those past due and entering new ones into Chrome River </p><p> Booking travel, both domestic and international through Concur </p><p> Opening new client files and managing filing system. </p><p> Proactively handle the opening, day to day management and closing of client files (physical and electronic files) </p><p> Engaging in social media and marketing efforts </p><p> Scheduling meetings and managing lawyer calendars and travel arrangements </p><p> Faxing, photocopying and scanning documents and correspondence. </p><p> Manage the administrative needs of all the practices </p><p> Accomplishment: cleaned up and finished off all work left by former assistant (a large volume) </p><p> Accomplishment: created a manual with instructions and guidance for those new to the firm. </p><p> Accomplishment: gathered and added more than 2,000 connections into one of the partner's LinkedIn account for </p><p>business development purposes. </p><p> Royal Bank Of Canada (ZSA Legal Recruitment), 200 Bay Street, 30th Floor, South Tower, Toronto, ON M5J 2W7 November 2015 April 22, 2016 (contract basis); Senior Legal Assistant, RBC Law Group </p><p> Provide Legal Assistant support to 5 lawyers and 2 law clerks in the RBC Law Group (in corporate and real estate work), </p><p>including: </p><p> Create a system of identifying which matters belonged to the correct outsourced law firm for real estate matters and </p><p>incorporated this system into T360 program, which regulates billing for all RBC matters </p><p> Accumulate documentation* for national Limited Power Of Attorney for "Authorized Land Discharges" and transferring detailed information into Excel chart. *Information included; the Province, date of POA, Provincial </p><p>Registry office, Registry date, Registry # and the Named Attorneys for every Province for all RBC entities; and </p><p> Calendar management: Scheduled meetings/appointments using multi calendars </p><p> Opening new matter files on T360 program </p><p> Manage expenses and reconciliation online in Concur program </p><p>mailto:langfieldent@rogers.com</p></li><li><p>Dawn Langfield 416.677.5883 :: langfieldent@rogers.com </p><p>Page 2 </p><p> Manage vacation and sick leave and submit reports at months end </p><p> Manage floor telephone directory; </p><p> Manage vendor orders i.e. office supplies, kitchen supplies and equipment </p><p> Coordinated deadlines and associated documentation for lawyers </p><p> Maintained an effective bring forward system including all background materials needed for upcoming meetings, events </p><p>and special invitations for both lawyers Established, maintained, and updated files, databases, records and other documents </p><p> Ensured timely responses to a variety of emailed inquiries </p><p> Move co-coordinator for RBC Law Group (30S) moving to another floor (6S), including; Planning, strategy and logistic meetings, </p><p> Incentives to purge offices towards a paperless environment </p><p> Sending boxes of files to storage </p><p> Coordinate recycling, repurposing supplies, moving bins, etc. </p><p> Contact person on move day </p><p> Accomplishment: contributed to Diversity program within department by designing marketing materials </p><p> Accomplishment: created a manual with instructions and guidance for those new to the RBC Law Group, including a </p><p>detailed floor map, which was not in place for future use by the Group. </p><p> Accomplishment: received 2 performance-related awards based on improving protocols in place. </p><p>Group Four Executive Strategies Inc.*, 100 King Street W., Suite 5600, Toronto, ON M5X 2A1 </p><p>January 2014 July 2015; Executive Assistant to Michael Cooper, Managing Director *Company closed July 2015 due to ill health of owner, who eventually passed away. </p><p> Provide Executive Assistant support to the Managing Director </p><p> Calendar management: Scheduled interviews/meetings using multi calendars for Managing Director and Recruitment </p><p>Consultant Write, revise and post job advertisements on Group Four website and job search websites </p><p> Search for appropriate candidates to fill current available positions Schedule and organize interviews with suitable candidates </p><p> Administer testing and document test scores </p><p> Communicate requirements and duties to prospective candidates </p><p> Process criminal, credit and background checks for suitable candidates Maintain good relationship with all corporate clients and candidates </p><p> Keep records in hard copy and electronically of candidate interviews </p><p> Maintain the internal CVs database (Sendouts) </p><p> Maintaining file records, handling the correspondence and writing memos, e-mails, letters and making copies. </p><p> Maintain and draft invoices and receipts; deposit all incoming client cheques </p><p> Keep active job posting database and update daily Manage expenses and reconciliation </p><p> Develop all templates for office use </p><p> Ordering and maintaining office equipment and supplies </p><p> Proofing and ordering business cards, letterhead, envelopes, etc. </p><p> Researched and implemented purchase of health and dental benefits </p><p> Accomplishment: wrote entire content for website www.groupfourexec.com </p><p> Accomplishment: began earning commission on recruitments with gained industry experience </p><p>Cassels Brock &amp; Blackwell LLP, 40 King Street W., Suite 2100, Toronto, ON M5H 3C2 </p><p>2003-2013 - Executive Assistant joint to Chairman and a Partner in Business Law 2000-2003 - Legal Assistant, Entertainment Law and rotation assistance </p><p> Composed correspondence and other documentation to ensure accuracy and consistency </p><p> Calendar management: Scheduled meetings/appointments using multi calendars for both lawyers </p><p> Arranged detailed travel plans, domestically and internationally Drafted detailed itineraries for travel and meetings, including ground transportation </p><p> Coordinated multiple Board of Director meetings and liaised with high profile executives </p><p> Coordinated and set up high-level special events and receptions including guest lists, invitations, RSVP lists and </p><p>mailto:langfieldent@rogers.comhttp://www.groupfourexec.com/</p></li><li><p>Dawn Langfield 416.677.5883 :: langfieldent@rogers.com </p><p>Page 3 </p><p> coordinating boardroom set up and catering requirements </p><p> Coordinated multiple media requests and drafted quotes for media purposes </p><p> Liaised with University of Toronto President's staff during Chairman's role as Chancellor </p><p> Liaised with numerous charitable and non-profit organizations in coordinating speaking engagements </p><p> Acted as liaison between clients, senior executives and administrative staff Drafted client accounts and made detailed edits and calculations on complicated accounts </p><p> Maintained an accurate docket entry system using TimeKM and Elite </p><p> Processed all related client accounts in a timely manner </p><p> Maintained client contact database totalling 10,000 contacts for both lawyers Coordinated deadlines and associated documentation for both lawyers </p><p> Maintained an effective bring forward system for both lawyers including all background materials needed for upcoming </p><p>meetings, events and special invitations for both lawyers Established, maintained, and updated files, databases, records and other documents for both lawyers Ensured timely responses to a variety of written and emailed inquiries </p><p> Provided assistance to clients i.e. reproduction of accounts, booking boardrooms, document production, etc. </p><p> Participated in a panel led by the Chief Operating Officer to identify ways to improve operational productivity </p><p> Accomplishment: Awarded a coveted bonus for achieving a high level of productivity and reliability Fasken Martineau LLP, 333 Bay Street, Suite 2400, Bay Adelaide Centre, Toronto, ON M5H 2T6 </p><p>1998-1999 - Legal Secretary, Securities and Mergers &amp; Acquisitions Practice Group </p><p> Provided all administrative services to a partner in the business law and securities area of the firm Revised large legal documents usually under extreme deadlines </p><p> Scheduled meetings/appointments and drafted correspondence and client accounts </p><p> Maintained an accurate docket entry system </p><p> Updated client working files and group lists </p><p> Maintained and reorganized previous system into an efficient precedent filing collection Accomplishment: Implemented a client contact database which did not previously exist </p><p> Accomplishment: Implemented a customized blacklining system for my particular lawyer that was not previously in </p><p>place to ensure his revisions were noted separately on long securities documentation. </p><p> Davies Ward Phillips &amp; Vineberg LLP, 155 Wellington St W, Toronto, ON M5V 3J7 1992-1998 - Legal Secretary, Competition Group </p><p> Provided all administrative services to a partner in the competition law area of the firm where the workload was very </p><p>heavy and had extreme deadlines Position required frequent overtime </p><p> Handled highly confidential case matters regarding competition law </p><p> Regular filings with the Competition Bureau which included tight deadlines Asked to be part of a panel to discuss ways to improve the morale and productivity of the support staff </p><p> Hand delivered filings to the Competition Bureau in Ottawa when necessary </p><p> Duties also required: drafting routine correspondence; scheduling meetings/appointments; drafting client accounts; </p><p>maintaining an accurate docket entry system; updating client working files and group lists; maintaining an efficient </p><p>precedent filing collection; maintaining a BF system; and handling all detailed travel plans Accomplishment: Awarded a coveted bonus for achieving a high level of productivity and reliability along with a heavy </p><p>workload </p><p> EDUCATION </p><p> Asbury University, Wilmore, KY Liberal arts coursework E. Hartford High School </p><p>E. Hartford, CT Grade 12 graduate </p><p>References available upon request. </p><p>mailto:langfieldent@rogers.com</p></li></ul>